Clean airplane and very efficient and courteous flight attendants. Traveled with a ageist adult and there assistance was excellent
Travelling with a baby is always challenging, it was further challenging when your upfront reserved seats were changed without you being given any notice and you are a Gold Star Alliance customer.
Snacks could come back to normal now that COVID rules have relaxed, given this is not a low fare company
Positiv: "Crew sehr freundlich und hilfsbereit, Platz großzügig (wahrscheinlich durch Flugzeugtausch - wir saßen auf unseren reservierten Plätzen, aber in größerem Flugzeug, die Reihen wären bei normaler Planung wohl Bussiness Class gewesen)"
Positiv: "Crew nett und sehr hilfsbereit, Platz war ok"
Positiv: "Pilot kept us well informed."
Negativ: "Flight attendants were rude and impatient with anyone not speaking greek."
Positiv: "Aegean is a fine airline overall"
Negativ: "I had a carry-on bag, no problem on the flight from Madrid to Athens; but on the return trip they weighed the bags of some passengers, and when mine was over the limit -- which, however, was not indicated in the baggage restrictions -- they charged me 60 euros and I had to check it right there."
Positiv: "Gute Bedingung"
Negativ: "Es gibt immer Verspätungen. Essen ohne Geschmack."
Positiv: "Nothing"
Negativ: "My flight was cancelled. I was rebooked and I have no bags in Beirut"
Positiv: "Price was good and the crew were friendly"
Negativ: "Their were no entertainment options and the on time departures are continually a issue with Aegean. Our flight was around 2hrs late. Also the carry on requirements are stringent"
Positiv: "The food was probably the best meal I’ve ever had in Economy."
Negativ: "The seat pitch was really poor. I’m only 5’ 11” and my knees were rubbing against the seat in front of me the whole time. The seats weren’t particularly comfortable either."
Positiv: "Crew war sehr freundlich. Eine Mahlzeit und Getränke waren inklusive."
Negativ: "Sehr geringer Sitzabstand."
Positiv: "the pilot was conscientious of turbulence and avoided and warned us."
Negativ: "So Aegean Air, booked two separate tickets on my return flight without me knowing. There fore my luggage is in Athens and not in my final destination of Cairo. If they would have told me to pick up my luggage in Athens and recheck it, that would have been great. Furthermore, there was NO aegean air"
Negativ: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Positiv: "Sehr sauber, pünktlicher Abflug, ruhiger Flug, Beinfreiheit und das beste: eine leckere warme Mahlzeit"
Negativ: "Flughafen Athen ist für Umsteiger unzumutbar!!!!"
Positiv: "Aegean ist immer super. Es gibt warmes Essen, Bonbons, man hat Beinfreiheit und liebe Flugbegleiter"
Negativ: "Lastminute.com"
Positiv: "Pünktlich gestartet und pünktlich gelandet"
Negativ: "Das Essen war ok und die Sitze bequem"
Positiv: "Flug war absolut okay. Sitzabstand beim Notausgang gut insbesondere für große Personen"
Positiv: "Everything was on-time, easy, and fairly quick."
Negativ: "The legroom."
Positiv: "We didn’t die"
Negativ: "Constant upcharges, bad pilot, cranky crew, disorganized boarding, old plane, no legroom, horrible seats"
Positiv: "On time"
Negativ: "When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!"
Positiv: "Flug pünktlich gelandet, essen war sehr gut. Service schnell."
Negativ: "I wish the announcements made in English were easier to understand"
Negativ: "No jet bridge at either location"
Positiv: "Crew very helpful and happy to assist Good communication"
Negativ: "Late boarding Late gate change Too many people with large carry on bags that wouldn’t fit into storage bins"
Negativ: "Plane got stuck on the runway for 45 minutes citing some air congestion reason over Cyprus!!!! we where in Lebanon. Comfort is low for the prices you pay"
Negativ: "40 mins inside the plane before departing with temperature 30 Celsius when aircondition not functional"
Negativ: "Our first flight out of Mykonos was delayed by a little so we had to run to our connection in Athens and my bag didn’t make it onto the plane. So now I’m in London, missing a dinner because I don’t have dress acceptable clothes, can’t go out and buy any because it’s too late on a Sunday. I am also going to miss my plans which were the only reason we came to London. as I do not have acceptable clothing to go out in tonight. So it was a waste of paying the flight to London, and our Airbnb in London."
Negativ: "Grosse Probleme beim Einchecken wgen Mitnhame einer Kohlensäurepatrrone für Segler Rettungsweste. Dies, obwohl eine Woche vorher telefonisch alles mit Ergebnis OK mit Aegaen Airline abgeklärt war."
Positiv: "I appreciated that they didn't charge me to check in my carry on bag."
Negativ: "It is sad that they could not add this flight on to my Star Alliance without my card."
Positiv: "Mal wieder bestätigt: AEGEAN ist eine der besten europäischen Airlines! Angenehmer Flug, stets hilfsbereites Personal, leckeres Essen!"
Positiv: "We made it to destination."
Negativ: "Absolutely no order in getting to plane. Then told people to check bags. Many ignored them. And they only selectively enforced. Lied about every carry-on suitcase being checked. Plenty of overhead space available. Coat me almosst an hour waiting for my bag which would have easily fit in the overhead. Was late to meeting."
Positiv: "Alless"
Negativ: "Nichts"
Negativ: "Sitzabstand könnte um ein paar cm grösser sein"
Positiv: "Info per App perfekt. Personal sehr nett."
Negativ: "Sitzabstand ist ab 1.85 cm etwas knapp"
Positiv: "Pünktlich"
Negativ: "Ryanair"
Positiv: "Clean plane, good snacks and coffee, etc., smooth flight."
Negativ: "Check in at Budapest was chaotic and disorganized; when we arrived at the check in desk after waiting twenty minutes we were told we couldn't check in there, but had to check in at a kiosk and return."
Positiv: "Alle waren nett und freundlich wie immer"
Positiv: "Accurate times"
Negativ: "Night travelling"
Positiv: "Very nice crew and service on board"
Positiv: "Flugpersonal hat versucht wünsche zu erfüllen. Sehr auf Kinder eingegangen"
Positiv: "No surprises. Routine flight."
Positiv: "Im Vergleich zu Billigfluglinien sticht die Star Alliance, zu der auch Aegean gehört, einfach durch ihren Service und Comfort hervor. Auf jeden Fall eine gute Wahl."
Negativ: "Negatives gibt es eigentlich nicht zu sagen. Einzig das Boardprogramm auf den Bildschirmen war etwas eintönig (kurze Eindrücke über Reiseziele von Aegean), allerdings ist das Kritik auf hohem Niveau."
Positiv: "Laut App hatten wir eine Minute Verspätung, also absolut prima durchgekommen. Der Check in ging schnell, das Warten bis zum Boarding war schnell vorbei. Das Boardpersonal war einfach sehr nett. Das Essen wahnsinnig lecker, lange nicht mehr einen so tollen Flug gehabt."
Positiv: "Der Flug war absolut pünktlich, Check in war easy und schnell, Besatzung unheimlich freundlich und das Essen wirklich super lecker inkl. Kaltgetränk, 2x Kaffee, die Zeit verging in null komma nix, immer wieder gerne!!!!"
Positiv: "Was a very punctual and smooth flight. On bord service was quick and the crew friendly."
Positiv: "Wir fliegen immer mit Aegean. Die beste Airline für Griechenland."
Negativ: "Das Essen war diesmal nicht so gut wie sonst."