Finde günstige Flüge nach Hiroshima

Positiv: "Delay of check in with upgrade"

Positiv: "It wasn't JAL it was American."

Negativ: "Cabin crews need to learn how to smile."

Positiv: "Privacy of window side seat"

Positiv: "Very nice flight attendants providing perfect service. Very nice food, exceptional for economy class. Huge leg room and wide seats (only 8 seats per row in a B777, other airlines usually have 9 or even 10 seat per row, this parity to some eco plus seats) Good entertaining system with good choice of new movies."
Negativ: "The boarding process was a bit unfortunate. But this might have something to do with Oneworld and not only JAL. Sapphire and Ruby members board at the same time, making the boarding process a bit crowded for a elite member. But apart from that he boarding was well organized."

Positiv: "Everything"

Positiv: "none"
Negativ: "very poor communication of information"

Positiv: "This airline is efficient, polite, and has a great business class product. Seats are large and open. Easy to move into different positions. Tv is in readable large and clear with a mini screen in the remote. The food was outstanding. Waygu beef medium rare. Washrooms are the cleanest in the sky. Definite repeat!"

Positiv: "Lots of legroom"
Negativ: "No complaints I was pleased"

Positiv: "Excellent service, excellent seats and comfort . Good food"

Positiv: "Clean plane, very nice crew."
Negativ: "Flying coach is always cramped for a tall person!"

Positiv: "The customer service overall was really good."
Negativ: "The food always messes up my stomach, where the whole day after I can’t eat anything"

Positiv: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Negativ: "Movie Selection"

Positiv: "Entertainment options were good"
Negativ: "Food was mediocre and long waits for restroom"

Positiv: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."

Positiv: "The food was good. Seats were as comfortable as any flight is."
Negativ: "There were no diet soft drinks available on the flight."

Negativ: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Positiv: "Let's face it - flying b-class is pretty awesome, so for $3300, it was really great. Loved the food selections, though I did feel the food was a little on the heavy side. I had the Japanese fare, which was lighter, but a little more salted than what I prefer - but over all very good. Service was amazing - the crew is super-nice. The plane, a massive 787 jet, absorbed the turbulence like it was nothing. It was like riding in one of those Cadillacs from the 1970's. The lavatories were big enough that I could actually stand up straight (and I'm 6'0"). The seats were pretty good as well - they had a feature for extension of the seating surface to allow for more thigh support (which I love) as well as great lumbar support. the movie selection was OK - neither great nor bad, and I ended up watching 4 movies during the flight anyway. ;)"
Negativ: "I preface this section by saying that I'm being very nit-picky here - there's not much I can really say, except that the seats, while they will recline to a flat surface, which is great for dozing off, they are angled about 15 degrees so you're constantly sliding down them in that position. Also, there could be more support for your head in the reclined position - I had to futz with pillows and a blanket to get that comfortable. However, the reclined position was the most comfortable, and I could get it so that I was sufficiently reclined with my legs extended and horizontal, while laying back without sliding down. This was sufficient for resting. I'm only mentioning this because I flew a business class flight on Delta in 2015 which had ridiculously amazing seats that reclined all the way flat and horizontal. On the 9-11 hour flight from Tokyo back to San Diego, which will take place mainly at night, this would be a very useful feature."

Positiv: "Ich habe den Flug sehr genossen. Die Filmauswahl war hervorragend, das Personal sehr freundlich, und das Essen geniessbar."

Positiv: "We were numb from a long flight over the ocean. Pleasant flight with helpful crew, and it helped that some of them knew English."

Positiv: "The flight attendants are quick in services and with great manner. Cabin foods are generous, filled with variety and tasting the best among various international airlines that I have experienced between LAX and Taipei, Taiwan in the past ten years. The seat belt on light and bell were kept at minimal, in contrast to other airlines like EVA, China Airlines, Korean Airlines and United Airlines."
Negativ: "None"

Positiv: "Good food. Very friendly and helpful attendants. They also gave souvenir toys for my 2-year-old son."

Positiv: "Crew very helpful and courteous"
Negativ: "None"

Positiv: "The flight attendants were so nice and gave a gift to my wife and I when they found out we were traveling for our anniversary! Everyone was so respectful and the food service was awesome. We even flew economy and had a great time!"

Positiv: "Had Hindu vegetarian meals, which were good for airplane food and much better than the "standard" fare for the rest of the plane. The flight attendants were very nice and helpful."
Negativ: "Space under the seat in front of me was very cramped - a large box for electronics got in the way and made it difficult to get into a comfortable position, which is tough for an 11-hour flight.. The plane was completely full, and my husband and I had to sit in separate rows - I was never able to switch the seats, even though I called several times and tried at the airport as well. Entertainment selection not as good as the American flight out. The JAL website (English version at least) is not very easy to use."

Positiv: "Service from cabin attendants was excellent, specially the crew announcing up coming turbulence, foods, landing. Price is good as well."
Negativ: "No big deal, I don't care some of the food, smells fishy. Like I said no big deal, still using Japan Airlines."

Positiv: "Sitting in the Economy section, I was lucky to get the two seats next to me empty so i was able to stretch and sleep. Before the flight landed, the head flight attendant came to greet every passenger and personally thanked them for choosing JAL. I've flown on JAL several times and thus had never happened so I was pleasantly surprised."
Negativ: "Economy Class seats are uncomfortable for long haul. Wish they could do something about it. Some of us dislike rice crackers and peanuts as welcome snacks so a different option could be nice."

Positiv: "I enjoyed their food very much, and the bathrooms are so clean! It made my trip easy. You will never regret using JAL."

Positiv: "Great vacation"

Positiv: "Crew was friendly. Economy seats were far more generous than AA. Premium Economy was a great value! I will look to travel JAL over AA more in the future."

Positiv: "Staff was great and everything went according to schedule."
Negativ: "The food was bad, but this is my first time having such bad food on JAL."

Positiv: "Very attentive and polite staff. Was given a free upgrade as well, very much appreciated."

Positiv: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Negativ: "Nothing- I'd fly with them anytime."

Positiv: "The service was excellent and the staff friendly. Service was fast and staff friendly."
Negativ: "Small leg room."

Positiv: "The crew were the nicest group of flight attendants I have ever encountered. The offered assortment of snack during my flight. I got a scented warm hand towel before they service me a meal. They even use real silverware in economy"
Negativ: "The only thing I didn't like was the temperature of the plane. It was quite hot (felt like 75 degrees inside)"

Positiv: "The flight attendants are very friendly and polite. The seats in economy are generous and as comfortable as they could be in economy on a 10 hour flight. The two meals provided were pretty good for food served on an airplane."
Negativ: "Nothing really."

Positiv: "Japan Airlines is very good. They have good service, safety, and customer care."
Negativ: "Economy seats are a bit tight."

Positiv: "They provide us slipper for in flight comfort"
Negativ: "Old aircraft"

Positiv: "We left on time, we arrived early. The crew was very polite and helpful. The food was decent on board and the seats were comfy."
Negativ: "I wish they flew all over the USA, American carriers should be ashamed"

Positiv: "My seat and my son's seat were booked apart on the both flights. So I requested the representatives at the check in counters at both airports to change our seats so that we could seat next each other. They were willing to help us out and we got the great seats. They had to ask other customers to help this out, too. In the airplanes, the flight attendants were extremely helpful and friendly when we asked them questions and favors, with nice smiles and calm quiet voices. No wonder the atmosphere was very relaxing and quiet during the both flights. The leg room was roomier and the facilities were newer. When I saw three pilots bowed to the customers before getting into the airplane, I felt they were very professional and ready for their jobs."
Negativ: "Some food items were too Japanese. Dried Natto snack was especially weird for my son."

Positiv: "Japan airport is big and too much shopping needs to be done, and liked the fact that boarding started just 15 minutes before departure which gave me ample amount of time."
Negativ: "Movie selection wasn't the greatest. The mid-flight meal was a burger instead of the beloved ramen."

Positiv: "I had only 30 minutes transaction time at Busan airport, and was not sure that I could catch my plane. The crew at the airport were very helpful, and a lady brought me to the security gate, and run out and checking in for me. With their help, I was able to catch the planes and arrived my destination on schedule. Thank you so much."

Positiv: "Excellent customer service!"

Positiv: "JAL in general."
Negativ: "NA"

Positiv: "Almost everything"
Negativ: "Can't say because I was satisfied w/ my flight"

Negativ: "Very slow boarding process in Itami"

Positiv: "You guys couldn't be any more polite, attentive, courteous. There wasn't a moment during the flight that one of the flight crew was near in case you need something. Definitely best experience in an airline Thanks a thousand"

Positiv: "The flight was smooth boarding and sailing with excellent service."

Positiv: "It was a quick flight"
Negativ: "Took over an hour from the time we landed to have luggage at baggage claim."

Positiv: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Negativ: "The space is really tiny. The screen also tiny."

Positiv: "Clean plane and comfortable seats."
Negativ: "Complementary snack to go with free beverage."

Positiv: "Well maintained plane, nice staff and over very comfortable."
Negativ: "The wifi worked only 1 hr of the 3 hrs I bought"

Negativ: "Food and entertainment could better"

Negativ: "Cabin to hot"

Positiv: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Negativ: "Less delays"

Positiv: "Crews were great. They worked fast and helpful."

Negativ: "Nice trip"

Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"

Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."

Positiv: "Great experience overall."

Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"

Positiv: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."

Positiv: "Great crew and comfort for economy class."
Negativ: "Food could be better"

Positiv: "Great food"
Negativ: "Leg room"

Positiv: "My flight is at 9:50 am but I arrived around 5:30 am , as expected the line was already long and one of the crew told us the front desk will not open until 6:30. My husband reserved my ticket going back to US. I was assigned to seat on an exit, but when I went to the gate , one of a female employee keeps telling me if I'm aware I'll be seating on an exit and I said yes , I look for a vacant seat so I can relax while waiting, she went back again and asked me if the front desk desk gave me any paper about the task I have to do when seating on an exit. I read it and understand . She came back again for the third time and borrow my boarding pass and check something and asked me if I want to transfer to another seat, and I said no. I don't know what she wants me to do , but I'm so irritated because she keeps asking me the same question over and over again."

Positiv: "Excellent service."

Positiv: "Crew is awesome and nice"
Negativ: "The seat was extremely uncomfortable."

Negativ: "The business lounge in honolulu"

Positiv: "Nice comfortable flight at convenient times. Great cabin crew and service."

Positiv: "Nice 777 plane, good snack"

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Positiv: "Everything"
Negativ: "Nothing. It was perfect. Comfortable, cute stewards"

Positiv: "Service is Stellar"
Negativ: "Business class seats were a bit old"

Positiv: "As my other flights with them, the crew is so friendly, the planes are nice and pretty good movie selection. Also nicely organized and they apologized profusely for the hour delay. I wish all of the American airline companies would learn from them! Great beverage service too, even when people are sleeping they quietly come around for us who are awake."
Negativ: "The food for vegetarians is not very good. But they feed you a lot and you won't go hungry!"

Negativ: "Nothing"

Positiv: "Customer service on ANA was as stellar as always."
Negativ: "Chairs are uncomfortably small for an international flight. Was fairly surprised since it's such a long flight."

Positiv: "- Airfare Price - Ease of Checking In - Friendliness of Staffs - Aircraft is clean"
Negativ: "- Entertainment options were limited - Food choices limited as well - Seats are a bit stiff and small"

Negativ: "19 hours overlay in ORD. I had to check out all luggages again. Terrible."

Positiv: "Excellent"
Negativ: "N/a"

Positiv: "The crew was nice."
Negativ: "Dinner"

Positiv: "On time. Flight attendants don't shy away from helping passengers put their carryons in the cabin compartments. They were there in a split seconf to assist you - ANA flight attendants only. Food was great in ANA airlines. Toilet is clean. Boardinh was orderly."

Positiv: "Food & Entertainment"

Positiv: "La puntualidad absoluta, la amabilidad de la tripulación y los baños impecables durante las 13 hr de vuelo."
Negativ: "Creo que la comida podría mejorarse un poco pero es un detalle mínimo"

Positiv: "I loved flying Ana. I cannot stress enough how exemplary the service was and the overall comfort/experience was one of the best I've had. I am looking forward to flying with them again next year when I return to Japan."

Positiv: "Great service"
Negativ: "Interior show signs of aging"

Positiv: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Negativ: "Nothing"

Positiv: "The friendliness of the crews and the cleanliness of the rest rooms."
Negativ: "The delay before taking off."

Positiv: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."

Positiv: "The landing was very smooth. I have motion sickness and usually the landing gets me really sick. However I was okay for this one."

Positiv: "The food on board was great! Crew members were friendly!"

Negativ: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"

Positiv: "Efficient, courteous crews,"
Negativ: "Luggage check-in referred to United Airline was refused.JetBlue checked luggage to final destination efficiently."

Positiv: "This was a pleasant flight. The crew was very friendly and considering I almost missed my flight, due to my own negligence, the airline was amazing in making sure I made it."
Negativ: "I can't think of anything to not like. It was a short and easy flight."

Negativ: "Could not fall asleep as the chair would not recline enough"

Positiv: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."

Positiv: "The food. the personable flight attendants. The whole experience is amazing."
Negativ: "Lack of English movies on the ife. Mediocre headphones in business class."

Positiv: "The middle seats were seperated, so I had my own arm rests"

Positiv: "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
Negativ: "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."

Positiv: "Crew sehr freundlich, Essen phänomenal gut und Entertainment-System hatte gute, aktuelle Filme parat."

Positiv: "Piloten sehr nett gesprochen"
Negativ: "Aus und Einsteigen besser organisiert von Crew nochmals Durchsage"

Positiv: "There was nothing really special or to write home about on this particular Lufthansa flight: it got us there safely and ahead of schedule, albeit, uncomfortably (seats were extremely thin and uncomfortable) and the pitch/distance between seat rows was extremely short & cramped.."
Negativ: "Seats could have been more comfortable; they were extremely thin and uncomfortable--and airline could give more legroom/pitch between seats."

Negativ: "Verspätetes Boarding früher ansagen."

Negativ: "Rückflug war 4h Verspätet und WiFi an Board war dann auch noch defekt."

Positiv: "Flight attendant warm, courteous and authoritative at same time."
Negativ: "Seat hard. Space tight. I am 6’4”"

Positiv: "Crew war nett"
Negativ: "Passagiere wurden umgesetzt"

Positiv: "A350 war sehr angenehm. Besseres Entertainment System als im A380 und relativ leise in der Kabine."
Negativ: "Das Essen war ok aber mehr auch nicht. Hier gibt es noch Lift nach oben."

Positiv: "stewardessen"
Negativ: "das Pathos"

Positiv: "Crew war nett!"
Negativ: "War eigentlich alles in Ordnung!"

Positiv: "Alles prima Sehr guter aufmerksamer Service"

Positiv: "Absolutely nothing."
Negativ: "Absolutely everything."

Positiv: "Crew was amazing"

Positiv: "Crew very professional"
Negativ: "More entreteiment on bord"

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Negativ: "Same as previous"

Negativ: "Flug war 4 Stunden verspätet"

Positiv: "n"
Negativ: "n"

Negativ: "Alles ok"

Positiv: "guter Lufthansa Standard"
Negativ: "KEIN WiFi... 2019... really?"

Positiv: "Wir sind First Class geflogen, hatten Sitze in der Mitte nebeneinander. Trotz des streckenweise holprigen Flugs hatten wir es sehr bequem. Freundlichste Betreuung während des gesamten Fluges. Wegen der Kaschmir-Krise wurde der Flug umgeleitet und dauerte ca 40 Minuten länger. Wir konnten den buchstäblich erstklassigen Service also länger nutzen. Die Flugbegleiterinnen hatten in der Ausnahmesituation alle Hände voll zu tun. Wir haben uns trotzdem bestens betreut gefühlt."
Negativ: "Das laktosefreie Menü war nicht auf First-Class-Niveau."

Positiv: "Noch nie so ein chaotisches Boarding in MUC gehabt. Vier Gate Agents und trotzdem"

Positiv: "The crew is amazing! We have comfort even in the economy class."

Positiv: "Nichts"
Negativ: "Der Flug hätte nicht storniert werden sollen."

Positiv: "The plane was on time and staff on the plane where nice"
Negativ: "Walking from one terminal to terminal was quite a problem. when the staff are checking before you pass through the security after you arrived form Lagos to Frankfurt was quite rude. I had a electronic boarding pass on my phone for some reason the wifi from the airport was slow in allowing my electronic boarding pass to work and the staff was impatience with me and rudely asked me to get off the line."

Positiv: "die crew"
Negativ: "platz,bestelltes veganes essen nicht bekommen ! , beinfreiheit , qualitaet des essens !"

Negativ: "Delayed flight barely catch the next one."

Positiv: "Das Flugpersonal war total freundlich und hilfsbereit. Ausgezeichneter Service."
Negativ: "Das Boarding hat etwas lange gedauert."

Positiv: "Das Boarding hat super geklappt. An Board war das Personal sehr zuvorkommend und zum Glück hatten wir einen angenehmen, ruhigen Flug. Leider hatte mein Kopfhörer einen Wackelkontackt und der Touchscreen war schon sehr überstrapaziert."

Negativ: "Not sure about booking with flyus. Com- next time I will prefer not to use Kayak if flight is booked through flyus.com"

Positiv: "Personal war sehr freundlich"
Negativ: "Sitzplatz wurde ohne Nachfrage abgegeben Gürtelschnalle mit Kaugummi versehen Boarding wegen scanvorgang und Türöffner extrem langsam"

Negativ: "Alles o.K"

Positiv: "Pünktlich gestartet und alles in allem ganz okay"
Negativ: "Super altes Flugzeug"

Positiv: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Negativ: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."

Negativ: "We waited for an hour at the gate for other passengers, to where we missed our connection in Chicago and did not get back to Austin, TX for another 24 hours."

Positiv: "Service is good"
Negativ: "Food is not good. But you can't expect that with any airline today anymore. Entertainment system wasn't working at my seat."

Positiv: "Also a lovely and comfortable flight"
Negativ: "No complaints"

Positiv: "the service from boston to frankfurt was flawless, great crew, great entertainment."
Negativ: "i was promised the business lounge when i got to Riga because of the lengthy connecting time, i was refused entry and 2 out of the 3 staff were very rude and dismissive. my upgrade included the use of the lounge at both ends of the business class, i understand that it maybe should not of been promised but thats not what happened. i was very tired and ended having to walk round concourse A for 4 hrs with nowhere to go."

Positiv: "airplane comfortable"
Negativ: "luggages were split and still lost can not find at the mean time"

Positiv: "Das Flugpersonal war sehr zuvorkommend aufgrund der 20 minütigen Verspätung"

Positiv: "Das Flugpersonal war sehr freundlich, das Essen war in Ordnung, die Filmauswahl war sehr gut."
Negativ: "Leider war es sehr eng in der Economy Class und relativ laut aufgrund einiger Kinder."

Positiv: "Das Personal war OK."
Negativ: "Da sich der Abflug kurzfristig von 7:00 Uhr auf 9:00 verzögerte fand ich dann doch etwas zu lang die Wartezeit."

Positiv: "Flugpersonal war sehr freundlich und hilfsbereit. Boarding ging auch sehr schnell."
Negativ: "Auf unserem Langstreckenflug bekamen wir zwei Mahlzeiten. Leider war bei beiden Malen ein Gericht aus, sodass ich immer das bekam, für das ich mich nicht entschieden hätte... Cola war nach ca 1h komplett aus"

Positiv: "Verspätet und dann trotzdem noch den ganzen hons Circle zuerst Kram durchziehen geht nicht"

Positiv: "Flugpersonal war freundlich"
Negativ: "Flug war verspätet durch verzögerte und chaotisches Einsteigen. Der Ausstieg war ebenfalls ein ziemliches Durcheinander."

Negativ: "I tried to reschedule due to a death in the family and due to the "small print" this was not possible. Then when I did travel, it turned out I didn't have the right for a piece luggage (again "small print"). I paid for the extra piece and I was double-charged (same amount withdrawn twice). Now I have opened a complained with Austrian and they haven't responded so far."

Positiv: "Nettes Personal, Flieger wirkte sehr neu."
Negativ: "Sitze außergewöhnlich eng, Filmangebot zwar umfangreich aber fast nur aus Filmen bestehend, die keiner sehen will - außer vielleicht Freunde des koreanischen Kinos. Touchscreen nervend, weil er nicht zuverlässig auf Berührung reagiert, sondern macht, was er will. Es gibt einen USB-Anschluss, man kann damit aber nicht das Handy aufladen. Die Sitze hängen, wenn man sie verstellen will, die Armlehe am Gang lässt sich nicht hochklappen. Der Klapptisch ist wackelig und schief."

Positiv: "at RDU after they missed to notify me in time, they were very nice to find me the fastest route on the next day, not miss my whole conference . They give me food vulture also. most of the flying attendances were really kind under my travel, except on the MUC-IAD plane"
Negativ: "They didn't notify me in time on a delay and didn't suggested a different route. Therefore I was able to flew just the following day as my connection to the oversea flight was more then an hour delay. It happened with me flying to Budapest, and also flying back from Budapest. Make you better understand, that does it mean for me: in Budapest I missed the first part of my conference, and with the flying back one day later I lost one payed work day. As I have family in Budapest I decided to stay for the night there, and not at Munich, but just rescheduling my flight and providing me a taxi drive was so complicated, that it took two and half extra hrs at the airport, Also Lufhansa put me in my rescheduled back trip the MUC-IAD flight on the 45C seat, what was the worst seat on the plane. Not just that. When they have plenty of empty seat in all of the section, and they wanted to sell it the economy plus seats for more than hundred dollars, I mentioned to the fight attendance my misery ,and how I don't like the seat what I got, and she laughed on me, and I heard her telling her colleagues,this kind of funny way as they were behind me. That's no how they need to treat passenger, Also on flying back they didn't react fast, and they missed to put me on the Frankfurt plane, what could be an alternative route, on the same day, instead they sent me desk to desk."

Positiv: "LH hat adäquate Gepäckbestimmungen mit ausreichenden 23 kg Check-in Gepäck, eine professionelle Flugabwicklung und viele Annehmlichkeiten, wie Mitternachtssnack auch mit Wein oder ganz ordentliches Frühstück für das Ende des Nachtflugs. SMS / E-mail Benachrichtigung über Verspätung ist vorbildlich, allerdings nützt einem das wenig, da die show up Zeiten eingehalten werden müssen, d.h. statt 3 Stunden muss man bei einer Stunde Verspätung trotzdem zur gleichen Zeit erscheinen und damit 4 Stunden warten."
Negativ: "Online check-in in Mumbai war äußerst holprig und Bordkartenausdruck ohne Vorankündigung "due to administrativ restrictions" verboten. Widerspüchliche Aussagen machen es nicht leichter, man braucht ja einen Ausdruck um überhaupt ins Flughafengebäude zu dürfen. Anstatt um 2.55 Uhr nachts dann eine dreiviertel Stunde Verspätung. Am Online bagage drop off äußerst zurückhaltender Service. Der elektronisch gebuchte Sitzplatz wurde nicht auf der jetzt ausgestellten Bordkarte übernommen, sondern ein willkürlicher, weit entfernter Platz. Die Dame am Schalter konnte auch keine nebeneinander liegenden Plätze für mich und meine Frau buchen. Das sollten wir mit den Passagieren ausmachen, die würden vielleicht tauschen. Und ein Blick auf den Sitzplan, das ist leider verboten. Bei so einer Kundenorientierung kommt die Lufthansa üblen Billigfliegern gleich. Vielleicht sind dort die Flightattendents jedoch weniger hochnäsig."

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."
Negativ: "keine Auffälligkeit..."

Positiv: "everything"