Das war die schlechteste Buisness class die ich je geflogen bin. Hatte Internet bezahlt, hat aber keine Sekunde funktioniert
I liked the quick check in, but both flights were significantly delayed, making an already long journey, completely exhausting. Although some members of the crew were extremely professional, and nice, creating a welcoming environment, others could certainly improve their manners, and not laugh at a passenger who needs help or further instructions, or treat them as if they are stupid, and be outright rude to them. I was a little taken aback because I only asked for some extra paper towels after a glass of water fell on the floor, only to get an angry response: I told you we don’t have any, go the toilet to get it, which had a terribly long que at the time. Unthinkable way to talk like that to a passenger, by any standard, just to give you an example. The other was when I tried to find a place to store my handbag on the plane; not only the attendant stared at me and she would not help me make it fit, she told me that I was able to do it on my own, and laughed together with another passenger. Seriously? I am shocked to say the least; and hoping that these are just two isolated events that happened flight after flight, on the same day, and not the image that Lufthansa wants to portray to its customers.
Boarding war einfach nur Chaos 😔
Flight got canceled and caused a lot of issues. I was stuck in Frankfurt for several hours without any help from Lufthansa personell. They weren’t qualified or couldn’t/ didn’t want to provide help. After my flight was canceled the Lufthansa train was canceled too. After hours a DB employee provided a new train ticket and connection. Lufthansa was not involved in solving the issues they caused.
Flight has been canceled and no assistance was offered at Frankfurt Airport to guide us through. We stayed there for more than 8h with no help from anyone
Flug hatte Verspätung, nächste Flug verpasst
Flight delayed due to incoming flight problems. Slow boarding, no beverages on board, wanted to charge for coffee.
Alles, Bestens! Lufthansa-Qualität
Ich hatte eigentlich das Niveau eines Linienflugs erwartet. Bekommen habe ich aber Billigflieger- Niveau. Das man für die Bordverpflegung zahlen muss, ist schon schräg. Das Stille Wasser und die 20g Schokoladentafel kann sich Lufthansa dann auch noch sparen, um den Gewinn richtig zu maximieren😡. Da kann man auch gleich mit Ryanair, easyJet oder sonst einem Billigflieger reisen.
Alles ist gut abgelaufen. Es war ein kurzer Flug und wir haben eine schöne gute Aufenthalt gehabt. Dann haben wir ja sehr gut gelandet.
Only reason I did bad on food and entertainment was because flight was a short flight.
Boarding und Deboarding völlig unkoordiniert. Keine klaren Ansagen der Crew.
Inwouldnt change anything on short flights within EU
This flight was nearly empty so there was plenty of room and no problems. Everything on time or early.
Positiv: "preiswert"
Negativ: "unkkomfortable C Class"
Positiv: "Flug war püntlich"
Negativ: "teuer"
Positiv: "Nichts"
Negativ: "Absolut kein Platz für ein kleines Handgepäck weil andere Leute rücksichtslos ihren ganzen Hausstand dabei haben und die Lufthansa es nicht interessiert, wieviel jeder da so mitbringt. Personal führt lieber Privatgespräche und beobachtet einen, wie man verzweifelt nach Platz such, anstatt zu helfen."
Negativ: "Die Sitze der Business-Class im LH A340 sind einfach nur unbequem. Das können andere Airlines besser."
Negativ: "Essen wurde nicht ausgeteilt"
Positiv: "Everything"
Negativ: "Nothing"
Positiv: "Crew very professional"
Negativ: "More entreteiment on bord"
Positiv: "Freundliche Crew, auch schon am Boden"
Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"
Positiv: "Tolle Besatzung und zuvorkommender Service. Gute Programmauswahl"
Negativ: "- Flugzeug brummte so dermaßen, dass es nicht möglich war zu schlafen. Ich stieg mit höllischen Kopf und Nackenschmerzen aus. Ich weiß nicht, warum der Sitz so am vibrieren war. - FLugzeug war etwas älter - Software und System waren recht langsam. Touchfunktion leicht fehlerhaft."
Negativ: "Same as previous"
Positiv: "The crew is amazing! We have comfort even in the economy class."
Negativ: "Die Koffer wurden einfach nicht verladen, da kein Platz mehr war. Und das zu Weihnachten."
Negativ: "Delayed flight barely catch the next one."
Positiv: "Nichts"
Negativ: "Verspätung, schlechte Abfertigung."
Positiv: "Service leg room and service with a smile"
Negativ: "N/a"
Negativ: "They made me weigh my carry on, but virtually no one else, despite the fact that my bag was the same size as most and smaller that others! I honestly felt like one of the gate agents were picking on me."
Negativ: "Das Sicherheitspersonal am Flughafen war extrem unfreundlich und provozierend, und äußerst familienunfreundlich."
Positiv: "Personal war sehr freundlich"
Negativ: "Sitzplatz wurde ohne Nachfrage abgegeben Gürtelschnalle mit Kaugummi versehen Boarding wegen scanvorgang und Türöffner extrem langsam"
Positiv: "Alles war sehr gut. Besatzung war sehr freundlich und der Flug verlief komplett problemlos und pünktlich."
Negativ: "Natürlich war nicht viel Verpflegung an Bord, aber für einen Kurzstreckenflug und zu diesem Preis ist das auch absolut in Ordnung."
Positiv: "Es war nett"
Negativ: "Das Essen war nicht gut"
Negativ: "Flieger startete zu spät und kam mit noch mehr Verspätung in Frankfurt an. dort wurde keine Treppe ans Flugzeug geschoben. Dann mussten alle in den Bus steigen. Viele versäumte Anschlussflüge, Menscheb sehr unglücklich. System Versagen von Lufthansa und Fraport zusammen"
Positiv: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Negativ: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."
Positiv: "Personal war okay aber Flug verspätet"
Negativ: "Essen war ein abgepacktes Salami Brot"
Positiv: "Personal sehr freundlich, Flugzeug modern und sauber, Flug pünktlich"
Positiv: "Pünktlich, sauber, gutes Essen und Entertainment-Programm, und das Personal freundlich wie immer."
Positiv: "Gentle crew"
Negativ: "1,5 hours delay again"
Positiv: "Nothing positive to report...NOTHING!!"
Negativ: "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!! Hundreds of gates and we had to ride a bus out to the plane. Airline kept complaining to passengers that they didn't have enough personnel. Flight was late! Given totally incorrect information about luggage retrieval in Chicago. Not required! Waited 45 minutes for luggage that was not there and was supposed to be headed to Houston but did not arrive there either. Still waiting..."
Positiv: "Das Flugpersonal war sehr zuvorkommend aufgrund der 20 minütigen Verspätung"
Positiv: "Es gab zwar eine kleine Verspätung aber diese und deren Ursache wurden am Gate angesagt. Nettes und effizient arbeitendes Bordpersonal und freundlich vorgetragene Begrüßung, Ansagen und Verabschiedung. Flug war ruhig und entspannt. Gerne wieder!"
Positiv: "Das Flugpersonal war freundlich und verbindlich. Die einzige Ansage aus dem Cockpit war eine Kurzansage: 20 Sek und zwar 20 Minuten vor Landung. Das hat sich überheblich angefühlt. Ist Piloten und Copiloten bewusst, wer deren Gehalt zahlt?!"
Positiv: "Excellent boarding experience. Very good food, overall a very comfortable journey."
Negativ: "Nothing."
Positiv: "sehr aufmerksam"
Positiv: "Entertainment was good"
Negativ: "Food and drinks were far in between. We were on Delta for an international flight and they almost didn’t stop offering stuff to us. I had a another man with broad shoulders like me next to me and had to spend the next 9 hours leaning to the other side to fit. Asked for help to find a different seat even if I had to pay for an upgrade and was told I couldn’t do that after the flight had started"
Hardly any food on board, the comparison to Turkish airlines doesn't look good for Lot
LOT turned out to be a nightmare of a company, they delayed the first flight so I skipped the second, i had LOT business both flights, they didn’t care to help find another flight i had to buy economy and pay 230 extra with them. Horrible experience and of course they didn’t provide a hotel as the flight was next day
There is no entertaining offered on the shorter flights. I wish that would change.
They gave me terrible time at check in in Odessa
Excellent service and value for the money.
Positiv: "Die Crew war aufmerksam, trotz der kurzen Flugzeit."
Negativ: "Die Sitze waren sehr eng..."
Positiv: "Crew war aufmerksam, trotz kurzer Flugdauer"
Negativ: "Die Sitze waren sehr eng..."
Negativ: "I paid for a certain seat before the flight, and at the check-in my seat was changed to a back row. Because of that by the time I was offered the food, there was no choice, only one food (beef) was available. I was unhappy with that!!!!! The crew tried to solve all the issues on the plane. They were excellent!!!"
Positiv: "OnBoard Personal war extrem freundlich - angenehmer Flug - Essen war nicht gerade das beste aber für Flugzeug Essen war es OK"
Negativ: "Die unerwartete Verzögerung in Warschau von fast 4 Stunden ohne Erklärungen wann und ob der Flug nach Chicago stattfindet war absolut unangenehm und NICHT OK"
Positiv: "OnBoard Personal war extrem freundlich - angenehmer Flug - Essen war nicht gerade das beste aber für Flugzeug Essen war es OK"
Negativ: "Daß nach der Ankunft in Warschau weder Information über die Verzögerung es Weiterflugs nach Chicago gegeben wurden noch den Grund noch irgendeine Indikation wann der Verbindungsflug statt findet"
Negativ: "Deleyed. I got stranded in Warsaw with no possible connection. Transfer desk doesn’t work. 1 person for 67 people in the queue. Welcome to Poland a Third World Country"
Positiv: "Had premium seat. But since you drive with the bus to the airplane you are mixed up with economy for boarding."
Negativ: "Bathrooms smelled and dirty and not functioning"
Positiv: "Friendly crew, good food, lots of free drinks."
Negativ: "Flights seem to be delayed every time we fly LOT. Flying out of Warsaw, crew did not communicate that we'd be traveling to the plane by bus, which led to very long lines and a delay in takeoff."
Negativ: "2hrs delay. Family members did not sit together."
Positiv: "Angenehme Atmosphera, guter Flug, hervorragendere Landung!"
Negativ: "Sowas habe ich nicht!"
Negativ: "Yes, I agrèe it could be"
Positiv: "The crew was friendly"
Negativ: "Better quality of food"
Negativ: "Only chocolate Snack"
Positiv: "On time, stable flight without surprises"
Negativ: "Bus takes you to and from the plane."
Negativ: "Fly was 1 hours late.and same thing returning.never on time."
Positiv: "Plane was on time _both to and from Warsaw _ crew was friendly and gate agent on out bound got me changed from a window to an aisle ( my preference)"
Negativ: "Small commuter jet_ had to use bus for boarding and walk lots of steps _ hard for me I have artificial metal knee. Food was only coffee &cookie _ had to pay for a coke."
Positiv: "Das Personal war freundlich und aufmerksam, was allerdings selbstverständlich sein sollte."
Negativ: "Möglicherweise war die Zeit zu kurz, aber das Flugzeug war nicht ordentlich gereinigt. Es klemmte noch der eine oder andere Becher im Zeitungsfach und auch auf dem Boden konnte man erkennen, etwa welche Schokoriegel verteilt wurden..."
Positiv: "Das Flugzeug war sehr sauber (anders als beim Hinflug)"
Negativ: "Die Gepäckfächer waren hoffnungslos überfüllt. Das Personal hielt es nicht für nötig, hier ordnend einzugreifen..."
Positiv: "Business class on the Dreamliner is a true dream."
Negativ: "Crew was having dificulty communicating in English."
Positiv: "In Warschau waren alle idioten die dort arbeiten verstehen kein Englisch und tun so ob die alles wissen"
Negativ: "Service ging"
Positiv: "Food best airline food I have had in a long while."
Negativ: "Checkin...they charged me 120USD for 2nd bag because my roll on was 3kg over. I then see all the carry on other people had was ridiculous. I got delayed by 30 odd hours 2 weeks ago by Lot airlines with no compensation, I then get charged extra 120...."
Positiv: "Everything overall"
Negativ: "Nothing in specific"
Positiv: "Sparkling water"
Negativ: "LOT lost my bag!!!"
Negativ: "Cramped plain; leg room no existing; on-board service mediocre at best! But I guess you get what you paid for...."
Positiv: "Alles (bis auf eine kleine Verspätung auf dem Rückflug) lief reibungslos ab."
Negativ: "Diese billige Schokowaffel hätten sie sich sparen können. Die Plastikbecher für's Wasser auch. Lademöglichkeiten für Elektronik an den Plätzen wären toll."
Positiv: "The plane was on time, friendly crew, food was pretty good as well"
Positiv: "Nette Geste: Kaffee und Wasser plus Schokoriegel gratis"
Negativ: "Sitzgurt 1 cm zu kurz, daher Verlängerung erforderlich. Durch Motorgeräusche Ansagen kaum zu verstehen."
Positiv: "Kaffee und Wasser kostenlos. Kein aufdringlicher Bordverkauf."
Positiv: "Overall everything was good - I have travelled frequently with LOT in the past few months and this was perhaps the best experience so far. Boarding was easy enough - the flight was not fully booked so there wasn't the usual Central European pushing and anxiety during boarding. Flight crew are informative, cabin crew attentive and kind. Service and food were good."
Negativ: "Comfort on these long haul flights is not expected in economy - the seat next to me was free which came in very useful as the person in front of me reclined almost immediately and kept throwing himself about in his seat in vain attempts to get comfortable - I was able to move over so I wasn't disturbed by his person. Why they have reclining seats is a mystery - it doesn't make it appreciably more comfortable for the person reclining and it reduces leg room for the person behind, makes it more difficult to watch the screen (despite the tilting feature) and means that the tray table is resting on your knees during meal times."
Negativ: "Flug 2 mal verspätet aber trotzdem muss man für die Getränke zahlen."
Positiv: "The crew was pleasant"
Negativ: "there was a lack of communication from the very beginning about the flight delay and then the automatic rebooking of my connecting flights to Kraków. Lot didn’t send out delay messages and I wasn’t informed at the airport either when I checked in."
Positiv: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."
Positiv: "Crew was great."
Negativ: "No on-board entertainment."
Negativ: "They delayed the departure"
Positiv: "Sehr gutes Flugzeug"
Positiv: "Es gibt nichts, was sich massiv bemängeln oder zu loben zu wäre. Es war ein normaler Flug, wie er auf einer Kurzstrecke mit einer Durchschnittsairline zu erwarten ist."
Positiv: "Plane is comfortable"
Negativ: "Crew is not very friendly. Security personnel downright rude"
Positiv: "It was on time and they did not loose our bags"
Negativ: "After boarding we sat for 10 min before take off but arrived on time so all good"
Negativ: "Plane never came from Warsaw and flight had to be cancelled. Apparently thee pilot was ill"
Negativ: "old aircraft enterrainment system didnt work food tray broken in many seats"
Durch eine Verspätung von 2h vom Flieger haben wir unseren Anschlussflug verpasst und keine Hilfe oder Erstattung bekommen und saßen dadurch 24h fest am Flughafen und mussten für überteuerten Preis neue Flüge buchen
I received an email that the flight would be delayed for few hours. For that reason I arrived only one hour later from the original departure, still 3 hours before. The check in was closed and I was able to bring my big suitcase at the gate instead. I already paid 90 euros for that as a part of my initial reservation . At the gate I had to pay additional 65 euros. I will never again fly with Wizzair.
The delay was unpleasant. I liked the quick boarding.
Everything was all in order with the flight
I like your spacious seat where you can sit comfortably and stretch your feet. For some passengers like me I most often prefer my wife to sit by me which would have not been possible but for a kind fellow passenger who offered her seat and ato to wise Waitress who convinced her. Do you extend your services to Liberia, West Africa? If so, my wife and I would like to book in October for Monrovia, Liberia, West Africa
We had a 4 hour delay and wizz Air provided no help or information at the airport.
Eveything as expected, professional and on schedule
Great airline feels a lot more expensive than other budget airlines. No complaints whatsoever
I was not boarded because i was positive on my pcr test
Diesmal ging das Einchecken wesentlich schneller. Ob das damit zu tun hatte, dass die Einreiseanmeldung nicht mehr abgegeben werden musste oder ob es tatsächlich besser organisiert war, kann ich nicht mehr feststellen. Insgesamt aber erheblich reibungsloser als früher.
Obwohl der Flieger Verspätung hat, lässt man die Leute nach dem Einchecken in der Kälte auf der Terrasse stehen. Da löst sich dann der Unterschied zwischen Priority und Nich-Priority in Wohlgefallen auf. Das könnte man auch anders organisieren, jedoch wird aus Kostengründen scheinbar immer darauf verzichtet.
Das Einchecken in Kiev eine Katastrophe. Das Personal völlig überlastet und ohne Wissen um die erforderlichen Dokumente. Einige Passagiere sind deswegen nicht mehr rechtzeitig in den Flieger gekommen. Das muss unbedingt besser werden!
Beim Einchecken eIne Minute zu spät online eingecheckt und pro Person 40 EURO zahlen müsssen. Ganz mieser Service. Nie mehr WIZZ Air. Auch Der Bergamo Airport ist eine Abzocke. 3 Tage Parking für 53 EURO
Die Pünktlichkeit von Wizzair ist überragend.
Positive: The flight was on time, which is quite a rarity, especially for low-cost carriers. The flight attendants "upgraded" me to an extra legroom seat (although it was more for practical reasons, as they needed someone by the emergency exit). Negative: In full Covid-19 pandemic wave, most of the passengers were checked for boarding, but instead of either being allowed to directly board the plane or at least to wait in front of the boarding gate at a relatively safe distance, everyone was crammed into a tiny space between the boarding desk and the actual gate. I'm not sure I wouldn't been comfortable being piled together with 150 other people in a little over 50sqm in "normal" times, let alone during a pandemic. Also, despite the plane only being at around 2/3 capacity and most of the extra legroom seats being unoccupied, the flight attendants were very reluctant to allow a fellow travel companion to sit in the same extra legroom row with me, because "these seats cost more than the regular seats", which I thought was very petty (regardless of whether it was company policy or the attendants' own rigid attitude towards the situation).
Positiv: "Direkter Flug und freundliches Personal!"
Negativ: "Das Priority boarding klappt von Memmingen aus nie. Alle werden durcheinander eingecheckt und geboarded. Das Gepäck kommt dann auch nie unter Priority Gesichtspunkten. Lohnt sich also nicht, den Aufpreis zu bezahlen."
Negativ: "Very very bad."
Positiv: "i like the service"
Negativ: "water free"
Positiv: "לעלכלהלכ"
Negativ: "עלכללט"
Positiv: "Good flight, easy check-in, direct 4 hour flight"
Negativ: "Seat not inclining."
Negativ: "Gate announcement was only a few minutes before cut off!!"
Positiv: "Is a case of what didn’t I like. When you fly low budget just expect surprises. The small prints are terrible clauses and you will never know when they will get you. Today I was charged £25 on the spot by WIZZ AIR at the boarding gate, even if I disagreed with the charges, I wasn’t prepared to miss my flight W61301 from Warsaw to Luton. There is a degree of unfairness with these impromptu and extra charges. I came on the same flight with the same bag and there was no hassle. I was a soft target and whilst I had no problem with the flight and the service provided, I will not recommend @wizzair. I felt the extra charge was a con."
Negativ: "WIZZ Air need to be sensible. I travelled from London to Warsaw without any problem and they made a problem on my way back.!"
Positiv: "Budget friendliness"
Negativ: "Quews"
Negativ: "Ein gekaufter und bezahlter Sitz für unser Kind wurde trotz Bestätigung auch noch an einen anderen Passagier verkauft. Erst unsere Forderung, die Stewardess solle uns dann eine schriftliche Bestätigung geben, dass unser bezahlter Sitzplatz nicht zur Verfügung gestellt wurde, führte dann dazu, dass f"
Positiv: "Die Crew war nett, war aber ein Billigflug und von daher echt top."
Positiv: "Crew"
Negativ: "Weirds sounds near first rows -- like compressor working or something"
Negativ: "Staff could of been friendlier. They would not give me a cup of water and said i had to buy a bottle."
Positiv: "Nichts"
Negativ: "Die Crew hätte andere Passagiere an lauten, ständigen Gesängen hindern können"
Negativ: "Better organization on the boarding process, i.e. separate lines for priority and normal."
Positiv: "die Sitze waren recht komfortabel.. das Flugzeit war neu & dementsprechend sauber.."
Negativ: "bei jedem Flug gab es Verspätung.. das bedeutet zusätzliche Wartezeiten und anschließende Verspätungen.. beim Boarding war das Personal gestresst und gereizt.. wir wurden durch das Gate gelassen und musste. dann im Gang zwischen Gate und Flugzeug ALLE 20-30 min warten.. absolut unlogisch und chaotisch.."
Negativ: "Der online Check in war im Vorfeld nicht möglich. Daher MUSSTE ich vor Ort einchecken. Das hat nochmal 43chf extra gekostet. Die langen Wartezeiten beim Sicherheitscheck waren unnötig und 2separate Schlangen für priority Fluggäste und regulär auch völlig unnötig und nervig. Die Infos dazu nicht gut."
Positiv: "Kind stevards clean plane no delay"
Negativ: "More comfortable seats but this is low cost company :)"
Positiv: "Schnell und unkompliziert mit freundlichem Personal"
Positiv: "The crew was really nice"
Negativ: "1h30 delay for no specific reason is unacceptable"
Positiv: "Kar nichts"
Negativ: "Stehlen Sie die Tasche und den Laptop und zahlen Sie den Lohn der Tasche und die war richtig 40 x 30 x 20 cm und die Tehme war unfreundlich Scheiße Firma"
Positiv: "On time departure"
Negativ: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Positiv: "The flight arrived ten minutes early at our destination."
Negativ: "Extremely small and uncomfortable seats even for a small person."
Positiv: "Clean aircraft with good on board staff. Flight departed on time and arrived early. Overall they are good value for a low cost carrier."
Negativ: "Wizz are a bit disorganised at bag check in, disorganised with overhead storage. Don't like the random seat assignment used if you don't want to pay the high price for assigned seats."
Positiv: "Staff cheerness"
Negativ: "Nada"
Positiv: "I liked how the crew on the plane worked. Very nice."
Negativ: "I didn't like the tedious boarding process when we were all herded into a very confined space. Also there was a cabin baggage issue that came up that might have been avoided if the new policy would have been made more obvious during the ticket purchase process."
Positiv: "Got me to where I was going and the airline stewards were polite and helpful."
Negativ: "Like all budget airlines, Wizzair has low fares and anything else is a nickel and dime game. When did a cup of coffee cost anything? Is this the norm? I would not know. I travel with a musical instrument (guitar) in a soft case. Easily fits in overhead bin compartments. The airline would not allow me to carry it on (only recourse was to purchase a second seat for it). I was forced to pay a baggage fee (around $70 u.s.dollars). For what? To pray it doesn't come back to me damaged? To their credit, it did not..."
Positiv: "Everything was ok"
Positiv: "The price"
Negativ: "The check in was not opened on time The bordibg was not possible on time"
Positiv: "Smooth flight"
Negativ: "No terminal connection"
Positiv: "The crew was very nice. The flight was ok"
Negativ: "Not much of a food choice.."
Negativ: "No air conditioned 2 hours late Poor ground service"
Positiv: "Freundliches Personal."
Negativ: "Auf einigen Flügen gab es bisher Verspätungen."
Positiv: "Personal freuundlich aber überfordert nachdem am checkin einige passagiere saier wirden.....flug gut zeiten pünktlich.. Sitze eng und alt, kein inkl. Sandwich wie bei anderen billugfliegern.. aber ist ok. Handgepäck musste in frachter, an bord war aber noch genug platz."
Negativ: "Oline Check-in reine abzockfalle, bin ein jahrelanger billigfug user,ständig fehlermeldung beim tagelangen versuch am laptop oder mobil, war nicht möglich.., auch andere passagiere hatten das problem. Mussten dann exzra zahlen!!!"
Chexkin sehr gut boardin sehr versptet aber ok
Der Flieger war extrem dreckig.
Holzklasse halt, eng, und alt
Pünktlich Abflug - der Flieger war nicht sauber - es fehlte an Hygiene
Positiv: "Nothing"
Negativ: "The seats more comfortable."
Negativ: "No good planning for cabin baggages, caused ~2 hour delay, sitting inside the craft."
Negativ: "Unfriendly staff and very uncomfortable airplane. Seats were bad"
Negativ: "Staff are not friendly, airplane was old and seats were very uncomfortable"
Positiv: "Crew professionell, Sitz mit ausreichender Bein-/Kniefreiheit"
Negativ: "Fällt mir auf Anhieb nichts ein"
Positiv: "Crew war höflich und nett, Beinfreiheit ausreichend;"
Negativ: "Da fällt mir auf Anhieb nichts ein, was man noch hätte besser machen können"
Positiv: "Wir sind verspätete gestartet, waren aber trotzdem pünktlich da."
Positiv: "Price"
Negativ: "Very tight seating. No free nonalcoholic drinks. No entertainment, not even a radio."
Positiv: "Price."
Negativ: "Very tight seating. Not even water for free. No entertainment - not even radio."
Positiv: "Genügend Platz. Sehr angenehmer Flug!"
Negativ: "Warum wird der Pass mit dem Flugticket nochmals und nochmals abgeglichen??"
Positiv: "Haben einen Flieger erwischt in dem ich genug Beinfreiheit hatte und sich auch die Armlehnen außen hochklappen ließen."
Negativ: "Die Durchsagen konnte man nicht verstehen"
Negativ: "Alkoholfreie Getränke, zumindest Wasser sollte kostenfrei sein"
Positiv: "Nichts war herausragend , aber auch nicht auffallend schlecht."
Negativ: "Es war leider sehr voll und eng. Der Sitz war sehr unbequem..."
Negativ: "Wenig Platz, wenig Beinfreiheit, zu warm im Flieger"
Positiv: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived early and the airplane had availabilt"
Negativ: "We arrived very early to make the check in, however the guy was so bad and umpolite. Talking in bad way and aggressive like he had a bad day. Worse part when we realize that he gave to me and my family the worse place in the airplane (last line) even we arrived very early and the airplane had ava"
Positiv: "Fairer Preis und reibungsloser Ablauf"
Negativ: "bisschen enge Bestuhlung für 1.90 Männer.."
Positiv: "Der Flug an sich, Boarding, Start, Landen, Gepäck erhalten war prima."
Negativ: "Wir hatten eine Stunde Verspätung. Bei dem, was ich durch die knisternden Lautsprechen verstanden habe, vernahm ich nichts von einer Entschuldigung oder mindestens Erklärung für die Verspätung. Das finde ich mangelhaft. Wie bei den meisten Fluggesellschaften sind die englischen Durchsagen sehr mangelhaft: 1. undeutlich und 2. viel zu schnell. Es gibt ja genug Zeit."
Positiv: "Uçuş mesafesi ufak olduğundan medjatik drum yok."
Positiv: "There’s a decent amount of room for a budget carrier. No nickel and dime charges like some similar carriers."
Negativ: "Seats don’t lean back and felt tight width wise. Lots of busses involved."
Positiv: "Good price basic amenities but all in all a great deal"
Negativ: "Everything was great!"
Positiv: "Comfortable flight"
Negativ: "No food"
Negativ: "seats are not comfortable at all"
Positiv: "Da ich bisher noch nie mit Pegasus geflogen bin, hatte ich mir den gesamten Ablauf und die Situation viel unangenehmer vorgestellt. Der Pilot ist so sauber und ruhig geflogen, die klimazisierung in Flieger war auch schmeichelhaft und die Beleuchtung ebenso. Da ich nachts geflogen bin fand ich die Entspannung umso schöner im Flieger. Daumen hoch. Jedes mal aufs neue:)"
Negativ: "Ungemütlich waren nur die Sitze, da man kaum Polsternnoch liegemöglichkeit sich verschaffen konnte und die Preise im Flugzeug für Snacks Getränke und Co."
Positiv: "Nothing"
Negativ: "One hour flight from Dalaman to Istambul. that leaves with two and a half hours of delay. We arrived late to Istanbul. We ate dinner after hours and tired of Pegasus waiting. Without any explanation from anyone in the company. Never again will I fly with Pegasus."
Positiv: "The tickets were relatively inexpensive."
Negativ: "However, for comparably-priced flights within the United States, we would have been given a snack and two beverage services on a four hour flight. This was international (turkey to spain) and we weren't given anything. We couldn't even get water without paying for it. Definitely one of the worst flights I've ever taken."
Negativ: "Never in time and the POS machine on board never works with debit cards or cards without PIN code .... it didn’t work with more than half of the passengers on board!!! Oh they also charged me 47 euros for just 4 kgs of extra weight!!! Unacceptable !"
Positiv: "The seats and the food we prepaid were quite good. The staff at the airport were very kind."
Negativ: "The flight was delayed more than 1 hour. The gate lounge didn’t had enough chairs for all the passengers. They had any entertainment on board and they make you turn off your mobile phone for take off and landing even if you have airplane mode."
Positiv: "Flight timing was good"
Negativ: "Boarding was a bit complicated"
Negativ: "Food is not for free"
Negativ: "They stole my money"
Positiv: "Please return my money."
Negativ: "Please return my money."
Positiv: "price. flight. comfort. convenience"
Negativ: "delay"
Positiv: "The price"
Negativ: "The mass"
Positiv: "The price"
Negativ: "No one smiles or tries to help, the Baggage weighing is farcical as people get on in Turkey with three hand luggage’s. Flight was late, no explanation and no apology. Pre flight safety and general announcements are made as fast as possible. Unintelligible"
Negativ: "They lost several passengers’ luggage including mine."
Positiv: "The price"
Negativ: "The seats"
Positiv: "The staff was friendly, efficient and professional. The plane was clean, and the flight on time. Was my first time to fly Pegasus, but will definitely do so again."
Negativ: "The boarding process was unorganized and a bit frustrating."
Positiv: "Dr Flug nach Istanbul verlief pünktlich und ohne Probleme."
Negativ: "Old plain, looks like second hand from a bad dealer, no entertainment system whatsoever, no flight data provided by the pilots in English."
Positiv: "Pünktlich gestartet. Personal war aufmerksam."
Negativ: "Die Sitze sind sehr eng!"
Negativ: "Crew members are very rude"
