+ Es war ein angenehmer Flug trotz Verspätung. - Die Toiletten waren gehen Ende des Fluges absolut ekelerregend aufgrund von Unfähigkeit mancher Fluggäste anständig auf die Toilette zu gehen.
Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"
Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."
Positiv: "Guter Service"
Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."
Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."
Positiv: "The movie selection was very good."
Negativ: "The seat was kind of tight."
Negativ: "Didn't have a whole lot of movie options relative to other airlines Food was basic but ok Zone boarding was not a good idea"
Positiv: "Love it"
Negativ: "Nothing to report."
Positiv: "I liked the selection of movies and entertainment. I had brought a book, podcasts, and games, but I ended up just watching movies."
Negativ: "The seats recline so far that the headrest screen ended up way too close to comfortably watch movies or effectively use the tray. The people in front of my wife and I kept their seats fully reclined, even during the meals, and it was very uncomfortable. One of the meals had a pepper sauce that had such a strong smell that I was nauseous until the end of the flight. While the chicken meal I ate was fine, there wasn't much chicken at all."
Positiv: "Loved how the ride was dead so I was able to get a whole row to myself and stretch out. Food was excellent! Flight attendants were very nice!"
Negativ: "Crazy uncomfortable seats, esp for such a long flight. I’m 5,7 and my knees were jammed into the seat in front of me for the whole flight. Spent 45 minutes trying to land because of weather was very inconvenient. Other than the free dinner/breakfast we were never given the option to buy food."
Positiv: "Food was pretty good."
Negativ: "Taller so hard to get comfortable."
Positiv: "Friendly crew"
Negativ: "Cramped seats"
Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."
Positiv: "The attendants were friendly. The air conditioning was on point. Good music. I listened to the new slowdive for the whole flight."
Negativ: "There wasn't anything I remember not liking. It was great."
Positiv: "Major kudos to the flight attendants on our flight! They really helped is by provinding plant based food despite not pre-ordering it. GreAt job!"
Positiv: "Brand new aircraft"
Negativ: "Not gourmet not even fast food. A lot of area for improvement."
Positiv: "Nice plane, solid food."
Negativ: "Waaaay too hot."
Negativ: "While booking the tickets I was told that my luggage will be checked in till my final destination but I had to collect them at Narita airport. I had to cancel my plans of sight seeing at Tokyo downtown due to this."
Positiv: "Crew was great"
Negativ: "Seats were to close together"
Positiv: "I was concerned the length of travel. The flight and staff were very enjoyable. The meals were tasty. Will definitely book again."
Negativ: "Food was terrible Flight was not full and I tried to get bettuer seating but I was told there is none available. Then after boarding they had someone else with the same seat number. Very strange"
Positiv: "The flight attendants were very professional and accommodating."
Negativ: "Our flight was delayed 2 1/2 hours at Narita and then again in Toronto for another 2 hours. Plus my family and I were tired from the 11 1/2 hour flight and when we get to check in the attendants were very rude, almost like it was a bother to them when we asked for help, it was probably because I interrupted their conversation. Every airports kiosks are different and that was our first time going through there so we just wanted to make sure that we did it right. Then when we get to the gate where we're suppose to leave out from, I asl the attendant there who I can talk to about forgotten bag on board. She then goes to tell me that I need to call the 800 #, Abd I said but I'm here at the airport can't they just bring it to this gate and she then got an attitude and said that they couldn't do that and I would just have to go to the lost and found which was downstairs. I was on the line with lost and found before I went to ask her any questions, and I mentioned to her that I had been on hold for 30 minutes, and she said they weren't going to answer. So I then asked hire am I suppose to get my bag then? She repeated about calling the 800 #, and at this time a lady runs up the counter thinking that she missed her flight. She shows the attendant her phone and is hysterical thinking that she missed her flight and the flight attendant told her just go sit down it's not here yet you didn't miss it. The customer then starts yelling in another language and the flight attendant just tells your just go sit down calm down and go sit down. She's doing all of this while I'm standing there she pulls out her phone and then told her co-worker I should put her on YouTube the way they do us. All the while I'm standing there because I still have more questions and she just ignored me like I wasn't even standing there. I more than likely will never fly this airline again, I'm paying for their services and to get treated like this, no thanks!!"
Positiv: "Overall air cabin crew service was great. Food was average. Seat was comfortable. Entertainment was great!"
Negativ: "My elbow keeps pressing on the light button on the remote on the right arm rest which was slightly irritating. But nothing major"
Positiv: "On time departure Food was good"
Negativ: "Flight attendant should be friendlier"
Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."
Positiv: "The seats were unbelievably squishy. And the crew was quite rough."
Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"
Positiv: "On time"
Negativ: "Food not so good and far in between"
Positiv: "Nicely managed and well served."
Negativ: "None. The food and entertainment were rated 3 stars as there wasn't any for this flight."
Positiv: "they had many movies. I enjoyed watching two of them."
Negativ: "Food was just okay."
Positiv: "I liked that I was switched to Japan airlines. Things went smoother from there"
Negativ: "Didn't get to fly the day I was supposed to"
Positiv: "Seat number was displayed on the monitor of the sheet."
Negativ: "Japanese movies, TV was small."
Positiv: "Great airplane service, people and amenities"
Positiv: "Food and crew were awesome, very attentive to details."
Negativ: "Got delayed for almost two hours so rush hour in Japan was my welcome party and it was horrible, when you are on a tight schedule two hours is two much, lost my flight connection to Hiroshima, had to go on bullet train which added 4 more hours instead of 1:25 on a plane."
Negativ: "Missed it due to our first flight being delayed- ended up with ANA air. SCORE!"
Positiv: "Fairly quick! Staff were really nice and helpful."
Negativ: "Flight was delayed one hour. Very uncomfortable seating arrangements for a long-distance flight."
Positiv: "I appreciated the timing of when they fed us. It was almost like they read my mind each time I thought... Hmm I'm getting hungry. The movie/tv selection was excellent."
Negativ: "I felt cramp, which it's economy class so of course. But in the back there were tons of open rows and I wish they had spread us out."
Positiv: "I had never flown before the day I flew with Air Canada, and the flight I had with them was an international flight to boot- about 13 hours. I was very comfortable in my seat, and caught a fair amount of sleep on the plane. The food was pretty good for "airplane food" reputation, and Air Canada's in flight entertainment is abundant."
Positiv: "Although I had to walk quite a way to get to my seat, once I got there, I had a very comfortable and enjoyable flight. The food was good, the bathrooms were close and easy to get to, the crew were friendly and helpful."
Negativ: "I wish there were more wholesome movies or audio books to choose from."
Negativ: "Not a single flight during my entire trip, including flying back home, departed on time."
Positiv: "Dreamliner was airy and pleasant. Large screens. Electric outlets"
Negativ: "Need more E books and audio podcasts."
Positiv: "Decent movie and game selections."
Negativ: "The flight attendants seemed unhappy, sassy and got frustrated easily."
Negativ: "Small seat, cold food, main dish was not good, poor selection of movies"
Positiv: "Not much. Maybe the boarding is not bad and the flight is on time"
Negativ: "The crew is rude and unprofessional. Really low efficient and the seats are uncomfortable. Too tide for a 14 hours flight"
Negativ: "They stole some of my property of my checked bag. Bunch of thieves. Arrogant people like Sue from Vancouver. She is also nasty ugly."
Negativ: "We waited nearly two hours AFTER WE BOARDED THE PLANE for a flat tire to be changed, or so we were told. In typical airline fashion, we were told several times that the delay would probably take about 15 minutes, turning into nearly 2 hours. In combination with the change I described above and the 9.5 hour flight to Tokyo, we were completely done in for 2-3 days after we got to Tokyo."
Positiv: "It was better fright than expected. We didn't enough time to enjoy Canada airport . We made a onetime fright but took long wait at customs."