Finde günstige Flüge von Südpazifik nach Österreich

Negativ: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Negativ: "A comfort kit on a ultra long haul flight goes a long way"

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "The staff was amazing"

Negativ: "flight on time. flight was delayed and gate changed"

Negativ: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"

Positiv: "Crew was amazing"
Negativ: "None"

Negativ: "No complain . It’s singapore airlines"

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Positiv: "everything..Singapore airlines is a amazing airline !!! there is a reason why they are no 1 for so many years..."

Positiv: "Crew was friendly. Seafood pasta was good."
Negativ: "I wish all airlines have a foot rest."

Positiv: "Crew amazing. Seat super comfortable"
Negativ: "Nothing!"

Positiv: "The cabin crew and the pilots. The flight went smoothly."
Negativ: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."

Negativ: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Positiv: "Perfect!!!"

Positiv: "personel provided excellent service"
Negativ: "food was ok. A faulty entertainment system did make our flight feel longer."

Positiv: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Positiv: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Negativ: "Need to update the planes.."

Positiv: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Negativ: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "We loved the service, quality of food, entertainment, and cleanliness of Singapore Airlines flight!"
Negativ: "Economy is still tightly packed with limited leg room considering the distance traveled."

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Negativ: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "Ease of check in, very quick."
Negativ: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."

Positiv: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Negativ: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Positiv: "great crew service. my first time flying with singapore airlines. they delivered!"

Negativ: "Na"

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Positiv: "Crew was good."
Negativ: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."

Positiv: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Negativ: "Nothing! Best daytime flight to europe! And home before midnight"

Negativ: "one of the oldest planes i ever used"

Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"

Positiv: "Foot rest, large movie screen, good food"
Negativ: "They ran out of diet drinks."

Positiv: "Food was good"

Positiv: "Staff are very friendly and good ."

Positiv: "Seats!!"
Negativ: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."

Positiv: "Great service"

Positiv: "The service, seats, food, drinks and bed!"

Positiv: "Awesome comfort, infotainment, service and food. Was amazed at the value for an economy flight - much better than BA & United in every way."

Positiv: "Love the service at Singapore Air. Very attentive and accommodating."
Negativ: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"

Positiv: "The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink."

Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Negativ: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."

Negativ: "Nothing"

Negativ: "Qatar’s food is great! Feels like five star dining. Attendants are helpful and friendly."

Positiv: "Breakfast was good; the first meal was average"

Positiv: "Great food, great seats, everything was smooth overall"

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "The entertainment was good."
Negativ: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."

Positiv: "Crew was great. TV Entertainment system was excellent."

Positiv: "Great service & very comfortable lie flat business class seat for this red eye flight."

Negativ: "Headphones- only one channel."

Negativ: "Entertainment on the Boeing 777 suffered from access problems"

Positiv: "Great"
Negativ: "Everything thing is fine"

Negativ: "Many of the entertainment systems were broken."

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Awesome leg room in economy. Helpful staff."
Negativ: "Main courses weren’t all the great."

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Negativ: "3,5h verspätet"

Positiv: "The food and flight staff were good"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Service basically. For such a long haul flight they did everything they could to make it comfortable."
Negativ: "They could have checked the bathrooms more often as trash bins were very full."

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "Everything was good - food, entertainment, on time."

Positiv: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Negativ: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."

Positiv: "On business class, so service was extraordinary"

Positiv: "Boarding"
Negativ: "Overall excellent"

Negativ: "Qatar Airlines charged us a 600 Euro fee for missing a flight even though we contacted them before to explain the circumstances beyond our control."

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Negativ: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."

Positiv: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Negativ: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."

Positiv: "quick eficient"
Negativ: "long flight"

Negativ: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."

Positiv: "All crew were nice"
Negativ: "Diabetic food not palatable,. No Mango juice, did not serve Diabetic meal earlier. I had hypoglycemia.."

Positiv: "Entertainment was good. Food was good, I got the Hindu vegetarian. Also service from Nagpur to Doha is very convenient."
Negativ: "It was mostly a good experience."

Positiv: "Overall services"
Negativ: "Checking in was very lengthy and boring. More check in counters could ease the situation."

Positiv: "From Joburg to Doha, the plane was clean and the food was good. . From Doha to Washington, not so much. I went to 3 bathrooms and all the sinks were stopped up."
Negativ: "The food from Doha to Washington was beyond awful!!! I wud scrap that whole menu PLEASE. I WAS SEVERELY DISAPPINTED. The previous Quatar flight, the food was different and very good. Please check on this. Also, the sinks were stopped up. Gross."

Positiv: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."

Positiv: "Boarding was quick and I liked that they didn’t make many announcements which can often keep passengers awake when they’re trying to sleep. Lights were kept off for the duration of the 14 hour flight which was good."
Negativ: "I felt that the service was slow and the food was poor. Water was not offered during the flight as is the norm with other airlines. Toilets should be cleaned more regularly. Advertising at the beginning of the inflight entertainment became very repetitive when watching short tv shows."

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "Business Class is wonderful"

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Positiv: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Negativ: "Keep the good work."

Positiv: "Some of the crew were friendly, certainly not all of them."
Negativ: "Seats were uncomfortable, food was subpar. Paid extra for a “twin” seat and after this experience I think passengers should be paid extra to sit here."

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Positiv: "Everything went very well. The staff were the nicest most helpful people ever. Great food too."

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Positiv: "Onboard wifi"

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Seat was fixed for such a long flight it is hazardous to the spine ."
Negativ: "Allow the seat to slightly recline like any other airline"

Positiv: "Emirates is always amazing"
Negativ: "Business Class, lol."

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Positiv: "Great crew and entertainment"
Negativ: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Positiv: "Seats weren’t all that comfortable."
Negativ: "Service and meals were good."

Negativ: "Inkompetenter Stewart"

Positiv: "-New business class products -Good food, especially dessert -Good food selection -Good service -Great selection of entertainment -Lots of storage space"
Negativ: "-Seat adjustment was faulty -Crew gave wrong meal -Was unable to connect to in-flight Wi-Fi, system unintuitive and does not allow Skysurfers members to log-in"

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "Good food friendly staff"

Positiv: "Professional staff"
Negativ: "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"

Positiv: "The ICE entertainment"
Negativ: "Nothing"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "Almost everything"
Negativ: "Not sure you can change anything but it seems as if we had an inordinate amount of crying kids. On a 14 hour flifht, that was hard"

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "the crew are nice"
Negativ: "food limited selection"

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "Es war einfach alles perfekt"

Positiv: "All of the above"
Negativ: "Nothing that i didn't like"

Positiv: "The departure and return flight time, for the price I paid, I felt like I was in more than an economy flight. The meal, the baggage quota, the entertainment. The time flew because by the time the movie had finished, we were starting to descend. I will always look for this flight with Emirates. There is no other flight in comparison, in what you get for your Buck. I believe that other Airlines, ie., Qantas, Virgin Aust, both give you a flight and service, for nearly the same fare but you only get 7kg luggage, no meal just the basic entitlement, tea/coffe/water with a biscuit or something like that and NO ENTERTAINMENT, NO COMPARISON!!!!"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Negativ: "My original flight was delayed so I needed to book for a hotel in manila and need to rebook my connecting flight from christchurch to queenstown. Supposedly, the airline company should offer a reimbursement for all my additional expenses. Vey inconvenient on my part."

Positiv: "Need a little more leg room. Staff made sure the toilets were clean."
Negativ: "No footrest."

Positiv: "A footrest would make the flight perfect."
Negativ: "No footrest. Legs got tired. Felt like lifting them up."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Negativ: "Very good"

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "Entertainment Comfort"
Negativ: "Crew are very lazy and not so attentive"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Positiv: "Staff was great and very helpful"
Negativ: "If they didn't change my flight for 2 hours earlier."

Positiv: "I loved the entire experience. This flight was my second trip with Cathay Pacific and I couldn’t be more satisfied. Seats were clean and comfortable. They had decent leg room and great range of motion. The entertainment center was simple but sleek. I loved the extensive movie library. Service was great."
Negativ: "Boarding was delayed but the crew did keep us updated and was systematic in boarding"

Positiv: "Everything"
Negativ: "Everything"

Negativ: "Food was below average"

Negativ: "Customer service from the cathy pacific crew are not good at all.. I flight business to and from asia to the USA at least 3-4 times a year.. cathy pacific was such a disappointment.."

Positiv: "The crew were very attentive and the pods are comfortable."
Negativ: "Why would I have an access to the Cathay Pacific VIP lounge at Gate 65 when my boarding is more than a mile away at Gate 3. There was a VIP lounge at around Gate 4, why was I not given access to that one? As it was I almost missed my flight because of the one mile scramble from the VIP lounge."

Positiv: "CX crews are professional as they are very customer oriented"
Negativ: "The ground services in Melbourne airport was really bad! Chaotic arrangements for boarding and especially unpleasant staffs!"

Positiv: "My answer on first leg of flight from Mnl to Hkg goes with this one."

Negativ: "Alles. Selbst die Billig-Airlines in Asien sind weit besser."

Positiv: "Eigentlich gar nichts"
Negativ: "Ich hätte wahrscheinlich gute Chancen Cathay auf Schmerzensgeld zu verklagen wegen den engen Sitzen. Die Beinfreiheit entspricht Domestic-Flights und nicht Langstrecken-Standard. Und die Sitzbreite spottet jedem Vergleich. Der Service war lausig und das Essen miserabel."

Negativ: "I am traveling on a regular routine between Hong Kong and Delhi. The Indian Cathay ground staff is more than incompetent and this is - unfortunately - not an exception. Thanks god as soon as you boarding the carrier you feel immediately back in good, competent and safe hands."

Positiv: "Easy check in and bag drop, staff available when help was needed. Felt comfortable enough to check myself in as every part of precessions was made clear"

Positiv: "not too bad"
Negativ: "not too bad"

Positiv: "Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good"
Negativ: "Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th"

Positiv: "Very professional"

Positiv: "Crew was nice to direct you to where your seat is. Food was good."
Negativ: "Snacks n drinks..water or soda offered after few hrs from dinner. Passengers should not ask for drinks or snack. I mean crackers or biscuits few hrs in mid flight. Even if passengers are mostly asleep, a crew member can walk down aisles with a tray of snacks. This will help some people wha mught not like the food or type 2 diabetic people who needs to eat n drink every 2 to 3 hrs. Signage on boarding gate is not clear. Your flight number and boarding time was in small projected sentences under a huge lettered former destination place."

Negativ: "Too salty for the meal"

Negativ: "Good flight"

Positiv: "A perfect landing/touchdown into Auckland. Great pilot"
Negativ: "Passenger immediately behind said that they couldn't watch their movie properly when I wanted to recline my seat for sleeping position. Had to wait!!"

Positiv: "Everything was good."

Positiv: "Cleanliness and no disruptions"
Negativ: "The crew were slow to clear the food trays"

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Ein Flug-Erlebnis, wie es sein soll: pünktliche Start und Landung, neue, saubere Maschine, freundliches und bemühtes Personal, leckeres Essen - unser erster und mit Sicherheit nicht letzter Flug mit Cathay Pacific."

Positiv: "Essen, Filme"

Positiv: "Filme, Essen"
Negativ: "Altes, etwas heruntergekommenes Flugzeug, schlechte Sitze (zu klein, unbequem), wenig Beinfreiheit (bin 1.85m) in der Economy Class, super hässliches Trinkwasser (offen im Becher)."

Positiv: "Neueres Flugzeug, gute Beinfreiheit"
Negativ: "Etwas kleine Sitze"

Positiv: "Other than loading and lack of information, the in-flight service was world class."
Negativ: "Four travelers were seated in 4 different areas on flight from Hong Kong to San Francisco flight. Three of us of us were senior citizens. Two had disabilities and were.not accommodated in any way by Cathay Pacific (CP) while loading in the four areas of the plane. Those of us that we're physically able could not help those with mobility issues because of the proximity of the seating, I could not pre-check or request different seats on the CP website. I think that this was because of issues with the website, apparently due to IT system communication between American Airlines and Cathay Pacific.......on all six flights. On the transfer in San Francisco, Customs was closed when we arrived in San Francisco and we had to haul all of our baggage from one terminal to the other. There was no direction on how to handle this issue of Customs being closed while on the flight to San Francisco. I had to explain the issue of to the CP customer service crew in SF. The CP desk and they had never heard of it. American Airlines was equally poorly trained. I will also say that while at the CP customer service, there were three young adult males that we're not busy at the time and the watched us unload the baggage carts onto the scales and conveyor and then reloaded on to the carts to push to the AA terminal. We handled the bags two additional times because the CP staff did not know what to do and how to handle it. Other passengers were confused as well. I traveled internationally to Asia three times now on CP and the first two were excellent. In the past had had flown other carriers on out trips to asia. This experience on this flight was beyond bad. I had plan on several more trips to Asia the next three years, and I will say that at this point, I will not fly CP again. Something needs to change. A call to me is in order. I witnessed several gaps in CP systems and other issues with training the staff. Your survey did not specify the flight crew. Except for the loading issues and the lack of information about Customs being.closed at SF, the service was world class...what I had come to expect from CP"

Positiv: "The new plane"

Positiv: "Little more leg room!"

Negativ: "They don’t offer enough food on a long flight"

Positiv: "Food was great. Crew nice"
Negativ: "All good"

Negativ: "Continues to be incinsistent and spotty service."

Negativ: "The wheel chair assistance came very late. This aspect can be improved further. It can be more efficient. Although wheel chair assistance is asked, the electric car to move people can also help to compensate for the wait times."

Positiv: "Siehe ersten Flug"
Negativ: "Siehe ersten Flug"

Positiv: "Great crew, great service"
Negativ: "Could use a greater reclining angle in economy."

Positiv: "Super friendly inflight staff, especially on my flight to canada"
Negativ: "Nothing"

Positiv: "Der Flug war pünktlich, das Essen lecker und daß Bordprogramm super. Das Personal war auch sehr freundlich."

Positiv: "Aufmerksames Personal und pünktlicher Flug, Essen war schmackhaft , gutes Unterhaltungsprogramm, angenehmer Sitzabstand und -breite in normaler Economy"

Positiv: "The airline crew. Very attentive and immaculate"
Negativ: "Nothing"

Positiv: "Everything."
Negativ: "Nothing."

Positiv: "that is great flight. I'm very with fight"
Negativ: "tiket issuing time some has mistake than we want to change very big problem, that take a hour and hour."

Negativ: "Got stomach ache after eating the food."

Positiv: "Perso al war nett auch wenn Upgrade niht möglich war"
Negativ: "Essen War sehr lecker"

Positiv: "Crew were very helpful, food was great the economy seats were comfortable even for a 15 hours floggt"
Negativ: "None"

Positiv: "Staff were friendly and helpful"
Negativ: "The food was atrocious and this was business class. The toilet lights were so dimmed all the time you couldn't see what was going on. Last year we flew business class Cathay pacific from Hong Kong to Melbourne and loved it. This year we decided to fly from Melbourne to Dusseldorf and then from Frankfurt to Melbourne with this airline. Won't be doing that again. Why pay business class fares to be disapointed"

Positiv: "Travelling with a 1 yr old, the extra leg room and space in the bassinet seats was appreciated. Service and help from staff was outstanding. Recommend for travelling with young children. Minimises the pain!"
Negativ: "We were late leaving HK but that is all. Minor in overall scheme of the journey."

Positiv: "I will give 10 out of 10 to Cathay for their excellent service, fast air time, humble crew service and a bonus point for their quality of meals/ food. I am a pure vegetarian & in all my flight the crew made sure that I got the correct food tray & it was not mixed with wrong mean (non veg.) by mistake. Unlike other flight where meal is just an obligation, Cathay made sure that the taste was very nice too. Full points to them. The quality of seats was good & nice leg space as well. The layover was way shortest as compared to other competitor flights. Overall the experiance was very pleasant & I highly recommend Cathay Pacific."

Positiv: "Great seat size loads of leg space and lovely flight attendants"
Negativ: "None"

Positiv: "freundlichkeit"
Negativ: "unpünktlichkeit"

Positiv: "freundlichkeit"
Negativ: "unpünktlichkeit"

Positiv: "A lot of food was served - much more than any flight in the USA"
Negativ: "nothing"

Negativ: "Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get"

Positiv: "The boarding process was easy, less hassle no extra security with lot of hassle"
Negativ: "The seat amenities were below average. 14 hr flight with no power outlets - was surprising"

Positiv: "Short flight, but they fed us great food, great service, even good wine."

Positiv: "Very friendly crew."

Positiv: "Crew was nice and friendly. Economy class seats are never super comfy, however, they were just fine."

Positiv: "The crew was very friendly and attentive. The entertainment options were excellent. The food and drink options were pretty good."
Negativ: "Better power options (universal plugs/power)"

Negativ: "Seats were awful."

Negativ: "No screaming children"

Positiv: "Same as previous answer!"

Negativ: "The food was poor quality."

Positiv: "The onboard crew was very nice and attentive."
Negativ: "Qantas should have updated the passengers during the very long delay. A 4 1/2 hour delay warrants a little better treatment of there passengers but they left us in the dark as to what was going on. Even if there’s no new information, they should say so."

Positiv: "Sitting in an front isle seat with leg room and the helpful nice sterward"

Positiv: "Crew was helpful"
Negativ: "3hrs late"

Negativ: "The food was disgusting..."

Positiv: "The friendly crew, space for my legs and the food."
Negativ: "The entertainment gadget was faulty."

Positiv: "Entertainment inbegriffen"
Negativ: "Geringer Sitzabstand"

Positiv: "Alles normal. Guter Flieger"
Negativ: "Software scheinbar inkompatibel mit anderen codesharing linien... dh online checkin etc funktioniert nicht. Genausowenig wie Bestellung von Spezialmahlzeiten."

Positiv: "The crew was spectacular. Could not have been more friendly and helpful. Went out of their way to provide great service. The food was great, especially the breakfast!"
Negativ: "The coach seats were wide enough, but a couple of more inches leg room would have been better."

Positiv: "Crew was friendly and helpful even the flight was nearly fully booked Choices of entertainment is good"
Negativ: "Unfortunately they ran out of the main menu Seats are old Entertaining system is also old, small screens with low quality"

Positiv: "Food wasn’t that bad Crew tried their best to serve everyone fast and and fullfield the extra wishes Entertainment system is good and choice is large"
Negativ: "Unfortunately there was a delay in boarding, would have been nice if they announced that earlier as they knew that the plane arrived late... Also plane was fully booked and I only got a middle seat, but luck? This older Boeing 737 is quite noisy and it makes it difficult to understand the announcements Old screens for entertainment with bad quality"

Negativ: "Did not know that we had to download entertainment app So consequently no inflight entertainment Pack in like sardines"

Positiv: "All of the staff are friendly and helpful and is a good flight."
Negativ: "It was raining and I don't like to fly in the rain especially landing."

Positiv: "Qantas is a good reliable Airline, fleet of 747-400 getting a bit old. Too bad they will retire those costly planes as I have good memories going 20 times to Australia. Bring on the newer generation Boeing 787 dreamliners."
Negativ: "Waiting at Brisbane Airport to fix the AC."

Positiv: "Could not fault"

Positiv: "Crew were great"
Negativ: "Lost bags"

Positiv: "Das gesamte Flugerlebnis blieb mir in Positiver Erinnerung. Die Crew war hilfsbereit, freundlich und zuvorkommend."
Negativ: "Leider war das Frühstück auf diesem Flug ein wenig dürftig."

Positiv: "The stewards were good"
Negativ: "There was no entertainment on this flight. Horrible"

Positiv: "The staff on the flight was fine."
Negativ: "When I went to transfer flight to Perth there was an agent at the security who found that I had a wallet ninja and showed him it just threw it in the trash without asking me what my options were. Had an attitude when I asked what the heck? He was totally rude and ruined my perception of the Qantas staff."

Positiv: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Negativ: "The seating was s cramped Glad the flight was only 3 hours"

Positiv: "Everything except the cabin temperature."
Negativ: "Some cabins had no heat. Other cabins had no air conditioning. My cabin was sweltering, which made it difficult to sleep and to be anything other than uncomfortable on the 16 hour flight."

Positiv: "The way your seats reclined: back/head your typical recline but add your seats bottom sliding forward. Best sleep I have ever had while in International economy. Sadly our plane to Australia from Los Angeles did not have the same seats. Entertainment selection excellent ! Great line up of brand new and older movies. I was able to use my noise cancelling headphones in your jack which was a big plus."
Negativ: "Paying an extra $30-35 just to choose a seat. Enjoyed sitting in the back of the plane however meal selection was terrible as the front of the plane always fed first so by the one it was our turn there was only one option - terrible “southern chicken” Or the Greek Inlet Which was just ok."

Positiv: "On time departing and arriving.Flight attendants pleasant."
Negativ: "Nothing...was a great flight"

Negativ: "Service was poor."

Negativ: "my wife and i were subjected to very harsh treatment at check in...we were harassed over being 100 grams overweight on a check in bag...100 grams... both flying on a paid business class ticket."

Negativ: "Rigid with assigned infant seats. Would not move us to bassinet bulk head area though we would pay for it. Flight went well regardless."

Positiv: "Attentive staff with great food. Only issue is seats in economy are a bit cramped."
Negativ: "Seats a bit cramped in economy."

Positiv: "Flight crew were not enthusiastic about their job. Need to do service with a smile & not act like we are burdening when a request for certain service was made."
Negativ: "Plenty of movies to watch"

Positiv: "Great at all."
Negativ: "Nothing."

Positiv: "Excellent flight on all counts. The staff was extremely responsive to the passengers' needs. The food was marvelous. The entertainment excellent."
Negativ: "Nothing"

Negativ: "The discomfort of modern economy flying just overwhelms any positives. Better seats with more room are needed."

Positiv: "Food was good and service was excellent."

Positiv: "The crew is always nice and approachable. The entertainment is usually high but this time around there weren't many good choices."
Negativ: "The food is AWFUL, and has been getting worse as the years go on. Absolutely terrible taste, stomach-churning smells and gross consistency. During boarding I was profiled by one of your gate agents and "selected for further screening" ... not fun. No explanations, just surly, inattentive agents performing further checks on items that had already been twice-checked at security. Awful service."

Positiv: "Service and food was pretty good."
Negativ: "Didn't care for the movie selection. Not much of a variety."

Positiv: "The service of both inflight & gate agents were wonderful"
Negativ: "The seats were a bit tight"

Negativ: "2 hours late leaving"

Positiv: "On schedule departure & arrival times Seamless easy check-in at Learmonth"
Negativ: "On board food offering was poor Expensive for distance travelled No onboard entertainment"

Positiv: "everything"
Negativ: "nothing"

Positiv: "Friendly cabin attendants"
Negativ: "Uncomfortable seating"

Positiv: "Very friendly crew, and just felt very welcomed from the moment I stepped in. Overall super super awesome"