Finde günstige Flüge von Ontario nach Österreich

Positiv: "we booked Premium economy, super !!! boarding was well organized. staff correct and friendly. well informed by app."
Negativ: "nothing. it was o.k."

Positiv: "Liked I got an aisle seat. But we should have that choice as we are purchasing the ticket"
Negativ: "The boarding in lax"

Positiv: "Economy seats were EXTREMELY uncomfortable, a mannequin would complain and to add insult to injury , the obvious placements of overly extravagant “first class” seats vs regular economy seats , were very off putting. People are sitting on cardboard for hours on end , add some comfort to your seats!"
Negativ: "More humanly comfortable seats , I understand you get what you pay for, but having to be deliberately uncomfortable for 13 hours straight is extremely unfair."

Positiv: "Food."
Negativ: "The economy seat is too cramped!"

Negativ: "Snack wasn’t offered even though it was on the menu"

Positiv: "The crew and food was great. The legroom not so great."

Positiv: "Bigger space for legs room"
Negativ: "The food"

Negativ: "can maybe be a little bit less strict on luggage weight"

Negativ: "Some way to soften the sleeping experience. Memory foam?"

Positiv: "schlafgelegenheit flaches Bett mit Auflage und Privacy in der BusClass"
Negativ: "die EVA App ist unterentwickelt....ich konnte keine Sitze andern...sass ohne Fenster vor der geruchsintensive Küche (7k) obwohl viele Alternativen noch verfügbar waren. Personal ist sehr bemüht, aber man spürt dass die Freundlichkeit aufgesetzt ist und die Kompetenz übertünchen soll. ca 20% qualität m Vergleich zum Flug vom 2.2. von Wien nach Taipeh"

Positiv: "durch den Flug von Wien nach Taipeh war ich verwöhnt. aber die Verpflegung war noch immer sehr gut"
Negativ: "die Lounge am Flughafen ist schlecht beschildert und der Service ist ebenso schlecht wie bei Thai."

Positiv: "Alles hat mir gefallen. Treatment als BusinessClass Passagier spürbar SUPER"

Positiv: "EVA isn't a discount airline. Being the National Airline of Taiwan and a member of the STAR alliance, you will pay a premium price. I was originally being put in a row right behind the bulkhead with no individual monitor and a seat that was extremely cramped because of the tray table. I knew that I would be able to hang for a 13 hour flight and fortunately, the flight attendant was able to move my wife and I."
Negativ: "Only one current movie available. Food was bland and not very appetizing."

Positiv: "It was a good comfortable flight and on time"
Negativ: "I wish we had more food options"

Positiv: "Alll good and arrived early!"

Positiv: "棒棒棒，飛機舒適空間有人性，服務人員友善，長途無感，讓人快速忘記時間，餐飲滿分。"
Negativ: "Awesome and excellent50"

Positiv: "EVA graciously accept a name correction to my ticket where most of my name was correct but the first name wasnt. A big help. Unlike travelling in and out of China. So, i appreciated this help. Flying out at 2 am and arriving Taipei at 5 am was a good time choice too. Service on board was good. Lots of refreshments served. Nice plates used for meals in economy."

Positiv: "I love that the crew maintains the bathrooms well. To me, EVA has the cleanest bathrooms of all the Asian and North American airlines I have flown to Asia. Crew is courteous and pleasant and helpful."
Negativ: "The food seems to have gone downhill. I miss the special crackers with seaweed. The hot meal was like North American airline meals - blecchh. Very disappointing."

Positiv: "Very friendly and attentive flight attendants, they made the 12.5 hour flight very enjoyable. Good selection of in flight movies as well."

Negativ: "Rude people. Yelling to passengers."

Positiv: "Our flight from LA to Tapei was outstanding. We were served 2 full meals and both meals exceeded my expectations in terms of quality. The entertainment options were decent, there were several TV shows with recent episodes available to watch as well as a good sized library of movies including some new releases."
Negativ: "The only thing I would ask for is more than 4 episodes of each TV show. Overall our flight was great."

Negativ: "it always seems odd that they don't start loading the back of the plane first, perhaps i'm wrong but it seems logic thus you would not have a huge line of people standing in the aisle putting away stuff while you are mking yur way to the back"

Positiv: "Food, service was great."

Positiv: "I cannot say how much i enjoyed eva air. The stewardesses were wonderful the people in taipei i dealt with were fantastic."
Negativ: "The woman i had to deal with in seattle at the ticketing desk was an absolute nightmare. Im heartbroken i dont remember her name because i would happily name her. Everyone else was perfect. The fella helping me even said "i am so sorry, she is awful and makes me very nervous. I will probably fly asiana from now on just so i do not have to deal with her."

Negativ: "Small seats no leg room. Asked 2 times for a drink and it never came two times"

Positiv: "Everything- from customer service to comfort"
Negativ: "None"

Positiv: "it is seeved 15 mins earlier than regular in flight meals"
Negativ: "regular meals are salty or spicy no other choice sometimes also i wish there is a way to choose front row seats with no extra fee"

Positiv: "Cabin crew works quickly; nobody plodding around."
Negativ: "Only thing I would have liked was some pepper with my meals."

Positiv: "Service from crew excellent Food on all meals wonderful Seating was excellent"

Positiv: "Nothing to like about."

Positiv: "Overall experience was very good. Check in was long but clerks were very good."
Negativ: "I did not like that they moved my cabin bag without telling me. Attendant realized afterwards and apologized."

Positiv: "the management of EVA is excellent....from reservation to check in...in flight service is also excellent....seats not as comfortable as China Airlines....and the entertainment choices were disappointing....food taste and presentation was excellent....it is a very good airline...."

Positiv: "same comments as the Toronto to Taipei sector...."

Negativ: "Cool"

Negativ: "No screen front out the seat."

Positiv: "Me & my wife were on Premium Economy. This was a connecting flight to Manila from Vancouver Canada. The food served was not visually appealing and very lacking in taste. The food can be improved for this sector. The food was a very far cry from EVA Air flight also on Premium Economy. Before this flight we took we took BR9 from Vancouver Canada. The Ground Agent at the boarding gate wanted us to check-in our carry-on baggage which was well within the measurements specified in the EVA Air website (23x36x56cm). My wife and I had only one carry-on each. The reason given the flight was full. I did not understand this since I could see there were lots of passengers who had carry-on baggage larger than the 23x36x56cm and more than one piece carry-on. Not sure why this female Ground Agent picked on us when there were lots more violations within her sight. Also, she was rude when we refused. Once inside the aircraft with all passengers boarded, there were lots of empty bins for carry-on baggage. The more I was not happy about this Ground Agent picking on our carry-on baggage. The more I did not understand why!"
Negativ: "This is my wife & I flying with EVA Air. My wife and I have travelled with many international and domestic airlines for 38 years now since we started travelling. I’d recommend EVA Air’s Premium Economy. The seats were wider and leg room was excellent. The amenities were great especially the entertainment part. TV Screen in front of the passenger (installed behind the seat in front) was very clear. it was the same as if watching movie on an iPad."

Positiv: "The price the food okay. The leg room seemed more in economy than other airlines."
Negativ: "Not just your airline but a cultural differences how westerners take how they are talked too"

Positiv: "Onboard foods and entertainment are good."
Negativ: "Boarding area in SFO Gate 102 is cramped. Boarding group signs not clearly marked."

Positiv: "Food"
Negativ: "Nothing"

Positiv: "Excellent all around. AFAIK no other airlines offers the 5 course meal Eva does in business. The seats are spacious reverse herringbones. Crew is friendly, and service efficient. Anyone coming from a Western carrier would be impressed."
Negativ: "The entertainment selection is a bit weak. Doesn’t bother me as I bring my own entertainment, but may bother some."

Positiv: "The movie options were good."
Negativ: "The annocments were hard to hear and understand"

Positiv: "I like the staff."
Negativ: "With my 5 year old daughter, the seats were uncomfortable since we could not lift the arm chair up for her to rest on my lap."

Negativ: "I have never sat in such terrible plane seats. First, there are FOUR seats but there are only THREE partitions at the bottom, meaning I had to share leg space and purse space with the stranger next to me. It's awkward enough sitting next to someone I don't know and having to worry about accidentally leaning on him when I fall asleep but having to constantly be in contact with his leg was very uncomfortable. I kind of got over it after awhile but I could tell the kid I was having leg time with was super uncomfortable since he would jerk his leg away every time it touched mine. Sorry to be harsh but I don't know how you're getting 9.0+ scores from the other customers. Yeah your flights are cheap but your seat options suck and the movies weren't good enough to make up for it. D+. You get what you pay for I suppose but your tix weren't that much different from the other more comfortable airlines."

Positiv: "Pros: Multiple vegetarian options (Oriental option was very good) Metal utensils Thick blanket USB outlet for each seat Multiple serves of water throughout the flight Receptionists were nice Multiple amenities in the restrooms"
Negativ: "Cons: Restless flight attendants (got stepped on the foot and no apologies) Flight attendants' English abilities were questionable (when I asked for a drink, they said "wait a moment" without further explanation. I think what they meant to say was "I don't have that on the cart right now, it will be delivered later." This happened multiple times, but one time I didn't even get any response. But then again, all they said was "you need to wait" in Chinese also so maybe they are just not polite in general) They could have had better movie selections Both flights were delayed"

Positiv: "Gutes Preis Leistung für Premium Eco"

Negativ: "Seat needs to be upgraded, too old. The table is too close to the body, cannot be pushed forward. Biz class and economy class share the same check-in counter at Taipei Railway Station (City check-in counter)"

Positiv: "on time with schedule, good food and service, nice staffs."

Positiv: "Overall service was amazing."
Negativ: "Flight attendants were walking too fast in the cabin. Sometimes right in front of my face while I was walking to the lavatory without warning. They just sneak and cut you off without saying excuse me, sorry, or simple letting me know they're passing through. I don't mind but I was afraid that I would crash into them and injure either of us."

Positiv: "The service was fantastic, the food was great, the plane was in great shape, overall a great experience - I'd certainly fly again!"

Positiv: "The crew was super friendly and attentive. Best in flight service I have received in a long time."
Negativ: "The plane doesn't have usb ports to charge the phones, and as there are no screens or anything else, make sure you bring your battery pack."

Positiv: "Guter Service, es hat immer Snacks und Getränke zur Verfügung. Toiletten sauber."
Negativ: "Einige Mitarbeiter waren ziemlich demotiviert."

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Positiv: "Friendly crew, smooth take off and landing and generous on things to eat and drink."
Negativ: "None. Keep up the good work."

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Positiv: "The crew was very nice."
Negativ: "The seats had such little cushion that it made the flight extremely uncomfortable."

Positiv: "Wonderful on board service from the crew"

Positiv: "The crew was good, not amazing and the seats were adequate, not generous. The food was sppealing."
Negativ: "The whole experience was positive."

Positiv: "Coach seats were comfortable but if the person in front of you reclines, your video screen will be inches from your face and it becomes difficult to get out of your seat."
Negativ: "Crew was not particularly friendly....almost downright rude at times"

Positiv: "Sauberkeit.Gut Informiert"
Negativ: "Das Verpflegung"

Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"
Negativ: "der Gang ist ziemlich eng zum laufen"

Negativ: "im hinteren Teil ist der Gang etwas gar eng zum laufen"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Positiv: "Water provided."
Negativ: "My fly connection did not appear in screens, confusing, stressing. Fly left more than one hour after schedule, no explanation, still arrived on time"

Positiv: "Genügend Beinfreiheit, nettes und zuvorkommendes Personal"
Negativ: "Einstieg ins Flugzeug bei schlechtem Wetter war eher unangenehm"

Negativ: "Nothing. The best airline I've flown across the board."

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Negativ: "Grosse Verspätung, alte und unbequeme Sitze"

Negativ: "Der Informationsserivce von Kayak war die reinste Katastrophe. Ich habe keine Buchungsnummer erhalten, wusste nicht zu welchem Terminal."

Positiv: "the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS"
Negativ: "THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE"

Positiv: "Die Besatzung auf diesem Flug war ausserordentlich. Sehr nett und aufmerksam."

Positiv: "Leider ziemlich unfreundlich, ungewöhnlich für Swiss"

Positiv: "Pünktlichkeit"
Negativ: "Das Sandwich ist nicht zum verzehren, kalt und fast keine Inhalt"

Positiv: "Ja"
Negativ: "Zügiger einsteigen."

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "A nice crew n my seat next to me was empty so I can sleep well..."
Negativ: "Maybe give every passenger a bottle of water..."

Positiv: "Food/ staff/access to TV/movies etc!"
Negativ: "Seating/facilities"

Positiv: "Crew was lovely! Friendly and happy. Well organized and responsive."
Negativ: "Overseas flight seats were tight going and coming, and being that long a flight you feel you are sitting on top of your neighbors. Air quality descends on a long full flight, it became claustrophobic by the end. There was only an option for vegetarian-vegan, but I am not vegan. I won't do that again. My daughter's bag didn't make to SFO, even though we were early to check in."

Positiv: "They had many snacks and meals. Staff was very friendly."
Negativ: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."

Positiv: "האוכל והשירות מצוינים והטייסים מצוינים"
Negativ: "מקום ישיבה צפוף מידי"

Positiv: "Keine Vepflegung und Unterhaltung. Ganz normal fūr einen 50 Minuten Flug"

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Negativ: "Essen war gut."

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Positiv: "Professional, friendly service in every respect."
Negativ: "Economy is profoundly uncomfortable -- as with all its competitors."

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Positiv: "The seats would recline too far so that people behind would get their range of motion uncomfortably limited."

Positiv: "Freundliche Bedienung"
Negativ: "fast 4 Stunden verspäteter Abflug, ca. 1.5 Stunden nach Boarding stand der Flueger noch immer am Dock"

Positiv: "11min for airplane docking and going through passport control . I have travelled the world but never seen a more efficient way than at Zurich airport.kudos."

Positiv: "Friendly staff"
Negativ: "Seats were horribly uncomfortable"

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "gut zeit, die service on board sehr nett, flugzeug sehr angenehm, alles perfekt vielen dank"

Positiv: "Moderne Ausstattung. Freundliches Personal"
Negativ: "Tablet mit Essen hält nicht auf der Ablage und muss gehalten werden. Essen ist nicht gut."

Positiv: "Good and fast service"
Negativ: "The size you allow for the hand baggage is insufficient"

Positiv: "pünktlich und professionell und zuverlässig"
Negativ: "Flugzeug Flotte alt und nicht bequem"

Positiv: "Pünktlich, modernes flugzeut, super freundliche cabin crew, das essen war top und das checkin effizient. Fliege oft mit der swiss und bin extrem glÜcklich die airline zu haben."
Negativ: "Es gab absolut nichts auszusetzen da der service und das personal super ist. Der nachtflug war zudem sehr angenehm. Für die mitreisenden passagiere kann die airline nichts :-)"

Positiv: "The seats in exit row were large enough for me to straighten my legs"
Negativ: "Very rude attendants. Also if you sit in the exit row they don’t let you put ANYTHING on your lap or by your feet, even a sweatshirt that you remove for a moment. I have never had this problem on any other airline."

Negativ: "Delayed again"

Negativ: "Bereitstellung von Einreiseformulare Mexiko (Nutung der Flugzeit für das Ausfüllen)"

Positiv: "nicht angetreten"
Negativ: "verfallen lassen - nach Köln war es billiger als nach FRA"

Positiv: "preiswert"
Negativ: "unkkomfortable C Class"

Positiv: "Nichts"
Negativ: "Absolut kein Platz für ein kleines Handgepäck weil andere Leute rücksichtslos ihren ganzen Hausstand dabei haben und die Lufthansa es nicht interessiert, wieviel jeder da so mitbringt. Personal führt lieber Privatgespräche und beobachtet einen, wie man verzweifelt nach Platz such, anstatt zu helfen."

Positiv: "Service super, pünktlich und perfekte Landung/Abflug!"

Positiv: "Ruhiger Flug - in time"
Negativ: "Zu früh :-)"

Negativ: "Boarding was slow but they had increased number of wheelchair clients. Not their fault but was a known so the process could have been started earlier."

Positiv: "Service was good. Flight attendants were friendly"
Negativ: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Positiv: "stewardessen"
Negativ: "das Pathos"

Positiv: "Everything"
Negativ: "The best"

Negativ: "Not much legroom and no tv’s on a 10-hour flight"

Positiv: "everything from the boarding and check-in process to in flight comfort."

Positiv: "Alles prima Sehr guter aufmerksamer Service"

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Negativ: "wasserflaschen und cola bûchsen"

Positiv: "Overall"
Negativ: "Space was limited"

Negativ: "• Die Zwangsbelüftung verteilte einen ungewohnt starken und eiskalten Wind, und diese Einstellung wurde nicht abgemildert! • Die Freundlichkeit der Stewardess. • Der Klapptisch war einseitig abgebrochen, sodass nichts darauf liegen konnte."

Positiv: "We got two drinks, I had an empty seat next to me which made things more comfortable"
Negativ: "Add an entertainment system, better food, there shouldn’t be a long wait to get a drink after your meal and maybe serve water with the meal. There wasn’t too many shops in the airport"

Positiv: "Nice touches like pillow and blanket, lots of movies and hot meals."
Negativ: "My seat was very uncomfortable for such a long flight! It didn't recline and was cramped. Also I have terrible nut allergy and when I tried to communicate that to the flight staff the kept telling me to tell someone else."

Negativ: "Be on time"

Positiv: "I liked that we got served a lot of snacks and food :)"
Negativ: "Nothing honestly! Smooth flight :)"

Positiv: "crew"
Negativ: "food screens"

Positiv: "Personal an Bord war trotz Verspätung aufmerksam- der Pilot liess sich sogar zu ein paar spassigen Bemerkungen hinreissen."
Negativ: "Der Flug ging 1 Stunde verspätet, weil die Maschine schon verspätet aus München kam. Am Gate gab es zunächst überhaupt keine Info/keine Ansage. Über die Verzögerung wurden die Gäste erst durch eine SMS informiert. Es dauerte dann ca. 30 Minuten bis die Dame am Gate sich eine erste kurze Ansage abgerungen hat. Das Boarding dauert schließlich auch unendlich lange/ Maschine war komplett ausgebucht. Besser wäre gewesen, von hinten nach vorne die Maschine zu füllen, nicht kreuz und quer durcheinander, bis jeder dann sein Gepäck verstaut hat - das kostete zusätzlich Zeit."

Positiv: "Selten einen guten und reibungslosen Flug gehabt wie eben mit Lufthansa. (Sonst meist BA, Easyjet oder Eurowings) Gab ein leckeres Pausenbrot (Salami oder Käse) und Getränke. Heutzutage nicht mehr selbstverständlich. Flug war pünktlich, trotz 25 min Taxi in LHR. Bequeme Sitze und sauber! Verständliche Durchsagen in angemessener Lautstärke (DE und engl), bin überrascht. Angenehme Kabinentemperatur (auch nicht selbstverständlich)"
Negativ: "Leider startet Lufthansa vom Terminal 2. Liegt ungünstig, wenn man mit Auto oder Bus an-/Abreist, weil erst der ganze Flughafen umfahren werden muss. 8kg Handgepäcksregelung ist echt nicht zeitgemäß und eine schickane. Mit Laptop, Tablet, Rasierer, Ladekabel und 1x Wechselkleidung knackt man das ganz schnell. Lufthansa Group ist bei manchen Flügen penibler als Ryanair! Es müssen ja keine 23kg sein, aber selbst KLM bietet 12kg."

Positiv: "Crew war sehr aufmerksam"

Positiv: "Crew tried its best to fulfill the needs of the passengers. Flight was overbooked."
Negativ: "No space at all for all the luggage."

Negativ: "Flieger startete zu spät und kam mit noch mehr Verspätung in Frankfurt an. dort wurde keine Treppe ans Flugzeug geschoben. Dann mussten alle in den Bus steigen. Viele versäumte Anschlussflüge, Menscheb sehr unglücklich. System Versagen von Lufthansa und Fraport zusammen"

Positiv: "Smooth boarding."
Negativ: "The cramped seats, not a lot legroom and people complained once you reclined."

Positiv: "Nachdem der Personalveranwortliche an Bord die Überforderung der einen Flugbegleitung festgestellt hat, ist er sofort mit eingesprungen und es wurde alles besser, schneller, freundlicher und entspannter erledigt."
Negativ: "Im Gegensatz zu meinen bisherigen Flügen mit der Lufthansa in der Business Class war diesmal eine Flugbegleitung für 12 Passagiere alleine zuständig, was bei zwei Kleinkindern und einem "anspruchsvollen" Passagier bereits zu einer ansatzweisen Überforderung geführt hat (Essen und Getränke wurden äußerst zeitverzögert gebracht, Schwimmweste und Anschnallgurt für Kleinkind wurde in zwei Gängen gebracht und der Gurt erst kurz vor der Startbahn der Mutter übergeben. Eine Whiskey Sorte war nur für ein Glas vorhanden und war bei einem rund neunstündigen Flug binnen 15 Minuten vergeben. Äußerst ärgerlich, wenn die gebotenen Alternativen keine sind."

Positiv: "Toller Service, gute Käseschnitte mit Warsteiner. Was will man mehr?"

Positiv: "After the first flight on the incredible new plane, this was a disappointment. Plane seemed old and dilapidated."
Negativ: "See above"

Positiv: "Es erübrigt sich jeder Kommentar"

Positiv: "Service from Milan to Toronto was good"
Negativ: "Service from Toronto to RdU not so good"

Positiv: "Easy and efficient boarding. Flight attendants were very good. On time arrival."

Positiv: "Ended up flying with air canada after they switched us"
Negativ: "Lufthansa switched us three times , and then when we got to the airport in toronto it was air Canada. They found our grandparents tickets but not ours. Ridicule our flight was supposed to be only 1h layover, inatead it’s 6 and we are going to miss all our next travel accommodations."

Positiv: "Sehr pünktlich, sauber, freundliches Personal."

Positiv: "Pünktlich, sauber, gutes Essen und Entertainment-Programm, und das Personal freundlich wie immer."

Positiv: "Air Canada is a great airline too"

Positiv: "Flugpersonal war nett"

Positiv: "Flug war über pünktlich, wenn auch die fehlende Parkposition in Frankfurt den Zeitgewinn wieder wett gemacht hat. Einstieg war problemlos. Crew sehr motiviert und mit Freude bei der Sache."
Negativ: "Das Ei beim Frühstück gewohnt geschmacklos. Ansonsten war das Essen okay."

Positiv: "Crew was wonderful. One of the smoothest flights I’ve taken in a long time"
Negativ: "Boarding was chaotic and basically a free for all rather than by rows( back of the plane first)"

Positiv: "Alles war zu meiner Zufriedenheit"

Negativ: "schlechtes catering in business class. service ist absolut unpersönlich. hier stimmt preis Leistung überhaupt nicht"

Positiv: "Nett"
Negativ: "Essen war teilweise nicht gut"

Positiv: "Verspätet und dann trotzdem noch den ganzen hons Circle zuerst Kram durchziehen geht nicht"

Positiv: "Noch immer eines meine Lieblings-Airlines. Durch und durch professionell"
Negativ: "Onion rings als Verpflegung..na gut. Bei 55min Flugzeit ok. Kein ausschlusskriterium"

Negativ: "Stuck in Frankfurt due to weather which I understand but no one helped us navigate the customer service lines and it was utter chaos!!! I stood in line for four!!!! Hours and did not get checked on once then i found out I did that for no reason and i had to wait In another line for almost two hours!!! Then then next day my flight was delayed for four!!! Hours due to engine issues and they had to get a new plane so the rerouted two flights had To be canceled And I was stuck overnight again in Dallas. No one met me at the gate or had anything to say to me. Not really one ounce of customer service . I could tell it was Hard with the airport closing due to weather but this is an international flight and someone could have done something to help me just navigate the process over the three day period. One woman who I finally talked to in Frankfurt spent an hour with me when i was utterly exhausted and there were No more flights or hotels left She was To be commended. The rest was chaos and exhausting and I still have another flight tomorrow."

Positiv: "Sehr gutes Preis-Leistungs-Verhältnis, sehr freundliches Personal, pünktliche Flugzeiten"

Positiv: "Der mit Abstand beste Pilot mit dem ich je geflogen bin. Crew auch sehr nett."

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."
Negativ: "keine Auffälligkeit..."

Positiv: "Pünktlich!"

Positiv: "Pünktlich!"

Positiv: "Schöner kleiner Flieger"

Positiv: "Austrian... einfach sehr pünktlich!"

Negativ: "Thank you"

Positiv: "Service was very good"

Negativ: "Seat spacing"

Negativ: "Leider nicht pünktlich"

Positiv: "Tolle Crew"
Negativ: "Abgeranztes Propellerflugzeug"

Positiv: "Service"
Negativ: "Sitzabstand und die Klimaanlage an den Füßen nicht so kalt stellen."

Positiv: "Freundlichkeit der Crew."
Negativ: "Die Turbulenzen. Leider nicht beeinflussbar."

Positiv: "Entertainment"
Negativ: "Small space in middle seat"

Negativ: "Verspätung war unschön."

Negativ: "Pünktlichkeit"

Positiv: "Rude inconsiderate staff. Terrible plane"
Negativ: "Everything"

Positiv: "Alles bestens gewesen. War wirklich positiv überrascht."
Negativ: "Fällt mir nichts ein"

Positiv: "Space, happy vibes, clean"
Negativ: "Nothing it was super"

Negativ: "Personal am Gate überfordert und extrem langsam. Alles verspätet: Informationen, Boarding, Abflug, Ankunft, Aussteigen - wie bei Austrian "normal". Daher fliege ich mit Austrian nur dann, wenn es nicht anders geht."

Negativ: "Pünktlich abfliegen, schnelle Gepäckabwicklung, wenigstens noch eine salzige Alternative zu süß"

Positiv: "None of them above I'm not happy at all"

Negativ: "Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von Eurowings"

Negativ: "Keine Info über Verspätung Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von TAP"

Positiv: "Pünktlichkeit, Freundlichkeit des Personals am Check-In und an Board."

Positiv: "nicht viel"
Negativ: "laut , eng , klein , unpünktlich"

Positiv: "Nettes Bodenpersonal"
Negativ: "70 Minuten Verspätung auf einem 40 Minuten Flug Nicht mal die Auswahl zwischen süß und salzigem Snack"

Positiv: "Everything from boarding, service on board, disembarking--- easy and efficient--polite and friendly"
Negativ: "Nothing"

Negativ: "Hand luggage not allowed onboard due to being just a bit oversized -- just its wheels only. Never had this problem with the same luggage with other airlines, only with Austrian."

Positiv: "Getränkeauswahl"
Negativ: "Eine alte AB Maschine mit geringem Sitzabstand. Unkomfortabel. Snacks sollten häufiger gewechselt werden. Verspätung."

Positiv: "Um diese Zeit wird das Programm abgespult, da erlebt man selten highlights. Allerdings war die abgespulte Leistung i.O."
Negativ: "Leider war das Flugzeug sehr voll, somit war es unangenehm eng."

Positiv: "Das Flugzeug war sehr angenehm, vermutlich noch relativ neu. Das Entertainment-System fiel dadurch positiv auf, dass es funktionierte, viele praktische Auswahlmöglichkeiten. Vglw. gutes Essen, welches den Europäern auch freundlich serviert wurde."
Negativ: "Offenbar war ein Teil des Personals nicht ganz frei von Vorurteilen ggü. Asiaten. Die unterschiedliche Behandlung fiel bei einigen Gelegenheiten auf. Leider war das ansonsten angenehme Flugzeug sehr eng und voll besetzt."

Negativ: "Alte Maschine. Ein Stück abgepackter Kuchen"

Positiv: "Excellent on all measures. I will definitely try to fly Austrian Air again!"

Negativ: "It was pretty cold on the plane, Entertainment , was not current on the movies selection."

Negativ: "Maschine ist 40 Minuten zu spät nach Berlin gekommen, in Summe 100 Minuten Verspätung, das Bodenpersonal war dann zu wenig um mit der Verspätung halbwegs umgehen zu können."

Positiv: "Dass es nur eine Stunde Verspätung war"
Negativ: "Dass Swiss gebucht wurde und Austria ihn durchführte, dass die Anschlussverbindungen nicht geklappt hat"

Negativ: "das essen und Service in der Business class lässt mittlerweile immer mehr zu wünschen übrig. statt Verbesserungen wird hier anscheinend auch schon immer mehr der sparstift angesetzt."

Positiv: "From start to finish there were no hiccups. It was a pleasant journey."

Negativ: "Beinfreiheit in der ersten reihe bescheiden. kein welcome drink. zuerst wird nach dem essen gefragt, serviert und dann kommt erst das Getränk. einmal wird nachgeschenkt, der rest nur nach Aufforderung. weder Erfrischungstücher werden gereicht, noch sonstige Aufmerksamkeiten. leider auch noch etwas über eine stunde Verspätung. alles in allem: bei einem 3, stunden flug in business class erwarte ich mir etwas mehr."

Negativ: "No place to put my feet. No foot room"

Positiv: "Der Flug ist pünktlich gestartet. Die Maschine machte einen ausgesprochen sauberen Eindruck. Das Flugpersonal war sehr freundlich."

Positiv: "Mehr oder weniger pünktlicher Abflug und Ankunft, der Flug kurzweilig und aufmerksames Mitarbeiter."
Negativ: "Etwas mühsames Boarding, aber auch das war kein wirkliches Problem"

Negativ: "Checked baggage very expensive."

Positiv: "Schnelles Boarding, freundliches Personal."
Negativ: "Sitze äußerst unbequem und eng für etwas größere Leute (190 cm)"

Negativ: "Long delay."

Negativ: "Es Gab salzige und süsse Snacks und ein getränk"

Negativ: "Delay"

Positiv: "Flugpersonal hat gestreikt. Waruma auf Lasten des Kunden?? Werde zukünftig Austrian Airlinse weiden, weil sie kein zuverläßiger Partner sind"
Negativ: "Kein Essen"

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "no complaints"

Negativ: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Negativ: "The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now"

Positiv: "Great customer service!"
Negativ: "NA"

Positiv: "Yes, it was comfortable and they r nice."
Negativ: "Ummmm delayed both flights were delayed, it was annoying"

Positiv: "Efficient check in and polite crew."

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Positiv: "The flight was smooth, and the crew very friendly."
Negativ: "The comfort onboard (A320) is not good: not reclining chairs, no entertainment, and horrible snack."

Positiv: "Everything was on time"
Negativ: "Lots of hidden fees, horrible customer service, no flight entertainment available, seats were uncomfortable. Definitely would not recommend"

Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Not much"
Negativ: "A modern airplane properly equipped with padded seats and provisioned with quality food. Charging outlets!!"

Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"

Negativ: "Food timing, displays for video tiny and no selection possivble."

Negativ: "Timing of food"

Negativ: "Long wait on crowded hot bus to the plane."

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "First time flying with TAP PORTUGAL and it was a great experience"

Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Negativ: "the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers."

Negativ: "Passenger was refused at check in because, according to the counter clerk, the ticket was not purchased in the country of residency but online in US. As a result, i lost the money, the passenger did not fly, and no refund was issued. this is the first time i ever heard of such BS. Not happy."

Positiv: "I loved how the entertainment was complimentary and there was a wide selection of movies, TV shows and music. I’m used to having one or maybe two movies to choose from but TAP has an entire movie library on the back of each seat. I watched 3 new releases on my 7.5 hour flight. The food was also tasty and I technically had two meals. Great job, TAP!"
Negativ: "The only thing that could be improved is the boarding process in the Lisbon airport. The boarding time for the flight was one hour before takeoff and the gate area was too small to hold the total number of people taking the flight. We also didn’t board until 30 min before the flight so passengers were waiting in one big crowd because it was impossible to find a seat or to even form clear lines for boarding."

Negativ: "late flight lost my connection"

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"

Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."

Positiv: "The staff were somewhat helpful, and fairly friendly"
Negativ: "The seats for a 5-hour flight couldn’t recline. The plane was freezing, there was no entertainment on the flight, and the seating wasn’t evenly distributed. There were many economy rows with only one person, then rows right next to that full with three people. The food wasn’t good either."

Positiv: "Big plane. Breakfast snack was a nice surprise, didn’t expect that on an intra-European flight"
Negativ: "Boarding started a bit late, didn’t like the bussing on the airport. Entertainment minimal (then again, it was an intra-European flight ...)"

Positiv: "New and clean planes"
Negativ: "Seats in the back with little legspace."

Negativ: "Very salty food. Flight was delayed so I almost missed my connecting flight."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."
Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"
Negativ: "flug 24 min verspätet :-("

Positiv: "Nice staff"
Negativ: "Nothing to eat, not even paying."

Positiv: "overall good service; seats are full recline leaning type, which isn't the most comfortable solution, but ok."
Negativ: "TAP connecting flight was three hours late"

Positiv: "Free food and drinks. Pillow and blanket and ear buds all ready on each seat! More spacious seating."
Negativ: "No indication booking was discounted flight on kayak website! Charges for baggage very , very high!. Very bad border crossing as we waited in line for a simple passport stamp for 3 hours!!!!!!"

Positiv: "Good food serving times."
Negativ: "The hospitality of the airline crew is very poor as they are extremely rude to their customers. The planes I flew on were very out of date and not comfortable for international travel. I have flown on many airlines, but these planes were by far the worst. Cheap price, for a reason. The seats didn’t recline, the food was terrible, no options were given for food, and the movies were pre-picked. No one had a choice in what they watched. Very outdated. I had 2.5 hours to board my connecting flight and they caused me to miss it. As I waited in the customs line entering Lisbon, I asked a TAP representative if I’d have to get out of the line up and go right through as my flight left at 2:10 pm. They said you will make it, stay in line. I get near the front of the line 2 hours later... hundreds of people were in this line and they only had 2/10 customs agents available!!! I ask another representative how far my gate is since my flight leaves in 30 min and she told me “no you missed it. but don’t worry others will be missing it too”. So no I did not miss it, you caused me to miss it cause I already asked if I would and you people told me no. I run to the gate, which has now changed to the other end of the airport, so I run to that gate and it is 10 min before the flight is to take off. I ask the desk agent at the gate and he tells me the flight has already left. Others had missed it too due to the insane customs line up. So the plane left 20 mins earlier than scheduled with only half it’s passengers..... unbelievable!!! When I went to the service desk they did not show any sympathy or apologetic behaviours whatsoever."

Positiv: "Der Flug war pünktlich, das Personal freundlich und sogar für Verpflegung war im Preis inbegriffen gesorgt"

Positiv: "Freundliche und aufmerksame Crew schaffte Wohlfühlatmosphäre. Der gereichte Snack und Getränke waren inklusive und schmackhaft"
Negativ: "Flug mit neuem Airbus A320. Gute Sitze und ausreichen Beinfreiheit. Superweiche Landung in FRA!"

Positiv: "Da dies mein Anschlussflug war würde ich direkt auf den richtigen Weg zum richtigen Gate verwiesen und hatte daher auch keine Probleme beim Boarding. Im Flugzeug gab es bei 10h Flugzeit (nachts) zwei große Mahlzeiten die tatsächlich sehr lecker waren. Es gab eine riesige Auswahl an bekannten Filmen und Serien was mich sehr begeistert hat. Decken/Kissen/Kopfhörer ebenfalls sehr angenehm"

Positiv: "Der Flug hatte 30 min Verspätung, da aber alles glatt geregelt wurde und ich dann direkt zum Anschlussflug konnte, hatte ich keinerlei Probleme. Verpflegung war großartig, man hat sich auch leicht zurecht gefunden."

Positiv: "direct flight to Porto on this airline."
Negativ: "too small seating and leg room. meal options could be better."

Negativ: "The fact that the airline only gave us a 18Euro voucher good enough for one meal. A thievery."

Positiv: "One of the best services on a shorthaul flight in business class! What impressed me the most: the flight attendants were incredibly attentive and so kind - took time to chat with us etc. Besides that excellent service. I didn’t even miss personal screens, and that says a lot!"

Positiv: "Food"
Negativ: "Uncomfortable seats, too stiff."

Positiv: "Food was ok"
Negativ: "The customer service I received was horrible horrible horrible especially from the check in counter the were very rude . After booking my flight on kayak I called TAP customer service just to make sure that everything was fine .I asked them about luggage they said I had 2 free and a carry on when I got to the airport said I had to pay for the 2 i said no told them that i called TAP they didn't wanna hear it i asked for the manager she I am the manager and you bought a discounted ticket and there's no luggage with this ticket only acarry on in a mean way if you want the you have to pay $90 for each I tried to call TAP can't get through them when they finally got through them the guy confirmed that I ve called it on the records but it said now it's too late to do anything I am already at the airport that I have to pay and contact them later. I wasted good hour and a half on this and I had to pay $180. After all that at the boarding gate they announced that they will call by zone .they called especial need called frequent flyers zone A never called zone B all they said last minute was this is the final call for flight #.... and I was right in front of them and guess who were the people making the announcement yep the same people at the check in counter"

Positiv: "zero."
Negativ: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"

Positiv: "First class accommodation was great! We had about a 3-hour flight and would have appreciated a blanket, pillow and a headset."
Negativ: "I didn't like that first class was checked in first at the counter. But everyone rode on the same bus and disembarked at the same time so first class didn't really board the plane first. Some of the TAP counter employees were very unhelpful & actually dismissive. We had gate 19 and there was no sign of activity when it was time to board. When asked some counter employees, they couldn't care less. You should post something at the gate assigned about a gate change or delay. A lot of passengers were confused and uninformed."

Positiv: "Der Flug war ruhig und das Bordpersonal war sehr freundlich und hilfsbereit."
Negativ: "Der Check In am Flughafen Hamburg war etwas gewöhnungsbedürftig, erst 2 Std. Vor Abflug. Finde ich zu knapp. Leider hatten wir dann auch noch Verspätung, dies hatte aber keine negativ Folgen für uns."