Finde günstige Flüge von Providence nach Österreich

Negativ: "Travelling to Lagos constitute of about 75% Nigerian, it would have been better in term of entertainment to include films and music from Nigeria or African in your entertainment list"

Positiv: "We've always enjoyed flying Delta and this trip had been just as nice as the previous ones we have taken through this airline."
Negativ: "Our stewardess/stewards seem to be incredibly cranky on this trip and very unapproachable. They must have been having an "off" day I guess."

Negativ: "Broken tray table literally off its hinges and unusable."

Negativ: "This was a great short flight."

Negativ: "Well if my future father in law was on the flight it would have been wonderful, but he passed away July 7th, and I did get refunded, and we are mourning his loss and keep getting notifications about the flight and emails which makes it very difficult mentally. So it would be nice if Delta would get their process of refunds especially when it's a death to maybe not get notified. I was the one that purchased the tickets for him in April."

Positiv: "All was great!"

Positiv: "Nice crew"
Negativ: "No leg room for 6’6” person."

Positiv: "Maria in Winnipeg tried to find me decent connections. She did book me into a hotel in Boston as I missed connection 3 times!!!!"
Negativ: "Flights that arrive and leave on time. How can one plan a trip if flights are continually cancelled or delayed. Very frustrating and a very unhappy customer."

Negativ: "Aircraft was too warm. Needed more air!"

Positiv: "everything"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "Airport accessibility"
Negativ: "Not getting delayed for 20 minutes on the tarmac"

Positiv: "Can’t do anything about bad weather-we got through despite a weather delay. Crew was terrific."

Positiv: "The entertainment on the plane was nice. One of my airphones did not work."
Negativ: "If the screens were updated and a little easier to touch."

Positiv: "Fly attendants were very professional"
Negativ: "Nothing"

Negativ: "Excellent"

Positiv: "The seats were awful .how many can squeeze in. .horrible"
Negativ: "Room to breathe, move a little"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "The crew on the airplane was great. We had 2.5 hours turbulences but the crew started to give out drinks as soon they got the ok from the pilot"
Negativ: "We went in LGA to the Baggage drop off and the employee there was super rude. On the flight to New York with Delta we had to check our carry ons at the gate because it wasn't enough room for bags in the airplane.so we asked when we checked our one suitcase if we can/should check our carry ons to avoid having to do it at the gate. The delta employee told me sure no problem. He checks in my one suitcase I purchased gives me the tracking paper and says ok have a good flight. I asked him so what is with our carry ons and he told us that that would cost 25$ and we can't check those in at the drop off?!?We ended up taking the carry ons with to the gate and then off course there wasn't enough room on the airplane that we had to check it in. And surprise it was free?? We had never issues with Lufthansa, icelandair etc. with checking our bags at drop off to not needing to carry it around and than still end up to check it at the airplane. Every airline has been more than happy that we volunteer to check our bags that they don't have the trouble at the gate."

Positiv: "Food and entertainment were non-existent since the flights were so short and on smaller jets.....so I guess 1star isn't really fair, but there was no option for N/A Flight attendants were friendly. VPS-ATL lead attendant was very sweet to a passenger in front of us who was on her first flight alone with her child to go to her fathers funeral in the Philippines. She also thanked a soldier for her service. Love these little touches."
Negativ: "I'm so used to the nice screens with free tv games and flight tracker and really missed that on this trip. I'm glad I decided not to pay to upgrade to comfort + this trip for the first time in a long time."

Negativ: "Had an passenger spill coffee all over me and when I went into the back where 3... yes 3 flight attendants were standing they all just looked at me and asked what I needed. It was VERY obvious that there some type of liquid spilled in my hair and clothing. I asked for some napkins or anything to wipe up the mess. She shoved 3 napkins into my hand. Not friendly at all"

Positiv: "Hot towel was a plus"
Negativ: "The seats weren't that comfortable"

Negativ: "I understand Mother Nature causes issues tkayakhat no one can control but when I'm receiving updates from the 3rd party travel app that isn't the airline before receiving any information directly from the airline via the gate agent or Deltas travel app and the gate agent not being able to verify the 3rd party travel app something is wrong."

Positiv: "Smooth flight; on time; easy check-in"
Negativ: "Food was o.k., but not great"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Negativ: "7 hours delayed. Poor front desk worker, nice flight attendants!"

Positiv: "Good snack selection, plane departed on time, no issues."

Negativ: "Seats are hard to get comfortable in. Headrests are awkward"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Love the hospitality and the staffs kindness"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Great ground staff and flight crew, except they should as warn and apologize regarding the limited gate as access so far from the check-in."
Negativ: "Signage is terrible. Delta sign out side is obscured as and too small. Construction is no excuse for the confusion. Delta is not readable on the overhead signs and airport is too dark at night. Everything is hard to find."

Positiv: "Good seat"
Negativ: "Delayed by 1 hr"

Positiv: "Service was fast and the inflight entertainment is free. Lots of movies to chose from, which is nice for the long flight."
Negativ: "It was the most cramped I have ever felt in a plane and also the longest flight. Horrible combination. Some of the crew were snippy."

Positiv: "The air staff were very nice and attentive. Menu choices were varied and reasonably priced."
Negativ: "The microphones didn't work well and hearing the staff was difficult. I saw several load before their zone was called with nothing said to them. When I paid to upgrade zones that is very annoying. Please quit shrinking the passenger seat size."

Positiv: "The crew boarded us efficiently, and got us off the ground on time, but the boarding experience is not pleasant."
Negativ: "The food selections are limited. The crew ran out of popular items in the economy cabin. The personal seat lighting on the B-767 never quite worked. I eventually gave up on it. The overhead bins were too small for many roller boards, which caused some passengers to be perplexed. Delta should offer some inducements to encourage passengers to gate check bags."

Positiv: "Good food and entertainment choices on board. Little to no feedback from captain regarding inflight turbulence."
Negativ: "Getting through security at the LAX Delta Terminal 2 was chaotic and the slowest I have ever encountered. There were two lines which moved at very different speeds. My husband got through his line 15min before I was finished in the other line. One line required iPads to be other, the other didn't. Something was seriously wrong with how things were being handled. Bathrooms onboard were a pigstie."

Positiv: "I had to change seats as my wife had surgery while we were away, Delta made that happen with little fuss. Seating was quite good."
Negativ: "Air travel isn't what it once was, seats are smaller and closer but that applies to most airlines. Nothing specific and I usually fly Delta as it is my first choice above it's competition."

Positiv: "Pushed back early, short taxi, took off one minute after scheduled departure, smooth flight, landed a half hour before scheduled time."

Positiv: "It was quick and on time relatively smooth flights with little turbulance."
Negativ: "Economy seats are too small you literally can't move your elbow without hitting the person next to you. And there was no point at which we weren't all touching legs."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "The costumer services."
Negativ: "N\A"

Positiv: "My flight was delayed 40 minutes in Detroit after a 3 hour lay over we boarded the plane. Then 45 minutes into the flight they said the landing gear light came on and they would be going back to change plans. My mother with Lymes disease was waiting 3 hours in Providence supposed to arrive a 11:50 instead 2:50am we were so tired missed a day of vacation."

Positiv: "Staff were polite"
Negativ: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Positiv: "The seats were so comfortable"

Positiv: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Negativ: "Nothing,just the seats. Cleanliness was perfect"

Positiv: "The plane size & comfort was excellent. The staff were very friendly"
Negativ: "N/A"

Negativ: "It's KLM. What else do you need to know."

Positiv: "Crew good and seat OK but not exceptional for business class"
Negativ: "Food was average - main course could have been better. Range of movies ok but not great"

Positiv: "very nice crew"
Negativ: "my baggage was lost"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Positiv: "The flight crew was so friendly and the food was really good."

Negativ: "They left my bag off the plane. Ridiculous."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Being fed was amazing and watching free TV was great!"
Negativ: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Positiv: "quick/efficient boarding - good staff - good food - easy flight !"
Negativ: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Positiv: "super"
Negativ: "alles gut"

Positiv: "My seat at the window was great and the staff really friendly and courteous!"

Positiv: "Alles ok"

Positiv: "Seating is tight. The crew was great !"
Negativ: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Positiv: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Negativ: "No downsides at all"

Negativ: "Inflight was better than I expected. But needs upgrading air crafts."

Positiv: "Friendly and efficient crew. Flights were on time if not even early."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Negativ: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."

Negativ: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "My suitcase didn't come with the airline."

Positiv: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Negativ: "I would have to dream something up."

Positiv: "Nice people and good service"
Negativ: "Not much"

Negativ: "wasn't able to take the flight since I missed it"

Positiv: "Very friendly onboard personnel - I really had kind of homy feeling."

Negativ: "Nothing special"

Positiv: "Very friendly and helpful crew."

Positiv: "Flying with KLM is a pleasure"

Positiv: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Negativ: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Crew was great, very nice"
Negativ: "Not enough legroom"

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Negativ: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Positiv: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Negativ: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Negativ: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."

Positiv: "Everything was perfect! The crew always ready to serve us!"
Negativ: "Perhaps, update media features! A small corner for children to keep them "busy"."

Positiv: "I like the app to tell me where is my baggage. Thanks"

Positiv: "On time, great cabin crew"
Negativ: "Q400 is cramped, noisy and awful overhead storage"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Negativ: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Negativ: "My dad didn’t get on the plane because the previous one was late"

Positiv: "Flight was great. Check in not so."
Negativ: "On March 18, 2018 Joanne, Kevin, and Allison Sheridan were booked to go from SYD to YYJ and only Kevin took off. We went to the airport and my daughter Allison was too anxious to get on as she had to leave her father behind. After she calmed down we went to get on the flight and the lady at the check in, (Onwsha) said it was too late and we could leave the next day. She changed my tickets on the computer and said if we came on Monday, March 19th there wouldn't be a charge but if it was any other date it would be $150.00 per ticket/person. When I arrived to check in on March 19th I was charged the $300. I spoke to Sharon Smith who was with Air Canada Customer Service Coordinator and I explained I was told something different by the customer agent. I told her if I knew that and I was told by Onwsha I would have went on the flight on March 18th but would not have checked the bags and just taken carry on luggage as my husband was still at the airport and he could bring them when he came over. Sharon Smith said there was nothing she could do and we had to pay the $300.00. It really has left a bad taste for me with Air Canada especially how many seats were spare and I was told something different from Onwsha. Thank you for your time. If any other details are needed feel free to contact me."

Positiv: "I got to my destination safely, luggage came out guickly n intact."
Negativ: "I have no complaints. I taught the flight was good."

Positiv: "It really sad to know on a 5 and a half hour flight they only offer coffee tea or soda ☹☹ . Never knew about the changes in purchasing a meal or snack.."
Negativ: "Should have been informed somewhere about the changes in purchasing a meal."

Negativ: "Rouge set up of the plane. Bring back air canada please"

Positiv: "Great cabin crew."
Negativ: "Huge delay without explanation."

Negativ: "Air Canada declined to accommodate in next available flight even though the originating flight was on a single Ticket."

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "the asian guy steward was the best he made my 12 year old happy by providing the pizza and food that she ordered perfect its just the professional way he serve it was exceptional a kind word"

Positiv: "We liked the extra leg room of the economy plus seats but the seats were too narrow."
Negativ: "The bathroom were not cleaned during the flight by the end of the flight there was no toilet paper and the bath rooms were very unclean."

Negativ: "No lights working.Could not get on to entertainment on devices"

Negativ: "Checked carry on from Montreal to RDU. Bag was never entered in the system (customer service at Toronto stop could not find record for the claim tag we were given), which caused a problem with customs. Bag did arrive with rest of luggage at destination, however."

Positiv: "None."
Negativ: "Did not serve food that should have."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "Crew was kind, helpful, respectful."
Negativ: "Not very comfortable."

Positiv: "clean, polite, helpful crew"
Negativ: "obtaining boarding passess via smartphone"

Positiv: "Son enjoyed seeing Niagara Falls from the air"

Negativ: "My daughter has a peanut and nut allergie and air canada still serves them on a plane. I found 2 nuts in my seat ..I had to wipe down my seat as well as my daughters"

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Negativ: "Good flight.. but.. (1) GTAA Ground support on luggage is totally inadequate for this aircraft.. a 30 min wait after the long walk from the landing gate and clearing customs. (2) the new flight tracker program is idiotic with unrelated place names flying all over the screen with no clear sense of where we are."

Positiv: "Seats"
Negativ: "Entertainment"

Positiv: "Surprisingly roomy seat. Fine staff."

Positiv: "I was able to be on standby for an earlier flight to Newark."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "Flight was boarded from the front - back, that is the last row boarded last. It makes some sense that first or business class boards early but the rest is at least inefficient and causes everyone to be standing around in the aisle."

Positiv: "The guy who gave me the boarding pass was very nice and helpful"

Positiv: "Flight attendants were friendly and considerate. Food was satisfactory and timed appropriately. Entertainment device worked and offered adequate variety. The aircraft itself was clean and comfortable. It was not overly air-conditioned as aircraft tend to be."
Negativ: "Boarding was slow and confusing: verbal instructions conflicted with posted signs, and it was hard to choose the right lines. Arrival in Canada was a nightmare! Customs and security were confusing, inefficient, and staffed by people who had little patience. There was much yelling and running around., there appeared to be little sympathy or concern for the dozens of passengers who were attempting to make connecting flights, and it was ridiculous to announce that security closed at 9p.m. .when there were planes on the runway awaiting connecting passengers and people with boarding passes who were not allowed to catch their flights."

Positiv: "We were served three meals (two full meals and a snack) and free entertainment in individual seat TVs. Cheapest flight from DC to Seoul."
Negativ: "Arriving Toronto customs and immigration was so unorganized and frustrating."

Positiv: "Going through customs and immigration in Canada before returning to the US is very convenient and saves time after you land."

Negativ: "That was a first time i saw a paid entertainment system. That was a long-haul (9 hrs) flight. Either you pay and have an iPad with movies, music etc. or nothing. Very interesting."

Negativ: "Cramped, bathroom smelled and no mvies unless you brought your own tablet or rented one which they didnt inform us of ahead of the flight"

Positiv: "Crew was fairly friendly and a little hands off. Food was the best I've had flying abroad thus far. Seats were okay. Was in economy so I can't expect too much but I would love if there was a little more room especially for people stuck in middle seats. Seats were fairly comfortable. There was a lot more leg room than I have before which made the 10+hr flight better!"
Negativ: "Boarding didn't go well for me as I almost missed my flight due to delays (but that didn't make me feel upset towards Air Canada, just bad circumstances that I had to be honest about). Crew was fairly friendly - a little hands off (which is good) but I wasn't wowed by them. Wasn't a lot of movie options. I realize you can't get a TON but a few more current movies would have been nice."

Positiv: "I enjoyed the selection of movies that they had."
Negativ: "Seats are wildly uncomfortable and cramped. I guess that is what you come to expect from flying, but man does it suck. Longer flights, over 4 hours, should include a complimentary snack. It is a long while to go without food, and paying 5 bucks for a small pack of candy is a bit ridiculous."

Positiv: "I liked that they were quick and nice service."
Negativ: "No games for entertainment."

Positiv: "I liked my seat in the back, the crew, the movies, and the food."
Negativ: "The two different technical issues they had that made us leave almost two hours late and caused me to miss my connecting flight."

Positiv: "Everything was on time, pleasant, and the best flight I had had in my last three trips with different airlines."
Negativ: "We were downgraded to a smaller plane, but it wasn't unpleasant--especially since the flight was only 1.5 hours."

Positiv: "Not much"
Negativ: "Food is awful and the seats are the most uncomfortable I have ever encountered!"

Positiv: "The service ,the courtesy, and respect. And the flight was smooth. Great crew! Thank you Barbara Caridad Gonzalez"
Negativ: "I could not put my foot up on anything. I had tendon problem. No movie ahhh was boredd. Food was not that great but fine I did have window part but rather not get away from the wing. I don lIke the wING section. . Thank you"

Positiv: "Flight Crew was professional"
Negativ: "Were forced to check our carry on bags and charged $25 each."

Positiv: "Nothing about the airline ."
Negativ: "At the bwi airport they have to agent u can talk to except u have to wait when they are boarding a flight before u can see someone at the front desk . Lost my bag and even the airport police said it's a normal thing as they get complains every day . Called a million times and they still won't give me detail info. I classify them as the worst airline I've ever used in my 30th ears of travel and if they are the only airline on earth I rather never travel"

Positiv: "staff was polite"
Negativ: "I think a "red-eye" should automatically include at least a pillow (whether or not you were in first class) and an attempt to keep the lights off in the cabin. Our carry-on luggage had to be far behind us and on the other side of the plane. If you would board the rear first and have each passenger keep their carry on above their own seat this would eliminate this problem and the congestion in the aisles which occurs because of it."

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Positiv: "We had an issue with the baggage which h we were able to resolve quickly and easily and get some money back."

Positiv: "Poor"

Positiv: "business class seats at the time of the sleep was very uneven and uncomfortable, foods and coffees were cold."
Negativ: "Everythings ........"

Positiv: "I liked that the plane didn’t crash!"
Negativ: "I don’t know, maybe having FOOD ON THE FLIGHT ACROSS THE COUNTRY INSTEAD OF JUST CANDY?"

Negativ: "Pünktlich"

Positiv: "Everything was on time and as far as flights go, it was uneventful which is what you want on a long haul flight such as this."
Negativ: "Food options have gotten old as I have taken this trip many times for work, maybe mixing up the choices a bit."

Positiv: "NOTHING!! I had to book them another flight thru another airline, because they had a delayed stating weather issues when it was nice and sunny so they couldn't make it on time. I will never trust United Airlines not for myself or any on my family members, nobody period!"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Negativ: "Totally false information provided by Kayak re: seating and seat assignment. Sold as Austrian Airlines flight w/ links to their baggage policies and ability to pick seat. Arrived at airport and told I must check in with United, who charged me baggage fees contrary to Austrian policy."

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "Crew was great"
Negativ: "Airbus seats comfortable but not the same on the Boeing 747"

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Negativ: "slight delay but still made connecting flight"

Positiv: "The flight was on time and the flight attendants were nice."
Negativ: "I had to pay an extra $100 for my wife and I to sit in exit row seating. I just don’t understand why airlines don’t provide proper leg room. I understand profitability, but it is certainly is uncomfortable for me at 6’5”."

Positiv: "Leider verspätet"

Negativ: "Food was not tasty at all"

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Negativ: "Flight delayed missed connecting flight. Second flight delayed missed connecting flight. Overnight in airport expected unless united pays for hotel. Absolutely miserable. Paid 430$ one way for a 25 hour flight. Will never fly United again."

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Negativ: "All was great!"

Negativ: "entertainment was intermittent"

Positiv: "friendliness"
Negativ: "Ride was bumpy"

Negativ: "Cramped"

Negativ: "Late"

Positiv: "Great staff and breakfast was very refreshing. Will definitely fly with United again."

Negativ: "Na"

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "The crew was attentive and professional"
Negativ: "The seats were very uncomfortable"

Negativ: "Pretty good. I'd fly united agsin."

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Positiv: "Nothing, the fact that they were my membership partner for milege"
Negativ: "Food was bad, boarding process sucks , seat sucks for first class, no free wifi , old dated devices , was not offer personal device on first class, crew seem mad all the time"

Positiv: "no delays"

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "The flight attendant was very nice. She tried to let one particular person off plane first so that he could run to catch his connecting flight"
Negativ: "The gate people were horrible at explaining the delays and then trying to set up alternatives. Quick tip: offering "free water" when your flight is delayed 1.5hrs so several people will miss their flights is not enough."

Negativ: "The flight was delayed by 2 hours causing me to miss my connecting flight to Indianapolis. Went to the service desk to re-book, and nothing could be done to get me out in time. Customer service was not great. I was flying to see my daughter graduate, and the only time they could get me out was when the graduation started. No hotel vouchers were given for the delay either, so the airport bench ended up being the bed. So I ended up being stranded in Newark for an additional 8 hours to just miss her graduation."

Positiv: "Everything went well and we didn't crash. 10/10"

Negativ: "Plane seating was tight"

Negativ: "The crew was kind and we boarded quickly however the seats were small. Which mean when your 3.5 hour flight turns into 9 hours due to weather this can become very painful. There is no entertainment unless you brought your own device and without a plug to charge it becomes useless quickly."

Positiv: "I received an unexpected free upgrade to first class. Two thumbs up!"
Negativ: "No complaints. Every aspect of the flight met or exceeded my expectations."

Negativ: "Delays"

Negativ: "One hour delay, no microphone to hear what the desk staff was actually announcing, desk staff were also completely unprofessional. Made my connecting flight by less than a minute thanks to SPRINTING through the airport because of the delay - a less able bodied person would not have made it. Overall ridiculous and dissappointing"

Positiv: "thanks to the paid upgrading we got 2 seats in the front of the cabin (row 5)"
Negativ: "there was NO organisation at all during boarding: the people just stood in line, not respecting 1,5m. Also at the airport security waiting lines no attention to social distancing was respected. At arrival the off-boarding was in groups of 8th rows, not really helpfull either. A big disappointment versus the flight we had from BXL to PORTO !"

Positiv: "UP TO THE MARK I EXPECTED"
Negativ: "A PILLOW WOULD BE GOOD, MAKING THE FLIGHT MORE COMFORTABLE"

Positiv: "The crew was super nice and the seat was great"
Negativ: "For the price i got the ticket i couldn't asked for more. Thanks a Million"

Negativ: "Getränkequalität"

Negativ: "Getränke Qualität"

Positiv: "Punctuality and professionalisms were at the best"
Negativ: "All ok"

Negativ: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Positiv: "All in time"

Positiv: "Seats were comfortable. Entertainment system stopped working part way through"
Negativ: "Boarding at Brussels was awful. After arriving from another international city and having to go through security, I was informed , just before boarding that I had to go to a location 20 gates away and wait in a long line for another security sticker. It was very confusing."

Positiv: "Crew went above and beyond. Food was excellent and the Crew kept us hydrated."

Positiv: "Crew was friendly."
Negativ: "No AC, we roasted. Seats uncomfortably small. Terrible on boarding and off boarding process."

Negativ: "Plane left without me. My record indicated 9am departure, but at 845 when I landed (late). The attendant confirmed that I had missed the plane."

Negativ: "Departure was slightly late (passengers still exiting the plane when gate was called)"

Positiv: "More space that on competitors."
Negativ: "The crew was not particularly pleasant to deal with. Also, the seat kept reclining itself without me ever pressing the button. Had to constantly adjust it."

Positiv: "Comfortable seats from Brussels to Accra, aircraft clean and well maintained."
Negativ: "Slow Boarding from Paris. Poor, but very poor entertainment system"

Positiv: "Nice crew and Good seat despote the âge of the aircraft"
Negativ: "New screen and New aircrafts"

Positiv: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."

Negativ: "We took off late"

Negativ: "Keine Verspätung und kostenlose Getränke wären wünschenswert"

Negativ: "Gepäck Abfertigung in Hamburg absolut inakzeptabel"

Negativ: "Besser andere Airline buchen"

Positiv: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Negativ: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."

Positiv: "Brussels Airlines is the the step-child of Lufthansa basically. But on the transatlantic flights they do a very good job."

Negativ: "I was not aware of the requirements of the Schengen Agreement and my passport was expiring in a couple of months. I was not able to get on this flight even though my final destination did not have the passport restrictions of the Schengen Agreement. When I booked the flight, I was not made aware of these requirements before my flight."

Positiv: "We were delayed boarding slightly, delayed sat on a steaming gate shuttle then sat on the tarmac for a couple of hours while storms passed. But the crew gave regular updates, provided food and water, allowed us to walk about. It was as plesent as such a situation could be."

Positiv: "The flight crew was accommodating and genuinely worked to meet passenger needs during the boarding process and also while I'm flight. The flight entertainment included a good, and varied set of options."
Negativ: "1. There is a security check just prior to boarding at the gate in Brussels that is not known about in advance. The process is not organized, nor did I (along with other passengers) understand why another checkpoint was being unexpectedly required.. 2. The food onboard (main meal - beef and snack - calzone) were not good; although they were served hot, they were bland and unappetizing. Contrary to popular belief, not all airplane food is "bad". 3. And finally, the restrooms were not kept clean during the flight - I had never seen that on any of the nternational airlines I've taken over several years."

Negativ: "Seat and cabin temperature was very uncomfortable."

Negativ: "The boarding system blocked all twenty U.S. passport holders from boarding the plane. I argued with the gate agent who was defiantly stupid. Never again for this airline for any of us."

Positiv: "We didn’t have assigned seats, we tried to pick the night before. Anyway they sat us very near each other. It was a nice flight."

Positiv: "The crew was kind and respectful. The flight was on time and the food was OK."
Negativ: "Nothing to complain about on this flight."

Positiv: "Nothing"
Negativ: "We got zero offer of beverages during our flight, even a cup of water! Glad we bought our own. It seemed like one of the flight attendants was in a flight with a customer during boarding."

Positiv: "Excellent crew, ALL OF THEM! smiling and super helpful and they seemed to enjoy their job. Super clean restrooms (again, I was the first one in there - by chance)."
Negativ: "I travelled economy. Somehow it felt quite crammed. I felt that there were too many announcements, in all 3 languages, it got frustrating, as it stops all onboard entertainment. Duty Free selection rather frugal."

Positiv: "I missed it"
Negativ: "I missed it"

Negativ: "They didn't served me food"

Positiv: "Everything about the flight."
Negativ: "Nothing."

Positiv: "Overall good flight, get what you pay for."
Negativ: "Had to hop to a couple different counters because no one knew who air Brussels subsidiary was at the cincinatti airport. I didn’t think to check ahead so also on me for poor planning."

Positiv: "On time"
Negativ: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Positiv: "Easy to cancel Trip"
Negativ: "Kayak did not have a system of knowing that I cancelled the flights"

Positiv: "It was easy boarding. The flight crew had been been late due to a bad taxi driver. We still arrived on time!"
Negativ: "No complaints."

Negativ: "food"

Positiv: "Excellent service and a safe flight."

Positiv: "Verspätet, wenig Info. Passagiere bei sehr vollem Flug unzureichend geführt, daher Ineffizient"

Positiv: "The crew were very nice."
Negativ: "It was a small plane with only 1 bathroom which was not available for the flight due to long lines. There was no food or even a drink of water without payment. there was no in flight entertainment."

Negativ: "Rollator wurde nicht wie angekündigt am Flugzeug wieder bereit gestellt. Ansonsten alles prima."

Positiv: "They tried and succeeded in making flying as enjoyable and comfortable as it can be these days in economy class. Plenty of legroom. I would absolutely fly with them again."
Negativ: "Really, really bad food. Also, the selection of movies could have been better. Most of the foreign films did not have English subtitles."

Positiv: "The crew was polite"
Negativ: "The fight was delayed and cause me to lose my second flight even though they were the same airline and the second plane was still sitting at the airport. It added 6 hours to my journey."

Positiv: "Nothing"
Negativ: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."

Positiv: "Nothing"
Negativ: "Called and made a reservation directly with Air Brussels to make sure we got a bassinet seat for our infant and that did not happen. Old airplane and very bad customer service all around. Took over 2 hours to check in at 4am in the morning."

Positiv: "Check -in - very friendly staff Airport in Brussels was easy for making connection"
Negativ: "The food was at extra cost - and pretty expensive. Not even water was offered free of charge. Was surprised that the food was on sale - nothing was said about it in advance."

Positiv: "Excellent service and space for economy class."