Finde günstige Flüge nach Falmouth

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Negativ: "I was first in line for a 1st class upgrade. They didn’t upgrade me but when I got on the plane, the flight attendant randomly asked someone if they wanted to move to 1st class because of an open sest"

Positiv: "Attentive, respectful and nice crew, swift take off and landing and awesome views"
Negativ: "Nothing. Everything went well"

Positiv: "The Delta desk attendant at CVG was unable to come up with another flight to get me from CVG to Colorado Springs on 6/13. There is nothing to like."
Negativ: "See comments above."

Positiv: "Flew into bad weather event with thunderstorms, lightning and tornadoes. The flight was relatively turbulence free, flt had only one attendant in the cabin however she was able to serve beverages and snacks asks made sure everyone was comfortable. Can't thank Delta enough for the professionalism of their crew, great service and communication, and for getting us home safely. Thank you!"
Negativ: "Made us pink tag carry on bags on flight deck. Had to retrieve bag from baggage claim after flight. My bag landed on the belt completely open, clothes and laptop hanging out bag onto belt, bag was damaged, zipper broken with holes in the fabric, bag was soaking wet! No one at airport able to assist with a damaged bag claim. Very disappointed in the Baton Rouge airport and lack of available staff to handle baggage issue."

Negativ: "Too cramped. No leg room"

Positiv: "Everything"

Positiv: "I love Delta, especially their newer planes that have screens in the backs of headrests and free movies."
Negativ: "Leg room is never enough. I'm 6'1"."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Poor Delta DEN counter agent experience. Name on ticket didnt match Delta profile name nor TSA [rofile name. Delta counter agent would do nothing, except blame TSA. Would not check ticket name vs profile name. Happened two consecutive flights. Flight tomorrow morning has no TSA Pre clearance on boarding pass. This will be three consecutive flights. Also seated me next to a person who needed 2 seats to himself. Please never seat me next to a passenger who cannot fit in their own seat. I am switching to SWA."

Negativ: "Was in seat 16A and got bumped to 12E. If you know Delta aircraft, that's exit row window, for the EC (more legroom) but middle. The problem is that nothing can compete with the exit row for leg room and being crammed between two guys isn't an upgrade either. Plus, due to proximity, got sick. And the flight was delayed leaving - due to the late arrival from ATL (Delta HQ) which had a power outage. And no video entertainment. No meals."

Positiv: "Nothing"
Negativ: "Felt agents held me back at the check-in counter resulting in me missing my initial flight and voiding my complete routing. Had to fly on a flight 7hrs after my booked flight because Delta had no other option (very untrue as there were other airlines flying to my final destination. Delta just didn't bother providing good customer service"

Positiv: "great staff . clean. current movies"
Negativ: "n/a"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "I liked the fact that I was able to watch a movie on my phone."
Negativ: "The flight was very rough at times."

Positiv: "Free movies helped the time fly by. Stewardess, or whatever the PC word us now, Britt was awesome"

Positiv: "Courtesy. Efficiency The flight attendant was extraordinary. Coates"
Negativ: "The first plane was a little old. Neither reading light worked."

Positiv: "the inflight service and the quality of food was outstanding."
Negativ: "some choice of indian movies would be appreciated."

Negativ: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."

Positiv: "I board sky priority or sooner so it always goes well."
Negativ: "Delta could do a little more to align people behind the right zone pillars when lining up for boarding. Passengers especially those not used to flying or flying with Delta are always confused. Maybe some stripping on the floor could help or pillars at the front and midway back."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Negativ: "No power to charge"

Positiv: "They ran out of food on the plane"

Positiv: "First class crew was great! Smooth ride, arrived early"
Negativ: "Lunch option on LAX-AUS wasn't that good (chicken salad or meatballs), also was pretty sparse on the meal itself compared to other airlines"

Positiv: "Everything else fine."
Negativ: "Made me check my bag - even though ther was plenty of overhead bin space."

Positiv: "Crew"
Negativ: "3 hours there before the departure."

Positiv: "Kindness and politeness, on time lots of explaining"
Negativ: "Beyond seat space all was perfect"

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Positiv: "Hard to like anything with this delay -- missed 3 appointments in Raleigh."

Positiv: "Nothing"
Negativ: "One crew member was running late. So we could not start boarding until she got there. Which created a chain reaction of events making the flight late. She was not a pilot. So why couldn't we begin boarding while waiting on her?"

Positiv: "Friendly service. On-time."
Negativ: "No tv's in airplane."

Positiv: "The Crew was very nice and helpful."
Negativ: "The flight was delayed, but due to no fault of Delta's...it was weather. Of course, the seats are very tight and this is something that Delta has control over."

Negativ: "Long lines trying to resolve delayed flights. Ni weather issues reported."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Positiv: "Boarding was efficient and plane was on time."
Negativ: "Seats were old and dated and there was no entertainment offered."

Positiv: "Excellent service"
Negativ: "Plane was a bit old"

Positiv: "It was a comfortable trip."
Negativ: "The cabin crew did not crack a smile at all as far as I could tell. They went about their work like robots, looking like they were not having a good time at all. Worst crew I have ever come across :(("

Negativ: "Yes"

Negativ: "The climate control didn't work properly the whole flight. We sat on the tarmac for about 30 minutes after boarding. We sat in the plane for about 15 minutes after landing and the whole time the air wasn't working. Couple that with the fact that I was seated in the row in front of the emergency exit which actually has less room than a normal seat and it made for a miserable flight"

Positiv: "The travel time and early arrival"
Negativ: "N/A"

Negativ: "Overall satisfying"

Positiv: "The flight and service was excellent!! The seating was very good and the staff was very friendly. I would definitely fly Delta again!"
Negativ: "I sat beside a large man who was in part of my seat! I couldn't put the arm rest down! That made me uncomfortable!"

Negativ: "3 gate changes in an hour."

Positiv: "Sehr nettes Personal, exzellentes veggie essen, gute Pünktlichkeit"
Negativ: "Sitze schmal"

Positiv: "Der Flug war pünktlich und ist sogar vor seiner Zeit in München angekommen."
Negativ: "Die Landung war etwas hart und der Druckausgleich in der Kabinen war nicht optimal, sodass teilweise die Ohren im Landeanflug wehgetan haben"

Positiv: "Alles wie bekannt & erwartet, sehr gerne wieder :-)"

Positiv: "Dreamliner ist ein neues Flugzeug"

Positiv: "Food was good. The entertainment was better as long as the system wasn’t locking up. Fairly clean plain"

Positiv: "The plane left on time and arrived ontime."
Negativ: "Minor issue: entertainment computer did not work. I wasn’t able to watch TV for the 7hrs of plane ride. Also, the crew does not respond to the blue light when passengers call them."

Positiv: "Das Personal war sehr angenehm , sehr gutes Unterhaltungsprogramm"
Negativ: "Kaltes Laugenbrötchen mit Butter und Marmelade zum Frühstück, Sitzbreite und -abstand sehr beengend, mein Sitz ließ sich schwer klappen und ging zur Landung nicht in aufrechte Position zurück, so daß ich Platz wechseln mußte"

Positiv: "I flew in an A380 from LAX to FRA and that is a huge airplane but very nice. The flight from FRA to TLV was full and that airplane had no USB charge ports and no seat back video. I refuse to fly El Al because they don't have video and charge ports. Now I need to avoid flying with Lufthansa."
Negativ: "No USB charge ports and no seat back video. They only have movies from Sony."

Positiv: "Das Personal und der Service waren super. Es blieben keine Wünsche offen. Das Essen auf der ersten Strecke FRAJED war sehr gut."
Negativ: "Das Essen von JED jach ADD war höchstens Economy Class-Niveau und wurde auch so serviert."

Positiv: "Die Crew war sehr nett, es gab ein gutes reichhaltiges Frühstück und auf dem Sitz 11A des A321 fehlte die Vorderreihe. Besser geht nicht"
Negativ: "Es gibt keinerlei Beanstandungen"

Positiv: "Nothing"
Negativ: "Plane delayed. Then when on board, pilot apologized due to the very warm cabin as "the auxilariary power unit isn't working." Then long delay because the baggage ground crew messed up and again according to the pilot "we apologize for the ground crew's failure to do their job properly and some baggage wasn't loaded properly." Once we landed we had like 20 minutes to go through security AGAIN and nearly missed the final flight to our Seattle destination. No mention of local time upon landing, no one at gate to direct lots of people rushing for connections."

Negativ: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."

Positiv: "Comfortable for a short flight. On time."
Negativ: "Had to go through security and passport control a second time made the 1 hour connection stressful"

Negativ: "LH Gatepersonal schickte uns zu Serviceschalter, doch der war bereits geschlossen...."

Negativ: "Habe schon motiviertere Crews in der Business Class erlebt. Versorgung außerhalb der Essenszeiten nur auf Nachfrage."

Negativ: "Charges for suitcase 40 euros this rediculas"

Positiv: "Ein Stewart war besonders unterhaltsam, er hatte flotte und lustige Sprüche auf der Lippe, war sehr nett."

Positiv: "Did not get into flight"
Negativ: "They changed the gate in last minute without proper communication"

Positiv: "sehr freundlcihes Flughafen und Board Personal; Keine Beschwerden."

Positiv: "it was on time and we arrived in one piece"
Negativ: "the second leg from FRA to BUD entailed a massively disorganized, no queue control free for all to go through the boarding gates, all of which just led to an overcrowded bus.... which meandered through the airport to your jet on the tarmac.. they then allowed boarding from either rear or front of plane which of course lead to the throngs meeting in the middle and trying to squeeze past each other... horrible. Then... the checked bag did not make it to Budapest as they forgot to transfer it in FRA. so, yeah all in all it was a cheap flight and we got what we paid for."

Positiv: "Leg room and the chairs were great."

Positiv: "Solide Leistung: Pünktlich, ordentlicher Service, Essen in Ordnung..."
Negativ: "Economy ist nicht so bequem, vor allem auf Langstrecke will man dann doch gelegentlich aufstehen und sich die Beine vertreten"

Positiv: "Borden war angenehm und gut geregelt, Flug im allgemeinen gut gelaufen."
Negativ: "Unnötige Dutyfree Waren Meldungen mitten im Flug während des Schlafens völlig unnötig, Frühstück war sehr gehetzt und Filme waren außer zwei nur gegen 8 € Gebühr verfügbar."

Positiv: "Flug war etwas schneller am Zielflughafen, gute Auswahl bei der Unterhaltung, essen war überraschend lecker"

Negativ: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."

Positiv: "free wine."
Negativ: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."

Positiv: "Flug pünktlich und sehr freundliches Personal"
Negativ: "Das übliche Lufthansa Sandwich freundliche Bedienung und sehr bequem Ausgang"

Positiv: "Schneller, unkomplizierter und guter Flug"

Positiv: "Das Personal im Flug war freundlich und hatte gute Laune dies hat sich auf die Passagiere übertragen. Flug kam pünktlich an"

Positiv: "Personal nett"
Negativ: "Über 30m verspätet .... sehr lange Laufwege und noch Bahn wegen Satellitenplatz ... dadurch 1h verloren"

Positiv: "Super Service"
Negativ: "Kein Grund zur Beschwerde"

Positiv: "Pünktllichkeit und A380 Raumangebot"
Negativ: "Service sehr steril und nichts überfreundlich. Normalerweise wird man als SEN persönlich begrüßt. Fehlte"

Negativ: "VERSPÄTUNG und sehr schlechte Kommunikation, wie es weiter geht"

Positiv: "Crew friendly, good food"
Negativ: "Cramped seating, can't select seat until checkin without paying (only airline we were unable to select seat)"

Positiv: "Nothing"
Negativ: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"

Positiv: "trotz neuestem Flugzeugmodell sehr starke Erschütterungen Schwankungen und Erschütterungen"
Negativ: "siehe oben"

Negativ: "old model aircraft"

Negativ: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."

Positiv: "Lufthansa always departs and lands on time or early. The seats are comfortable and the crew is even better. They ran out of food by the time they got to me and my wife, since we were sitting all the way in the back, and they repeatedly apologized and brought us something from business class to make up for it. The layover time was also very short compared to other airlines I looked up. I will try to fly with them again in the future!"

Negativ: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"

Positiv: "Trotz kurzem Flug wurde ein leckeres Baguette angeboten."
Negativ: "70 Minuten Verspätung - keine Angabe von Gründen."

Negativ: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."

Positiv: "Man konnte einfach einen freien Platz reservieren, ohne den Unsinn mit verschiedenen Aufpreisen, der heute grassiert."

Positiv: "We had a four hour delay and were promptly put in a hotel; Sheraton beds are very comfortable, I wish I had more than three hours to sleep."
Negativ: "I never heard major announcements regarding the delay or the meal voucher (maybe not loud enough?). If they said it only once, they should've repeated it. It sounds stupid, but I waited for an hour at boarding before I realized the lineup is for meal vouchers and not the flight. Nobody approached or announced anything, I had to go and ask about changes and details."

Positiv: "Short flight so it was good"
Negativ: "Everything was good"

Positiv: "The Premium Economy seats were significantly better than Economy seats. The crew was very nice."
Negativ: "The movie choices were not very good. Very few current movies."

Positiv: "Netter Service Hohe Sauberkeit Gutes Entertainment an Bord"

Positiv: "Nur 60% voll, 100% Pünktlich"
Negativ: "Ankunft auf Vorfeld"

Positiv: "Wrote my thoughts in the wrong section. See Milan to Frankfurt"

Negativ: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."

Negativ: "Die Bordunterhaltung war an meinem Platz defekt."

Negativ: "Verspätet da Tür kaputt"

Negativ: "So at first it was announced that drinks would not be served due to anticipated turbulence. No turbulence occurred so drink service began-- stewardesses did not ensure the plastic cups were attached to trolley securely and so they fell all over us and on the ground--me and some other passengers helped to pick them off the floor-- they said thank you and used the cups on the floor for passengers drinks. Um....no thanks-please get new cups!"

Positiv: "Normaler Flug. Ausreichend großer Sitzplatz und Beinfreiheit."

Positiv: "Apfel als Snack"

Positiv: "Left on time - arrived early"
Negativ: "Cake was the same thing they served from Kosice to Vienna . There must be something better than that. It was a tad dry."

Positiv: "Alles gut."
Negativ: "Nix"

Positiv: "Alles wie immer, sehr gut"
Negativ: "Verpflegung ist recht wenig, dafür passen die Getränke, das Personal ist immer toll."

Positiv: "Alles wie immer TippTopp"
Negativ: "Früher gabs mehr zu essen... aber es passt!"

Positiv: "Beinfreiheit der ehemaligen(?) Business Class war toll. Personal sehr freundlich."
Negativ: "Eierspeise mit Kartoffeln und Tomaten? Was ist denn das für eine Kombination?! Es gab keine Bildschirme zur Verfolgung wo man gerade ist."

Negativ: "wieder über eine Stunde Verspätung"

Positiv: "Flug war pünktlich, die Crew ausnehmend freundlich. Bequeme Sitze (aber wenig Beinfreiheit)"
Negativ: "Kein Essen, kein Platz in den Handgepäckfächern, sodass wir unser Gepäck unter den Sitzen verstauen mussten, was die ohnehin knappe Beinfreiheit noch deutlich mehr eingeschränkt hat."

Positiv: "ziemlich alles; die Maschine war zwar klein aber das is ja egal; Verpflegung super, man bekommt alles was man will und mehr"
Negativ: "keine Bildschirme zur Information für den Flug (das liegt an der Maschine"

Positiv: "Das Flugpersonal war nett, der Flug hat nicht lange gedauert (50 Min), es gab genug Beinfreiheit."
Negativ: "Es gab kein Essen, nur Schokokekse, trotz Reisezeit zur Mittagszeit. Die Sitze waren ungemütlich, für 1 Stunde ist das auszuhalten, aber auf längeren Flügen würde es mich stören."

Positiv: "snacks plus they had sparkling mineral water"

Negativ: "I will never fly Austrian again! They disrespected my family, they did not honor my reservations, and the staff was just nasty!"

Negativ: "LOST BAGGAGE !!!!!!!"

Positiv: "Flugpersonal war aufmerksam und professionell"
Negativ: "Start in Kairo war verspätet durch unprofessionelle Abfertigung durch das ägyptische Bodenpersonal: Aus Personalmangel wurde - wie üblich - nur eine der Sicherheitsschleusen benutzt. Es gibt keinen Gold Track. Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Negativ: "Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Positiv: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Negativ: "No tv, maps or entertainment at all."

Negativ: "The vegetarian meal was OK"

Positiv: "Drinks were included"
Negativ: "No entertainment available not even to pay for. Wifi is overpriced"

Negativ: "Boarded via stairs, requiring going down stairs to the tarmac, then up the boarding stairs, carrying our bags."

Negativ: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Positiv: "Schnelles Boarding, freundliches Service und zweimal wegen Getränken durchgegangen"

Positiv: "Whole process of checking in, security, and boarding was very easy."

Positiv: "Attention during waiting time and inside cabin"
Negativ: "Nothing"

Positiv: "Punctuality and amenities on boatd"

Negativ: "I used flights between Vienna and Prague several times and in most cases they are delayed."

Negativ: "seats too cramped"

Negativ: "Behavior of AA"

Negativ: "Es wurde eine kleinere Maschine benutzt als beim Boarding angegeben. Dadurch gab es nur Chaos, da die Sitzplätze nicht mehr denen entsprachen, die auf dem Boarding Pass standen und das Personal das auch nicht vorher bekannt gegeben hat bzw. auch nicht geholfen hat. dass jeder einen anderen Sitzplatz einnimmt."

Positiv: "All"

Positiv: "Ich liege die Flüge mit Lufthansa, weil da einfach für mich alles stimmig ist. Ich hoffe, daß das so bleibt und daß die Lufthansa nicht wie andere Fluglinien am Service einspart."
Negativ: "Alles war bestens"

Positiv: "Ohne Ankündigung gestrichen"

Positiv: "It was fast and comfortable"
Negativ: "---"

Negativ: "Keine akzeptable Beförderung aufgrund nicht erreichten Anschlussflug"

Positiv: "The pilot did a great job landing the plane in high winds."

Positiv: "The staff was very pleasant"
Negativ: "Very crowded plane!"

Positiv: "in this case, nothing"
Negativ: "1.15h delay - sitting in full air craft without aircondition cold, not profi behavior no please, no sorry, no "what would you like..." none nice word"

Negativ: "At 11h30 of 14/9 we (HOANG MINH CHAU and NGUYEN SI THANH) were standing at the ticket counter in Vienna and we could not check in due to no payment yet for the ticket and so the reservation has been cancelled. Due to this reason we had have to buy new tickets at the airport ticketing counter. So please sort out your problem with the airline and get back to me. From my bank the payment has been done yet to you. We had have double pay for one trip."

Positiv: "Really liked the chocolatey-wafer treats and the smooth boarding process."
Negativ: "The entertainment wasn't great compared to most international flights."

Positiv: "Never again with KAYAK. Sorry."

Positiv: "All"
Negativ: "All"

Positiv: "Excellent personnel. Will use Austrian Airlines again!"

Positiv: "No problems."

Positiv: "Everything"

Positiv: "Not much...."
Negativ: "The ticket indicated the wrog gate 21 instead of 31."

Negativ: "Less than 24 hours notice."

Negativ: "Did not make this connecton, was directed to Frankfurt"

Negativ: "flight got cancelled and was put on flight 1 hour later than originally planned."

Positiv: "Crew was lovely"
Negativ: "Flight was delayed and everyone missed their connecting flights. Air Canada put us on British Airways instead but did not inform them and when we went to check in at the desk they did not have us in the system which stressed everyone out. We eventually got on the plane but I had to sit in the very uncomfortable middle seat rather than in my chosen seat by the window."

Positiv: "Food, entertainment and upgraded to Preferred seats in Economy- lots of legroom. I would say worth the $100/person."
Negativ: "Seats are not cushioned enough in economy. Needs to be slightly thicker."

Positiv: "This particular flight on this particular aircraft (July 15, 2017) was fine but the business class cabin of the plane itself is looking tired and out of date, especially when compared to the new pods on Air Canada's wonderful 787 DreamLiner aircraft. Customers will gladly pay for a consistently high level of service but that service should be consistent across the fleet."

Positiv: "Business class seats and the overall service"
Negativ: "Flight was late and the movie selection in English is pretty old."

Negativ: "My flight was delayed by 3 hours, no information was provided on the delay and further delay at the gate waiting for the crew."

Positiv: "Seat were comfortable (however the struggle is when you have someone with long legs behind you...)"
Negativ: "Entertainment was using the app, they could have had a sign at the gate so those of us that didn't have it could have download it before boarding."

Negativ: "I arrived at the gate and looked at my ticket to see "GTE" where the seat number usually is. I was informed upon arriving at the desk at the gate that that meant Air Canada has also decided to participate in the ridiculous practice of overbooking their flights and that even though I purchased my ticket roughly 8 weeks prior, there was a chance I might miss my flight to my friend's WEDDING. The lady who was working the desk was as unhelpful and dismissive as you could possibly imagine, refusing to look at me and giving me attitude for merely waiting in the area to see if anyone had missed the flight so I could get on. It was surreal; the only way I could describe her incomprehensible behavior would be to say it was as if her boss were right in front of her and she was trying her damnedest to get fired. It was one of those situations where you could tell this miserable, miserable person was enjoying the power trip she was on and doing everything in her power to make me feel helpless and angry. I made my flight, miraculously, but it was the worst customer service experience I have ever had in my life, airport or not."

Positiv: "In wheelchair, traveling alone. Perfect service from gate to gate. Moved my seat to a large one in front, took my carryon for free. All staff nice, great persons."
Negativ: "No movies without app and no publicity to download app in advance."

Negativ: "Many of us were refused boarding on the connecting flight. They gave away our seats. I arrived at the transvfer counter50 minutes prior to the flight. I was first. Gave excuse that bag must go with me. Customs confirmed that this is AC not customs. To add insult, they flight to Montreal was late, the flight to Boston was late, and finally my bag NEVER was on either flight so there excuse was an out right lie. I missed half the weekend home in over a month. AC doesn't value my time and I don't value their service. Every time I go back to this airline I realized why I left. Going to Asia; don't get suckered into using this route. BTW a friend on PVG-YUL-BOS never made it as well. AC still using a CRJ200 that can't land in weather. NOT A BUSINESS CLASS EXPERIENCE."

Positiv: "No issues"

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "The entertainment on the air Canada app had good selection bjt i couldn't vet it to play after selecting tv, I movie, or podcast. There was no in flight movie to choose from either."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "-"

Positiv: "I liked the newer plane as the head rests were more comfortable with the movable sides."

Positiv: "very pleasant"
Negativ: "nothing really"

Positiv: "Good communication with passengers, attempts to avoid turbulence, pleasant staff."
Negativ: "Luggage was slow to get to baggage claim, would be nice to have fruit and cheese platter available for purchase"

Positiv: "In seat entertainment console with recent movies. Only food for purchase."

Positiv: "Fast boarding and unboarding"
Negativ: "I needed to change my flight and Air Canads charged me $300! They said thy had some 'peak days' fee (August) and a 'weekend' fee, which covers Friday, Saturday and Sunday. 3 day weekend??! Come on, what a scam. Just charge me the flat change fee not all these bullshit greedy add-ons."

Positiv: "The seat"
Negativ: "1h30 delay once boarded The braeckfast which un fact consisted un only à slice of banana cake."

Positiv: "Lots of entertainment options Not totally booked so everyone had a little space to relax on such a long flight Food was nice"

Positiv: "All of the staff were upbeat, helpful and patient"
Negativ: "Nothing"

Positiv: "Food was mediocre. Clean."
Negativ: "The flight attendants were late, delayed boarding."

Positiv: "The loading was better organized then in the past, so smoother; not as chaotic."
Negativ: "No amenities offered other than a free thimble of something to drink. I'm waiting for them to charge for breathable air."

Positiv: "Nothing much, only the plane was clean"
Negativ: "Horrible food and service. Organization in boarding was poor."

Negativ: "The entertainment doesnt work well."

Positiv: "The flight had good entertainment, decent food, good service, and it left on time. I've never been really impressed with Air Canada but they provide great value for the money as they have sort of become the budget airline of international travel without having a true "budget airline feel." I'll take a good flight to Tokyo with Air Canada for $1100 over an excellent flight to Tokyo for $1500 or $1600, or maybe more. I also like the option of having a long layover in Toronto or Montreal with Air Canada, as these are good cities to spend a few hours in. On the flight back from Tokyo, I had a nice layover in Toronto that lasted almost a day."
Negativ: "The electronic/entertainment system went down for a about an hours so that was annoying. This only happened on the return flight but it was enough to create anxiety and make you wonder when it's going to come back on. Airline food is hardly ever much but it's pretty dull on Air Canada. It's not a bad idea to bring some of your own food and alcohol onto an Air Canada flight. The service was good but the stewards don't seem to enjoy their job as much as on some other airlines."

Positiv: "The crew was nice and friendly."
Negativ: "No screens, the seat was very uncomfortable...."

Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."

Positiv: "The crew nice and accommodating; the food for business class was good. There was no food for economy. The seats were comfortable. It was an overall good flight."

Negativ: "the egg sandwich had a really bad sauce on it."

Positiv: "Overall, it was a nice flight. The domestic and express flights had no food on offer (for free)..."
Negativ: "Beyond the absurd 12 hour layover in Vancouver, upon my arrival in Atlanta, my luggage was lost. I'm still waiting on a call saying it was located."

Negativ: "Delays!"

Positiv: "I enjoyed the efficiency and friendliness of the crew and the timliness of the flights themselves as well as the boarding process."
Negativ: "First flight: My headphones didn't work with the entertainment system and the only other option to watch what was on the tv was to purchase headphones. Also, the movie skeleton was somewhat limited. Also, it was a longer flight but there was no free food option"

Negativ: "Temperature too cold in the airplane Ipads to rent (no screens)"

Positiv: "There is not one thing that was good about this flight. Bad plane, bad service, bad food. That sums it up. Will talk to as many travelers as I can to tell them to avoid this nightmare."
Negativ: "No entertainment on board. No complimentary drinks. A piece of cold banana bread literally thrown on the tray for breakfast. Called the airline when reservation was made and told it would have entertainment and complimentary drinks. The switch to Rouge was a bait and switch. Rouge is from the 1970s. Long flights to sit and stare at the back of seat. Crowded seat at that. NEVER WILL FLY AIR CANADA AGAIN"

Positiv: "Highly professional - in great contrast with the disastrous US carriers. Effortless departure and early arrival!"
Negativ: "Employees have the aura of state-owned company bureaucrats. Competent but charmless, unfriendly. Head rest was broken and made creaking noises the entire flight. Food uninspired."

Negativ: "meine fluge wurden storniert und bis heute habe ich kein antwort auf meine bitte um die refundation"

Positiv: "Movie & t.v. Selection Most staff were friendly and did a good job"
Negativ: "The amount of interruptions for snacks, food, seat belts, etc. Limited space for sitting and moving around Crying children"

Positiv: "The seats were decent - not too hard and not too cramped."
Negativ: "The food was awful. The entertainment system didn't work properly which is not acceptable for a 13 hour flight. The staff didn't seem to care - rarely saw them."

Positiv: "Way better then driving."

Positiv: "There was entertainment on the back of the headrest."
Negativ: "Communication was poor about what was happening with my flight cancellation and had to insist on getting another flight booked for the same day."

Positiv: "On time; excellent service!"

Positiv: "On December 20th I flew from Vienna to Toronto. It was the first time I flew with AA. I fainted a couple ours into the flight and the cabin crew took care of me and made sure I was okay for the remainder of the flight. We also made it to Toronto half an hour early! Would fly again!"

Positiv: "The Premium staffers are great."
Negativ: "The premium seat I paid a fortune for was smaller than the seats on an Air Canada economy flight in the old days. Brutally uncomfortable."

Positiv: "The crew were friendly. Don't know what the food was like since no complimentary was served, not even crackers. There was a lengthy delay. Glad the problem was identified before takeoff despite being on the runway. Overall good flight"
Negativ: "Seats somewhat uncomfortable especially in the back and neck area No entertainment? Maybe because people were using their own devices. Are there no longer drop down monitors?"

Positiv: "The overall flight was good"
Negativ: "The fact that I have to pay for my one check on bag on an international grip is baffling me."

Positiv: "After having pad an extra $100 for my seat reservation, I was comfortable in my extra leg room seat in a full flight on a newly configured, even tighter economy class setting. Flying is becoming increasingly like riding a bus but while tightly fitted next to one traveller, one can easily be stuck in a four seater arrangement in the middle. Welcome to the new cargo class. For all customers wishing to continue to enjoy the former economy class three seater arrangement with almost no elbow room are requested to upgrade to the newly named "premium economy class". Soon business class will become the once newly introduced premium economy. On a separate note, I flew on an Austrian Airlines flight, and not Air Canada. On Austrian one doesn't have to pay for food, headsets or a blanket when you're cold and the crew is usually more welcoming, which makes the overall experience a positive one. I would have no hesitation to recommend Austrian Airlines--as long as they don't follow suit with Airlines where old planes are reconfigured to hold up to 100% more passengers cramped in a tight space while charging for everything while you're on board. And if you're waiting to see a welcoming smile, it was on another airline."

Positiv: "Crew was friendly. Food was better than I expected."
Negativ: "Seat cushions were pretty hard after many hours. Needed to sit on the provided pillow!"

Negativ: "Trail mix was gross, the child sitting next to me spilled her soda all over my pants and throughout the flight kept purposely touching even after I and her mother told her to stop."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "I wasn't so cramped this trrip"
Negativ: "Took forever to land freaked me out a lil bit"

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Positiv: "Nothing"
Negativ: "Worst flight I've ever had... stayed on the runway for 45 min and didn't say one word to the passengers"

Negativ: "United was unorganized and they acted as if these cancellations were no big deal. Those two days that we missed could have been spent at work. Now I have wasted PTO time that I can't get back and wasted money at our resort that I wasn't able to get back. One of the agents at Bradley International Airport Sammy put her hands on my friend and screamed in her face USING FOUL LANGUAGE with a line full of people and their children waiting to check in. It was unprofessional and uncalled for. We did get police and management involved. The overall experience was terrible."

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "This flight had televisions in the headrest, so we could watch Direct TV when it was convenient. Thanks for the ride."

Positiv: "I liked that the flight was on time"
Negativ: "I did not like the absence of much food for breakfast on economy"

Positiv: "Everything went well and we didn't crash. 10/10"

Positiv: "A safe flight. Free entertainment after a delay"
Negativ: "Late departure. Overbooked- no seat choice. No air conditioning for 30 minutes and hit. 1.5 hours to get a water"

Positiv: "I liked nothing about my flights."
Negativ: "I hated that my first flight was delayed a whole day and I had to fly out of a different airport to get to eugene. To add coming home I tried to upgrade my flight to Ontario to an earlier time and they refused to do so and said it would cost $75. I felt the least the airline could do was let me fly home an hour earlier since they delayed my flight a whole day but that didn't happen."

Negativ: "Waited for clearance to take off for about 10-15 minutes on the tarmac."

Negativ: "Der Flug wurde um 6-7 Stunden verschoben, so dass ich keinen Anschluss Flug mehr hatte um nach Hause zu kommen. Der Service vor Ort war sehr schlecht, es hatte viel zu wenig Personal. Ich hatte einen freundlichen Helfer am Schalter, aber sein Supervisor hat mich dann ohne zu Fragen einfach irgendwie umgebucht, z.B. ein Tag später, dann mit Übernachtung irgendwo. Die Flüge am selben Tag wurden zuerst gar nicht berücksichtigt, bis ich dann online selber gesucht habe. Schlussendlich hat mir ein Mitarbeiter der Lufthansa geholfen noch einen Flug am gleichen tag zu bekommen. Mein Gepäck ist bis jetzt 48h später noch nicht aufgetaucht. Gesamthaft für United ein sehr schlechter Service!!!"

Positiv: "Flight out of Reno was delayed due to congestion / back up at LAX. Ground staff patiently helped all passengers reschedule connecting flights / explain options."

Negativ: "Entertainment System war defekt und es gab keine Entschädigung."

Positiv: "The flight itself was great.. However the experience at the airport was terrible.. After placing several calls prior to my departure date to confirm that my 40 inch TV was ok for transportation , it wasn't until I got to the airport to find out that I was unable to take the TV or the TV stand.. I live in Philadelphia and had nowhere to leave it causing me to give it to a stranger in order to make my flight . I am very distraught that the information indicating there was an embargo restricting the transportatione of TV greater 32 inches or boxes to Montego Bay was not given during any of those calls.. I don't understand why that information was not sent in an email prior.. On top of that I placed a call to customs in Montego Bay and was adviced that the embargo is enforced by the airline not customs... If I could some how get some answers regarding this I would appreciate it..."

Positiv: "Timing"
Negativ: "Seats. Not comfortable at all for long flights."

Positiv: "The flight was very smooth and fast. Great crew!"
Negativ: "The food is terrible! Why give out anything?"

Positiv: "Crew was great!"
Negativ: "Had to pay to watch movie."

Positiv: "The crew was nice. That's about the only nice thing I can say."
Negativ: "First of the seats are awful. Paying for the upgrade is hardly worth it. I'm sure first class is nice but the standard and business are not. Secondly the entertainment is a joke. You have to pay for everything. Only one flight had the TV sets on the back of the seats. The rest were paying for wifi and using your device. I bought the wifi and then it wouldn't work. It was a big waste of $10.00. Thirdly while I know the airline can't do anything about the weather, but they should schedule their flights with more of a layover. I was stuck in the air due to a storm for an hour and my layover was only for an hour. Luckily I was able to make the flight as they were closing the door. All in all just a bad experience."

Positiv: "Die Sitze sind ausreichend gross, am Platz gibt es Kissen, Decke und Kopfhörer. Das Essen schmeckt und die Crew ist freundlich. Auf dem Langstreckenflug gab es aktuelle Filme noch Wochen vor DVD Start."
Negativ: "Das Video System hatte sehr viele Aussetzer, Touchscreen sehr ungenau."

Positiv: "Sympathische Crew, der Flug war äußerst pünktlich. Informationen über WLAN waren informativ."
Negativ: "Das Video System in den Sitzen hat leider versagt, war aber auf dem kurzen Flug zu verschmerzen."

Positiv: "Quick response to get me another Airline since I could not meet my transfer due to weather delays in San Francisco. United got me a Direct flight on Alaska. Luggage was delivers to my home that next afternoon intact. Even with a Delay due to weather the issue was handled nicely."
Negativ: "Everything worked out great."

Positiv: "Didn't like that we have to pay for everything like food & tv"

Negativ: "My seat was broken could not recline"

Negativ: "It was very crowded"

Negativ: "There were no ticketing agents at the gate adding an hour to the flight."

Positiv: "The flight"
Negativ: "No pretzels or cookies. One of the flight attendants was a bit over the top trying to be cool. It came off as obnoxious."

Positiv: "Crew was nice"
Negativ: "Seated at the back of the plane directly across from the bathroom. It was horrible the entire time. Never want to experience that again."

Positiv: "The staff on the plane were very good."
Negativ: "The flight was oversold which apparently gave the employee at the gate a reason to be rude. Also the plane was freezing. People were pulling out blankets and covering themselves with anything available."

Negativ: "Sat on plane over an hour before take off, no explaination provided."

Negativ: "the airplane is really old! Don't have any amenities."

Positiv: "On time and even more comfortable seats"
Negativ: "No sparkling lime water"

Negativ: "I am almost always cold. Not so on this flight. The temperature on the plane was so miserably hot that I had sweat pouring down my face. Everyone around me was trying to open their air vents to get more cool air and/or fanning themselves. I asked the flight attendant about it and he said that the plane was just old and it would cool off eventually. It did, about 20 minutes before they cut the air down again for landing. By the time I got off the plane I was nauseated from the heat and stale air. It will be a long time before I fly United again if this is any indication of the condition of their planes."

Positiv: "Nothing was good. Ended having to stay at hotel, changing completely itinerary and car rental, and flights plan."
Negativ: "Took us 18 hours to get into Eugene, OR We could have driven in less time"

Positiv: "I like the customer service .?"

Positiv: "See above notes !!!"

Positiv: "Extra space so I could stretch my legs"
Negativ: "No ice"

Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Veraltete Sitze die zwar breit aber unbequem sind. Völlig veraltetes Entertainment System, mit gerade einmal acht Filmen, keine Pausefunktion, keine Möglichkeit zurückzuspulen, Bildschirm ist schlanke 12 Zoll groß. Bordtoilette war alt und schlecht gepflegt."

Positiv: "Not to crowded"

Negativ: "flight delayed, entertainment system only working after 1 hour, baggage was delivered in wrong terminal"

Negativ: "WLAN did not work"

Negativ: "The flight was delayed at last minute before take off."

Positiv: "Arrived early. Friendly crews. :)"

Positiv: "Nothing to eat!"
Negativ: "Not even apples or banana?"

Negativ: "The food was lousy"

Positiv: "I liked being able to use the Kiosk to self check in."
Negativ: "I hated the fact that the flight wasn't a direct flight. I hated switching planes and dealing with layovers. A direct flight would've been more satisfying and suitable."

Positiv: "Sehr effizientes und schnelles Boarding. Pünktlich"
Negativ: "Effizienz beginnt beim Check-in/Baggage drop off: Check-in nur per Automat. Man muss selber den Gepäcktag ausdrucken und am Gepäck befestigen. Gepäck kostet 25$. Außer einem Getränk ist keine Verpflegung an Bord vorhanden. Bei einem 3,5-4 Stunden Flug nicht so prickelnd. Entertainment-System – zumindest auf dem Hinweg – musste man zahlen. Keine Serien etc. for free. Mein Fazit: Fliegen in den USA ist für den Europäer gewöhnungsbedürftig. Dabei sind die Preise für die Flüge nun nicht ungewöhnlich günstig, als dass das die ganzen zahlungspflichtigen Services rechtfertien würde..."