Finde günstige Flüge von Montpellier nach Wien

Negativ: "Friendlier crews"

Positiv: "Services is good ."
Negativ: "Food can be better"

Positiv: "Decent price for economy comfort seat, 4A."
Negativ: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Positiv: "Muslim food"

Positiv: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Negativ: "Flight was delayed, had to run to my next connection flight."

Positiv: "The crew was informative"
Negativ: "Inflight sandwiches"

Positiv: "very nice crew"
Negativ: "my bagfage was lost"

Negativ: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Positiv: "Newer plane, crew was amazing, seats were adjustable"

Positiv: "Fantastic gate agents!"
Negativ: "The food was terrible."

Positiv: "Crew was great and helpful despite oversight in my special meal."
Negativ: "Special meal request was overlook. I did not mind so much as eating less does some good! It is human to err!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "General flight journey"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "the drinks"
Negativ: "seat reservation. having to pay for luggage...."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Positiv: "Good for both."
Negativ: "Bigger seats."

Positiv: "The space at my feet with the chair in front was a bit akward."
Negativ: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Positiv: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Positiv: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Negativ: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "On time and friendly crew"
Negativ: "Boarding needs improvement"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "They considered my reguest of vegiterian food."
Negativ: "I have no complaints."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Positiv: "Gaps between seats are very narrow."
Negativ: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Negativ: "wasn't able to take the flight since I missed it"

Positiv: "Very friendly and helpful crew."

Positiv: "The staff tried to help me when it was evident we would not arrive on time"
Negativ: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Positiv: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Negativ: "Boarding was chaotic and congested with not much information or order."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "I bought the Airport tickets for my Russian friend. However customs would not allow her to board the plane unfortunately. That's not Kayaks fault. I would definitely book with Kayak again. Many thanks."

Positiv: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Positiv: "Crew"
Negativ: "N/a"

Positiv: "The plane was nice and comfortable. The flight was only about 40 minutes."
Negativ: "Everything was fine. A very quick, easy flight at the end of a long day for me."

Positiv: "First time on SAS in many years. Service was lower than average. Will fly with other carriers on my next Euro trip."
Negativ: "Flight left Boston 1.5 hours late. I barely made my connecting flight but my checked bag did not. SAS outsources to GBS to handle missing bags. They promised 24 hours to deiiver to my hotel, but took 3 days. No one answers their phone. Terrible experience."

Positiv: "SAS has what is missing in other airlines, the three P's - Pleasant, Polite, Professional."

Positiv: "Crew war Super!"
Negativ: "Schlimmes, altes, kleines und sehr beengendes Flugzeug, extrem schlechte Belüftung!"

Positiv: "Crew was great and the plane was comfortable. All the amenities were included in the price and that was a plus."

Positiv: "Crew war super speziell Carsten!"
Negativ: "Eine Fussmassage hätte es noch toppen können."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Negativ: "Momondo sold me a so called 'go light' ticket (not disclosed anywhere though) meaning that only 1pc of carry on was allowed! No checked bags unless purchased. Could not see on the price of my ticket that this was the type of new generation low quality tickets. So tired of momondo."

Positiv: "Sehr nette Besatzung Schnelles und geordnetes Boarding"
Negativ: "Verpflegung war kostenpflichtig mit Ausnahme von Tee und Kaffee."

Positiv: "The airplane was modern and well kept. The crew were attentive and kind."
Negativ: "Nothing - our flight out was great!"

Negativ: "I intensely disliked the 3 hour delay in Copenhagen!!! And that SAS offered the passengers in transit a meal voucher of only 50 danish Kronas, which was just enough to buy a tall Starbucks coffee drink but not enough to eat anything at the airport!"

Positiv: "Nix"
Negativ: "Anschlussflug wurde gecancelt"

Positiv: "Gibt nix gutes"
Negativ: "Flug wurde gecancelt ohne das man benachrichtig wird!!"

Positiv: "Definitely one of the cleanest aircrafts I have seen. Design in grey simple but good. Nice and friendly staff."
Negativ: "New Arla Milk packages have a strange form and way to open which makes it tough not to spill the milk on you!"

Positiv: "Efficient boarding process."
Negativ: "Seats super uncomfortable, no food for a 3.5 hr flight, just tea or coffee as free drink options."

Positiv: "Boarding on time"
Negativ: "Unfriendly crew & awful food"

Negativ: "Filme waren ok, aber nur ein Spiel (Schach) auf einem Interkontinentalflug (CPH - SFO) ist eher mager für einen 11h-Flug. Spiele müssen ja nicht sein, aber andere Fluglinien als SAS bieten da mehr..."

Positiv: "That we had a bottle water"

Positiv: "Prompt boarding, early departure and early arrival."
Negativ: "The take it or leave it attitude of the cabin crew (amazingly casual) and SAS’s persistence in having two standards of service in the one cabin - free food & drink up front, however only tea & coffee or a cup of water up the back and you can pay for the rest!"

Negativ: "We could not order vegetarian, so arrived hungry."

Positiv: "The crew was great and the food as well"
Negativ: "Boarding chaotic and Newark airport is very inconvenient. No signs to terminal B and the sky train with the compartment system is not very functional. I am tall person and sitting in the middle of the middle row was very inconvenient wilh not enough leg space."

Positiv: "Crew was friendly and professsional. Breakfast was good , as well as the selection of movies."
Negativ: "Apparently SAS is not part of the TSA network, so I was unable to use my Global Entry membership to get TSA Pre-Check. Non-alcoholic beverage service was meager (one beverage only)."

Positiv: "Flug hat Minimumkriterien erfuellt. Sicherheit. Sehr gute Landung und Infos vom Käpten.Getraenke wurden offeriert."
Negativ: "Kein Entertainementsystem vorhanden. Kein Food. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Pünktlichkeit/ Sehr gute und viel Verpflegung/ Genügend Platz/"
Negativ: "Leider waren geschätzt 70% der Monitore kaputt. Ich hab den Sitzplatz gewechselt um Filme schauen zu koennen. Info über vorhandene Service( entertainment und food ) im Flug vor Abflug wäre wünschenswert."

Positiv: "The flight attendees were great, always taking good care of somebody and gave me more drinks/food when needed. You had enough space and everybody could sleep. Already looking forward to my flight back home."
Negativ: "The Entertainment could have some more movies to watch - After 3 movies there was absolutely no other movie that might have been interesting to me. However, after 3 movies you are also supposed to stop so it's not even so bad."

Negativ: "The flight from EWR to Oslo was delayed by over 2 hours which meant I would miss my next connection... and I understand that happens sometimes. But, it was after hours on the airline number phone number and the fly.com customer service could not help with finding an alternate connection from Oslo to FRA. It was frustrating to then have to wait at Oslo airport for another 4 hours before the new connecting flight."

Positiv: "I was treated by the cew very, very badly. Food was terrible."

Positiv: "The salad they served me in SAS Plus had fish in it which I'm allergic too and the stewardess immediately found one that had chicken instead. She also sang a Lullaby song thanking us for flying SAS on landing. Great! :-)"

Positiv: "Great service, friendly stewards and stewardesses, delicious food"

Positiv: "Good food and a good entertainment system that comes with plenty of options. I really like that SAS doesn’t go for your wallet for every bag like jus about EVERY AMERICAN CARRIER!"
Negativ: "Leg room could be more generous but then again I’m 6’3” so it is what it is."

Positiv: "Entertainment great, plane clean and newish. Breakfast way better than most competitors on transatlantic. Fruit salad, hot good sized rolls, yogurt, thick slices of ham n cheese so much better than BA’s downsized granola bar and mini muffin ( that they also serve in the upgraded class!"
Negativ: "You really need to either have no legs or be 5’6” or less to fit in the seat without angling sideways. But alas SAS is no worse than the competitors in this department. Crew served meal 2.5 hours into 9 hour flight and about an hour after complimentary drink. My can of Coke was well gone when the mediocre dinner arrived and I got an earful for daring to ask for another one. It finally arrived after dinner with the creditcard machine etc. Yes, it was $4.00. I passed. As the coffee service was in full swing."

Positiv: "Pünktlicher Abflug und zügiges Boarding, die Crew war freundlich reserviert."
Negativ: "Essen nur in der teuersten Buchungsklasse inklusive, ansonsten wenig Auswahl."

Positiv: "Food was good and so was the entertainment on board"
Negativ: "Issues with boarding due to problems with brakes so flight was delayed by 3 hours. No food or drinks were offered"

Negativ: "5 STD. Verspätung."

Positiv: "The airline staff were so positive and friendly. Really made the long trip easier."

Positiv: "Angenehmer Flug, schnelles Boarding und Deboarding..."
Negativ: "Alte Machine, Lange Wartezeit im Flieger ohne Erklärung für die Verspätung. Keine Zeitschrift, Personal Recht unsichtbar. Kaffee ohne das Milch oder Zucker angeboten wurde."

Positiv: "Good programming on the tv. Staff was mostly nice. Cabin was updated, but as usual in the "cheap seats" - too small!"
Negativ: "They canceled our flight and then were unable to rebook us for the same day flying to Chicago. We were told by the SAS rebooking agent that no flights available on ANY flights from ANY carriers at ANY airport in all of Europe. Unless you were the couple at the other end of the counter - they were rebooked just fine. What do we do? SAS agent says, "Not my problem." So we have to stay an extra day. We ask - will you be putting us up in a hotel? Agent told us every hotel was sold out. "What do we do?" SAS agent: "Not my problem"."

Negativ: "Didn't make connectingflight due to a bomb alert at airport. sAS didntgive any support with either food or hotel. Stuck in Copenhagen for a day and night."

Negativ: "Lost baggage, while arrived and departure in neighbor gates in Copenhagen. After 2 days still no baggage"

Positiv: "Check in, Fast Track, lounge, 1. Reihe"
Negativ: "man sitzt auf engeren Sitzen (Tablett ist in der Armlehne), aber ebenso zu dritt wie in der Eco. 1A-B-C haben viel kleineren Fußraum als 1D-E-F Stewardess wollte kein Handgepäck erlauben, da die Kanine bereits zu voll war. Ich schuld vor, sie solle erst einmal das Gepäck der Mitarbeiter aus der Kabine nehmen, dann reicht es auch für die Paxe ...."

Positiv: "Power plugs at all seats"
Negativ: "2+ hrs late on departure, could not confirm follow on connecting flight. Could not select seats online. Airbus aircraft ventilation is weak. Movie selection was inadequate. No "free" alcohol and high prices. Pay WiFi in economy but "free" everywhere else"

Positiv: "Essen in der Business Class okay"
Negativ: "Irritierend, dass in der Businessklasse der Mittelsitz NICHT frei bleibt"

Positiv: "Nice TV's. Good selection"
Negativ: "Flight attendants were rude to English speakers."

Positiv: "I am vegetarian with no egg fish or meat. I didn't get any choices"

Positiv: "This was a direct Copenhagen to Boston flight run by SAS for Privatair. It was a small aircraft with only 70 total seats. That being said, the seats were comfortable, the service was wonderful, and the flight was smooth."
Negativ: "Inflight entertainment consisted of an iPad with very limited options. Only one non-alcoholic drink included with dinner, and purchase price of wine was the highest I have ever seen on a flight."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem ultrakurzen Flug."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem kurzen Flug."
Negativ: "Komfort dürfte etwas besser sein. Unterhaltung gab es keine."

Negativ: "Multiple maintenance delays and groundcrew forgot to load some bags so there was an even further delay. Flight was cramped too."

Positiv: "Two 20-something young ladies tried to figure out system, individual issues while rest of us stood and watched versus passing through loading area. In addition, delayed due to short handed baggage loading crew. Flight was one hour late departing. Luggage did not make connecting flight to London. No wifi either."
Negativ: "Smooth flight."

Negativ: "Aufgrund vorheriger Verzögerungen war der Flug mal wieder verspätet. Information am Gate eher mangelhaft."

Positiv: "Everything"
Negativ: "Nothing"

Positiv: "Crew super"
Negativ: "food, seat. In general the whole aircraft is not convenient"

Positiv: "The seat was super"

Positiv: "Seating availability at check in no"
Negativ: "No tv"

Negativ: "Ferien in Bayern und wir mussten 30 min auf den Zubringerbus warten."

Positiv: "Business class seat"
Negativ: "1,5 hours late, no info about it. Old plane."

Negativ: "DO NOT FLY THIS AIRLINE they lost my luggage on this flight and their customer service won't even answer the phone. I'm not sure if I'll ever get it back, AVOID AT ALL COST"

Positiv: "It was nice"
Negativ: "more movies to be purposed ))"

Negativ: "Everything could be better, lost the second connection to Cluj"

Positiv: "Free WIFI, entertainment is good"

Positiv: "Fast boarding"

Positiv: "Not much"
Negativ: "The flight left 1.5 hours late from Amsterdam. It was also frustrating that there were two gate changes! There was no inflight entertainment so good thing I had my kindle! Also the food sucked. I'm not sure what was in the sandwich but it was not great."

Positiv: "That I didn't get poisoned."
Negativ: "That I couldn't bring myself to test the sandwich for fear of poisoning. You should have seen how many people handed their sandwich back to the stewardess. What happens to those sandwiches? Do they attempt to hand the same ones back on later flights? I think they do. Anyway, take a close look at those sandwiches they give you before you bite into one."

Positiv: "That I didn't die in Chisinau"
Negativ: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."

Positiv: "Boarding too early and then sitting on the plane."
Negativ: "Food."

Positiv: "For the first time, in many years, cabin crew apologized for delay"
Negativ: "Flight delayed, cofee= prepare yourself a nescoffee (even at business class"

Positiv: "Flight crew were attentive and tried to make all feel welcome on board."
Negativ: "Some delay with deboarding due to a wrong ramp, but this can't be blamed on Tarom."

Positiv: "Very nice price"
Negativ: "Delay in flight, delay in lagguage delivery"

Negativ: "there is just one main meal that contain ham meat , and am Muslim so I cant eat ham."

Negativ: "Not enougth time after checkin"

Negativ: "The flight was 1 hour late to depart"

Negativ: "The airline lost my checked bag"

Positiv: "Very nice personnel. Great airline."

Negativ: "1h and 30 minutes late"

Negativ: "Flight was 1h20 minutes late."

Positiv: "Received a banana with my meal"
Negativ: "I was one of about 50 passengers who arrived in Bucharest to discover their bags had not been put on the flight. Due to spending over an hour in the airport sorting this out, and the flight being highly delayed, I missed my connecting flight."

Positiv: "Short and sweet... friendly staff"
Negativ: "Na"

Positiv: "Quick and easy"
Negativ: "No food option without meat"

Positiv: "Some us above"
Negativ: "No leg room between seats"

Positiv: "Pünktlich, guter Service an Bord. Ganz unkomplizierte und völlig entspannte Abfertigung in Sibiu auf dem Rückflug."

Positiv: "Very nice crew; short flight 60', 2 mini croissants and two cookies, really good coffee; easy check in; easy baggage control; people ready to help."
Negativ: "N/A"

Positiv: "The sandwich was very convenient, even though the flight was very short"
Negativ: "The OTP airport is not very organized, difficult for a new guy to get to the gate. Nothing to do wirh the flight but i needed to mention this for other people new to the airport"

Positiv: "On time,very frindly attendants q"

Positiv: "All 4 flight attendants were smiling and very courteous ...:-)"
Negativ: "Such a short flight"

Positiv: "Pleasant staff, good flight."
Negativ: "Nothing in particular. This was a quick flight, so I didn't expect much in terms of entertainment or food."

Positiv: "Personnel was kind, trying to help, always smiling. Even for a short flight they provided a rather good snack with a sandwich, plenty drinks."
Negativ: "We are in 2017 and Otopeni airport does not have buses with Air Conditioned Systems...outside was 37 Celsius!!! They were kind to invite first families with children to pass to the bus but this meant sitting in a sauna @ 40+ Celsius until all passengers went through the gate. Driver was all red and close to fainting. Pity, I was looking forward seeing one of the big managers coming next to us to enjoy the Tarom experience...!"

Positiv: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
Negativ: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."

Positiv: "Staff were cordial and efficient. Boarding was efficient and smooth."
Negativ: "Uncomfortable chairs (little legroom, no leaning backs for the seats)."

Negativ: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."

Positiv: "The professionalism of the crew and the food."
Negativ: "too small aircraft sensitive towards the weather changes."

Negativ: "Terrible handling of a situation with a passenger with special needs."

Positiv: "The flight was on-time. The plane was clean. It is a red-eye flight so I don't particularly remember anything else!"
Negativ: "They should abolish passport control. Ridiculous!"

Positiv: "The flight was on time and got us where we needed to go."
Negativ: "My husband's seat had little cushioning, so that was uncomfortable. The food was so-so, but at least we were given some. I don't know about entertainment as we didn't use any. I also don't think you give boarding and flight instructions in English as well as the native language, but not being able to understand the instructions has been an issue on many planes we have taken recently."

Negativ: "Lack of entertainment"

Positiv: "Staff was nice and accommodating. Comfortable plane."
Negativ: "The food, an omelet, was not very good. Slight delay with flight."

Positiv: "Nothings"
Negativ: "Food will be good in future stuff i want them to be smile more confortable flght"

Positiv: "Friendly crew"
Negativ: "Long wait on the bus out to board the plane"

Positiv: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Negativ: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"

Positiv: "Attentive flight attendants"

Negativ: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."

Positiv: "Clean plane , good crew ,"
Negativ: "they didn't load my baggage from flight 1 to 2"

Negativ: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Positiv: "I"

Positiv: "The crew was perfect"
Negativ: "No wi fi on the plane."

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "The crew was great"
Negativ: "1-2 +cms leg space"

Negativ: "Seat recline was broken- wouldn’t hold position."

Positiv: "n/a"
Negativ: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Positiv: "Freundlichkeit des Personals"

Positiv: "Na"
Negativ: "They have a terrible communication problem, they never communicated why the flight was late, they never communicated what they were doing or what was happening. Bad customer service. Bad communication with the client. They told us when I asked several times that we would not lose our connection and that everything was fine and that was not the case. We lost the connection. No one told us anything. Another problem was that the girl in the boarding process removed the suitcases tickets from the boarding pass and did not want to return them, and held it without any cause. The flight staff went looking for us. Pretty sad and disappointed by their service. I understand that they were causes outside the airline but must communicate to the client. They cannot remain silent and say nothing."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "Spacious business class seats, excellent meals"
Negativ: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Positiv: "Not much, seats are super uncomfortable"
Negativ: "Better code sharing with KLM"

Positiv: "Crew was great. Seats were comfortable."
Negativ: "The airline lost both of my luggage suitcases."

Positiv: "Flight was on time."
Negativ: "In flight complimentary food and drink service could have been better."

Negativ: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Positiv: "Great crews, excellent customer service"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Excellent service"

Positiv: "The crew was wonderful. We were in business class which was modest but comfortable."
Negativ: "Ground crew in Paris failed to put our luggage on plane to Amsterdam. Also, plane was delayed about 40 minutes because of Amsterdam air traffic. Captain was very apologetic to the passengers."

Positiv: "On time, no hassle."

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "The cue lines per zone are a brilliant idea!"

Positiv: "The crew"
Negativ: "Seats! They were too small!"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Positiv: "Great seat. Comfortable. Quick boarding."
Negativ: "Asked flight attendant to wake me for breakfast....forgot. Long wait for bathroom,"

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Negativ: "It was great trip thank you Air France"

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "The crew"
Negativ: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Positiv: "The staff were very helpful and professional."
Negativ: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Negativ: "Verspätung"

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Boarding staff helpful with Disabilities; food services quick and pleasant; interior cabin temps appropriate."
Negativ: "Why is boarding so prolonged? 1-Small children and elders cannot stand for 20/30 minutes 2-Why are various sections (particularly Economy), no longer boarded by rows. and from rear first...so people don’t clog aisles, step over others, injure or be injured by heavy overhead moves?"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "That flight have been short"
Negativ: "Fly attendants have been in hurry when they served snack"

Positiv: "Plane was comfortable and new."
Negativ: "Nothing really."

Positiv: "Crew were pleasant most of the time"
Negativ: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Positiv: "Average"
Negativ: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "The food, entertainment, and service. Waited for me after almost missing my flight."
Negativ: "Nothing."

Positiv: "I would like to come on time each trip because I got two late time before with airfrance"

Positiv: "The food was pretty good and the staff were friendly. During our transfer in Paris, my mum had a medical emergency and had to go to the medical centre. As such wr couldnt go to our final destination in Morocco and had to get our luggage off the plane. The staff at the AF counter were very helpful in that aspect. And when one of the luggages was completely damaged, it was replaced it with a brand new one which was fantastic. On the way back, we had some issues with the ticket because we didnt go to Morocco as planned which resulted in some trouble checking in. But the staff at the counter were quite helpful."

Positiv: "The crew did a fanstastic job!"
Negativ: "The seats werent the best and my seat didnt have a window."

Positiv: "Volotea is a you get what you pay for service. The budgetness of the company can be annoying at times. If I pay for a snack can I get some water?"
Negativ: "Going anywhere but Catania"

Positiv: "Perfect!"
Negativ: "Beware of checked baggage, the costs are astronomic (around 60 usd per bag)"

Negativ: "Charged full fight fee, don't ask customers pay over size luggage penalty minutes before departure"

Negativ: "Very high baggage and other fees that are not publicized. Web site just says checked bags start at 15 euro, actual price was over 50 euro."

Negativ: "The return flight was very turbulent, but mostly close to take off and landing."

Positiv: "The only saving grace to this whole experience was the woman at the check in counter who was friendly and made small talk while checking our bags."
Negativ: "Honestly, I would consider myself well travelled but after this flight I wanted to rule out air travel from our future plans. The take off was bumpy, fast and uncomfortable. Handling the turbulence was unbearable and I had a full blown panic attack on the flight. I couldn't understand a word of the English announcements each time we hit turbulence. I felt unbearably sick but couldn't bring myself to get out of my seat. There was no food, no entertainment, and definitely no entertainment. I hope to never fly Volotea again."

Negativ: "the app is that that great, it gets stook. Also, they don't have any chance to change or re-schedule any flight."

Negativ: "To check a bag is about $75 if you do it at airport. We witnessed a number of people who had done carry on from Athens to Santorini not be able to do carry on back. It's a scam on the Island. The bin in which you have to fit your bag is smaller on Santorini."

Negativ: "Das wir zu spät weg geflogen sind;"

Negativ: "Kreditkartengebühren unverschämt hoch! Standard Handgepäck wird nicht akzeptiert, vor dem Boarding muss der Samsonite Koffer noch eingecheckt werden und wird sofort verrechnet! NIE WIEDER!"

Positiv: "Flug war pünktlich, online Check-in problemlos, Ausdruck funktioniert gut. Personal freundlich."

Positiv: "Checking and boarding were easy. Also email reminders were helpful."
Negativ: "Could they spare a drink of water? They charged extra for everything, including the air you breathed."

Negativ: "Ich habe für das AUsdrucken der Boardingpasse von mir und meiner Reisebegleitung bereits vor der Reise via Online System mit Kreditkarte bezahlt. In Nantes war das anscheinend nicht im System und ich musste noch einmal zahlen. Das ist nicht akzeptabel. Der Flug war sonst in ordnung. Nur das Bodenpersonal am Flughafen nantes war schlecht - sie sprachen auch (fast) nur französisch, kein Englisch. Das ist in der heutigen Zeit an einem internationalen Flughafen fast skandalös..."

Positiv: "Low cost"
Negativ: "Have to carry any carry-on luggage up the metal stairs in any weather, up to plane. Same thing after landing."

Positiv: "Not much"
Negativ: "Boarding process stinks. You have 2 groups but board them all at the same time well let's say start to board by having us wait outside for 20 minutes in 90 plus heat. No water then stand on a hot bus for another 15 or 20. If we want a water after heat stroke it's 2.50"

Positiv: "Not much cheap airline that get you to book a cheap fare then over charge you on everything else. Surprised these crooks don't charge for air. If you are flying business with no luggage it's ok."
Negativ: "Way we boarded a b all together sucked. Why have 2 groups when its first come first in. Wait in airport no seats then stand in a hot bus move to a hot plane and pay 2.50 for water long after flight started . Waters should be given as soon as you sit down in such conditions"

Negativ: "I booked an afternoon flight on Volta. They changed me weeks later to a morning flight. I told them I wanted to cancel my earlier flight and preferred a refund instead. I have never received credit for my cancellation."

Positiv: "It was a quick flight."
Negativ: "They took me and my wife's carry on, that we had already stored in the over head cabins on 3 flights before this one and told me it was to big. Then they made me pay 120 Euros and asked me to take the bag out to the plane. When I got to the plane the men working with the suitcases said my bag was more than capabale of fitting overhead and let me take it up. So they charged me 120 Euros extra for nothing and only did this once they saw my American Passport."

Positiv: "I cancelled the trip because in reading the fine print, I found the cost of checking a single small bag almost as much as the cost of the flight itself. Cancellation was accepted but took some effort to do it."

Positiv: "A flight es eventually arranged"
Negativ: "There was zero communication from Volotea over 12 hours of being stuck when a flight was delayed. For a long time I thought the flight was cancelled. Now that I am trying to seek compensation via EU guidelines they are similarly evasive and not helpful."

Positiv: "Der Flug war günstig und pünktlich."
Negativ: "Checkin auf dem Mobilgerät war schwierig, der versehentlich gewählte Platz ließ sich nicht mehr ändern. Mein Sitz war defekt und das Personal schien überfordert."

Positiv: "Helpful and smiling staff , seats have good leg room , time of departure was accurate"
Negativ: "No food or entertainment"

Positiv: "Convenient straight flight to Bordeaux"
Negativ: "Inappropriate behavior from the crew. One stewardess heavily flirting with a passenger, exchanging phone numbers. 45 minute delay while waiting to take off. Crew just chatted, laughed. Unacceptable to buy your snacks/drinks?!??"

Positiv: "minimum fuss from beginning to end, and no bombarding by emails. their staff all handle carry-on luggage discreetly even when slightly over sized ... Compliments to Volotea."

Positiv: "Excellent price and route. Very friendly crew. I didn't need much for a 2hr flight. Met all my expectations."

Negativ: "Scheduled departure time was 4:00 p.m., but we did not leave until 11:00 p.m. due to a problem with the fuel level indicator. We were kept in the departure gate for 7 hours without a proper explanation in English. When they finally realized they could not repair the plane, they put everyone on another plane. We were given a voucher to use at the snack counter for 10 euros per person, but when we got to the counter there was no food or wine left. Imagine, running out of wine in France! I understand that mechanical issues on planes happen, but it was left far too long to attempt to repair it. A replacement plane should have been supplied after a one hour delay, not 7 hours."

Negativ: "Altes Flugzeug, null Service, null Komfort"

Positiv: "Good short flight"
Negativ: "Short flight, no food or entertainment"

Positiv: "the plane were very old and we felt scared since there was turbulence and the plane showed an unsafe one..."

Negativ: "There was no airline or flight by his name ."

Positiv: "Seats were OK and overhead storage was good."
Negativ: "Flight was delayed 45 min without explanation."

Negativ: "Everything"

Positiv: "Too short of a flight for food and entertainment! Smooth flight. No complaints"

Negativ: "Hidden fees everywhere with this airline as well as smaller than usual carry-on requirements. My carry-on that fit everywhere else but cost me an extra 40 euros to check with this airline. Also a young women was told at the check-in counter that her carry-on was acceptable but at the gate was told different. They then preceded to demand 60 euros cash as a penalty. Just wasn't right."

Negativ: "The next flight they had to my destination was 3 DAYS later. Therefore, I had to purchase another three tickets with a different carrier and got NO credit for the missed fight with Volotea. BAD Business."

Positiv: "Everything in the plane felt new, crew was friendly, efficient."

Positiv: "Price, direct flight"
Negativ: "No frills, no beverage/snack service, seats very uncomfortable"

Positiv: "Volotea flight was good and I would fly Volotea again but checking in at the Santorini Airport is Chaos for all airlines Santorini Airport needs to organize the check in area with better barriers especially for the very long line of psgrs lining up for security Without barriers it's unclear where the line ends and where those joining the line should go therefore causing a lot of confusion and people trying to bud in"

Positiv: "We printed the boarding passes a week prior and we were ready to go! However Volotea emailed us 24 hours prior to tell us some information had changed and we had new boarding passes. We were worried that we had to pay extra as we were already traveling and could not print the new boarding passes. It was no problem! We downloaded the app and the crew just scanned the app boarding passes. It was a huge relief."

Positiv: "Nothing, flight was cancelled 6 months ago and I still have not received my refund."
Negativ: "Flight was cancelled 6 months ago and I still have not received my refund."

Positiv: "The cabin crew don't know their job and don't care about security! They separate my husband and I from our children. They changed our seats, because they 2 people previous to us were too elder to seat at emergency exit. So we got stuck seating at emergency exit and away from our children! Who will put the emergency mask on my children now in case of emergency Volotea airline ?! Learn your job as flight attendant!"

Positiv: "Errrm...that we actually got to Palermo alive, that was nice."
Negativ: "Kind of sneaky with the hand luggage, you may well have the guidelines in small print somewhere, but you really should allow people to check their bags in online before the flight, as opposed to paying 80 euro per bag, so 160 euros for two bags that didn't even weigh 10kgs each. RyanAir would have been able to fly us the same trip for that alone, with bags! Then when we were boarding, both of our seats were taken - the flight attendant said "Welcome to Italy". So, that's our story. In a nutshell, overpriced, and didn't get the seats on our boarding passes..."

Positiv: "price was great for our flight, otherwise it was like any other flight, nice attendants, nice clean plane, on time"

Negativ: "Was delayed and had to cancel flight and book a different airline"

Negativ: "attendant in the check in was horrible. not nice, rood, when we tried to ask questions at the end told us "bye" and called next. prices are high for luggage check in, the standard size of the hand luggage is very small and not fair. plain was very very old. overall, bad experience."

Positiv: "Simplicity and no headache."
Negativ: "A poor todler who was crying because his ears were hurting. Flight attendant did everything she could."

Negativ: "We were stuck in the security check and immigration but got to the gate 15 minutes before the flight. As we were arriving at the gate, we saw the last bus leave taking passengers to the aircraft. The lady at the counter kept yelling at us for the next 15 minutes and kept saying we were late and the last bus had left. We were 9 passengers all together and it would have been a lot easier if she would have called the driver to pick us up. After realizing we had small kids, she finally called someone after 15 minutes but that was too late. We missed our flight. There was no supervisor to talk to and no where to file complaints."

Positiv: "On time"
Negativ: "Extra charge (30 Euros) for printing a boarding pass. Seats are uncomfortable"

Positiv: "I liked how they played music"
Negativ: "My luggage was lost and still has not been located. The bag tag number was entered incorrectly numerous times with different agents over the phone as well as at the airport."