Finde günstige Flüge in die Niederlande

"keine warmen Getränke, Wasser oder Bier nur zum Kauf"

"Check in of luggage the day before"

"I flew business class. But nothing compare to business class. Lounge closed in Vienna. Not exist at all in Tel Aviv. Priority boarding not exist in Tel Aviv despite available business counter. Nobody in front of me was checked in to Business or with Senator status. No welcome drinks. All overall awful experience."

Positiv: "Perfect"
Negativ: "More food"

Positiv: "Quick Trip, Friendly Staff"
Negativ: "Spacing of seating due to covid."

Positiv: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Negativ: "Movies available weren't to my taste, which isn't of great importance anyway."

Positiv: "Pünktlich!"

Positiv: "Pünktlich!"

Positiv: "Schöner kleiner Flieger"

Positiv: "Austrian... einfach sehr pünktlich!"

Negativ: "Boarding tool a long time and late take off"

Positiv: "Nice crew"
Negativ: "You give no room for passengers to sit comfortably. We are crammed in the airplane like sardines in a can. No legroom, small seats, etc."

Negativ: "Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience."

Positiv: "Crew was polite and helpful"
Negativ: "Long boarding time. Pasengers with huge bags as hand luggage. This should be controled."

Negativ: "Leider nicht pünktlich"

Positiv: "On time & clean"
Negativ: "Can’t really say"

Positiv: "Tolle Crew"
Negativ: "Abgeranztes Propellerflugzeug"

Positiv: "Noting outstanding."
Negativ: "Seat comfort."

Positiv: "Service"
Negativ: "Sitzabstand und die Klimaanlage an den Füßen nicht so kalt stellen."

Negativ: "Verspätung war unschön."

Negativ: "Pünktlichkeit"

Positiv: "Alles bestens gewesen. War wirklich positiv überrascht."
Negativ: "Fällt mir nichts ein"

Positiv: "Friendly crew"
Negativ: "Boarding was a little off because we had to wait longer than expected for bused to bring us to plane . They should have Waited until buses arrived and then had passengers go through the gates so everyone could remain seated at the gate and not wait 20 minutes while standing."

Positiv: "Great to be able to check in bags at the CAT railway station in the morning. Cabin crew were excellent- very friendly and helpful and did two drinks services. Austrian’s cabin crew sets them apart on European routes."

Positiv: "Wifi onboard"
Negativ: "Wifi über paypal buchbar, aber Paypal verlangte SMS authentifizierung, was während des Fluges logischerweise nicht ging."

Positiv: "Amazing"
Negativ: "Nothing"

Negativ: "Personal am Gate überfordert und extrem langsam. Alles verspätet: Informationen, Boarding, Abflug, Ankunft, Aussteigen - wie bei Austrian "normal". Daher fliege ich mit Austrian nur dann, wenn es nicht anders geht."

Negativ: "Pünktlich abfliegen, schnelle Gepäckabwicklung, wenigstens noch eine salzige Alternative zu süß"

Positiv: "Catering in business toll"
Negativ: "Verspätung. Leider jede Woche mittlerweile"

Positiv: "It was better with the earache, plane felt cleaner, the crew was more friendly and attentive. Didn't feel as dark as the first flight."
Negativ: "The Star Alliance flights aren't that cheap. Comparable price between Lufthansa, Swiss, SAS and Austrian. Lufthansa gives you food, and has friendly service. SAS gives you coffee and tea. On Austrian and Swiss I didn't get anything. For same price range and same alliance, that is a point I keep in mind. Now I mainly try to get onto Lufthansa flights (or Turkish Airlines which is my favorite). Even on Aegean, I got better food, and the magazine was better, plus there were some monitors to track the flight. Austrian feels cheaper than the others. That is the main point I didn't like."

Negativ: "Gepäck könnte nicht an Zielort durchgecheckt werden Durchgeführt von Eurowings"

Positiv: "nicht viel"
Negativ: "laut , eng , klein , unpünktlich"

Positiv: "Nettes Bodenpersonal"
Negativ: "70 Minuten Verspätung auf einem 40 Minuten Flug Nicht mal die Auswahl zwischen süß und salzigem Snack"

Positiv: "Everything from boarding, service on board, disembarking--- easy and efficient--polite and friendly"
Negativ: "Nothing"

Negativ: "Missed the flight from Houston to Fankfurt and the airline canceled the whole round trip. I did not know I had to call the airline to let them know not the cancel my trip. I would've appreciated a notice of that."

Positiv: "Getränkeauswahl"
Negativ: "Eine alte AB Maschine mit geringem Sitzabstand. Unkomfortabel. Snacks sollten häufiger gewechselt werden. Verspätung."

Positiv: "Um diese Zeit wird das Programm abgespult, da erlebt man selten highlights. Allerdings war die abgespulte Leistung i.O."
Negativ: "Leider war das Flugzeug sehr voll, somit war es unangenehm eng."

Negativ: "Alte Maschine. Ein Stück abgepackter Kuchen"

Positiv: "The Austrian Airlines crew was great, very courteous, very professional and friendly. The food service was also excellent."
Negativ: "My complaints go to something not directly linked to the flight crew. 1. When boarding, I like to see when passengers are called in groups relating to distant seats in the plane such that they do not step over each other during luggage placement. That is more comfortable than let the crowd enter randomly. 2. I notice people enter the cabin with 2, even 3 pieces of luggage. Even though each one has proper dimensions, they overload the overhead compartments and it is hard for everybody to place his/her belongings in a suitable way. 3. The rows in the airplane seems to have gotten closer ti each other. It is not the airlines fault, except perhaps when choosing whose airplanes to buy...but again, there are only two major contenders in that segment. For overseas flights, it is pretty uncomfy. 4. Lastly, unboarding the plane could also be performed (enforced by the crew) to be in a more civil fashion rather than haveing5 a stampedo - again calling separate grouos of rows in the name of fairness, or simply vacating it row by row from the front to back."

Negativ: "Seat !!"

Positiv: "Nothing at all."
Negativ: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Negativ: "Passengers should be notified of the process of changing airplanes at Vienna. What a nightmare. We were scheduled for 50 minutes between flights. Not really enough. If we were aware of what was required it may have helped, however the distance we had to walk was rather extreme."

Negativ: "Flug ist ausgefallen"

Negativ: "Maschine ist 40 Minuten zu spät nach Berlin gekommen, in Summe 100 Minuten Verspätung, das Bodenpersonal war dann zu wenig um mit der Verspätung halbwegs umgehen zu können."

Positiv: "The attendants on Austrian air are all very nice and helpful. You can make any request of them or ask any question and they are happy to help. Great customer service. Arrived on time. Also, very good entertainment options!"
Negativ: "The seats are very uncomfortable on Austrian air. The only way I would fly them again would be if I had extra money for the exit rows with more leg room. Food isn't great, but no airline food is really great. Boarding was significantly delayed from what it said on the boarding pass, with no updates. But we arrived on time. Getting luggage after flight at Dulles took a really long time, but I think that is more of an airport issue as getting my luggage from another Austrian airlines flight to another airport was a breeze."

Positiv: "Dass es nur eine Stunde Verspätung war"
Negativ: "Dass Swiss gebucht wurde und Austria ihn durchführte, dass die Anschlussverbindungen nicht geklappt hat"

Positiv: "I get Airpoints with the flight, crew were lovely."
Negativ: "Flight was overbooked, so a few delays (as they were asking if anyone would layover to release a seat) and they were being very strict on the one bag per traveller, but that’s fair enough considering it was busy."

Negativ: "das essen und Service in der Business class lässt mittlerweile immer mehr zu wünschen übrig. statt Verbesserungen wird hier anscheinend auch schon immer mehr der sparstift angesetzt."

Negativ: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."

"Horrible airline and airport"

Positiv: "Great crew, gently made sure we had our masks on."
Negativ: "Boarded some passengers very early and had to wait on bus and plane for other passengers who boarded at normal time."

Positiv: "The plane was already delayed they didnt notify us and when they posted the time on the board, we went 15 mins before the take off and they didnt let us on the plane"
Negativ: "Communication"

Positiv: "Nothing Horrible service"
Negativ: "The customer service. The flight attendants have no respect"

Negativ: "Water for free"

Positiv: "Nothing I like!"
Negativ: "No free food or at least water. You need to pay for everything. High air fare, No seat LCD TV, No wifi. Worst airline ever"

Positiv: "Nothing to tell seriously"

Positiv: "Crew gut"
Negativ: "Boarding dauert relativ lange"

Positiv: "The agents wre wonderful. They kept us up to date and were both polite and professional."
Negativ: "The food, It really needs improvement!"

Positiv: "Not clean"
Negativ: "Not clean"

Positiv: "Friendly check in!"
Negativ: "Extremely hot boarding and no air conditioning while waitin to taxi to runway."

Negativ: "No delay"

Negativ: "We will never fly Air France, Transavia or Dutch airlines again. Terrible planes for Air France and terrible checking in and connecting flights for transavia and Dutch airlines"

Positiv: "Yes both are good"
Negativ: "Timing Cz I was delay 1 hour and half ! And we already booked a taxi to pick us from the airport and he left n charge us! ! So we had to take another taxi . As for the website! I’m trying to book luggage online I can’t get through at all! I’ve been trying since yesterday ... thnx"

Negativ: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."

Positiv: "clear information. good staff.good boarding return flight."
Negativ: "monitors for flightinformation was not present. the stewardess was acting here performance for incidents. not 2019 anymore !!!"

Positiv: "Price."
Negativ: "they could offer at least water “on the house”"

Negativ: "Delay in boarding, extremely slow."

Positiv: "Nice crew and pilots! Good food and beverage selection"
Negativ: "No wifi. Luggage went to Detroit instead of Amsterdam. Was delivered 3 days later to the house I was visiting in sevilla Spain"

Positiv: "Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with."
Negativ: "Nothing"

Positiv: "Das boarding war gut, pünklich und unkompliziert die Mitarbeiter haben angespannt und gestresst gewirkt der Sitzplatz ist eine Katastrophe, überhaupt keine Beinfreiheit"

Positiv: "Nettes Flug Personal. Superpünktlich gestartet und gelandet."
Negativ: "Zustand der Boing 737 - 800 war gut. Beinfreiheit war O.K"

Positiv: "Das Flugpersonal war sehr freundlich und zuvorkommend. Einziger Nachteil bei diesem Flug war die 20 minütige Verspätung des Starts. Ansonsten kann ich Transavia auf jeden Fall weiterempfehlen. Sehr gutes Preis-Leistungsverhältnis. Ist eine KLM Tochter."

Positiv: "Seats were more comfortable than I expected."
Negativ: "It would have been better to have 2 carry ons. Even a bag of snacks was considered a carry on and i had to put it and my purse in my backpack."

Negativ: "Our plane was delayed an hour and then when we landed well after midnight our bag came off the plane with a broken shoulder strap. Will not fly again."

Negativ: "Not much food choice otherwise a really good flight"

Negativ: "Wpuld be helpful to be able to put the online boarding pass in iPhone “wallet."

Positiv: "Inexpensive fares are worth something. Where else can you fly half way across the EU for 150 euro? The crew was cheerful and helpful. Website, phone app and email reminders are great."
Negativ: "You do pay alacarte for everything. And service suffers in the name of low price. Checked bags, drinks and food. Be prepared to walk or stand everywhere, baggage check-in at Orly is in the basement and the last areas 132. The gates are the last gates in the south terminal. And when you get to the gate boarding is done enmasss so you wait in line. But the fares are cheap."

Positiv: "The flight attendants and pilots were very nice, I had plenty of room in my seat. The trip was smooth and not at all stressful."

Positiv: "The fact that we arrived to Amsterdan"

Positiv: "Clean planes, nice friendly flight attendants, smooth on-time boarding."
Negativ: "Lack of entertainment on the flight."

Positiv: "Friendly staff. Passanger leg room is ok. Very reasonably priced food and drinks. No serious delays."

Positiv: "We had arrived to destination in somehow safe condition"
Negativ: "- Will charge you for anything... extra kg (or less) - charge! Water for 5 hours flight? - Charge! - They ruined my suitcase and won't pay for it - Drunk people making mess on the plane and throw-up on your cloths? Your problem. To conclude, flight with many low cost, but never had that bad experience before."

Negativ: "The flight departed about 45 minutes late. Despite it being a late evening flight, they NEVER turned out the lights, which would have made people a bit more quiet and sleep. Instead it was a wild party with adults shouting all over the place. A girl sitting next to me was cutting her finger nails. Couldn't get any rest whatsoever. Also my seat did not recline."

Positiv: "Prompt, courteous and professional"
Negativ: "Everything was great"

Positiv: "Excellent price with good crew and good equipment"

Positiv: "No problems, right on time, modern aircraft."
Negativ: "Small seats and little space."

Positiv: "The check in and boarding processs was very quick and easy. Would recommend this airline"

Positiv: "Personal professionell, freundlich."
Negativ: "Da wir schon online eingecheckt hatten, dachten wir baggage drop-off ist ruck zuck erledigt, denkste! Nur ein Schalter besetzt - dauerte ewig! Flug war außerdem verspätet. Sitzabstände sehr gering."

Negativ: "Gepäckabgabe war eine einzige Katastrophe, alles ging durcheinander. Und die die am ehesten am Flughafen waren, waren die letzten beim Boarding. Soviel Inkompetenz habe ich lange nicht mehr gesehen. Nie wieder! Dann müsste man sich Kaffee an Bord noch selber bezahlen. Bordsprache mit Englisch und viel zu leise."

Positiv: "The Flight was good"
Negativ: "The Airport in Crete was the worst I have ever seen for cleanliness, long lines to drop bags."

Negativ: "Verspätung, viel zu kalt an Bord"

Positiv: "Comfortable seating and pricing"
Negativ: "There was nothing I didn’t like. All was as I had expected"

Negativ: "Waiting for suitcases"

Negativ: "es war nicht möglich den Vorabend Checkin durchzuführen. es wurde automatisch eine Buchung bestätigt, wo nur Handgepäck frei war. Es gab keine Möglichkeit zu korrigieren, dass auch ein "normales" Gepäckstück auf der Reise dabei ist"

Positiv: "Der Flug war super pünktlich und schneller als angegeben."
Negativ: "dazu kann ich leider nichts sagen, habe keinerlei Leistungen in Anspruch genommen bei so einem kurzen Flug!!!!"

Positiv: "The crew was nice."
Negativ: "It was impossible for me to reserve seats in advance. I tried online and via text messaging with the airline directly. I was finally told, after multiple attempts and many texts messages back and forth with a representative, that I could only reserve my seats during check-in at the airport because my ticket had been purchased via another airline/ service (I had connecting flights). This was very frustrating. Also, the seats on the plane were very uncomfortable, there's no room, and I'm not a large person. When they offered something to drink, I asked for water and had to pay 2.80 for it, there were no snacks. I would not fly this airline again."

Positiv: "Flug war pünktlich"
Negativ: "Bodenpersonal unfassbar inkompetent"

Positiv: "Boarding + Flug absolut pünktlich und ohne Zeitverzug"
Negativ: "Absolutes Chaos an den Drop-Off Schaltern, null Organisation, wildes Durcheinander - und das frühmorgens um 5h00"

Negativ: "Delay"

Negativ: "Terrible boarding after 2 hours."

Negativ: "Check in war sehr schlecht und auf dem Flug bekam man nicht mal einen Schluck Wasser gratis... Einfach unglaublich wie schlecht der Service war."

Positiv: "Space"
Negativ: "I needed a printed Boarding pass. This should also work electronic..."

Positiv: "Nothing much every other plane is more comfortable."
Negativ: "We were five people with five carry-on lugages and five small individual bags. The people in boarding tried to charge us €76 for each one of the bags for a total of €380 extra. We managed to put three of those bags inside our suitcases but we were still charged for two very small bags €152."

Positiv: "Fast boarding"
Negativ: "Nothing"

Negativ: "There was a long cew at the bag drop off. I almost missed my flight although I was at the airport 2 hours before depature!"

Positiv: "Pünktlich - Freundlich Self in Check hat gepasst"

Positiv: "Easy and well organised. No long waits."
Negativ: "Check-in process for colleague's musical instrument appalling. For lute safety requires window seat. Can't be done online or at automated check-in desks. You have to go to customer services and wait in long slow queue for 2 assistants. Staff constantly bring others to desk in front of queue."

Negativ: "Both of my flights were at least an hour late"

Positiv: "Sehr freundlich"

Positiv: "Cheap. Got me home safe"
Negativ: "Cleanliness. Comfort"

Positiv: "easy, no fuss boarding and flight"
Negativ: "the queuing to have your bags scanned as you board your flight was confusing as there were 3 queues in the same space for flights leaving within 10 minutes of each other. Not a big deal, but someone explaining which queue to those at the back would have been helpful"

Positiv: "Cheerful crew"
Negativ: "Not waiting for 90 mins in Luton"

Negativ: "We left with 2 hours of delay to land at midnight on a Sunday night.... to other ways to go home than taxi which is expansive and long."

Positiv: "Boarding was smooth and a far better experience than EasyJet's competitors"

Positiv: "Good crew - efficient, polite and made the trip easy"
Negativ: "The usual shennanigans being herded into a crappy space before boarding.."

Negativ: "es war alles super"

Positiv: "Crew was amazing! The plane was like new, very clean & very comfortable. The check-in staff was also very frenedly and the service was excellent! The value for the cost was unmatched!!"
Negativ: "Not Sure..."

Negativ: "Es gab eine große Verspätung, die als man schon am Flughafen war und gewartet hat imme rlänger geworden ist. Das Bordpersonal war auch nicht sehr höflich beim Einsteigen"

Positiv: "Am very upset with how I got treated"
Negativ: "Paid GBP 26.99 to be able to take with me my carry-on that was refused by a groundstaff standing outside and informing me she determined what would happen. Bad bad experience and paying GBP 26,99 for nothing is a real shame"

Positiv: "Automatische gepäck abgabe"
Negativ: "Alles"

Positiv: "I had to wait almost an hour for my bags. This ridiculous."

Negativ: "ein gast wurde doppelt gebucht, er wollte nicht aussteigen,denn am Gate hat man es nicht gemerkt. Niemand hat uns gesagt was los ist und im Endeffekt haben wit 1 1/2 std verspätung gehabt und das Bodenpersonal war sehr unfreundlich."

Negativ: "1,5 h late, missed conection stuck here now"

Positiv: "Rasche abfertigung"
Negativ: "Sitz bei notausgang war im online check in nicht ersichtlich!"

Positiv: "Quick flight."
Negativ: "They threw a black man off the flight for being rude. He wasnt being rude. He was travelling with gf for romantic weekend in Amsterdam. Despite quite a few passangers speaking sensibly on his behalf and despite him apoligising to keep himself on flight. Clear racism!!!!"

Positiv: "Das easyjet weder snacks noch getraenke kostenfrei anbietet ist nun mal so. aber die crew ist mega freundlich und lustig. 10min verspaetet abgeflogen ist auch noch voll ok"

Positiv: "the entrance from front and back"
Negativ: "Felt like we were being herded like cattle"

Positiv: "Speed of getting to the destination"

Negativ: "Durchsagen der Crew zu 80% unverständlich."

Negativ: "Huge queues for security at Budapest airport that stretched to the front doors of the terminal, followed by terrible gate facilities in a warehouse structure in the middle of the runway away from the terminal building. Flight delayed by 40mins but no information shared with passengers who were standing in the queue with no access to facilities or any information about how long the delay would be. Flight itself was (eventually) fine but not encouraged to fly easyjet again from Budapest if it can be avoided."

Positiv: "The staff were friendly"
Negativ: "The passengers were arse holes bit the crew dealt with it well"

Positiv: "Schnell und unkompliziert"
Negativ: "Gibt es keinen Punkt der für Preis/Leistung zu kritisieren wäre!"

Positiv: "Personal war superfreundlich,auf flug nach Basel,sehr kundenfreundlich und hilfsbereit in gegensatz zum flug nach A msterdam."

Positiv: "My bag was added to the hold with no extra cost The crew was really polite and kind"
Negativ: "The flight was delayed about half and hour. The plane was dirty, remainings of food on the floor from previous flights."

Positiv: "On time, friendly, polished,"
Negativ: "No offer of any refreshment"

Positiv: "Ground staff worked hard to make up time due to layr inbound flight. On board it was like first class service having ore ordered food and drink."
Negativ: "Air traffic delays. Boarding is cramped held in the air bridge but it was done to make up time."

Positiv: "Sehr gut"

Positiv: "ruhiges Fluggefühl, weiche angenehme Landung"
Negativ: "Etwas chaotisch mit dem Handgepäck, da hier offensichtlich zu wenig Platz dafür vorhanden ist. Kann auch daran liegen, dass viele auch nur einen Rucksack oder kleinere Taschen in den Gepäcksraum, anstatt unter dem Sitz verstauen."

Negativ: "3 hour delay"

Positiv: "Nettes Personal"
Negativ: "Glück gehabt, da wir in der ersten Reihe saßen, somit viel Platz hatten, sind beide sehr groß, in den normalen Sitzreihen wird das schnell mal beengend."

Positiv: "The journey was made easy & stressfree with all our info on the easyJet app. Staff were very friendly on both flights. Paid for the extra leg room & that made all the difference."

Positiv: "Flug pünktlich, freundliches Bordpersonal. Alles gut"
Negativ: "Wie bei Billigflügen üblich, kein Essen und Bordprogramm. Bei Kurzstrecke aber vollkommen verzichtbar. Sitz etwas durchgesessen."

Positiv: "war alles top und das Personal sehr freundlich,"
Negativ: "die Sitzreihe waren sehr knapp hintereinander. Bei meinen 1,85m schmerzte es schon an den Knien."

Positiv: "Das personal war sehr nett"
Negativ: "Viel zu teier, für einen flug mit hanggepäck, ohne essen und keine sitzlehnenverstellung"

Positiv: "It was horrible we was delayed 40 minuets originally to then be told we was going to be delayed another 3 hours"
Negativ: "Because when we needed information about the delay and when we could leave the airport no one could give us any information"

Positiv: "It landed eventually, crew were friendly"
Negativ: "It was 2 hours late leaving. There were no complimentary refreshments provided, not even a glass of water"

Positiv: "Der kurze Flug und die Möglichkeit mit easy jet nach Wien fliegen zu können"
Negativ: "Die Verspätung am Abend."

Positiv: "Freundlichkeit, rasches Boarding"

Positiv: "Der Flug am Samstag Abend war sehr leer, ich hatte rechts und links ausreichend platz"
Negativ: "Mein Flug hatte eine kleine Verspätung von 7 Minuten bei Start, aber ist dennoch pünktlich in Berlin gelandet"

"Delay flight....:("

Positiv: "Plane on time, new plane, nice crew."
Negativ: "Ability to move seats."

Positiv: "Direkter Flug und freundliches Personal!"
Negativ: "Das Priority boarding klappt von Memmingen aus nie. Alle werden durcheinander eingecheckt und geboarded. Das Gepäck kommt dann auch nie unter Priority Gesichtspunkten. Lohnt sich also nicht, den Aufpreis zu bezahlen."

Negativ: "Very very bad."

Positiv: "i like the service"
Negativ: "water free"

Positiv: "Fast and smoothy check in"
Negativ: "After arrival to budapest not platformy ready and waiting over 10minutes"

Positiv: "We had an eventless and safe flight and it was not too cold on the plane."
Negativ: "There was no paper towel in the toilet, the water for the tee was not warm enough to have tee. We have been told to have 10-20 min delay we arrived much later. And the intonation of the speaking stewardess was so annoying that you could not listen to it :( These are minor things but can change the customer experience."

Negativ: "Ein gekaufter und bezahlter Sitz für unser Kind wurde trotz Bestätigung auch noch an einen anderen Passagier verkauft. Erst unsere Forderung, die Stewardess solle uns dann eine schriftliche Bestätigung geben, dass unser bezahlter Sitzplatz nicht zur Verfügung gestellt wurde, führte dann dazu, dass f"

Positiv: "Die Crew war nett, war aber ein Billigflug und von daher echt top."

Positiv: "Crew"
Negativ: "Weirds sounds near first rows -- like compressor working or something"

Negativ: "The seats are cramped and you have to pay for snacks and water"

Positiv: "Nichts"
Negativ: "Die Crew hätte andere Passagiere an lauten, ständigen Gesängen hindern können"

Negativ: "Better organization on the boarding process, i.e. separate lines for priority and normal."

Positiv: "die Sitze waren recht komfortabel.. das Flugzeit war neu & dementsprechend sauber.."
Negativ: "bei jedem Flug gab es Verspätung.. das bedeutet zusätzliche Wartezeiten und anschließende Verspätungen.. beim Boarding war das Personal gestresst und gereizt.. wir wurden durch das Gate gelassen und musste. dann im Gang zwischen Gate und Flugzeug ALLE 20-30 min warten.. absolut unlogisch und chaotisch.."

Negativ: "Der online Check in war im Vorfeld nicht möglich. Daher MUSSTE ich vor Ort einchecken. Das hat nochmal 43chf extra gekostet. Die langen Wartezeiten beim Sicherheitscheck waren unnötig und 2separate Schlangen für priority Fluggäste und regulär auch völlig unnötig und nervig. Die Infos dazu nicht gut."

Positiv: "Kind stevards clean plane no delay"
Negativ: "More comfortable seats but this is low cost company :)"

Positiv: "Schnell und unkompliziert mit freundlichem Personal"

Negativ: "Seats are terrible."

Positiv: "The crew was very friendly and helpful."
Negativ: "The boarding process took far too long. We were standing at the gate for what seemed like an hour. I'm not sure exactly why we were delayed in boarding the plane. There was no explanation."

Positiv: "Kar nichts"
Negativ: "Stehlen Sie die Tasche und den Laptop und zahlen Sie den Lohn der Tasche und die war richtig 40 x 30 x 20 cm und die Tehme war unfreundlich Scheiße Firma"

Negativ: "I had priority and my partner who did not was on plane first! My suitcase was miles away from me (what caused delays on getting out) because next to my seat was not empty slots! After the bus took us to plane crew did not allowed us to use rare entrance (I was seat 37!)! That was chaos!"

Positiv: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Negativ: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."

Positiv: "We got to our destination."
Negativ: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"

Negativ: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"

Negativ: "2 hrs late and we missed all our following connections as a result."

Negativ: "You have to inform the customers, that company needs you to have a visa"

Positiv: "Good legroom and comfortable seats"

Positiv: "Freundliches Personal."
Negativ: "Auf einigen Flügen gab es bisher Verspätungen."

Positiv: "Personal freuundlich aber überfordert nachdem am checkin einige passagiere saier wirden.....flug gut zeiten pünktlich.. Sitze eng und alt, kein inkl. Sandwich wie bei anderen billugfliegern.. aber ist ok. Handgepäck musste in frachter, an bord war aber noch genug platz."
Negativ: "Oline Check-in reine abzockfalle, bin ein jahrelanger billigfug user,ständig fehlermeldung beim tagelangen versuch am laptop oder mobil, war nicht möglich.., auch andere passagiere hatten das problem. Mussten dann exzra zahlen!!!"

Positiv: "Flugpersonal war sehr freundlich und das Flugzeug sauber."
Negativ: "Flug hatte Verspätung - sehr häufug bei WizzAir. Sitze sehr unbequem und wenig Beinfreiheit"

Negativ: "Obwohl recht zeitig mit dem Boarding begonnen wurde, konnte erst mit 55 minütiger Verspätung gestartet werden. Begründung gab es glaub keine. Etwas zu trinken auch nicht."

Positiv: "War alles okay. Preis der beste"

Positiv: "War alles für diesen Preis komplett gut"

Positiv: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."
Negativ: "2 hours delay. Not much one can do about this. The flight was good in general, 3* only due to the delay."

Positiv: "das personal war nicht serviceorientiert"
Negativ: "sitze zu eng"

Negativ: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."

Positiv: "Ok"
Negativ: "Ok Andreas"

Positiv: "Das Flugpersonal war sehr aufmerksam und hilfreich. Sie antworteten gerne auf alle Fragen."
Negativ: "Die Sitze waren sehr ungemütlich. Der Flug hatte Verspätung."

Positiv: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Negativ: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."

Positiv: "Price and schedule. Going on time with no delays. Good value for money."
Negativ: "Very hard on baggage policy"

Positiv: "The people are very rude no cooperation"
Negativ: "The crew was very rude"

Negativ: "Не понравилась старшая стюардесса. На лице было написано, что она совершенно не рада видеть всех присутствующих."

Positiv: "Flight left on time"

Positiv: "Nothing"
Negativ: "The airline does not have kiosk check-in. You are checked in automatically, and if you buy through a third party, your boarding pass is emailed to you. Never having flown this 'unique' airline before, we did not know the process. At the check-in desk, the clerk told us that if we couldn't show him our boarding pass, he would charge us 30GBP to print them. He was a complete jerk. After no help from him, I was able to figure out that we did have them as attachments. Never again."

Positiv: "Wizz air has great deals and you will get to your destination which is a effective way to travel. Unfortunately the seats are not always comfortable and everything else costs extras for food, seat choice, bags, water, drinks, or anything else you’d desire during flight."
Negativ: "The seats don’t lean back and do not have a lot of cushion."

Negativ: "When I went to check in an hour before my flight, Wizz charged me and many other passengers an unexpected 40 euro fee. They claimed the fee was for checking in in person---and then they also claimed it was too late to check in online. There is no information in my flight confirmation from Flightnetwork.com, which i purchased on kayak, indiciating that such a fee would be charged. Many other passengers had the same experience."

Positiv: "Facilities are terrible! It was like stepping back in time! To use this as a stopover, is a poor decision because this airport does NOT meet the brief and does NOT warrant being used for passengers. I’ve been very polite here, I have more choice words I could use"
Negativ: "Nothing! To learn that Wizz Air ‘allowed’ cabin size is so tiny was really shocking! With All the other budget airlines, easyJet, Monarch & even Ryanair my cabin would’ve been fine. This is the same hand luggage I’ve been using using for many years."

Negativ: "Arrived at the airport 2 hours before departure, I was not aware you can't checkin at the airport and need to pay 30 euros for it. The treatment and the attitude from the personnel at the check in counter was rude, they were short and unkind The staff member in charge of charging for checking was incredibly slow, there were 4 people in line including me and it took her 40 minutes to charge me the 30 euros This was after I already stood in line for the ticket for another 30 mins I almost missed my flight due to their poor handling"

Positiv: "cheap, on time"
Negativ: "no reclining chairs, no free water"

Negativ: "Kajak ist ein super Portal um Flüge zu suchen. Die Buchung über lastminute.de ist aber eine Katastrophe und am Ende so teuer wie bei der Fluggesellschaft direkt. Nächstes Mal buche ich direkt bei der Fluggesellschaft."

"Sogar die Crew trug nur Stoffmasken.keine Kontrolle über Ned.Masken,Menschen liefen nur zum spazieren durch den GangPassagiere stiegen aus und wir standen schon mit bus vor dem Flugzeug.Garantiert keine desinfektion.unmöglich.Crew machte andauernd Werbung für Spiele .usw noch dazu hatte flug ne Std verspätung.dadurch habe ich bus verpasst.trinkenfür 2 euro konnte man nicht mal in barbezahlen.Alles in allem furchtbar und corona gibt es garnicht"

"There were some individuals not using face masks properly (being almost all the time without them) and the cabin crew did not alert them at all."

Negativ: "Food and drinks for free"

Negativ: "check in online hat über 2 tage hinweg nicht funktioniert ... beim check in am ryan air schalter wollte uns der mitarbeiter 55€ gebühr pro person verrechnen ... nach längerer diskussion hat eine nette kollegin eine kostenlose möglichkeit für uns gefunden."

Positiv: "On time no depay. Peacefully flight"
Negativ: "Price of ticket"

Positiv: "No organisation at boarding. Allocated back seats.. Pokey"

Negativ: "30 mintues late"

Positiv: "Rates"
Negativ: "Customer service on boarding, which is now necesary related to rates"

Positiv: "Nothing, only good thing was that the girl at the check-in was very nice and felt bad for the situation, then inside the plane after we landed, the manager was very attentive and nice to me, she heard my complaints and made sure I spoke my part."
Negativ: "- They charged me 55 GBP for missing the check-in - They didn't let me facture the suitcase even tho I paid for the priority entrance. I had to throw away my liquid bottles. - While boarding one of the flight attendants told me to walk faster because they were late, even though I had two heavy bags in both of my hands. Then he insulted me in Italian and after I asked him 8 times to tell me what he said to me he told me to shut up and sit down. I sat down for 2 hours in a very bad mood trying to control myself from starting a fight. After the flight I waited and spoke with the manager about it, If I'm not wrong the name of the attendant was Luca and the manager heard my complaints. This was the worse flight of my entire life, I have never been treated so disrespectfully in a plane, I felt humiliated. I will never touch a Ryanair plane ever again. I definitely should be getting a refund for this."

Positiv: "Price of flight was good."
Negativ: "Price of snacks is a rip-off. Seating is cramped."

Negativ: "1,5 Stunden Verspätung, ansonsten war alles jin Ordnung"

Positiv: "Wir sind pünktlich gestartet, das einchecken und boarding ging relativ zügig und die Koffer waren auch schnell da. Von daher gibt es nichts zu bemängeln. Dass man für Essen und Trinken bezahlen muss, weiß man ja vorher, dafür sind die Tickets ja auch günstig."
Negativ: "Die Ansagen sind sehr undeutlich und das Personal wirkt bei manchen Dingen, wie die Sicherheitsvorschriften, etwas gelangweilt. Die Landung war etwas holprig, aber das gibt es nun mal. Man hat am Flughafen lange Wege zu Fuß, also mit dem boarding nicht zu lange warten."

Positiv: "Nothing about the flight did I like"
Negativ: "If I had flown with a better airline Ryanair are appalling"

Positiv: "cool espaecially the early arriving was good"

Positiv: "Online facilities"
Negativ: "The police for handbags"

Negativ: "I fly Ryan Air often. Overall good experience. But Pisa airport could do a better job witch signage for priority boarding and regular boarding. This is the second time I’ve experienced confusion along with other passengers when it’s time to board. C"

Positiv: "Die Crew war nett"
Negativ: "Meiner Meinung nach kann man bei der Airline keinen Luxus erwarten, nicht für den Preis. Von daher stimmte für mich das Preisleistungsverhältnis."

Negativ: "Comfort and food"

Positiv: "The aircraft seats were really comfortable."
Negativ: "We could have been boarded on time instead of early so we could sit a bit more to wait"

Negativ: "Mittlerweile gibt es mehr Priority als normale Gäste. Das macht das Einsteigen und Gepäck verstauen auch nicht besser als früher"

Positiv: "Nothing"
Negativ: "Weight limit and fees for cabin luggage is excessive. I had to pay twice for priority bording so I could bring my carry on and then they tell me it does not fit the required size. Never again I’m flying RyanAir and ever coming to France."

Positiv: "Schnelles einfaches Boarding"
Negativ: "1 Stunde Verspätung"

Positiv: "Perfect timing."
Negativ: "Nothing"

Positiv: "price"
Negativ: "Uncomfortable chairs, late boarding, even then- a lot of waiting. No entertainment."

Positiv: "Aufgrund eines zu spät kommenden Fluggastes konnte die Maschine nicht pünktlich starten. Dank eines wunderbaren Piloten landeten wir nur mit geringer Verspätung in Agadir. Das gesamte Personal war sehr aufmerksam."
Negativ: "Das Platz Angebot beim den Sitzplätzen ist sehr beengend. Eine etwas füllige Person hat hier erhebliche Probleme. Schade"

Negativ: "Richtig schlecht, 1h Verspätung. Dazu kommt das die Boarding Crew mehr Party gemacht hat als aufmerksam zu sein."

Negativ: "Der Flug hatte Verspätung. Andere Fluggäste, die die Reise als Partyausflug sahen, haben den ganzen Flieger genervt und wurden nicht in die Schranken gewiesen. Beinfreiheit im Flugzeug ist nicht gegeben."

Positiv: "it was 1 hour flight so it was really great"
Negativ: "nothing"

Positiv: "Alles reibungslos geklappt. Sehr freundliche Flugbegleiter. Pünktlich gestartet. Werde Ryanair weiterhin empfehlen"

Positiv: "Left absolutely on the dot. Everything very clean and comfortable, crew very friendly and professional. That includes the Ryanair people in the airport who guided me (first time flying alone) to make sure I was doing everything right."

Negativ: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."

Positiv: "Abfertigung und Flug reibungslos"
Negativ: "Buchungsprozess Ryanair immer mit Tücken und die Kosten werden erst nach und nach deutlich angezeigt. Nicht sehr transparent."

Positiv: "Once the aircraft arrived the boarding and take off were fairly quick. The flight itself self was extremely quick and there was no hassle. Quite impressed with that."
Negativ: "The flight was delayed initially with 2 hours. There was no notification by the airport. After 2 hours there was another hpur delay. Again there was no notification. We and the other passengers had to constantly last to the gatw screen to see any updates. We were left in the dark until the very moment we started boarding."

Positiv: "Der Flug hatte auf dem Hinweg und dem Rückweg jeweils Verspätung. Auf dem Rückweg ließ man uns 2 Stunden im Flieger bei Hitze warten und verteilte nicht einmal Getränke"
Negativ: "Mein Gepäck kam defekt zurück und niemand fühlte sich verantwortlich"

Positiv: "Nothing"
Negativ: "Once we finally got through the archaic baggage drop and security lines, we found ourselves in the tiniest terminal with essentially standing room only. Flight was then delayed by 1 hour. Once Boarding was announced we waited in line for about 30 minutes before they started letting people through only to wait another 30 minutes in a hot corridor (major fire hazard) awaiting a bus to drive us about 100 feet to our plane. It really was a circus, there were about 10 buses that kept circling around the tarmac in front of us, stopping in front of our boarding line, doors open, then inexplicably the bus would take off without anyone on board. We finally boarded a bus and were driven right in front of our plane, yet for unknown reasons we were kept on the bus in about 85 degree weather with no AC or ventilation for 20 minutes!!! There were people boarding the plane as we waited in the hotbox and there was no obvious reason as to why they wouldn't open the doors. People began slowly panicking, one woman was hyperventilating because it was so hot and the air was suffocating. Suddenly doors opened and we boarded plane with no explanation. To make matters worse the AC did not appear to be working on the flight, it was quite warm and humid on the already uncomfortable Ryanair flight with non-reclining seats or free water. NEVER AGAIN!"

Positiv: "Nothing to like, the flight was delayed over 5 hours."
Negativ: "No communication as to what our options were, stuck at the airport for 7+ hours while on holiday. Absolutely horrendous. Then finally after all this time, seats don't move a centimeter and they are extremely tight with minimal spacing between rows."

Positiv: "60 Minuten Verspätung wurde bis auf 25 Minuten wieder eingeholt. Personal sehr freundlich"

Positiv: "Sehr aufmerksameFlugbegleitern. Infos zum Flug vom Flugkapitän."
Negativ: "Immer ein paar stressende Mitflieger Gutes Management vom Personal."

Positiv: "The crew were friendly and helpful"
Negativ: "The lateness of the flight"

Positiv: "Das Boarding verlief reibungslos, keine für mich sichtbaren Mängel erkennbar. Freundliches und aufmerksames Personal setzten dem i den Punkt auf."
Negativ: "Ich habe abgesehen von den doch recht harten Sitzen nichts zu beanstanden."

Positiv: "Preis super & das ist alles . Bin sicher in Köln gelandet"

Positiv: "Pünktlich gestartet, pünktlich gelandet, Gepäck sofort da ... was will man mehr. Alles top."

Positiv: "Der Flug ist superpünktlich gestartet , Das Bording war schnell erledigt ."
Negativ: "Keine Bordunterhaltung, dafür war der Flug aber super günstig"

Negativ: "Wenig Beinfreiheit , pünktlich. Nicht gefallen hat mir, dass man als Paar keine kostenfreien Sitzplätze nebeneinander bei rechtzeitigem checkin bekommt."

Positiv: "Flug war pünktlich und das Personal sehr nett;"
Negativ: "Der Komfort war etwas eingegrenzt; während des Fluges traten sehr viele Turbulenzen auf (?!) und die Landung würde ich in Schulnoten mit einer 4 bewerten!"

Positiv: "Der eigentliche Flug und auch die Landung verliefen ruhig und sanft."
Negativ: "Nachdem wir schon ca 1/2 Stunden im Flieger saßen, wurde uns gesagt, dass wir wieder aussteigen und in ein anderes Flugzeug steigen sollten. Wir waren zu schwer! Was auch immer wir darunter zu verstehen hatten! Nach etwa zwei Stunden startete dann endlich das Flugzeug. Dies war mein erster Flug mit RyanAir und wird auch mein letzter sein!"

Positiv: "Das Flugpersonal war sehr aufmerksam das Flugzeug war pünktlich gestartete und frühe gelandet war alles gut"

Negativ: "6 Stunden Verspätung"

Positiv: "Flight price. Flight on time."
Negativ: "Standing out in the rain waiting to board. Huge number of people in "Priority" queue. Cabin crew not ensuring that cabin bag space made available for people in (pre-booked) seats, causing delays when boarding and disembarking."

Positiv: "Hervorragend, sehr aufmerksam und hilfsbereit"
Negativ: ":/."