Finde günstige Flüge nach Guam

Positiv: "The crew was really nice, as you can expect from a Japanese company. Super helpful and smiling. The food was also very good."
Negativ: "The space is really tiny. The screen also tiny."

Negativ: "I hated everything about this 8 hour flight. Going to and coming from Toyko. The seats were EXTREMELY, EXTREMELY uncomfortable. I had to keep adjusting my body because my lower back was in so much pain. I ordered a kosher meal for both my sister and I but they only bought it for her. When I asked where was mine they said they didn’t see my name when I was the one who bought the tickets. It was extremely frustrating. I will never fly on this airline again."

Positiv: "Clean plane and comfortable seats."
Negativ: "Complementary snack to go with free beverage."

Positiv: "Well maintained plane, nice staff and over very comfortable."
Negativ: "The wifi worked only 1 hr of the 3 hrs I bought"

Positiv: "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
Negativ: "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."

Positiv: "The staff of ANA took superb care of us from the moment we entered the airport (both SEA and NRT); kindness, excellent food (choose the seafood diet, the food is excellent and you get served first!) and helpful directions in English whenever we looked the slightest bit confused. I will always look to fly ANA going forward. oh, and comfortable economy seats; enough room (I am 6'2") and no numb bum."

Positiv: "The flight was late checking in. The staff handled the situation well and kept the passengers informed."

Positiv: "I was lucky the flight was not full and the seat next to mine was empty allowing me to relax and sleep well."

Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"

Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."

Positiv: "Boarding is prompt and orderly. They apologixe for several minutes delay even it’s not the airline fault.The food is excellent , love the kabosu, there is snack available at the back in case you are still hungry. Entertainment is good choices, headphone is nice."
Negativ: "None so far, been travelling with ANA 8-10 times a year for more than 5 years"

Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"

Positiv: "Great planes, very clean toilets, very efficient and extremely polite crew."
Negativ: "No paper towels in the bathroom"

Positiv: "Food and services were great"
Negativ: "There were not a lot of selections on the TV."

Positiv: "The flight attendants on my ANA flight from Beijing to Tokyo were the most pleasant group of people I’ve seen for a long time."

Positiv: "Staff were amazing."
Negativ: "Nothing great experience!"

Positiv: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Positiv: "Staff is awesome"

Positiv: "Excellent service."

Positiv: "Service and food were great."
Negativ: "That I was listed as standby when I went to check in; I eventually got my ticket and my preferred seat selection."

Positiv: "Staff were friendly from check in to disembark. Food was quite good. Boarded on time and people were accomodating of one another in the entry and exit process."
Negativ: "I was travelling with my twin 11 yr olds one of whom has limited sight. They normally only allow early boarding of young children, but we need extra time as I have 2 children to organise and my daughters sight dictates that i have to assist her. Other passengers were not impressed. I would like the airlines to take the initiative to have all children boarded early as if we board with everyone else, the aisles will be blocked as my children try to get organised."

Positiv: "Nice smile and service. Food is good as well"
Negativ: "Arrived later than schedule"

Positiv: "Great crews and good foot space!"
Negativ: "Food was terrible! Getting worse every time !"

Positiv: "I had a headache and I asked for getting aspirin to one flight attendant. Later on, I found out that many attendants were aware of my situation and kindly checked-in regularly if I was OK. Excellent hospitality no matter what kind of class your seat was!"

Positiv: "It was short."
Negativ: "Two key issues: 1. Split up seating 2. Required to pick up and check baggage with limited time due to customs check. 1. They split up all four of our seats (despite booking more than 30 days in advance). Our seven (7) year old daughter was by her self. So was our fifteen (15) year old son. When we addressed it to baggage check (part of major issue number 2), they put two seats together, across an aisle, with both children in them. We obviously just sat one of the adults with the seven year old. This was not just us. SEVERAL families had children seated alone and spread all over the plane. ANA needs to require grouped seating for children under thirteen (13) years old with an adult. 2. Tokyo Haneda is the only airport I can think of where I have to pick up and check baggage again just to clear customs. The flights were 1 hour and 45 minutes apart. With nearly an hour dedicated to getting baggage claimed and getting through customs, we barely had time to fix two of our split seats (see issue 1) and rush via a free bus route that took 6 minutes (luckily we were first stop) to get us to domestic terminal 2. We were then lucky again because we made it through security quickly and our gate happened to be right next to the security check we chose. Another side piece: Haneda Domestic Terminal 2 has four security check areas (A-D). We saw no identifying marks indicating which were closest to which gate. Our bags have already been through a bag check process. Feel free to run them through security scans. Don’t make us wait to collect them just to walk them through the customs desk and check them again."

Positiv: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Negativ: "Food choices very limited, and quality is sub-par."

Positiv: "They came around often to see if we needed water or anything. Food was good."
Negativ: "Tray is too small and not able to use the entertainment system because it is too short for a tall person. I would be staring down the entire time."

Positiv: "Very good experience with ANA."
Negativ: "None"

Positiv: "The staff was so friendly, attentive, helpful and pleasant!"
Negativ: "14 hours on a a plane is a long time, no matter what :/ but it is amazing to be able to fly across the world in a day! The meal schedule was weird, but after we figured it out, it was fine, and the food was pretty good too."

Positiv: "Staff was wonderful and pleasant. Food was good for plane food. Entertainment was enough to get us all the way there."
Negativ: "Seats in economy are a little uncomfortable, but to be expected."

Positiv: "attendents were very friendly and very accommodating."

Positiv: "Crew very helpful and reassuring though plane late on arrival in tokyo."
Negativ: "Due to snow in Seattle area plan departed 2 hours late which made a short connection time, but all went well."

Positiv: "People the staff was nice and tried to be helpful"
Negativ: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."

Positiv: "free movies"
Negativ: "somehow new seat of this aircraft is very uncomfortable with my hip. It was kind of painful to sit tight for long period. I think my body likes older seat which actually reclining toward behind other guests. or I guess maybe I just get older. I asked 2 beer cans but completely ignored. maybe I was too shy."

Positiv: "The ANA crew were very sweet and accommodating"
Negativ: "Very unhappy over the first leg. Nothing indicated it was a United Airline flight to be boarded at United Airline terminal in LAX. Seat selected at time of booking was not honored since selection has to be done on United Air's web site. Did not get the meal I ordered for the same reason. Very short time to get from arrival gate to the connecting gate at Haneda."

Positiv: "Flight was good"
Negativ: "Signage at Honolulu airport is unclear - -difficult to navigate TSA check, find connecting gate"

Positiv: "The stewardess constantly walked the aisle looking to assist the passengers...no disappearing act like one finds on other airlines. I was in business class, so the food was very tasty."

Positiv: "The flight crew was definitely the best part of the flight! Not only did it seem that all the flight attendants were highly attractive - but, they were also extremely attentive throughout the flight AND they did it with enthusiasm & smiles! What a remarkable group of service professionals!"

Positiv: "Great value, excellent food and entertainment"
Negativ: "Chinese passengers, but that has nothing to do with the airline!"

Positiv: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Negativ: "EVERY FRIGHT WAS DELAY, AND LOST BAGGAGE, AND MY SUITCASE WAS BROKEN!!!!"

Negativ: "Very hard landing."

Positiv: "Nice crew, clean lavatory"
Negativ: "Had a chance to select seats only for return flight Seats were too narrow"

Positiv: "Good service."
Negativ: "Was put on "Standby", even though I was traveling with my teenage daughter, and I arrived more than 2 hours before departure! I ended up getting a seat, but this was unnecessary stressful (there were some seats left in business, so they knew I was going to get a seat eventually. They could have told me I was going to be able to go at check-in)."

Positiv: "The food and disipline on boarding the passangers according to their classes"

Positiv: "I appreciated the fact that mostly everyone is bilingual there. It helped tremendously because I don't know Japanese."

Positiv: "Service was friendly and enjoyed the USB charger."
Negativ: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."

Positiv: "Very friendly and attentive service, good movie selection on new screens."
Negativ: "TSA-style pat-down at the gate in Narita before allowed to board."