Finde günstige Flüge von Missouri nach Österreich

Positiv: "Flug war püntlich"
Negativ: "teuer"

Positiv: "Upgrade von Premium auf C"
Negativ: "alles prima"

Positiv: "Nichts"
Negativ: "Absolut kein Platz für ein kleines Handgepäck weil andere Leute rücksichtslos ihren ganzen Hausstand dabei haben und die Lufthansa es nicht interessiert, wieviel jeder da so mitbringt. Personal führt lieber Privatgespräche und beobachtet einen, wie man verzweifelt nach Platz such, anstatt zu helfen."

Negativ: "The ticket was overbook. I ended up with no food on the plane because meals was not enough. There is no usb ports in both planes."

Negativ: "Verspätetes Boarding früher ansagen."

Positiv: "Seat was both comfortable and spacious. Crew were very attentive and personable."
Negativ: "Really great flight. Can’t say enough about it."

Positiv: "Crew was great"
Negativ: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."

Positiv: "Crew war nett"
Negativ: "Passagiere wurden umgesetzt"

Positiv: "A350 war sehr angenehm. Besseres Entertainment System als im A380 und relativ leise in der Kabine."
Negativ: "Das Essen war ok aber mehr auch nicht. Hier gibt es noch Lift nach oben."

Negativ: "Viaje corto"

Positiv: "Free entertainment, excellent food"
Negativ: "Cabin was too warm; unable to adjust air at seats"

Positiv: "Nette Crew"
Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Positiv: "Tolles Personal"
Negativ: "Leider sehr unruhiger Flug, starke Kurven, viele Vibrationen"

Negativ: "Schlechtestes Bordessen seit Jahren. Alles vollkommen geschmacklos. Chicken Curry richtig schlecht, wie es gut geht zeigt United. Ein vertrocknetes Brötchen als Beilage dass eigentlich niemandem mehr angeboten werden kann."

Negativ: "Better eat before you board. The food from Denver to Munich was truly uneatable. I am serious and I am not a picky eater."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Positiv: "Tolle Besatzung und zuvorkommender Service. Gute Programmauswahl"
Negativ: "- Flugzeug brummte so dermaßen, dass es nicht möglich war zu schlafen. Ich stieg mit höllischen Kopf und Nackenschmerzen aus. Ich weiß nicht, warum der Sitz so am vibrieren war. - FLugzeug war etwas älter - Software und System waren recht langsam. Touchfunktion leicht fehlerhaft."

Positiv: "Sehr freundliche und zuvorkommende Crew"
Negativ: "Pünktlichkeit"

Negativ: "Pünktlichkeit"

Positiv: "Comfort and space"

Negativ: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."

Positiv: "Sauberes, neues Fluggerät"
Negativ: "1. Dauernder Gatewechsel. Zweimal wurde das Gate gewechselt und zwar nicht mal auf derselben Ebene, sondern sogar in einem anderen Terminal und der Flieger hatte auch noch mehr als 1 Stunde Verspätung. 2. Das Essen war für eine Businessclass und einen mehr als 2 stündigen Flug eine echte Zumutung. Kalte und geschmacklose Vorspeise."

Negativ: "Die Koffer wurden einfach nicht verladen, da kein Platz mehr war. Und das zu Weihnachten."

Negativ: "Unpünktlich, Frankfurt mega unfreundlich Security Check!!!"

Positiv: "Boarding ist schnell erfolgt"
Negativ: "- Der Flug war 20min zu spät - Als Verpflegung gab es nur ein crosaint aus der Tüte - der Sitz war so durch gesessen das ich ein Metallgestell im Rücken hatte - Das Flugzeug war schon vom älteren Semester"

Positiv: "A320neo. Gut gelauntes Bordpersonal trotz verzögerter Abreise und später Ankunft"
Negativ: "Kommunikation der Verspätung am Flughafen. Recht plötzlicher Gatewechsel trotz absehbarer Verspätung. Zu wenig Vorfeldpersonal für zeitgerechte Verladung"

Negativ: "Flight was 45 minutes late arriving, causing me to miss my connection to Lufthansa and forcing reroute of whole trip."

Positiv: "Sehr freundliches Personal. Moderne Maschine."
Negativ: "Boarding dauerte lang"

Positiv: "Sonst ok"
Negativ: "15 min Verspätung"

Negativ: "Das Sicherheitspersonal am Flughafen war extrem unfreundlich und provozierend, und äußerst familienunfreundlich."

Positiv: "Personal war sehr freundlich"
Negativ: "Sitzplatz wurde ohne Nachfrage abgegeben Gürtelschnalle mit Kaugummi versehen Boarding wegen scanvorgang und Türöffner extrem langsam"

Positiv: "Es war nett"
Negativ: "Das Essen war nicht gut"

Negativ: "Flieger startete zu spät und kam mit noch mehr Verspätung in Frankfurt an. dort wurde keine Treppe ans Flugzeug geschoben. Dann mussten alle in den Bus steigen. Viele versäumte Anschlussflüge, Menscheb sehr unglücklich. System Versagen von Lufthansa und Fraport zusammen"

Positiv: "Flight crew and airport crew very helpful"
Negativ: "4 hrs delayed which delayed my whole trip over 6 hrs"

Negativ: "Alles o.K"

Positiv: "Pünktlich gestartet und alles in allem ganz okay"
Negativ: "Super altes Flugzeug"

Positiv: "Das Personal war sehr zuvorkommend jung und wirklich nett! Alle Ansagen im Flugzeug waren ausführlicher und netter als für gewöhnlich"

Positiv: "Prior flight from Zagreb to Munich was delayed 1 hour due to inclement weather - not the airline's fault. However although I made my connecting flight, my suitcase didn't. I'm writing this the next day & waiting for my suitcase to be delivered."
Negativ: "There was no announcement about the delay & the reason why. We found out by reading the board. The passengers found out from each other what caused the delay. Passengers would experience less anxiety if they were informed what's going on."

Negativ: "Media screens were very unresponsive and we never did find music"

Positiv: "All"
Negativ: "Nothing"

Positiv: "The facilities were really great!"
Negativ: "The food - it was in VERY small quantity"

Positiv: "Kind wurde von Flugbegleiterinen unterhalten, gut verpflegt Flugpersonal war sehr freundlich, sehr aufmerksam, besser geht kaum"

Negativ: "Confusion with boarding process at gate. Once in plane, long delay with no explanation provided. No info about arrival and possible conflict with connecting flight."

Positiv: "Sehr pünktlich, sauber, freundliches Personal."

Positiv: "Pünktlich, sauber, gutes Essen und Entertainment-Programm, und das Personal freundlich wie immer."

Positiv: "Das Flugpersonal war sehr zuvorkommend aufgrund der 20 minütigen Verspätung"

Positiv: "Das Personal war OK."
Negativ: "Da sich der Abflug kurzfristig von 7:00 Uhr auf 9:00 verzögerte fand ich dann doch etwas zu lang die Wartezeit."

Positiv: "Flugpersonal war sehr freundlich und hilfsbereit. Boarding ging auch sehr schnell."
Negativ: "Auf unserem Langstreckenflug bekamen wir zwei Mahlzeiten. Leider war bei beiden Malen ein Gericht aus, sodass ich immer das bekam, für das ich mich nicht entschieden hätte... Cola war nach ca 1h komplett aus"

Positiv: "Nett"
Negativ: "Essen war teilweise nicht gut"

Positiv: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Negativ: "I hate paying for water but I seem to do this all over town."

Negativ: "Could be better, say, like with Singapore Airlines.."

Positiv: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Negativ: "Movie options."

Negativ: "It was late"

Positiv: "Freundlicher, korrekter Service. Gute Information zum Stand der Reparatur und zu den Anschlussflügen in Helsinki. Effizientes Boarding. Beim Aussteigen, wurde uns noch mitgeteilt, dass unser Anschlussflug doch wartet."
Negativ: "Defekt am Fahrwerk musste untersucht und anschliessend repariert werden. Dies führte zu etwas mehr als einer Stunde Abgangsverspätung. Anschlussflug in Helsinki wurde zuerst als verpasst angezeigt."

Positiv: "Pünktlich, Freundlich, organisiert."
Negativ: "Kopfhörerbuchse leider defekt"

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "Pünktlich, kurzer Transit in HEL"

Positiv: "am Gate von Eco comfort auf Business upgegradet worden, was kann man da noch bekritteln ..."
Negativ: "Stewardess hat wohl das Gate-Upgrade mitbekommen, auf Hauptgang "vergessen", zwei Gin Tonics geordert, der zweitere bestand nur mehr aus Gin - im Unterschied zur äußerst charmanten, bemühten und zuvorkommenden Stewardess bei meinem Reisepartner im Nebengang"

Positiv: "schnelles Boarding, pünktlicher Start, Blueberry-Juice top"
Negativ: "gibt es auf so ner Kurzstrecke nichts zu meckern, sogar Duty-Free Verkauf - ist man auf der Kurzstrecke gar nicht mehr gewohnt"

Positiv: "New plane, good food choices."
Negativ: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Positiv: "The crew were helpful, pleasant and professional"
Negativ: "There wasn't anything we actively didn't like. It was a good flight."

Negativ: "Seats were not very comfortable, although there was enough leg room"

Negativ: "So eingepfercht hab ich noch nie gesessen. Grauenhaft."

Positiv: "Sehr angenehme und bemühte Crew - wirklich super!"
Negativ: "1 Deutscher Film im Angebot"

Positiv: "Freundliche FB, aber unerfahren"
Negativ: "2,5 Stunden Verspätung. Crew lässt anytime die Eco Pate in die Business. Nach unseren Jacken durften wir bei Landung suchen. Es gab kein Feuchttuch beim Start. Catering war ungenießbar. Es gab zum Salat Nicoles (ohne Thunfisch und Ei) noch nicht einmal Brot. Meine eigentliche Auswahl war bereits ausverkauft. Nur ein Film auf Deutsch!"

Positiv: "Enge, unbequeme Sitze"

Positiv: "Full Flat Sitze, viel Platz bei Einzelsitzen, freundliches und aufmerksames Personal."

Negativ: "Nice crew. Basic services. Early arrival."

Negativ: "No food only blueberry juice and water"

Positiv: "problemloser, schneller check in und schnelles boarding. Ruhiger Flug - überpünktlich..."

Positiv: "It was comfortable and smooth."
Negativ: "It was all good."

Positiv: "Flug hatte 30 min Verspätung aber das kann passieren . Pilot hat sehr niedliches deutsch gesprochen und sich sehr nett entschuldigt . Habe daher Zug verpasst nach hamburg und damit Abend Termin . Hatte am service Gate gefragt , ob ich direkt auf den Flug nach hamburg tauschen kann - es gab freie Plätze und ich hätte einen für 622 Euro kaufen können. Warum muss das anders sein als beim Zug ? Fliegen ist wie Zug fahren . Ich habe auch mein Ticket (79 Euro ) mit der dB für eine Bearbeitungsgebühr von 19 Euro tauschen können .. und die was nicht schuld und hat einen schlechten Ruf ;) gerne flexibler werden wenn Flexibilität von Passagieren erwartet wird . Danke , dass sie das ausrichten .. viele Grüße"

Negativ: "Wenig essen wenig platz wenig alkohol an board ...."

Positiv: "Far better quality and value than BA, it's OneWorld partner."
Negativ: "It was all good."

Positiv: "see above"
Negativ: "see above"

Positiv: "1)Magazine says you under need for modern communication and aiming to improve. There are no chRging ports and no internet. That would help. A little behind the times on that one, do t you think? 2) Getting gangway attached after landing appeared to be very innefficient. Thanks for trying"
Negativ: "Crew great!"

Positiv: "Great crew and discovered blueberry juice."

Positiv: "Great service and great food."
Negativ: "The long hours"

Negativ: "Sound only came out of one ear from headphones"

Positiv: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."

Positiv: "In JFK the Finnair staff helped us expedite our connection process (the flight from Helsinki was delayed and we hardly had time to make the connection)."
Negativ: "The flight was delayed by almost 4 hours. It was a miracle we made our connection in JFK."

Positiv: "HiFly is awful. Terrible food. Really not much service. It gets you from point A to B ..... but not always. Our return flight was cancelled with no reason given. Instead of a 2pm direct we were put on an 8am with a layover. The only saving grace is that our transatlantic was on Delta, which was amazing."
Negativ: "Awful food No service Outsourced both flights to a low budget third party carrier Canceled return flight with no reason or apologies OR compensation (as of this moment) provided"

Positiv: "The flight was late. Some people had problems to find place for their luggage, which took even more time until we were ready to take off."

Positiv: "Good flight--and a PERFECT super-smooth landing."

Negativ: "I ended up sitting in the last row although arrived at the airport early, but was placed on standby."

Negativ: "They left my baggage behind!!"

Positiv: "Crew was fine"
Negativ: "Seats are uncomfortable. They lean too far back too so that if the person in front of you is reclined all the way, you're quite uncomfortable. I was able to view the TV screen in front of me better than my own because the person in front of me was completely reclined."

Positiv: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."

Positiv: "Slow boarding no order. Plus delayed flight for no reason"
Negativ: "Nothing"

Negativ: "did not get to Helsinki in first place; flight from Warsaw to Helsinki canceled by Finnair (# 742) put in another plane, from other provider (LOT) going straight to Chicago; was not ready for it; we arrived at airport 2 hr before time of boarding and were rushed to plane going up in 45 min; very stressful; my daughter cried and we had no time to say good bays to family paid for selected seats - money not returned selected special meal - stayed hungry (8 hr fly) because they were not aware about our special needs; Finnair shold take care of it when canceling flight and putting us with other provider."

Positiv: "never happened"

Negativ: "Touch screen TV harder to switch channels/choices. You either touch hard or harder on screen (mostly few times)."

Positiv: "Everything about this flight was enjoyable. The Finnair crew took all of the potential pain out of an intercontinental flight. We will definitely be flying with them again."

Positiv: "Food and crew"
Negativ: "Nothing"

Positiv: "Good customer service, top notch on all aspects. Very attentive staff.."
Negativ: "2 hours late to leave but part of wing flap needed to be repaired before flight"

Positiv: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Negativ: "Entertainment services weren't functional for the first 2 hours of the flight"

Positiv: "The new 777 airplanes were exceptional as well as the splendid airline crew!"

Positiv: "American Airlines flight didn't even have tvs, chairs were old and outdated. Not worth the price. Now days there are some standards that are expected"

Positiv: "Nothing. Lost money on flight"
Negativ: "Refunding our flight and not stealing our money during the pandemic"

Negativ: "More comfortable seat"

Positiv: "Passt scho"
Negativ: "Nix"

Positiv: "Der Flug ging pünktlich los. Ich habe noch nie so lange auf einem Nachtflug geschlafen und auch noch nie eine so saubere Toilette nach sieben Stunden Flugzeit vorgefunden. Meine Tochter litt unter Reise-Übelkeit und das Kabinenpersonal war sehr hilfreich und mitfühlend. Danke!"
Negativ: "Das Essen war sehr schlecht. Das Umsteigen in Dublin ist furchtbar. Der Flughafen ist unübersichtlich aufgebaut. Das Abfluggate des Anschlussfluges wurde ca. 3 Stunden vor Abflug bekanntgegeben. Aber aufgrund einer verschlosssen Glastür konnte man erst 25 Minuten (!!!) vor Abflug dort hin gehen. Es kam zu einem großen Stau vor der Tür und der Abflug verspätete sich entsprechend."

Positiv: "Die Einreise in die USA ist in Dublin sehr komfortabel und problemlos"
Negativ: "Der innereuropäische Flug hatte keine Verpflegung und auch der USA Bereich am Flughafen Dublin ist diesbezüglich nicht gut ausgestattet."

Positiv: "In flight entertainment was very good. Flight attendants helpful. Seats hard but we had ample leg room on this flight. I would like to commend the pilot for landing us safely in some extremely windy conditions. Everyone on the plane was audiably nervous and he did well"
Negativ: "Checking in was not pleasant they seated me in row 20 something and my wife in row 40 something even though the plane was half empty. Distressing at first. When I asked why they told me to sort my seating out in the plane. Now that's telling. Whoever checked me in could see there were lots off empty seats and couldn't take the time to seat my wife and I together. Hmmm. Terminal at Dublin was small and over crowded. There was 1 agent at the gate checking in everyone on this flight for about 10 minutes until she finally got some help. You must do better"

Positiv: "Aer Lingus flight was great - comfortable seats, good entertainment options with movies an music and good food!"

Positiv: "The ground staff at Heathrow were friendly"
Negativ: "The old A320 is among the most uncomfortable planes imaginable, but the flight is short"

Positiv: "Der Flug ist leicht verspätet gestartet und gelandet."
Negativ: "Es war unklar, dass es keine vegetarischen Gerichte gab, zumal auf dem Hinflug vegetarisches Essen zur Verfügung stand. Es wurde kein Tee oder Kaffee serviert."

Negativ: "Buying via Kayak seemed to put us in second class status with Aer Lingus. We couldn’t get seats ahead, nor could we check in. We never received any notices from Kayak or Aer Lingus or Justfly who processed the sale."

Negativ: "Delayed, they even charge for water, no entertainment"

Negativ: "40 minutes late taking off. I had 21.7 kgs (1.7kg over the limit) in my bag and had to pay €20 more and that as an Aer Club member."

Negativ: "The flight was booked through Jetfly and I tried to change the date. I ended up losing the entire ticket. No flight, no money. I talked to Jetfly at least 8 times and they kept confusing things, delaying things, and were not very helpful which caused me to miss any available flights."

Positiv: "They had vegetarian options for food."
Negativ: "I couldn't check in until I got to the airport so I was stuck in a middle seat. Boarding went smoothly but we sat on the run way for an extended period of time. The screens weren't working for the first 45 mintues and when they were finally reset the movies kept skipping which made it unwatchable, the 7 hour flight from hell."

Positiv: "Crew remained civil under duress"
Negativ: "Flight delays going over and coming back"

Positiv: "Mir kommt vor, dass bei Aer Lingus mehr Platz zwischen den Sitzreihen ist"
Negativ: "Komischer Transfer zum Boardinggate, ein Kaptän den man schwer verstanden hat - wäre nett ein bisschen zu wissen wo man ist"

Positiv: "Crew was nice, seats were big and comfy"
Negativ: "I didn't like that we have to pay for every little thing to eat or drink... Even water. I suggest you bring your own snacks"

Positiv: "The free movies and the food was good."
Negativ: "The seats are too close together."

Positiv: "When boarding, initial impression was that of a very clean and fresh atmosphere. Attendants appeared very neat and acted very professional. More so than any airline I have travelled with."

Positiv: "Price of flight."
Negativ: "Paying for extras."

Positiv: "Schnelle Abwicklung"
Negativ: "Flug wie immer verspätet und Flugzeug nicht sauber."

Positiv: "The beef and rice dish was very good. The snack box was also tasty. Crew were immensely helpful & the landing in Boston was shockingly gentle"

Positiv: "David and Kate the flight attendants great banter with passengers"

Positiv: "Quick efficient"

Negativ: "Free-for-all boarding was less than ideal. Boarding by seat rows as on Boston to Dublin flight would have been better."

Positiv: "average to below average"
Negativ: "robbery for a small glass of wine - $8"

Positiv: "The stewardesses were really polite and friendly - also the pilots seemed to be in a great mood - it was a really nice and pleasant flight."
Negativ: "I can’t really find anything negative about this flight besides that this flight is the only AirLingus flight from Dublin to Vienna and it takes off 7 in the morning - maybe it’s possible to rearrange the schedule? I also don’t understand why the scheduled flight-duration is 3 hours when it took us 2:15h to get there (both directions) I mean it’s nice to not sit in a plane too long but people are being picked up by someone (taxi or family) and it would be nice to be able to tell them an actual time for pick-up"

Positiv: "Quick boarding. Friendly flight attendants."

Negativ: "No any entertainment"

Positiv: "The seats were comfortable, you could adjust the thing holding your head (headrest?)"
Negativ: "Seats were not cleaned before boarding, when told about it the stewardess just wiped it on the floor. Boarding opened half an hour earlier but the aircraft wasn’t properly cleaned yet - there were life vests on the floor which made me wonder why they were not in the place they should be. Flight attendants didn’t speak a single word of German. Arrived 40 minutes"

Positiv: "The plane was night. The flight was exceptionally smooth. The crew was very pleasant."

Positiv: "Jet blue had best seats by far and Dunkin Donut coffee was to die for"

Positiv: "Nettes Personal, netter Pilot."

Positiv: "Online CheckIn bei RaynAir nicht möglich, musste deshalb am Schalter einchecken und 50€ p.P. nachzahlen. Kayak und RaynAir fühlen sich nicht verantwortlich."
Negativ: "Online CheckIn bei RaynAir nicht möglich, musste deshalb am Schalter einchecken und 50€ p.P. nachzahlen. Kayak und RaynAir fühlen sich nicht verantwortlich."

Positiv: "short and uneventful...friendly staff!"

Positiv: "Nothing"
Negativ: "Everything"

Positiv: "Great service. Food was alright. Quick boarding"
Negativ: "Luggage took forever to arrive."

Positiv: "Das Flugpersonal war freundlich, der Flug pünktlich und das Boarding ging schnell"
Negativ: "Insgesamt war die Luft im Flugzeug etwas muffig und die normalen Sitze für große Menschen etwas klein, aber das sollte jedem bekannt sein."

Negativ: "They sat me in the last row again and seat did not recline. I was halfway in the aisle. Most uncomfortable flight I’ve ever been on. You had to pay for tea. No entertainment."

Positiv: "the timeliness of the airline in leaving and arriving at the ports, providing meals for the passengers,"
Negativ: "breakfast was not given to some of us as the air hostesses said that they ran out of food"

Positiv: "Nothing"
Negativ: "At Frankfurt Main airport the check in counter had initially only one person and the lines were very long. After about 30 minutes they opened 2 more counters. We were waiting at the gate for the bus and the flight time had passed , but no announcement that the flight is delayed. finally we get on the plane and then we get an announcement that we the plane does not have clearance for another hour and half. The entertainment on board is very very old stuff, and shockingly the food is also bad and no vegetarian food."

Positiv: "The seats were comfortable"
Negativ: "3 hours in the machine and not even a soda or bag of peanuts for a flight during lunch time. This was not American Airlines, it was Aer Lingus. They want to sell drinks, snacks and duty free. Hey, we were already paying enough just to be in the jet!"

Negativ: "Sitze sind extrem eng."

Negativ: "Leider waren wir aufgrund des verspäteten Flughafenbuses 'erst' 1 Stunde vor Abflug am Flughafen. Obwohl wir nur mit Hangepäck unterwegs und bereits online eingecheckt waren, war es uns nicht mehr möglich beim Self-checkin die Boardingkarte auszudrucken. Boardingkarte am Handy, wie bei sehr vielen Linien bereits Standard, gab es nicht. Auf die Frage was zu tun sei, verwies man uns auf die lange Schlange bei der Gepäckaufgabe und teilte uns mit, dass es knapp werden würde den Flug zu erreichen... Erst die 3. sehr freundliche Angestellte schickte uns zum Express Check-in und wir waren 25 Minuten vor Abflug beim Boarding. Das hätte man uns auch leichter machen können..."

Positiv: "Über die eingetretene Verzögerung wurde etwas spät, aber immerhin ausreichend informiert. In der Luft konnte ein Teil der Zeit wieder gut gemacht werden."

Negativ: "On the MIA-DUB flight, my headset/entertainment would keep losing sound. On the DUB-BRU: the flight was almost an hour late. They could have at least given free coffee or water to all of us in Economy."

Positiv: "Es hat alles gestimmt. Der Flug war pünktlich. Trotz Billigfluglinie konnte man in Ruhe schlafen ohne Werbung ertragen zu müssen."

Positiv: "Der Flug war pünktlich. Das Boarding nach Platzreihen ist ein gutes System"
Negativ: "Wir waren irritiert, dass das Essen im Flug Dublin-Zürich nicht inbegriffen war. Wahrscheinlich wurde es uns gesagt, wir waren grade am Schlafen und haben es wohl nicht mitbekommen. Der Preis für das Lunchpaket war ärgerlich hoch. Das Unterhaltungssystem funktionierte auf einem Platz nicht. Beides eigentlich nicht so wichtig - aber wenn Sie schon danach fragen..."

Positiv: "Efficient"
Negativ: "No water? At least?"

Positiv: "Nicht einmal ein Trinken"
Negativ: "Gefallen hat mir nicht, dass ich bei der Buchung über Checkfelix als Kriterium eingegeben habe, dass ein Koffer pro Reisenden dabei ist. Das hat aber nicht zugetroffen. Die Koffer haben extra gebucht werden müssen, was sehr teuer war. Der Flug selber ist angenehm verlaufen, abgesehen davon, dass es nicht einmal ein Trinken gab."

Positiv: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Negativ: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"

Positiv: "Poor"
Negativ: "Poor"

Negativ: "Entertainment system was not working on all seats"

Positiv: "Punctual"
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Negativ: "Short and sweet"

Negativ: "This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better."

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "The crew was great"
Negativ: "1-2 +cms leg space"

Positiv: "n/a"
Negativ: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Positiv: "Freundlichkeit des Personals"

Negativ: "I was almost forced to stow my luggage in the hold despite me telling the check-in people tjat I had my meds and cpap in the carryon. I spoke to multiple people. Not sensitive."

Positiv: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Positiv: "Good selection of movies."
Negativ: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Positiv: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Negativ: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "Nice and attentive crew."
Negativ: "Seats not comfortable in premier economy."

Negativ: "Crew on the ground was very rude"

Positiv: "Great newer plane, great service!"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Positiv: "Had decent room space seats comfortable"
Negativ: "My luggage could have arrived for a start"

Positiv: "Average crew. Average seat."
Negativ: "They could have controlled screening babies better. They just let them scream....."

Negativ: "Sehr laut! Eng gestuhlt"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "The crew was very gentile."
Negativ: "No enterteinment on the plane."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Positiv: "The crew"
Negativ: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Positiv: "It was only 2 hours"
Negativ: "Small plane, no movies"

Positiv: "Crew was nice movie selection was good."
Negativ: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Negativ: "Verspätung"

Positiv: "The entertainment has great selection. The crews were much friendier than the flight from SFO to Paris."
Negativ: "The seat padding is rather thin."

Negativ: "Old plane."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Positiv: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Negativ: "Business class seats weren’t comfortable and too narrow no entertainment."

Negativ: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Positiv: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Negativ: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Positiv: "Nothing"
Negativ: "1/ the transfer crew needed 50 mn to enter my son’s visa number in her computer and she almost let us miss our flight 2/ we were separated (party of 3, my son being 5 YEARS OLD) - how can they allow a boarding and expecting my 5 year old to do a 10 hours flight BY HIMSELF???? 3/ no kids menus, even if I had ordered it before 4/ food in general was very mediocre 5/ crew was unprofessional and they acted bored"

Positiv: "Nice staff, very professional and helpful."

Positiv: "That flight have been short"
Negativ: "Fly attendants have been in hurry when they served snack"

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Negativ: "The flight was late, real late."

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."

Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."

Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."

Positiv: "The food, entertainment, and service. Waited for me after almost missing my flight."
Negativ: "Nothing."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Negativ: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."

Positiv: "Everything was perfect! The crew always ready to serve us!"
Negativ: "Perhaps, update media features! A small corner for children to keep them "busy"."

Positiv: "On time, crew was cheery!"

Negativ: "The entertainment system was lagging and the seating was tight , I got to be close and bond with my 70 year old neighbor"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "The actual flight itself was fine."
Negativ: "The five hour delay of departure was not fine."

Positiv: "On time, good staff, good dinner men7"
Negativ: "Breakfast menu (omlette & chicken sausage) hasn't changed forever... 777 pods definitely more comfortable than 787-9"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Negativ: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Positiv: "Flight was ok overall. Staff were nice."
Negativ: "I don't think there was enough crew on board to serve all the passengers. Water was only offered once. I did get to watch free movies from Vancouver to Toronto. However, you had to pay for entertainment from Toronto to Costa Rica"

Positiv: "Clean plane"
Negativ: "No charging docks"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "This was a very pleasant flight. The attendants were excellent. The plane was clean. The food was fantastic . The entertainment system made the flight go by better. Over all an excellent experience"

Negativ: "Everything was sub-par, the food, entertainment, the crew responsiveness, I asked for two drinks and was told that I could only get one at a time... really? The crew was multilingual, which was great, but also very annoying to have to listen to announcements in 5 different languages. They could use media with standardized messaging and a choice of an appropriate language, but these would make too much sense I guess. This was the tightest coach I've ever flown in, the seat ergonomics was horrible."

Positiv: "Seats in business."
Negativ: "The food."

Positiv: "Entertainment system available at each seat."
Negativ: "Tight seat space."

Positiv: "There was nothing unpleasant"
Negativ: "Long walk from terminal F and it wasn't well maked"

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Negativ: "Very comfortable seats in business class. Great service, good food and on time."

Negativ: "Flight cancelled without ever receiving any notice -- I found out when I was in the security line. Waited 1.5 hours to talk to an agent. On standby for 7 hours. No food vouchers. Air Canada agents gave very little information, didn't care at all that they had cancelled dozens of flights."

Positiv: "Quick boarding, service was excellent and quick."
Negativ: "Don't like the Eouge entertainment system. Fortunately there was iPad rental.....at a price."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Negativ: "The tv in business class weren't really working... stopping the movies by it self and I had to always restart them until I gave up on watching a movie!"

Positiv: "Flight attendants friendly and helpful."
Negativ: "Seats very uncomfortable - no legroom. Flight comong home delayed several hours because of maintenance problem."

Positiv: "The crew was pleasant, and the boarding and de-planing process went smoothly."
Negativ: "The plane was really cold, and we were told that they couldn't adjust the temperature, but we could have a blanket - at a cost. We have heard from other people who travelled Rouge about how cold their flight was, too. I also didn't realize that there wouldn't be in-flight movies - unless you rented an i-pad, etc. That was a bit disappointing for a 6-hour flight. I think that I would rather have paid a little higher fee for the flight and have some of the things built into the ticket than have to keep paying out money for all the different things."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "The flight was nice and smooth and the crew members were so nice."

Positiv: "Air Canada ground crew where very good and helpful as where all staff"
Negativ: "Plane was overly cramped, if you eliminate one set of seats and only had 8 across and less row, I think you would make great improvements to overall customer satisfaction if the seating was mad alittle more comfortable"

Negativ: "See the above review"

Positiv: "The boarding went smooth. The seats are very comfortable and there was a lot of leg room. The food was delicious and the service was great. I loved the selection of movies."

Positiv: "Not certain the type of aircraft used for the flight from Orlando to Toronto, but it had more leg room and more comfortable seats that the flight to Orlando which was on an Airbus. The seats were a wee bit wider and the extra few inches of leg room made the difference between a completely unbearable flight and one that was "poor." (See comments about the crowding and heat.)"
Negativ: "We were returning after a cruise, spent part of the day on a shore excursion before being dropped off at the airport 5 hours before our flight. There was no rep at the check-in counter until 3 hours before the flight which meant we had to sit in the terminal for two hours. If they could have had one rep on duty to check in early arrivals, we could have proceeded through security and spent time in the MCO Lounge which would have been more comfortable than the terminal. Once their check-in counter opened it took about 2 hours to clear that and security. Once on board the sold out flight, we were told it was too cold in the front of the plane; while in the back it was baking. For a flight departing Florida, I would expect the airline to have A/C running before we boarded."

Positiv: "Nothing"
Negativ: "There was a thunderstorm & a wreck that morning, so even though we planned to arrive 90 minutes before boarding we ended up not making it until avout 62 minutes before flight time. They only had one gate agent and she stepped away before we could check in. Assuming she'd be right back, we waited for her instead of checking in by terminal. By the time she returned it was too late to check in and they wouldn't let us board. Air Canada didn't have another flight until the next day, so we had to spend $5000 to re-book our flight on a different airline."

Positiv: "Nice staff. Efficient boarding."
Negativ: "No basic food for free."

Positiv: "AC is dependable and safe."
Negativ: "Our return flight NYC to Victoria was delayed at La Guardia by 1.5 hours which reduced our rating from excellent to good."

Positiv: "Flight attends were very attentive to all passengers. I especially liked that they kept everyone hydrated by offering drinks every couple of hours."

Positiv: "In spite of the issues with the equipment (screens & lights) he crew was very reactive and listen to our request."
Negativ: "The screens of an entire row didn't work at all making it impossible to watch movies, listen to music or watch the flight's info. On top of that, when I wanted to read, I figured the light above my seat did not work either."

Negativ: "Customs was disorganized and we were sent to the back of the line twice. The people working there didn't know what they were doing. Then our flight was delayed 3 separate times, first 2 hours, then another hour, then another hour. The seats on the plane were made for children. Luckily it was only a 1 1/2 hour flight."

Negativ: "No monitoring of travel route"

Positiv: "Plenty of leg room"

Negativ: "The airport crew lacked professionalism & courtesy when relaying information on the flight being delayed. Bad attitude from airport crew & lack of communication with delayed flight."

Negativ: "We arrived from Rome at 3:30 - we wouldn't have made our 5:25 flight to Boston if I hadn't contacted an agent 2 times stating we were STILL in the security line"

Positiv: "The ground staff were vl.ery helpfull"

Negativ: "Served dinner too late. Only one beverage offer on a 6 hour flight. My companions luggage was lost and it took CA more than 48 hours to deliver. Won't be seeking travel on AC anytime soon."

Positiv: "Left on time"
Negativ: "Didn't pick up dinner trays, when they passed out breakfast, one lady didn't bother to hand out the napkin or the bottle of water to people, while the lady going down the other aisle did. Greasy pice of cake and no napkin, and a red eye flight and no water? I saw them on the cart, I guess it was just too much work to hand them out!!!"

Negativ: "Flight was delayed for over 4 hours due to Air Canada fault, no crew at the gate to provide updates, forced to gate check all carryons, missed connection AND rebooked connection. Canada was lovely, too bad I can't say the same about Air Canada."

Positiv: "Flight crew was nice"
Negativ: "Where do I start. Plane was very late taking off but the biggest thing was that I paid extra for a premium seat and I think it was worse then any regular seat. Waste of money!! Now the food. It sucked and there wasn't much of it. Dinner was at best skimpy and " breakfast" was a piece of some kind of cake. That was it!"

Positiv: "On time good staff"

Positiv: "The sits were comfortable. More space between sits."