Finde günstige Flüge nach Yucatán

Positiv: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Negativ: "No suggestions."

Positiv: "Yes, Very good"

Negativ: "Very nice crew and great food"

Positiv: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Negativ: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Negativ: "When its rain we shouldn’t walk to the air plain"

Negativ: "All of the less than good, obvious!"

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Positiv: "KLM STAFF WERE VERY PROFESSIONAL"
Negativ: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Positiv: "Newer plane, crew was amazing, seats were adjustable"

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Food and service"
Negativ: "Working wifi would be good. Better A/C. More comfortable seats"

Positiv: "Slow service."
Negativ: "Better communication!"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Reasonable space in economy class seats"
Negativ: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Boarding was very slow."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "The plane was very hot"

Positiv: "Food, entertainment and crew was exceptionally friendly."
Negativ: "Seats not great for such a long flight."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Negativ: "The earphones could have worked!"

Positiv: "yes"
Negativ: "not really"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "The flight arrived a few minutes early."
Negativ: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Positiv: "The crew were amazing and the flight was very smooth."
Negativ: "Keep up the good work"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Negativ: "I would have to dream something up."

Positiv: "The crew was really friendly."
Negativ: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Positiv: "Friendly hostesses"
Negativ: "Flight was delayed 3 hours"

Negativ: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Negativ: "Our lougage did not arrive"

Positiv: "The flight was perfect! Great food,movies and I even got to sleep !"
Negativ: "All was well!"

Positiv: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Snooth and efficiënt with a KLM service"
Negativ: "No entertainment"

Positiv: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Negativ: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Positiv: "Everything is top notch for an airline company."
Negativ: "Nothing.... I enjoyed every moment of the flight."

Negativ: "We did not get two of baggage at the destination."

Negativ: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Positiv: "Punctual"
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Negativ: "Seat recline was broken- wouldn’t hold position."

Positiv: "Freundlichkeit des Personals"

Positiv: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Negativ: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Positiv: "Despite being a short flight, they gave food"
Negativ: "Nothing. All ok"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Negativ: "Seat angle adjustment was not the most comfortable for sleeping."

Positiv: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Negativ: "For me this part is not applicable"

Positiv: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Positiv: "Everything! The service was exceptional!"

Negativ: "More options for gluten free food. Always get the same dish"

Positiv: "The schedule and timing"
Negativ: "The airport, some of the crew, the aircraft seats, the entertainment system"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Negativ: "The craft is a bit old. Harsh landing."

Negativ: "There was no entertainment and the food could be better"

Positiv: "Food and wine. Entertainment."
Negativ: "Sat closer to water closet. Maybe more air freshener in there."

Positiv: "In flight entertainment was great"
Negativ: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "Red wine was excellent"
Negativ: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Positiv: "The cue lines per zone are a brilliant idea!"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Air france crew at Mumbai Airport very rude and not supportive during checkin"

Negativ: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "FA kept bumping into my seat waking me up"
Negativ: "Return the 777 to 9 across"

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "Crew members"
Negativ: "Up to 1 hour late and they leaved my baggage in Paris"

Positiv: "Flight was on time."
Negativ: "Food could have been much better in comparison with other airlines."

Negativ: "Verspätung"

Negativ: "Long delays to go through security screening and then further delays as the plane was still being fueled at departure time."

Positiv: "My seat"
Negativ: "Crew"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "That I was able to sleep a bit on the flight - and that we gained an hour."
Negativ: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Positiv: "The size of the plane was nice. They had a good move selection. The vegan meal I was given was great."
Negativ: "It was loud, cold, the food was just okay at least my vegan meal was the bomb but it would have been better had when we booked the flight it allowed me to also choose this option for my husband. Since he is vegan as well."

Positiv: "Good size plane. It didn’t end up being full so there was plenty of room to move around. Quick flight and easy."
Negativ: "Nothing to complain about."

Positiv: "25 min ahead schedule!!!"
Negativ: "Cabin space, too narrow rows."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Positiv: "It was a wonderful flight and service . Hospitality and welcoming."
Negativ: "Nothing everything was amazing ."

Positiv: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Negativ: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Negativ: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Negativ: "15 Minuten Verspätung"

Positiv: "Fast boarding and very nice crew. The airports in Mexico City and Merida are super sparkling clean!!!!!!"

Positiv: "Aeromexico reopened the flight for us after we arrived late from another flight. This was hugely appreciated especially since we were traveling with three small children. We will now only fly Aeromexico Instead of Interjet or volaris"
Negativ: "Great flight and airline"

Positiv: "Crew was grate, service also grate, movie a+."
Negativ: "Food choice could work, in my opinion. So far there is none, even do, what you serve is not bad. Keep up the good work."

Negativ: "Everything"

Positiv: "The plain got to Mexico before time I was traveling premier so the seats were confortable."
Negativ: "Normally the crew is really nice .I found this One less attempt . The suitcase didn’t came our first like every time I fly business"

Positiv: "Staff was nice"
Negativ: "WiFi"

Positiv: "The crew was exelent, seat was very confortable"

Positiv: "Sitting in the forward part of the cabin was better."

Negativ: "So Late"

Negativ: "My flight was delayed. Because they assumed we would miss our connection, only sent our checked bags to Mexico City rather than SJO. If our bags had been transferred instead of us waiting we couldn’t made the connection. They had us on a flight 9 hrs later than planned, arriving at 1am after our car rental would be closed without plans to stay in the city. We had to argue, beg, plead to go to Panama first and the to SJO so that we would arrive at 7. During the flight my friends entertainment screen was broken. He had to repeatedly ring for the flight attendents, only to be ignored every time before they finally moved him to a different seat. Overall terrible experience. None of the people we dealt with were the least bit caring or human about the situation."

Positiv: "NICHT"
Negativ: "Ich habe eine minute zu spaet gekommen und die Flug war schon zu. Keine flexibilitat fuer ein Frequent Travel, den remote bus hat gerade den Passagieren nach Flug. Keine angebot zu mir bringen mit andere bus oder fahrzeug."

Negativ: "Our flight was delayed from 1am to 9am, then again from 9am to 11.30am. Finally got to Mexico City 12 hrs after we were supposed to. No compensation or apology was provided. Only way we found out about new flight times was through email. Airport did not make announcements."

Positiv: "The flight attendants were wonderful and the service was perfect. Even free alcohol in economy! The comparison to American Airlines from Montana and Dallas was night and day. Viva México, Viva Aeromexico!"
Negativ: "Nada."

Positiv: "I upgraded to premium economy and the extra legroom was great Very clean and comfortable plane and great entertainment selection"
Negativ: "The breakfast was truly awful. Scrambled eggs with bits of string bean and a portion of black beans all sat in a puddle of hot melted butter. It was so sad and tasted worse"

Positiv: "I missed my connection flight. I couldn’t get my situation fixed and got stranded in Mexico City because of the most horrendous service I have experienced in my entire life."
Negativ: "The organization for boarding. Communication and costumer service. I am really disappointed on this airline"

Positiv: "We arrived 14 minutes before itinerary !"

Positiv: "Wonderful flight attendants."
Negativ: "Seat became very uncomfortable for my back and bum. Shouldn’t it be more comfortable in Classe Premier? Also just a sandwich for meal."

Positiv: "I like the staff, the seats, the entertainment"

Positiv: "Good flights. Good prices."

Positiv: "Very comfortable and clean lots of selections for entertainment"
Negativ: "The boarding delay and having to go from terminal to bus and then Wait again and thenwalk with your bag up the stairs onto the plane"

Positiv: "Puntualidad y Servicio."

Positiv: "Alles in allem ein sehr angenehmer Flug in einem modernen Flugzeug mit einer großen Auswahl an Bordunterhaltung. Pünktlich und freundlich. Auch alkoholische Getränke inkludiert (was in Amerika schon lange nicht mehr Standard ist)."
Negativ: "Das Essen war nur mäßig."

Positiv: "Arrive on time, excellent flight."

Negativ: "Hot inside the plane"

Positiv: "Amazing service, clean plane, complimentary food and drink included is a great perk. Too bad other airlines don't treat you this well! My first choice for all future flights to Mexico. Gracias AeroMexico."

Positiv: "we upgraded to emergency row for free which gave us a lot of extra legroom. The flight attendants were always available. Basic drinks were complementary. The meal was complementary also."

Positiv: "On time."
Negativ: "Airplane seemed a bit old."

Positiv: "Coming back was okay, fly attendants were nice everything was good. thank you."
Negativ: "Going to Mexico, I ask for a glass of water and the fly attendant ignored me and she did not come back. I know she heard me, she gave a drink to the other passenger"

Positiv: "I loved this flight...I was so thankful for the AeroMexico steward that pushed my wheelchair down the ramp. The service was impeccable :) the comfort was outstanding and the pilot flew beautifully even in strong wind."

Negativ: "Flight was scheduled to leave at 11:00 and was delayed an hour and a half. Changed the departure time 3 times within 1 hour."

Positiv: "Efficient and friendly service."

Negativ: "Everything!!!! Í Will never fly with you again"

Positiv: "Most everything was fine, on time, nice crew, good entertainment..."
Negativ: "Avoid this food like the plague, disgusting."

Negativ: "P"

Positiv: "My flight ght was delayed of 2 hours"
Negativ: "No compensation"

Positiv: "Die Flugbegleiter waren aufmerksam und freundlich."
Negativ: "Leider war das Essen sehr schlecht, zudem waren die Fenster nicht steuerbar."

Positiv: "Das Personal war sehe aufmerksam und freundlich."
Negativ: "Das Hähnchen sah sehr eklig aus, die Pasta war fad."

Positiv: "Das Personal war nett und aufmerksam und hat immer geschaut, ob ich noch etwas möchte. Es gab Kekse als Snack."
Negativ: "Leider war das Frühstück nicht wirklich angemessen für die Business Class. Geschmacklich war es nichts. Es ist, wenn man den Platz verlassen will, sehr eng in der Business Class, der Sitz an sich ist gut."

Positiv: "Everything was nice and easy."

Positiv: "Courteous and service oriented."
Negativ: "There was only 1.25 hours to connect in Mexico City and the originatng flight left 25 minutes late. Wouldn't have been an issue but baggage delivery in Mex. D. F. was quite slow. First bag arrived quickly enough but second bag was delayed almost 15 minute more before appearing on the caroussel. Going back through securuitY was slow despite a special line for connectin passengers. Result-- missed flight by about 10 minutes and reschedule was for a flight 3 hours later. Luckily, bags never made it onto original flight so arrived with me on later flight. Inconvenient but understandable. Mexico City requires more than an hour (at least 1hr and about 40 minutes more) to make connections."

Negativ: "Food was lacking."

Positiv: "Airline stewards were friendly and provided good service. Seats had the television screen in the seats instead of the monitors that come down from the ceiling. Everyone could choose what they wanted to watch."
Negativ: "Flight was delayed but that worked to our advantage since our initial flight was delayed. We would have missed this one. Only a couple connecting flights were announced by the flight attendant and where to go. Ours was not mentioned and no direction given on where to find our gate. We had to go to an information booth that only told us somewhat how to get to the gate. It was a long distance and we weren't sure if we would make it or not. Need to improve communication with passengers."

Positiv: "Service from attendsnt"

Positiv: "Nothing"
Negativ: "Entire experience. Fly a better airline"

Negativ: "I didnt like that now they start a $25 fee for the luggage when this was the only airline that never charge for that.. annd also they didnt five mr an advice for advance. Really sad for this."

Negativ: "Flight cancelled with little explanation and little help from Aero Mexico to help us get to our destination. Had to request refund instead and have not seen that yet, either- more than a week later."

Positiv: "crew was very nice"
Negativ: "40 minutes delay to take off"

Positiv: "Same comments I made before."
Negativ: "Same comment I made previously."

Positiv: "Received a notification (good) from kayak that flight from Puerto Vallarta to Mexico City was changed by 2 hrs 26 minutes., Aeromexico did NOT consider connecting flight to JFK. 50 minutes with 2 TSA checks no elevator and 4 flights of steps with carry on baggage and cross the entire airport for gate 59 from transport gate for passengers with age and medical issues. Unable to reach airline prior to airport arrival. Unavailable. Finally was told by customer service that if I hadn't gotten in an earlier flight we would have missed our connection"
Negativ: "Unavailability of personnel in English. Given misinformation when I finally connected to someone. This is a recurrent problem. Friends actually missed the flight one week prior with same travel itinerary"

Positiv: "Being a tall guy, I appreciated the extra legroom in first class."
Negativ: "The boarding in Burbank was chaotic and caused delays. Resulting in a longer delay to my final destination."

Positiv: "Felt like a sardine, packed in tightly. Crew was pleasant though."

Positiv: "Yes"
Negativ: "Good flight"

Positiv: "movies"
Negativ: "snacks provided"

Positiv: "The crew was very nice and service-oriented."
Negativ: "Things are weird now due to COVID-19"

Negativ: "Everything was good"

Positiv: "Smooth flight"
Negativ: "The crew was not too upbeat or inspiring. The movie selection was bland. Live TV was not working. Too much passive aggressive bitchiness from the lead flight attendant on the PA system."

Positiv: "The crew was wonderful and friendly."
Negativ: "The crew announced that there was limited food options on the flight (low supply). When a flight is 5 hours long, an adequate amount of food options should be available. Hand towels and toilet paper ran out during flight."

Negativ: "Free movies lagged and got stuck on wifi. Gave up watching one."

Negativ: "Boarding at gate a47 T2A at CDG was chaotic"

Positiv: "The crew were nice and accommodating."
Negativ: "The seat was not comfortable, my back was hurting from a very short 2hr flight."

Positiv: "It was fast"
Negativ: "They could have offered headphones, the charging outlet didn’t work"

Positiv: "The Crew was great. Very courteous and respectful."
Negativ: "Better communication. Flight was delayed but passengers were not notified right away. We were notified after we were supposed to have boarded already."

Positiv: "The flight crew was pleasant!!"
Negativ: "The seats in that plane felt cramped and had less space."

Negativ: "kleines Frühstück für umsonst"

Positiv: "Crew was great"
Negativ: "Side seats suck"

Positiv: "Nothing"
Negativ: "The media was not working. The eating table was broken . I made a complaint to the flight attendant snd she just said “ we apologize “. Terrible and old flight. Travel from Rome to Charlotte which is too long to have that type of issues"

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "The only good thing about the flight was the crew."
Negativ: "I’m surprised there weren't chickens and goats flying with us. The seats were worn out and ratty. There was no where to charge a phone or electronics. No in seat tv screen so was forced to watch the tiny overhead screen of terrible tv shows and mediocre movies. I prepaid for a seat a head of time which was given to someone else. Also quite a bit of heavy turbulence the entire flight. Not ideal for an 8 hr flight. I’m lucky I brought an external charger and some xanax. Never again"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "It was on time"
Negativ: "Nothing"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "Super"

Positiv: "Meal and drink service was excellent"
Negativ: "Economy plus is packed liked sardines and difficult to move from side to side. Also upgrade doesn’t include priority seating. It should be included in any seating upgrade."

Positiv: "We arrived thirty minutes ahead of schedule even after sitting on tarmac for a while. Seemed like a relatively short flight!"
Negativ: "I wish they had outlets near seats but that's more of a general suggestion."

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Negativ: "Taxied for 45 minutes. 10 minutes to open the door. Had to walk .5 mile to get to customs. Had express pass because of connecting flight Still had to wait in line with express pass. Then had to transfer to new terminal. Trains out at ohare so buses. Waited another 30 minutes for a bus then 15 bus ride. Missed flight and had to set around for 4 hours for next. Totally unorganized. Not this way in Japan."

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "We got home early"
Negativ: "The sandwich was auwful"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "The crew was outstanding. The inflight entertainment was terrific."
Negativ: "Quite uncomfortable. I hope the seats don’t ever get any smaller."

Negativ: "Having to pay for wifi"

Negativ: "2 hour delay"

Negativ: "The space between seats is very short!!"

Positiv: "Nothing"

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Negativ: "Tiny seats. Very uncomfortable for 17 hours."

Positiv: "AA people are better to talk to and are trying to locate bags but still not successful"
Negativ: "Whole experience is nerve racking"

Positiv: "It was a pleasant surprise to be given a boxed Snack on our overnight flight from Kona to Dallas."
Negativ: "The ride was a little bumpy but not too bad. Can’t think of much we didn’t like."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "YYC is a nice airport. I have found I like Canadian's more then Americans when it come to air travel."
Negativ: "LAX is not a convenient airport at all."

Positiv: "Good assortment of entertainment"
Negativ: "Delayed so long we missed our connecting fligh. Then we’re left with no hotel room as everything was booked in Miami for the holiday weekend. It was a mess"

Positiv: "Very smooth. Outstanding A-321 platform."
Negativ: "No place to plug in my dying phone. All Group 7-9s had to check bags. This is unacceptable. Had to wait on connecting passengers (didn't know the airlines did that anymore). I am tired and have to go to work at my usual time since the flight landed late."

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "Great flight crew and smooth landing"
Negativ: "Pretzels are not a good snack"

Positiv: "Direct flight nothing else"
Negativ: "Service could have been faster. Do they not give nuts anymore or a full can of soda? Plane has never been cleaned judging from the ventilation grills and the floor, perhaps in another lifetime..."

Positiv: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Negativ: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."

Positiv: "The set was super comfortable"
Negativ: "Everything was excellent"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "Very nice flight attendants."
Negativ: "Sick people coughing and crying babies. :D"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Negativ: "we waited on the tarmac for a lengthy period of time in Toronto-we missed our connection as a result in Germany and there was little staff to help us get new reservations-we waited 7 hours and got a voucher for one meal-we missed a whole day in Europe"

Positiv: "Nothing"
Negativ: "Everthing"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Staff were friendly and accommodating"
Negativ: "Flight was delayed over 2 hours on New Years Eve and in return, we were given $10 food vouchers... only problem was most things were closed in the airport because it was New Years, and what was open the $10 barely covered it. In flight entertainment wasn’t working properly and frequently cut out. Eventually gave up."

Positiv: "The tvs are awesome! They are new and have touchscreens that are actually well designed and can scroll etc. Resolution and sound are great, so I actually feel like I watched my movie and didn't just look at moving blurs with half the dialogue missing. Also the USB ports are great. And the brownie with the meal was delicious."
Negativ: "Only one meal on a >9 hour flight, plus one snack which was an uninspiring-looking rectangle of cold pumpkin loaf (it tasted good, but after 7.5 hours in the air it'd be nice to get something more appealing). Other airlines give two meals. It's ridiculous that Air Canada insists on being so stingy with the food."

Positiv: "time and straight flight"
Negativ: "on time is Key"

Positiv: "Ease of service and efficiency."

Positiv: "Friendly staff"
Negativ: "No food selections available Better movie selections"

Positiv: "For coach the flight was comfortable. Had enough leg room but 8 hours on a plane is taxing under the best circumstances."
Negativ: "The attendants were professional but didn't seem to find any joy in their work. The food was barely passable."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Negativ: "All good"

Negativ: "It was delayed by 24 minutes."

Positiv: "Empty seat between us"
Negativ: "No movies. Had to load app for entertainment. Then WiFi never worked"

Positiv: "Nice plane."
Negativ: "WAY too hot."

Negativ: "Approx 2 weeks after booking, my flight was cancelled and rescheduled with a 6 hour layover in Newark. I did not fly to Toronto. I contacted Air Canada and was rescheduled again but arriving hours later than originally scheduled. I flew to Newark and connected to Halifax, my destination."

Positiv: "Great service! Drinks, water, snacks and attendants came by so often. They were all attentive and had great communixation!"

Positiv: "Comfortable flight, decent movies and food"

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Negativ: "Long line and few staff at immigration. Need twice number of clerks"

Positiv: "No snacks with drinks"

Positiv: "On time and quick and simple"

Positiv: "Nothing"

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "we sat on the airplane for over 3 hrs , waiting for someone to clean the waste water from the plane.! it was very alarming the lack of service , never seen anything like that before !"

Positiv: "This plane had entertainment on each seat and seats were more comfortable than other airlines."
Negativ: "The plane was full and was running out of over head storage for people sitting toward the back and people already seated were being very rude about us slightly moving their bags to try to fit in ours. Some angry Spaniards were litterslly shouting at us for us moving their luggage a few inches at best! No help from the plane crew on this matter. They should really arrange boarding from both ends."

Positiv: "Nice and professional crew."
Negativ: "Customer service not very helpful. My luggage did not make connecting flight and was late arriving to destination. There was not any sense of urgency in getting my luggage to me quickly. I had to call several times for results. I did not have my luggage for more than 24 hours and nothing was done to compensate me in having to purchase basic necessities such as hygienic items."

Negativ: "Due to maintenance, the flight was cancelled."

Positiv: "Seats are confortable, meals good and the crew are very nice"

Positiv: "We needed a wheel chair assistance. From Toronto to the gate, it was very good."
Negativ: "Much delay before take off without real announcement to that effect. Unbearably heat once we got on board and waiting to take off- afraid of fainting."

Negativ: "2h and 4h30 h late"

Positiv: "Good Crew The crew was sharp, efficient, attentive and very good."
Negativ: "Better Food Needed Even though this was a short flight, the meal could have been better. The small amount of smoked salmon was inadequate. This meal has been served over and over. Increasing the amount of smoked salmon would at least be a step in the right direction."

Positiv: "The ticket agent in Cincinnati was courteous and informative. Very helpful"

Positiv: "Flight crew including cockpit were kind, courteous, professional, appreciative and much appreciated."
Negativ: "Ground crew - grouchy, uncooperative and down right unprofessional!!"

Positiv: "I thought that things ran very smooth and efficientlt"

Positiv: "The fact that there is a way to have on board entertainment but this was clitchy. Hot snack was welcome. Pillows and blankets. Direct flight from Casa."
Negativ: "Rude and filthy airline hostess. Having greasy hair and being rude is totally unprofessional. Requesting that a sleeping passenger bring their chair to upright position so that the passenger behind can have a snack? It doesn't make sense.This flight was not full at all and we were strongly urged to check our carry-on due to this. Well they didn't apparently see the fragile sticker as our latern and ceramics were damaged and the bag came out on the main conveyor. Also the door wouldn't open for baggage upon arrival so we were delayed an hour?"

Positiv: "That I eventually got to Denver"
Negativ: "Poor planning no backup aircraft I knew status via apps before staff did"

Positiv: "Nothing."
Negativ: "Especially the crew."

Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."

Negativ: "Some staff were very personable and some were the opposite."

Positiv: "Better plane than previous"
Negativ: "Had to be rerouted to Calgary because I missed my connection"

Positiv: "It was a pleasant experience , the whole travel"
Negativ: "Nil"