Finde günstige Flüge nach Brasilien

Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."

Negativ: "Better choice of movies and classical music"

Positiv: "The crew and entertainment"
Negativ: "Nothing"

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Positiv: "I like the atmosphere of the Swiss airline company, checking in, flights was excellent"

Positiv: "Customer service"
Negativ: "Snacks"

Positiv: "I was fortunate the person in front didn’t lean back"
Negativ: "On Swiss website I added Rehe preference for a lactose free meal — but none were on the plane. The economy seats are close enough together I needed to hold my book to the side to read."

Negativ: "Vepflegung: käsesändwich nicht sehr angenehm"

Positiv: "The kindness of all people working on Swiss was very special"
Negativ: "The food was not very special, but the chocolates were awesome"

Positiv: "It was an okay flight. Nothing spectacular!"
Negativ: "Shorter lay over Better entertainment choices The inflight charging was a joke, did not work in both sectors ."

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Positiv: "Sauberkeit.Gut Informiert"
Negativ: "Das Verpflegung"

Positiv: "Das a la carte Menue war sehr gut, kein Vergleich zum normalen essen"
Negativ: "der Gang ist ziemlich eng zum laufen"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Positiv: "Genügend Beinfreiheit, nettes und zuvorkommendes Personal"
Negativ: "Einstieg ins Flugzeug bei schlechtem Wetter war eher unangenehm"

Negativ: "Coffee on 50 min flight would be appreciated. Flight was delayed."

Negativ: "Grosse Verspätung, alte und unbequeme Sitze"

Positiv: "Lost the luggage"

Positiv: "Die Crew war nett und da war trotz guter besetzung des Flugs genügen Platz für Handgebäck in den overheads"
Negativ: "Wir hatten Pech, da wir wahrscheindlich im ältesten Flugzeug der Flotte flogen. Wir sind gut angekommen aber mit etwas modernerer innenaustatung wre das ganze noch angenehmer gewesen."

Negativ: "We arrived more than a half hour late, and considering this was about 4 am, this was significant. The guy in the middle seat was tall and had to speard his legs intruding on my space."

Negativ: "Der Informationsserivce von Kayak war die reinste Katastrophe. Ich habe keine Buchungsnummer erhalten, wusste nicht zu welchem Terminal."

Positiv: "Die Crew war OK, die Monitore waren gut, die Maschine der Edelweiss eine A330-300 (Chäsrueg) ist eher neu, sieht man auch an den WC"
Negativ: "Der Sitzabstand ist eine Katastrophe und auf keinem Fall 31inch wie es auf Seatguru steht und wird mich davon abhalten jemals wieder Edelweiss zu fliegen, jeder Passagier über 170cm wird leiden."

Positiv: "Crew was very nice and attentive"
Negativ: "Leg room on my first flight (longest leg of the trip) was not much and when the person in front of me leaned their chair back, my knees were touching the chair."

Negativ: "Arrive on time Zurich"

Positiv: "Hospitality was wonderful. The food and drinks were great and the constant entertainment made the 10+ hour flight bearable."
Negativ: "The seats are comfortable but there is definitely not enough leg room especially if you are sitting in the middle seat. There should be some type of incentive given if you get stuck sitting between two complete strangers."

Positiv: "Outstanding service by the crew."
Negativ: "Seats in economy area little cramped"

Positiv: "Crew was great"
Negativ: "suddnely delay of 30 Minutes , then waiting in the plane all in all 60 Minutes - thats a long time for a long distance flight"

Positiv: "Pünktlichkeit"
Negativ: "Das Sandwich ist nicht zum verzehren, kalt und fast keine Inhalt"

Positiv: "Freundlich, Stiz ist angenehm"

Positiv: "Friendliness"
Negativ: "The boarding by groups could improve the process"

Negativ: "The boarding organize by group could improve the process"

Positiv: "Aufmerksame Crew. Saubere bequeme Sitze,"
Negativ: "Etwas eng. Die Knie stoßen am Vordersitz an."

Negativ: "Crew was rude and slow"

Positiv: "Die lockere, freundliche Art des Personals. Trotz günstigem Tarif erhielt jeder ein kleines Sandwich...vielleicht aufgrund der 45 Minuten Verspätung, was ja nun einfach passieren kann."

Positiv: "Nice cabin, clean . Friendly crew"

Negativ: "Verspätung"

Positiv: "Attendants were attentive and efficient"
Negativ: "Getting from one the deplaning pad to a gate on the opposite side of the airport was daunting given that we were running 1/2 hour behind schedule. We made it with barely enough time, but our luggage did not."

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Negativ: "Essen war gut."

Positiv: "Personal sehr freundlich."
Negativ: "In Wien wieder einmal Chaos beim Boarding, da kein priority aufgerufen wurde. Essen in der Business sind nur noch drei winzige Häppchen."

Negativ: "Not enough sandwiches for all passengers on board Seat rows very close together, no way to avoid contact with seat in front"

Positiv: "Seat was ok, crew was friendly"
Negativ: "Movie options were limited"

Positiv: "The crew was great and the flight itself was fine"
Negativ: "The checking in experience was chaotic. I was told I was on standby for my connecting flight to New York. The flight was delayed by almost an hour and a half."

Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."

Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Negativ: "Nothing"

Positiv: "Freundliche Crew und kleine Verpflegung im Flugzeug. Dankeschön"

Positiv: "Crew members were polite and efficient. Entertainment system kept us engaged for our 12 hour trip."
Negativ: "Horrible boarding and check-in. I fly internationally for business. This by far and away was the worst experience ever. There were 2 parts to our travels. Flight from Dusseldorf to Zurich, then Zurich to Los Angeles. in Dusseldorf, SWISS oversold the plane by 25 passengers. It was unbelievable, SWISS was randomly determining who would not fly and miss their other connecting flights in Zurich. It was by shear luck that we were able to keep our original reservation. SWISS needs to realize that this type of problem is serious. I can't imagine every flying SWISS again."

Positiv: "The food."
Negativ: "They didn't offer hot drinks like coffee/tea."

Positiv: "The length of the flight"
Negativ: "3 of our 5 suitcases were out of luck to make it.. they damaged our 2 new luggages and the third one.. we only realized at home... now I have to deal with that too so I will be with Swiss on my mind for a while.. never again!!!"

Positiv: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Negativ: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Negativ: "When its rain we shouldn’t walk to the air plain"

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Positiv: "very nice crew"
Negativ: "my bagfage was lost"

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Friendly crew"
Negativ: "Can’t think of anything"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Negativ: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Friendly crew"
Negativ: "KLM lost one piece of my luggage"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Positiv: "Seat comfortable"
Negativ: "Flight was delayed and overhead bin space was very small"

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Good for both."
Negativ: "Bigger seats."

Negativ: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Positiv: "Nothing!"
Negativ: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Negativ: "Not having to walk outside in Edinbur4gh to board the flight."

Positiv: "Being fed was amazing and watching free TV was great!"
Negativ: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Positiv: "well mannered and attentive crew - good supply of complimentary food/drink - good over all comfort"
Negativ: "boarding was running very far behind - considering this is mainly a hub operations carrier - resulted in several passengers missing their connecting flights -"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "Crew were great, food, entertainment, seat and everything else was great as well."

Positiv: "The flight arrived a few minutes early."
Negativ: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Negativ: "Less legroom, storage space, bad food, few movie options."

Positiv: "Best airline in the business quick efficient and outstanding service What else can you say"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Positiv: "Nice crew pilot food and beverage"
Negativ: "No wifi"

Negativ: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Positiv: "Good flight, very attentive crew."

Positiv: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Negativ: "Nothing to say"

Positiv: "The seats seemed to have more space on this plane which was nice."
Negativ: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Positiv: "The entertainment options were good."

Positiv: "Norhing"
Negativ: "They have mabaged to lost my luggage"

Positiv: "Friendly attendants. Decent food, and frequent snacks and beverages."
Negativ: "No charging ports for electronic devices."

Positiv: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Negativ: "there was no lounge close to our departure gate"

Positiv: "Friendly staff, good service and on time departure/arrival."

Positiv: "Amazing crew"
Negativ: "Entretenimento"

Negativ: "More humane treatment. Honor diet request"

Negativ: "Boarding was very confusing. The waiting area was filled with people milling around, trying to find their line."

Negativ: "Everything!"

Positiv: "Boarding process was smooth."
Negativ: "Didn’t have any options for drinks for purchase. Had one beer for sale and it was room temp"

Positiv: "The crew that flew us there was great"
Negativ: "they overbooked the flights and the way they communicated it to passengers was a complete disaster. I was able to board and travel but I had to sneak out of the actual line and show my visa appointment receipt to a latam staff person. It was very hard to talk to the staff most of them were just screaming "go to the line" and were not really keen to listening to what passengers had to say. I found a latam person that wasn't really dealing with this situation and managed to get him to talk to other latam staff about my visa appointment. It was pretty stressful for me to have to deal with the possibility of missing such an important event without a good reason."

Negativ: "The email we received with our reservation it included a personal belonging and carry on, however at the counter they said in their system it was not registered like that and even though we showed them the confirmation email, they charged us for the carry on."

Negativ: "They lost one of my bags. Amateur and inefficient company. Avoid at all cost."

Negativ: "The time it took to open the door upon arrival"

Positiv: "BordUnterhaltung,Personal"
Negativ: "BoarDing waren nicht wirklich gut"

Positiv: "On time, friendly staff"
Negativ: "Bigger seats, better coffee"

Negativ: "We got off onto a shaky set of stairs that surely would have been a safety violation in the states."

Positiv: "For an hour flight food or entertainment is not needed."
Negativ: "Baggage allowance."

Positiv: "Es gab sogar einen Film auf deutsch"

Negativ: "Nothing. All excelent"

Negativ: "Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese."

Positiv: "Good movie selections, nice crew"
Negativ: "They need to be able to let customers know meal ingredients during pre-orders to assist with food allergy. I have a tomato allergy, so giving me an option of "Vegan" or "veggie" with no other detail is unhelpful."

Positiv: "Flug wurde in eine bessere Route getauscht"

Positiv: "Food"
Negativ: "Better pillows"

Positiv: "Boarding geordnet und schnell. Service nett."
Negativ: "Komfort eingeschränkt. Kein Entertainment. Verpflegung war Wasser."

Positiv: "Boarding organisiert. Besatzung hilfsbereit."
Negativ: "Klimaanlage zu weit runtergekühlt"

Positiv: "On time"
Negativ: "Nothing"

Positiv: "I liked that there was plenty of friendly, professional help along the way."

Positiv: "Wie immer nett. Board-Service gut."
Negativ: "Keine Auflademöglichkeit auf der Langstrecke halte ich für problematisch. Ob das bei einer 767 nicht (mehr) geht?"

Negativ: "Delayed 5h, missed all connections, no help from crew"

Positiv: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Positiv: "On time and pleasant experience on flight and de planeall"
Negativ: "All Food"

Positiv: "Good service"

Negativ: "The same. It was the same plain"

Positiv: "The food was really good. You can tell they have made an effort improving this subject. The plane is a beauty, silent, smooth, but when you flight in tight seat, with a minimal reclination, it all goes to the trash. Good entertainment service, modern, but the missed a few movies they should have."
Negativ: "The uncomfortable seat. It doesn't recline much, very small space between them."

Positiv: "Cabin crew were excellent Business class seating quite roomy"
Negativ: "Food was ok but not to the standards of Qantas / Emirates or Etihad The cabin seating etc, looked a little tired & dated & the seats mechanical operation was clunky. Toiletries bag provided was quite limited, but was fit for purpose."

Positiv: "Check-in process at LAX by LATAM employee was misleading, as she made it seem as if our luggage would arrive at our final destination in Cusco. Moreover, she failed to give us copies of our boarding pass for our connecting flight from Lima to Peru. Because of her misleading, out luggage was left in Lima and we landed in Cusco without our luggage. We are still awaiting to see where our luggage is."
Negativ: "Customer service at check-in desk was incompetent. Service by flight attendants was largely rude and done with a lot of deep sighing by the flight attendants as they performed food and beverage service. They did not make me want to fly this airline every again."

Positiv: "Das Flugpersonal war sehr freundlich und hilfsbereit. Der Flug sehr angenehm und bequem. Es gab genug Beinfreiheit beim Sitzen."

Negativ: "Plane was 6.5 hours late taking off. I missed a meeting in Cusco because overall I arrived 8 hours past my scheduled arrival time."

Positiv: "Rescheduled on to a different airline."
Negativ: "Delayed"

Positiv: "Se retrasaron varios vuelos, aeropuerto abarrotado y sin espacio. No comentan nada a Los pasajeros, no ofrecen in vaso con agua, se retrasaron en la salida"

Positiv: "Auch für jemanden der 2 Meter misst sehr komfortables Sitzen. 1 getränk und 1 Croissant waren inbegriffen - geschmacklich gut. Personal war nett und hilfsbereit."

Positiv: "It was on time. The staff was efficient and courteous . Very hospitable."

Positiv: "Beer wine & whisky"
Negativ: "No wifi, uncomfortable"

Positiv: "Da das Flugzeug aus Santiago de Chile kommt, handelt es sich um eine Langstreckenmaschine, in der die Beinfreiheit auch in der Economy-Class sehr komfortabel ist (ich konnte problemlos meine Beine überkreuzen). Das persönliche Entertainmentsystem bietet eine große Auswahl an Filmen, TV-Serien und Spielen und der Touchscreen reagiert sehr schnell und flüssig. Es gibt USB- und normale Steckdosen an jedem Platz. Zu Essen gab es ein belegtes kaltes Sandwich, einen Schokoriegel sowie heiße und kalte Getränke, was dem Angebot bei anderen Airlines auf dieser Strecke entspricht und aufgrund der Flugzeit zwischen Mittag- und Abendessen auch ausreichend ist."
Negativ: "Der Check-In-Prozess in Madrid ist aus meiner Sicht idiotisch gestaltet: Zunächst muss man sich anstellen, um an Selbstbedienungskiosken die Aufkleber für das Gepäck auszudrucken und an den Koffern anzubringen, danach muss man zum bemannten Schalter gehen, um die Reisedokumente kontrollieren zu lassen und das Gepäck aufs Band zu stellen. Durch das eigenständige Ausdrucken der Etiketten spart man dem Check-In-Personal eine Arbeit von vielleicht 10 Sekunden pro Koffer – die Reisenden verlieren aber mindestens 15 Minuten beim Anstehen am Automaten, von denen es nämlich viel zu wenige gibt. Es ist mir völlig schleierhaft, warum LATAM auf diesem zweistufigen Prozess besteht, da man letztendlich ja doch zu einem Check-In-Agenten muss (und nicht, wie bei Lufthansa in Frankfurt, die gesamte Gepäckaufgabe automatisch läuft) und somit noch nicht einmal Arbeitskräfte eingespart werden – im Gegenteil stehen bei den Automaten zur Unterstützung sogar noch zwei zusätzliche Mitarbeiter. Es sollte also entweder auf das eigenständige Ausdrucken der Kofferetiketten verzichtet oder auf eine vollautomatische Gepäckaufgabe umgestellt werden, bei der man wirklich zu keinem Menschen mehr muss. Beim Boarding stellen sich die Passagiere nach Sitzreihe sortiert an, allerdings sind die Trennbänder zwischen den Gruppen viel zu kurz, sodass am Ende der Schlange alle Passagiere vermischt stehen. Stattdessen sollten die Fluggäste nach Sitzreihe zum Boarding aufgerufen werden, sodass auch wirklich nur diejenigen anstehen, die auch wirklich gleich an Bord gehen werden. Die Filme und TV-Serien an Bord sind, wenn überhaupt, nur auf Englisch und nicht auf Deutsch verfügbar. Untertitel gibt es in keiner Sprache."

Positiv: "I love this airline! Service, planes, food."
Negativ: "Na"

Positiv: "Am Check-in-Schalter wurde mir mitgeteilt, dass das Gate 48 sei - Google gab mir bereits an, dass der Flug von Gate 43 aus starten sollte. Zur besagten Abflugzeit war an Gate 48 kein Flugzeug und keine Crew. Die Leute, die dort warteten habe ich informiert, dass das Boarding an Gate 43 stattfindet. Die Innenausstattung des Dreamliners ist zwar etwas älter aber in der Business-Klasse sehr großzügig. Die Entertainmentauswahl ist umfangreich. Wie es sich für eine südamerikanische Fluggesellschaft gehört, gab es eine große Auswahl an Latino-Rhythmen."
Negativ: "Beim Essen gab es leider keine Wahlmöglichkeit. Dafür waren die südamerikanischen Rotweine sehr lecker. Die Filmauswahl beinhaltet aktuelle Blockbuster. Sie stehen jedoch nur in den Sprachen Spanisch, Portugiesisch und Englisch zur Verfügung."

Positiv: "The standard domestic flight, not a lot of room but not as cramped as it could have been. Speedy from the time we boarded to disembarking."

Positiv: "The crew is fantastic the food is great the airplane is new"
Negativ: "Cannot ask for anything more"

Positiv: "Great service and delicious meals"

Negativ: "I'm still in Miami airport having spent the night here. I understand I will need to spend the night tonight in Sdantiago airport prior to going to Córdoba tomorrow. Not one apology from the airline for this debacle. Despicable"

Positiv: "The plane was comfortable."
Negativ: "The crew boarding the passengers did not seem to know what they were doing. I waited in line for over 30 minutes, which at 1 am in the morning was tough. I had my boarding pass reviewed by 3 different attendants. They did a cursory inspection of my backpack by opening 2 of the 15 pockets."

Positiv: "were rescheduled for the flight Lima La2800. Scheduled departure 8.40a.m. Delay 2 hours - aircraft maintenance problem!? Still sitting in the plane in Lima."

Positiv: "Glad to have the pillow and blanket. Plane was clean and new. Really appreciate the luggage bins now allow standing up in the middle seat."
Negativ: "Food was not as good as other LAN flights I've been on. No fruit in the fruit high season."

Negativ: "Para abordar tuvimos que caminar hasta la salida en la puerta 30 y después esperar en el bus más de veinte minutos, pesima organización de subir los pasajeros para que esperen tanto tiempo en el bus con un calor sofocante Mi asiento era el 1B y no tenia la mesita para la bandeja"

Positiv: "Clean plane , good crew ,"
Negativ: "they didn't load my baggage from flight 1 to 2"

Negativ: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Positiv: "Punctual"
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Positiv: "The seat was really comfortable and I was able to sleep the whole flight with no disturbance"
Negativ: "N/A"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "Freundlichkeit des Personals"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "Crew memebers"
Negativ: "Nothing"

Negativ: "Crew on the ground was very rude"

Negativ: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."

Negativ: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Positiv: "Flight was on time."
Negativ: "In flight complimentary food and drink service could have been better."

Positiv: "The schedule and timing"
Negativ: "The airport, some of the crew, the aircraft seats, the entertainment system"

Positiv: "Crew very professional"
Negativ: "Boarding was a little confusing"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Negativ: "Seats were not comfortable, even in Comfort + seating isle."

Positiv: "On time, no hassle."

Positiv: "Average crew. Average seat."
Negativ: "They could have controlled screening babies better. They just let them scream....."

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "Tight seat, was moved out of exit row because of my age"
Negativ: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Negativ: "Not to be late ,and not to loose my luggege"

Negativ: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Positiv: "Good food and crew"
Negativ: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Intranet meant I could watch movies on my iPad"
Negativ: "Seats are very uncomfortable"

Negativ: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "The crew was very careful"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "The crew were polite and friendly"
Negativ: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Negativ: "Verspätung"

Negativ: "Old plane."

Positiv: "Cheap ticket"
Negativ: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Negativ: "My luggage was lost in Paris. Now I need to wait still."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "Great service, decent food"
Negativ: "There was no WiFi on the plane"

Positiv: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Negativ: "Slight issue with headphone connection, was not the only passenger."

Positiv: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Negativ: "I just expected better toilet bag for business but what was given out was just basic."

Positiv: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Negativ: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Positiv: "Nothing"
Negativ: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Negativ: "It is very difficult to get around CDG airport with a disabled person. There is no shuttle. By the time we got to check in, we were ten minutes late. They would not check us in, and we paid over $700 to change tickets to the next flight. When I complained, I was told to stop being rude or I would get no ticket at all. My mother is 94 years old and we did the best we could given the circumstance."

Positiv: "Personnel"
Negativ: "Nothing"

Positiv: "Everything!"

Positiv: "Nice staff, very professional and helpful."

Positiv: "Faster"
Negativ: "Waited a while before take off."

Negativ: "Screen broke half way through flight. Food was poor"

Positiv: "pünktlich"
Negativ: "Etwas teuer"

Positiv: "Pünktlichkeit"
Negativ: "Organisierte Wege zum Gate und Überblicke darüber"

Negativ: "It would be nice if at least snacks and a cup of water were provided."

Positiv: "Great Friendly Cabin Crew"
Negativ: "Entertainment System Poor choice of films - Bad Sound System"

Positiv: "Freundliches Personal, sauber und modern wirkende Flugzeuge, pünktlich. Bordverpflegung nur gegen Bezahlung, aber sehr fair bepreist."

Positiv: "The flight was pleasant and we landed early."
Negativ: "British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated."

Positiv: "Die Crew war super aufmerksam und sehr freundlich. Nicht immer selbstverständlich, selbst in der Business class."
Negativ: "Der Sitz ist zu eng für mich und nicht lang genug, ich 193cm groß"

Positiv: "Eine brandneue Maschine, sehr komfortabele Sitze, guter Service in der C"

Positiv: "Die Crew war nett."
Negativ: "Vielleicht etwas mehr Platz."

Positiv: "The flight was super relaxed and comfortable. We really loved the Magnum ice cream at the end of the flight."

Positiv: "Es war nur okay"

Negativ: "Super, alles pünktlich!"

Positiv: "pünktlich"
Negativ: "Service"

Positiv: "Wie haben geschlafen"
Negativ: "Das Bett in der Business ist etwas kurz"

Positiv: "Der Flug hatte keine Verspätung"
Negativ: "Die Handbagage (Rollkoffer) passte nicht in einem Fach in der Nähe des Sitzplatzes. Der Sitzplatz wurde im letzten Moment geändert."

Positiv: "Nette Besatzung. Professionelle Abwicklung"
Negativ: "Verpflegung ist nicht im Preis enthalten. Das ist erbärmlich."

Negativ: "Nach leichter Verspäung des vorangegangenen Fluges, gab es keinerlei Unterstützung, um zügig zum Anschlussflug zu gelangen, obwohl ich aktiv mehrere Mitarbeiter auf die Dringlichkeit eines schnellen Transfers angesprochen habe. Es gab kein Interesse zu Helfen, keine Entschuldigung und keine Erklärung. Beim Sannen der Bordkarte vorm Security Check wurde elektronisch angezeigt, dass ich mich an den Kiosk wenden sollte. Dort wurde ohne Worte, Erklärung, Entschuldigung oder Hilfe umgebucht und eine neue Bordkarte ausgedruckt. Solch ein Desinteresse an Unterstützung habe ich bisher noch nie erlebt. P.S. Ich spreche fließend englisch, es war also keine Sprachbarriere."

Positiv: "M&S food on board"
Negativ: "Frühzeitig kontrollieren betreffend Handgepäck vor boarding"

Negativ: "Keine Getränke. Wenigstens Wasser kostenfrei wäre wünschenswert Sitzabstände sehr eng bei der neuen Kabine. Boarding war Recht chaotisch trotz Gruppen Einteilung."

Negativ: "The flight was delayed due to plane safety issues, but the crew fixed it and got us to London almost in time. I didn’t love that there were no vegan food options, and even if there had been, they ran out of fresh food by time we were served. Not great."

Positiv: "Boarding, geregelte Einstiegsgruppen"
Negativ: "Nicht mal Wasser umsonst an Board"

Positiv: "Alles in allem eine problemlose Reise."

Positiv: "ALles sehr unkompliziert und koordiniert."

Positiv: "der Flug hatte 25 Minuten Verspätung, da verspätete Starterlaubnis, sonst war alles bestens"

Negativ: "Notausgang sehr eng, nur kostenpflichtige Getränke in"

Negativ: "its bad, you don't get anything any more ... nothing to drink or a snak without payment. used to be quite good."

Positiv: "Good food, friendly cabin crew, prompt boarding and arrived on time."
Negativ: "Narrow seats, not enough leg room"

Positiv: "Crew professionalism"
Negativ: "Earphone, squashy seat, limited leg space in economy class"

Positiv: "Gefallen hat mir das Bording.War ruhig und übersichtlich auch mit der Sitzplatz Zuweisung."

Positiv: "Flugpersonal war sehr freundlich, Pilot gab sofort Infos, angenehmer Flug und Landung."
Negativ: "Unser Flug wurde überbucht somit stand nicht fest ob wir überhaupt zur geplanten Uhrzeit fliegen konnten. Mit viel Mühe und sehr viel Stress haben wir es noch rechtzeitig geschafft."

Negativ: "Wenn man schon vorher weiß, dass der Flug ausgebucht ist, warum versucht man dann nicht, bei oder vor dem Boarding die großen Gepäckstücke einzuchecken? Warum muss man, trotz einer Stunde Verspätung noch ne halbe Stunde dumm rumsitzen, da ein Dutzend Handgespäckstücke wieder ausm Flieger raus müssen, da kein Platz mehr in der Kabine ist?"

Positiv: "Das Flugpersonal war ok und der Flug war auch "Just in Time"."
Negativ: "Kein Snack oder Trinken ohne Bezahlung"

Negativ: "Our BA flight from Vienna to London was 30 minuets delayed and we almost missed our connection. BA crews and captain never apologized or explained the reason. They didn’t bother to check and announce the gate of major connection flights like some other airlines would do. They just said “Check the departure information board when you arrive.” We made to our AA flight only it happened to be in the same terminal."

Positiv: "Nettes Personal und termintreuer Flug."
Negativ: "Die Sitze waren sehr eng. Ich wurde überredet meinen Handgepäckkoffer einzuchecken und nun ist er kaputt und der Schaden wird nicht reguliert."

Positiv: "Sehr nett"
Negativ: "Gab kein Essen"

Negativ: "Seats size for business class doesn’t meet level of business class"

Positiv: "Seat comfortable, Crew was great."
Negativ: "The guy in front of me pushed his seat back and the space was reduced dramatically, even for lunch. Screen was not so good, but pprobably enough"

Positiv: "1,5h Verspätung."
Negativ: "Zu enge Sitzplätze Bei so großer Verspätung wäre ein kostenloses Trinkangebot angebracht gewesen."

Positiv: "einchecken extrem langsam, kein drop baggage Schalter - ich war vorher eingecheckt und musste trotzdem 30 min warten"
Negativ: "Was noch?"

Positiv: "Das meiste Personal war sehr freundlich."
Negativ: "Das Essen war okay, nicht besser oder schlechter wie auf anderen Flügen. Es wurde ausreichend zum Trinken verteilt. Die Sitze waren fast a bissi zu eng."

Positiv: "Pünktliche Landung, 23kg Grenze bei Handgepäck"
Negativ: "Handgepäck musste aufgegeben werden, Wenig Fußfreiraum"

Positiv: "Personal typisch englisch höflich und zuvorkommend"
Negativ: "Im Gegensatz zu anderen hochpreisigeren Fluglinien müssen Essen und Getränke an Board zusätzlich gekauft werden"

Negativ: "Leider konnte ich meinen Norm-Koffer nicht als Handgepäck mit in die Kabine nehmen und musste ihn aufgeben, entgegen der Vorankündigung. Offensichtlich war zuviel Gepäck mit an Bord."

Positiv: "Der Flug war sehr entspannt und bequem."

Negativ: "I purchased a business class seat, fully paid six months in advance. There was a last minute change in the type of aircraft, I was downgraded to economy plus. BA never tried to contact me in advance or gilve me any other options. It was a nasty surprise but I had no other choice."

Positiv: "Ich hatte im Voraus für den Hin- und den Rückflug Plätze am Notausgang gebucht. Für jeweils 70€ Aufpreis. British Airways wollte jedoch beim Check in nochmals 67€ dafür haben. Somit habe ich 140€ in den Sand gesetzt!"

Positiv: "Nothing"
Negativ: "They were late, once we were ready to board the plane it has been changed to another gate due to Brittish delay, so we had to do nother security review. We faced a bad attitude in the countter that was very dissapointing."

Negativ: "Flight was delayed 30 mins"

Positiv: "Gatwick is very well organized, making the boarding process very smooth. The flight to Amsterdam is short - only an hour. And the crew was friendly and efficient."

Negativ: "always late"