Finde günstige Flüge nach Ohio

Negativ: "The service on Virgin Australia is quite poor. They are barely around. The seats are also only mediocre"

Positiv: "Great crew, good in-flight movies. Good food."
Negativ: "Wifi connectivity was poor for most of the flight. Plane was very hot it was difficult to sleep."

Positiv: "Amazing crew, excellent drinks and decent food. Very comfortable seat"
Negativ: "Everything was great"

Positiv: "The seating in upper class is unconventional and uncomfortable."
Negativ: "Reconfigure seating in upper class. We will no longer be customers for that reason alone.."

Negativ: "Wenigstens Wasser ausgeben ohne zusätzliche Kosten"

Negativ: "There was a medical issue and Virgin Atlantic refused to accept the ticket code - for any price - toward a new ticket. I paid for a new ticket and took another airline."

Positiv: "The food was good. The lane was comfortable"
Negativ: "The flight was nearly full, and the 767 is a large aircraft. I think it would be preferable if Virgin Atlantic would board the plane by zones, similar to other airlines."

Negativ: "Nothing"

Negativ: "There is no entertainment, not really required on a short flight but nice when offered."

Negativ: "I cancelled this flight online, then I called to let them know I was getting emails, but that I had cancelled. For two days I received emails about delayed flights and now this."

Positiv: "Meals were excellent and plane was very clean. Economy delight is definitely an upgrade worth considering with extra leg room and space in front of you in general."
Negativ: "Boarding can get crowded so don't be in a rush"

Positiv: "Crew was very nice. Food was very good and plentiful. Entertainment was good. Overall the very long flight was better than expected."
Negativ: "It took forever to board in Sydney with all passengers standing and waiting for 45 minutes and never being told what was going on. I resented having my passport and ticket demanded at least 4 times. A bit overkill and a power trip by security. Absolutely despise airport security...there is no uniformity."

Positiv: "Food was delicious, consistent timely service and excellent entertainment options onboard. The flight was an hour early!"

Positiv: "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Negativ: "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."

Positiv: "We liked everything about our Virgin Atlantic flight. They could not have been more helpful from the time we got our Boarding passes in London until we got off the plane in Washington DC."
Negativ: "There was nothing to dislike on this part of our trip with Virgin Atlantic."

Positiv: "Crew were friendly and courteous"
Negativ: "Poor drink selection. Food mediocre. I felt like I was in the living room of the Beverley Hillbillies. Loud people, dressed like slobs. No manners"

Positiv: "Crew were great"
Negativ: "Uncomfortable to sit for eight hours"

Positiv: "Everything about my flights on Virgin Atlantic was amazing. The plane was new and comfortable, the seats seemed to recline more than in other airplane I have been. The entertainment was good with a wide selection of movies and TV shows. The crew was incredibly nice and helpful and I had a really pleasant time talking with them. On the airport team side I can also say they were extremely helpful as I missed my flight and they promptly rebooked me on the next one 3h later, free of charge. I think the stress of missing a flight was completely deflected by the help of the Virgin Atlantic crew at the desk so thank you for that!"
Negativ: "The only thing I would improve is the main dish in the meal. I loved all the small sides like the Boursin and crackers but I found the main meal a little bland l."

Positiv: "Staff was very friendly, the plane was very clean. Loved the entire trip, except for our uncontrollable weather delay."
Negativ: "Nothing"

Negativ: "Staff"

Negativ: "the food selection did not meet my diet restrictions. Found it hard to avoid due to hunger over the duration"

Positiv: "Friendly crew, clean, well presented cabin."
Negativ: "Flight was late (again). Food was very little for an international service (small packet of pretzels + savoury muffin."

Positiv: "Crew was very solicitous...food was quite good.."
Negativ: "Baggage was very slow in arriving. ..45-60 minutes"

Positiv: "The crew were very friendly and attentive through out flight."

Positiv: "Very polite and helpful staff."

Negativ: "After 14 hours the seats were like sitting on spikes"

Positiv: "The food was AMAZING. No, seriously. Everything we had was great."

Positiv: "I was selected for additional screening at the gate. I have no problem with this at all. From the start I told them I am traveling with my fiancee. They tried to hold me back in a separate area after the screening and I once again told them my fiancee was waiting for me. One staff memeber walked with me half way back to get her and then disappeared. By the time I found her and came back, the staff memeber was no where to be found. Now we had lost are spot in the line and had to go to the back of the line. We spoke to 3 different staff people about what was going on and everyone said, oh the guy over there will help you. But no one did. The staff had No idea how to run a security check or handle paople. There was No working wifi! There was no tvs in the seats, only the old style in the aisle. The staff told me the plan was going to retire at the end of the month. The food was more for animals then for humans! We got updates by txt 10 mins before the staff updated the gate on our flight out from SFO. I have traveled all over the world with a lot of airlines and Never had such a poor service, but what is it to expect. It was United after all!"
Negativ: "Refund of the whole flight."

Positiv: "Virgin atlantic is the best airline with Dreamliner"
Negativ: "Nothing"

Positiv: "Helpful flight attendants"
Negativ: "Delay at the airport due to system down where agents had to check in everyone manually"

Positiv: "NA"

Positiv: "The staff was so helpful and upbeat and somehow they stayed that way the whole 8 hour flight. This was economy btw! More good things: Comfy seat, personal entertainment screen, really nice food. One free checked bag, bathroom was bigger, (it may have been a handicapped bathroom)."
Negativ: "Nothing was a problem at all. (I saved "excellent" for the things I really wanted to emphasize)"

Positiv: "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Negativ: "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."

Positiv: "I've had knee surgery and the flight attendants were very accommodating as to "make" and ice pack for me. The recline of the seats was impecible. The food was great. Overall, great flight."

Positiv: "The movie selections and comfortable headsets made it possible to watch three movies uninterrupted. The food selections were well prepared. Flight attendants were helpful and efficient."
Negativ: "Boarding is always a bit of chaos when our seats are right in the back. People further up insist on boarding early and block the aisles in the process. Multiple levels of passport control and baggage checkout are chaotic, but that's for most all flights coming into USA? VIrgin/Delta handled it well enough. By the time we got through passport control in Boston ur bags were waiting and we had no problems at all."

Positiv: "Just the food and boarding was fine."
Negativ: "Everything else was bad. I think crew were a little rude!"

Positiv: "The crew was friendly and did a great job."
Negativ: "The seats were a little tight."

Positiv: "The enforcement of the quiet time to sleep on the flight. The excellent meals. The quality of the entertainment system."

Positiv: "The planes are really cool and seats were very comfortable. The part about phone/tablet holder in front of passenger is awesome. Crew was friendly"
Negativ: "Vegetarian food selection could be better, need more content in movie selection"

Positiv: "1st class, what's not to like?"

Negativ: "Seats need more padding"

Positiv: "From check in to landing in London, the gracious, helpful crew impressed us with their attitude and service"
Negativ: "Sound didn't work on some of the entertainment choices"

Positiv: "On time, everything normal."
Negativ: "Seat space so small that my knees were up against the next seat, even without it tilting back."

Positiv: "The service went a mile farther. It is my favourite airlines!"

Positiv: "The crew of the flight were very sweet and helpful"
Negativ: "When I bought my ticket I wasent informed that I needed a return ticket out of New Zealand before entering so I had to buy one super last minute and almost missed my flight"

Positiv: "nothing"
Negativ: "this is not an airline, this is a bus company"

Negativ: "Watch out for checked baggage fees on short haul international flights. If you buy their saver fare, VA charges you $130 to check a bag at the check-in counter. Highway robbery in my opinion! Make sure you add a bag beforehand. Corporate greed at its worst."

Positiv: "Easy check in and boarding."
Negativ: "Uncomfortable seats and poor food."

Positiv: "N/A"
Negativ: "BYOjet cancelled my flight"

Negativ: "Better choices for food"

Positiv: "Crew was friendly and efficient. The flight got in slightly early. Baggage was swiftly delivered after our arrival."
Negativ: "Very little legroom. I would have appreciated a small lunch item, beyond a tiny bag of almonds or two small cookies. But this is where we are these days with air travel."

Positiv: "The seats were extremely comfortable! I"
Negativ: "Nothing"

Positiv: "The gate agents and flight crew were very accommodating."
Negativ: "I was extremely annoyed that TSA Pre-Check was unavailable at Terminal 2 at 8:15am. This is unacceptable and not the TSA's fault. I fault the airline for this oversight. Delta needs to communicate better to the passengers if there is a possibility of this service being unavailable at an airport."

Negativ: "5 hours late!!!!!! Delta sucks"

Positiv: "Nothing"
Negativ: "Worse experience ever, flight delayed, lost connection, many hours in phone trying to fixed and anyway lost the flight, spent so many time at the airport with the front desk so disappointed"

Negativ: "Vegan options"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "The intercom was turned up too loud."

Negativ: "Delayed flight"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "Even the baggage was quick (highly unusual for Columbus, Ohio)! Everything went smoothly."

Negativ: "Person next to me overflowed into my seat…"

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Although the weather was sketchy and the flight was delayed about 2 hours, the actual flight was much smoother than forecasted."
Negativ: "First time I've experienced a boarding procedure that seemed disorganized."

Positiv: "Departed on time. Very courteous crew."
Negativ: "Nothing."

Negativ: "The floor of the aircraft was cold!"

Negativ: "Crying baby"

Positiv: "Immagration was fast and organized didn't take long to move through customs. Quick and smooth"

Negativ: "It was a late flight and didn't see the flight crew much at all"

Positiv: "There was a bit of a mixup in boarding the plane but otherwise the flight was good. There was no entertainment system on this short flight. The flight attendants were very pleasant & efficient. They only served snacks on this short flight but were very good at ensuring everyone had at least one or more beverages. The premium seats were very comfortable ."

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Excellent crew, snacks and coffee, comfortable economy seats. Plane landed 15 min early. Bags beat me to the carousel."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Generally, Delta is cleaner, their terminals are much nicer, and the experience is better than one with American and United. I wish they had more direct flights to my normal destinations--I'd fly with them more!"
Negativ: "Someone unloaded a lot of crumbs on my tray table and they all got smooshed on the back of the seat between the tray table and chair. It was pretty nasty. (The tray table was clean, the back of the seat wasn't. Please be nasty.)"

Positiv: "Gate Agent was extremely helpful and compassionate regarding making sure our family (traveling with adolescent children)was accommodated ."

Positiv: "On Time, comfortable seats, good coffee and mixed nuts, smooth flight and landing."

Positiv: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"
Negativ: "I can’t make it in mexico city on tuesday, wednesday’s performance had to be cancelled and we need to pay the cancellation fee 11500 mexican pesos of the studio and musicians"

Positiv: "Female flight attendant was incredibly personable and had a bubbly personality. Definitely made you want to smile"

Negativ: "Not enough room. Could have better technology and better food choices."

Positiv: "Beautiful plane, great entertainment system, two bathrooms for economy class, decent food"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Always nice to be on an American plane out of an American airport.....SO much more professional. :))"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "The initial boarding process was quick, smooth flight"
Negativ: "I've never had a flight wait over 30 minutes past departure got other people to make a connection and get on to this flight. Seems beyond normal and wrong to those that were there in time and on the flight to support an on time departure"

Negativ: "Price to get a little more space"

Negativ: "For the second consecutive Delta flight, one at LGA, one at JFK, (it’s never happened on any other airline) TSA pre-check was closed and over a dozen agents trying to upsell the CLEAR program were working hard to get people to spend $175 not to wait in the resulting one hour long line."

Positiv: "Had tv & movies available but kept losing signal"
Negativ: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."

Positiv: "Very professional cabin crew"

Positiv: "I was able to sleep!"
Negativ: "Could not get comfort upgrade"

Positiv: "Flight attendants were friendly."
Negativ: "Coffee was bad and was luke warm!! It was very cold in the cabin and then really warm."

Positiv: "The food was excellent, as well as the flight attendants."

Positiv: "The crew and service were outstanding, seat was comfortable."

Positiv: "I was going for weekend trip and because of delays I would've been there less than 20 hours. But Delta was terrific in giving me a refund and essy to work with via Twitter. 2 hour phone delay but they called me back to complete refund."
Negativ: "Chaos at gates. Changed gate 3 times. No real updates."

Positiv: "Nothing to complain about."

Positiv: "Overall good flight."

Positiv: "Even with the weather being bad, the flight crew handled the situation really well. No one on the plane freaked out which was awesome, so I'm happy with the way they handled it."
Negativ: "The weather was pretty nasty so we had to be re-routed to Cleveland to get more gas before landing in Columbus. It definitely wasn't the airline's fault, but it still was annoying. Thankfully I didn't miss anything!"

Positiv: "Customer service by the crew"
Negativ: "Lufthansa still charges full price like usual, but on a 8+ hour flight to serve a cat size meal of pasta soaked in some pesto sauce is unacceptable! Thank god I had lunch at Frankfurt before departure! Covid-19 should not be an excuse for lack of services! I work for a company which falls into the Essential business category and despite the pandemic we NEVER EVER compromised with the top quality of our product! I am so dissatisfied with Lufthansa and what they have become, pale shadow of a great company, very sad...."

Positiv: "Piloten sehr nett gesprochen"
Negativ: "Aus und Einsteigen besser organisiert von Crew nochmals Durchsage"

Negativ: "Verspätetes Boarding früher ansagen."

Positiv: "Economy light is not a good choice but that is not what was special. Everything worked together very well, beginning with timeliness, but crew and service outstanding."
Negativ: "See above. I will only buy further tickets directly from airline"

Positiv: "Amazing service and food"
Negativ: "They charged me $60 for checking one bag in for this international flight"

Positiv: "Awfull!!"

Negativ: "Did my check-in 24 hours before to make sure I would have an aisle seat ... Lufthansa changed my seat at last minute to a window seat!!! What a poor customer experience."

Positiv: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Negativ: "The ground staff were rude and officious"

Negativ: "Verpflegung fehlte kpl"

Negativ: "Crew was young and did a good job but I got the feeling they were working their way to their own vacation at the destination."

Positiv: "Alles prima Sehr guter aufmerksamer Service"

Positiv: "Gefallen hat mir, dass der Kapitän immer wieder den aktuellen Status zu unserem Aufenthalt in Linz mitgeteilt hat. So war sichergestellt, dass stets die neues Information zur Verfügung stand."
Negativ: "Die Verpflegung, als wir nach Linz umgeleitet wurden. Leider gab es nur Getränke."

Positiv: "Freundliches Bordpersonal"
Negativ: "Essen wurde kalt verteilt, auch in Business class recht enge Sitze"

Negativ: "Schlechtestes Bordessen seit Jahren. Alles vollkommen geschmacklos. Chicken Curry richtig schlecht, wie es gut geht zeigt United. Ein vertrocknetes Brötchen als Beilage dass eigentlich niemandem mehr angeboten werden kann."

Positiv: "Guter Flug"
Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Negativ: "wasserflaschen und cola bûchsen"

Negativ: "• Die Zwangsbelüftung verteilte einen ungewohnt starken und eiskalten Wind, und diese Einstellung wurde nicht abgemildert! • Die Freundlichkeit der Stewardess. • Der Klapptisch war einseitig abgebrochen, sodass nichts darauf liegen konnte."

Positiv: "All except bfast"
Negativ: "Bfast"

Positiv: "Alles ok"

Positiv: "Sonst ok"
Negativ: "15 min Verspätung"

Positiv: "Crew tried its best to fulfill the needs of the passengers. Flight was overbooked."
Negativ: "No space at all for all the luggage."

Positiv: "Alles war sehr gut. Besatzung war sehr freundlich und der Flug verlief komplett problemlos und pünktlich."
Negativ: "Natürlich war nicht viel Verpflegung an Bord, aber für einen Kurzstreckenflug und zu diesem Preis ist das auch absolut in Ordnung."

Negativ: "Flieger startete zu spät und kam mit noch mehr Verspätung in Frankfurt an. dort wurde keine Treppe ans Flugzeug geschoben. Dann mussten alle in den Bus steigen. Viele versäumte Anschlussflüge, Menscheb sehr unglücklich. System Versagen von Lufthansa und Fraport zusammen"

Negativ: "My luggage did not arrive on the flight from Frankfort to Athens. The Lost Luggage staff was very helpful, but the process took a long, long time. Then when my luggage arrived the next morning, no one was staffing the Gold kiosk, so it took another hour and a half to get my luggage. (We had received an email saying that the luggage would be available at 7:30; no one was there to provide it to us)"

Positiv: "best take off and landing I’ve ever experienced. 2 meals for an 8 hour flight and all the red wine I could drink!"

Positiv: "Pünktlich gestartet und alles in allem ganz okay"
Negativ: "Super altes Flugzeug"

Positiv: "Das Personal war sehr zuvorkommend jung und wirklich nett! Alle Ansagen im Flugzeug waren ausführlicher und netter als für gewöhnlich"

Negativ: "never got to goddamn frankfurt"

Negativ: "Von drei Flügen auf der Strecke Bali-FRA war einer von Lufthansa ausgeführt und der einzige verspätete gewesen. Leistung - OK, mehr kann ich nicht sagen."

Positiv: "Personal freundlich und aufmerksam. Flug pünktlich."

Positiv: "Helpfun plane crew"
Negativ: "Flight got delayed. We got put ln differnt flight thru san Francisco. Another flight got delayed. When we got transfer no one told us we have only bearly 1 h to catch the next place to Germany. They assured us we will make it twice. We missrf the plane to Germany over 30 min. San Francisco airport horrible. No one gave us any information. They didnt know wfere is what. No one helped us."

Positiv: "Enjoyed the legroom even though we flew Economy class. Good selection of free movies. Crew was friendly and accommodating."

Positiv: "Service oriented; kind smiles; responsive Pilot provided a smooth and fast flight."
Negativ: "No complaints at all."

Positiv: "Verpflegung am Board war gut und Personal sehr freundlich gewesen. Sehr schnelle und kompetente Abwicklung beim Boarding."
Negativ: "Die Verspätung ist natürlich immer nicht gut, aber für uns war dies kein Problem gewesen. In 99 Prozent kann auch die Crew sehr wenig dafür."

Positiv: "Food & entertainment were good;"
Negativ: "Seats were very tight, several crying babies (no fault of airline) making it difficult to sleep"

Positiv: "The food was pretty decent."
Negativ: "The seats are uncomfortable and do not recline. The plane was old. No entertainment. For the money look elsewhere."

Positiv: "Flight was comfortable and quick."

Positiv: "I had a great seat in premium economy. I would recommend upgrading to anyone. Friendly crew. Good entertainment options."

Positiv: "Nothing"
Negativ: "The plane was expected to land at FRa an hour early Andy they couldn’t wait five minutes for us after a three hour delayed flight. Every other flight was delayed on average 30minutes. When we arrived whoever was running the jet bridge took 15 minutes to get it out to our jet, essentially causing us to miss our flight right then. And then the staff had the audacity to tell us we had to hike back ten minutes to wait in an hour long line to rebook. When they could have done it at their gate just as easily. Simply awful service For paying first/business class"

Positiv: "Air Canada is a great airline too"

Positiv: "Everything worked very well."

Positiv: "Das Flugpersonal war sehr freundlich, das Essen war in Ordnung, die Filmauswahl war sehr gut."
Negativ: "Leider war es sehr eng in der Economy Class und relativ laut aufgrund einiger Kinder."

Positiv: "Alles bestens"
Negativ: "Nichts zu bemängeln"

Positiv: "One airhostess ruined my flight experience. Anyway in the beginning on the journey my daughter was not well and other crew members gave her candies. I liked the sweet gesture."
Negativ: "I was traveling with my daughter. There was no food choice left for my child and me. Crew member rudely said there is only beef option left do you want to have it? I said no. I asked her are we not going to get anything to eat since you are out of options. She continuously kept on repeating that I said no and that she kept emphasizing that there is only beef option left. Finally she save the supplement To meal. Her tone was very impolite when especially we pay so much and service we get for a long flight is good"

Positiv: "Das Flugpersonal war freundlich und verbindlich. Die einzige Ansage aus dem Cockpit war eine Kurzansage: 20 Sek und zwar 20 Minuten vor Landung. Das hat sich überheblich angefühlt. Ist Piloten und Copiloten bewusst, wer deren Gehalt zahlt?!"

Positiv: "Professional, efficient, full, nice sandwich and coffee."

Positiv: "Food was good. Flight attendants were good."
Negativ: "Luggage didn’t make it to my final destination . The fact my luggage was lost might have made my reviews of other areas more harsh than actuality"

Positiv: "Boarding war super schnell. Die Stewardessen waren wie immer sehr freundlich und hilfsbereit."
Negativ: "Die Bordansagen waren in gebrochenem deutsch und teilweise sehr wirr. Die Stewardess hat beim Austeilen des Essens/der Getränke ständig Leute vergessen. Ich kam mir vor wie auf einer Kaffeefahrt, ständig Werbung für irgendwas, was man kaufen soll: FlyNet, Boardshop, irgendein Hilfsprojekt."

Positiv: "The flight was fine. However, because of a potential snow storm in Boston for 3/21, the flight with Lufthansa was cancelled. We were switched to TAP Portugal for the 22nd. When we arrived at Logan airport, we were told by TAP the flight is overbooked, but there is a chance we will get seats. We did get seats at the last moment, always kept abreast by TAP representatives. The flight was a non-stop flight, leaving at 6 PM arriving by 6 AM, far better than the connections with changes the day before."

Positiv: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Negativ: "Nothing"

Positiv: "The crew was professional & friendly"
Negativ: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Negativ: "Everything was OK"

Negativ: "The plane is so old..,"

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Not being 1 hour late"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Nice attention and good food. Plane and seats are confortable"

Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Positiv: "Nothing!"
Negativ: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Negativ: "Not having to walk outside in Edinbur4gh to board the flight."

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Negativ: "Larger meals."

Positiv: "Friendly and efficient crew. Flights were on time if not even early."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "The crew!!"

Negativ: "Turn the lights on early making it hard to sleep"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Crew was in a festive mood, the meal was unexpectedly delicious"
Negativ: "Seats ok, but could be more comfy"

Positiv: "Light snack and complementary wine"

Positiv: "Landing"
Negativ: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"

Positiv: "Face recognition was amazing"
Negativ: "Too hot on plane"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Professional crew. Good boarding."
Negativ: "No entertainment on board in business. Stale buns - staff unapologetic. Older 737 with uncomfortable seats."

Negativ: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Positiv: "The attendants took great care of us. Super smooth flight."

Positiv: "Nice crew; clean plane; decent dinner"
Negativ: "No entertainment system; insufficient knee space"

Positiv: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Negativ: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Positiv: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Negativ: "there was no lounge close to our departure gate"

Negativ: "The streaming service didn’t work"

Positiv: "I got some rest"
Negativ: "unable to charge my phone or watch movies"

Positiv: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Negativ: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Positiv: "Good Experience"
Negativ: "Nothing much"

Positiv: "Premium economy service was good."
Negativ: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Positiv: "Friendly staff, good service and on time departure/arrival."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Positiv: "Bording was good and general flight ok"
Negativ: "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Negativ: "A full flight in the midst of a pandemic. Totally unsafe! Safety first in the air and closed space vs how many you can pack in during a pandemic. Disgraceful! I have tried to avoid AA due to how they handle flying right now , I couldn’t today and they were just as bad as I imagined. Delta was so much safer and more protective of its customers . 50-60% full by design . Fly them and learn something."

Positiv: "The seat although with limited leg room, was comfortable."
Negativ: "The desk agent at the airport was awful and made my experience unpleasant. And already stressful travel was made much worse."

Positiv: "The crew was friendly"
Negativ: "I paid extra to pick seats for my fiance and I and when we arrived at the gate, they had changed my seat without any advance notification"

Positiv: "The plane did not crash."
Negativ: "Pilot to passenger communication. On time departure. Cleanliness and comfort of plane. Bigger plane to accommodate roll aboards. Flight attendant’s attitude. Ticket price, but there’s no competition on the route."

Positiv: "Horrible !!!"
Negativ: "Be on time !!!!"

Negativ: "Try to be on time!"

Negativ: "kleines Frühstück für umsonst"

Positiv: "Nothing."
Negativ: "Two hour delay including 20 minutes to get flight data because on board computer not functioning. Usual knee in chest seats on commuter jet."

Negativ: "Flight delayed 24 hrs"

Negativ: "A 41 min flight took 4 hrs..AGAIN. LAST THREE TRIPS AVERAGED 5 HRS LATE"

Negativ: "Crew serving food passed me by by, seemed rushed and missed my row."

Positiv: "The crew was very friendly and very quick with orders! They also had a lot of patience. Some of the passengers struggled to listen to directions, and the staff did a good job providing kind reminders to everyone."
Negativ: "Less turbulence, but that's not the airline or staff's fault."

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Negativ: "I was bumped off the flight due to weight restriction and moved to a flight 6 hours later, it only took me 4 hours to rent a car and drive home. I am a 210 lb 6ft tall male. I was not the reason for the plane being over weight, I was there before boarding took place they didn't ask and I didn't fly."

Positiv: "Boarding was smooth."
Negativ: "American needs to recognize that people in Miami are savage animals and don't have manners, which is relevant to getting off the plane. They come running up from the back and clog the aisles instead of letting people off row by row like the rest of the country does."

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Uneventful as it should be!"
Negativ: "Non functioning personal lights for reading etc."

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Negativ: "My son and I had seats in different places and they asked him to move forward several rows because of weight and the seat beside him was empty so I asked if I could sit next to him and they said no without giving any explanation. That kind of upset me. Just a short explanation would be fine."

Negativ: "Small, cramped seating"

Positiv: "I wanted to fly british airways because they have newer nicer more modern planes where even coach has electrical plugs. Seats are more comfortable. Imagine my surprise when my flight was changed to American Airlines on a plane that was so old the seats didn’t have inflight entertainment and they were way too small."

Positiv: "Smooth pleasant flight, on time departure and arrival"
Negativ: "No food. 5 1/2 hours flight and we were offered one biscotti pkg. paid extra to sit in an exit row and never offered any food even to buy. Unpleasant attitude from flight attendants."

Negativ: "Terrible service from crew. Bad odors from bathrooms."

Positiv: "Confort and good treatment."
Negativ: "I didn’t have the opportunity to chiíes seats."

Positiv: "I enjoyed the on-air entertainment."
Negativ: "My seat was in the back of the airplane, and I was in the middle seat."

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "Flight was delayed so much that I would miss my connection so I never went and am on a new flight today on a different airline"

Negativ: "Too cold"

Positiv: "Despite the long flight the cabin crew took excellent care of the passengers. Good food, entertainment and a quiet and dim cabin for napping"

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "Nice seats. Comfortable. Fast, efficient boarding, but it was a small plane and not nearly full, although full enough that I couldn't have a seat next to my husband."
Negativ: "They split up my husband and I. One screen for every 4 rows of seats playing one in-flight movie. Apparently there was WiFi that you could download an app for and watch other stuff, but no good selection at all, and since I had no way to charge my phone, it didn't seem a great idea to waste the battery. Only food for over 4 hours of sitting on the runway and flight was a bag of mini pretzels."

Positiv: "arrived on-time"
Negativ: "We were booked in the very last row (unable to select a seat at the time of purchase) and had a rough time of changing the seats. The entertainment system was having problems and the whole entertainment system had to be re-booted about 90 minutes into the flight. It still didn't fix my seat's TV. Otherwise the trip was uneventful and we managed to get better seats on the return flight."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "The flight was quite emty and instead of packing everyone in the same area, we all had a row for ourselves which was very enjoyable. Flight crew was very nice"
Negativ: "The interview by a British Airway agent before the flight. I have been to the USA many times and I totally understand this type of interview, but the agent was aggressive, asking questions that were totally irrelevant. She did not even care about why I was going to the USA or where I was staying. Se was rude and I was really unpleased by her attitude saying it was British Airways way off doing interviews. Again I have had many interviews before flying to the USA, never been a bad exerience before"

Negativ: "I didn't like the fact that I was told to preboard when I checked in before the flight and was told by another employee i was in group 6 and shouldnt be in line. Had to explain why I was preboarding and didn't like having to hold up the line. It was embarrassing."

Positiv: "Nothing"
Negativ: "Everything."

Negativ: "The delay in Columbus caused me to miss my connection and have to fly into LAX instead of LGB."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Negativ: "My flight was canceled and rebooked overnight, then delayed 2-3x. This wasn’t all the airline’s fault, but nevertheless, it was a very mediocre experience."

Positiv: "Friendly crew and on time arrival we great. Seats are closer on all flights so comfort has suffered. Hard to use a laptop on the tray in economy. Lavatories all in good order and abundant entertainment choices for a domestic flight."
Negativ: "As mentioned above the seat distances are tight in economy."

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Positiv: "If you are not in first class, they treat you like dirt."
Negativ: "I saw the whole plane packed in the back with 6 people in a row, when the middle of the plane has plenty of empty seats. It seems that American Airlines will pack people who don't pay for choice of seats in the back. Distasteful practice."

Positiv: "The air stewardesses were extremely cordial and continuously asked if the passengers needed anything many times during the flight. It's a small gesture but I appreciated it very much. Free wifi (for movies/in-flight entertainment) was also a plus."