Notice that "this flight is often delayed" would help when booking to avoid missing connecting flight
Comfortable, free snacks and coffee/water, ghod entrrtainment
Positiv: "The flight was very late taking off meaning I had to literally run across the airport at Krakow to make my connecting flight to London Heathrow which was over an hour late arriving at Heathrow Airport."
Negativ: "Difficult to imagine"
Positiv: "Die Crew war aufmerksam, trotz der kurzen Flugzeit."
Negativ: "Die Sitze waren sehr eng..."
Positiv: "Crew war aufmerksam, trotz kurzer Flugdauer"
Negativ: "Die Sitze waren sehr eng..."
Positiv: "I like that the boarding was delayed mid-way for some unknown reason (thus, the take-off was 15 min delayed), and I was able to get on the plane with my short connection not being the last passenger. :)"
Negativ: "Food could have been better."
Positiv: "OnBoard Personal war extrem freundlich - angenehmer Flug - Essen war nicht gerade das beste aber für Flugzeug Essen war es OK"
Negativ: "Die unerwartete Verzögerung in Warschau von fast 4 Stunden ohne Erklärungen wann und ob der Flug nach Chicago stattfindet war absolut unangenehm und NICHT OK"
Positiv: "OnBoard Personal war extrem freundlich - angenehmer Flug - Essen war nicht gerade das beste aber für Flugzeug Essen war es OK"
Negativ: "Daß nach der Ankunft in Warschau weder Information über die Verzögerung es Weiterflugs nach Chicago gegeben wurden noch den Grund noch irgendeine Indikation wann der Verbindungsflug statt findet"
Negativ: "Boarding was a little less orderly than I am used to, but everything else was great service for the price"
Negativ: "Deleyed. I got stranded in Warsaw with no possible connection. Transfer desk doesn’t work. 1 person for 67 people in the queue. Welcome to Poland a Third World Country"
Negativ: "No vegan meal, although specified at booking, broken entertainment center, lost luggage."
Positiv: "Fast flight ,crew was good"
Positiv: "The crew was very kind and helpful. Boarding was much more smooth compared to my flight to WAW."
Negativ: "The seat creaked a lot and seemed to disturb the person sitting to my left when I moved the sitting part forward or back when I needed to."
Positiv: "Angenehme Atmosphera, guter Flug, hervorragendere Landung!"
Negativ: "Sowas habe ich nicht!"
Positiv: "The flight crew!"
Negativ: "Missed my original flight, it actually left 10 minutes early! Came late from NYC and had no info or assistance on that flight at all!"
Positiv: "Everything was excellent"
Negativ: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"
Positiv: "Plane was clean"
Negativ: "Entertainment system locked up and did not work. I summoned crew but they never responded 3 times"
Positiv: "I am fine with everything"
Positiv: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Negativ: "Long flight hours."
Negativ: "Only chocolate Snack"
Negativ: "The boarding and flight were late"
Negativ: "Gate closed when I got there....late because first flight delayed. Poor , slow security check-in. Inadequate staff and number of lines"
Negativ: "I lost transfer flight"
Negativ: "Flight was delayed"
Positiv: "Das Personal war freundlich und aufmerksam, was allerdings selbstverständlich sein sollte."
Negativ: "Möglicherweise war die Zeit zu kurz, aber das Flugzeug war nicht ordentlich gereinigt. Es klemmte noch der eine oder andere Becher im Zeitungsfach und auch auf dem Boden konnte man erkennen, etwa welche Schokoriegel verteilt wurden..."
Positiv: "Das Flugzeug war sehr sauber (anders als beim Hinflug)"
Negativ: "Die Gepäckfächer waren hoffnungslos überfüllt. Das Personal hielt es nicht für nötig, hier ordnend einzugreifen..."
Positiv: "food was great, boarding was a horrible process."
Positiv: "In Warschau waren alle idioten die dort arbeiten verstehen kein Englisch und tun so ob die alles wissen"
Negativ: "Service ging"
Negativ: "The flight was delayed over 3 hours and there was no communication at all. Our questions were ignored."
Positiv: "Comfortable seats"
Negativ: "No TV monitors. 1-hour delay both trips."
Positiv: "The crew"
Negativ: "Change gate"
Positiv: "Arrived on Time"
Positiv: "Alles (bis auf eine kleine Verspätung auf dem Rückflug) lief reibungslos ab."
Negativ: "Diese billige Schokowaffel hätten sie sich sparen können. Die Plastikbecher für's Wasser auch. Lademöglichkeiten für Elektronik an den Plätzen wären toll."
Negativ: "Excellent service"
Positiv: "Nette Geste: Kaffee und Wasser plus Schokoriegel gratis"
Negativ: "Sitzgurt 1 cm zu kurz, daher Verlängerung erforderlich. Durch Motorgeräusche Ansagen kaum zu verstehen."
Positiv: "Kaffee und Wasser kostenlos. Kein aufdringlicher Bordverkauf."
Positiv: "Delayed. Moved gate without notice. Babies crying all the way"
Negativ: "Too noisy."
Positiv: "LOT short flights are well run, organized, cabin crew are approachable and friendly. Announcements from the flight crew are informative and reassuring. Check in and boarding in Budapest was smooth and easy."
Negativ: "It was all good."
Negativ: "Flug 2 mal verspätet aber trotzdem muss man für die Getränke zahlen."
Positiv: "The crew was hospitable and warm. All the in-flight service was attentive and high-quality. We had a wonderful experience with LOT and would reccent them."
Negativ: "The only potential difficulty was the short layovers. We made our connection boarding with only 20 minutes to spare."
Positiv: "Sehr gutes Flugzeug"
Positiv: "Es gibt nichts, was sich massiv bemängeln oder zu loben zu wäre. Es war ein normaler Flug, wie er auf einer Kurzstrecke mit einer Durchschnittsairline zu erwarten ist."
Positiv: "Got to Warsaw on time. Carrier seems to build in a 10-15 minute buffer for every flight so they stay on time"
Negativ: "Nothing really"
Negativ: "No entertainment on that flight"
Positiv: "Nothing (except the safe landing)"
Negativ: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."
Positiv: "The boarding and the flight itself was fast as there were a lot of people for connecting flights in Warsaw."
Negativ: "The flight was delayed for 1.5h which is not ok. I see that for LOT is a standard practice unfortunately."
Pünktlich, freundliches Personal. Alles perfekt.
The stewardess were very rude in their dealing with passengers.
On time and friendly flight crew.
Dieser Flug war in Sachen Beinfreiheit die größte Frechheit die ich je erlebt habe. Er ging zwar nur ne Stunde aber es war nicht möglich mit 1,93 überhaupt gerade zu sitzen. Das die Beine am Vordersitz anstehen gut nicht schön für diese Strecke aber aushaltbar. Jedoch war dies nicht möglich. Noch nie einen Flug mit weniger Beinfreiheit gehabt, nicht mal bei einem Inlandsflug in China.
Zu spät, dann noch auf Mitreisende gewartet die 2 Stunden zu spät waren! Nichts zu trinken und essen
Buchung über KIWI eine Witz. Dienst mit anderer Dienst und noch weitere Dienst verknüpft. Keiner konnte mich helfen, da „jemanden anders“ zuständig. Sitzplatz automatisch zugeteilt. In einem zu 80% leeren Flieger, bekomme ich einen mittelsitz!!!!!!!!
I was held-up at boarding by rude employee who insisted that I had to wait until all other passengers had boarded the lane before issuing me a boarding pass so I can board the plane. I could not check-in earlier and get a boarding pass since I had flown directly from Dusseldorf.
Negativ: "Fluginfoanzeige Höhe Geschwindigkeit etc."
Positiv: "The flight was fine."
Negativ: "Super delayed. I arrived in Vienna at night with no further outbound flights because of the delay. Also, the airline will not accept responsibility for the missed connection so Im done with Eurowings."
Positiv: "Seat was very comfortable. Crew was excellent"
Negativ: "The warm sandwich with the snack was just OK; rest of food was pretty good"
Positiv: "Der Sitz war bequem, aber auch nur weil er extra $$$ gekostet hat ;-), das Licht war sehr lange gedämmt und nicht zu hell als die Crew arbeiten musste"
Positiv: "Boarding and getting off the plane was fast"
Negativ: "Our luggage space was occupied with bags from passengers from other rows."
Negativ: "It was so late and we were not told anything!!!"
Negativ: "Everything from checking in where I asked for an aisle seat and was informed that I was given an aisle seat just to find that I was given a middle seat on both legs even though I had checked in for the second leg of the trip. Added to which my luggage is now missing"
Positiv: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean. Ohh and the y didn’t loose my luggage (as I was travelling through connections, I was worried bit)."
Negativ: "No food or drink is included in the price, narrow seats, delayed flight. We were already seated when it turned out the departure will be delayed by 30 mins. No toilet use during this time...."
Positiv: "Eurowings is an average low-budget flight. But at least the equipment looked all right, and it was clean."
Negativ: "No food or drink is included in the price, narrow seats."
Positiv: "30 min zu früh angekommen"
Negativ: "Keine schreienden Kinder"
Positiv: "Kein Kind hat geweint"
Negativ: "Bisschen strukturiert vorgehen"
Negativ: "unpünktlicher Abflug"
Negativ: "Pünktlich abfliegen und nicht scheibchenweise die Abflugzeit schieben. Mehr Transparenz, was los ist. Passagiere mit Wasser versorgen."
Negativ: "Kein Wasser mehr vorrätig."
Negativ: "Pünktlichkeit Priority boarding für Familien mit kleinen Kindern Platzangebot"
Negativ: "Beide Flüge von Eurowings hatten Verspätung. 20 und 45 Min. Das Platzangebot ist sehr eingeschränkt."
Negativ: "Fliegt nicht von Paris aus"
Positiv: "check in war eine Katastrophe. 2 Frauen hinterm Tresen, die im Durchschnitt 10min pro Fluggast brauchten, um das Gepäck entgegen zunehmen, obwohl die meisten bereits eingecheckt waren"
Negativ: "3,5 Stunden Verspätung"
Negativ: "Das Check-in am Flughafen Florenz war eine Katastrophe: 90 Minuten für 50 Passagiere. Und als am Ende die Zeit knapp wurde, ging es auf einmal huschhusch. Auch die Sicherheitskontrolle war absolut chaotisch, und da wir mit einem Tier reisen, war das kein Vergnügen. Nie wieder FLR!"
Positiv: "Very fast check in. No problems"
Positiv: "The crew was nice, seats were comfortable."
Negativ: "I didn’t appreciate the surprise of having to pay $50 Euros to bring my bike, which then required I leave the baggage drop off line, go to customer service to pay, return to the baggage line to pick up my bag and boarding pass, and then go to the special luggage handling line."
Negativ: "More legroom. And not having to pay for a simple glass of water."
Positiv: "Super pünktlich"
Positiv: "Ticketpreis, Mitglied der Lufthansa-Gruppe."
Negativ: "Hohe Mehrkosten für Aufgabegepäck sowie Sitzplatzreservierung mit mehr Beinfreiheit (bin 190cm groß und hätte im Normalsitz kaum sitzen können). Snacks kann man vergessen. Bei diesem Flug war kein Gratis-WIFI vorhanden; ist weniger ärgerlich wie beim Hinflug wo eines vorhanden war jedoch nicht funktioniert hat."
Negativ: "Das Gepäck stand in Berlin 45 Minuten vor dem Gepäckband, bis es mal aufs Band geladen wurde."
Negativ: "Everything, flight was super late, no explanation whatsoever,"
Negativ: "Flight was cancelled, difficult rebooking."
Positiv: "Gute Beinfreiheit; kostet aber bei einem Mittelstreckenflugzeug € 25 p.P./Richtung. Die Hälfte der Verspätung beim Abflug konnte bis zur Landung wieder eingeholt werden. Bordgepäck und 1 persönliches Handgepäck wurde kulant ohne Mehrkosten abgewickelt."
Negativ: "Verspätung wegen verspäteter technischer Vorbereitung??? groß angepriesenes WIFI hat trotz Urgenz nicht funktioniert (Aussage des Anwesenden Bordpersonal „habe bei Kollegen nachgefragt, muss gehen“; funktionierte bei mir und auch in den benachbarten Sitzreihen nicht. Große Werbung und nichts dahinter :D"
Positiv: "Die Crew war ganz o.k."
Negativ: "Mein Gepäck würde aus einem mir unbekannten Grund nach Madrid geliefert. Obwohl Eurowings das mittlerweile schon seit min. einen Tag weiss, waren sie unfähig dies bis jetzt nachzuliefern! Trotz abgeschlossener Reiseversicherung, weiss ich nicht, ob ich eine Entschädigung hierfür bekomme!"
Negativ: "SiKo in TXL viel zu lange"
Negativ: "Fast 90 Minuten Verspätung Service könnte etwas mehr auf Zack dein"
Positiv: "Good view with the high winged propeller plane"
Negativ: "Small overhead storage"
Positiv: "The flight was 20 mins faster, boarding was OK. The ladies on board were doing a good job"
Negativ: "Unfortunately the seal with extra legroom was comparable with a standard seat from other mid-distance airlines. The food & drink service was only from very limited quality. There was no entertainment on the seat, only with wi-fi oboard on your own handheld."
Positiv: "Es war wirklich alles hervorragend. Bestens, so möchte ich immer fliegen!"
Positiv: "Quick efficient boarding - on time."
Negativ: "Not terribly comfortable seats but for short haul flights, just fine."
Positiv: "The plane was almost empty, I had a whole row for myself (albeit with very limited legroom)"
Negativ: "Can't comment on food as it isn't provided with the basic fare."
Positiv: "Das Flugpersonal von Eurowings waren freundlich. Der Flug startete mit 10 Min Verspätung"
Negativ: "Ausstattung des Airbus A320 war gut. Verpflegung gegen Zuzahlung war O.K"
One flight has delayed, but connecting flight ( the same company) has another plan for us. And left TO TLL. Instead Finnair.Who waiting pax from BRUSSELS. GREAT EXAMPLE OF COOPERATION. 👍
Positiv: "yes. It was perfect."
Positiv: "Not much to say here. It was a short flight, and it went smoothly."
Negativ: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."
Positiv: "Everything except the delay"
Negativ: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"
Negativ: "The crew might be greeting passengers onboarding."
Negativ: "Nothing in time"
Negativ: "At least a complimentary glass of water or juice in Economy."
Negativ: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"
Positiv: "The airplane was brand new. The crew was very friendly"
Negativ: "Baggage was broken and two items inside also broken. Was overcharged for baggage."
Positiv: "Small compliment from Air France was lovely and unexpected"
Positiv: "All fine"
Negativ: "Flight delayed 2 hours"
Positiv: "It was a fairly ordinary flight"
Negativ: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"
Negativ: "Ich würde gern den Sitz bekommen, den ich gebucht und deshalb extra bezahlt habe. Am Gate hat die Mitarbeiterin mir dann jedoch ohne Rücksicht auf meine Vorabbuchung einen sehr lauten Sitz neben dem Propeller zugewiesen. Das hat mich dann schon geärgert."
Negativ: "When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time."
Negativ: "There was a sceen right before my eyes telling me how much time of the flight was left. Even if I wanted to be unaware of the information I could not because as I mensioned it was right before my eyes. I was aware of almost every minute of this flight....found it hard to let go and just let time pass"
Positiv: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."
Positiv: "Modern airplane"
Negativ: "Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous"
Positiv: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Negativ: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"
Negativ: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Positiv: "Quick boarding, pleasant crew"
Negativ: "Small propeller plane with very limited room, no in-flight service,"
Positiv: "New planes"
Negativ: "I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed."
Positiv: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."
Positiv: "Alles war pünktlich, an Board war sogar Scooter und H. H. Baxter und es gab ein Fotoshooting mit der Besatzung :-)"
Positiv: "Ich war sehr überraschd, wie neu die Flugzeige sind und wie viel Platz es gibt."
Negativ: "Leider muss man für Snacks/Essen und sogar Trinken einen erheblichen Batzen Geld investieren."
Positiv: "Der Flug startete pünktlich und wir sind sogar 10 Minuten früher gelandet. Dieses Phänomen habe ich bei allen AirBaltic Flügen festgestellt."
Negativ: "Durch die Größe des Flugzeugs hat mein Handgepäck leider nicht in die Klappen oberhalb der Sotze gepasst. Dies war wohl allerdings auch meine Schuld, da ich sehr großes Gepäck dabei hatte."
Negativ: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."
Negativ: "SEVERELY DELAYED"
Positiv: "On time boarding and departure. Clean plane and friendly staff."
Negativ: "Nothing, all was good."
Negativ: "They overbooked the flight and without any apologies on their behalf or without even informing me, they stop me and my fiance at the gate and just told is that we can not go to the flight I book and prepay 4 month at advance! The only solution that they can offer me was to travel from Riga to Moscow and than to Tel Aviv. It become 12 hours traveling across 4 countries ( we arrived form Stockholm) instead of 5 hours flight as it was supposed to! I'm not recommending to travel with that company it can not be trusted!"
Negativ: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."
Positiv: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"
Negativ: "I needed to cancel the flight a month before, and I got no refund"
Positiv: "Nice and helpful staff, good food (pre-ordered)"
Negativ: "To little legroom, delay"
Positiv: "Boarding went well and crew was nice."
Negativ: "The air conditioning was not working properly on the 3 hour flight which made it a bit sweaty and unfortable. The purchase of a cold beer was a must."
Positiv: "Everything was very smooth and the crew was very attentive."
Positiv: "Brand new aircraft Wider seats as normal Good selection of food"
Negativ: "We got disembarked from the aircraft for technical reasons, then they towed the same aircraft to the next gate and off we were. Delay almost two hours."
Negativ: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."
Negativ: "paying for water!"
Negativ: "surprised i had to pay for coffee"
Positiv: "I was surprised by the professionalism of air Baltic employees. They dressed well."
Positiv: "It was very easy to print boarding pass."
Negativ: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Positiv: "It's very inexpensive, especially if you fly with only with a carry-on luggage. On-board service has always been excellent."
Negativ: "The check-in process is horrible, regardless of the airport you are flying from. It's just the trademark of Air Baltic. I learned my lesson and pay extra to use the priority check in line, as well as boarding. Otherwise you end up staying in a VERY long line. This time I was bumped from the seat that I picked when booking my flight, which was still assigned to me when I checked in online. No explanation or heads-up, I was just handed a paper boarding pass when I checked my bag, and only after I was past security line I realized that I was bumped from row 4 to row 10. I was able to get a seat in row 4 again at the gate, but not the same seat. Also, there was no priority boarding, even though I paid for it. Given this experience I will only fly this airline if I can get away with a carry on, thus avoiding the check in desk altogether."
Positiv: "Flight was on time which was surprising given a late snow storm in Tallinn."
Negativ: "The flight was fully booked, and the system re-assigned seats for a number of passengers. This created confusion as passengers arrived to their assigned seats to find other passengers in the seats. There also appeared to be a miscommunication between the crew as some crew members said to passengers whose seats were taken they should sit anywhere, whereas other crew members tried to get everyone back in their assigned seats. This was frustrating. Also the overhead bin lockers are very difficult to open"
Positiv: "Boarding was efficient."
Negativ: "No free food or drink of any kind. That would have been okay since prices were reasonable. However, they completely skipped my row on my side of the plane, and I had to use the call button to get service."
Positiv: "Moved up to First class section."
Negativ: "No refreshments"
Positiv: "Things moved along fairly well, especially once I was in Riga. The hour layover stressed me out because I wasn't sure if I'd make it to my connection in time, but the airport was not crowded so I managed to get through passport control fairly quickly and made my flight."
Negativ: "Flight left a late, which was stressful with an hour layover in Riga where I had to go through passport control. Was very stressed, but made it with ten minutes to spare before my connection boarded because the airport happened to be not crowded."
Could not check on on line for 1 out of 3 passengers
When I arrived at the airport they left me to stand by. Did I ask why? They informed me that the fly was oversold. Finally, when they finished the boarding process, they confirmed, that they gave me the boarding to go to Milan. I arrived at the airport two hours in advance and the flight was delayed.
Diesmal ging das Einchecken wesentlich schneller. Ob das damit zu tun hatte, dass die Einreiseanmeldung nicht mehr abgegeben werden musste oder ob es tatsächlich besser organisiert war, kann ich nicht mehr feststellen. Insgesamt aber erheblich reibungsloser als früher.
Obwohl der Flieger Verspätung hat, lässt man die Leute nach dem Einchecken in der Kälte auf der Terrasse stehen. Da löst sich dann der Unterschied zwischen Priority und Nich-Priority in Wohlgefallen auf. Das könnte man auch anders organisieren, jedoch wird aus Kostengründen scheinbar immer darauf verzichtet.
Das Einchecken in Kiev eine Katastrophe. Das Personal völlig überlastet und ohne Wissen um die erforderlichen Dokumente. Einige Passagiere sind deswegen nicht mehr rechtzeitig in den Flieger gekommen. Das muss unbedingt besser werden!
Beim Einchecken eIne Minute zu spät online eingecheckt und pro Person 40 EURO zahlen müsssen. Ganz mieser Service. Nie mehr WIZZ Air. Auch Der Bergamo Airport ist eine Abzocke. 3 Tage Parking für 53 EURO
Die Pünktlichkeit von Wizzair ist überragend.
Positiv: "Direkter Flug und freundliches Personal!"
Negativ: "Das Priority boarding klappt von Memmingen aus nie. Alle werden durcheinander eingecheckt und geboarded. Das Gepäck kommt dann auch nie unter Priority Gesichtspunkten. Lohnt sich also nicht, den Aufpreis zu bezahlen."
Positiv: "Seats are ok but unable to recline"
Negativ: "Keep up the good work"
Positiv: "The flight was fine"
Negativ: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Positiv: "The offert of 5 euro discount on Duty Free products when you buy some food over 6 euros."
Positiv: "The food options were amazing and the wine was very nice!"
Positiv: "Fast and smoothy check in"
Negativ: "After arrival to budapest not platformy ready and waiting over 10minutes"
Negativ: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Negativ: "Larger leg room"
Negativ: "Not having a 3+ hours take off delay"
Positiv: "Absolutely nothing"
Positiv: "We had an eventless and safe flight and it was not too cold on the plane."
Negativ: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."
Negativ: "Ein gekaufter und bezahlter Sitz für unser Kind wurde trotz Bestätigung auch noch an einen anderen Passagier verkauft. Erst unsere Forderung, die Stewardess solle uns dann eine schriftliche Bestätigung geben, dass unser bezahlter Sitzplatz nicht zur Verfügung gestellt wurde, führte dann dazu, dass f"
Positiv: "Die Crew war nett, war aber ein Billigflug und von daher echt top."
Positiv: "We landed"
Negativ: "Customer service, communication between check in and boarding agents, clear rules. On time departure as opposed to 60 minute delay on the runway"
Negativ: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Negativ: "Die Crew hätte andere Passagiere an lauten, ständigen Gesängen hindern können"
Positiv: "die Sitze waren recht komfortabel.. das Flugzeit war neu & dementsprechend sauber.."
Negativ: "bei jedem Flug gab es Verspätung.. das bedeutet zusätzliche Wartezeiten und anschließende Verspätungen.. beim Boarding war das Personal gestresst und gereizt.. wir wurden durch das Gate gelassen und musste. dann im Gang zwischen Gate und Flugzeug ALLE 20-30 min warten.. absolut unlogisch und chaotisch.."
Negativ: "Der online Check in war im Vorfeld nicht möglich. Daher MUSSTE ich vor Ort einchecken. Das hat nochmal 43chf extra gekostet. Die langen Wartezeiten beim Sicherheitscheck waren unnötig und 2separate Schlangen für priority Fluggäste und regulär auch völlig unnötig und nervig. Die Infos dazu nicht gut."
Positiv: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Negativ: "It was hot and stuffy and dirty"
Positiv: "The crew was so helpful and nice"
Negativ: "I was happy with everything"
Positiv: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Negativ: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Positiv: "On time without any delay"
Positiv: "Schnell und unkompliziert mit freundlichem Personal"
Positiv: "Kar nichts"
Negativ: "Stehlen Sie die Tasche und den Laptop und zahlen Sie den Lohn der Tasche und die war richtig 40 x 30 x 20 cm und die Tehme war unfreundlich Scheiße Firma"
Positiv: "I liked how the crew on the plane worked. Very nice."
Negativ: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Negativ: "The flight was delayed and there was even no information about it. Gate number was changed after boarding time and we didn’t hear any appologize not even receive some meal vouchers or food on board. We arrived more then 1 hour later- I can not evalute this as a good service."
Positiv: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Positiv: "Freundliches Personal."
Negativ: "Auf einigen Flügen gab es bisher Verspätungen."
Positiv: "Personal freuundlich aber überfordert nachdem am checkin einige passagiere saier wirden.....flug gut zeiten pünktlich.. Sitze eng und alt, kein inkl. Sandwich wie bei anderen billugfliegern.. aber ist ok. Handgepäck musste in frachter, an bord war aber noch genug platz."
Negativ: "Oline Check-in reine abzockfalle, bin ein jahrelanger billigfug user,ständig fehlermeldung beim tagelangen versuch am laptop oder mobil, war nicht möglich.., auch andere passagiere hatten das problem. Mussten dann exzra zahlen!!!"
Positiv: "Flugpersonal war sehr freundlich und das Flugzeug sauber."
Negativ: "Flug hatte Verspätung - sehr häufug bei WizzAir. Sitze sehr unbequem und wenig Beinfreiheit"
Negativ: "Obwohl recht zeitig mit dem Boarding begonnen wurde, konnte erst mit 55 minütiger Verspätung gestartet werden. Begründung gab es glaub keine. Etwas zu trinken auch nicht."
Positiv: "The Crew was excellent"
Negativ: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Positiv: "Plane new & in good condition"
Negativ: "flight was delayed by 90min, boarding started (even plane wasn't here yet; people herded to air field, waiting, then sent back to terminal, for nothing, all in the rain flight supposedly delayed by 30min (really 90min) due to plane late from Belgrade (WizzAir doesn't have a scheduled flight form Belgrade) - clueless or making up stories to get rid of guests?"
Positiv: "War alles okay. Preis der beste"
Positiv: "War alles für diesen Preis komplett gut"
Positiv: "das personal war nicht serviceorientiert"
Negativ: "sitze zu eng"
Positiv: "Mobile app is very good, but just allow you to download boarding pass on PDF version right at the moment of the check in"
Negativ: "They didn't let me flight. Even that I did the online check in 24 hours before they didn't send me the boarding pass on PDF format via email. Also there were no way to download it from the mobile app or the website. I was in the airport 2 hours before and they didn't want to print it for me even that I showed all the online check in confirmation. They requested that I pay €35 Euro for the airport print. I submitted a complain and hope to get a credit or refund. Confirmation code: L3QZWB"
Holzklasse halt, eng, und alt
Pünktlich Abflug - der Flieger war nicht sauber - es fehlte an Hygiene
Negativ: "Mis maletas no llegaron y pasé mi estadía final en Barcelona sin mis maletas"
Negativ: "Because of health reasons, we wanted to cancel the flight but there was no such option. firstname.lastname@example.org"
Positiv: "The crew is good But the seats not comfortable .. it's like minibus .. no range of movement .."
Negativ: "Toilet .. seats .. windows.. air conditioning must be stronger .."
Positiv: "Crew professionell, Sitz mit ausreichender Bein-/Kniefreiheit"
Negativ: "Fällt mir auf Anhieb nichts ein"
Positiv: "Crew war höflich und nett, Beinfreiheit ausreichend;"
Negativ: "Da fällt mir auf Anhieb nichts ein, was man noch hätte besser machen können"
Positiv: "Wir sind verspätete gestartet, waren aber trotzdem pünktlich da."
Negativ: "Very tight seating. No free nonalcoholic drinks. No entertainment, not even a radio."
Negativ: "Very tight seating. Not even water for free. No entertainment - not even radio."
Positiv: "The price"
Negativ: "Screens or just at least free water or drink"
Positiv: "Genügend Platz. Sehr angenehmer Flug!"
Negativ: "Warum wird der Pass mit dem Flugticket nochmals und nochmals abgeglichen??"
Positiv: "Haben einen Flieger erwischt in dem ich genug Beinfreiheit hatte und sich auch die Armlehnen außen hochklappen ließen."
Negativ: "Die Durchsagen konnte man nicht verstehen"
Negativ: "Alkoholfreie Getränke, zumindest Wasser sollte kostenfrei sein"
Positiv: "Nichts war herausragend , aber auch nicht auffallend schlecht."
Negativ: "Es war leider sehr voll und eng. Der Sitz war sehr unbequem..."
Negativ: "We were really afraid from istanbul to beirut."
Negativ: "I went to ataturk airport be mistake then I went directly to sabiha airport before the flight 45 min they gegusos stuff did not allow me to get in the plane!!!"
Negativ: "Wenig Platz, wenig Beinfreiheit, zu warm im Flieger"
Positiv: "Fairer Preis und reibungsloser Ablauf"
Negativ: "bisschen enge Bestuhlung für 1.90 Männer.."
Positiv: "Der Flug an sich, Boarding, Start, Landen, Gepäck erhalten war prima."
Negativ: "Wir hatten eine Stunde Verspätung. Bei dem, was ich durch die knisternden Lautsprechen verstanden habe, vernahm ich nichts von einer Entschuldigung oder mindestens Erklärung für die Verspätung. Das finde ich mangelhaft. Wie bei den meisten Fluggesellschaften sind die englischen Durchsagen sehr mangelhaft: 1. undeutlich und 2. viel zu schnell. Es gibt ja genug Zeit."
Positiv: "Uçuş mesafesi ufak olduğundan medjatik drum yok."
Negativ: "No tv screens. Have to lay for food. Seats dont recline"
Negativ: "As an international traveler, I'm not aware of international flight times and rules when traveling. Thus, before my flight on the day, I tried to check-in online which was not available. I then checked check in times cut offs and on the website it clearly says in black and white that check in closes 45mins prior to departure. I made it to the Pegasus check in desk 55mins prior to departure, but it was already closed. In a complete frenzy, I ran to the one and only Pegasus agent and she absolutely refused to help me, saying "everyone knows it's one hour before check in". Uhm, no, everyone doesn't;t know, which is why they go and check it out on the website. That caused me not only to miss a flight and lose €120, but I then had to buy another flight for €370!!!!!!!! I now have to fight my way to the top to dispute this case."
Positiv: "Always on time and prices"
Positiv: "The flight was on time and pilots provided on time updates."
Negativ: "Check-in took 45 minutes. Some passengers cut into the front of the line and airline employees did not do anything about it."
Positiv: "Da ich bisher noch nie mit Pegasus geflogen bin, hatte ich mir den gesamten Ablauf und die Situation viel unangenehmer vorgestellt. Der Pilot ist so sauber und ruhig geflogen, die klimazisierung in Flieger war auch schmeichelhaft und die Beleuchtung ebenso. Da ich nachts geflogen bin fand ich die Entspannung umso schöner im Flieger. Daumen hoch. Jedes mal aufs neue:)"
Negativ: "Ungemütlich waren nur die Sitze, da man kaum Polsternnoch liegemöglichkeit sich verschaffen konnte und die Preise im Flugzeug für Snacks Getränke und Co."
Negativ: "Very bad experience overall"
Negativ: "The flight times and layovers, especially the 10 hours in Istanbul airport. Buying your food on the plane was way over priced for what you get, and the quality. There was not enough change in the variety posted currency of the menu."
Positiv: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Negativ: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Positiv: "Everything was smooth from boarding to landing."
Negativ: "Huge delay from my flight to Turkey and again a delay returning to Germany."
Positiv: "The price"
Negativ: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Positiv: "The price"
Negativ: "The seats"
Negativ: "I was unable to cancel the flight. I was on a work trip followed by a vacation, the vacation got cut short and I had to cancel the flight, unfortunately there was no way to cancel online and due to the nature of my job I cannot make phone calls to the states. I was not expecting a refund just an easy way to cancel the ticket online."
Negativ: "Discomfort, very small airplane for a 4 hours trip. Crew is angry and rude. Food is expensive and not tatsy."
Positiv: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Negativ: "The boarding process was unorganized and a bit frustrating."
Positiv: "Dr Flug nach Istanbul verlief pünktlich und ohne Probleme."
Negativ: "Extremely cramped, non-reclining seats, no pocket in seats, not even a glass of water, no entertainment options of any kind, checked-in suitcase arrived damaged."
Positiv: "Pünktlich gestartet. Personal war aufmerksam."
Negativ: "Die Sitze sind sehr eng!"
Positiv: "Cheap Air ticket"
Negativ: "Seats are not comfortable."
Positiv: "Checked in online with a carry on luggage, no waitşng in lines. Flight was on time and landed on time. Crew was nice."
Negativ: "The space between the seats could have been a bit roomier."
Positiv: "Flight started late and even I was threatened not to be boarded and to be moved to a later flight (midnight) because "I had arrived late at the gate" which is twice absurd because: 1st I arrive slightly late - but still on time for the regular borading - only because the previous flight - operated by the same company was LATE 2nd the flight left 1h and 1/2 late, so my delay - if any - in coming at the gate was irrelevant"
Positiv: "Not worse than any other low cost airline. Check-in went smooth, planes are new and cabin personal was friendly."
Negativ: "Boarding was delayed due to late arrival"
Negativ: "No entertainment at all + My ticket was with the food meal and it was surprising that the meal was only sandwich without any drink or at least water ..."
Positiv: "Everything was on time, crew was nice, a lot of empty seats"
Negativ: "Noisy children..."