Trotz Reisechaos überall waren alle freundlich und hilfreich. Flug ist rechtzeitig angekommen und Gepäck auch.
Freundliche Crew, sehr guter Service. Kabine des Airbus A330-300 nicht ganz auf dem aktuellen Stand
Swiss Air required me to check my carry-on size bag and then lost it. They provided zero assistance locating it, deferring to the local airport (Florence), which has been helpful but Swiss Air has yet to get the bag to Florence despite ample time and additional incoming flights. Extremely poor service on the part of Swiss Air.
Auf 12 h Flug etwas wenig zu Essen.
Swiss was better than United flight I take to Newark to Mumbai
Delayed 1 hr on departure waiting for connecting passengers Delayed for 1 1/2 hours on landing at Newark due to unavailable gates for deplaning Person sitting in front of me coughing and sneezing entire flight at times without mask
Die Pünktlichkeit bei Swiss lässt zu wünschen übrig. Jede Woche mindestens 45 Minuten bis zu zu 105 Minuten Verspätung sind ein absolutes NoGo!
Positiv: "2 Flugbegleiterinnen waren sehr freundlich. Aber der für uns zuständige Flugbegleiter weigerte sich leere Flaschen bei uns abzuräumen. Solch einen schlechten Service, habe ich schon lange nicht erlebt!"
Negativ: "Service an Board war schlecht. Selbst auf Bitten den Müll abzuräumen, wurde er nicht abgeräumt. Völlig unverständlich."
Positiv: "Staff, not fully booked, lots of food and snacks"
Negativ: "Rushing from one terminal to another because the flights were too close together for my itinerary"
Positiv: "Endlich geregelter Ausstieg. Find ich super"
Positiv: "flight itself"
Negativ: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"
Positiv: "Die Crew wahr sehr nett und aufmerksam."
Negativ: "Mehr Auswahl an Filmen könnte sein."
Positiv: "The crew were friendly, helpful, and attentive. I'd love to fly with them all the time"
Negativ: "The business class seat felt a bit claustrophobic when in lie flat mode"
Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"
Positiv: "The plane was pretty cool. I like the fact that the overhead compartments had enough room. The staff was friendly, too. The piece of chocolate is very tasty."
Negativ: "Food on those airplanes is always bad. There were not enough chicken sandwiches and some passengers only were given cheese sandwiches."
Positiv: "I upgraded to premium economy, worth every dollar. seats were comfortable and reclined quite far."
Negativ: "honestly nothing needed improving ."
Positiv: "The crew was very accommodating"
Negativ: "Entertainment system was old and with few choices"
Positiv: "The crew was amazing"
Negativ: "Flight was a bit delayed"
Positiv: "Sauberkeit.Gut Informiert"
Negativ: "Das Verpflegung"
Negativ: "im hinteren Teil ist der Gang etwas gar eng zum laufen"
Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"
Positiv: "The seat was ok, I paid $ 115 per Trip ( total of $ 230) just to sit at the emergency exit to have some leg room and then I am sitting next to the bathroom and people stepping on my feet because they tend to hang out around the bathroom."
Negativ: "The flight attendant not wearing perfume. Food was very poor to say the least."
Positiv: "The food was the best I've had on any airline in recent times. On the first flight it was a croissant and a swiss chocolate, on the second flight it was a hot danish pastry."
Negativ: "The first flight was late so I was worried I'd miss my connection (however connection was delayed too so I made it). Also, I was asked to check in my bag because "the aircraft was full" however when I got on the plane I noticed it was half-empty and there would have been ample overhead room."
Positiv: "Crew good"
Negativ: "Baggage small bag forced to check"
Positiv: "super crew"
Negativ: "Wifi, Mehr Information über die App"
Positiv: "Die Besatzung auf diesem Flug war ausserordentlich. Sehr nett und aufmerksam."
Positiv: "Nette Crew, wie immer. Schoggi am Ende. Bequeme Sitze."
Negativ: "Wartezeit am Gepäckband und verspätete Ankunft resultierend in 40min Wartezeit."
Positiv: "Freundlich, Stiz ist angenehm"
Positiv: "Die Crew war sehr aufmerksam. Die Sitze sehr bequem"
Negativ: "Schlechte Benfreiheit. Insgesamt sehr eng in dem aus gebuchten Flugzeug"
Positiv: "Freundlich, pünktlich, gute Getränkeauswahl und Snack"
Negativ: "SWISS HAT SICH GEWEIGERT MEIN GEPÄCK NACH DUBAI durch zu checken - Trotz Business Class Ticket"
Positiv: "Great service on board, easy boarding, on time departure and early landing"
Negativ: "Seat pitch is a bit narrow and seats not as comfortable as they could be (short-haul business)"
Positiv: "They had many snacks and meals. Staff was very friendly."
Negativ: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."
Positiv: "Es gab sogar Verpflegung trotz des kurzen Flugs Schneller Start und Landung"
Positiv: "Pünktlich, ausreichender Sitzabstand, freundliches Personal."
Positiv: "Flight was delayed which caused us to change our flight from United to Lufthansa. Like Lufthansa much better."
Negativ: "Flight was delayed. Had to get a different flight because we would miss the next flight."
Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"
Positiv: "The crew was very nice and very good. They served the evening meal very promptly. They could have made another trash run prior to everyone trying to sleep for the night flight."
Negativ: "The coach seats are narrower than any I have encountered and they are very close to the rows in front and behind. Not comfortable at all."
Positiv: "Fast flight. Good service from luggage checking to landing."
Negativ: "Way too spicy beef chili. Confined space on airbus."
Positiv: "Lots of room because plane was half full"
Negativ: "I arrived almost early enough to get on an earlier flight. I think if I'd pleaded a bit more..."
Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"
Positiv: "Crew war trotzdem bemüht"
Negativ: "Getränke vorab fürs lange warten wären gut gewesen. Die Hitze im Flugzeug war unerträglich, die letzten 20 min. wurde es dann doch noch besser."
Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."
Positiv: "I got a surprise upgrade to Business Class where the service, food, and comfort were all excellent."
Negativ: "Flight was delayed for almost an hour while we were on board. (ultimately not the airline's fault), If I hadn't been in Business class, it would have been very uncomfortable."
Positiv: "Sehr freundliches Personal am Check-in"
Negativ: "Keine Lademöglichkeiten/ Steckdosen etc. Im Flieger"
Positiv: "Flugpersonnal aufmerksam und nett Essen sehr gut"
Negativ: "Schwierigkeiten zum Schlafen aber normal."
Positiv: "Great service--able to buy duty free even on such a short flight. Stewardess was able to take my order and complete purchase just before landing."
Positiv: "Service und Verpflegung an Board"
Negativ: "Der verspätete Abflug welcher sich auf 1.5 Std verzögert hat."
Positiv: "Loved the food, the comfort, the movies and the staff. They took EXCELLENT care of my bike, which I traveled with, and they we traveled safely to Switzerland!"
Negativ: "Nothing. It was a quick and easy trip!"
Positiv: "Great food, snacks, and entertainment."