Finde günstige Flüge von Neuseeland nach Wien

Positiv: "Too hot onboard"

Positiv: "Lovely crew."

Positiv: "Efficient, no worries."
Negativ: "Movies out dated"

Positiv: "Food,"
Negativ: "Nothing"

Positiv: "Wouldn’t allow me to board with no explanation and the third party company Flyus.com is a complete rip off"
Negativ: "Use better companies to book your tickets"

Positiv: "Food choices was very limited to beef and fish. We had a connecting flight for international and both leg has the same food choices."

Positiv: "The 2nd flight plane was alright"
Negativ: "Flight attendants have poor English and get upset if you ask for snacks or anything that makes them have to get supplies"

Positiv: "I liked sleeping"
Negativ: "The flight attendants don’t understand English well so asking for water or some items I was completely ignored. To make up for lack of WiFI actually the entertainment system is awful. They ran out of food items and did not return to replenish drinks or remove waste"

Positiv: "Yes, we were unexpected and surprised being upgrade to premier class"
Negativ: "no complaints. very appreciated our upgrade, since we went to Prague for mother-in-law's funeral, we were absolutely exhausted.This up grade made an excellence different to us. Thanks very much."

Positiv: "Services from the crew and the seat are what expected being in eco-normic class."
Negativ: "can upgrade or afford to go by at least business class"

Positiv: "Great service and a very friendly crew."
Negativ: "The food was ok, average and nothing special."

Negativ: "Great value ,excellent and friendly service."

Positiv: "Services"
Negativ: "No, all good"

Positiv: "Great leg room even for tall person. Food is good and there's enough choices."

Positiv: "Great service, plenty of leg room, exceptional staff. Toilets refreshed often. Will def fly again."
Negativ: "More detailed online infor for kids food. Australian fried rice varies greatly from korean!!! Potato crisp packets of chips would be a good snack option for kids instead of prawn crackers / brownies. Kids like plain stuff!"

Positiv: "Flight attendants were the friendliest and most patient I have ever experienced. Great customer service!!!"
Negativ: "Seats of any airplane could use improvement on comfort. But comfort was good."

Positiv: "Crew, food, comfort, entertainment and many good things"
Negativ: "I love everything"

Positiv: "Punctual take off and landing, attentive crew, excellent entertainment system (Especially for short haul flight). One of the best meals I’ve had in the air too - great that this along with unlimited drinks was free!"

Positiv: "Legroom was generous, crew were attentive and polite, although alcohol availability was stingy."
Negativ: "Food quality was poor bordering on tasteless, more importantly service of lukewarm egg meals is guaranteed to earn an "Air Typhoid" award, and is inexcusable."

Positiv: "EVERYTHING!!!! The staff at the gates to the boarding staff. Everyone was very helpful and professional. The seats had plenty of room and the staff always provided service with a smile."
Negativ: "I can't think of anything I disliked on this trip."

Negativ: "I missed my flight on my way to the destination and I could not find a way to contact Kayak.. Because of my missed flight my flight return back I could not take it either. How can I get refund for a flight I could not take?"

Positiv: "We liked the boarding in Atlanta and in Seoul with the people boarding by the numbers of their rows - boarded the back rows, then the middle then the front. Worked so much better than everyone rushing to get on! Flight attendants were very helpful with everything and always kind. Loved being able to sit in the exit row seats!!"
Negativ: "Food was okay - we fly Korean Air whenever we travel to SE Asia and it seems the food is the same no matter what flight we are on. We like the pizza snack better than the bun with meat inside they served us on this trip."

Positiv: "Same as above."

Positiv: "Stewardess service was good. Food was ok . Seats on the economy was good too plus the movie"
Negativ: "Everything was good"

Positiv: "Boarded on time; everything efficiently done; pleasant staff. Breakfast was not great - too sweet overall. Usually korean does well with food."

Positiv: "Food was really good - nice mix of Korean and European menu. Good entertainment system; attentive staff offering drinks and snacks. Comfortable chair."
Negativ: "We boarded late but the communication was good."

Positiv: "Great legroom. Food better than last Korean Air flight a few years ago."
Negativ: "Changed to smaller aircraft, last row in the aeroplane."

Positiv: "Phillapines was awesome and I want to go to Korea next the Philippines is building a new airport to cebu city maybe direct from N.Y. would be awesome"
Negativ: "Eveything was seamless for a novice"

Positiv: "Everything was on time, the food was great, and the service excellent."
Negativ: "I would have liked more entertainment options. Movies and channels were limited compared to other airlines."

Positiv: "Comfortable flight with a nice crew. An overall good experience."
Negativ: "After arriving, the waiting time for receiving a VISA was quite long for people staying longer than the regular 3 months."

Positiv: "I received a meal for a two leg flight of overall only 4.5 hours. The seating was nice and the food was very tasty. I love the layout of the Incheon Airport as well as the transfer experience."

Negativ: "Good that have a night in the hotel to stretch and a good night sleep and a proper meal, and are all included within the ticket."

Negativ: "Korean Air is amazing but Flyus.com is horrible."

Positiv: "Very roomie and friendly service"
Negativ: "None"

Positiv: "Very professional crew good service"
Negativ: "Nothing really pilot couldn't understand him but does it really matter unless is an emergency"

Positiv: "the movie selection"
Negativ: "the seats are so closely packed any inclination inconveniences the person seated behind. in all respects save for the name and price this replicated a cheap budget airline. i expected more from SA. the flight crew was brusque and made it appear that they were grudgingly doing one s personal favor rather than their job"

Negativ: "It was delayed for two hrs for 50mns domestic flight. An i missed connecting bus so had to pay extra 100usd!"

Positiv: "very comfortable seating/sleeping in Prestige (business) class."

Positiv: "quick flight....seats were comfy for economy....nice crew....good overall experience....entertainment was okay for its selection on movies and music."
Negativ: "Food got me sick the next day. Wifi would have been great if available."

Negativ: "Everything was going well until our bags didn’t show up at our final destination. Big no-no. Just ruined the otherwise pleasant experience"

Negativ: "Korean Air refused to provide accommodation for my 19 hours layover even I had two flights with Korean Air. The reason provided was simple: "We don't have you on the list". The fact that it's 8 pm and had known nothing about South Korea meant nothing."

Positiv: "Great service, good meals and frequent beverages at no charge. From the paper slippers to the warm wash clothes that were passed around at one point, I’ve never been better taken care of on a plane. Passengers comfort was taken into high consideration."

Positiv: "good service"
Negativ: "need variety of food"

Positiv: "Customer service is very good"

Positiv: "Beautiful plane"

Positiv: "Nothing at all. It was hell and you should be ashamec ofhiw you treated me."
Negativ: "Everything. You have THE worst customer servive evet."

Positiv: "Great"
Negativ: "Great"

Negativ: "cheated by kayak. I paid full pay as mention on your wave sight but did not provide the hotel for 20 hours plus long transit. I spend 20 hours plus at the airport without any support form staff. Korean air please don't accept any ticket agent who will give a ticket to passengers with 20 hours transit time and no accommodation. good Korean air but bad kayak."

Positiv: "I love that you get meals and snacks. A lot of airlines really skimp on this, and you are left miserable, hungry, and thirsty. Korean Air will bring you drinks outside the service times set. Free additional bottles of water as well. The service is excellent, the meals are good, and I absolutely love that you get slippers, toothbrush, toothpaste, and even free headphones should you forget yours. Top service! Good meal portions! I also like that you have 3-4 different meal or snack options each service. CLEAN BATHROOMS!!!! Also, the flight attendants are very polite and courteous. You never feel like they just don't care. They even help with families traveling with small children. A+ guys!"
Negativ: "I really have nothing negative to say about this airline. They are my favorite, and I fly with them every time I am able, 7 times international to date."

Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"

Positiv: "Crew did a great job keeping the long 11hour flight manageable!"

Positiv: "Food is delicious"
Negativ: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"

Negativ: "Nothing"

Positiv: "Crew was excellent"
Negativ: "Food could be better and please offer drinks before you serve meals like European air lines."

Positiv: "Sevaral bathrooms available. Flight attendant wotj good attitude"
Negativ: "Boarding process"

Positiv: "Crew is good. Flight got delayed"
Negativ: "Food is good."

Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."

Positiv: "Good flight"

Negativ: "Catering load was poorly estimated. They'd run out of my first choice of brunch despite being in the first row (apparently pancakes are "really popular with the kids" but they don't load extra to account for this). Also ran out of my main choice."

Negativ: "The lounge, they use the club lounge in Boston which was so so. Could we have use the one world BA lounge instead?"

Positiv: "All the crews are awesome and very helpful, especially to the parents with young kid."
Negativ: "More variety and quality of food"

Negativ: "Delays twice which cost me lots of stress and taxi $"

Positiv: "Crew was excellent"
Negativ: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."

Positiv: "No leg space"

Positiv: "War alles sehr gut!"
Negativ: "Nichts"

Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"

Positiv: "The crew were very friendly"
Negativ: "The boarding was delayed"

Positiv: "Of all the flights and airlines I have used this was definitely the top of my list . The aircraft was clean , the crew were polite, curious, and attentive nothing was too much trouble. The food looked good tasted good and was plentiful. The pyjama were a nice added touch and very comfortable for the long flight. Flying into Cardiff airport was so good for my intended destination. I would certainly recommend them to others and many airlines could learn from their example.Well done and thank you"
Negativ: "There was nothing I didn't like about this flight"

Negativ: "3,5h verspätet"

Negativ: "Took long time to provide food & water."

Positiv: "Food and entertainment was fine."
Negativ: "Crew was not very organized or helpful. Need more training/experience."

Positiv: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Negativ: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."

Negativ: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Positiv: "Everything is fantastic from the stuff, food and a lot of leg room."
Negativ: "Nothing"

Positiv: "The food and flight staff were good"

Negativ: "food options exhausted pls tell ground catering to provide more food"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"

Positiv: "Good entertainment."
Negativ: "Very cramped seating."

Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"

Positiv: "Snacks and the crews on board"
Negativ: "The crews in the airport, not friendly. They dont even smile!"

Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."

Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."

Positiv: "All the services plus the entire team"

Positiv: "Bester Service den ich je erlebt habe"

Positiv: "Bester Service den ich je erlebt habe"

Negativ: "I am a very experienced traveller. I always book an isle seat, especially for long flights (this was 12 hrs.), so that I can get up and stretch my legs etc. The couple sitting beside me were upset that I did not take the window seat. When it came time to sleep, the wife stretched out over her husbands legs, who was sitting beside me. This meant her feet were coming on top of my legs, and her legs were forcing her husbands legs into my space, touching my leg - I had to put a pillow between my leg and his leg. I asked the Qatar hostess if she could please ask the couple to change their positions, so that my seating space was respected, resulting in no body touching. The hostess replied that she was not permitted to ask the couple to change their positions and be more respectful. Fortunately there was another unreserved isle seat and I was able to move. Due to the fact that airplanes have become cultural melting pots, thousands of feet in the air, I think it would be peacefully beneficial too all, if a very discreet announcement could be made at the beginning of each flight regrading seating etiquette, respectfulness towards others etc. this could also be printed in the flight magazine. Thanks in advance."

Positiv: "Staff is friendly"
Negativ: "The seats are tight and I am a slim person"

Positiv: "see above"
Negativ: "see above"

Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."

Negativ: "Great service. Courteous staff. Professional and well groomed crew unlike some US carriers. Decent beverage and food offerings in biz. Badly outdated IFE system."

Positiv: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Negativ: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."

Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"

Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"

Negativ: "Did not know what Vegetarian Jain meal should taste like! Even goats and sheep woud not have liked the taste of this special meal. Fortunately, cabin crew member was kind enough to give me a regular Hindu veggie meal rather than my pre-selected Vegetarian Jain meal (VJML) - DO NOT CHOOSE VJML on Qatar, unless you wanna faint from the horrible food! The tray was dirty! Co-passengers in the row behind me were also complaining The audio lead of my headphone would not go into the outlet in the seat armrest! So I had to use audio from neighboring (empty) seat and sync it with video from screen for my seat. What a pain!"

Positiv: "Alles war hervorragend -sauber, Personal sehr professionell und Flug war pünktlich gestartet und gelandet."

Positiv: "Habe ein Upgrade zur Business Class bekommen! War genial! und sehr Freundlich!"

Positiv: "Nothing impressive, mediocre performance"
Negativ: "Service improvements"

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Negativ: "The crew's attitude. It was pathetic."

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Positiv: "Crew, food and entertainment. Seats were okay."
Negativ: "Our Kochi to Dubai flight was late, the bus at Dubai airport was extremely slow and we reached Dubai airport two minutes prior to the closing of the boarding of the onward flight. We had to literally run to catch our onward flight to Boston. However, the ground staff at Dubai were excellent, called the gate staff to alert them about us and managed to get us on board. Surprisingly, our luggage was also loaded on to the same flight and we couldn't believe we got the luggage in Boston! Overall, all went well."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Positiv: "Onboard wifi"

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Negativ: "Inkompetenter Stewart"

Positiv: "Everything else"
Negativ: "Cabin crew seemed less approachable than usual"

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "The ICE entertainment"
Negativ: "Nothing"

Negativ: "No one answered on telephone offered for flight change nor got answer on my mail that i send asking for further instructions to change a flight date. z.bican@yahoo.com"

Positiv: "great flight service with accommodating staff. in flight entertainment had awesome variety"

Positiv: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Negativ: "none"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "I had plenty of space"
Negativ: "There should be more vegetarian options available. Crew were very slow in responding to my requests."

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Friendly crew"
Negativ: "I would like better quality in food"

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "Es war einfach alles perfekt"

Positiv: "Awesome expirance with emirate fight"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "Consistently good service from emirates crew"
Negativ: "Too much meat in the dining options Boarding was slow"

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Negativ: "Food was not awful and most item not available in Fist Suites"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Negativ: "I payed for emirates not fly Dubai which was low budget flight. They charged me for a coffee on the plane... not something I would expect after paying 1400 for my tickets. And no where did it say fly Dubai on my tickets, I would have gone with other alternatives if I knew like Turkish. So last time I use kayak and will not be recommending it as well. This a rating for my whole trip to kathmandu not just Dubai to Kathmandu."

Positiv: "--------------------"
Negativ: "Es ist uns nicht erklärbar, wie eine solche Airline ein solch schlechte Organisation bei Unregelmäßigkeiten hat!"

Positiv: "-------------"
Negativ: "Leider wurde unser Flug nach Kuwait umgeleitet. Dadurch wurde der Anschlussflug nach BKK verpasst. Was wir dann erlebten war einfach nur katastrophal! Es hat mehr wie 12 Stunden und vielen Fehlinformationen gedauert, bis wir über unseren Weiterflug informiert wurden! Bei Problemen ist die Staff endlos überfordert"

Negativ: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."

Positiv: "Freundliches Bodenpersonal, freundliche Stewardessen die sehr zuvorkommend sind"

Positiv: "I was upgraded to business class. Very nice"

Positiv: "Noch nie so einen angenehmen Flug gehabt, riesig viel Platz in Economy und das Essen war hervorragend. Emirates ist von nun an meine erste Wahl."

Positiv: "Airplane and staff"
Negativ: "No headphones at board"

Negativ: "Allow passengers to select their seats when paying for a ticket."

Positiv: "Crew was great"

Positiv: "Crew does an amazing job!"
Negativ: "This is a new plane, but the molding fell off during landing. The boarding experience for business or first class is horrendous with Thai airways, they just don’t have it figured out. Domestic flights are worse than international."

Positiv: "The crew did an excellent job."
Negativ: "The plane was broken. Old. I paid for business and they couldn’t even allow business to board first. On screen entertainment was broke. Seats were broken. The seats DO NOT fold flat in business. Not a good experience, do not recommend. Fly Singapore airlines if possible, Thai airways just doesn’t have it together- plus it’s relatively the same price with way better amenities and experience"

Positiv: "The Crew was amazing compare to the past. Very active with excellent service mind."
Negativ: "Just keep the level of service mind like yesterday on flight then Thai Airways will come back again."

Negativ: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : mseo@mdis.net Thank you. Blessings, MIKYOUNG SEO"

Positiv: "Die 777 auf dem Rückweg von bkk war definitiv enger bestuhlt als auf dem Hinflug von München. Viele haben sich darüber beschwert. Essen ok."
Negativ: "Zu enger Sitzabstand, kein Vergleich mit Emirates. Die Filmauswahl eher spärlich und auf deutsch die Ausnahme. Thai baut qualitativ sehr ab...bin da besseres gewöhnt."

Positiv: "Everything"
Negativ: "None"

Positiv: "Timely flight amazing crew"
Negativ: "Leg room"

Positiv: "Open bar! Drink all you can! :D"
Negativ: "Free inflight wifi would have made the flight much more enjoyable :)"

Negativ: "50 min delay so I missed my connection"

Positiv: "Toiletten Sauber. Essen (Fruit pattern) war sehr gut"
Negativ: "Mehr Wasser anbieten"

Positiv: "Amazing crew members. The seat was comfortable."

Positiv: "Superflug"
Negativ: "Nichts"

Positiv: "Sitz war alt und abgenutzt. Crew war durchschnittlich freundlich."
Negativ: "Bessere Sitze. Freundlichere Crew."

Negativ: "Trotz Flug während des Tages mussten die Fenster abgedunkelt werden ... total gegen den Biorhythmus."

Negativ: "I did not take the flight since it was booked with wrong date and u refused to let me changed in24 hours although u did stated before booking that it can be changed without penalty"

Positiv: "Thank you to a lady crew who acceded to our request for change of seats"

Positiv: "Comfortable seats, good entertainment options"

Negativ: "Auswahl für essen (Vegan) nicht möglich, die bordunterhaltung nur auf wenigen Monitoren"

Positiv: "The flight was delayed (both ways) and after not having flown Thai Airways for many years, I would have thought the meaning of "TG = Tomorrow Go" has been improved to "Today Go" The boarding process literally remains back in the "stone age" compared to the total modern aviation advancements!!"
Negativ: "The boarding process could and must be improved!! What's the point of having modern technology like self-automated boarding machines installed at the airport and not using them? People should be boarded by zoning instead of letting people acted like this is the last flight out of Saigon!!"

Positiv: "Crew were great"
Negativ: "Food in economy could be more Thai and tasty but nicely served and efficient"

Negativ: "Ground staff at the airport, like wheel chair workers, others were rude. I thought that Thai people are humble, but my experience with them was horrible. I will advice not to travel thru Thailand."

Positiv: "die Flugbegleiter sind sehr freundlich und zuvorkommend"
Negativ: "thai erzwingt den checkin am counter und öffnet erst 2std vor abflug....keine lounge, keine sitzgelegenheit....man ist zum herumlungern gezwungen....der maschine sieht man innen auch an, dass die besten Zeiten vorbei sind und irgendwie ist man froh, wenn man im Schmuftelbus sitzt um zur immigration zu gelangen.....NULL BusinessClass feeling. die lounge in Vietnam ist bemüht, aber wertschätzung sieht anders aus"

Positiv: "Super friendly staff"
Negativ: "Less films in German"

Positiv: "Personal, Sitzplätze, Menü etc"
Negativ: "Die Verspätung, wenige deutschsprachige Filme"

Positiv: "crew was pleasant."
Negativ: "very cramped seats in economy class had to take a bus and walk up the stairs to get to the plane medicocre meal (but it was a short flight)"

Positiv: "Zuerst mal zum Negativen... Die Zwischenlandung in Bangok erfolgte eine halbe Stunde zu früh.... Betreuung, Essen und Getränke war absolut i.O. Moment..., habe noch was negatives... Es gab kein Campari Orange. War leider alle. Der Gin Tonic als Aperativ tat es aber auch. Wenn es irgendwie geht, fliegen wir seit 10 Jahren mit Thai. Vorzugsweise versuchen wir die A380 zu buchen., aber die Triple 7 ist auch i.O.."
Negativ: "Hatte ich zuvor schon geschrieben. Und war eher scherzhaft gemeint."

Positiv: "Short flight but full service with flat bed business class, was not expecting that!"

Positiv: "Superb service, nice plane, confortable seats (business)"

Positiv: "Super Personal und Essen war gut. Kommen oft vorbei und bringen Getränke oder in der Küche holt man sich mal ne Banane. Gerne wieder."
Negativ: "Plastikbesteck ist nicht Stade of the Art"

Negativ: "Old useless aircrafts"

Positiv: "The staff was very kind."

Positiv: "Das Personal wie immer nett und aufmerksam."
Negativ: "Essbesteck jetzt auch in Plastik."

Positiv: "Überpünktlicher Abflug, Personal gut und freundlich"
Negativ: "Sitzabstand etwas wenig ..........................."

Positiv: "Das Personal an Bord ist sehr freundlich und hilfsbereit, zuvorkommende."
Negativ: "Das Essen an Bord ist sehr gut."

Negativ: "Food terrible"

Positiv: "Friendly and helpful staff. I was carrying medication that needed to be in a cool box. A flight attendant provided me with ice cubes wrapped in plastic bag and paper towel. She checked with me from time to time to ensure that the medication was kept in the proper temperature during the flight. That was first class service and I couldn't thank her enough."
Negativ: "Seat is too narrow and the recline is not ergonomically designed, in short, uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."

Negativ: "N/A"

Positiv: "Das Boarding war sehr pünktlich"
Negativ: "Essen sehr gut und reichlich Peronal freundlichen wie jeder Arlein Ist."

Positiv: "Baggage did not make connection to Phuket."

Negativ: "Right from how rude the flight attendants are to how the ground staff can forget of something as basic as informing passengers that their flight has been delayed by 6 hours. Furthermore, the no one from the ground personnel to the flight crew have any answers to why passengers upon boarding their flight are kept waiting for an hour on the plane before actual take-off. While on flight, flight attendants initially refused to serve us food stating that we should've ordered in advance. This was NOT mentioned during booking & clearly stated that food would be served as complimentary as per any International flight. I've been flying international for the past 10 years & have never come across such an incompetent lot. This was our honeymoon trip to Thailand & we 'Thank' Thai Airways for ruining it. Will never ever make the mistake of flying with them. And will make sure our friends & family do the same."

Negativ: "Severely delayed. Flight circled over Mumbai for over an hour. When we landed doors were locked and we were.told airline staff had the keys."

Negativ: "My flight was from Thailand (BKK) to Japan (Narita) for the first leg on Thai Airways was fine."

Negativ: "The entertainnent system never worked, even after rebboting"

Positiv: "Ansonsten ok!"

Positiv: "nice crew"
Negativ: "very old style business class seats"

Positiv: "The crew was very kind and the service lways with a smile. The toilts clean."
Negativ: "The entretainment poor. No movie options, just a couple of new movies and the rest old and no good movies."

Positiv: "Wow, a 747 offloaded by busses, what a ridiculous idea!"
Negativ: "Wow, a 747 offloaded by busses, what a ridiculous idea!"

Positiv: "Friendly crew, smooth take off and landing and generous on things to eat and drink."
Negativ: "None. Keep up the good work."

Positiv: "Bei diesem knappen Abstand zwischen den Sitzen sollte man die Lehnen nicht bewegen können."

Positiv: "The food and very professional and friendly service."
Negativ: "Nothing."

Positiv: "The in flight service was fantastic. The attendants were friendly and always smiling. The pilots flew the plane with Swiss precision. I had an economy ticket and they fed us twice and had at least six beverage passes to keep you hydrated. A blanket, pillow and ear buds were provided as part of the seat. Norwegian Air does not even cover a glass of water. They are pathetic. We will travel with Swiss Air again."
Negativ: "Internet service is invoiced by the megabyte and not the flight. For flights of this duration, a lump sum is a better idea."

Negativ: "The TVs in economy class weren’t working and it was an 8 hour flight so it would have been nice to have some entertainment during that time"

Negativ: "Vepflegung: käsesändwich nicht sehr angenehm"

Positiv: "sehr freundlich, sehr gute Service, alles in allem sehr professionell"
Negativ: "leider ging der Flug eine knappe Stunde später als geplant"

Positiv: "Crew was very nice and responsive."
Negativ: "The flight was so hot. No personal air controls. Economy was horribly small."

Positiv: "Sauberkeit.Gut Informiert"
Negativ: "Das Verpflegung"

Negativ: "Der Informationsserivce von Kayak war die reinste Katastrophe. Ich habe keine Buchungsnummer erhalten, wusste nicht zu welchem Terminal."

Positiv: "Die Crew war OK, die Monitore waren gut, die Maschine der Edelweiss eine A330-300 (Chäsrueg) ist eher neu, sieht man auch an den WC"
Negativ: "Der Sitzabstand ist eine Katastrophe und auf keinem Fall 31inch wie es auf Seatguru steht und wird mich davon abhalten jemals wieder Edelweiss zu fliegen, jeder Passagier über 170cm wird leiden."

Positiv: "The crew was very nice. Seats were pretty comfy."
Negativ: "Food was ok. We could have been accommodated a little more. We lost a lot of money bc of the delay."

Positiv: "Bequeme Sitze mit genug Beinfreiheit"

Positiv: "Great crew"

Positiv: "ausgesprochen nette und zuvorkommende crew"
Negativ: "WiFi auf allen Flügen, mehr Informationen über die App"

Positiv: "The food was decent and on board entertainment was pretty good."
Negativ: "The boarding experience was terrible. We bought new lightweight International sized carry-on bags for our family of four and packed extremely light to keep each of bags under the 8 kg weight limit for carry-on bags. The crew required us to check them anyway! So incredibly annoying."

Positiv: "Pünktlichkeit"
Negativ: "Das Sandwich ist nicht zum verzehren, kalt und fast keine Inhalt"

Positiv: "Ja"
Negativ: "Zügiger einsteigen."

Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "———-"

Negativ: "Swiss precision"

Negativ: "SWISS HAT SICH GEWEIGERT MEIN GEPÄCK NACH DUBAI durch zu checken - Trotz Business Class Ticket"

Negativ: "Seats and leg space were uncomfortable, staff could have been friendlier and more presentable (cleaner appearance)"

Positiv: "The pilot had to land with rough wind, he did a good job and the peace of chocolat we always get leaving the plane."
Negativ: "Swiss was delayed for in total 1 hour (start incl. landing), the sandwiches with Swiss are terrible in general, nothing extra to drink or eat although the delay and time of flight made it impossible to have dinner."

Positiv: "Die lockere, freundliche Art des Personals. Trotz günstigem Tarif erhielt jeder ein kleines Sandwich...vielleicht aufgrund der 45 Minuten Verspätung, was ja nun einfach passieren kann."

Positiv: "The flight waited for us as transit after delay of the firs flight from Munich"
Negativ: "1. the food was a disaster. 2. The noise on the flight from a group of passengers was terrible, no way to sleep or rest. 3. The staff did not try to calm the people the steward laugh me when I complained.."

Negativ: "Verspätung"

Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"

Positiv: "All of them are friendly...good service with snacks not like others airline to travel no snacks and drink but Swiss they have a snacks"

Positiv: "They have a policy of letting kids under 5 board early which was a boon to us! The veggie pasta was really delicious."
Negativ: "The delay to fly was the only issue"

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Positiv: "Es war alles im grünen Bereich, wenn man einmal vom allgegenwärtigen Sound von gefühlt 100 übermüdeten Kleinkinder und Babies absieht. Die Sandwiches schmecken gut und die Biberli auch. Eine gute Verpflegung für einen solch kurzen Flug."
Negativ: "Schade, dass der Flug so spät ist. Ich sags jetzt trotzdem, auch wenn laut Watson nun alle Flugbegleiter/innen mit den Augen rollen werden: Ich vermisse den Tomatensaft. Er befriedigt mein Bedürfnis, ein Glas in der Hand zu halten und gleichzeitig etwas salziges zu mir nehmen zu können."

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Positiv: "A very friendly and attentive crew and a decent meal. Comfort is still iffy in coach but better than most American airlines. Good selection of movies to pass the time."
Negativ: "Seats in coach are cramped and some have an electrical box under the seat in front of you, so there is no room for your legs or carry on bag. Bathrooms keep getting smaller to jam in more seats."

Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Negativ: "Nothing"

Negativ: "Duty free---The plane was not able to take credit cards because machines not working and that was the same problem on flight ZRH to BCN. The power adaptor I wished to purchase was not available nor was a 2nd umbrella. Page 90-91 of your Duty Free Magazine."

Positiv: "Freundliche Crew und kleine Verpflegung im Flugzeug. Dankeschön"

Positiv: "Mit Swiss von und nach Zürich ist immer hervorragend."
Negativ: "Ein Mitglied der Kabienencrew hatte wohl einen schlechten Tag."

Negativ: "They canceled the flight and took me to another company with a stop in Turkey,it was a really bad and uncomfortable flight And I’m really disappointed!!!!!"

Positiv: "Delayed...delayed and delayed some more!!!!!"

Positiv: "Food."
Negativ: "There was not hot tea/coffee offered with a sandwich."

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Pünktliches Boarding, Abflug und Landung. Sehr kompetente und hilfsbereite Mitarbeiter"
Negativ: "-"

Positiv: "gut zeit, die service on board sehr nett, flugzeug sehr angenehm, alles perfekt vielen dank"

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"
Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "Though our flight got delayed, we arrived almost on time."
Negativ: "Because the flight was delayed, boarding seemed a bit chaotic. Everybody tried to board at the same time. The seat had technical issues - it would either recline or be upright. The crew had to spend quite a bit of time trying to figure out how to return from a flat bed to the upright position. Entertainment was re-booted 3-4 times during the flight to get it to work consistently."

Positiv: "The flight to Zurich was delayed so I would have missed my connecting flight. We were automatically rebooked on British airways which got us home three hours sooner than the Swiss air connections. If they did the rebooking, I find that a real plus but can not rate them on anything else."
Negativ: "The"