Tight space, No onboard entertainment, food served not so appetizing. There are other $food$ choices but you have to pay extra.
Positiv: "The crew was excellent."
Negativ: "The business seats at B777-300ER was very uncomfortable for a long distance trip with duration of 14,5 hours."
Negativ: "More food variety"
Positiv: "Price is good"
Negativ: "The food can be more improve"
Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."
Positiv: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Negativ: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Positiv: "SQ always has the best looking flight attendants"
Positiv: "Es war alles zur vollen Zufriedenheit"
Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"
Positiv: "Crew was attentive and made extra effort to meet special requests from passengers."
Positiv: "Movies selection is great. Seating space is comfortable."
Negativ: "Boarding process could’ve been smoother"
Negativ: "The lunch part at the end was a little late we had just had a snack and a small sandwich so we didn't eat a lot. But food was great!"
Positiv: "SQ always the best service"
Positiv: "Ok boarding, plane was new, entertainment system was up to date"
Negativ: "Premium economy service is even worse than economy as crew is never around and busy in economy. Seats are bigger but not really comfortable. Food is same as economy. Doesn't worth it to buy premium economy."
Positiv: "Average flight"
Negativ: "Seats on this aircraft have very upright seats. Not very comfy"
Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"
Positiv: "Arrived on time."
Negativ: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Negativ: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"
Positiv: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Negativ: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Negativ: "Flight way too cold"
Positiv: "Everything, perfect flight"
Positiv: "The crew, their professionalism and wide variety of entertainment."
Negativ: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Negativ: "2.5 hour delay"
Positiv: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Positiv: "Customer service, food, seats"
Positiv: "Seating was spacious, crew was attentive. Boarding was efficient."
Negativ: "The food choice was not pleasing to me."
Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"
Positiv: "Crew very friendly"
Negativ: "Essen könnte besser sein"
Negativ: "Essen könnte besser sein"
Negativ: "Outdated Cabin Fit Out"
Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."
Positiv: "A380 ist ein tolles Flugzeug"
Negativ: "Flight attendants were bot friendly, appearwd to be botheted when askes questions or requests were made."
Positiv: "Entertainment system"
Negativ: "Uncomfortable seats with no space, arrival at last gate"
Positiv: "Amazing service!"
Negativ: "Inflight entertainment wasn't as extensive as in previous years."
Positiv: "Entertainment excellent, cabin crew superb"
Positiv: "I like everything about Singapore airline service."
Positiv: "But I got to take Qatar airline and the service was great"
Negativ: "Almost missed the flight, havent noticed the passengers in prior"
Positiv: "Great set up with two seats, window and aisle"
Positiv: "EVERYTHING was great...from check in to the entire experience on board. Extremely friendly staff to delicious food and a great choice of beverages! Clean and tidy aircraft with lots of extra amenities. Pleasant flight, pleasant arrival. Always a great way to travel!"
Negativ: ""Customs" at JFK came to an entire halt. All passengers where stuck in the welcome hall for 1h, without any information, why held there and why nothing was moving forward. All CBP booths were closed, but 8 (eight!) employees, who normally direct arriving passengers to the kiosk-machines where hanging out in two groups sharing private stories and having laughs instead of at least informing passengers, what was going on. Lots of passengers where outraged...a couple in their mid 70s in front of us had to sit down on the floor, since they had circulation problems from standing in line so long. Sadly, JFK isn't what it used to be anymore."
Negativ: "Essen könnte besser sein"
Positiv: "Gutes Team"
Positiv: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Negativ: "Not much. This airline is up there with the best."
Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."
Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."
Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."
Positiv: "Boarding ok, timely departure. Food very good for plane food."
Negativ: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."