Finde günstige Flüge von Guadalajara nach Österreich

Positiv: "Fue muy buen vuelo y el personal muy amable Gracias !!"
Negativ: "Lo q mas me gusto q fue un vuelo a tiempo y amables el personal"

Positiv: "Fue un vuelo muy tranquilo y todos muy amables gracias!!"
Negativ: "Muy cómodo el avión y el personal"

Positiv: "Fueron muy amables en el aeropuerto y en el avión"
Negativ: "La atención de las personas a cargo"

Positiv: "Safe trip and very nice crew."
Negativ: "Something to work on is organizing the flights in order when you are checking in. I arrived and it was a mess, we didn't know where to go and which line to take. Please make sure you put signs so we can follow and be more organized."

Positiv: "Boarding was efficient. came through often for water, coffee etc"
Negativ: "Rotten attitude of most flight attendants (especially boarding door attendant for ATL-LAX portion and first class attendant for LAX-OGG portion). Some of the worst I've experienced in a while."

Positiv: "Flight cancelled"
Negativ: "Flight not cancelled"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "The crew was great and very friendly."
Negativ: "Never enough room and the food was okay. But what’s new about this when it comes to air travel?"

Positiv: "Having the whole center three seats to myself. The food and beverages were really good as well."
Negativ: "Both flights were significantly late to depart. Also the WiFi on the transatlantic flight was out."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Positiv: "No major delays and able to make my connection. It was a standard flight without too much to report on"
Negativ: "wish there could be less trash generated on airplanes. I notices that Flight Attendants on this flight separated the plastic cups from the trash, and I hope this got recycled."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Positiv: "On time"
Negativ: "Nothing"

Negativ: "Na"

Positiv: "Flight Attendant Precious was just as her name precious and was very impactful in my amazing journey experience."

Negativ: "Plane was late numerous times. Boarding was painful"

Positiv: "Easy boarding process, on-time departure and arrival and extremely comfortable!"
Negativ: "NA"

Negativ: "They ran out of blankets, earphones on the flight"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Negativ: "Not enough entertainment. Movies and TV series are old. There was a crew member when I came on board that was a bit rude and sarcastic."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Same exact comments as first flight"
Negativ: "Not a complaint"

Negativ: "Boarding was awful. It took about an hour to board and no reason was given until we were taxiing. (The crew was delayed.) Overhead storage was insufficient. Seats are too narrow. I paid for extra leg room, which I got, but I don't appreciate elbows in my ribs for the whole flight."

Negativ: "flight rerouted to LAX!"

Positiv: "Nice crew, no delays"

Negativ: "Service, puntuality, the flight was delay, no word of apology for been late"

Positiv: "Everything"
Negativ: "Nothing everything smooth"

Positiv: "All on time, the flight attendants were nice and polite."
Negativ: "That I couldn't change my seat (I didn't want in the confort zone) just in an empty row that it was behind me."

Positiv: "The Delta team was very kind and accommodating to me and my baby and did all they could to make it easier for me."
Negativ: "Baggage drop- the line was longer for that than the security clearance! Perhaps have people pay at the kiosk for their baggage so the line moves more quickly."

Negativ: "Expensive food"

Positiv: "Staff was great!"
Negativ: "No TV for movies."

Positiv: "The welcoming and kindness of flight attendants and staff"
Negativ: "That headsets are not free and the leg space seemed tighter than usual"

Positiv: "That I had room to accommodate my at the time disability and the crew members amazing"
Negativ: "No Tv at all."

Positiv: "Super friendly staff and on-time flights. Love the TV, movies, wi-fi and snack goodies!"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "I love flying with Delta because of the entertainment that they provide. It makes the time go by faster. My 5 hour trip was over before I knew it!"

Negativ: "The prices of the available snacks."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Short and nice flight"

Positiv: "Aircraft appeared to be brand new"

Positiv: "Friendliness, spirit, organization of crew."
Negativ: "The obvious- no leg room, no food"

Positiv: "I had an open seat next to me."
Negativ: "Bumpy flight"

Positiv: "Air crew was friendly and tried to get people settled as quick as they could to get back on time"
Negativ: "plane was a bit late getting in so we left Tampa late fortunately my transfer gate was only a short walk from the arrival gate in Detroit so no issues catching my next flight."

Positiv: "N/A"
Negativ: "The crew, the airplane and the service at the airport was the worse experience of my life, I will definetly avoid Delta and Aeromexico for my future trips."

Positiv: "Seats were comfortable, choose your own entertainment has new and classic films. Snack selection and quantity were low compared to JetBlue."
Negativ: "Took too long to board the plane. Wifi never connected."

Positiv: "Staff were polite"
Negativ: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"

Positiv: "I liked how generous they were with food and drinks"
Negativ: "Free WiFi could have made the flight a lot better"

Negativ: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Positiv: "The plane size & comfort was excellent. The staff were very friendly"
Negativ: "N/A"

Positiv: "KLM STAFF WERE VERY PROFESSIONAL"
Negativ: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Positiv: "Reclinable seats."
Negativ: "The food!! The lights could be dimmed as it was a night flight."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Don’t be late"

Negativ: "Travelled business class and was ace experience"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Negativ: "Flight cancelled"

Negativ: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Positiv: "yes"
Negativ: "not really"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Entertainment options."
Negativ: "Service was poor, seat did not recline, and the food was terrible."

Negativ: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Negativ: "wasn't able to take the flight since I missed it"

Positiv: "The crew was efficient. Flight left on time. Food and wine served."
Negativ: "No entertainment."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Everything was clean and well organized."
Negativ: "The flight was delayed 1 1/2 hours."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Negativ: "Nothing to say"

Positiv: "Snooth and efficiënt with a KLM service"
Negativ: "No entertainment"

Positiv: "Good entertainment options. Nice flight attendants"
Negativ: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Negativ: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Positiv: "Food was just fine, movie selection very good"
Negativ: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Positiv: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Negativ: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Negativ: "Handgepäck konnte nicht untergebracht werden."

Negativ: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Negativ: "At some point the luggage was lost. here."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Negativ: "The food was okay, not that great."

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Negativ: "Flight way delayed 3 hours. Staff gave no information and wouldn't help rebook us onto other flights. They gave us food vouchers 2 minutes before we finally boarded, so we couldn't use them. The food on the plane had spoiled so we were all starving on the flight, and we all missed our connections. Horrible experience and wouldn't fly with KLM again."

Negativ: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us.The food was also mediocre."

Positiv: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Negativ: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Positiv: "The rest area"
Negativ: "The airport was cold and it should be warmer"

Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Boarding"

Positiv: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Negativ: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Positiv: "Pünktlichkeit"
Negativ: "Nur süße Snacks, nichts salziges"

Positiv: "The crew was great"
Negativ: "1-2 +cms leg space"

Positiv: "Freundlichkeit des Personals"

Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."

Positiv: "More space in business class (777-300) than many other airlines."
Negativ: "Entertainment very limited. No adjustable air vents in this aircraft"

Positiv: "Spacious business class seats, excellent meals"
Negativ: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."

Positiv: "Crew memebers"
Negativ: "Nothing"

Positiv: "Quick boarding, comfortable seating. Great food!"
Negativ: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Negativ: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Negativ: "Crew on the ground was very rude"

Positiv: "Incredible staff. Super polite"

Positiv: "Nothing !! Such a bullshit flight ever !!!"
Negativ: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"

Negativ: "boarding groups were not adhered to and those in a lower boarding group often boarded well after those in later boarding groups."

Negativ: "Sehr laut! Eng gestuhlt"

Positiv: "The crew was excellent."
Negativ: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Negativ: "Baggage check in was stressful"

Negativ: "Check in process running smoothly and better announcement of gate change"

Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("

Negativ: "Boarding at CDG was awfully slow"

Negativ: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."

Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."

Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"

Negativ: "Food"

Positiv: "Extremely hot the plane"

Positiv: "Crew was nice, too short of a flight to figure out more"
Negativ: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Negativ: "Arrived 5 hours late"

Negativ: "Verspätung"

Negativ: "I ordered Asian Vegetarian Meal. But they served me only pasta."

Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"

Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"

Positiv: "That I was able to sleep a bit on the flight - and that we gained an hour."
Negativ: "It left at 6 am. Which means we had a wake up call from the airport hotel at 3:30 am to stand in line with hundreds of others. The Air France app on my phone didn't let me pre- check in."

Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."

Negativ: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."

Positiv: "Flight attendants were very nice"
Negativ: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Positiv: "On time."
Negativ: "Did not seat together passengers, although booked and checked in at the same time."

Positiv: "Their evacution video is interesting"
Negativ: "The aircraft is a bit old and somehow the flight crew didn’t offer me the full menu as the menu describe. First time encounter that in a business class"

Negativ: "Leg space."

Positiv: "Comfortable, hospitality and wonderful service"

Positiv: "That flight have been short"
Negativ: "Fly attendants have been in hurry when they served snack"

Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"

Positiv: "Easy, fast, comfortable, no hassles"

Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"

Positiv: "Courteous crew"

Negativ: "15 Minuten Verspätung"

Positiv: "Boarding & disembarking"
Negativ: "Covid protocol"

Positiv: "Everything"
Negativ: "No"

Negativ: "Connecting drop off luggage was closed so I had to take my luggage with for about a mile"

Positiv: "Todo no ay espera. Y muy amable todo el perpersonal que trabaja ahi"
Negativ: "No tengo ninguna queja"

Negativ: "The check in was terrible. The line was 1 hour"

Negativ: "More leg room"

Negativ: "Inconsiderate about what is important to travelers."

Positiv: "nothing"
Negativ: "everything"

Negativ: "Checking in took a while in Aeromexico."

Negativ: "More information from the airlines when there’s a delay"

Positiv: "Seats could have been more comfortable"

Negativ: "It was excellent"

Negativ: "Price is OK"

Negativ: "Personnel at counter could have been more effective and friendlier and accommodating but some how it seems customers friendlier services never been or will be a priority."

Positiv: "The a accommodations for my mother who is handicapped."

Positiv: "Todo"

Positiv: "Aaeromexico gives free meal. Services were excellent"
Negativ: "The turbulence, not there fault but didn't like it"

Positiv: "Nothing im loose my fly . Im sick 10 minutes before boarding. When to the restroom. They don't let me fly. Im explained wat happened. They don't return credits for my next fly . I have to buy another ticket. They don't understand when people it's sick."

Positiv: "NICHT"
Negativ: "Ich habe eine minute zu spaet gekommen und die Flug war schon zu. Keine flexibilitat fuer ein Frequent Travel, den remote bus hat gerade den Passagieren nach Flug. Keine angebot zu mir bringen mit andere bus oder fahrzeug."

Positiv: "Allot"

Negativ: "Super hot humid no air conditioner at the airport elevator didn’t work and I’m handicapped so I had to pain he walked on the stairs"

Positiv: "Alles in allem ein sehr angenehmer Flug in einem modernen Flugzeug mit einer großen Auswahl an Bordunterhaltung. Pünktlich und freundlich. Auch alkoholische Getränke inkludiert (was in Amerika schon lange nicht mehr Standard ist)."
Negativ: "Das Essen war nur mäßig."

Positiv: "Leaving on time"

Positiv: "30 minutes early"
Negativ: "Nothing, everything was outstanding"

Negativ: "I had to pay for my luggage $1,600 pesos that's what I didn't like about my trip"

Positiv: "almost everything, meal movie and drink of choice included in ticket. even alcohol! and coffee seperate on top."
Negativ: "cramped seating smelly/messy lavatory."

Positiv: "I was able to get home."
Negativ: "Check-in at GDL airport is completely insane! They should have a line for those who have already pre-checked themselves and just need to drop off their luggage."

Positiv: "Foods and refreshers were good"
Negativ: "The wait time when boarding"

Positiv: "Lounge"
Negativ: "Seats and technology on the planes. Not the most modern fleet in mexico"

Negativ: "My luggage wheel was broken :("

Positiv: "Die Flugbegleiter waren aufmerksam und freundlich."
Negativ: "Leider war das Essen sehr schlecht, zudem waren die Fenster nicht steuerbar."

Positiv: "Das Personal war sehe aufmerksam und freundlich."
Negativ: "Das Hähnchen sah sehr eklig aus, die Pasta war fad."

Positiv: "organización , courtesy"
Negativ: "safety vídeo"

Positiv: "Das Personal war nett und aufmerksam und hat immer geschaut, ob ich noch etwas möchte. Es gab Kekse als Snack."
Negativ: "Leider war das Frühstück nicht wirklich angemessen für die Business Class. Geschmacklich war es nichts. Es ist, wenn man den Platz verlassen will, sehr eng in der Business Class, der Sitz an sich ist gut."

Positiv: "Everything was nice and easy."

Negativ: "All"

Negativ: "I document my suitcase they opened and stolen my clothing"

Positiv: "Nothing"
Negativ: "Delayed made me lose my connection."

Positiv: "Please see the above note"
Negativ: "Please see the above note"

Positiv: "Straightforward and good. Very Timely."

Positiv: "It was fast and easy n comfortable"

Negativ: "That they made me pay for my baggage"

Positiv: "staff was decent."
Negativ: "no usb plugs, no head phone jacks for movie, no wifi. very crowded tight seating almost unbearable."

Negativ: "Boarded and sat in hot plane with AC off for 15 minutes"

Negativ: "Part of my luggage was left in Guadalajara"

Positiv: "Movies snacks coke very friendly"

Positiv: "Everything"
Negativ: "Nothing was bad."

Negativ: "Seats did not have any earphone connections."

Negativ: "Didn't board on time"

Positiv: "Turbulence Ear popping"

Positiv: "Super smooth flight, good seats"

Negativ: "Lack of social distancing with American Airlines"

Negativ: "Awesome"

Positiv: "The crew was fine and was thankful they found a way to get back to Detroit (but, it required a stop in Dallas and an overnight in Chicago)"
Negativ: "There was no social distancing or enforcement for wearing masks. I saw no sanitizing on any of the three flights I had to take to get to Detroit. of the four airports only the one in Guadalajara asked any health questions and could be seen sanitizing the waiting room and eliminating seats to keep spacing."

Negativ: "We had to wait for an hour on the runway until we could approach the gate"

Positiv: "Crew"
Negativ: "Nothing"

Positiv: "The boarding process was easy"
Negativ: "N/A, ny flight was only 45 minutes. It was delayed 3 times."

Positiv: "Crew members were all very pleasant and personable. A very special experience with the local ticket agent / boarding agent (double duty) in Guadalajara: Maria Hernandez (or perhaps Fernandez) who was pleasant, professional, helpful and even called us respectfully by name ("Mr. and Mrs. Petrusek") She is an outstanding representative of American Airlines! Gracias to her!!"
Negativ: "Not a thing! We live in Mexico and we usually fly Volaris...I think AA just became our favorite airline!"

Positiv: "Good entertainment choices."
Negativ: "Uncomfortable seat with insufficient legroom wouldn't recline. Inadequate overhead storage (full flight)"

Positiv: "Early arrival, smooth flight, excellent flight attendant service"
Negativ: "Snack/food in first class (even though short flight)"

Negativ: "Crew should be trained again in basic stuffs."

Negativ: "kleines Frühstück für umsonst"

Positiv: "Almost nothing."
Negativ: "Communication in delays (we ended up being delayed for 13 hours in incremental delays), poor planning, lack of knowledge at the operations level around how long crew has worked, boarded the plane then unboarded the plane as the pilot decided he wanted tea, staff unempathetic and dismissive"

Negativ: "The DVD/ movies was having an issue.., couldn’t play.. I had to ask to have it reset a few times."

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "The crew was u professional at the gate and the flight attendant that spoke on the overhed was hard to understand"
Negativ: "Not flying AA"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Negativ: "the 767-300 is ridiculously outdated, too small, very little legroom, no chargers, no personal screens, and cold. Non functioning headset jacks. Was very disappointed for the price I paid."

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "The airlines don't allow enough room to sit comfortably. I am 6' 2" 250 lbs. My knees touch the back of the seat in front of me and there is no room side to side. Very uncomfortable."

Positiv: "The flight attendants were really nice."
Negativ: "No tv in the headrest."

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "Had pre assigned seats and American changed without saying anything."

Positiv: "Crew"
Negativ: "Delay, the waiting room was very hot, very small place for many gates. Not enough seats for rest until my flight comes"

Positiv: "Purser Rockland Albrecht and his crew went out of their way to make our over night flight BA as comfortable as possible. Found us better seats and checked in to see that all was well on a busy flight. Service has certainly improved!"

Positiv: "Macy in the first class cabin was friendly, attentive and very efficient."

Positiv: "Entertainment was awesome! Crew were nice. I liked the plane. Ride was smooth. Food was as can be expected."
Negativ: "The multiple delays. I purposely picked the earliest flight that would fit our schedule and even pay slightly more per ticket to do so. I’m traveling with 4 kids ages 8-1 and I know by experience that late nights don’t mix well with kids. We were supposed to arrive at 8:50, instead we arrived just before midnight. Can u say cranky kids? Sigh. We may not travel with kids for awhile to recover."

Positiv: "The food choices were good and the entertainment."
Negativ: "The seats were uncomfortable and the tray table was really low."

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "Breakfast on GDL-DFW and movie"
Negativ: "One hour delay on account of missing signatures from some mechanic according to the captain’s weak and shallow account of the facts. Flew with a 1st class upgrade to DFW and upon missing the connection to DSM (imputable to AA) I would have expected AA to have me await my later conection (3 hrs AA 2488) in the Admiral’s club especially after having paid for the upgrade. Instead, the bozo at the Admiral’s Club entrance in Terminal A A23 indicated that only Mexico City passengers were allowed into the Club even if as a GDL passenger I had a 1st class boarding pass. Poor and misguided management of the moment of truth on behalf of your employee with a 1 Million Miler customer. My experience recently with Delta and United has been with more open minded, customer centric and better trained airline staff. Disappointing and hope someone will read this and let me know that my note was heard. What is next?"

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "Accodation ofvstaff at gate, boarding, seat."

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "News, Maps"

Positiv: "Not exceptional"
Negativ: "Not much room for moving around but really fast"

Positiv: "Just a normal flight in a cramped airplane"
Negativ: "Just a normal flight in a cramped airplane, BUT almost 4 hours late, entailing a hotel stay."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "Planes were punctual and smooth flight"

Positiv: "Friendly staff"
Negativ: "Food was terrible and the seats tight"

Positiv: "The fact that the plane landed."
Negativ: "American Airlines is running neck and neck with United, competing for the world’s worst airline. They have crammed so many seats onto their planes that I’m surprised it isn’t a health hazard. I was in an aisle seat and every time I started to fall asleep, someone going down the aisle slammed into me, making any sort of rest impossible. And the flight attendants had the typical U.S. flight attendant perma-rage, of course. I feel sorry for them, underpaid and overworked, but always p***ed off. Anerican Airlines needs to look at Emirates and other non-U.S. carriers to learn how to treat their passengers."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Negativ: "The maintenance crew forgot to check 1 thing and that delayed us ~1h. Enough for me to have to run to catch my connection."

Negativ: "I know this isn’t Kayak’s issue but American Airlines literally forgot to put fuel into the plane. We were delayed for over an hour and luckily I made my connection in Charlotte but only because they held the flight and it was not full. Had it been full I would have lost my seat."

Negativ: "The food options on the brochure were not available, flight attendants had bad attitude and negative vibe"

Positiv: "we upgraded to economy plus seats and it made all the difference - just having an extra 4-5 inches made the 11 hour flight so much more tolerable than the trip to Madrid."