Finde günstige Flüge von Porto Alegre nach Wien

Positiv: "The crew was nice"
Negativ: "Had to switch planes, flight was delayed almost 3 hours"

Positiv: "Crew was helpful, worked to make the passengers feel comfortable."
Negativ: "The connection didn’t allow for enough time so I missed my connecting flight. LATAM doesn’t recognize PreCheck, even though US airports do offer that but without the printout boarding pass passengers can’t take advantage of the shorter lines. LATAM also charged for both flights to check baggage instead of charging once for the whole trip."

Positiv: "Free flight change."
Negativ: "Meal selection was average."

Negativ: "Quick, easy, no problem."

Positiv: "nice crew for sure!"
Negativ: "not to charge the extra cost for the checking bags!"

Positiv: "the crew was really nice! there is not enough space for legs!"
Negativ: "if they could not charge extra for the checking bags!"

Negativ: "Little late boarding and leaving. No explanation"

Positiv: "Crew was nice"
Negativ: "I could have been allowed to take an earlier flight and you could offer complimentary beverages"

Positiv: "Crew were helpful. I was given the wrong seat number and they helped sort it out. They also did priority boarding for us when the queue was ridiculous"
Negativ: "The check in process was a mess with people going from all queues and it took far too long. They also have me the wrong seat number for boarding causing lots of confusion"

Negativ: "Bad"

Positiv: "Business Class, seat 1L. Comfortable flight. Arrived well rested."

Negativ: "They tried to charge more Money all the time. During the web check in, they give you the row where the sits are not able to decline. When you try to chance it, they pretend to charge extra fee"

Positiv: "The worst flight in my life"
Negativ: "Everything"

Positiv: "BordUnterhaltung,Personal"
Negativ: "BoarDing waren nicht wirklich gut"

Positiv: "Es gab sogar einen Film auf deutsch"

Negativ: "It was good"

Negativ: "Your Customer Service"

Positiv: "all except the food"
Negativ: "the food"

Positiv: "Food great"
Negativ: "Everything exelente"

Positiv: "The flight crew were okay. They only offer water for free, if you want food, you need to look at the pricing in the catalog. a cup of coffee for example would cost you 3000 pesos which is free if you take Copa or Avianca airlines. The seats were not comfortable either, just the same as others."
Negativ: "At least offer something to eat and drink on flight."

Positiv: "Nothing"
Negativ: "All the flight"

Positiv: "Flug wurde in eine bessere Route getauscht"

Positiv: "Left on time."
Negativ: "Inform people of the fee of about $50 that needs to be paid to enter the island!"

Positiv: "Boarding geordnet und schnell. Service nett."
Negativ: "Komfort eingeschränkt. Kein Entertainment. Verpflegung war Wasser."

Positiv: "Boarding organisiert. Besatzung hilfsbereit."
Negativ: "Klimaanlage zu weit runtergekühlt"

Negativ: "No entertainment. The airplane seems to be an older model."

Positiv: "The LATAM getting our boarding pass, going through the LATAM boarding area, getting on the LATAM plane we were stopped no less than 4 times by this airlines. The women were rude to us. Many people had presents for the holidays that were much bigger than our packs."

Positiv: "Wie immer nett. Board-Service gut."
Negativ: "Keine Auflademöglichkeit auf der Langstrecke halte ich für problematisch. Ob das bei einer 767 nicht (mehr) geht?"

Positiv: "We made the flight in great time after our connecting flight was delayed."
Negativ: "Our bags didn’t make our flight. We are very disappointed."

Positiv: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Positiv: "Aircraft condition, crew professionalism"
Negativ: "Boarding process in Lima airport"

Negativ: "2 hours late, the flight following us left first."

Positiv: "Das Flugpersonal war sehr freundlich und hilfsbereit. Der Flug sehr angenehm und bequem. Es gab genug Beinfreiheit beim Sitzen."

Positiv: "Being on a plane!"
Negativ: "Having our initial flight delayed by 8 hours for a vague technical problem and given no info."

Positiv: "Airline misallocated multiple seats to multiple passengers causing great confusion and delay"

Positiv: "Good food and drinks"
Negativ: "Leg room was cramped"

Positiv: "Pretty much everything other than the fact we had to return to Santiago two hours into the flight for mechanical issues. On the upside, they had a plane and crew ready to go when we returned to Santiago"
Negativ: "The turn around resulting Ina five hour delay"

Positiv: "The flight was comfortable and enjoyable."

Positiv: "Service was good"
Negativ: "I tried to book my seat on line to get an aisle or window and it wouldn't let me choose me seat."

Positiv: "Nothing"
Negativ: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"

Negativ: "Late departure without giving any reason."

Positiv: "Auch für jemanden der 2 Meter misst sehr komfortables Sitzen. 1 getränk und 1 Croissant waren inbegriffen - geschmacklich gut. Personal war nett und hilfsbereit."

Positiv: "I loved the whole trip"
Negativ: "Everything was great! No complaints!!"

Positiv: "The planes were modern and up to date. Good food and friendly service"
Negativ: "I loved it all!"

Negativ: "My flight to Lima was delayed therefore I would miss the connecting flight to LAX. I learned of the delay by overhearing a conversation the employee was having with another passenger. No announcement was made, no options were presented to help the passengers with connection find a solution until we started demanding a solution. This ordeal started at 9pm and we did not make it out of the airport till 1:50am to a hotel for a 6am pickup back to the airport to start the process all over again."

Positiv: "Staff is on top of everything on every aspect, from beginning to end. My favorite airline, far away from the rest, crew seems eager to help and make your trip the best possible experience."
Negativ: "Everything was great."

Positiv: "Crew was welcoming and helpful."
Negativ: "I was very disappointed to discover that I was not able to choose my seat because I bought my ticket from a third party. The boarding gate crew seemed stressed and were a bit short with passengers waiting for seat assignments."

Positiv: "Comfortable seats and plenty of space. Very nice flight attendants. Decent food that we didn't have to pay extra for and free movies, tv or games."

Positiv: "Da das Flugzeug aus Santiago de Chile kommt, handelt es sich um eine Langstreckenmaschine, in der die Beinfreiheit auch in der Economy-Class sehr komfortabel ist (ich konnte problemlos meine Beine überkreuzen). Das persönliche Entertainmentsystem bietet eine große Auswahl an Filmen, TV-Serien und Spielen und der Touchscreen reagiert sehr schnell und flüssig. Es gibt USB- und normale Steckdosen an jedem Platz. Zu Essen gab es ein belegtes kaltes Sandwich, einen Schokoriegel sowie heiße und kalte Getränke, was dem Angebot bei anderen Airlines auf dieser Strecke entspricht und aufgrund der Flugzeit zwischen Mittag- und Abendessen auch ausreichend ist."
Negativ: "Der Check-In-Prozess in Madrid ist aus meiner Sicht idiotisch gestaltet: Zunächst muss man sich anstellen, um an Selbstbedienungskiosken die Aufkleber für das Gepäck auszudrucken und an den Koffern anzubringen, danach muss man zum bemannten Schalter gehen, um die Reisedokumente kontrollieren zu lassen und das Gepäck aufs Band zu stellen. Durch das eigenständige Ausdrucken der Etiketten spart man dem Check-In-Personal eine Arbeit von vielleicht 10 Sekunden pro Koffer – die Reisenden verlieren aber mindestens 15 Minuten beim Anstehen am Automaten, von denen es nämlich viel zu wenige gibt. Es ist mir völlig schleierhaft, warum LATAM auf diesem zweistufigen Prozess besteht, da man letztendlich ja doch zu einem Check-In-Agenten muss (und nicht, wie bei Lufthansa in Frankfurt, die gesamte Gepäckaufgabe automatisch läuft) und somit noch nicht einmal Arbeitskräfte eingespart werden – im Gegenteil stehen bei den Automaten zur Unterstützung sogar noch zwei zusätzliche Mitarbeiter. Es sollte also entweder auf das eigenständige Ausdrucken der Kofferetiketten verzichtet oder auf eine vollautomatische Gepäckaufgabe umgestellt werden, bei der man wirklich zu keinem Menschen mehr muss. Beim Boarding stellen sich die Passagiere nach Sitzreihe sortiert an, allerdings sind die Trennbänder zwischen den Gruppen viel zu kurz, sodass am Ende der Schlange alle Passagiere vermischt stehen. Stattdessen sollten die Fluggäste nach Sitzreihe zum Boarding aufgerufen werden, sodass auch wirklich nur diejenigen anstehen, die auch wirklich gleich an Bord gehen werden. Die Filme und TV-Serien an Bord sind, wenn überhaupt, nur auf Englisch und nicht auf Deutsch verfügbar. Untertitel gibt es in keiner Sprache."