Finde günstige Flüge von Neuseeland nach Wien

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Negativ: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "The service was excellent"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "I liked the size of the cups for drinks: smaller than usual."
Negativ: "You could train some of your crews to behave more polite to the customers like they do in the Japanese airlines. Male crews tended to be nicer than female crews."

Negativ: "SINGAPORE AIRLINES TOK CARE OF MY MOTHER VERY WELL"

Positiv: "Amazing services and foods"
Negativ: "The business class seat was great"

Positiv: "Great foods and services"
Negativ: "The plane needs upgrade business class seats"

Positiv: "Crew was amazing"
Negativ: "None"

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Positiv: "Seats were good"
Negativ: "Food could have been better"

Positiv: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Negativ: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."

Positiv: "Perfect!!!"

Positiv: "personel provided excellent service"
Negativ: "food was ok. A faulty entertainment system did make our flight feel longer."

Negativ: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."

Negativ: "None"

Positiv: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"

Positiv: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Negativ: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Positiv: "Prompt boarding, friendly service, decent food, plentiful entertainment. Singapore Airlines was a great choice for my flight from Texas to England."

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Negativ: "First experience with Singapore where the crew made a negative impression. As soon as the plane pulled away from the terminal, crew members seemed rushed and frantic, literally running back and forth from Economy Premium to the galley gathering items. Approximately every 7-10 minutes, crew members would be running back and forth next to my seat with heavy foot steps, which would wake me up. I also noticed that certain crew members were shouting at passengers to get their attention instead of lowering themselves to be heard. One flight attendant almost spilled orange juice on me because she turned around too fast trying to serve drinks. I'm not sure if they were short-staffed, or if it was the influence of a certain crew boss, but something was definitely wrong."

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "Very good service."

Positiv: "Ease of check in, very quick."
Negativ: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."

Positiv: "The staff were so friendly and helpful."

Positiv: "The cabin crew was awesome.. they are for sure the super stars of the company... I wish all of them all the very best for a very bright future"
Negativ: "The service of the airlines is impeccable. But the ground staff near check in were not so. I hope they were a little considerate as I was travelling for a family emergency and had to take all my stuff back as I wasn’t sure what date I would return back. I was over weight but wish they had considered a lil as had to pay an other $300 extra.."

Positiv: "Comfortable, full service through the night.."

Negativ: "Na"

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Positiv: "Crew was good."
Negativ: "Despite booking Hindu vegetarian meal, chicken was served. The seats were too uncomfortable and no space at all."

Positiv: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Negativ: "Nothing! Best daytime flight to europe! And home before midnight"

Positiv: "I like the services from Singapore Airlines."
Negativ: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"

Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"

Positiv: "Entertainment even in economy class was excellent -- tons of movies, games, etc. Cabin crew were friendly. Bathroom was very large."
Negativ: "In economy, seating was incredibly tight (very little legroom) and at least in my seat, very little reclining. For a 14 hour flight through the night, it made it very difficult to actually get any rest. Food was OK."

Positiv: "Entertainment service is, really, second to none."
Negativ: "Old plane, cramped seats, wrong tissue paper (unusabke) in bathrooms, instead of paper towels, unremarkable food, served almost cold, rushed staff which spilled water on me (offered S$75 voucher as compensation), however did not take thebtime to listen to requests from passengers who spoke poor English, etc."

Positiv: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Negativ: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."

Negativ: "The crew was rude when asking me to window shed."

Positiv: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Negativ: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."

Negativ: "I reserved a window seat on this site but was given a middle row instead when I checked in."

Positiv: "Everything.."

Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"

Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"

Negativ: "Nothing"

Negativ: "As such everything was fine."

Positiv: "The crew was amazing and seat very comfortable."
Negativ: "If I did not have to spent night in Doha waiting for connecting flight."

Positiv: "N/A"
Negativ: "We were told to board, but then kept in another area close on 1 hour before we could get on the plane and this area had no bathroom facilities. The spread of seating on the plane made no sense with many open seats but also many squashed rows of people. The crew was visibly tired and irritated, they also ran out of a few catering items. It seemed as if last minute, a few different flights were combined into this one which lowered the quality."

Positiv: "The crew was friendly and helpful."
Negativ: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "The airplane trip was ok"
Negativ: "I had 14h of layover in Doha and I did not have a hotel to sleep that night."

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "seat was great"
Negativ: "flight attendant should be nicer"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "Staff, service,"
Negativ: "Legroom, seat comfort, very long flight"

Positiv: "The entertainment was reasonable, I enjoyed the festive choices."
Negativ: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Positiv: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Negativ: "There was nothing I didn't like about this flight"

Negativ: "3,5h verspätet"

Positiv: "I really like the Qatar flight from Auckland to Manchester. But beware now that the Akl leg leaves 1 hour later the transit in Doha is officially 1.15hr. But since the first leg is always getting in and you have to bus to the terminal, transit time is about 30 mins. Although they are efficient and i made it this time, i wouldn't want to do this with kids."
Negativ: "Short transit time"

Positiv: "Own entertainment device"
Negativ: "No snacks"

Positiv: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Negativ: "No complaints."

Negativ: "I didn’t like the spicy food"

Positiv: "The food and flight staff were good"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "legroom"
Negativ: "being in the middle of three"

Negativ: "Snacks and drinks could be betteri"

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Negativ: "n/a"

Negativ: "My seat would not go back. The food was all carbohydrates and quite cool instead of warm. There was only one tiny piece of chicken in chicken roll."

Positiv: "Friendly and genuine staff. Clean plane. Staff were well organised."
Negativ: "Headphones didn’t fit my head and began to hurt my ears. Media cut out a lot."

Negativ: "Connecting Qatar flight should have been held, instead wen had to spend 9 hours in the airport until next flight"

Positiv: "I enjoyed my flight,it was a smooth trip from Doha to Manila, the Cabin Crew received adequate training on taking care of people, as a professional nurse who is use to taking care of others ,I see someone else looking after me and I really appreciate their efforts. Shortly before we landed at Manila, we were informed that in order to meet international flight rules and regulations that insecticide will be sprayed we were advised to cover our nose,as a medical personnel I see it not good cos it can trigger an Asthmatic attack in a known asthmatic patient ,it was a lovely journey"
Negativ: "I enjoyed their meal and services wanted to be Oliver Twist"

Positiv: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Negativ: "Same no in flight wifi"

Positiv: "everything went smoothly, no delays, boarding was easy and quick"

Positiv: "great entertainment system friendly staff"
Negativ: "very cramped flight, even when just partially full light food for an 8 hour flight"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Positiv: "Everything"
Negativ: "nothing"

Negativ: "More veriaty on music would be good"

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Positiv: "Lost bag"

Negativ: "The online check in system was down so we all had to line up to check in."

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Positiv: "Yes"
Negativ: "Every thing was great"

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Positiv: "Crew amazing. Seats had enough legroom. Good was second to none"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Positiv: "Onboard wifi"

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Negativ: "Inkompetenter Stewart"

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Negativ: "Not much food to eat."

Positiv: "perfekt"
Negativ: "s"

Positiv: "I really liked the leg spacing. It was very comfortable to stretch my legs. Overall it was good. Thank you :)"
Negativ: "I felt a little bit more of the nibbles could be included in the 8+ hours flight. Besides that everything was comfortable. Also, the entertainment options can be better."

Positiv: "The ICE entertainment"
Negativ: "Nothing"

Positiv: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Negativ: "none"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "I had plenty of space"
Negativ: "There should be more vegetarian options available. Crew were very slow in responding to my requests."

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Pleasantly surprised by the meals. The crew were professional, attentive, and friendly. The seat I chose had plenty of leg space and I will select it again the next time I fly with Emirates."
Negativ: "The toilet seat covers were finished so I spent a lot of time lining the seat with toilet paper."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Positiv: "From dropping off luggag to unvoarding plan, this was a great experience. Only complaint is economy could use a tad more comfort for price paid"
Negativ: "Not enough recline in economy to really b comfortable for a long flight"

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "Es war einfach alles perfekt"

Positiv: "Could not fault the staff one iota. Incredibly attentive to their customers, graceful and supportive. The supervisor get a special mention as he helped me with eating my meals with a sleeping toddler and even held her for me while I spent a penny. I have never felt more cared for by a group of complete strangers in my life! Thank you. You literally saved my sanity!"
Negativ: "Nothing to fault at all on this flight. Food was great, staff were hard working and magical unicorns."

Positiv: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Positiv: "The departure & arrival time. A fantastic price that included an excellent meal there and back, 30k luggage quota, entertainment that lasted throughout the duration of the flight. It just seemed seamless and felt like it didn't take that long to get there. I will definitely be catching this flight, every time I return to NZ"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "Crew were friendly Entertainment was good"
Negativ: "My meal was awful the only option for me was raw vegetables in order to have vegetarian and gluten free... It was carrot, cucumber and celery sticks and some fruit. I had the same meal twice it was very sad meal for 17.5 hrs with no snacks offered either. My partner and another man were forgotten as the meal rounds were being done. The crew seemed a little disorganised. The adverts on the entertainment were annoying."

Positiv: "Footrest would make the flight just perfect."
Negativ: "No footrest. Makes it a little uncomfortable for short people."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "Consistently good service from emirates crew"
Negativ: "Too much meat in the dining options Boarding was slow"

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Negativ: "Food was not awful and most item not available in Fist Suites"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Positiv: "Dinner meal. Seats"
Negativ: "Bed, breakfast"

Positiv: "I liked that all the families were in a separate area on the plane. Food and drinks on offer good, baggage allowance good and the leg room was good."
Negativ: "The delay to get on the flight, hard with a toddler."

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Positiv: "Nothing really."
Negativ: "I was stopped at gate check in and taken to one side as the passport control had reported me for being intoxicated. I was injured in the armed forces and have a bit of a balance problem as lost most my hearing. I think drink alcohol any more. I asked for an aisle seat as I'm a big guy but was put on seat E next to a huge fat guy so was unable to sit properly. I couldn't get out of the seat once as he just slept and must of drempt as kept jumping and banging me. I had 1 meal on the over 13hr flight, which I couldn't eat properly as was unable to use the knife & fork due to the huge obese guy next to me. I asked the stewardess to wake me at all meal times. Which she didn't. So missed all the meals and tea/coffee. I was looking forward to the put a too. The London to Singapore flight was a total let down and I expected so much more from Quantus as they have always been top standard before. Overall disgusted in the service."

Positiv: "Entertainment was very good. Crew was professional and efficient."
Negativ: "The seat had no lower back support and was really uncomfortable."

Positiv: "The crew was amazing! Its amazing the difference in overall politeness of that australian based flight crew vs a US based crew. Every need, every question, every request answered with a smile."

Positiv: "Crew was OK, slow to respond to requests"
Negativ: "The whole check in process was a joke, had a line up of 15 people and one agent"

Positiv: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Negativ: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"

Positiv: "Good seats in exit row"

Negativ: "The food was disgusting..."

Positiv: "Everything was great"
Negativ: "Slightly more legroom"

Positiv: "Good food and snacks. Great boarding and off boarding experience. Appreciated the help by Qantas ground crew who helped me with my wheelchair in Sydney."
Negativ: "Small, uncomfortable economy seating. Crew came by infrequently but were attentive when they came."

Positiv: "New plane"
Negativ: "Everything else"

Positiv: "Entertainment inbegriffen"
Negativ: "Geringer Sitzabstand"

Positiv: "Alles normal. Guter Flieger"
Negativ: "Software scheinbar inkompatibel mit anderen codesharing linien... dh online checkin etc funktioniert nicht. Genausowenig wie Bestellung von Spezialmahlzeiten."

Positiv: "Professional service.."
Negativ: "Non.."

Positiv: "Crew was friendly and helpful even the flight was nearly fully booked Choices of entertainment is good"
Negativ: "Unfortunately they ran out of the main menu Seats are old Entertaining system is also old, small screens with low quality"

Positiv: "Food wasn’t that bad Crew tried their best to serve everyone fast and and fullfield the extra wishes Entertainment system is good and choice is large"
Negativ: "Unfortunately there was a delay in boarding, would have been nice if they announced that earlier as they knew that the plane arrived late... Also plane was fully booked and I only got a middle seat, but luck? This older Boeing 737 is quite noisy and it makes it difficult to understand the announcements Old screens for entertainment with bad quality"

Positiv: "This flight was pretty roomy since I had a whole row to myself."
Negativ: "When I checked in there were 2 employees behind the counter ignoring the line of people dropping off checked bags and 1 employee actually working to take checked bags. This is the third time in a row that this has happened on a Qantas flight for me."

Positiv: "Nothing paid a bomb and got nothing for it"
Negativ: "Everything!! Never again will I be hoodwinked for the price of a standard seat"

Positiv: "Very smooth flight."
Negativ: "Could use more leg room. When the seat in front of you is reclined it is practically in you face."

Positiv: "Everything! As a first timer in Australia the flight experience was great."

Positiv: "Das gesamte Flugerlebnis blieb mir in Positiver Erinnerung. Die Crew war hilfsbereit, freundlich und zuvorkommend."
Negativ: "Leider war das Frühstück auf diesem Flug ein wenig dürftig."

Positiv: "The staff on the flight was fine."
Negativ: "When I went to transfer flight to Perth there was an agent at the security who found that I had a wallet ninja and showed him it just threw it in the trash without asking me what my options were. Had an attitude when I asked what the heck? He was totally rude and ruined my perception of the Qantas staff."

Negativ: "I could not eat the food"

Negativ: "Plane was approx 1 hour late"

Negativ: "Flight delayed no updates in lounge then was rung to ask where i was as bostding closed. Told girl on phone on way bit thete was no flight status on tv in lounge... basically didnt believe me.. rude!!"

Positiv: "The on boarding process"
Negativ: "The plan was in very poor clean conditions. The seats were discussing to sit."

Negativ: "An hour late"

Negativ: "The flight was canceled, after 5 hours of waiting for updates. So we are still stuck in Sydney."

Positiv: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Negativ: "Entertainment system.took a while to connect to and dropped out a few times."

Positiv: "Staff of Quantas was helpful getting us on the plane after Emerites suspended our tickets We had to pay for a second set of tickets at a higher price on the day of our flight Lucky we made the flight"
Negativ: "The seating was s cramped Glad the flight was only 3 hours"

Negativ: "Qantas food gets worse each flight."

Positiv: "Customer service...very helpful and accommodating. Good food. Easy transfer from domestic to international. On one of our flights, a 39 minute one, they served a substantial snack (yogurt, breakfast biscuits, oj) and tea, coffee, etc. Amazing in that amount of time!"
Negativ: "I tried to think of something but I couldn’t."

Positiv: "Easy to check in on the app. The Qantas crew as usual are friendly and helpful, and entertainment is pretty good."
Negativ: "Unfortunately we picked the seats by the toilet, which made sleeping an issue. The space between the seats is quite cramped, very hard to get comfortable for a rest."

Positiv: "I like ice cream (TipTop icecream). It was okay and much better then meal. The dark chocolate after meal was also good."
Negativ: "I didn't like food in flight. I don't eat beef and the other option was not tasteful."

Negativ: "cramped seats. a miniscule snack, with no napkin to clean up with"

Positiv: "Entertainment"
Negativ: "Flight being delayed so I missed a meeting"

Positiv: "Flight was straight forward, left and landed on time"
Negativ: "QANTAS cancelled my original 10am flight with a text at 5.20am that morning, this stressed me quite a bit as we were flying to Sydney for a wedding that afternoon"

Positiv: "even though i am Qantas life time gold, my silver emirates membership would not get me itto Qantas line in Melbourne. i had to change the flight attribution to Qantas"
Negativ: "went i couldn't use my Qantas membership to access Melbourne lounge"

Positiv: "Plane, when I boarded, at least in Coach, smelled like vendors hot-dog water. Took an hour and a half to be offered a drink of anything other than a bottle water. By the end of the flight, trash in the aisles, lavatories were nasty."
Negativ: "See above"

Positiv: "The Staff were friendly during the whole flight. Seats were really comfortable and good movie and song choices. Boarding was fast."
Negativ: "The headphones looked quite dirty so I used my own. The breakfast meal was bad, especially putting in a hash brown that just gets soggy."

Positiv: "The crew was pleasantly pleasent when passengers make mistakes but firm as need, thus getting what needed done as pleasantly as possible."
Negativ: "Entertainment system was stuck and stay stuck on kids program and system had no way to get back to main entry point. Software programmers had either failed to put in a "home" icon / link on the Kids home page. Also, turning system off, and leaving it off for 3+ minutes did not do so either; this likely a failure of software designers to specific such or system itself not functioning per design."

Positiv: "Crew was friendly and lots of entertainment choices on the flight"
Negativ: "I checked the flight prior to going to Auckland airport and all showed on time, by the time we cleared immigration and were in the airport we were notified of a six hour delay due to mechanical issues. I realize these things happen, but earlier notification would have prevented an 8 hour stay in the airport. The seats are pretty close together for a 3.5 hour flight. After hearing a lot of positive comments about Qantas, this was not a great first impression"

Positiv: "Easy boarding. Good seats. Good entertainment."
Negativ: "Qantas seems to be notorious late. This flight was no exception. The food was terrible. They called it a pulled pork sandwich. Jikes. Very crowded"

Negativ: "The flight was delayed by one hour. Because I had to collect my carry-on bag, I missed my connection by 8 minutes. I was re-booked on another flight and was five hours late getting home"

Positiv: "The people I came in contact with were very helpful."
Negativ: "Nothing, everything went well. Same complaint as everyone else, not enough leg room."

Negativ: "We had requested a wheelchair for my mum on her flight from SFO to Perth. But on arrival in Sydney, she was not offered a wheelchair. We had checked with a quanta staff while getting our boarding pass about the wheelchair and she said they will be providing her with it. So disappionted. How will I be able to trust quantas again while booking tickets for aged/sick people?"

Negativ: "No any explanation to delayed about 2 hours that resulted in missing the connected flight for more than 10 hours."

Positiv: "They gave us loaner strollers to get the kids through the airport. So family friendly. Food was great too."
Negativ: "No complaints."

Negativ: "Was seated in the center section and after getting settled and buckled in I kept smelling vomit and realized the seatbelt had dried vomit all over it. I couldn't get the flight attendant to help and finally got their attention and was told they couldn't do anything until after we were in the air. I was moved away from my family to another center seat. The flight had many open seats and we should have been kept together."

Positiv: "Good pillows."
Negativ: "They let us know by email little before departure that there would be a delay of 1h 15 min in our arrival to London. This made me uneasy from the very beginning that I would lose my London-Luxembourg flight. The crew in the boarding gate, only after much insisting, said they would make a note so that someone from Qantas would wait for me and help me get my London-Luxembourg flight no problem, but in the next stopovers (Melbourne, Dubai), there was no sign of this. Also, the delay in the end was 2h 20 min - and I lost my flight to Luxembourg."

Positiv: "Close to two hours delay leaving Australia"

"Zunächst wird bei der Lufthansa eine gegenderte Drohung ausgesprochen, nämlich, wenn die Gäste die Maske abnehmen sollten und sich den Anweisungen der Crew widersetzen sollten, würden die polizeilichen Organe am Bestimmungsort informiert. Das bringt schon mal "gute Laune" in die trotz 9 Mrd. Steuerzahlerstütze unveränderte Kabine. Die sieht dann auch so aus, als ob sie seit der letzten Stilllegung wegen Corona aus Kostengründen nicht mehr gereinigt wurde. Die Businessclass ist ohnehin eine Zumutung, nämlich die gleiche Bestuhlung, wie in Economy, nur mit einem leeren Sitzplatz dazwischen. Lufthansa sollte sich einmal ein Beispiel an Turkish Airlines nehmen, die die Zeit des Lockdowns genutzt hat, um für die Gäste ein Upgrade in Ausstattung und Verpflegung zu organisieren, die ihresgleichen sucht, aber bei der Lufthansa sicher nicht findet."

Positiv: "Crew war sehr nett und die Sitze ok."
Negativ: "Formulare für Einreise wurden nicht geladen und mussten in der Warteschlage im Stehen ausgefüllt werden"

Positiv: "nicht angetreten"
Negativ: "verfallen lassen - nach Köln war es billiger als nach FRA"

Negativ: "Flight was cancelled"

Positiv: "The crew did a good job dealing with so many customers and in one instance was able to resolve a minor conflict with seat way backs."
Negativ: "The seats should be fixed to prevent them from going back as far as they do. With space so small as it is, it is unnecessary to have them go back so far if at all. The food was poor, especially the cold egg and pepper sandwich at the end. My guess is that they were suppose to be heated which would have made them much better but the crew decided to give them out cold."

Positiv: "Die Crew beim Boarding wie immer akkurat und freundlich. Leider gab es in der Eco nur ein Glas Wasser, was diesmal aber nicht kundgetan wurde (oder ich habe geschlafen und hab das nicht gehört). Danach war aber auch keine Motivation mehr vorhanden die ausgegeben Plastikbecher anzusammeln. Man sollte die einfach im Netz des Vordersitzes reinstecken. Naja ...."

Negativ: "Essen wurde nicht ausgeteilt"

Positiv: "The crew was amazing."
Negativ: "There seemed to be no leg room. The seat was very uncomfortable."

Positiv: "Excellent service"

Positiv: "stewardessen"
Negativ: "das Pathos"

Negativ: "I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals"

Positiv: "They were smiling and very welcoming"

Positiv: "Tolles Personal"
Negativ: "Leider sehr unruhiger Flug, starke Kurven, viele Vibrationen"

Positiv: "The entertainment selection is quite great."
Negativ: "The food is terrible. So is the crew. Something has gone wrong with Lufthansa latel. I used to prefer flying Lufthansa for their great service and meals. The food has become quite disgusting. The crew is very rude. They show no respect to their non-German speaking passengers, which is unacceptable!"

Positiv: "Great crew. I love Lufthansa. I just wish there was more room for my legs."
Negativ: "More leg room!"

Negativ: "Schlechtestes Bordessen seit Jahren. Alles vollkommen geschmacklos. Chicken Curry richtig schlecht, wie es gut geht zeigt United. Ein vertrocknetes Brötchen als Beilage dass eigentlich niemandem mehr angeboten werden kann."

Positiv: "Guter Flug"
Negativ: "Aus einem unbekannten Grund kam die Crew verspätet, daraus wurde eine halbe Stunde später gestartet."

Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Negativ: "Getränkeauswahl sehr klein"

Positiv: "Checkin, besonders am Flughafen München mit eigenem Außenterminal für die Business Class."
Negativ: "Das Essen auf dem Flug war eine Zumutung. Stewardessen, die einen dauernd anstoßen auf dem Gang sind auch nicht unbedingt das, was sein muss."

Negativ: "Alles ok"

Positiv: "The seat is not comfortable. although the plane was an A380, but the configuration is not as comfortable ASIANA."
Negativ: "The boarding process is so poorly organized : very very long lines, just a couple of gates for security. The worst I have ever seen is at the Frankfurt airport. It is so bad that I swear I would never fly Lufthansa again. Talking about German efficiency ... nil ."

Positiv: "Noch nie so ein chaotisches Boarding in MUC gehabt. Vier Gate Agents und trotzdem"

Negativ: "I miss my flight because of short layover from Texas to Pensacola. Why I haven’t notified before 1:27 min would not be enough for custom process"

Positiv: "Personal an Bord war trotz Verspätung aufmerksam- der Pilot liess sich sogar zu ein paar spassigen Bemerkungen hinreissen."
Negativ: "Der Flug ging 1 Stunde verspätet, weil die Maschine schon verspätet aus München kam. Am Gate gab es zunächst überhaupt keine Info/keine Ansage. Über die Verzögerung wurden die Gäste erst durch eine SMS informiert. Es dauerte dann ca. 30 Minuten bis die Dame am Gate sich eine erste kurze Ansage abgerungen hat. Das Boarding dauert schließlich auch unendlich lange/ Maschine war komplett ausgebucht. Besser wäre gewesen, von hinten nach vorne die Maschine zu füllen, nicht kreuz und quer durcheinander, bis jeder dann sein Gepäck verstaut hat - das kostete zusätzlich Zeit."

Positiv: "A320neo. Gut gelauntes Bordpersonal trotz verzögerter Abreise und später Ankunft"
Negativ: "Kommunikation der Verspätung am Flughafen. Recht plötzlicher Gatewechsel trotz absehbarer Verspätung. Zu wenig Vorfeldpersonal für zeitgerechte Verladung"

Positiv: "Crew war sehr aufmerksam"

Positiv: "Sonst ok"
Negativ: "15 min Verspätung"

Positiv: "Crew tried its best to fulfill the needs of the passengers. Flight was overbooked."
Negativ: "No space at all for all the luggage."

Positiv: "Alles war sehr gut. Besatzung war sehr freundlich und der Flug verlief komplett problemlos und pünktlich."
Negativ: "Natürlich war nicht viel Verpflegung an Bord, aber für einen Kurzstreckenflug und zu diesem Preis ist das auch absolut in Ordnung."

Negativ: "Alles o.K"

Positiv: "Short flight with swift and effective service"
Negativ: "Nothing"

Positiv: "All. The customers was good and nice"
Negativ: "Nothing"

Positiv: "I’ve travelled many times with Lufthansa and I always enjoy my trip. The crew are always attentive and caring. I always recommend Lufthansa to all my family and friends, and I will continue to travel with Lufthansa."

Positiv: "Personal freundlich und aufmerksam. Flug pünktlich."

Negativ: "Two flights same food... Too bad"

Positiv: "The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful."
Negativ: "My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!"

Positiv: "Toller Service, gute Käseschnitte mit Warsteiner. Was will man mehr?"

Positiv: "Es erübrigt sich jeder Kommentar"

Positiv: "Nothing"
Negativ: "Frankfurt Airport check lines too long. Only half of security checking stations opened. Hundreds waiting in line and the lines moved too slow. After passing the long lines of security checks, you come to passport checking stations. only 1 out of 3 available stations is manned. Again, lines too long and barely moving. Probably many missed their flights while waiting to go through passport checks. We lost almost 2 hours between security and passport checks. Airport personnel were unfriendly, they did show any care towards the hundreds that are herded like sheep in long lines. They could have eased this backlog of people by manning all their available stations but they did not. Will try not to go through this airport in the future."

Positiv: "Ok"

Positiv: "In the end I made the flight."
Negativ: "Couldn’t add my baggage online thus resulting in a penalty for paying at the airport. Also ticket was booked by Kayak as a standby without alerting me."

Positiv: "Das Flugpersonal war sehr freundlich, das Essen war in Ordnung, die Filmauswahl war sehr gut."
Negativ: "Leider war es sehr eng in der Economy Class und relativ laut aufgrund einiger Kinder."

Positiv: "Flug war über pünktlich, wenn auch die fehlende Parkposition in Frankfurt den Zeitgewinn wieder wett gemacht hat. Einstieg war problemlos. Crew sehr motiviert und mit Freude bei der Sache."
Negativ: "Das Ei beim Frühstück gewohnt geschmacklos. Ansonsten war das Essen okay."

Positiv: "Die Crew war sehr aufmerksam und effizient. Sehr freundlich auch schon beim Check in. Der Flug war super pünktlich. 45 min zu früh!"

Negativ: "United charged me a Bagage fee of 25 dollars and they where not supposed to since it was a international flight. The knowledge of the agent was not very good. Now I will have to write to Lufthansa and hoping they will reemburse me."

Negativ: "schlechtes catering in business class. service ist absolut unpersönlich. hier stimmt preis Leistung überhaupt nicht"

Positiv: "Seats were comfortable in Economy section. Crew provided drinks regularly and dinner and snack were adequate. We received special assistance from staff at the airport and that was really appreciated."
Negativ: "All airlines seem to serve pasta or chicken options. It would be nice to have other selections."

Positiv: "Super nettes und freundliches Flugpersonal Verpflegung war top"