Finde günstige Flüge von Oakland nach Österreich

Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"

Positiv: "Waiting time was excellent. Boarding time incredible. People treated us in very good way. Good experience"
Negativ: "Honestly, this trip worked very fine. I do not have additional recommendations."

Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Negativ: "Nothing"

Positiv: "Crew was terrific. Great service. New aircraft are comfortable too."
Negativ: "Food. Meals are of poor quality. Bland in taste and rubbery texture."

Negativ: "All good"

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "The entertainment was good."
Negativ: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."

Positiv: "Crew was professional"
Negativ: "Plane is dirty Food is disgusting Bags treated so badd"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Negativ: "The new Q suites in business are GREAT!"

Positiv: "Crew was good and helpful. Food was good. Seats were comfortable."
Negativ: "They could have given me an other flight so that I could attend the wedding I was going for. I gotta flight after 12 hours and 10 hours lay-off in Doha. Even if I didn’t get that long layover, I could have been able to attend the wedding."

Positiv: "Everything"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "The crew was very friendly throughout the 7-hour flight."

Positiv: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Negativ: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."

Negativ: "3,5h verspätet"

Positiv: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Negativ: "Nothing"

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "The food and flight staff were good"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "The on flight entertainment is great. It’s very accommodating especially for long flights."
Negativ: "Onboarding was ridiculous. They merged two gates together with no instructions to the large crowd of people boarding the plane. We were scheduled to start boarding at a certain time and we didn’t actually board until 45 minutes later. When we asked the attendants when we would begin boarding and did they have any instructions they were extremely rude, laughing with one another and taking selfies. When we we asked for the third time they brushed us off with a time frame. It was extremely disappointing."

Positiv: "The food and the crew were excellent. Highly recommend the chicken massals"
Negativ: "The seats in economy class were a little too close for comfort"

Negativ: "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."

Positiv: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Negativ: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Everything very smooth. Staff delightful and always helpful!"

Negativ: "Flight delay by 4 hours!!"

Positiv: "The in flight service was good"
Negativ: "The time it took to get the baggage. It took over 2 hours"

Positiv: "The Crew The food"
Negativ: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "Everything except food"
Negativ: "Food"

Positiv: "The foods on the plane and the time as they said it happened I mean no delay."
Negativ: "The most thing the foods were hot and fresh."

Positiv: "Flight was on time. Excellent price. When comparing the flight from Manila to Doha and Doha to Philadelphia. The flight to Philadelphia was excellent,superior due to the crew and aircraft."
Negativ: "Waiting area at the Manila gate was over crowed, needed to sit on the floor. The entertainment system on the 777 was hard to operate, slow to respond."

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "I had high hopes flying Qatar Airways for the first time but I suppose they are bound to have the same uncomfortable planes as everyone else now."
Negativ: "I was annoyed that I could not put my carry on items in the bin above my seat. I was in front of the bulkhead so there was no other place to store my items except the overhead bin and the flight attendant took the space in my bin for some baby items she thought she might need for another passenger. I had to store my personal items away from my seat."

Negativ: "my flight from Boston to Doha was deleyed and Qatar Airways have no arrangements for the passengers at the airport, I spent more then 15 hours in the transit on those chairs, there was no help provided by the airline"

Negativ: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Positiv: "the trip coming and going from Kuwait was very pleasant"

Positiv: "The crew was amazing. One of the flight attendants Keddie deserves praise for bringing me snacks even after the main serving was over when I was sleeping."
Negativ: "Boarding at JAC was done by walking to plane. Signage for the correct plane was absent, and some passengers were erroneously trying to board the wrong aircraft."

Positiv: "Competent crew"
Negativ: "Too many people, especially children running up and down aisles during flight. Not adhering to COVID guidance. None of the crew addressed this ☹️"

Positiv: "The crew really was amazing. Friendly. Communicative."

Negativ: "Seat could have been more comfortable"

Negativ: "We read in the Delta onboard magazine about Delta’s commitment to women. Yet Delta coverups a rape by one male employee against a recent immigrant in a Delta vehicle. What say you?"

Negativ: "Old plane with no video screens or room. Boo!"

Negativ: "Hopefully upgrade on monitors (touch screen was not working),"

Positiv: "Crew attentive and helpful"
Negativ: "N/a"

Negativ: "I upgraded to Premium+ and it did not feel like an upgrade from a comfortability standpoint."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "Entertainment"
Negativ: "Food"

Positiv: "Service by crew. I was flying economy but it was par to business class."

Positiv: "The entertainment"
Negativ: "Space between"

Negativ: "Everything was excellent."

Positiv: "The seat get’s bit hard after 14 hours."
Negativ: "The food was ok but not great"

Negativ: "Duration"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Overall, the flight was great but the crew was so nice. We would love for the chairs to be more comfortable to support sleep on these long flights."

Positiv: "Got me there Safely"
Negativ: "Couldn’t understand announcements... at all! By flight attendant or pilot"

Positiv: "My flight from STX was delayed some 30 minutes. That made a dent in the 57 minutes I had to catch my Delta flight. Naturally we landed at gate A2 and Delta was boarding at Terminal 2 gate B9. Me with my knee replacement can’t run and my wheelchair was not in sight. Thank goodness I had a carryon with wheels. I was out of breath when I got to Delta and the last passengers were boarding. I started panicking and interrupted the ground steward who asked me to wait with a smile. I waited . So when I told them I was standby they waved me on after showing my passport. I couldn’t find my boarding pass. I was pleasantly surprised to get a seat in first class. I was so thankful. My first time. Good things come to those who wait! Thank you Delta."

Positiv: "The smooth flight, the informational touches the pilot and gate attendants gave to the people"
Negativ: "Late flight attendants"

Positiv: "Another safe flight. Crew was very attentive."

Positiv: "Not like"
Negativ: "I have Sky Team Elite Plus Platinum but not fare anything!"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Food and service was nice"
Negativ: "Very long route to my final destination"

Negativ: "Not much to read"

Positiv: "Not much."
Negativ: "The hand-me-down Southwest boarding group gates. The automated ticket readers. The whole de-personalization."

Positiv: "Crew was wonderful, fine flight, very prompt"
Negativ: "Was unable to board an earlier flight without paying $75. If there are seats it shouldn't be so difficult to be moved."

Positiv: "Ditto!"
Negativ: "Horribly uncomfortable on plane! Need more room!"

Positiv: "Easy flight from check-in to boarding to deplaning."
Negativ: "Nothing really! No entertainment and nothing but almonds eaten."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Customer service was great"

Positiv: "The staff. They were very helpful and polite!"
Negativ: "We didn’t leave on time"

Negativ: "They change schedule day before we flight, the change schedule 2 time while were flighting"

Positiv: "Could be among the best landings ever. I felt nothing as we touched down in Salt Lake!!!"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Flights were on time and friendly attendants!"

Positiv: "On-time"
Negativ: "No entertainment, no power outlets, no food, crappy overhead bins"

Negativ: "VERY bumpy ride- scary"

Positiv: "We purchased economy tickets in Delta. With these tickets you don't know where you are sitting until you get to the airport. Well, we lucked out and got the Plus seats! We got free alcoholic drinks, and big plush seats! We left right on time and got there early! Overall a great experience!"
Negativ: "Nothing."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Polite and efficient"
Negativ: "Nothing"

Negativ: "Very dated plane. First class seat was worn, crooked, and uncomfortable. No entertainment offered. Almonds or biscuit cookies were the only food options."

Positiv: "The flight left on time and landed earlier than anticipated"
Negativ: "The seats were narrow and very upright"

Positiv: "Salimos a tiempo . El business es muy confortable"
Negativ: "La comida horrible . No se limpian los baños"

Positiv: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Negativ: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Positiv: "The crew from Kili to DarEsSalam was tired. A fresh crew worked from DarEsSalam to AMS and they were great."
Negativ: "The boarding process was chaotic. The passengers in the first boarding group had to fight through the crowd because there were no boarding lanes."

Positiv: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Negativ: "Nothing,just the seats. Cleanliness was perfect"

Negativ: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Positiv: "Klm's consistantly high standards in everything they do."
Negativ: "Nothing"

Negativ: "When its rain we shouldn’t walk to the air plain"

Positiv: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Negativ: "Move the drapes a few more inches back."

Negativ: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Negativ: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Crew were great"
Negativ: "Refreshments"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Negativ: "The plane was very hot"

Positiv: "Crew was great and professional."
Negativ: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Negativ: "Not having to walk outside in Edinbur4gh to board the flight."

Positiv: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Negativ: "The earphones could have worked!"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "Good food, friendly service"
Negativ: "More trash pickup; only one round of beverage service"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Flight duration"
Negativ: "Very stingy with the drinks Cramped seats"

Negativ: "My suitcase didn't come with the airline."

Negativ: "wasn't able to take the flight since I missed it"

Positiv: "Landing"
Negativ: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Negativ: "Still waiting to board after missing this connection had to be booked on another airline"

Positiv: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Negativ: "Boarding was chaotic and congested with not much information or order."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "The seats seemed to have more space on this plane which was nice."
Negativ: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Negativ: "KLM lost my luggage during the layover. My luggage didn't arrive even after the next flight to Prague. Customer service wouldn't give me any idea what flight my luggage would arrive on, nor would they tell me what time my luggage might be delivered to me."

Positiv: "The leg room, was surprisingly roomy"
Negativ: "The food and that there was no entertainment."

Positiv: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Negativ: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Positiv: "Fabulous trip with friendly, helpful staff"
Negativ: "Nothing"

Positiv: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Negativ: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Positiv: "Excellent very good"
Negativ: "Everting so good ex"

Positiv: "Friendly staff, good service and on time departure/arrival."

Positiv: "Crew are the best!"

Negativ: "J’ai eu à payer un bagage supplémentaire sur internet à 160 euros. Mon compte a été débité et à l’aéroport de Dakar les agents au comptoir me disent qu’ils ne retrouvaient pas le payement du troisième bagage. J’ai été obligé de repayer le bagage comptant à 190€"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "The crew was OK, but nothing special."
Negativ: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "The crew was great"
Negativ: "1-2 +cms leg space"

Positiv: "Freundlichkeit des Personals"

Positiv: "Cops is always a good reason to flight"
Negativ: "They always change the gates, also too many disorders in the gate previous the boarding process, the process it is not clean. They took hand baggage aleatory to send to down and do not ask if we have fragile stuffs there."

Positiv: "The crew"
Negativ: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Positiv: "Good selection of movies."
Negativ: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Positiv: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Negativ: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "Polite and friendly service"
Negativ: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."

Positiv: "Entertainment system"
Negativ: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Negativ: "Seat angle adjustment was not the most comfortable for sleeping."

Negativ: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Positiv: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Negativ: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Positiv: "The whole crew is so kind"
Negativ: "Delta made my whole first flying experience the best."

Positiv: "Great food and friendly crew."
Negativ: "Seatback system was old and not very functional."

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Negativ: "No entertainment facilities"

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "The cue lines per zone are the most brilliant idea!"
Negativ: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."

Positiv: "The crew was friendly!"
Negativ: "Once again no vegetarian options."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Positiv: "Crew was very nice and the food was excellent."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "Crew was nice movie selection was good."
Negativ: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Negativ: "Verspätung"

Negativ: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"

Positiv: "Just a routine flight but done with perfect execution."
Negativ: "Nothing."

Positiv: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Negativ: "Check in process was easy. The flight attendants are all very helpful and kind."

Positiv: "Not much but the staff"
Negativ: "No room, boarding was slow, zero bag or legroom"

Negativ: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "Because of change in plane..bad choice of seat for long legs of husband...then late in Atlanta and very late into DC"

Positiv: "The food was okay and the staff were friendly."
Negativ: "My seat and several others around me were broken so that they would fall all the way back if we leaned back at all. The entertainment system kept crashing and forgetting what shows everyone on board we’re watching. There were no air vents to control. The games crashed constantly. The usb hubs didn’t work."

Negativ: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Positiv: "That flight have been short"
Negativ: "Fly attendants have been in hurry when they served snack"

Positiv: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Negativ: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Positiv: "Faster"
Negativ: "Waited a while before take off."

Negativ: "Couldn't make the connection....Overall....an aweful experience!"

Negativ: "Flight was delayed 3 times and when I was finally put on a flight that was leaving, they failed to check the connection in Paris (Left me 10 minutes to get from the aircraft to the other plane!) I was moved to SAA in the end after a truly traumatic time in Johannesburg. This is not the first time I have suffered at the hands of Air France sadly. Needless to say, I wont be booking with Air France again."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "freundliche crew"

Positiv: "pünktlich"
Negativ: "Etwas teuer"

Positiv: "War alles okay"
Negativ: "Für kurze Strecken okay."

Negativ: "Other airlines have complimentary snacks so I was surprised that we had to pay for those."

Positiv: "Die Crew war nett."
Negativ: "Vielleicht etwas mehr Platz."

Positiv: "Our crew on the trip from DC to London was excellent- friendly and efficient. We really enjoyed the whole experience."
Negativ: "The short trip from London to Vienna felt overcrowded with people lugging heavy suitcases on board. Also the fact that you have to purchase even water was a surprise because we were not aware of such a severe policy by BA. Plus our American credit cards were not accepted by the on board cc machine so we spent 2 hour flight without any refreshments"

Positiv: "Boarding ging zügig"
Negativ: "Keine Getränke und Snacks, unfreundliche Crew, Passagiere werden wie Luft behandelt."

Negativ: "Super, alles pünktlich!"

Negativ: "Entertaining on board"

Negativ: "Rerouted thru LA and I have filled in all the challenges faced in previous review."

Positiv: "pünktlich"
Negativ: "Service"

Positiv: "Good service"
Negativ: "Old plane, no power chargers, cold during the flight"

Positiv: "Nette Crew von Air Belgium"
Negativ: "Etwas abgeranztes Flugzeug, der Service dauerte zu lange (Abräumen etc. )"

Positiv: "Guter Service und kompetente Crew"
Negativ: "Probleme beim Boarding mit meinem Online Ticket. Die Dame am Schalter war sehr gestresst und hat mir daraufhin einfach einen anderen Sitz zugeteilt. Sehr verwirrend!"

Positiv: "Das wir endlich losfliegen konnten."
Negativ: "Verspätung die nicht mal gemeldet wurde, sondrn ich es nur per zufall gesehn habe!"

Negativ: "Der zugewiesene Platz in der vorletzten Reihe war sehr eng (geringer Abstand)"

Negativ: "I expected more from business class. I wanted more comfortable seats and better food. The food was blah."

Positiv: "This was a charter by BA. Airbus A320 with amazing legroom. Was slightly annoyed by them not having coffee ( to wake me up for the drive home) but I suppose I get why they weren’t serving hot beverages."
Negativ: "The beverages thing above."

Positiv: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz Pünktlich."
Negativ: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz - noch nicht einmal ein Glas Wasser gibt es mehr umsonst!"

Positiv: "Boarding, geregelte Einstiegsgruppen"
Negativ: "Nicht mal Wasser umsonst an Board"

Negativ: "Das Umsteigem"

Positiv: "Alles"

Negativ: "Meine Tochter (sie ist 16 Jahre alt) war die einzigste die auf standby gemacht worden ist. Obwohl sie minderjährig ist. Das ist eine Sauerei und das Personal haben NULL Empathie oder Sympathie gehabt."

Positiv: "Gesamter Ablauf ohne Probleme. Sehr reibungslose und eingespielte Abläufe am Frankfurter Airport."
Negativ: "Pilot sehr wortkarg, Landung etwas holprig."

Negativ: "Verspätung mit Panik wegen der Anschlussflüge. Unangekündigter Wechsel des gates, d.h. doppelter Security-check mit doppelter Anstehzeit. Service gleich Null. Mal so ein gratis Wasser oder Kaffee kann doch nciht soooo teuer sein."

Positiv: "Perfekt always in time"

Positiv: "Boarding was fast and efficient. Everyone went the same time. Had to come in via a small queue and then wait for the gate to open."
Negativ: "No food or drinks given at all for free. You had to buy even a soft drink. Not a good experience at all. I waited and bought fast food at the airport after the flight."

Positiv: "Das Flugzeug hatte in Hamburg 2Stunden Verspätung. Wetter: London ruhig Gutscheine: Ja Durchsagen: nicht oder sehr schlecht zu verstehen. Ausstieg aus der Maschine: 30 Min. warten !"
Negativ: "Getränke an Bord: kostenpflichtig zu Flughafen Preisen Warum eine Business Class für 99€ Aufpreis angeboten wird obwol es lächerlich ist, ist nicht nachzuvollziehen. Insgesamt eine miserable Leistung."

Positiv: "Das Kabinenpersonal war sehr zuvorkommend und das Bordessen war gut. Das Entertainment System war sehr umfangreich und man konnte selbst Live Sport sehen."
Negativ: "Der Sitzabstand in der Economy Klasse ist für Leute über 180cm grenzwertig, ab 190cm wird es unangenehm über lange Strecken"

Positiv: "- nettes Boardpersonal - außergewöhnliche Sicherheitshinweise - Preise für Essen/Getränke ok"
Negativ: "- Check in und Passkontrolle katastrophal - etwas Verspätung"

Positiv: "Nothing"
Negativ: "Flight was delayed. Poor food offerings, no entertainment, minimal leg room, rushed and cramped boarding process."

Positiv: "Das Flugpersonal war ok und der Flug war auch "Just in Time"."
Negativ: "Das Flugzeug bedürfte einer dringenden Generalüberholung. Viele Sachen war ausgeleiert, teilweise sogar zerfetzt. Der USB Connecter hing halber heraus. Eine Ablage im Mittelgang ging nicht mehr zu während des Fluges. Eine Stewardes hat dann mittels eines Schraubenziehers diverse Befestigungen nachjustiert, danach ging die Ablage wieder zu. Meine Frau hatte einen Rollstuhl für Heathrow bestellt, welcher bei der Ankunft nicht da war. Angeblich musste die Maschine ausserplanmässig an einem anderen Ort andocken. Das Handgepäck wird anscheinend nicht richtig geprüft beim Check-In. Mehrere Leute hatten so schwere Koffer dabei, dass sie 2 Leute brauchten um diese in die Ablage zu wuchten. Das Video-Angebot ist sehr dürftig und auch speziell für Deutsche Sprache kaum vorhanden. Auch die Screens sind absolut nicht mehr der technischen Möglichkeiten der Zeit entsprechen."

Positiv: "alles lief ruhig ab, boarding problemlos, Personal sehr freundlich und hilfsbereit"

Positiv: "Sehr freundliches aufmerksames Personal... und pünktliches boarding."
Negativ: "Die Sitze waren ungemütlich und ich war in der Mitte auf einem 3er Platz umgeben von zwei fremden Männern die beide geschlafen haben und ich deswegen nicht auf die Toilette konnte. Alleinreisende in die Mitte zu setzen finde ich nicht gut."

Positiv: "Gut informiert über den Status des Fluges (Verspätung)"
Negativ: "Ist zuemlich mühsam, wenn Passagiere Mc / BurgerKing in den flieger zum Essen mitnehmen. Entweder könnte man das verbieten (den anderen passagieren zuliebe) oder bietet doch einfach etwas zu Essen an (im preis inbegriffen). Bei Swiss klappt es auch. Und so viel günstiger ist BA auch nicht."

Positiv: "* service war (soweit vorhanden) freundlich * pilot hat die passagiere sehr transparent informiert * sauber"
Negativ: "* verspaetet losgeflogen und verspaetet angekommen * kein essen, keine getraenke * alles (sogar die sitzplatzwahl) haette kostenpflichtig dazugebucht werden muessen * keine bordunterhaltung"

Positiv: "First class service in business class - Rich made sure everyone was well taken care of. Easy flight despite the delay."
Negativ: "Seats spaced a bit too closely to each other for business class but still acceptable."

Positiv: "1,5h Verspätung."
Negativ: "Zu enge Sitzplätze Bei so großer Verspätung wäre ein kostenloses Trinkangebot angebracht gewesen."

Negativ: "Da die App von British Airways nicht funktionierte wurde kein Boarding Pass generiert. Das Personal am Check in Schalter verweigerte darauf hin die manuelle Ausstellung eines Boarding Pars obwohl das Flugzeug noch im regulären Boardingprozess befindlich war"

Positiv: "20 min Verspätung beim Abflug"
Negativ: "Was noch?"

Positiv: "Interior"
Negativ: "FLIGHT WAS CANCELED"

Negativ: "leichte verspätung durch wetter"

Positiv: "Pünktliche Landung, 23kg Grenze bei Handgepäck"
Negativ: "Handgepäck musste aufgegeben werden, Wenig Fußfreiraum"

Negativ: "Leider konnte ich meinen Norm-Koffer nicht als Handgepäck mit in die Kabine nehmen und musste ihn aufgeben, entgegen der Vorankündigung. Offensichtlich war zuviel Gepäck mit an Bord."

Positiv: "Flight was delayed however the crew got us back as fast as they could and we where very happy with the service"

Positiv: "Great flight attendants"
Negativ: "Length of flight was long but there's nothing that can be done about it."

Positiv: "Von Vier Reisenden konnten auf dem Rückflug nur 2 online eingecheckt werden. Das Problem hatten aber viele Mitreisende. Das Personal am Check In Schalter kümmerte sich darum(top!!), sodass die restlichen 2 Personen mitreisen konnten. Andere hatten weniger Glück."

Negativ: "Media, Musik kaum internationales Angebot., obwohl Boing 777. LH oder Emirates bei Weitem besseres Angebot. Diabetes Frühstück—- Nicht ik"

Positiv: "Der Flug war sehr entspannt und bequem."

Positiv: "Comfortable seats (Upgraded) Food was good quality and tasty Good entertainment selection"
Negativ: "Did not transfer our suitcases on-time to the connecting flight, and we had to go back to the destination airport the next day! Crew during the long flight from LA to London never, not even once, brought beverages or water in between meals! They made sure to do minimum that is necessary! That's a shame BA I flew with United few months back from Washington to Munich and crew were amazing and went above and beyond to serve passengers"