Weniger Verspätung wäre schön gewesen ;)
Sehr schnelles und effektives Boarding. Schlechte Sitze. Kein Getränkeangebot
Positiv: "Great crew and comfortable seat"
Negativ: "Die Sitzgurte sind eeeextrem kurz"
Positiv: "Nothing really."
Negativ: "On time boarding, better communication, better amenities. Cheap airline. You get what you pay for."
Positiv: "The cabin crew was very good. The check in process was tough but the representative was nice."
Negativ: "The boarding representative wasn’t very welcoming and the baggage hold volunteering wasn’t explained fully to passengers, otherwise they’ll volunteer."
Positiv: "flight left close enough to onetime to arrive onetime, flight was smooth"
Positiv: "No food or entertainment available on board so I simply gave a neutral three stars (this was not expected with a budget airlines). Quick and easy boarding."
Negativ: "I sprinted to my gate because I was panicked I would not be allowed to board, because the gates “closed” 30 minutes before my flight. I arrived 5 minutes prior to this and they hadn’t even begun boarding."
Negativ: "Beide Male um mehr als 30min zu spät"
Positiv: "WE ARE STILL NOT HOME. WAS ORIGINALLY SUPPOED TO GET HOME AT 6P LAST NIGHT BUT BECAUSE OF CANCELLATIONS WE ARE STILL STUCK IN CHICAGO’S AIRPORT AND IM NEVER BOOKING THROUGH KAYAK OR KIWI EVER AGAIN. GETTING MONEY BACK FOR THIS BEYOND SHITTY EXPERIENCE STILL WOULDNT BE ENOUGH TO MAKE THIS RIGHT."
Negativ: "ACTUALLY BRING GUARANTEED A FLIGHT HOME. WE ARE STILL TRAVELING OVER 24 HRS LATER. COMPLETELY UNBELIEVABLE."
Positiv: "The crew was very friendly and helpful. For me, this makes all the difference in the world. I'll even overlook small problems if staff is pleasant."
Negativ: "It was unclear that we had to check ourselves in ahead of time online. The check-in crew said there was absolutely nothing they could do for us and that we should have read the "terms and conditions". Luckily, we arrived at the airport extremely early, so I had time to check in on my phone."
Positiv: "Good price, friendly stuff, no hiccups at all"
Negativ: "If they can give us a glass of water"
Negativ: "The landing was very bad"
Negativ: "Besser gepflegter Innenraum. Das Netz vor mit war total zerstört. Das Bordpersonal hat sich hinten versammelt und ununterbrochen laut geredet."
Positiv: "Efficient. Great crew. Left a bit late but the captain made up the time and we arrived a few minutes early."
Negativ: "Assisted boarding a bit sloppy"
Positiv: "Friendly crew."
Positiv: "Excellent flight."
Positiv: "Boarding was smooth and a far better experience than EasyJet's competitors"
Positiv: "Super schneller Flug alles gut gegangen"
Positiv: "No wait at the boarding gate. Punctual departure. 20 mins early landing. Luggage ready for immediate collection on baggage carousel."
Negativ: "Seat pitch could have been larger but wasn't too cramped."
Negativ: "1 Stunde Verspätung schon vor Abflug"
Positiv: "Efficient crew. Good landing in difficult conditions."
Negativ: "The boarding was long-winded and uncomfortable. There was a bus to a distant hard standing area."
Negativ: "The gate agent was extremely rude. She had very bad attitude towards customers. They forced me to pay for my carry-on luggage because they claimed that it did not fit in carry-on size of the company. I purchased an international carry-on size matter fact. The gate agent was also threatening to remove us from boarding the process. I've traveling so many places with many carriers but easyJet by far is the worst in term of customer service particularly from Copenhagen airport. I was departing from Paris and the staffs were very helpful and friendly."
Positiv: "Sehr freundliches cabin crew"
Negativ: "Chaos am Boarding. . No speedy boarding"
Negativ: "poor customer experience, ridiculous bag fees, horrible seats"
Negativ: "Zu viele Fluggäste mit riesigen Mengen an Handgepäck, so das die Mäntel nicht mehr abgelegt werden konnten"
Positiv: "Efficient. Got me too my destination with my luggage as soon as possible."
Negativ: "Thin, hard seat, became uncomfortable after 10 minutes. They need more padding in the seat. Even though I was very tired, I found it impossible to doze because of the angle of the seat and lack of foam in headrest. Made a 2 hour flight quite unbearable even though I paid for extra legroom. Is foam an expensive luxury / too heavy?"
Positiv: "Flight was ok once we finally got on the plane. Very basic but ok for a short flight"
Negativ: "Customs clearance que was ridiculous, a massive line that was slow moving. Took well over an hour and got out of control as many people on the flight tried to fight there way to the front. I’ve traveled to many many countries over 30 years and it’s one of the worst travel experiences I’ve had. The one easyjet person that we could find had no clue and all he could do was try and hurry everyone up which added to the panic and made it worse. I won’t be rushing back to france."
Positiv: "Man saß bequem in der teuer gekauften Notausgangsreihe. Crew war freundlich"
Negativ: "Schreckliches Publikum, 20 % waren total besoffen und jammerten, dass die Bordbar alle war"
Positiv: "Sehr gute Hilfestellung bei der Verladung des Handgepäcks"
Positiv: "Plane was comfortable and not too full."
Negativ: "Flight left a app it late. Verbal announcements in the boarding area were very difficult to hear. They need to upgrade the PA system in Bordeaux."
Negativ: "Gate announcements. Flight was delayed so screens just kept showing "Gate info at 12.30" At 12.30 I checked the board and it said "Gate closes at 12.35". Quite ridiculous, and caused unecessary stress."
Positiv: "Online Check in gut aber auch kompliziert für nicht mehr sehr junge Menschen"
Negativ: "Verspätung, kein gratis Getrränk und Essen. Alles Zusätzliche müsste bezahlt werden"
Positiv: "My bag was added to the hold with no extra cost The crew was really polite and kind"
Negativ: "The flight was delayed about half and hour. The plane was dirty, remainings of food on the floor from previous flights."
Positiv: "We left about 30 minuets late but flight was great and landed about 25 minutes late"
Positiv: "For a trip lasting less than 2 hours, an agent told me a small personal bag was allowed. After waiting on a huge line to board my plane, turns out I had to shove my bag into my carry on luggage because I was misguided by the EasyJet agent entirely. Awful service in comparison to line lengths and rules, idiotic overlook by staff and generally subpar airline service."
Negativ: "Staff agent said a tiny carry on purse was allowed (mine was so small that it could’ve easily slipped into the pocket of the back of the seat in front of me). When I was ready to board I was rushed to stuff my bag in my carry on despite being told previously it was allowed. Also an incident where another passengers water bottle spilled onto my carry on (no doubtedly) because he was forced to stuff the tiniest of all things into his carry luggage) was handled very poorly by staff, with annoyance that we brought it to attention."
Positiv: "Pünktlichkeit der beiden Flügen"
Negativ: "Das Einchecken, resp. das Boarding."
Positiv: "Der Flug ist nicht pünktlich gestartet"
Positiv: "Very friendly and efficient cabin crew"
Negativ: "Little leg room - but you get what you pay for and the tickets were really good value"
Negativ: "2 Stunden Verspätung"
Negativ: "Surprised by extra fees at gate for a bag"
Positiv: "Insgesamt war das Bordpersonal sehr zuvorkommend, es war genug zu essen und zu trinken da."
Negativ: "Der Flug hat ungefähr 50 Minuten Verspätung gehabt, was halb insgesamt der Flug nicht besonders angenehm war."
Negativ: "1.5h verspaetung"
Positiv: "Hinflug ohne Probleme."
Negativ: "2,5 Stunden Verspätung auf dem Rückflug, schlechte Infromation über die neue Abflugzeit, unwürdige Bedingungen im Warteraum beim Gate.in Bordeaux"
Negativ: "The delay and lack of free drink"
Negativ: "Seats don't recline. Never had that happen before. No free food or drink, have to pay for everything."
Positiv: "The flight to be on time for once"
Negativ: "That this flight is ALWAYS LATE"
Positiv: "EasyJet hat alles richtig gemacht. Boarding und Start waren pünktlich. Auch die Landung war pünktlich"
Negativ: "Am Flughafen in Frankfurt war unser Gate noch besetzt, daher standen wir länger auf der Landebahn"
Negativ: "haben 2 mal das gleiche ticket bekommen und den flug vwepasst!!! icj finde das eine absolute frechheit"