Finde günstige Flüge von Graz nach Arizona

Positiv: "Comfort and safety"

Positiv: "It was a safe journey good rest and a very smooth operation"
Negativ: "More vegan options"

Positiv: "Service was ok not a big deal. Could've had a accommodate us for the 2 hour delay"
Negativ: "2 hour delay...and once in seat it was too hot with traffic of planes in front of us."

Negativ: "Was not offered a drink in first class prior to take off."

Positiv: "Flight crew was ok and boarding was really quick"
Negativ: "Terminal 2 security at LAX is awful and inefficient Also plane had a malfunctioning switch and it took them 1.5 hrs to fix while we are on the plane. This was 1.5 hrs delay on a 58 minutes flight. :("

Positiv: "Crew, chairs, entertainment"
Negativ: "Communication"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "All was good"
Negativ: "All was good"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "As usual, the food is pretty mediocre even in first class. Edible but now much more ."

Positiv: "Awesome prompt and courteous service."
Negativ: "Nothing"

Positiv: "Inflight movies and charging stations at every seat at the delta Gates and at every seat on the plane."
Negativ: "We had originally reserved a window seat and an aisle seat but when they changed our flight they put us by the window seat and the middle which we didn't like."

Negativ: "Got a stiff neck cause the seat would not go back. Makes it difficult to see the entertainment with my progressive lenses"

Positiv: "Wi-Fi and movies to pick from,super!! Nice music while loading and unloading. Calm feeling with everyone,brilliant idea. Keep it up!"
Negativ: "Best flight, security our always the downer in traveling."

Positiv: "Great"
Negativ: "Great"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Boarding was on time and the process was efficient."
Negativ: "The flight attendant could not serve coffee or tea due to "no potable water" onboard! The electric outlets at each of our first class seats were not functional, both the USB ports and the electric plugs did not work so we were not able to charge our phones during the flight. When I mentioned this to the flight attendant her response was that she had not received a report that the electric was not working. No other assistance was offered. There was very little legroom even though these were sold as first class seats. The plane was old and dirty, the armrests were sticky."

Positiv: "Everything"

Positiv: "Great service by crew!"
Negativ: "Took too long to get on board."

Positiv: "The flight was delayed by 50 minutes and then they underestimated the time to de-ice."

Negativ: "They changed my departure hours three times"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "."

Positiv: "Got an upgrade to econ comfort"
Negativ: "WIFI wasn’t working. USB charging port wasn’t working either"

Positiv: "Not much to like"
Negativ: "Poor customer service, panicking customers for nothing and just general lack of consideration for paying customers. Definite turn off to Delta. Not planning to use this airline agaon"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Negativ: "The crew was late so we were delayed two hours. I find that extremely infuriating when you are a passenger and have to show up two hours before your flight. I also would lose my job if I was two hours late for a client."

Negativ: "My flight got delayed for twelve hours with no compensation for a hotel."

Positiv: "customer siervice was great and welcoming was awesome"

Positiv: "Excellent Detroit crew"

Positiv: "On time departure; good updates by flight deck; luggage arrived unscathed."
Negativ: "Once beverage service was complete, flight attendants retreated to the back of the plane. On a 4-hour flight, it would have been nice to have someone come by and ask if we needed anything, such as water, coffee, or juice. Granola bar was good."

Positiv: "Crew was very nice, boarding went smooth and flight was on time... No complaints!"

Negativ: "It was freezing cold on that flight. Cold air from side panels above the windows was blasting in our faces."

Negativ: "Got stuck for two hours sitting in the plane because the computer systems went down."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Positiv: "Clean & modern aircraft Comfortable seat Proactive customer service"
Negativ: "Delayed departure (due to Air Traffic Control) Finding my bag damaged on arrival More refreshments would have been nice"

Positiv: "Tv on flight"
Negativ: "Flight attendant skipped me for drinks"

Positiv: "Got a window seat, my luggage arrived with me"
Negativ: "Late"

Positiv: "Fast boarding, everyone nice."
Negativ: "Wifi was yo and down the whole flight, about 20 times, so kids were not entertained."

Positiv: "Exit row seat with no seat in front. Was able to stretch legs."

Positiv: "we got on another air conditioned plane"
Negativ: "We initially were put on a plane with defective air conditioning.... it took 90 minutes to finally decide to put us on another plane. The older planes have hardly any room under the seat in the isle seats."

Positiv: "The flight attendants were very friendly"

Positiv: "On time, friendly crew"

Negativ: "SARS-CoV-2 und Abstandsgebot gibt es für LH nicht!? Biz mit nur 1 PAX bis Row 6, Eco bis Row 10 alle Reihen unbesetzt (Trimmung). Dahinter die Rows dicht besetzt, teilweise 2x2 im ohnehin schon eng bestuhlten CRJ. Bei Ankunft Busposition mit nur 1 Bus (Abstand im Bus??)."

Positiv: "Die Crew beim Boarding wie immer akkurat und freundlich. Leider gab es in der Eco nur ein Glas Wasser, was diesmal aber nicht kundgetan wurde (oder ich habe geschlafen und hab das nicht gehört). Danach war aber auch keine Motivation mehr vorhanden die ausgegeben Plastikbecher anzusammeln. Man sollte die einfach im Netz des Vordersitzes reinstecken. Naja ...."

Negativ: "Rückflug war 4h Verspätet und WiFi an Board war dann auch noch defekt."

Positiv: "Crew excellent"
Negativ: "Need to invent seat u can lay flat in"

Positiv: "I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!"
Negativ: "Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)"

Positiv: "Crew war nett"
Negativ: "Passagiere wurden umgesetzt"

Positiv: "stewardessen"
Negativ: "das pathos"

Positiv: "Da aufgrund der gewitterigen Wetterlage, viele diesen Anschlussflug nicht mehr erreicht haben war das Flugzeug nicht voll besetzt, weswegen ich gleich drei Sitze für mich allein hatte... für einen Langstreckenflug ist das natürlich sehr komfortabel! Besatzung sehr nett."
Negativ: "Das Wetter.... wie oben bereits angedeutet recht gewittrig, war ein recht turbulenter Flug. Man musste sich die ersten Zwei Stunden oftmals mit beiden Armen festhalten um auf dem Sitz zu bleiben..."

Positiv: "Pilotin war eine Katastrophe. Flug ungleichmäßig und die Landung total schlecht. Das. hintere Teil ist aufgeschlagen."
Negativ: "Landung und Flug"

Positiv: "Freundliches Bordpersonal"
Negativ: "Essen wurde kalt verteilt, auch in Business class recht enge Sitze"

Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"

Positiv: "Great amount of legroom, snack given even though < 1hr flight"

Positiv: "Smooth flight."
Negativ: "More leg room."

Negativ: "Alles ok"

Positiv: "Grundsätzlich guter Lufthansa Standard"
Negativ: "KEIN WiFi... wir haben 2019, richtig?"

Positiv: "Wir sind First Class geflogen, hatten Sitze in der Mitte nebeneinander. Trotz des streckenweise holprigen Flugs hatten wir es sehr bequem. Freundlichste Betreuung während des gesamten Fluges. Wegen der Kaschmir-Krise wurde der Flug umgeleitet und dauerte ca 40 Minuten länger. Wir konnten den buchstäblich erstklassigen Service also länger nutzen. Die Flugbegleiterinnen hatten in der Ausnahmesituation alle Hände voll zu tun. Wir haben uns trotzdem bestens betreut gefühlt."
Negativ: "Das laktosefreie Menü war nicht auf First-Class-Niveau."

Negativ: "There were not enough vegetarian options, so I had only bread, butter, and dessert."

Positiv: "Neues Flugzeug, gutes Angebot an Bordunterhaltung, sehr freundlicher und angenehmer Service"
Negativ: "Nichts zu beanstanden"

Positiv: "Soweit ok für die kurze Strecke"

Negativ: "Mehr als 2h Verspätung"

Positiv: "Boarding was easy. Flight attendants were so attentive in Premium Economy. Entertainment choices were excellent. There was a USB charging port on the back of the seat. All good!"

Positiv: "Boarding ist schnell erfolgt"
Negativ: "- Der Flug war 20min zu spät - Als Verpflegung gab es nur ein crosaint aus der Tüte - der Sitz war so durch gesessen das ich ein Metallgestell im Rücken hatte - Das Flugzeug war schon vom älteren Semester"

Positiv: "Crew tried its best to fulfill the needs of the passengers. Flight was overbooked."
Negativ: "No space at all for all the luggage."

Positiv: "Es war nett"
Negativ: "Das Essen war nicht gut"

Positiv: "Lot of space in E-xit-row 18, even for a big man like me"

Positiv: "Everything"

Positiv: "Comfy, good food and crew"
Negativ: "Very disorganized boarding"

Negativ: "Alles o.K"

Positiv: "Das Personal war sehr zuvorkommend jung und wirklich nett! Alle Ansagen im Flugzeug waren ausführlicher und netter als für gewöhnlich"

Positiv: "Aircraft, cleanliness, crew, food"

Positiv: "Nachdem der Personalveranwortliche an Bord die Überforderung der einen Flugbegleitung festgestellt hat, ist er sofort mit eingesprungen und es wurde alles besser, schneller, freundlicher und entspannter erledigt."
Negativ: "Im Gegensatz zu meinen bisherigen Flügen mit der Lufthansa in der Business Class war diesmal eine Flugbegleitung für 12 Passagiere alleine zuständig, was bei zwei Kleinkindern und einem "anspruchsvollen" Passagier bereits zu einer ansatzweisen Überforderung geführt hat (Essen und Getränke wurden äußerst zeitverzögert gebracht, Schwimmweste und Anschnallgurt für Kleinkind wurde in zwei Gängen gebracht und der Gurt erst kurz vor der Startbahn der Mutter übergeben. Eine Whiskey Sorte war nur für ein Glas vorhanden und war bei einem rund neunstündigen Flug binnen 15 Minuten vergeben. Äußerst ärgerlich, wenn die gebotenen Alternativen keine sind."

Positiv: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Negativ: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Positiv: "Crew members were friendly."
Negativ: "Bathrooms need freshners, many passenger, infants , kids use it. It smell not unclean ."

Negativ: "Shortness of the staff at the counter when checking in. We couldn’t preprint our boarding passes and the staff was inconsiderate when we tried to explain why"

Positiv: "Es erübrigt sich jeder Kommentar"

Negativ: "Der Flug ist nicht pünktlich gestartet. Informationen kamen sehr spät. Bis zum Zeitpunkt des eigentlichen Boardings war der Flugstatus pünktlich. Aus nicht ersichtlichen Gründen wurden bereits zuvor Flüge von LH und EW nach MUC annulliert. Erst gegen 21 Uhr erfolgte die Snkündigung dass 21:45 die neue Abflugszeit wäre. Gestartet ist die Maschiene dann um 22:05 Uhr. Die Kommunikation war sehr schlecht, das Bodenpersonal schloss bis zuletzt keine Annulierung aus."

Negativ: "Airbus was warm. There were no personal vents on the plan. Made for a very long and warm/hot flight. Other than that. The flight was good."

Positiv: "Verpflegung am Board war gut und Personal sehr freundlich gewesen. Sehr schnelle und kompetente Abwicklung beim Boarding."
Negativ: "Die Verspätung ist natürlich immer nicht gut, aber für uns war dies kein Problem gewesen. In 99 Prozent kann auch die Crew sehr wenig dafür."

Negativ: "Boarding was a free for all. My seat was near the front of the plane but the crew directed me to enter at the back of the plane. There were people entering from both the front and the back, meaning people were stuck trying to get past each other in the tight aisle. It was difficult to find space in the overhead compartments for carryon luggage due to people bringing too much stuff - the crew should have stepped in and helped. The food was a bad chicken sandwich with condiments that I could not eat."

Negativ: "Sehr unaufmerksames Personal. Essen wurde vergessen, Amenity Kit fehlte"

Positiv: "Das Flugpersonal war sehr zuvorkommend aufgrund der 20 minütigen Verspätung"

Positiv: "The crew was wonderful and this is consistent with my previous experiences with Lufthansa. The salami sandwich provided was actually very good."
Negativ: "The slimline seats were not very comfortable. I would hesitate to fly Lufthansa's narrow bodies for flights greater than 2 hours."

Positiv: "Die Crew war sehr aufmerksam und effizient. Sehr freundlich auch schon beim Check in. Der Flug war super pünktlich. 45 min zu früh!"

Positiv: "sehr aufmerksam"

Positiv: "Verspätet und dann trotzdem noch den ganzen hons Circle zuerst Kram durchziehen geht nicht"

Positiv: "The staff was very friendly and professional. Entertainment selection was great. Food was exceptional. Flight attendents were attentive and served you throughout the flight."
Negativ: "The leg room was cramped in economy like most airlines."

Positiv: "Flugpersonal aufmerksam und sehr nett. Etwas warten aufgrund RDS aber ok"

Positiv: "Sehr gutes Preis-Leistungs-Verhältnis, sehr freundliches Personal, pünktliche Flugzeiten"

Negativ: "They cancelled my flight"

Positiv: "Flug hatte 30 minuten verspätung"

Positiv: "I liked how generous they were with food and drinks"
Negativ: "Free WiFi could have made the flight a lot better"

Positiv: "Salimos a tiempo . El business es muy confortable"
Negativ: "La comida horrible . No se limpian los baños"

Positiv: "Very nice airplane and pleasant crew"

Positiv: "The crew was very kind"

Positiv: "Services is good ."
Negativ: "Food can be better"

Positiv: "The crew was professional & friendly"
Negativ: "Food was terrible honestly, entertainment system didn't work on 1st flight."

Negativ: "When its rain we shouldn’t walk to the air plain"

Positiv: "Fast boarding"
Negativ: "Slow in refuelling, got us delayed for 40-"

Positiv: "Pleasant crew. Appropriate and efficiently served snack."
Negativ: "Boarding and disembarkation were slow."

Positiv: "Flight and the crew!"
Negativ: "Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!"

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Crew was nice and pleasant"
Negativ: "Flight very late"

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Friendly crew"
Negativ: "Can’t think of anything"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Very professional"
Negativ: "Lost luggage"

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "The air conditioners fan was bad and they had to fix it in London which took over 40 minutes off travel time...we arrived much later than expected in Lagos"

Positiv: "Cabin facilities"
Negativ: "They didn’t bring one of my bags"

Positiv: "It was all fine"
Negativ: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Everything OK"

Positiv: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Negativ: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Negativ: "old screens and entertainment system leg room to small"

Positiv: "Friendly staff"
Negativ: "Leg room"

Positiv: "Overall booking and airport was ok. Food was also actually quite good."
Negativ: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Positiv: "Good selection of movies."
Negativ: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Positiv: "Comfortable and well laid out seat area"
Negativ: "Food was a little substandard for business class"

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "Food was excellent, service from staff was friendly, and entertainment options were great."
Negativ: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Positiv: "The attendants took great care of us. Super smooth flight."

Positiv: "Friendly in-flight personell"
Negativ: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Positiv: "Crew"
Negativ: "N/a"

Positiv: "We got a meal for a 1h flight only"
Negativ: "No entertainment but normal for this type of flight"

Positiv: "Nothing really"
Negativ: "Flew KLM 27 years ago and the airlines seem to be stuck in the same era. Food is poor quality... Have you recently checked the Gulf carriers."

Positiv: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Negativ: "Flight departing late."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Negativ: "Seats were very tight compared to other airlines"

Negativ: "There was no inflight entertainment screen. Would have liked one on a 4-hour flight."

Positiv: "I was only a few minutes late and was not allowed to check in my bag or to board the flight."
Negativ: "They could have let me board!!"

Negativ: "My flight was late arriving in Toronto no fault of mine then the aircanada security took over an hour to get through then they had been paging me and were rude when I finally made it to the plane again not my fault. Did not deserve the attitude!!!"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Nothing"
Negativ: "Sitting around Calgary airport for 7plus hours, Late arrival in Toronto at 6am - meetings start at 8:30. Second major delay (mechanical) in 3 weeks - losing confidence in AC"

Positiv: "Exceptional & friendly service."
Negativ: "For a 4+ hour flight they may consider offering some free snack & drink."

Positiv: "The crew was pleasant."
Negativ: "The boarding procedure was quite confusing with one agent giving verbal instruction but intercom instruction was contradictory. The entertainment for a long haul flight was a bit disappointing, compared to Air New Zealand it is definitely lacking. The comfort was subpar as well with seats lacking adequate cushion. Needing to repeat everything in French!!"

Positiv: "Even if I missed the connection, I was happy that a connection was automatically send to me and I did not have to worry about mu baggage or check out at Pearson."
Negativ: "I reserved two tickets and out of the four planes with took only one we had seats next to each other so we couldn't carry out some business on the flights."

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Kind and polite service."

Negativ: "delayed by 5 hours"

Positiv: "That they give you ear phones"
Negativ: "Delay 1 hour"

Positiv: "Direct flight - on time departure , arrived early"
Negativ: "Grumpy crew, uncomfortable seating - tight & seating comfort poor, attendants came around once for drink & food - didn't return until end of flight"

Negativ: "Everything was great except no wifi and average movie selection."

Positiv: "nothing was impressing about Air Canada"
Negativ: "Seats was not comfortable."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "Major kudos to the flight attendants on our flight! They really helped is by provinding plant based food despite not pre-ordering it. GreAt job!"

Positiv: "We neglected to pre-order a vegan meal bu the flight attendants went out of their way to provide us food we could eat. They never showed signs of frustration or impatience. We were so appreciative!"

Positiv: "Movies for free, although the seat next to mine didn't work. Plenty of leg room."
Negativ: "Some of it was air canada, some of it was weather and some of it was the montreal airport. scheduled for 6:00 rescheduled 7:00 rescheduled 8:00 boarded 8:30 took off 10:00 1. air caanda - boarded the plane, then came on with announcement that we would be sitting on tarmac for an 1.5 hours. We were delayed for hour and half already, why load us and make us sit in a warm aircraft. Air Canada offered us 10.00 vouchers for dinner... problem was they did it so late nothing was open. It should have been done earlier. 2. weather - caused the initial problem in NYC, no fault of air canada. 3. Montreal airport - Our gates were switched 3 times during the delays. Which happens, however the gate changes started at one end of the airport, moved to the other end of the airport and back to the original end."

Positiv: "Business Class on the Dreamliner 787 was a great experience. The flight crew was great. Everything at Pearson and at YVR went smoothly today."

Positiv: "On time. Comfortable."
Negativ: "Entertainment system had ads. Too many."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "Nothing because ..."
Negativ: "It didn't happen. I booked myself on Delta for an am flight at my own expense. I will not fly air Canada again. This was the worst customer service experience I've had in 35 years of flying. I'm a multi millions mile flyer and will fly to Calgary a lot going forward, but not AC"

Positiv: "seats felt like they were bare to the metal"
Negativ: "Pleasant a/c employees"

Positiv: "The crew members were polite and I know they were trying their best. I can't fault anyone individually for their performance."
Negativ: "Although no-one specifically ruined the travelling aspect of my trip, being delayed, cancelled out due to weather, missing a whole day of my trip (out of a short 3 day vacation), never getting my baggage, and then damaging my baggage when I did everyday retrieve it, is unacceptable for an airline to get away with. They will certainly be getting a letter of complaint and a request for a refund."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "Nothing"
Negativ: "Boarding was terrible. No leg room at all."

Positiv: "Nothing, from your rude gate agents and closing the gates far too early when passengers are waiting in excessively long lines at customers to in flights systems being broken, your service is abhorrent."
Negativ: "Your gate agents refusing to keep the gates open to the appropriate boarding times, you over priced food, being improsojed in our seats and no access to the toilets due to a 2 hour in flight food and beverage service. not receiving water until after 2 hours II the flight! And no second beverage offered on a 5 hour flight!"

Positiv: "The blankets and pillow provided to every single customer. The food was actually pretty good except for the breakfast meal could have been a little better."
Negativ: "Pretty much just the breakfast meal and the buttons on the armrest, the person to our right kept accidentally turning on my light and changing my volume with her elbow."

Positiv: "Crew"
Negativ: "Seat pitch is non existent, so are free food or drink options. Very uncomfortable seats, glad my flight was only 2.5 hours. Avoid this airline...go Westjet instead."

Positiv: "Only 30 minutes late, nice landing."
Negativ: "Pitch between seats, filth all over seat back and tray table, mass rush to board when zone three is called, no free snacks, limited drink choices, etc."

Positiv: "The flight last less time than expected."

Positiv: "Easy flight to DC."
Negativ: "First time at Pearson Airport needed some help finding my way around the airport"

Positiv: "Overall everything was good, i liked the customer service of the crew. Boarding was on time. Everything went smooth. Overall I was very happy according to the price i paid for the Tickets. Customer, Tanmay Bhatt"
Negativ: "Only thing that i would request is the screen of the Tv, If possible please make it good. Thank you."

Negativ: "I usually drink 2 or 3 beers on a flight like this. I bought a beer for myself and girlfriend. Beer hot and was told they had no way to keep cold. That's how it comes. 13.50 wasted. Sat there for 3 1/2 hours with nothing to drink. Had nothing on way back. Kind of ruined my flying experience. Have to think about flying air Canada again."

Positiv: "The flight attendants were GREAT. The seats are crammed so close together that I had trouble getting my under the seat suitcase wedged in. On other airlines, the suitcase fits very nicely underneath the seat, allowing me to rest my feet on the suitcase. I am on the short side, so having the suitcase to rest my feet really helps. On the flight to Toronto, my daughter had to do it for me. On the return flight, the sweet flight attendant put the bag in and took it out for me. I really appreciated that"
Negativ: "I know that all airlines have reduced the seat size and spacing. But it seems like Air Canada is worse than most."

Positiv: "I slept on this leg which I appreciated and we also got into Orlando early. Very excited about that."
Negativ: "They charge for all snacks. I think for a three hour flight a small snack would be in order. A cookie or pretzels would work."

Positiv: "Clean, prompt, attentive staff"

Positiv: "The crew was inviting, helpful, and very kind."
Negativ: "Entertainment system did not work. No WIFI on the plane (which was, admittedly disclosed upon ticket purchase, so it was no fault of air canada). Chairs were very uncomfortable and the individual in front of me reclined fully for the entire trip."

Positiv: "New interior felt clean and the new entertainment system felt responsive with a large amount of movies and shows to view"
Negativ: "seats were very hard with reduced legroom after you recline. Lavatories were far and few. Food was mediocre with 3 meals, I had to ask for extras."

Negativ: "I retrieved my baggage from the carousel in LAX and it had a wheel torn off! I don't know if it happened NCE to YUL or ;YUL to LAX."

Positiv: "Aircrafts decent legroom, flight on time"
Negativ: "Food"

Positiv: "Love the new 787, don't know how I can fly in another airplane again now."

Negativ: "My first flight had free snacks and movies to watch yet it was only an hour in the air. This flight was much longer with no movies and having to pay for snacks. Seems a tad backwards."

Negativ: "Mine and my wife's legs did not fit. The seats were spaced much closer together than is standard, and this made the flight unbearable. I stood in the isle for most of the flight. To make things worse on this 5 hour flight, there was no video available to distract me."

Positiv: "Shorter flight than expected. Snacks. The baby beside me didn't cry for once"
Negativ: "My tv had no sound."

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Positiv: "Poor"

Positiv: "love when they turn off the lights"
Negativ: "annoying late notifications of gate changes"

Negativ: "Pünktlich"

Positiv: "They were effective at boarding"
Negativ: "My display monitor didn’t work"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Positiv: "Staff always amazing."
Negativ: "Everything was good overall."

Positiv: "nothing"

Positiv: "Leider verspätet"

Positiv: "Nice new interior"

Negativ: "Immediately after all passengers were boarded United discovered the plane had to be replaced. We all had to deplane, wait an hour more for a new A320, and reboard. Also irritating that delays are posted at 15 minute intervals and then updated; so you have to keep updating friends & family via WiFi. If it's predicted to be an hour, say so."

Negativ: "No room for my knees - they hurt considerably afterward. The seat did not recline."

Positiv: "Nothing"
Negativ: "Bad experience"

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Negativ: "Delayed."

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Negativ: "No info about gate changes."

Positiv: "CorteousAll"
Negativ: "All was good"

Negativ: "Not enough legroom"

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Negativ: "Too tight for legs."

Positiv: "Crew quite helpful"
Negativ: "Entertainment only available through personal devices No food unless purchased Quite shaky ride due to weather Worst seat (in the back close to the restroom. Restrooms were smelly)"

Positiv: "Staff nice and efficient."
Negativ: "No power outlets at the seats. Alaska Airlines have this and it is very important."

Positiv: "crew was nice"
Negativ: "I feel like airlines are becoming like used cars salesmen. High price ticket, then 25$ to check a bag, they give you direct tv as a preview and then make you pay to watch TV, pay for internet, want something other then pretzels, you have to pay for that too. Next up you will charge for our air conditioners to work which by the way they didn't. I have never been so uncomfortable on a flight in my life. Couldn't even bend down to get something under my seat because of the lack of space between rows. Also the air conditioner was extremely warm and the pressure of the air did not reach the seat. I was sticking to the chair because it was so warm. It just sucks that air travel has gone the way of every other industry that values quantity over quality."

Positiv: "Fantastic service! Much obliged for everything!"

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "My attendants"
Negativ: "No free food"

Positiv: "The crew was very friendly and courteous."
Negativ: "First the plane arrived late so we could not board at our scheduled time. Then when the plane arrived they said we could not used that plane. Then we had to wait 3 hours before we could get another plane. The new plane was also on the other end of the airport. This was a challenge while traveling with my mother who requires assistance."

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Positiv: "Nothing"
Negativ: "Purchased ticket and it was this thing called Basic Fare Ticket???? Which means No refund, No Cancellation or Rescheduled Flights! You cannot pick your seat and will not be able to purchase a better seat even if it says available. Paid way too much and had to stay longer for my father's heart attack and lost the ticket and had to but a 1 way ticket back home and had to purchase my seat on top of all this. Over $1600 paid and still wanted $80 for my seat of choice. How Greedy."

Positiv: "Same"
Negativ: "Same"

Positiv: "Personal war sehr nett, das Boarding ging zügig vonstatten, Sitze gemütlich(für Kurzstreckenflug)"
Negativ: "Flug hatte 1 h Verspätung, keine Auswahl beim angebotenen Snack"

Positiv: "Boarding sehr zügig, Carry-on wurde unkompliziert in Frachtraum verbracht da sehr kleines Flugzeug"
Negativ: "Sitze eher sparsam bemessen, keine Auswahl bei Snack"

Positiv: "Small plane. Smooth. Loved it"
Negativ: "space tight"

Positiv: "No issue and on time"

Positiv: "The staff was very nice."
Negativ: "I purchased two tickets and we weren't given seats next to each other."

Positiv: "On time"
Negativ: "Boarding takes too long"

Positiv: "Everything went well and we didn't crash. 10/10"

Positiv: "The flight left on time and arrived early"
Negativ: "The leg room was small. I'm an average height and that's not enough space for long legs."

Negativ: "Couldn't get the tv to turn off, was making me feel nauseous. Seats don't acutally lean back to a comfortable level."

Positiv: "Crew, smooth flight"
Negativ: "No entertainment -not even TV- unless you pay."

Positiv: "Everything was pleasant."