Finde günstige Flüge nach Surabaya

Positiv: "Flexible seating due to only very few passengers. On time departure and arrival"

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "Nothing special."
Negativ: "Meal was disappointing. Beef was overcook and hard. Service quality is just okay."

Positiv: "The crew professional and friendly"
Negativ: "The food was rather bland and did not live up to my expectations"

Positiv: "Amazing crew. On-stop flight. All premium economy for reasonable price."
Negativ: "Silk air"

Positiv: "Always love the SIA business product on long haul."
Negativ: "This trip had a lot of minor service and cleanliness misses. But they are quibbles in the scheme of the overall great product."

Positiv: "SQ always the best service"

Positiv: "All crew members are very friendly and helpful, good service."
Negativ: "All over flight i feel good time, i don't feel boring all friendly staff, good service choice of food i like."

Positiv: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Negativ: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Negativ: "Entertainment including games such as backgammon, black Jack, and poker are not available although they are on every other airline I used with high quality game programs that are clos to live games"

Positiv: "okayish"
Negativ: "Delay could be complimented by faster speed"

Positiv: "Seats with entertainment"

Negativ: "We had to go through security after coming in from international and I went through a biometric scanner which I’ve done 100’s of Times I was very unnecessarily felt up for 10 minutes. I had shorts and a T-shirt on, and was pretty sure after the 1st round of groping that there was nothing there"

Positiv: "Crew amazing. Seat super comfortable"
Negativ: "Nothing!"

Positiv: "Cabin crew knew how to work."
Negativ: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."

Negativ: "Transit time is good for way too tight"

Positiv: "Perfect!!!"

Positiv: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Negativ: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."

Positiv: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "all of SQ"
Negativ: "nothing"

Positiv: "Crew very friendly"

Positiv: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Negativ: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."

Positiv: "Top notch service. Very comfortable in business class. Very attentive. Would definitely fly with them again."

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Ok"
Negativ: "Delayed"

Positiv: "Excellent attention to service and comfort."

Positiv: "Excellent service"
Negativ: "Very poor on board entertainment"

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "Friendly attentive staff. Excell ent food and great. Service."
Negativ: "Really crowded seats in economy."

Positiv: "A380 ist ein tolles Flugzeug"

Negativ: "Hostesses not so pleasant"

Positiv: "great crew service. my first time flying with singapore airlines and they delivered"

Positiv: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."

Positiv: "Loved the hot towel service"
Negativ: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"

Positiv: "Crew members were very friendly n helpful."

Negativ: "Mediocre food, lousy entertainment system that belongs to the last decade. Singapore Airlines has not been the premium carrier it was a decade ago and is now simply a so-so airline charging exorbitant fares."

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "The ground staff at JFK, especially Jon, were very helpful and friendly. The flight crew was also very friendly."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"

Positiv: "everything are okey"

Negativ: "Foods serving were too slow for economy class. Not enough selections for entertainment."

Positiv: "Departure and arrival on time. Pleasant, attractive and efficient crew. Decent choice of entertainment for domestic flight. Baggage delivered after only 15 minutes of arrival at baggage belt. Overall great!"
Negativ: "Passengers push from the back to leave the aircraft and don't like to allow you to enter the exit line so you also have to push your way in. Very rude and sad most travelers are so impolite."

Positiv: "Crew is professional"
Negativ: "The interior in the air craft need seriously to be refreshed."

Negativ: "I had gotten two tickets.I didn't book two tickets for one trip.Please give me back my money."

Positiv: "The plane was 3 +3 so it was small. The flight crew were sweet."
Negativ: "The movies were limited,. There was no vegetarian option, only meat. The food was pretty basic and pretty bland."

Positiv: "The crew did a great job, seats were ok"
Negativ: "the food was not eatable"

Positiv: "Flight was just 10 minutes late so not bad. Smooth flight with courteous flight crew and attractive flight attendants. Great choice of in flight films. Watched 2!"

Positiv: "Food was nice"
Negativ: "Small plane, crew did not help with trouble lifting putting bag in overhead compartpent (almost fell on heads), passengers with children and elderlies were not boarded first though blasted on speakers at start of boarding at gate."

Negativ: "Flight GA321 was delayed in Surabaya for almost 3 hours. We came as transit passengers from Denpasar to Jakarta as our final destination and stranded in Juanda airport."

Positiv: "Seating was comfortable."
Negativ: "Different selection of food."

Negativ: "Flight was rescheduled 2 1/2 hours later at last minute, with no opportunity to reschedule to an earlier flight. I needed to catch an early morning flight from Jakarta the next morning, meaning I got only 3 hours of sleep at my hotel instead of over 5 hours."

Positiv: "Nothing 2 hours late Had to watch commercials on the seat tv screen."
Negativ: "I will make it a point to avoid Garuda Really has gone down hill. I think it is overpriced for the bad service and 2 hours late. Better to pay half the price and take another airline."

Positiv: "Despite a short delay fo boarding, everything's just great!"
Negativ: "a short delay on boarding"

Negativ: "Meal was terrible"

Positiv: "Fast boarding"
Negativ: "Food is low quality. Nothing special."

Positiv: "Cabin crew services very friendly"
Negativ: "Mediocre food, old movie list mostly. The biggest complain is both duiring the CGK T3 international outbound and inbound flight makes you walk the whole length of t3 from the departure gate as the plane for this international flight was parked at the most corner part of domestic terminal. No travellator, no buggy. Terrible for the elders.and bi assistance can be seen"

Positiv: "As above"
Negativ: "Nothing"

Positiv: "Quick boarding, good entertainment"
Negativ: "n/a"

Positiv: "The female air crews. Indonesian female air stewardess are simply beautiful and shapely!"
Negativ: "My entertainment set’s headphone plug doesn’t work at all. So I’m watching movie with no sound throughout the whole flight."

Positiv: "Boarding on time, efficient flight, handled well, on time at destination."
Negativ: "Long check in queue, many counters closed, counter staff seemed very busy with talking to their colleagues while checking in passengers. I am used better from Garuda."

Positiv: "Service."

Positiv: "All great"

Positiv: "Probably the best food I’ve had on a business class flight."
Negativ: "Entertainment just OK. Garuda lounge in Bali dire"

Positiv: "Service on board was good, Entertainment and seat comfort too"
Negativ: "Too cold in the plane, chichen curry, always a risk to serve this in a plane your chef should know why. Dessert very poor."

Positiv: "Garuda Indonesia is the most reliable sky-mate so far for domestic route. Proffesional and well informed if there is something happened beyond normal."
Negativ: "I'm a bit get bored with the food."

Positiv: "Boarding crew was great and general business class seating"
Negativ: "Flight attendant. Rushed to ask my food during pilot speach. I could not hear both and she gave a very fake appearance smile."

Negativ: "Jakarta Terminal 3 directions are not properly set up. Confusing"

Positiv: "Freundliches Personal, pünktliches Boarding und sogar Verpflegung beim kurzen Flug!"
Negativ: "Flugzeug hat 3 Ehrenrunden über dem Meer gedreht bis es Bali anflog."

Negativ: "Garuda couldn't check my bags all the way to LA. Had to go through customs twice! What a pain!"

Positiv: "The crew was very friendly. The airplane was on-time, clean and comfortable. The food was delicious. There was no in-flight entertainment, but that's ok. The flight was short."
Negativ: "There was no in-flight entertainment, but like I said it was ok since it was a short flight."

Positiv: "Non stop"
Negativ: "Delay by 2 plus hours!"

Positiv: "Crew still manage to provide their excellent services instead of all of the problem related to boarding."
Negativ: "There's no dedicated Garuda counter for internet checked-in international passengers at Soekarno Hatta T3; you need to queue together with the other passengers. I've put a formal suggestion before to Garuda several months ago; seems nobody care. Gate information is confusing, initially shown gate number at *domestic* terminal; then changed again twice. In the end they took you on a bus-ride to domestic gate; need to climb a couple of narrow stairs (good luck for older people); the escalator next to it is set for descending only while the ground crew doing nothing. Then your plane are on the 7th queue for another 20 minutes. Food is mediocre, in flight entertainment suddenly went blank and resetting for several minutes."

Positiv: "Absolutely nothing - your Arline’s cancelled our flight and could got us out in 1 instead of 3 days late. You even tried charge a change fee or $ 800 more for business class Tix to depart earlier!"
Negativ: "see message above"

Positiv: "Other Airlines that sent extra planes to evacuate their patrons!"
Negativ: "Garuda canceling my flight from Bali to Singapore and not rescheduling it for 3 days despite the Airport reopening the next day after a short closure for Volcanic Actvity"

Positiv: "Beautiful NEW Terminal at Jakarta!, but Plenty of food outlets. Waiting areas are very large and accommodating. Security area is large and extremely efficient in processing passengers. Security personnel were friendly."
Negativ: "Due to the enormous inside volume it is impossible to maintain a pleasant air temperature. It's nearly impossible to hear any announcements due to the extremely poor acoustics. The large open spaces and ceramic tile floors aren't conducive to hearing anything! No announcement to the departure time as we were already 20 minutes past the established boarding time as indicated on the boarding pass. I was sitting quite close to the check-in counter and was able to decipher that the boarding process was going to happen soon, so I took a position in the line without any announcement."

Negativ: "Waited for over an hour for the last bags to be loaded to the baggage carousel at LAX, only to find out that a CZ employee standing two feet away from me had a sheet of paper with the owner names of four pieces of luggage known to be "stuck" in China. Bah humbug!"

Positiv: "The quality of the food was truly outstanding. A personal chef on board - very happy to vary the food to get it just right, Also to suggest an alternative. I asked for something with a little spice. The flight attendent suggest one dish but then discussing it with the chef he suggested alterning another. Presentation expectional."
Negativ: "The cabin is good but the style is a little old fashioned compared to other airlines - although the cabin wasn’t tattty. In the same way that Emirates is really old fashioned to westerners eyes."

Positiv: "Pretty smooth flight!"
Negativ: "Very rough landing!!"

Positiv: "Staff, food, seats."
Negativ: "Nothing really."

Positiv: "Crew were very attentive."

Positiv: "They sprayed air disinfectant on everyone as required. They had a sky priority lane. Extra space seats had a lot of room."
Negativ: "Food was not great. What bothered me the most were the number of people they allowed on board who were incredibly sick. There were a couple of people next to me who should not have been allowed on the flight (including stomach sick from the start of the flight). Very very disturbing."

Positiv: "Crew always courteous"
Negativ: "Operational Delay? 75 min?! Unacceptable for a country flagship carrier.. The explanation Operational issue is lack of respect to Garuda customers.. It say nothing at all."

Positiv: "Gracious, smiling, helpful cabin crew."
Negativ: "Trying to sleep in economy."

Positiv: "In Indonesia you fly Garuda not because it is cheapest, but because it has generally the best ontime record"

Negativ: "This was my mother in law traveling. Upon arrival in Jakarta, no Garuda staff assisted her in changing terminals for connecting flight. Security would not let her in to China Airlines entrance, because her boarding pass was from Garuda. They were telling her to go back to Garuda terminal. My wife had to contact someone at China Airlines to go find her, get her through security, and escort her to the plane which had already boarded!!"

Positiv: "Crew service and punctuality of takeoff/arrival"
Negativ: "Leg room too small"

Positiv: "Das Hard-Produkt ist schon sehr gut (obschon von Etihad übertroffen) - aber das Soft-Produkt - der Service an Bord - ist nicht von dieser Welt! Einfach perfekt ausgebildete Crew, welche es noch liebt, diesen Job auszuführen und nicht jammert, wie viele anderen... TOP!"

Positiv: "Airline crew on all segments were professional and friendly. Meals were plentiful and tasty. Thanks for getting us there and back safely."

Positiv: "Garuda has come a long way to be voted as worlds best cabin. I'm impressed by the service and the food. It certainly has improved. Certainly will fly again with them."
Negativ: "The only negative feedback was the transit in Depansar whereby luggages have to be claimed when transferred from international to domestic terminal. This is cumbersome and time consuming. As luggage have to be check on again. I do hope they will have auto self transferred in the near future."

Positiv: "Everything"

Positiv: "Good flight, staff very good"
Negativ: "Flight was delayed by a hour due to technical problems. Also ran out of one of the choices of meals by about row 30. Fish is not everyone's favourite."

Positiv: "Mango juice was good. Food was good. Crew was friendly and fast."
Negativ: "More leg room please. Better entertainment. More reclining of seats required. Softer seats."

Positiv: "Boarding was easy"
Negativ: "Expensive flight"

Positiv: "crew was decent"
Negativ: "everything"

Positiv: "Seats were comfortable in economy and entertainment system was excellent."
Negativ: "Crew didn’t seem happy to be on board. Baggage was substantially delayed and both take off and taxiing after landing were delayed by approximately an hour each."

Negativ: "The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase."

Positiv: "Nette Crew, Mahlzeit o. K."
Negativ: "Sitzkomfort in Eco mäßig."

Positiv: "Crew war total lustlos. Es wurden auf dem gesamten Flug nur zwei mal Getränke angeboten. Auf Nachfrage wurde nur auf die bald anstehende Service Runde verwiesen. Getränke wollte man nicht verteilen."

Positiv: "Spacious flight. Helpful crew. Efficient boarding"
Negativ: "More food options"

Positiv: "Etihad ist eine unsympathische Airline"
Negativ: "die sind nie besonders kundenorientiert, besser man fliegt Gulfair"

Negativ: "Der Crew hat sich mehr mit sich beschäftigt und waren ganze Nacht sehr laut in ihren Ecke,da es eine Nachtflug war war schlecht zum schlafen"

Negativ: "Die stuardess"

Positiv: "Good service"
Negativ: "My bags came last even having priority labels"

Positiv: "Flug war pünktlich"
Negativ: "Koffer konnten nicht durchgecheckt werden Man sollte 1 Stunde vor Abflug am Gate warten Coral First Class Lounge in Phuket mit Mini-Angebot Sitze in der BusinessClass unbequem und sehr kurz altes Flugzeug (777) Essen für Business Class eklig und zog sich 2 Stunden hin Crew war freundlich"

Positiv: "alles okay"
Negativ: "Essen abscheulich Bustransfer zum Flieger Reihe 23 ist sehr eng"

Positiv: "Alles gut - motiviertes Personal - alles in working order. Vorspeisen sogar lecker 30 Minuten früher angekommen."
Negativ: "Die Lounge in AUH ist hektisch und fürchterlich überfüllt. Die Essensqualität teilweise abenteuerlich schlecht wie beim zerkochten Sushi. Die Lounge ist zugig und kalt. Jacke mitnehmen!!"

Positiv: "Nettes Personal"
Negativ: "Sitze in der neuen 787 sind deutlich enger im Vergleich zum A380. Essen ist schlecht."

Positiv: "Nettes Personal, Sitze sind im A380 hervorragend (Eco)"
Negativ: "Das Essen ist wirklich schlecht für eine 5 Star Airline. Und das neue Platzvergabeverfahren für eine Premiumairline ist auch ärgerlich, da man für einen Wunschplatz ca. 25€ zahlen muss. Ablauf für den Flug von Sydney nach Abu Dhabi sehr komisch. Start um 15:15, direkt eine Mahlzeit serviert, dann für 11 Stunden Licht aus. Kurz vor der Landung nochmal Essen (ca. 22:30)."

Positiv: "Crew war nett"

Negativ: "Sehr schmale, enge Betten Crew nicht sehr motiviert Chaos in Abu Dhabi, komplett überfüllter Flughafen. Schon beim Check in in FRA inkompetente Mitarbeiter mit ewiger Wartezeit. 1 Stunde Transitwarten in Abu Dhabi, da kein Fast Track offen. Dumme Mitarbeiter"

Positiv: "Der Check in in Stockholm war gut - den machte auch SAS"
Negativ: "Business Class: zu dritt in einer economy reihe"

Positiv: "Freundliches Personal, grosses Unterhaltungsangebot, pünktlicher Flug"
Negativ: "Der Sitzabstand ist sehr klein, die Sitze mässig komfortabel. Schade für eine solche Fluggesellschaft."

Positiv: "Freundliches Personal, grosses Unterhaltungsangebot, pünktlicher Flug"

Negativ: "Warm beer"

Positiv: "I found the crews and their services good. Food served was tasty and healthy."
Negativ: "The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight."

Positiv: "Alles ok"
Negativ: "Alles ok"

Positiv: "War alles ok"
Negativ: "Essen war gut"

Positiv: "Koffer nicht mit in Germany angekommen"
Negativ: "Essen war ok"

Positiv: "Zu kurze umsteig Zeiten"
Negativ: "Essen war ok"

Positiv: "Habe immer wieder negative Bewertungen gelesen. Kann das nicht nachvollziehen. Airline ist absolut vergleichbar mit Qatar Airlines."
Negativ: "Das einzige, was nicht besonders ist, ist der Flughafen von Abu Dhabi."

Negativ: "Ein schneller Flug ohne großartigen Service"

Negativ: "Sehr enge Sitzabstände - nichts für große Menschen."

Positiv: "Food service and seats"

Negativ: "Carry on baggage space was very limited, or passengers were allowed to take more than they should. Also, the sitting and boarding at the Abu Dhabi airport was very insufficient for a full flight."

Positiv: "Never flying with Etihad before, but it really impressed me with its roomy aircraft, friendly crew, well-rounded and creative e-entertainment and fine food for its amazingly affordable price. I was somehow selected by the airplane for an upgrade flying to Bangkok which even elevate all of my experiences above. A great layover program definitely recommended!!!"
Negativ: "Flight attendants in the economy class could be more attentive and walk around more frequently to check up passengers needs and passing out waters. Need more care to the food sanitation especially open water because I had later diarrhea after drinking it. Could be more organized for lining up different seating zones onto the flight, also seat arrangement is a bit off because bothe times I was asked to switch seats for couples and families w kids."

Positiv: "Everything"
Negativ: "Nothing"

Negativ: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"

Positiv: "The air staff were so good!!! So friendly and so attentive!!"
Negativ: "Nil"

Positiv: "correct temprature flight crew was good food was good"

Positiv: "Everything was geeat!"
Negativ: "None."

Positiv: "The staff was outstanding. The plane was older and looked it."
Negativ: "The food was just barely edible. The choice of movies was pathetic. If it hadn't been for the staff this would have been an unacceptable experience."

Positiv: "personal ok, Essen dieses Mal sehr gut, was aber natürlich immer subjektiv ist. Aber nachdem ich vorher immer Kichererbsen bekommen habe, war ich über Tofu mit Reis sehr glücklich."

Positiv: "Personal wie immer ok"
Negativ: "Die Sitze kamen mir sehr beengt vor, das Essen konnte ich mir vorher aussuchen, da ich vegan esse, gab es auch die Möglichkeit, ein entsprechendes Menü auszuwählen, was ich sehr positiv finde. Das Essen selbst war so lala, aber im Flieger erwarte ich mir auch nichts besonderes"

Positiv: "787 ist sehr leise und bietet viel Platz"

Positiv: "The flight attendant with a thai name provided top service for everybody. Friendlier than business class service with other airlines. (Seat 20H)"
Negativ: "Leider nur Zugang zur Al Reem Lounge."

Positiv: "787 war sehr modern und leise viel Platz in Eco guter Recliner"
Negativ: "≈"

Positiv: "Gets you where you need to be"
Negativ: "Broken entertainment, very uncomfortable seats, a feeling that economy is not that important to them despite the fact tickets are not exactly economy! Horrible dated beige colours everywhere and dated planes"

Negativ: "Über eine Stunde auf meinen Koffer in Düsseldorf gewartet, trotz Priority..... Die Koffer kamen nur kleckerweise, habe ich so noch nie auf anderen Flughäfen erlebt!"

Positiv: "Everything was perfect...seats crew food accuracy"
Negativ: "Nothing"

Negativ: "Cramed. Bad food. NO CONTROL ON SIZE OF LUGGAGE ALLOWED IN CABIN"

Negativ: "Virgin Airlines lost my baggage, found it in 2 days and delivered it tome in 3 more days."