Nettes Personal! Filmauswahl war nicht gut
Positiv: "Good food and efficient service"
Negativ: "Noisy plane made the entertainment system less audible"
Positiv: "Today is the third day and my baggage is not received."
Negativ: "Vistara Airline ground staff is unable to resolve my baggage claim problem in three days."
Negativ: "Seat was very uncomfortable and in-flight entertainment screen did not function properly"
Positiv: "Staff broke my kids stroller"
Negativ: "No blankets on the flight no headphones no bassiinets for little babies"
Negativ: "I'm only 5'4" and felt like a stuffed sausage in those seats. I've never experienced such little leg room and I don't know how taller people even sit in those seats. 90% of the screens were not working at all and were burning hot to touch. Also, what's up with the spray they use along as they walk along the overhead storage bins (insecticide?). We all had to cover our nose/mouths as they walked by. Will completely avoid FlyDubai for any future flights."
Positiv: "The crew was nice."
Negativ: "Crew members did not pick up trash in a timely manner. The seat was really uncomfortable. None of the tv monitors on the right side of the plane worked. They only worked on the left side of the plane."
Negativ: "The crew are extremely rude"
Negativ: "Flug fiel aus!"
Positiv: "Flug fiel aus"
Negativ: "Flug fiel aus! Auch Monate später warten wir auf eine Erstattung . Die abgeschlossene Versicherung weigert sich zu zahlen. Fadenscheinige Begründungen"
Positiv: "All good"
Negativ: "No water service Thats all"
Positiv: "We were pleasantly surprised at the roominess of the aircraft. We went expecting cramped spaces, but this was comfortable, even for a nearly 7 hour flight."
Negativ: "Nothing really."
Positiv: "Very pleasant crew"
Negativ: "No leg spaces even for children. You can’t get even one glass of water for free. Pay or die."
Positiv: "Not much."
Negativ: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
Positiv: "Absolutely nothing"
Negativ: "That kayak redirected me to Flight Network to purchase this ticket. They used an alternate credit card - not mine- to pay Fly Dubai which precluded me from getting a boarding pass, forcing me to purchase another ticket. My Visa card was billed by Flight Network , but they paid Fly Dubai with a MasterCard that is not mine. BIG PROBLEM!!!!!!"
Positiv: "Staff was great. Smooth flight"
Negativ: "Did not want to check my luggage and was 2 pounds over. Now my brand new bag has a 6 inch slash in it."
Positiv: "Good airline for a 3 hour journey...value for money."
Negativ: "Most of the display units across the flight did not work properly."
Positiv: "Nothing much. Flight was delayed and no apology was given."
Negativ: "The food situation was weird. Only some passengers were given food. Also I didn't see any selection of movies."
Negativ: "Passengers had to pay for their food and drinks - this is not suppose to happen during an international flight, even in Economy class?"
Positiv: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
Negativ: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
Positiv: "I like the service.People are very helpful in the airport"
Positiv: "Because I booked my flights by emirates then I found my flight on flay Dubai !!"
Negativ: "Use the logo for partners in the booking page"
Negativ: "Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online."
Positiv: "Flight was smooth"
Negativ: "Behave of cabin crew. They are very biased and racist"
Positiv: "We did not crash."
Negativ: "Seats, no leg room. Everything cost money, from a bottle of water to the entertainment."
Positiv: "Everything but"
Negativ: "Nothing except comfortable pillow to rest your neck is needed"
Negativ: "There was non-existent service. No water, no coffee, no snack....no one asking if you needed anything, no warmth from attendants."
Positiv: "Got us where we needed to be"
Negativ: "Not the business class seats or service you might expect."
Positiv: "Sehr geehrte Damen und Herren! Wir haben hier in Dubai Danke ihrer Mitarbeiter in Wien sehr große Schwierigkeiten ! Folgendes Problem ! Mein Mann Herr Elier antonio Mercedes Shephard ist Staatsbürger der dominikanischen Republik, wir haben bei emirats angerufen und die Information bekommen das er kein Visum braucht wenn sein Pass 6 Monate gültig ist und er nicht länger als 1 Monat in Dubai bleibt, Wir haben nur eine Woche gebucht und der Pass läuft bis 15.10.2021,, Also alles okay,, Beim CheckIn in wien fragte die Dame nach dem Visa, worauf wir ihr genau oben angeführtes erzählten! Sie sprach mit einem Kollegen und sagte ja da müsse sie nur etwas anderes in pc eintippen und der Pass ja passt! Und schickte uns in den Flieger nach Dubai !, Hier angekommen, keine Chance alle Abteilungen bis 02 Uhr in der Früh probiert. Eine Dame meinte dann , morgen Sonntag um 11 Uhr wenn wir am Flughafen bleiben können wir ein Touristen Visa beantragen. 1) ich rief in unserem Hotel an das sie dem Chefermittler sagen er braucht nicht weiter auf uns warten und wir kommen erst morgen wenn alles gut läuft. 2) wir füllen den Antrag für das Visa aus und buchen ein Hotel am Flughafen in Dubai ! Entstandener Schäden bis hier her, 1 Nacht im Hotel € 439;- Transferkosten € 86;- den wir nicht in Anspruch nehmen konnten Nacht im Flughafen Hotel mit Visa dhs. 1483,60 Abendessen und Frühstück am Flughafen € 120 ,- Taxi zum Hotel wenn morgen alles gut geht - den Preis weis ich noch nicht !, Von den Unannehmlichkeiten hier spreche ich gar noch nicht ! Grausiges Flughafen Hotel usw,,,, !!! Verlust eines Urlaubstages !, Ich bitte Sie umgehest sich mit mir in Verbindung zu setzten für dieses Chaos meine Wohlverdienten Urlaubs ! Mit freundlichen Grüßen Heidi schmerold Elier antonio Mercedes shephard Sehr geehrte Damen und Herren! Wir haben hier in Dubai Danke ihrer Mitarbeiter in Wien sehr große Schwierigkeiten ! Folgendes Problem ! Mein Mann Herr Elier antonio Mercedes Shephard ist Staatsbürger der dominikanischen Republik, wir haben bei emirats angerufen und die Information bekommen das er kein Visum braucht wenn sein Pass 6 Monate gültig ist und er nicht länger als 1 Monat in Dubai bleibt, Wir haben nur eine Woche gebucht und der Pass läuft bis 15.10.2021,, Also alles okay,, Beim CheckIn in wien fragte die Dame nach dem Visa, worauf wir ihr genau oben angeführtes erzählten! Sie sprach mit einem Kollegen und sagte ja da müsse sie nur etwas anderes in pc eintippen und der Pass ja passt! Und schickte uns in den Flieger nach Dubai !, Hier angekommen, keine Chance alle Abteilungen bis 02 Uhr in der Früh probiert. Eine Dame meinte dann , morgen Sonntag um 11 Uhr wenn wir am Flughafen bleiben können wir ein Touristen Visa beantragen. 1) ich rief in unserem Hotel an das sie dem Chefermittler sagen er braucht nicht weiter auf uns warten und wir kommen erst morgen wenn alles gut läuft. 2) wir füllen den Antrag für das Visa aus und"
Negativ: "Wo service"
Negativ: "no screens bad AC bad food"
Positiv: "crew outfits"
Negativ: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Negativ: "Kein Essen oder Getränke ausser zum Kaufen, keine Bordunterhaltung während den 5 Stunden Flug, enge Sitze.."
Positiv: "Nothing really"
Negativ: "The delays, chaotic checkin counters at Dubai, slow boarding, seating changes when on board, uncomfortable seats, no food or drinks on board and unfriendly staff"
Positiv: "Nothing. Zero."
Negativ: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Positiv: "a good service"
Positiv: "FlyDubai knows customer service. I would have given 15 stars out of 10 if it let me. I flew economy but was treated like first class. I will only book with FlyDubai for all trips. See you guys next month when I return to Dubai."
Positiv: "40 me on the flight knowing that that my connecting flight was cancelled stayed in Dubai for a day and a half without anyone helping me because I did not fly with Emirates to Alexandria horrible service customer service no one held I would never fly with this company ever again. Martha milagros Rivera"
Negativ: "You have to even pay for a bottle of water. No food. No curtesy. Made a man pay for giving his seat to someone else. Would not let him sit in the bulkhead seat without paying EXTRA. Even business/first class had to PAY FOR FOOD!!! I regret having chosen that group of Emirates and FlyDubai. Do yourself a favor and stick to Qatar Air."
Positiv: "I got to my destination safely and on time"
Negativ: "No air conditioning made for a very warm flight, no drinks or food, no entertainment"
Positiv: "Not much actually, apart from being able to get home."
Negativ: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Positiv: "Amazing service and crew"
Negativ: "The are so cheap no water to drink"
Positiv: "Flight left exactly on time."
Negativ: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Negativ: "Delayed for nearly 4 hours, no reason given, no staff visible to talk to, nothing offered to us."
Positiv: "really can not think of one good thing that i liked, i really don't!"
Negativ: "due to weather conditions, flight delayed and this information was not shared by Flydubai crew (wherever they are?). This is the 2nd time that delay happened and airline failed to manage the passenger at boarding gate or airport screens. people were shouting and looking for one person to communicate with, but there was no one to talk to. So - bad management - no hot drinks onboard the flight - lake of ethics - terminal at dubai airport was crowded and lake of services and seates to stay on!"
Positiv: "The only thing I liked about this airline was the flight they had available the day I needed it, and the price was reasonable. But the flight was oversold, so I wasnt able to take it anyways."
Negativ: "Fly Dubai check in at Dubai Airport is run by non-employees. My wife and I waited 1.5 hours in line. The staff helps other customers who are late for their flight cut in front of the line, and therefore make everyone else late for their flight. We finally arrive to the front and are told our flight has been oversold, and that it is full. We asked to be put on another flight and they said the next ones leave tomorrow. We were told we had to go wait in another line to arrange a flight or refund. We waited in that line for almost 1 hour, and the employee gave us an email address written on a post it note, and said if we wanted a refund to email them. Just an awful airline. Some other passengers wanted the flight the next day and Fly Dubai offered them a hotel for the night but said the hotel is full. The airline has an awful check in system, awful customer service, and has yet to offer us a refund, or even reply to the email we sent them six days ago. Regardless of their ticket price I will never fly with this airline ever again."
Positiv: "To be honest nothing in fly Dubai are good"
Negativ: "I the foods are very expensive."
Positiv: "The only thing that I liked about this flight was the it took off and landed safely."
Negativ: "The flight was hot, the attendants were rude, and seemed to feel as though they were burdened a passenger requested something. They did not offer water to anyone (especially elderly people) when the A/C went out. They also lost my bags, and would not deliver them."
Negativ: "The plane looked old and dirty. Windows were really oily so I couldn't put my head down."
There are no seats while waiting for the gate. They sell tea and coffee, all airlines this is free except Jazera airline. Boarding is very bad, we stood outside eating for the main gate to open, children and seniors were setting on the floor ( dirty) for an hour and half
Positiv: "The price and timing"
Negativ: "Everything I guess. Boarding was a mess . The crew was panicked about Corona. No space . Terrible service"
Positiv: "The price"
Negativ: "Everything I guess"
Negativ: "Planes are old, they don’t serve food, just sell things and there are no movies"
Positiv: "Thank you so much."
Positiv: "Nothing in specific"
Negativ: "Better immigration, better check in"
Positiv: "Nothings to like"
Negativ: "They have to change the airline management."
Positiv: "Boarding staff is very helpful and friendly and cabin crew also g"
Negativ: "Wanting in transfer area in kuwet airport ( aljazera area )is very limited space not comfortable for the passenger , service not available there it’s like bus station"
Positiv: "Not much to be honest."
Negativ: "The constant delays and the unorganized boarding process. It was chaotic and very stressful. A trip that should have been 4 hrs took a total of 12 hrs with all the delays. This definitely made me view the airline in a negative light. I will be cautious of booking with Jazeera Airways in the future. That being said I have a return flight and hope it is better."
Negativ: "No LCD screen for passengers"
Negativ: "The boarding was late. Then the captain said that take off time is delayed for 20 Minutes. Last, upon arrival, luggage for all passengers was at least 40 min late. So, all in all, it was a bad experience."
Positiv: "more decent food"
Negativ: "seats are not comfortable considering the length of the flight"
Positiv: "The flight was boarded and departed on time as always"
Negativ: "The plane is really not clean as it should be from within, meal is only a sandwich"
Positiv: "Boarding & departure were fast when the plane came"
Negativ: "Flight delay for almost 3 hours"