Positiv: "Good service"
Negativ: "N A"
Positiv: "Great crew and very good legroom."
Positiv: "Great flight attendants left me alone to sleep."
Negativ: "Korean Air cabins always seem a little warn to me by about five degrees."
Positiv: "Excellent crew helping calm my anxious children."
Positiv: "Crew needs to not assume that Asian passengers are Korean as i was being converse in Korean throughout the flight."
Positiv: "Very hard working, responsive and caring crew. Kept the washrooms clean throughout the flight. Pretty good space between rows considering economy class. Lots of little touches like slippers and toothbrush."
Positiv: "Cleanliness & spacious leg room"
Negativ: "Serve the coffee/tea with the meal, not after."
Positiv: "Well equipped economy class. More leg room than others. Food is ok."
Negativ: "Other carriers tend to be cheaper(but also not as good)"
Positiv: "Short flight"
Negativ: "Dont have lots of option on movie"
Negativ: "would not accept my confirm check in on line"
Positiv: "nothing, i regret flying west jet but i had no choice bc it was the only option for my layover."
Negativ: "- boarding was late - take off time took forever (kept circling around) - no entertainment - uncomfortable seats - very loud plane compared to other airlines"
Negativ: "Short haul flight have got cramped seating. Entertainment offering is a bit little. Amenity packs are too basic: just contained flight paper sandals and toothbrush+toothpaste."
Positiv: "Everything except switching flights in Seoul."
Negativ: "We landed as scheduled at 5:10pm, but my next flight was scheduled to board at 5:55pm. You have to go (you should know this since it’s the country you’re based out of) a second security check in Seoul, so by the time I actually got out of security it was 5:55pm and my flight was already boarding. I had to run to my next flight and I barley made it. Showing up to my flight a sweaty mess after what felt like a mile run was not a highlight of my experience with Korean air. You guys seriously need to do some reconfiguring of your flights..."
Positiv: "Food. Entertainment system."
Positiv: "The crew was great."
Negativ: "I know you are not the only airline that does this, but the seats are cramped. I am not a big guy. I can't imagine what a heavier or tall person goes through in those economy seats."
Negativ: "Our flight got delayed 4 times and we moved gates 3 times. The communication on which gate we needed to go to wasnt good. We almost missed it cause we didint catch the last swit"
Negativ: "Crew's English skills could be better. No wifi or other connectivity options on a 13 hr flight."
Positiv: "More than enough seat space I was on seat 28. I actually slept most of the time which usually doesn't happen so I guess it was just that comfortable. Attendants were great and food was fair but can't really expect much for airplane food. I would definitely fly Korean air again."
Positiv: "The crew are very good."
Negativ: "Entertainment musically restricted."
Positiv: "Overnight flight to San Francisco, the crew is stellar. They are calm and friendly and speak English well. I liked the food options, I would recommend sticking with the American choices if you're not used to Korean food. The dinner was actually pretty good. Entertainment options are plenty, I watched 3 movies and a documentary. The flight maps and outside cameras are great, and it showed that the pilots were constantly trying to find smooth air while the first portion of the flight was bumpy. They found it and the rest of the flight was fairly smooth."
Negativ: "Aside from the turbulence, which is no fault to the airline, the only other issue was a smelly bathroom in the back that spread out a few rows. I wasn't sitting back there but I would have liked a freshener if I was in those back rows."
Negativ: "food bad, poor selection"
Positiv: "Excellent service"
Positiv: "Entertainment had a wide variety of choices. The food that I could eat was delicious and served with REAL silverware on REAL plates and cups. Amazing. The commitment to the environment and style is truly outstanding."
Negativ: "I have a severe food allergy, and all of the dinner options had the food I was allergic to. BUT! They were willing to give me a bunch of little foods to make a whole meal, and were truly sympathetic to my plight. I'd fly with them again"
Positiv: "food selection & crew courtesy"
Positiv: "I liked just about everything about this flight. From the food to the service to the movie selection, flying with them was great!"
Negativ: "Nothing! Great flight."
Positiv: "The service and food is good"
Negativ: "I did not like the fact that Korean Air's policy is to have the air temperature set at 24 Celsius. Who does that? Even in our homes, nobody has their temperature set so high, even in the cold weather months. It is ridiculous!!"
Positiv: "food was excellent, service excellent, I will fly Korea air in Asia whenever possible"
Negativ: "No plugs for laptops"
Positiv: "The flight was comfortable and on time. Nice seats, and the staff was very helpful and kind. Overall great experience with Korean Air. I definitely will be using their services again in the future."
Negativ: "The food was not the best in my opinion, but it was hot."
Negativ: "There is no information of ticket before issue the ticket, so I face the trouble.. finally my wifr lost return ticket"
Negativ: "The delay of 2 1/2 hours was difficult Arrived at 2 a.m. and not 1045 pm. No reason given for the delay"
Positiv: "Service was polite and fast."
Negativ: "Cramped seats"
Positiv: "Plane was on time and it was a large and full flight that got off the ground on time"
Negativ: "Difficult to get hand luggage on board as people had so many carry on items and there was no boarding by seat number"
Positiv: "The important thing is the comfy seat. It's pretty big and have a wide space for my long legs."
Negativ: "Not a lot of options for entertainment. I flied with Emirates before and it was a lot of musics and movies. however, for this special good deal, it was an amazing flight"
Positiv: "You can go on a free city tour if you are transiting at Incheon airport. Also fantastic public area for transiting customer with free showers, upholstered day bed, charge stations. Paid massages , Paid airport hotels or lounges with buffet."
Negativ: "There was nothing we didn't like about our flight to Seoul"
Positiv: "Seat comfort, space, and service."
Negativ: "Nothing was disliked on return flight"
Positiv: "Lot of space for legs and comfortable seats."
Negativ: "Nobody could find my reservation for a special meal and I ended up eating nothing"
Positiv: "Great food and friendly flight attendants"
Positiv: "Great service and entertainment"
Negativ: "Food was no good"
Positiv: "Fast Chaco in and nice crew"
Negativ: "The food was not great and no vegetarian options"
Positiv: "Customer service wss great! Good food. Great entertainment."
Positiv: "This was my first trip abroad and Korean Air made it extremely enjoyable! I greatly enjoyed the pillow, blanket, overall hospitality, the continuous offers of food, snacks, and drinks. The planes were very nice and didn't seem over crowded. Ticket and baggage clerks were amazing!"
Negativ: "Can't think of one think that I didn't like."
Positiv: "Korean Air always does a great job and they keep their aircraft and lavatory super clean. Food was tasty and very sufficient. Nice wine choices and they pour great whiskey."
Positiv: "Nice crew!"
Negativ: "The food sucks, the seats are hard and uncomfortable"
Positiv: "Courteous and attentive service. Generous with extras (e.g. wine, meals). The entertainment options (movies, TV, music) made the 13 hour flight pass quickly. I was even able to catch a few hours' of sleep thanks to the ample leg room and a seat that reclines more than 15 degrees. Finally, the fellow passengers (mostly Korean) were quiet and polite, which made the flight all the more delightful. This is definitely my goto choice for trips to Southeast Asia."
Positiv: "The economy seats were very comfortable with lots leg room in every row. The entertainment screens were nice with lots of selections. The attendants were very nice and helpful."
Negativ: "The food could be better spaced out and offer ask me more variety."
Positiv: "They are good. Nice short flight to Asia. Good selection on food and entertainment. Overall will fly with Korean air again :)"
Negativ: "Had some delayed issues in Korean to BKK. But still decent overall"