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Negativ: "Food and drinks for free"

Negativ: "check in online hat über 2 tage hinweg nicht funktioniert ... beim check in am ryan air schalter wollte uns der mitarbeiter 55€ gebühr pro person verrechnen ... nach längerer diskussion hat eine nette kollegin eine kostenlose möglichkeit für uns gefunden."

Positiv: "On time no depay. Peacefully flight"
Negativ: "Price of ticket"

Positiv: "Rate. Didn’t like the charge of 55 pounds when I couldn’t check in on my phone. But the person at the desk was pleasant."

Positiv: "Boarding was quick (bus to aircraft and stairs), the ticket was cheap, just your average Ryanair flight!"

Negativ: "Weil meine Email adresse falsch aufgenommen wurde und ich keine E-mail bekommen habe musste ich 55€ extra zahlen damit sie mich einchecken. Sowas finde ich nicht korrekt also wäre eine Mindestkulanz von der Rückerstattung das mindeste!"

Negativ: "Gate was closed without putting a notice on the boarding."

Negativ: "Keine über 24 Stunden Verspätung! Bessere Kommunikation seitens Ryanair über den Verlauf."

Positiv: "Left on time arrived on time luggage also"

Negativ: "- keine Extrakosten für Mitnahme von Standardhandgepäck - keine Extrakosten beim OnlineCheckIn bei Platzauswahl (Passagiere werden absichtlich weit weg platziert, um zusätzliche Gebühren abzukassieren) - Handgepäckkontrolle (viele reisen mit großem Rucksack + Trolley)"

Negativ: "Long queue to check in bags Only one guy at the desk to do it... Plane delayed hour and a half. Minimal communication."

Negativ: "Wir hätten in Frankfurt landen können, statt Frankfurt Hahn."

Positiv: "Der Flug war pünktlich, allerdings stand der (Flughafen-) Bus erst ca. 15 -20 Minuten nach der Landung bereit. Sonst alles ok."

Negativ: "An hour late to depart is never a good start."

Negativ: "It was freezing we asked 3 times to have air con adjusted ...plus other passengers ask too . Nothing was done . Stag and hen people on flight... shouldn’t be served alcohol on flight if they seemed drunk already. People wouldn't sit down even with seat belt signs on..."

Positiv: "Nothing. Flying with Ryanair is like travelling in purgatory"
Negativ: "The app would not let me check in the previous day then they charged me a disgusting €55 to check in. The staff were unable to use any discretion. They clearly all hate working for Ryan Air. Flight was delayed by two hours. Overall appalling experience as it always is."

Positiv: "das Personal war nett und der Flug angenehm"
Negativ: "leider wo es ja ein spät Abend Flug war eine Stunde verspätet abgeflogen und dann noch das Licht was sehr grell war , die ganze zeit angelassen"

Negativ: "We were cooped in a very small area before boarding and it was too hot and not enough seats."

Negativ: "Es gab keine Informationen zur einstündigen Verspätung. Das geht besser zumal die Gründe schon bekannt waren."

Positiv: "the fly is cheap, landed before schedule, priority arrangements allow to have baggage at hand and leave the airport quickly, enough personal to take care of the passangers"
Negativ: "not much space to stretch legs"

Positiv: "We like to thank Gavin one of the crew member he did a good job and take care about my wife condition during the flight"

Positiv: "alles ok"
Negativ: "Verpflegung"

Positiv: "Der Preis"
Negativ: "Der Rest."

Positiv: "Nix"
Negativ: "Alles"

Positiv: "Ich bin mit Sondergepäck (Fahrrad) gereist, das wurde klaglos eingecheckt und ist unversehrt angekommen."
Negativ: "Beginnend ca. 10 Tage vor dem Abflug schickt RyanAir ca. täglich Emails, in denen auf die Gepäcksbeschränkungen hingewiesen wird und Zusatzleistungen (weitere Koffer, Sitzplatzreservierung...) angeboten werden. Das nervt. RyanAir installiert dann beim Boardig eine 2-Klassen-Gesellschaft, Leute die reserviert haben, eine Extra Kabinengepäckstück (zahlungspflichtig) mitführen etc. werden bevorzugt behandelt. Wenn schon Kafeefahrt, dann mit dem Bus, das ist ökologischer. So wirkt Billigfliegen verkrampft"

Positiv: "Es war alles toll bin sehr zufrieden"

Positiv: "I screwed up i booked the one-way tickets in reverse. Used my phone while on the Camino and did not see the mistake until after the 24 hour period. There were still seats available and they could have switched but no- they kept the fare, of course and said for and addl 500€ each we could correct our flight. Good Lord!"
Negativ: "Their total inability to help and that they took our money for nothing in return. Customer service was basically that’s the rules, can’t help you out. We took Renfe train instead for a fraction of what they wanted and had a great trip."

Positiv: "That I made it home..and that the pilot was honest about running late and tried to make up the time. The guy checking us in at Fuerteventura was very pleasant."
Negativ: "That the so called budget airline charges for everything..now on board bags. What next..a tariff for the toilet or to exit the plane..nothing would surprise me! 20kg isnt enough for a holiday...but just another excuse to charge more money. The on board staff never offered to help anyone struggling to find their seat or with their hand luggage. In fact the 2 girls at the back end of the plane were too busy bickering to notice anything. The space you get to sit in is ridiculous you can't even bend down in it. And the plane was delayed."

Negativ: "Had to pay $60 to check in because we had booked the flight after Aer Lingus canceled two of ours in less than an hour. It was good we got the flight and I will give kudos for that because we had to get to Manchester before our other flight took off, but we were surprised at the high price to have the person check us in if we didn't do it online. Lesson learned."

Positiv: "Vluchten waren mooi op tijd. Voor deze low cost service kan ik alleen positief zijn."

Positiv: "Got there on time"
Negativ: "It's Ryanair - a thoroughly unlikeable airline."

Positiv: "Butterweiche Landung"

Positiv: "Zero"
Negativ: "I was charged 60 euro x 2 for boarding passes 120E Should have been made aware I checked in 24hours in advance with no notifications"

Negativ: "We arrived at the airport over 90 minutes before our flight and were never warned we’d be charged a hefty fee if we didn’t check in ahead of time. We did try to check in prior, but there was an error in my confirmation code and it didn’t work. They told us we couldn’t get on our flight, then charged us $487 euros to take a different flight and required us to check all our bags! A total scam and they were extremely rude!!"

Negativ: "Delayed as usual .. badly managed and only took as the holiday we organised only picked up from that airport. Deeply un necessary"

Positiv: "Der Flug hatte auf dem Hinweg und dem Rückweg jeweils Verspätung. Auf dem Rückweg ließ man uns 2 Stunden im Flieger bei Hitze warten und verteilte nicht einmal Getränke"
Negativ: "Mein Gepäck kam defekt zurück und niemand fühlte sich verantwortlich"

Positiv: "angekommen"
Negativ: "verspäteter abflug, wartezeit in der maschine ohne klimaanlage unklare zeitangaben, widersprüchlich und unzuverlässig. unfreundliches personal (scheinbar selbst genervt) nach der landung kein ausstieg ohne grund. erneutes warten"

Negativ: "More one and half hour fight delay. Plus terrible queue at border control."

Positiv: "Nothing"
Negativ: "Evidently you have to check in online on your phone 2hrs before departure or else you will be charged 60 EURO to check in at kiosk. They do not tell you this on receipt email. Airport wifi did not work so i had to pay 60 EURO. It was more than the actual ticket. DO NOT USE RYANAIR"

Positiv: "This was the worst boarding process we’ve ever experienced. It wouldn’t take much effort or common sense to bring some order to it. Ridiculous!! Also, as others have said, they really get you on the baggage fees, and push you by email to check in early and charge you for it. We waited until a few days prior to check in for free, but then we were unable to sit together... We did arrive on time and the flight went very smoothly."

Negativ: "Only one line for those needing to check in at the counter (non-EU) The person who looked to be in charge said we had enough time to wait thru the line. We didn’t. Come very very very early for Ryan Air. We gave up and took the train."

Positiv: "Nothing to like, the flight was delayed over 5 hours."
Negativ: "No communication as to what our options were, stuck at the airport for 7+ hours while on holiday. Absolutely horrendous. Then finally after all this time, seats don't move a centimeter and they are extremely tight with minimal spacing between rows."

Positiv: "Der Flug hatte 40 min Verspätung, was nicht weiter schlimm war, das Personal war freundlich."
Negativ: "Die Sitzplätze sind, halt dem Preis entsprechend sehr sehr ungemütlich. Ich hatte danach Rückenweh."

Positiv: "3 hour delay due to an Italian air traffic control strike. Not the crews fault but they handled it well, especially the captain who spoke to everyone face to face"
Negativ: "The selection of food was dismal and expensive, glad ok didn't buy as the quality looked poor"

Negativ: "Der Flug war overbooked also wurde mir gesagt dass er Storniert ist."

Negativ: "Did not receive email on Having to print tickets beforehans and had to pay in insane fee plus another fee for 1kg overage on my luggage. By far the worst airline!"

Positiv: "Trotz Verspätung hat der Flieger wieder gut an Zeit eingeholt!"
Negativ: "Das Essen war etwas zu teuer!"

Positiv: "Alles Bestens"

Positiv: "Personal freundlich u. engagiert."