Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room. The choice of Indian movies was not that great!
Boarding process could be improved by breaking the process into smaller batches in a organized manner. Discourage passengers from crowding the boarding area. Meals could be improved . Received identical Meal items on both flights - Diabetic
Positiv: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Negativ: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Positiv: "Again seats space could be better. Crews were very attentive."
Negativ: "Other passengers reclining their seats could be a nuisance..."
Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."
Positiv: "Smooth boarding"
Negativ: "If they could serve a light snack would be good"
Negativ: "Its sad to see that only the female flight attendants look after the restrooms, no male attendants were seen doing it on both flights. Disappointing in this day and age this still exists."
Positiv: "Es war alles zur vollen Zufriedenheit"
Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"
Positiv: "The crew members were really nice and accommodating."
Negativ: "Need more entertainment selections."
Negativ: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Positiv: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Negativ: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Positiv: "Comfort n clean"
Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"
Positiv: "Crew , announcements were restful , not loud and blasting like some airlines"
Negativ: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Negativ: "5 crying babies on a red eye. Don’t know if that can be prevented."
Positiv: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Positiv: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Positiv: "Staff very attentive not disturbed after meal The smiles and demeanor of the staff"
Negativ: "The flat bed is not comfotable needed help from attendanr all the time felt like i was constricted"
Positiv: "Great service and attentiveness with great food and entertainment, including a nice big comfortable seat!"
Negativ: "We ask for wheelchair help from Perth to brooome but it was not provided ."
Positiv: "Lie-flat seats in business class"
Negativ: "4 hrs delay due to failure of Singapore Airlines to have a working plane on site at the appointed time. Even worse: chaotic deplaning with one crew member telling passengers to deplane and another yelling at them in the bridge for doing so. A mess of lines trying to get a new boarding pass for a rebooked missed connection—at the front of the line the agent said oh, you need to wait in this other line. Agents had no clue where to direct passengers and gave incorrect directions that necessitated more waiting. No updates to new flight time in the business class lounge. Once the flight was in the air, service was terrible. Attendants would ask for orders, then never bring them or bring the wrong thing."
Positiv: "Prompt and timely service"
Negativ: "Food can be more tasty"
Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"
Positiv: "Crew very friendly"
Negativ: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Negativ: "Essen könnte besser sein"
Negativ: "Essen könnte besser sein"
Positiv: "Crew were attentive and courteous, food and beverage choices were great; would definitely fly with SA again."
Negativ: "None that I can think of"
Negativ: "The desserts. The bun."
Positiv: "Spacious economy class seating and great service"
Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."
Positiv: "A380 ist ein tolles Flugzeug"
Positiv: "Everyone was very attentive and nice. The leg room is decent ."
Negativ: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Positiv: "Great entertainment system for a short haul fl flight"
Negativ: "Terrible food"
Positiv: "I haven’t flown Emirates, but SQ beats the many others I have flown by a significant margin—especially the Chinese airlines, but also all major US airlines, JAL, Korean, et al."
Positiv: "Loved the hot towel service"
Negativ: "Entertainment could be better, however there were a few new and Oscar nominated movies available. Personal air conditioning would be great, I was too hot the entire flight"
Negativ: "Essen könnte besser sein"
Positiv: "Gutes Team"
Positiv: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Negativ: "Not much. This airline is up there with the best."
Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."
Positiv: "Good crew service"
Negativ: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."
Positiv: "Was very old plane but was good"
Negativ: "Food and crew was well"
Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."
Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."
Positiv: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Negativ: "Nothing! Best daytime flight to europe! And home before midnight"
Positiv: "great service"
Negativ: "too long"
Positiv: "Great service considering the extra ordinary conditions associated with the controls required during the Coronavirus pandemic."
Negativ: "Cabin temperatures seemed to be very hot through the flight"
Positiv: "Business seats great, personal attentive service; more great entertainemnt than I could consume! Business class almost empty..."
Negativ: "I pre-ordered my meals, which were very beautifully presented andtasty, but did feel they weren't large enough. Dessert offerings lacking"
Positiv: "EVA does a nice job getting all of the service out and making sure you have everything you want."
Negativ: "If you are a big guy upgrade to exit row or economy plus. This is an airline that doesn’t generally serve people that are over 6’ or 200 lbs."
Positiv: "Good aisle seat given & very good food selection and in flight crew service"
Negativ: "Better organize boarding sequence, I notice the space limitation in the line for boarding."
Negativ: "Keep doing same things"
Positiv: "Crew was amazing. Plane was incredibly clean, including bathrooms. Pilots flew smoothly."
Negativ: "Need a few more movies and music. Breakfast options could be better."
Positiv: "Great service!"
Positiv: "schlafgelegenheit flaches Bett mit Auflage und Privacy in der BusClass"
Negativ: "die EVA App ist unterentwickelt....ich konnte keine Sitze andern...sass ohne Fenster vor der geruchsintensive Küche (7k) obwohl viele Alternativen noch verfügbar waren. Personal ist sehr bemüht, aber man spürt dass die Freundlichkeit aufgesetzt ist und die Kompetenz übertünchen soll. ca 20% qualität m Vergleich zum Flug vom 2.2. von Wien nach Taipeh"
Negativ: "Baggage claim took forever. I waited 45 mins for mine to show up."
Positiv: "The crew were great the food was nice."
Positiv: "durch den Flug von Wien nach Taipeh war ich verwöhnt. aber die Verpflegung war noch immer sehr gut"
Negativ: "die Lounge am Flughafen ist schlecht beschildert und der Service ist ebenso schlecht wie bei Thai."
Positiv: "Alles hat mir gefallen. Treatment als BusinessClass Passagier spürbar SUPER"
Positiv: "On time"
Negativ: "All was ok"
Negativ: "Eva’s Air is cheap with drinks, whether water or wine. About a Dixie cup of each for a meal."
Negativ: "Errors made on flights both too and from Taipe were cancelled. Wasted 3 hours of my time!"
Negativ: "Very strict on baggage weight rules for carry=-on. Our carry-on bags were almost empty to meet their weight restrictions. Then, they couldn’t enter my United Mileage Plus number, I don’t think I got my mileage, still need to follow up with United. Used their online site, couldn’t get seat assignments, got lousy seats."
Positiv: "Very spacious seating. Great staff, and smooth flight. PLUS I got my vegetarian meal as requested."
Positiv: "Same as above"
Negativ: "Same as above"
Positiv: "My roundtrip flight from Chicago to Bangkok was excellent for many reasons. First, my flight from Cleveland was delayed, and the EVA crew was quick to communicate with me and be sure to get me to the gate so I didn't miss the flight. The staff were all very kind, helpful, competent, professional. The airplane was very clean, very efficient, good meals, good entertainment. Excellent airline. I'll be flying with them regularly!"
Positiv: "Food not bad"
Positiv: "Very comfortable. Great movies."
Negativ: "Not so good on the television shows"
Positiv: "Crew friendliness, comfortable seat"
Positiv: "The cabin crew were nice."
Positiv: "Comfort and service"
Positiv: "The service was implacable. Flight attendants are super polite, nice and helpful. The plane is large and comfortable, very clean and they offer essential oils and creams in the bathroom,makingbthe experince even better."
Negativ: "As a vegan, I was very happy that they offer a vegan meal and were very nice about it. The food could've been a little better and at this day and age they should have some sort of protein in it, like tofu. Regarding entertainment, I felt that they could've have a bit more variety. Other than that everything was great"
Positiv: "eva airlines has the best flights and routes to Vietnam. the best cabin service clean airplanes and nice cabin attendees"
Negativ: "united airlines China airlines"
Negativ: "Air stewardess should smile more. More movies in the in flight entertainment"
Positiv: "food is good"
Negativ: "night hour flight"
Positiv: "This airplane had so much leg room.... :-) made it more comfortable."
Positiv: "This flight was easy, there was no confusion getting on the plane. My friend and I were unable to pick our seats while checking in so unfortunately we had to sit separately. After the plane took off we realized there were a good amount of open seats so we were able to move and sit with each other with no problem. The flight attendenfas were great and super helpful and attentive."
Negativ: "We couldn’t pick our seats during the online check in"
Negativ: "Super poor customer service on both EVA flights"
Negativ: "The seats were too close to the rows in front and back."
Positiv: "Eva Air handle my check in luggage very well, extra helpful."
Negativ: "Eva Air check in counter staff in Cebu, Philippines had a hard time with my Star Alliance Premier Gold status. They probably need more training with computers and dealing with Star Alliance members. They were very nice though, and apologetic for the inconvenience I had to go through."
Negativ: "One crew member was so rude to me, Then my husband tried to lodge a complaint at the service desk and the manager was rude to him about it. Food is gross. Crew didn’t offer enough drinks or water for the length of flight. Economy seats are tiny and cramped."
Positiv: "Great crew, very attentive and efficient and nice, friendly. I spoke most with Lucy Tsai, really lovely person, I hope she's appreciated and recognized for her efforts. The aircraft was like new."
Negativ: "Food just okay."
Positiv: "TPE-SEA had a much better crew and plane that was much newer and had good entertainment sets"
Negativ: "The crew for the SEA-TPE were an unhappy bunch. If you did not speak mandrian to them, they simply ignored you. They were rude and made me feel like I was a second class passenger TPE-KUL KUL-TPE had no entertainment. Just the screen to share in the front of the plane. I wish I knew in advance."
Positiv: "Checking and in-flight staff were professional and courteous."
Negativ: "The flight delay which caused passengers to rush for the connecting flight to the US in less than 40 minutes. Barely made it. Unnecessary stress for fear the checked-in luggage did not make the connection."
Positiv: "The flight was good nice and convertible."
Positiv: "The crew The time of the flights"
Negativ: "Food options were narrow Online seat selection wqs not allowed"
Positiv: "The breakfast was excellent!"
Negativ: "I didn't like the checking in and out of the loading area to use the restroom and get coffee etc..."
Positiv: "Everything is perfect"
Positiv: "Crew always pleasant service good. Seats comfortable"
Negativ: "All good"
Positiv: "Gutes Preis Leistung für Premium Eco"
Positiv: "Service by flight attendants, food, cleanliness, overall travel"
Negativ: "One attendant was bit rude at Taipei airport EVA boarding counter"
Positiv: "Food is better than most."
Negativ: "One air hostess was short with me because I didn't pick a snack fast enough in the dark, so she threw it at me."
Negativ: "Passengers w/terrible manners such as picking nose, using teeth sticks, gases......."
Positiv: "Entertainment and food was really good for an airplane economy flight."
Negativ: "Nothing to complain here."
Positiv: "Great movie selections. Comfortable in my seat."
Negativ: "Small glasses of wine. Bad food. When we landed, with the time difference it would've been 9 am, but they served us a dinner meal and it wasn't appealing."
Positiv: "Staff were professional, kind and the food was much better this time. Not too salty like it was before. Blanket was great too."
Negativ: "Still too cold and DRY for me."
Crew war nicht motiviert, hat Dinge vergessen, Bestellungen wurden ignoriert
Poor boarding services, especially for business class. Long time at the bus to the airplane.
My 12 hour flight had 2 flight attendants for whole back section. I asked for tomato juice and it came after 40 mins, after he completed serving whole section. They gave about 1L of water in 12 hours. Even if asked more- they give half a cup. Food was excellent, headrest of the seats where excellent.
Comfortable flight and before time arrival was excellent overall
Not sure why everyone has to go through literally 7 different security check points (not Qatars fault) but besides that, everything went very smooth.
on Oct. 16, 2016, I flew ACC to DOH on QR1424 with my Dad who is 81. Ryan Mostafa and her crew were EXCELLENT, such great accommodating service, such amazing hospitality that from now on I will always fly Qatar when possible!
Negativ: "Travel insurance that I purchased 80+ dollars was useless because I couldn’t use do anything to change my flight date"
Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"
Positiv: "Amazing trip Qatar airline is great"
Positiv: "The crew was very good. Seat was comfortable."
Negativ: "Running water in the bathroom."
Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Positiv: "Very pleasant and comfortable flight with QA."
Positiv: "The crew was amazing and seat very comfortable."
Negativ: "If I did not have to spent night in Doha waiting for connecting flight."
Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."
Positiv: "Great food and service. I like the short layover / transit time."
Negativ: "Multiple security from Doha to Chicago. One should be sufficient."
Negativ: "Improve quality of service and cleanliness."
Positiv: "Crew was exceptional. QSuite very comfortable."
Positiv: "The crew and accommodations"
Negativ: "Availability of vegan meals"
Negativ: "The flight is too long"
Negativ: "Cancellation of the flight could have done before boarding."
Positiv: "War alles sehr gut!"
Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"
Negativ: "3,5h verspätet"
Negativ: "Took long time to provide food & water."
Positiv: "Good aircraft, crew attentive."
Negativ: "Food was poor."
Positiv: "The plane was very new and wasn’t crowded."
Negativ: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Positiv: "The food and flight staff were good"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Negativ: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"
Positiv: "all nice"
Negativ: "nothing but avoid bread"
Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."
Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."
Positiv: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Negativ: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "Bester Service den ich je erlebt habe"
Negativ: "Business class luggage came late."
Negativ: "Out of Vegetarian food. As per them it was because ticket was booked less than 24 hrs"
Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."
Positiv: "Gutes Essen, große Auswahl beim Entertainment"
Negativ: "Entertainment Display hatte schlechte Qualität, leider seltene Getränkeangebote bei einem 12h Flug! nicht ganz so gute Beinfreiheit!"
Positiv: "Sehr nettes Personal, sehr gutes Essen! Super Entertainment! Angenehme Beinfreiheit! Immer wieder Getränke angeboten bekommen!"
Negativ: "Leider ca. 1h später gestartet, wegen technischer Probleme... aber besser am Noden gelöst, als in der Luft aufgefallen!"
Negativ: "light breakfast and light snacks for an 8-hour flight? come on!"
Die First Class von Emirates ist sagenhaft. Kann ich nur schwerstens weiterempfehlen. Die Kabinen, Toiletten/Duschen, das Personal, Essen und Onboard-Unterhaltung wird man nur schwer toppen können.
Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"
Positiv: "Quick boarding, good choice of movies"
Negativ: "Would have been nice to get offered beverages more often. Was hard to get water as much as I needed without disrupting my fellow seat mates."
Negativ: "-Seat comfort - stingy with morning coffee -terrible departing plane"
Positiv: "Entertainment always the best!!! The spacious seat and quick check in system"
Negativ: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"
Negativ: "Gepäckausgabe in München. Langsam wie immer"
Negativ: "Gepäckausgabe in München. Langsam wie immer."
Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"
Positiv: "Crew was good, flight was on time."
Negativ: "They could have given the amenities, which I think they forgot"
Positiv: "Double seat on economy class upper deck"
Negativ: "Crew can be more friendly"
Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"
Negativ: "Flew airbus 380 all the way and it was super comfortable!"
Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"
Negativ: "Nichts alles super"
Negativ: "Emirates could do better!"
Negativ: "Inkompetenter Stewart"
Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."
Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"
Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"
Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"
Positiv: "Fabulous flight and trip to Australia"
Negativ: "Airport helpers at both airport are not dealing properly. Newark wheelchair employees were demanding for big money as tips. Why money is charged to use trolley to move luggage????"
Negativ: "Very bad service we press the light no one comes and the food is really bad and when I went to go get a cup of tea for my headache the crew member got really mad saying where is your cup we aren’t going to give you a cup where is your cup we gave you several cups where are they getting really mad at the end we made a complaint and the manager gave me some toys"
Positiv: "The ICE entertainment"
Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"
Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."
Positiv: "My first flight with Emirates. Excellent all round"
Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."
Negativ: "Food was pretty bad."
Positiv: "Smooth flight, courteous staff"
Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."
Positiv: "The crew were nice"
Negativ: "Terrible food Outdated entertainment"
Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."
Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."
Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"
Positiv: "Es war einfach alles perfekt"
Positiv: "I like the aircraft itself, so far pilots are well professionally trained. I feel safe riding in your aircraft."
Negativ: "The food is not good. I chose chicken but unfortunately no chicken only small mashed potatoes and gravy and when I asked for another one the crew said no more chicken lol.So I skipped 1 meal"
Positiv: "Good leg room and good service. Food decent and 380 has very good stable flight even with occcasional turbulence"
Negativ: "Cannot think of anything I dint like"
Negativ: "Did not like the fact that I was not able to upgrade"
Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."
Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"
Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."
Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."
Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"
Positiv: "Premium economy that is the best we’ve had . Better amenities, food, service than any other airline we’ve tried"
Positiv: "organization ans timely process on the check in counter on forward"
Negativ: "the gate announcements not very clear."
Positiv: "The seat @ premuim economy is excellent with great amenities. Food was awesome and catered to cutomers diet needs. The crew was great considering the Language barriers."
Negativ: "Nothing! Awesome Airline. Would use again when traveling to Asia."
Negativ: "Good everything"
Positiv: "Crew was okay. Food was the worse ever. Middle comfort on seats"
Negativ: "If the food was suitable for human being"
Positiv: "Crew was the best ever, and I've been flying on China Air for 40 years.... they must have put in a good program to achieve this better-than-before result."
Negativ: "Boarding from a shuttle bus gate at midnight is problematic... we had to stand on the bus in the dark, and couldn't figure out when the driver was going to turn or stop or go, so people (including many old people) were tripping over for the duration of the bus ride."
Positiv: "Entertainment selection"
Negativ: "Food and drink selections were ok only. They ran out of one option for dinner."
Positiv: "Very enjoyable and comfortable flight"
Positiv: "The crew were good"
Negativ: "Food is not good"
Positiv: "the headphone was so great that i was away from the noise, and i do had a good sleep on the plane."
Negativ: "it’s a pity that i missed the hot snack of premium economy."
Negativ: "Could have a better"
Positiv: "The meals are very good and tasty, good portions."
Negativ: "The economy seat is OK but too distance between seats could use extra inch."
Negativ: "I spent another one thousand us dollar to buy another ticket, because their website's problem. I will file complaint when I am back to USA."
Negativ: "Terrible experience. 3 hours on tarmac, no hotel, lost a night of sleep. Booked with United and am waiting to hear back from Kayak for my refund. Kayak did not impress me at all either, very poor communication. Still no email acknowledging the refund. Please contact me so this can be resolved and I can stop stressing. Email is best since I have another flight."
Positiv: "They used a new aircraft. From Jakarta to Taipei was the worst, they used an old aircraft."
Negativ: "They do not have additional new movie on board. The movies are remain the same when I flew from Honolulu to Taipei in April 2018."
Negativ: "Essen ist super und ich bin noch mit einer 747-400 geflogen und das Flugzeug ist sehr gut"
Negativ: "The flight was late, and with a short layover in TPE, I had to run through the airport to catch the connecting flight. Quite a stressful experience.!"
Positiv: "Warm service from check-in to destination. Counter staff arranged, without hesitation, upon my casual asking if could change to window seating and she did it with a smile (though I've web-checked in already). Service on flight was heart-warming too!"
Positiv: "Amazing seats, Blue Label in business from Taipei -> SFO. Very courteous staff."
Positiv: "Staff, food, and entertainment."
Negativ: "I took four flights total to Bali and back ever single flight was delayed in boarding..."
Positiv: "Crew was great. Food was okay. Great comfortable Flight"
Negativ: "Dis not get my sheets or pillow for the reclining seat. Movies are limited"
Positiv: "The crew is always very helpful and polite go out of your way to make you comfortable I have a slight disability that they accommodate when possible"
Negativ: "Who was a good trip there was nothing I did not like everything that I expected the food could have been a little bit better but it wasn't bad"
Positiv: "Good staff, new planes, polite and efficient"
Positiv: "It was a great flight There staff were great, even fed us on a 80 minute flight"
Positiv: "Plane and entertainment. The "family couch"."
Negativ: "The flight attendants. With the exception of a couple they were very impersonal, and cold. Rushing through services, basically throwing food at you. They would get you what you needed, but always seemed to be a hassle. If it wasn't for the nice new plane and couch option I wouldn't consider flying them again. I was expextinf much better service from an Asian carrier."
Positiv: "Boarding was disorganized"
Positiv: "The flight crew were extremely friendly and nice."
Negativ: "I had a pleasant ride. So I enjoyed my trip"
Positiv: "No issues, no delays, food and services on par."
Positiv: "The aircraft is very poor the seat is very bad condition you feel like you sitting on steel sheet for the link of the flight which is 13 deceit is very nerrow very bad condition , when I ask the host he said the aircraft is going to be retired next week so that's a very bad luck for us to fly 13 hour in this condition food is very bad I was disappointed out of the whole trip"
Positiv: "The crew on ground and inflight all display the same attention to details professionalism and courtesy. Inflight food is the best, truly first rate."
Positiv: "The middle seat was empty on my flight, I appreciated the extra room."
Negativ: "The movie selection was not super up to date."
Positiv: "They were so helpful and kind at the check in counter. They allowed us to change our flight so we could arrive in Hong Kong early. We really appreciate that."
Negativ: "Very very slow exit at SFO"
Negativ: "Cramped seating"
Positiv: "Good flight crew"
Negativ: "Hard to understand English and didn't exert enough effort to let the connecting flight wait for 5 mins. Had to extend half a day doing nothing in the airport instead."
Positiv: "Since there is no Premium Economy class on this route, I was upgraded to business. Good, but not great experience."
Negativ: "No complaints, except that the business lounge at TPE, after the very long ordeal of going through security, is out of the way. Why the lights there would be so dim is a mystery to me, but the lounge is great."
Positiv: "Would have liked better seats since we are so tall, but overall, very comfortable flight."
Positiv: "The flight and crew were very good. About one hour flight and they served a hot sandwich snack."
Negativ: "The flight was delayed by a half hour."
Positiv: "Flight landing delayed 30min, cutting into transfer time. China Airlines was amazing in making sure I didn't miss it. They moved me up towards the front of the plane and had personnel at jetway to escort me through baggage claim and customs. Thank you for the great customer service!"
Negativ: "Crew was not friendly, very little patience. Overall just the way they served us as passages. Had better crew service in other flights"
Positiv: "Same. Movies, staff, food."
Negativ: "Seats are too small"
Positiv: "Crew ! Very quick and accomodating"
Negativ: "Oh the veggies in the noodles was kinda overcooked but the noodles is delecious"
Positiv: "Being on a Classic Comfortable Jet Aircraft.. Pleasant surprise... Thanks for the memories."
Negativ: "GREAT flight... Textbook.. Perfect Thanks for the beautiful landing..."
Positiv: "Friendly and helpful service at Kaohsiung airport. Overall service on the flight was excellent,too."
Negativ: "Food was poor on this flight."
Positiv: "On time. Roomy seats. Good customer service. Food was good."
Negativ: "Didn't fly from Atlanta."
Positiv: "loved every bit of the trip!"
Negativ: "i cant remember anything that i disliked. but maybe it was so good it set the bar high for the connecting flight"