Positiv: "Preis-Leistung ist vollkommen in Ordnung. Aber das weiß man ja vorher."
Negativ: "Wir hatten knapp 2 Stunden Verspätung, weil der Pilot sich verspätet hat."
Negativ: "No kids Magazine vor a little Toy for the Son."
Negativ: "Beide Male um mehr als 30min zu spät"
Negativ: "There was a long cew at the bag drop off. I almost missed my flight although I was at the airport 2 hours before depature!"
Positiv: "Pünktlich und gut organisiert in Rom."
Negativ: "Zu wenig Platz für die Beine."
Negativ: "Sehr laut! Eng gestuhlt, Abgabe des Handgepäcks :-((("
Positiv: "Ansprachen der Kabinenchefin"
Positiv: "Nette Crew und wirklich cooler Pilot"
Negativ: "es war alles super"
Negativ: "Es gab eine große Verspätung, die als man schon am Flughafen war und gewartet hat imme rlänger geworden ist. Das Bordpersonal war auch nicht sehr höflich beim Einsteigen"
Positiv: "Der Preis war der ausschlaggebende Punkt für die Reise"
Negativ: "Zuerst der Platzmangel dann die Verspätung beim Abflug, beim nächsten mal Lohnen sich paar Euro mehr auszugeben und dafür auch was zu erhalten."
Negativ: "Sitzplatz zu eng,Flugzeug ist alt"
Positiv: "Friendly competent staff."
Negativ: "Lack of space between the seats."
Positiv: "Quick flight."
Negativ: "They threw a black man off the flight for being rude. He wasnt being rude. He was travelling with gf for romantic weekend in Amsterdam. Despite quite a few passangers speaking sensibly on his behalf and despite him apoligising to keep himself on flight. Clear racism!!!!"
Negativ: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."
Positiv: "Speed of getting to the destination"
Positiv: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Negativ: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."
Positiv: "Crew, staff,"
Negativ: "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."
Positiv: "For a trip lasting less than 2 hours, an agent told me a small personal bag was allowed. After waiting on a huge line to board my plane, turns out I had to shove my bag into my carry on luggage because I was misguided by the EasyJet agent entirely. Awful service in comparison to line lengths and rules, idiotic overlook by staff and generally subpar airline service."
Negativ: "Staff agent said a tiny carry on purse was allowed (mine was so small that it could’ve easily slipped into the pocket of the back of the seat in front of me). When I was ready to board I was rushed to stuff my bag in my carry on despite being told previously it was allowed. Also an incident where another passengers water bottle spilled onto my carry on (no doubtedly) because he was forced to stuff the tiniest of all things into his carry luggage) was handled very poorly by staff, with annoyance that we brought it to attention."
Positiv: "Arrived 10 minutes early at the stand. The seat next to me was empty."
Negativ: "I have getting a bus from the plane to immigration. This seems to be the case at Zürich with Easy jet flights"
Positiv: "Freundliche Crew, ruhiger Flug, Start und Landung angenehm, Sitze bequem."
Negativ: "Recht wenig Beinfreiheit, sofern man größer als 1.80m ist"
Positiv: "The only positive aspect of last night's flight was the helpful, friendly crew."
Negativ: "When eventually called to the departure gate we were around an hour and a half delayed so 8.30pm rather than 7pm. We queued along a corridor down a stair case and into the gate itself. It was hot, stuffy and families with small children and pram/, pushchairs were left balanced on the steps. 2 ground crew eventually arrived. No announcements were made. Children cried and got restive as we waited and waited. Eventually we heard our plane arrive at the gate. No announcement from ground crew. We waited. People felt ill. we were called through and herded towards to exit door. We waited, we complained, some decided the train might be a better option."
Positiv: "Nettes Personal"
Negativ: "Glück gehabt, da wir in der ersten Reihe saßen, somit viel Platz hatten, sind beide sehr groß, in den normalen Sitzreihen wird das schnell mal beengend."
Negativ: "2 Stunden Verspätung"
Positiv: "Flight was quick and comfortable. Crew were excellent and friendly."
Negativ: "Longest queue to check in I have ever seen in my life. Even though we arrived with hours to spare we ended up being rushed forward to check in, rushed through security having no time for breakfast as we had planned, onto a plane that then sat on the tarmac for two hours and when it got away no time for a warm meal on board."
Negativ: "Flight left late. Hand luggage bag had to be checked in. I had to go straight to work after I Ianded so didn’t appreciate the extra 20 minutes wait at the luggage carousel. I was told the overhead lockers were full, which they weren’t."
Positiv: "Pünktlich gestartet, schrecklicher Flughafen in Schönefeld"
Negativ: "Pünktlich gestartet, schrecklicher Flughafen in Schönefeld"
Positiv: "We got there fine :)"
Negativ: "The flight was late which complicated things for us in Stockholm."
Positiv: "Get what you pay for"
Negativ: "Unfortunately there was a 45 minute delay before take-off"
Negativ: "Easy jet late yet again, no food on board. This is becomming a typical occurance out if Luton and its just not good enough."
Positiv: "The speed of the que was not to bad"
Negativ: "Very unprofessional service from the lady that checked myself and my friend in. I had 2 very small bags with me. Not even reaching 15 kilos. Has I had problems with my big luggage I had to use to smaller bags. She said very rudely. "You paid for 1 bag, you will have to pay. Surely whatever the policy is. She could use her common sense and be more understanding as I told her the zip in my bigger bag wouldn't close. The smaller bags didn't even weigh 15 kilos. We then had to pay 38 pounds for absolutely nothing. After we paid She looked at the bags as if she knew she was wrong as they were so small it really didn't justify that amount of money. We payed then she said nothing and angrily told us to speak to customer services and get out of the que as there were more other ppl in line. I will never ever use easyjet again. Will go to British Airways or raynair. Easyjet greed for money is ridiculous."
Positiv: "EasyJet hat alles richtig gemacht. Boarding und Start waren pünktlich. Auch die Landung war pünktlich"
Negativ: "Am Flughafen in Frankfurt war unser Gate noch besetzt, daher standen wir länger auf der Landebahn"
Positiv: "Das Flugpersonal war aufmerksam. Der Flug startete verspätet."
Negativ: "Essen nur gegen Bezahlung. Sitze sehr eng. Bordunterhaltung nicht vorhanden."
Positiv: "Das Flugpersonal war aufmerksam. Der Flug ist verspätet gestartet."
Negativ: "Essen nur gegen Bezahlung. Sitze sehr eng."
Positiv: "Das Flugpersonal war sehr höflich."
Negativ: "Essen muss bezahlt werden. Bordunterhaltung war nicht vorhanden. Sitze waren sehr eng."
Negativ: "Verspätung - versprochenes Getränk und Snack aus Zeitgründen nicht erhalten,...."
Positiv: "Günstiger Preis"
Negativ: "Die Auskunft über die abflugzeiten waren sehr verwirrend"
Positiv: "Staff on the plane, views of Switzerland."
Negativ: "Flight was delayed twice, but we were at the boarding gate when found out, then given an incorrect time which was brought forward later. It was all confusing"
Positiv: "Had a great seat, 2f and middle seat was empty so had plenty of room to lounge about"
Negativ: "All was good"
Positiv: "Paid for speedy boarding and it got us on the aircraft 2nd"
Negativ: "No entertainment."
Negativ: "Flug stark verspätet Pilot unsanft gelandet"
Positiv: "Flug war günstig, pünktlich und preiswert. Mehr Ansprüche an einen Kurzstreckenflug habe ich nicht, da ich diese meistens sowieso durch schlafe."
Positiv: "Comfortable. Large plane"
Negativ: "I was not allowed my hand luggage on in the cabin on the trip down or return as was told the cabin was full. That is would go in the hold but it would be first off. So many people came on after me with much larger hand luggage! Also my bag was last into baggage reclaim both times"
Negativ: "Die Verspätung..."
Positiv: "Nice cabin crew"
Negativ: "Delay due to late arrival then deicing. Food expensive and not much legroom."