Finde günstige Flüge von Guangzhou nach Österreich

Positiv: "Great seat with extra legroom, very attentive cabin crew."
Negativ: "Boarding"

Positiv: "Great seats, great crew."
Negativ: "Was not anything too exciting on Entertainment with regards to movies, but personal choice really."

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Positiv: "Crew was amazing"

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Positiv: "I would like to see you distribute toothbrush kits in economy class, even if you do not consider 7-8 hour legs as long haul flights"
Negativ: "there were no toothbrush kits given out in economy class"

Positiv: "Friendly crew, extra legroom, great entertainment options."

Positiv: "Onboard wifi"

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Negativ: "Food"

Positiv: "super comfortable. Food is not very tasty , could be better."
Negativ: "Food in business class is not very tasty , could be better."

Negativ: "Inkompetenter Stewart"

Positiv: "entertainment was great!"
Negativ: "Not much to eat for a vegan."

Positiv: "Everything was great"
Negativ: "Nothing bad"

Positiv: "The flight was on time and the crew was nice."
Negativ: "The entertainment options and food were outdated and very much unpleasant."

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "The entertainment selection."
Negativ: "The watermelon in the salad was almost spoiled."

Negativ: "Boarding took very long and seating was very weird. A lot of people including me were moved around multiple times due to seating problems. Apparently there was no sync between the staff itself and everyone was trying to solve this problem in their own way. However the good part was that they were at least trying to solve the problem! Flight was delayed by about 30 mins due to this chaos."

Negativ: "Co passenger is rude or showed attitude"

Positiv: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"

Positiv: "Really you excell in satisfying customer.through lovely reminders."
Negativ: "Vegan dishes not available .."

Positiv: "The ICE entertainment"
Negativ: "Nothing"

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "Comfort level was below expected for Emirates today, because the flight was very packed. I didn’t get the ability to choose or change my seat while checking in online and checking in at the counter and was not able to change out of a middle seat. We also took off 1hr + after the original departure time."
Negativ: "Not sure why I wasn’t able to change my seat during check-in, this is usually standard. Other than that, the flight was fine."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Positiv: "Timing, no delay"

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Delayed departure. Unable to catch up time. Landed late. Bus took a very long time. Missed the connecting flight"
Negativ: "Hotel with all meals provided."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "Es war einfach alles perfekt"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "The comfort ,food"
Negativ: "Crew was not polite and had an attitude when requests was made."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Positiv: "Gulf Air ist ausgefallen und wir wurden auf THAI umgebucht Nicht empfehlnswert!"
Negativ: "Früher war die THAI mal gut, jetzt nicht mehr. Nur das Essen war besser als bei Gulfair"

Negativ: "For a 1 hour flight from Chiang Mai to Bangkok, they served a delicious meal and hot beverages. Great seats in business class. Nice Thai lounge in Chiang Mai airport. Would definitely fly Thai Airlines again!"

Positiv: "Seat not comfortable but it was an airbus so that’s normal."
Negativ: "Entertainment was unusable picture sounds skipping all over!"

Positiv: "Flight was on time"
Negativ: "Despite pre ordering, no special meal. Flight attendants were rude"

Positiv: "The crew did an excellent job."
Negativ: "The plane was broken. Old. I paid for business and they couldn’t even allow business to board first. On screen entertainment was broke. Seats were broken. The seats DO NOT fold flat in business. Not a good experience, do not recommend. Fly Singapore airlines if possible, Thai airways just doesn’t have it together- plus it’s relatively the same price with way better amenities and experience"

Positiv: "Service"
Negativ: "Improve food Better movies"

Positiv: "Die 777 auf dem Rückweg von bkk war definitiv enger bestuhlt als auf dem Hinflug von München. Viele haben sich darüber beschwert. Essen ok."
Negativ: "Zu enger Sitzabstand, kein Vergleich mit Emirates. Die Filmauswahl eher spärlich und auf deutsch die Ausnahme. Thai baut qualitativ sehr ab...bin da besseres gewöhnt."

Negativ: "Boarding was chaotic, the gate agent did not call to board by group number"

Positiv: "- The check in and seating went smoothly. The sign w/ designated boarding seat numbers worked well. - Crew were helpful and professional."
Negativ: "- Entertainment system may need to be upgraded. - Food was a hit and miss. Perhaps, providing more fruit rather than cake or pudding may help improve the experience."

Positiv: "A young very professional crew made the journey a pleasant trip"
Negativ: "Nothing really"

Negativ: "50 min delay so I missed my connection"

Positiv: "Toiletten Sauber. Essen (Fruit pattern) war sehr gut"
Negativ: "Mehr Wasser anbieten"

Positiv: "Improve entertainment & Food"

Positiv: "Superflug"
Negativ: "Nichts"

Positiv: "Sitz war alt und abgenutzt. Crew war durchschnittlich freundlich."
Negativ: "Bessere Sitze. Freundlichere Crew."

Negativ: "Trotz Flug während des Tages mussten die Fenster abgedunkelt werden ... total gegen den Biorhythmus."

Negativ: "Seems like a simple thing but they should give Lao immigration paperwork out to passengers. No reason to not do this simple courtesy that all the other airlines do."

Positiv: "Comfortable seat, good entertainment options"

Negativ: "Auswahl für essen (Vegan) nicht möglich, die bordunterhaltung nur auf wenigen Monitoren"

Positiv: "I didn’t like the seat belt it looks like a car seat belt not comfortable. The food and the service was excellent"
Negativ: "The WiFi"

Negativ: "On this flt just the inflight entertainment system at my seat which was not working"

Positiv: "die Flugbegleiter sind sehr freundlich und zuvorkommend"
Negativ: "thai erzwingt den checkin am counter und öffnet erst 2std vor abflug....keine lounge, keine sitzgelegenheit....man ist zum herumlungern gezwungen....der maschine sieht man innen auch an, dass die besten Zeiten vorbei sind und irgendwie ist man froh, wenn man im Schmuftelbus sitzt um zur immigration zu gelangen.....NULL BusinessClass feeling. die lounge in Vietnam ist bemüht, aber wertschätzung sieht anders aus"

Negativ: "The flight was delayed by 30 minutes. If it was not delayed, I'll give it good rating."

Negativ: "The plane was delayed about 30 minutes. They should improve this."

Positiv: "Everyone was very nice and hospitality was great."
Negativ: "a better selection of movies/entertainment."

Positiv: "Good food"
Negativ: "Flight was over an hour late"

Positiv: "Super friendly staff"
Negativ: "Less films in German"

Negativ: "The food selection. Pre-Packaged and snack from Bangkok in business class is a bad idea"

Positiv: "Personal, Sitzplätze, Menü etc"
Negativ: "Die Verspätung, wenige deutschsprachige Filme"

Positiv: "Quick flight"
Negativ: "Food was awful Crew before flight in Krabi were quite abrupt Flight was delayed so good job I booked a longer stop over else I would have missed my next flight"

Positiv: "Nice plane. Seats fairly comfortable. Pleasant crew."
Negativ: "No boarding organization (board rear seats first), mass chaos. Seafood spaghetti should be eliminated as menu item."

Positiv: "Zuerst mal zum Negativen... Die Zwischenlandung in Bangok erfolgte eine halbe Stunde zu früh.... Betreuung, Essen und Getränke war absolut i.O. Moment..., habe noch was negatives... Es gab kein Campari Orange. War leider alle. Der Gin Tonic als Aperativ tat es aber auch. Wenn es irgendwie geht, fliegen wir seit 10 Jahren mit Thai. Vorzugsweise versuchen wir die A380 zu buchen., aber die Triple 7 ist auch i.O.."
Negativ: "Hatte ich zuvor schon geschrieben. Und war eher scherzhaft gemeint."

Positiv: "Super Personal und Essen war gut. Kommen oft vorbei und bringen Getränke oder in der Küche holt man sich mal ne Banane. Gerne wieder."
Negativ: "Plastikbesteck ist nicht Stade of the Art"

Negativ: "Super delayed."

Positiv: "Friendly staff and crew. Flight went as well as possible over the mountains from BKK to CNX."
Negativ: "Took bus from gate to a different gate. Had to walk up three sets of stairs to walk on to a jet bridge that was connected to the main airport. In flight snack would have been better not consumed. No illness, just didn't sit too well."

Positiv: "Inflight good. Food average. Unfortunately there was AirCond snag and delayed for over an hour, arrived KULAP safely."
Negativ: "Attentive and helpful cabin crew."

Positiv: "Huge plane that wasn’t full so it was very comfortable. Boarding was quick especially since I’m a Star Alliance Gold member so was one of the first on the plane. Bags also came out first & delivery was very quick. Looking forward to flying Thai again several more times this month & wish I could experience their international service which I’m sure is stellar."
Negativ: "Only thing I would mention is alcohol is not served but that’s apparently standard for Thai domestic flights."

Positiv: "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
Negativ: "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."

Positiv: "Das Personal wie immer nett und aufmerksam."
Negativ: "Essbesteck jetzt auch in Plastik."

Positiv: "Showing the Thai ways."
Negativ: "Maybe it’s time to change the seats. No USB charging ports but there’s power outlet."

Positiv: "Great service, comfortable seats, great entertainment."
Negativ: "N/A"

Positiv: "Überpünktlicher Abflug, Personal gut und freundlich"
Negativ: "Sitzabstand etwas wenig ..........................."

Positiv: "Das Personal an Bord ist sehr freundlich und hilfsbereit, zuvorkommende."
Negativ: "Das Essen an Bord ist sehr gut."

Negativ: "Initial flight was cancelled. Crew was not helpful or informative. Was not compensated for delays at all, missed wedding functions!!"

Positiv: "Friendly staff."
Negativ: "Seat is too narrow and the recline is not ergonomically designed, i.e., uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."

Positiv: "Friendly and helpful staff. I was carrying medication that needed to be in a cool box. A flight attendant provided me with ice cubes wrapped in plastic bag and paper towel. She checked with me from time to time to ensure that the medication was kept in the proper temperature during the flight. That was first class service and I couldn't thank her enough."
Negativ: "Seat is too narrow and the recline is not ergonomically designed, in short, uncomfortable. The entertainment portal is not user friendly. Food quality and variety seem to have declined."

Positiv: "Das Boarding war sehr pünktlich"
Negativ: "Essen sehr gut und reichlich Peronal freundlichen wie jeder Arlein Ist."

Negativ: "Badly delayed and no information was given on the correct ETA and on the status of the connecting flight"

Positiv: "Service was great, crew on board were friendly and good entertainment."
Negativ: "Was not given my special dietary food at beguinning of flight and was also not received the help I was assuered when flight was delayed."

Negativ: "Everything"

Positiv: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Negativ: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Positiv: "Klm's consistantly high standards in everything they do."
Negativ: "Nothing"

Positiv: "Impressive service... amazing crew, very friendly and professional"

Positiv: "Muslim food"

Positiv: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Negativ: "Move the drapes a few more inches back."

Positiv: "Fast boarding"
Negativ: "Slow in refuelling, got us delayed for 40-"

Positiv: "economy plus seats were nice, great movie selection, especially international movies"
Negativ: "crew was not friendly, i had to ask for water many times, usually water person walk the aisle. food was terrible. other carriers food were better"

Positiv: "The aircraft"
Negativ: "No overbooking next time!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Food and service"
Negativ: "Working wifi would be good. Better A/C. More comfortable seats"

Positiv: "Friendly crew"
Negativ: "Can’t think of anything"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Negativ: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Positiv: "Friendly crew"
Negativ: "KLM lost one piece of my luggage"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "They left my bag off the plane. Ridiculous."

Positiv: "Everything was smooth and effortless."
Negativ: "Can’t think of anything."

Positiv: "Nothing"
Negativ: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."

Positiv: "Nothing!"
Negativ: "We were told they were holding our flight, we ran 3 terminals and they’d already left."

Positiv: "It was all fine"
Negativ: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Negativ: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Positiv: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Negativ: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Positiv: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Negativ: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Positiv: "Gaps between seats are very narrow."
Negativ: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Positiv: "The crew was really friendly."
Negativ: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Positiv: "Crew was excellent -kind nice and very attentive"
Negativ: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Positiv: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Negativ: "Except for the man next to me - great!"

Positiv: "Efficient crew"
Negativ: "Long, slow line at check in. Not many new movies or tv shows"

Positiv: "The crew was efficient. Flight left on time. Food and wine served."
Negativ: "No entertainment."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Negativ: "Nothing to say"

Positiv: "Comfort was better than on the previous Dash-8. Food was OK."
Negativ: "Despised the cold temperature and cold draft in world business even with all vents shut off...gave me a head cold. Boarding was disorganized. There was no sense of direction; ergo, everyone was jumping in."

Positiv: "Overall good"
Negativ: "A"

Positiv: "Everything"

Positiv: "as expected"

Positiv: "Gute, warme Decken, Augenmaske auf Nachfrage.."
Negativ: "Das Essen.."

Positiv: "I would like my money back,because I paid almost 50$ for the travel insurance. Would you please help me. Thanks"

Positiv: "I thought the seat were better and were very uncomfortable!"

Positiv: "It was a newer model of the plane that I flew out with and it showed. Excellent interior, food was better than the previous flight. Very comfortable and functional for each individual . Crew were fantastic in there dealings with the passengers Overall a very pleasant experience"
Negativ: "The inflight entertainment was not as good as I expected. To the extent there wasn’t anything that I wanted to watch as I’d seen the only 2 films that I wanted to watch in my previous long haul leg. TV series were severely lacking in choice as was the latest movies."

Positiv: "Yes"
Negativ: "Yes"

Positiv: "The team was very pleasant and helpful."
Negativ: "The movie selection was not the best for US movies."

Positiv: "Price"
Negativ: "Leg room in economy is tight"

Positiv: "On scheduleno headset nor reading materials"

Positiv: "A-380 seems to be significantly quieter than the 777."

Positiv: "Excellent"

Positiv: "Nice plane"
Negativ: "Non"

Positiv: "HORRIBLE! It was CANCELED by the Airline"
Negativ: "This Airline is Reportable to the FAA."

Negativ: "my baggage didnt arrive with me"

Negativ: "Lost my luggage for ever"

Positiv: "AMAZING, cheap and fantastic free hotel for layover"

Negativ: "Never again"

Positiv: "I like the cleanliness of the toilet"

Negativ: "The airline broke my luggage, which make me very unhappy. They broke the handle as well as the wheels, they were obviously just throwing my luggage around. I am expecting a call or email back regarding this situation."

Negativ: "I wanted to upgrade my ticket and they didn't take Discover, the staff was not very accommodating."

Negativ: "More variety is needed."

Positiv: "Great!"

Positiv: "none"
Negativ: "whole trip was disaster"

Negativ: "4 hour delay without sufficient reason, Uncomfortable seat."

Positiv: "na"
Negativ: "na"

Positiv: "Overall everything was nerdy pleasant. I have nothing to complain about."

Negativ: "Small plane so not very comfortable."

Positiv: "Good wine"
Negativ: "No sparkling water, no good meet"

Negativ: "Too crowded. Seat size small and aisles narrow. Not enough bathrooms."

Positiv: "price"
Negativ: "No fresh fruits were given. They should keep some apples or some other fruit for those who miss their lunch schedules"

Negativ: "I want to receive info about reimbursement"

Positiv: "Having flown internationally often, but never on China Southern, I was more than impressed and please with the complete experience."

Positiv: "Would be nice to be able to charge phone."

Positiv: "Everything is excellent"

Negativ: "see comments above"

Negativ: "We couldn't land in Kunming so we arrived with 6.5 hours delay"

Positiv: "all good"
Negativ: "no worries"

Positiv: "Good"

Positiv: "none"
Negativ: "Will never use this airline."

Negativ: "Lost my luggage"

Positiv: "Plenty of movies friendly stewardesses"
Negativ: "Arm rests on my row or this plane didn't go up. Touch screens on my seat and a seat mate were wonky at times"

Negativ: "Same as above except it was better when we arrived in Hanoi."

Negativ: "They kept one of our luggages back in China... 'Security' reasons. They took my shells I picked from the beach. Who does that???!"

Positiv: "My parents were excited about their first time visit to the United States."

Positiv: "Kind.."

Positiv: "Ease of change of planes"
Negativ: "Long walks through airport seemed endless Shuttle bus to gates steep stairs no ramp or elevator Exiting plane. Glad it wasn't raining"

Positiv: "Same as above"
Negativ: "Same as above"

Negativ: "There is no hot wet napkin to clean face before sleep or wakeup! No toothbrush no noodle when I was so hungry! Grade: F"

Positiv: "There was a good amount of leg room for an economy seat"
Negativ: "I wish there was a bigger movie selection"

Negativ: "Hope to keep departure on time !!!!!!"

Positiv: "great price and overall service"

Positiv: "I like the web that show me my travel schedules, I don’t need to look for email. But when I check in airport, they ask me flight confirmation number which I don’t know either that number doesn’t indicate. So I hope that you also include flight confirmation number too."

Negativ: "Delayed / diverted - no communications whatsoever"

Positiv: "crew is ok though not much speaking english"
Negativ: "no other comment"

Positiv: "Just good overall. Beats any American carrier (which is not saying too much!)."
Negativ: "Was late. But they were very apologetic (not their fault). Seattle port entry is HORRIBLE. I thought China was bad!"

Positiv: "Crew was amazing. Welcoming, helpful and caroming to passengers needs."
Negativ: "Replace worn out seats."

Positiv: "You give me the suck time form shenyang to Fuzhou . I have to pick up all my stuff and chinking all the stuff to shenyang form Fuzhou . And just a 40 minute how I make it ? And I miss my fly to Fuzhou . I have to buy 2 new tickets form shenyang to Fuzhou ! $400 .. I feel so bad very bad .."
Negativ: "How you guys gonna do for it ?"

Positiv: "Nice flight; very comfortable"
Negativ: "Short flight; so no in-flight entertainment (no problem though)"

Positiv: "Very responsible and kind cabin crew. We were delayed by maybe 8-10 hours because of weather. The crew would have to work all night, but were very kind about the situation."
Negativ: "Short flight; so there was no real in-flight entertainment. That's really alright though."

Positiv: "Crew's Services"
Negativ: "Snacks and water ran out during the last several hours of the flight. For shorter people, their feet would have difficulty touching the floor."

Positiv: "ALL"

Positiv: "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."
Negativ: "I paid $14.95 to have a seat selection before departure however, my seat was given is in the middle not the roadside seat I prefer either karak to refund all seat selection charges."

Negativ: "Flight got delayed in Xiamen, miss the connecting flight to chongqing."

Positiv: "Getting off of the plane"
Negativ: "This was a discount garbage carrier. I have ridden on cargo boats off the coast of Nicaragua that I would recommend before Xiamen. They don’t give you your connecting boarding pass when you leave the country. You have to go through China’s bullshit customs service three times just to get to your next flight. Chinese customs is like a bowl full of retarted fish smelling their own farts. Six people doing nothing while one blithering idiot Stubles through paperwork."

Positiv: "food and service"

Positiv: "Everything"

Positiv: "No problems for the price"
Negativ: "Ok no problems for the price"

Positiv: "None"
Negativ: "I didn’t realize that Chinese transit visa is needed to transfer at Xiamen airport. When I bought the tickets, I wasn’t notified nor advised to get the Chinese visa. The Xiamen rep at Lax didn’t let me board first and I explained and they gave me the visa waiver paperwork. It was so much of hassle. I’ve laid over many Chinese cities via different airlines and never had any problems. Will not fly again on Xiamen!!"

Negativ: "The flights got delayed. One of the flights got delayed without a notice in advance."

Positiv: "Finally getting a flight the next day"
Negativ: "My seat was given to someone even though I still had time to make the connection."

Negativ: "We meet different problem in this flight. First, the boarding start late and we arrive late more than one hour. They could organize the entrance with range of number. The food was ok, but the beverage is poor, just half glass of wine or juice. no more. one small bottle should be normal fro lunch or dinner."

Positiv: "Plane was new and clean. Flight crew was very friendly. Liked the mood lighting during the flight. Good selection of films to watch during the long flight."
Negativ: "The food was okay but they ran out of selection a couple of times so I had no choice what to eat. But that’s it nothing else I didn’t like. Really good airline."

Positiv: "Clean plane. Left on time. Better than average legroom."
Negativ: "Movie selection was virtually all violent related. Nothing the airline can do about the numerous Security checks passing through this Airport."

Positiv: "Nothing. never boarded. Took the train instead."
Negativ: "1 hour connection. I missed my flight because the flight out of LAX got delayed."

Positiv: "Very good service. I have a bad knee and they did a good job of helping. Long layover is ok, they offer free hotel. Side benefit you can be a tourist for a short time."
Negativ: "Lounge could be improved. Does not compare to other Airlines Lounges."

Negativ: "wrong food?"

Negativ: "u had to transfer ur luggages even though its the same airline. what a joke? u had to get through numerous security points to get through the airport what the hell?"

Positiv: "The flight crew was kind..really hard working.."
Negativ: "I was not informed before hand I needed a visa to enter China..Xiamen international airport does not have transit lounge...so leaving on the 6 December from Lax to Xiamen ..I was denied to fly Xiamen so they scrambled last minute an put me on China southern airlines...upon return from Singapore I had to pay for Chinese visa since I was to return through Xiamen...it was a nightmare"

Positiv: "I liked the plane. 787’s are the smoothest rides."
Negativ: "Xiamen Airlines should be applauded for having a direct flight from LA to Qingdao. But they have a lot to learn about the proper service and materials in business class. Not surprisingly, they have gone for the cheapest way to service the customer. Lot to learn."

Positiv: "I like the price but best of all the service and the attention given to us by all staff members."
Negativ: "Everything was great!"

Positiv: "entertainment choices were good"

Positiv: "Crew from lax to xiamen were good they took care of my meal from xiamen to bkk . They offered me their food which was pretty generous of them"
Negativ: "I called 24 hrs prior to my flight to ask for Vegetarian meal but that was not available... There was so much problem with food . And the toilets were very very dirty :("

Positiv: "Seat were comfortable , staff friendly"
Negativ: "The long layover"

Positiv: "Crew are nice and friendly."
Negativ: "Not a nice experience for a 5 hour flight. I don't understand the comments people are posting regarding the entertainment, it was just one poor Chinese movie, no choice at all. Food was poor. Seats were old and not at all spacious. Thankfully i had an empty seat next to me. This was just like a regular China domestic flight."

Positiv: "Even though the flight was short, a simple meal was served and it tasted great. It was around dinner time but I wasn't expecting a meal. The flight crew was friendly and professional also."
Negativ: "The flight landed at an outlying terminal and we had to be bussed to the main terminal. Just a little inconvenience."

Positiv: "All announcements in Chinese and English. They keep feeding you."
Negativ: "Lots of checkpoints but hey. Why complain about them trying to keep us safe."

Positiv: "Staff was friendly"

Positiv: "Nice and friendly. Chinese is always spoken first then followed by English. Pillow and blanket provided."
Negativ: "Window seat on a 14 hour flight has its pros and cons. Little more room vs having to wake people up to get up and walk or go to bathroom."

Negativ: "I was denied a boarding pass and was not allowed to transit through China, because of a visa that was needed I was not told about by Kayak.com. Therefore, being the last day I was allowed to stay in Thailand, I had to scramble to find an outbound flight the same day, including paying almost double the cost of the original flight. The Thai check-in agent told me to never transit through mainland China again, because the visa requirement information that is not provided."

Negativ: "XiamenAir lost one of my bags and has still not found it"

Positiv: "no regards for customers"
Negativ: "no regards for customers"

Positiv: "Crew was super friendly, professional and excellent!"
Negativ: "The 10 hour layover :("

Positiv: "The offerings of beverages and the choices were good"
Negativ: "Lack of communication by staff. Lack of entertainment on 14 hour flight. Was told not to use device while others were able to use."

Negativ: "I missed the connecting flight and was rerouted on a Nov 2, 8:35am China Southern flight from Guangzhou to Manila"

Positiv: "Crew and staff are professional and worked well together, fairly efficient"
Negativ: "Upon landing, there was a problem with airport customs and immigration which prevented the passengers from leaving the plane. Crew needs to be more proactive with (1) passengers getting up too early and blocking the aisle out of turn. An elder woman was trying to get her bags and exit her row and passengers from behind were not letting her collect and exit. I stopped the rude people from the back who were getting off out of turn. Instructions need to be issued, let people get off the plane in orderly fashion. and (2) crew did not inform passengers what was happening with immigration and customs holdings things up until I hit the service button a few times. Tell the passengers what is going on rather than allow tempers to heat up"

Negativ: "Xiamen airlines are horrible I will never fly them again. Phillipines airline was excellent"

Positiv: "Flight Attendants were nice a professional Seats comfortable Meal size was quite large for economy Domestic"
Negativ: "Check In Agent said my ticket was incorrect? Had to go to about three different desks with very limited English. Had a baggage overage that I was happy to pay for but would have had to go to another desk to pay. Would have missed my flight. Hand carried 8 pieces of dry cleaning through the Airport. Not customer saavy or friendly."

Positiv: "787 Dreamliner's hardscape was new and clean. IFE was decent but had some anomalies (can't take off of pause unless you shut off screen, select same movie and resume). Food was fairly decent and plentiful. Think a cheap chinese diner & you've got it."
Negativ: "Crew was efficient but can't speak Englsh worth a nickel! While I have a limited ability in Mandarin (think 5yo vocab), the announcements in Engrish was almost as bad as some of the translations in many Chinese products. I pity the people who can't understand ANY Chinese: they could not possibly get most of the announcements. They should really get at least 1 FA that can speak and understand English. The signage in Xiamen (I was transiting from LAX to TPE) was amazingly poor and confusing. You basically stumble from 1 floor to another based on the signage. The airport was actually very large for what appears to be a medium size city."