Good value for money. Small snack and free drinks. And most important: on time!
Negativ: "there was a problem with special assistance on the connection flight. Nobody was waiting at the end..."
Positiv: "Crew sehr freundlich und hilfsbereit, Platz großzügig (wahrscheinlich durch Flugzeugtausch - wir saßen auf unseren reservierten Plätzen, aber in größerem Flugzeug, die Reihen wären bei normaler Planung wohl Bussiness Class gewesen)"
Positiv: "Crew nett und sehr hilfsbereit, Platz war ok"
Negativ: "It was what I expected. Nothing incredible but good"
Negativ: "The food maybe"
Negativ: "Check in was chaotic and unfair with people cutting in line and inefficient lengthy waits. The baggage policy was confusing and a pain to pay the extra cost because you had to go to another counter and wait in line yet again."
Positiv: "That i got home - finally..."
Negativ: "Almost everything."
Positiv: "Pretty roomy seats, food and drinks included in the price."
Negativ: "30 minutes late at the take off, but appreciate captain’s comment that airport was busy at the time."
Positiv: "Aegean is a fine airline overall"
Negativ: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."
Positiv: "Gute Bedingung"
Negativ: "Es gibt immer Verspätungen. Essen ohne Geschmack."
Positiv: "Smooth journey"
Positiv: "The extra service and help was lovely and unexpected"
Negativ: "Boarding on and off faster/ more efficiently"
Positiv: "The food was probably the best meal I’ve ever had in Economy."
Negativ: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."
Positiv: "Crew war sehr freundlich. Eine Mahlzeit und Getränke waren inklusive."
Negativ: "Sehr geringer Sitzabstand."
Positiv: "Not much! Boarding was a nightmare, nobody knew which was the gate and actually they never put it up on the depatscreen. I felt like cattle!"
Negativ: "Get organized! Let the passengers know the gate, board by zones instead of a cattle call 45min. before boarding and having to endure the pushing and shoving during this time. Getting in an airplane where people are trying to find a place for their belongings, not finding any and clogging the way."
Positiv: "Sehr sauber, pünktlicher Abflug, ruhiger Flug, Beinfreiheit und das beste: eine leckere warme Mahlzeit"
Negativ: "Flughafen Athen ist für Umsteiger unzumutbar!!!!"
Positiv: "Aegean ist immer super. Es gibt warmes Essen, Bonbons, man hat Beinfreiheit und liebe Flugbegleiter"
Positiv: "Pünktlich gestartet und pünktlich gelandet"
Negativ: "Das Essen war ok und die Sitze bequem"
Negativ: "I wasnt accomodated for my meal preference. The cabin was old and creaked alot. I was not informed by kayak of absence of luggage allowance"
Positiv: "The food was excellent and the cabin crew were friendly"
Negativ: "Not enough water available as it was a very warm flight and I was quite dehydrated"
Positiv: "The space for the legs"
Positiv: "Flug war absolut okay. Sitzabstand beim Notausgang gut insbesondere für große Personen"
Positiv: "Would fly again! Food was excellent (warm meal on a 2.5hrs flight!), got an empty seat to use for my baby, they didn’t break her stroller or car seat, they didn’t lose our luggage."
Negativ: "Seating little tight (especially if seat in front of you reclines)"
Positiv: "On time"
Negativ: "When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!"
Positiv: "the damage my luggage ."
Positiv: "Flug pünktlich gelandet, essen war sehr gut. Service schnell."
Negativ: "Everything. The plane was so delayed, then they lost"
Negativ: "I wish the announcements made in English were easier to understand"
Negativ: "Take off was 30 min late waiting for 2 passengers"
Negativ: "Grosse Probleme beim Einchecken wgen Mitnhame einer Kohlensäurepatrrone für Segler Rettungsweste. Dies, obwohl eine Woche vorher telefonisch alles mit Ergebnis OK mit Aegaen Airline abgeklärt war."
Positiv: "Mal wieder bestätigt: AEGEAN ist eine der besten europäischen Airlines! Angenehmer Flug, stets hilfsbereites Personal, leckeres Essen!"
Positiv: "It was great to check in and save the boarding pass in my wallet. Made it easy to check in while traveling and having no access to a printer. The flight was conformable and we got food."
Negativ: "Sitzabstand könnte um ein paar cm grösser sein"
Positiv: "Info per App perfekt. Personal sehr nett."
Negativ: "Sitzabstand ist ab 1.85 cm etwas knapp"
Positiv: "Crew was kind and professional Flight was overall comforable"
Negativ: "On my return flight to Athens from London, I was told that my hand luggage was too large and needed to be checked. I had to pay an extra 55 pounds (75 USD) to check the bag. On my Aegean flight to London a few days before, I was able to check the bag for free. I do not understand why I was charged for the bag on the way back but not on the way over. $75 is half what I paid for the flight itself - seems way too much just to check a small bag. I will keep this in mind when considering flying with Aegean in the future."
Positiv: "Alle waren nett und freundlich wie immer"
Negativ: "One thing that sticks out the most for me is how rude the airport crew are. A lot of people (including me, at first) were confused about the gate. One knows the gate isn’t always what it says on the boarding pass. Especially if printed from a different airport. Anyway, not knowing that the gate won’t show on the screens until about an hour before departure time, we were asking a lot of the ground staff about which gate etc. They were very rude and dismissive."
Positiv: "The flight left Budapest on time and arrived on time."
Negativ: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."
Positiv: "Very nice crew and service on board"
Positiv: "Flugpersonal hat versucht wünsche zu erfüllen. Sehr auf Kinder eingegangen"
Positiv: "Im Vergleich zu Billigfluglinien sticht die Star Alliance, zu der auch Aegean gehört, einfach durch ihren Service und Comfort hervor. Auf jeden Fall eine gute Wahl."
Negativ: "Negatives gibt es eigentlich nicht zu sagen. Einzig das Boardprogramm auf den Bildschirmen war etwas eintönig (kurze Eindrücke über Reiseziele von Aegean), allerdings ist das Kritik auf hohem Niveau."
Positiv: "Clean modern aircraft."
Negativ: "Both flights were late. Cabin crew arrived at plane at the last minute. The person next to me asked repeatedly for a glass of water for his child but was not accommodated. Staff seemed stressed."
Positiv: "Laut App hatten wir eine Minute Verspätung, also absolut prima durchgekommen. Der Check in ging schnell, das Warten bis zum Boarding war schnell vorbei. Das Boardpersonal war einfach sehr nett. Das Essen wahnsinnig lecker, lange nicht mehr einen so tollen Flug gehabt."
Positiv: "Der Flug war absolut pünktlich, Check in war easy und schnell, Besatzung unheimlich freundlich und das Essen wirklich super lecker inkl. Kaltgetränk, 2x Kaffee, die Zeit verging in null komma nix, immer wieder gerne!!!!"