Finde günstige Flüge von Ghana nach Österreich

Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"

Positiv: "Nothing"
Negativ: "Food, crew service"

Negativ: "Allway i am traveling in emirates. My favvorite travels.food alway gpood.and comforts."

Negativ: "Shorten luggage wait time to arrive on the belt."

Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"

Positiv: "Good was amazing ; leg room was great per ticket price; and cabin crew were kind"

Negativ: "Gepäckausgabe in München. Langsam wie immer"

Negativ: "Gepäckausgabe in München. Langsam wie immer."

Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"

Negativ: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"

Positiv: "Onboard wifi"

Positiv: "Easy transit. Plesant crew."
Negativ: "Not much to add for an economy flight!"

Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"

Positiv: "Excellent flights in all respects."

Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"

Positiv: "Alles"
Negativ: "Nichts alles super"

Positiv: "The food was very good, the seat was comfortable, the entertainment was great."
Negativ: "Water could have been offered more frequently. I got a bit dehydrated."

Positiv: "I really appreciated the upgrade"

Negativ: "Inkompetenter Stewart"

Positiv: "Hotel stay on your long hold"
Negativ: "Needs to improve in all sections"

Positiv: "The entertainment because it had almost everything."
Negativ: "Flying for the first time.I think everything was excellent."

Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."

Positiv: "Loved the service and the movie options."
Negativ: "The food was just okay. It was pretty bland."

Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"

Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"

Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"

Positiv: "perfekt"
Negativ: "s"

Positiv: "Went by Economy, upgraded to biz on way back. Both were great experiences. Biz class was excellent, I feel better than United."
Negativ: "NA"

Positiv: "Lovely staff....nice food have had worse. Found the seats very comfy as an average size person.Would fly with Emirates again thanks guys x"

Positiv: "The ICE entertainment"
Negativ: "Nothing"

Positiv: "The crew was second to none."
Negativ: "The duty-free at Dubai was disappointing."

Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"

Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."

Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."

Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."

Positiv: "Least amount of time spent at baggage check, most helpful service on the ground and in flight, that I have ever experienced."

Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."

Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."

Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"

Positiv: "Es war einfach alles perfekt"

Positiv: "My children enjoyed their first flight they were very well spoilt on the flight also the care they took with my mum."

Negativ: "Waited at the wrong gate, missed the connecting flight and Had to spend $612.00 to get on another flight . What If I could not afford the ticket ?"

Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."

Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"

Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."

Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

Positiv: "reichliche auswahl"
Negativ: "touchscreen teilweise nicht funktioniert"

Positiv: "W"
Negativ: "Wir wurden irgendwo auf dem Flugplatz geparkt und mussten ca. 20min. mit dem Bus zu unserer Abflughalle fahren. Dort hatten wir grosse Mühe, unser Gate zu finden."

Positiv: "Hat alles hervorragend geklappt."

Positiv: "Boarding was efficient and the crew were nice."
Negativ: "the seating is horrible. it was the tightest seating I've ever experienced."

Negativ: "Still don’t have my luggage yet"

Positiv: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Positiv: "Flight was on time."
Negativ: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Positiv: "The crews were pretty great!"
Negativ: "The regulating of the temperature."

Positiv: "Great crew."
Negativ: "Ran out of business class meal. Substituted a Econ class."

Positiv: "Everything works and quick to get to destination."

Negativ: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Positiv: "very nice crew"
Negativ: "my baggage was lost"

Negativ: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Negativ: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Crew were great"
Negativ: "Refreshments"

Positiv: "Seat was comfy and spacious for economy class"
Negativ: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Very professional"
Negativ: "Lost luggage"

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Positiv: "The flight crew was so friendly and the food was really good."

Positiv: "The space at my feet with the chair in front was a bit akward."
Negativ: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Positiv: "Cabin facilities"
Negativ: "They didn’t bring one of my bags"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "KLM staff is great"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "The crew were amazing and the flight was very smooth."
Negativ: "Keep up the good work"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Good comfortable seat with extra leg room. Pleasant crew."

Positiv: "Flight duration"
Negativ: "Very stingy with the drinks Cramped seats"

Positiv: "The constant smile conferred by flight attendants through the entire flight."
Negativ: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Negativ: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Negativ: "wasn't able to take the flight since I missed it"

Positiv: "Friendly staff"
Negativ: "Leg room"

Positiv: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Negativ: "Boarding was chaotic and congested with not much information or order."

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "The attention and service!! Excellent. It was my birthday and KLM the head purser surprised me with 2 bottles of bubbles and a handwritten birthday card KlM and the crew of this flight thank you very much !"
Negativ: "Nothing to say"

Positiv: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Negativ: "No complaints about anything."

Positiv: "Seat had power supply. Also had own screen"
Negativ: "Social distancing. Food. Movies. Toilette cleanness. Availability of hygiene products onboard."

Negativ: "It would be best if I wasn't losing my luggage regularly in this route"

Positiv: "Amazing plane"

Positiv: "Boarding was done well and plane was on time."
Negativ: "The staff was not very friendly and very lax in prep for take-off and landing."

Positiv: "New planes"
Negativ: "Timing"

Positiv: "Friendly and professional staff."
Negativ: "Better food options, being a vegetarian, nothing was available"

Positiv: "The plane dream liner"

Positiv: "The crew was good but the seats werenot comfortable. Almost all passengers were coming from Al-Haj. They were so sick and coughing vigourously all the time."
Negativ: "When we book the flight we should be informed that it is mainly for Al-Haj people. At Cairo airport they should check them to know the reason for this cough and people who were not in Haj can be seated in a separate section in the plane to avoid infection."

Negativ: "The food could improve and for overnight flights, it would be nice if they could provide blankets. I took 4 flights 2 of them were delayed ."

Positiv: "The crew was friendly and very responsive. They were making sure that everyone is comfortable."
Negativ: "The cabin was a bit cold at the beginning but was adjusted once I brought it up to the attention of the crew"

Negativ: "Im still not st my destination due to delays of the airline"

Negativ: "Boarding proceed to improve"

Positiv: "All about this trip was excellent"

Positiv: "Crew wasnice"
Negativ: "Plane was old, toilet was disgusting no soap, no personal entertainment option. Food was ham and cheese no other options"

Positiv: "Plane in good condition"
Negativ: "Seats are tight"

Positiv: "The plane was clean and cool with good legroom in the exit row."
Negativ: "It was TERRIBLE that at check-in when i found out that the only one piece of baggage was allowed. I have ALWAYS had two bags on this flight."

Negativ: "2 Deutsche Filme waren etwas wenig unter 30. der Flug hätte 3 Stunden Verspätung und im Internet hat man mehr erfahren als man von Personal an Auskunft bekam . Traurige Angelegenheit"

Positiv: "Comfortable economy"
Negativ: "No entertainment options; no coffee/tea service"

Positiv: "The food was really great, and the crew was so helpful"

Positiv: "Food was good."
Negativ: "The plane was old, the seats were uncomfortable with no adjustable headrest or flaps to hold your head from flopping. There was no personal entertainment screens on the back of the seats, only the small community one mounted on the roof. The sound for this was terribly unclear. 8 hour boring flight."

Positiv: "Fast security queue Quick Boarding Luggage claim was quick"
Negativ: "In flight entertainment very poor"

Positiv: "The crew was friendly and the seat with comfortable"
Negativ: "The crew run the safety video after take off it’s should be before take off .."

Negativ: "Being on time could’ve been better"

Negativ: "4 bags, agent charged me $100 for 12 # excess wt will no not allow me to repack to the lighter “other 3 bags 18 pounds light, total. I think a refund is in order."

Positiv: "On time. Hot food."
Negativ: "No water bottles available. Food bland."

Positiv: "The pilot"
Negativ: "Everything"

Positiv: "Ich finde, Egypt Air nach GVA ist ein angenehmer Flug. Gute Piloten."
Negativ: "Musikauswahl und Tonqualität ist nicht gut. Das Gepäck ist nicht angekommen. Überlege mir, ob ich nicht doch wieder mit Swiss fliegen will ..."

Positiv: "Once on board fine..."
Negativ: "Having to pass three security checks, nothing rude, but over the top."

Positiv: "Nothing"
Negativ: "Careless"

Positiv: "Fast and efficient."

Negativ: "Chaotic boarding. Rude crew. Cramped seating in n outdated plane."

Positiv: "It got me there"
Negativ: "No good movies"

Positiv: "Beinfreiheit und ein Mindestmaß an Komfort ist in dem Egypt Air Business Class Produkt vorhanden aber mehr auch nicht. In keine Fall vergleichbar mit den Produkten z.B. von Lufthansa, SAS oder auch nur BA"
Negativ: "Keine vollständigen Liegesitze, veraltete Maschinen, dreckige und verbrauchte WCs, mangelnder Service"

Positiv: "Better than expected. Was as good as American , Delta, United. Not quite to the level of Aerlingus, Lufthansa, Emirates."
Negativ: "Stewards did a good job but were not engaging with the passengers. Not as friendly as could be. We would definitely fly Air Egypt again"

Positiv: "I really enjoyed when the plane LANDED at my Destination!"
Negativ: "1. The plane was hot. In the Middle East they don't turn on the AC whilst on the ground. They only turn it on when in the air?!?! 2. The food was basic! I ordered the Seafood and it had 3 overcooked shrimp and baked fish. Not tasty at all. The bread was hard as a rock! 3. Boarding was like a cattle call!! Kind of like Southwest Airlines! 4. The Takeoff, Cruise and Landing was NOT bad at all! 5. I guess being an American, it was FOOLISH of me to ask for Ginger Ale on this Egyptian Flight!! 6. When I landed in Cairo, it would have been helpful to know that while going through Customs, I would need to purchase a Egypt Entry Visa fee for $25.00, but since I didn't know that, I waited in line for 20 minutes ONLY to have the Customs agent tell me that I had to go purchase one, then get back I line for ANOTHER 20 minutes!!!!!!! UGGHHHHHH!! 7. I flew on an Airbus that didn't have plug in for your phones to charge (maybe that's just a Boeing thing)."

Positiv: "Good meals, and plenty of beverages."
Negativ: "The aeroplanes and Cairo airport are a bit outdated, compared to other airlines"

Positiv: "Nice trip good food"

Negativ: "I chipped my tooth eating your food and no one could help me except to say sorry"

Positiv: "Crew was very polite"
Negativ: "Checkin was disorganised"

Negativ: "Chair wasnt confortable atall"

Positiv: "Excellent experience overall, I would definitely fly again with Egypt Air."
Negativ: "Only small thing was, I have seen better as far as in flight entertainment. The touchscreen was not responsive and selection not great. I brought my own on a tablet so it wasn't a big deal for me."

Positiv: "The food was good."
Negativ: "Too tight aircraft, noisy and not stable at the sky."

Positiv: "The dinner food was decent (breakfast was subpar)."
Negativ: "We waited about an hour lined up outside of the gate to board. Then when we finally boarded late, we sat on the runway for 2 hours! This wasn’t the first time it’s happened on this flight, either! We were thirsty and no one offered us water. The flight attendants kept skipping my friend and I when they did come around, which was not often. We were extremely thirsty the entire time and when we finally were able to get up to use the bathroom and search for water, we were told to sit back down. We got tiny cups of water about three times on a 10.5 hour flight. Lastly, the entertainment selection was very small and limited."

Positiv: "Nice plane, helpful crew. good entertainment"

Positiv: "The flight attendant who was in charge of my zone. I occupied seat number 19c business class."
Negativ: "Late departure"

Positiv: "Alle waren sehr aufmerksam und freundlich"
Negativ: "Das Essen hat mir persönlich nicht so geschmeckt, dass ist aber Geschmacksache"

Positiv: "sincere smile from crew"
Negativ: "by force shutting of windows, was boaring"

Positiv: "Food was good, crew were pretty nice. Comfortable seating."
Negativ: "It took me over 2 hours to board because the counter has never seen a green card extension. I also had a dog that was connecting with me on Emirates, they couldn't figure out the price for the dog at all. We started with $600 and went down to $188 which I was told on the phone. People working at check in should be way more knowledgeable of other things than just regular paper work and not giving travelers attitude because"

Negativ: "Thanks it's been a good experience"

Negativ: "The service sucks and the cabin was extremely dirty and disgusting. They never collected trash and I saw a man spit on the floor of the service area."

Positiv: "The crew was super nice. Everything went smoothly."
Negativ: "My gluten free meal had a carrot cake... the first ingredient was Wheat! If you have any type of allergy do not trust their food!"

Negativ: "30 min late, exaggerated extra charge for a small suitcase, food was a dry sandwich."

Positiv: "Good service, friendly staff and easy boarding process, good food and on time departure"
Negativ: "No complaints"

Negativ: "Worst trip ever"

Positiv: "The crew and personal were ok."
Negativ: "They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment."

Positiv: "Sehr saubere, helle und moderne Kabinenatmosphäre.Trotz der kurzen Flugzeit gab es Snacks und Getränke. Sehr freundliches Bordpersonal. TAP, sehr gerne wieder."
Negativ: "Die Qualität der Lautsprecher an Bord sollte geprüft bzw. verbessert werden. Die Soundqualität war bezüglich der akustischen Verständlichkeit schlecht."

Positiv: "The crew was fabulous"
Negativ: "We had a crying baby onboard for the entire flight. I found it difficult to sleep as a result but understand this was outside the control of the airline. A bit more legroom would have been nice but I booked economy so again that was on me."

Positiv: "Everything !!!! No delayed seat was great food great multi média great"

Positiv: "Food and price"
Negativ: "On time departure"

Negativ: "No complaints. Good flight. And we were surprised to get a snack pack on such a short trip."

Positiv: "Nette Crew"
Negativ: "Essen - kein glutenfreies Menü"

Positiv: "Die Crew"
Negativ: "Das Essen. Die Unterhaltung."

Positiv: "Überpünktlich!!! Steckdose am Sitzplatz"
Negativ: "Alles ok!"

Positiv: "Die Besatzung war wie immer nett"
Negativ: "Über 2h Verspätung und wie toll wäre es, wenn TAP nur einmal pünktlich sein könnte"

Positiv: "Verspätung wie schon üblich bei TAP"
Negativ: "Einfach nur mal pünktlich"

Negativ: "The boarding seemed disorganized with a lack of clarity about those with no wheeled luggage allowed in first."

Negativ: "Flug verpasst da Anschlussflug gecancelt"

Positiv: "Flug gecancelt"
Negativ: "Benachrichtigung das Flug gecancelt wurde"

Negativ: "Long wait on crowded hot bus to the plane."

Positiv: "the crew was very helpful and friendly"
Negativ: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Negativ: "Bei lufthansa Tarif mit Sitzplatzreservierung gebucht, TAP lässt sich das dann nochmals bezahlen. Umsteigeverbindung zu Eurowings, Gepäck durchchecken nicht möglich, also genug Zeit einplanen um das Gepäck abzuholen und wieder einzuchecken! Nach dem getränkeservice versammelt sich das Bordpersonal hinten im Flieger zum schnacken."

Positiv: "Freundliches Personal"
Negativ: "Sitzlehne bewegt sich nicht Kein Entertainment"

Positiv: "airlines could have mentioned that the second leg would require going thru security again and would take a very long time and that I should do this immediately after disembarking even though a gate had not yet been assigned. As A consequence of an intensive interview process before boarding the international leg of the trip (initially only two reps processing everyone on the plane for a few minutes each) the plane left the gate late. It also lost another 15 -20 minutes in flight making it 30 minutes late and I missed my connection in Miami necessitating me to spend a night in a motel and finish my flight the next day."
Negativ: "Had the crew enabled me to be first off the plane I would have made the connection but I lost an additional 20-25 minutes being seated in the rear of the plane"

Negativ: "the ground personnel were not nice. They also did not seem to know what they were doing. Inconsistent communication. No patience with customers."

Negativ: "late flight lost my connection"

Positiv: "Pünktlich gestartet, aufmerksames Flugpersonal"
Negativ: "Etwas verspätete Ankunft"

Positiv: "Flug war fast 1h verspätet"
Negativ: "Fächer für das Handgepäck völlig überfüllt"

Positiv: "Eigentlich relativ viel Platz/Beinfreiheit."
Negativ: "Nach Verspätung von einer Stunde nochmals im Flugzeug eine weitere Stunde auf den Start gewartet."

Negativ: "I did all my research when I booked my flight. Nowhere did it tell me I was booking a discount flight. I had to pay extra for my bag on a long international flight, which I make frequently. Absolutely misleading an unjust. I feel cheated, I will never fly Air Portugal again and I will warn all my colleagues in the travel and tourism industry that I work about the disgrace I felt as a passenger with Air Portugal. It's not the first time I flew with them, but it will be the last!"

Negativ: "We travelled with 2 carry ones and one checked bag throughout our 2.5 week honeymoon. Check in agent suggested that we check all 3 of our bags since the flight was full. We did. The flight from BCN to LIS was delayed 2 hours at the gate, but we were told we could somehow still catch our flight from LIS to PDL. We trusted that was true. We arrived at LIS without a single garment of clothing (we checked all 3 bags through to PDL), and then realized we missed the flight to PDL. We stood in line for 3 HOURS at the TAP help desk, only to wait behind a group of very angry people who monopolized the staff. Once we told the agent our situation, he told us there were no more seats on any flight to PDL the next morning. Not only that, but he could not provide a hotel for us to spend the night. This is 2:30am, 3:30am BCN time. He told us to find our own hotel, but we do not have international phone plans, so we could not make the reservation ourselves. He had nowhere for us to sleep. Then he had us wait for his SATA associate to help us, and he put us on a flight to PDL the next day, but it was not direct! We had plans for the following day, a hotel reservation in Ponta Delgada that is NOT refundable, and now the final portion of our honeymoon is ruined. No one ever offered to give us vouchers for ANY costs or for the anxiety and total of 14 hours lost on the most important trip of our lives. Shameful."

Negativ: "Two flights today. Both over an hour delayed."

Positiv: "Big plane. Breakfast snack was a nice surprise, didn’t expect that on an intra-European flight"
Negativ: "Boarding started a bit late, didn’t like the bussing on the airport. Entertainment minimal (then again, it was an intra-European flight ...)"

Positiv: "New and clean planes"
Negativ: "Seats in the back with little legspace."

Positiv: "zweites Flugzeug E90 altes gerät Top in Schuss mit viel Beinfreiheit."
Negativ: "80 min Verspätung"

Positiv: "Flugpersonal war freundlich und aufmeksam. das erste Flugzeug war ganz neu A 320R"
Negativ: "flug 24 min verspätet :-("

Positiv: "I think the customer service was surprising. If the crew were unhappy they certainly didn’t show it."
Negativ: "The space is tight. I could move some but not a whole lot."

Negativ: "Both flights delayed by hours which took my short one day of traveling into two very long days."

Positiv: "Der Flug war pünktlich, das Personal freundlich und sogar für Verpflegung war im Preis inbegriffen gesorgt"

Positiv: "No issues or service challenges I could think of. Friendly. Helpful."
Negativ: "Seats were a bit hard and not a lot of legroom. But. Not unexpected for the section/price. Shorter flight made this bearable. Interior looked dated. Though, it is an A319."

Positiv: "I was on a 7 hour flight and the TAP airline service was very good. I had requested a vegan meal and they were able to accommodate me with no problem. Also they had a great selection of movies."
Negativ: "I didn’t like that all the soap dispensers in both bathrooms were empty the whole flight. But good thing for the wet naps they offered and antibacterial I had in my purse."

Positiv: "Freundliche und aufmerksame Crew schaffte Wohlfühlatmosphäre. Der gereichte Snack und Getränke waren inklusive und schmackhaft"
Negativ: "Flug mit neuem Airbus A320. Gute Sitze und ausreichen Beinfreiheit. Superweiche Landung in FRA!"

Positiv: "Da dies mein Anschlussflug war würde ich direkt auf den richtigen Weg zum richtigen Gate verwiesen und hatte daher auch keine Probleme beim Boarding. Im Flugzeug gab es bei 10h Flugzeit (nachts) zwei große Mahlzeiten die tatsächlich sehr lecker waren. Es gab eine riesige Auswahl an bekannten Filmen und Serien was mich sehr begeistert hat. Decken/Kissen/Kopfhörer ebenfalls sehr angenehm"

Positiv: "Der Flug hatte 30 min Verspätung, da aber alles glatt geregelt wurde und ich dann direkt zum Anschlussflug konnte, hatte ich keinerlei Probleme. Verpflegung war großartig, man hat sich auch leicht zurecht gefunden."

Negativ: "The fact that the airline only gave us a 18Euro voucher good enough for one meal. A thievery."

Positiv: "One of the best services on a shorthaul flight in business class! What impressed me the most: the flight attendants were incredibly attentive and so kind - took time to chat with us etc. Besides that excellent service. I didn’t even miss personal screens, and that says a lot!"

Positiv: "The actual flying of the plane, take off and landing was really smooth! Well done to the flight crew! We were pleasantly surprised to be served 2 full tasty meals on our long flights as well."
Negativ: "Tv/movie options were not as good compared to our previous flight to Lisbon. We used the economy option which required us to pay for a seat upgrade in order to be able to hear each other. I will use this airline again if I have to but it isn’t my first choice."

Positiv: "Great friendly service. Very clean and organized crew. Nice plane, great flight crew. Comfortable seats. Free ear pieces and drinks for international flights"

Positiv: "First class accommodation was great! We had about a 3-hour flight and would have appreciated a blanket, pillow and a headset."
Negativ: "I didn't like that first class was checked in first at the counter. But everyone rode on the same bus and disembarked at the same time so first class didn't really board the plane first. Some of the TAP counter employees were very unhelpful & actually dismissive. We had gate 19 and there was no sign of activity when it was time to board. When asked some counter employees, they couldn't care less. You should post something at the gate assigned about a gate change or delay. A lot of passengers were confused and uninformed."

Positiv: "Der Flug war ruhig und das Bordpersonal war sehr freundlich und hilfsbereit."
Negativ: "Der Check In am Flughafen Hamburg war etwas gewöhnungsbedürftig, erst 2 Std. Vor Abflug. Finde ich zu knapp. Leider hatten wir dann auch noch Verspätung, dies hatte aber keine negativ Folgen für uns."

Positiv: "Personal freundlich und hilfsbereit. Der Flughafen Lissabon ist ideal zum umsteigen, übersichtlich, gut ausgeschildert, klare englisch sprachige Ansagen und überall hilfsbereites Personal."
Negativ: "Schade. Auch der zweite Flug hatte Verspätung."

Positiv: "Crew were extremely professional"
Negativ: "The seats were less comfortable for me"

Negativ: "Ethipian Airlines overbooked my return flight and did not offer me an alternate return flight so I could return on my designated date. They instructed me to come back the following date to fly. I was not compensated nor offered at the very least an apology. The ticketing staff was unprofessional and attempted to blame me for not flying. Do not fly Ethiopian Airlines out of Accra ever!!!"

Positiv: "Helpful, friendly crew. Comfortable plane"
Negativ: "In flight entertainment could be a little better. Perhaps let passengers know about the inflight entertainment available via WiFi"

Negativ: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines."

Negativ: "Better seat"

Positiv: "Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice."
Negativ: "Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous."

Positiv: "the flight wasn't good at all, was expecting a better and comfortable seat, but the it was a smaller flight and the seats weren't adjustable"
Negativ: "at this segment you mus put a 350, which will be more cost effective and should be cheaper in nature,"

Negativ: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."

Positiv: "Seat was very comfortable and the air stewards were good"
Negativ: "The entertainment system not working correctly and the food was poor"

Positiv: "Crew was very friendly and professional"
Negativ: "45 minutes late departure"

Negativ: "Nothing"

Positiv: "Crew was helpful, everythinf fine"
Negativ: "The food was not so good. Bit cold.."

Negativ: "wasserspülung der Toiletten im Airbus von Addis nach Harare hat nicht funktioniert, Toiletten verschmutzt, Spülen nicht möglich"

Positiv: "Crew was so nice and very helpful"
Negativ: "Timing, delayed by 20 minutes"

Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"

Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"

Positiv: "Comfortable seat and fairly friendly crew"
Negativ: "Better reception and understanding at the airport. The staffs are not considerate."

Positiv: "WONDERFUL FLIGHTV"
Negativ: "NONE"

Positiv: "YES"
Negativ: "nothing"

Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."

Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."

Positiv: "the flight was very nice and I thank all the crew for their kindness."

Positiv: "I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable."
Negativ: "The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers"

Positiv: "Excellent airline overall Great seats for sleeping"
Negativ: "Business class seats are not well appointed Nowhere to put a bottle of water - storage handbag and shoes etc could not be reached without undoing the seatbelt and screen far away from the seat Voice commentary was muffled and therefore unable to be heard"

Positiv: "Food and leg room were great"
Negativ: "Entertainment was average"

Positiv: "The aircraft was clean and the food served was cool"
Negativ: "The turbulent"

Negativ: "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."

Positiv: "Having never even heard of Ethiopian Airline, our expectations weren’t very high. We found the boarding process to work well. The staff was great and the meals were very good. The flights were on time and efficient."
Negativ: "On many of the flights we had to use the roll up stairs. The water that they served tasted like tap water. The seats seem closer (less leg room) than other airlines."

Negativ: "The entertainment system wasn't working properly. I requested Asian Vegetarian Meal and they gave me regular Vegetarian Meal."

Positiv: "Flight attendants were helpful and attentive."
Negativ: "Boarding was fairly chaotic, there were no outlets for charging in the business class, entertainment limited."

Positiv: "Meals were pretty good and a screen that had entertainment and could charge the phone. Baggage allowance helpful"
Negativ: "Little tight on leg room."

Positiv: "I took a roundtrip to Addis Abeba, Ethiopia from Washington, DC. The trip was 13 hours there and 16 on the way back (I think that included a refueling stop in Dublin). There was plenty of food and beverages provided throughout the flight - usually every 3 hours or so. Blankets, pillows, and several movie/entertainment were provided."
Negativ: "I would prefer the the main cabin lights be kept off longer."

Positiv: "Sehr schmackhaftes essen"

Negativ: "1 h Verspätung beim Abflug (im Flugzeug sitzend) wegen Gewichtsverteilung der Ladung."

Positiv: "gud space"
Negativ: "Should be aware of the destination in terms of offering meals. very pathetic."

Positiv: "The food was amazing and the plane is more comfortable and you can relax."

Positiv: "Vom Boarding bis hin zur Betreuung in den Maschinen war alles gut!"
Negativ: "Der Online Check-in hat nicht so besonders gut funktioniert. Da gibt es bei der star alliance klares Verbesserungspotential."

Positiv: "That I finally had an on time flight with Ethiopian airlines, having suffered through an absolutely miserable outbound flight"
Negativ: "On connecting from Bangkok to Nairobi passengers are funneled into a security waiting area with no water, coffee, duty free shopping- absolutely nothing but dirty toilets- for a 2+ hour layover. Bole airport is surely one of the most disfunctional airports on the planet."

Negativ: "Food can be improved."

Positiv: "Crew members were friendly, movie selection was good, food was nice as well"
Negativ: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."

Positiv: "Cost effevtive"
Negativ: "Crew being unkind."

Positiv: "seat space was good"
Negativ: "the flight was full so drink service was not well organized, lack of water"

Positiv: "Again, the cabin crew where all very nice."
Negativ: "Seating space was very tight on this plane."

Positiv: "I was pleasantly surprised at the entertainment. Other than that, everything was pretty good. Nothing stood out as exceptional and nothing was particularly bad."
Negativ: "The seats weren't the most comfortable, but on a 10 hour flight, nothing is."

Positiv: "The crew were very friendly and professional."
Negativ: "They lost my bag, there was no announcement that the flight was boarding."

Negativ: "At Addis airport, they announced first that the trip got cancelled and postponed for another 7 hours. Then while lining up to change my ticket, I overheard people saying that the boarding is starting in 30 minutes and we have to rush to the gate. Then the gate number changed 3 times and the boarding time got delayed few times as well. It was a 5 stars chaos that trip!"

Positiv: "aircraft was nice and well kept, and crew friendly."
Negativ: "too many announcements on PA (information could have been summarized and delivered in the beginning, so that those who prefer to sleep can)."

Negativ: "I was suppose to stay on the flight in Hong Kong to continue to Ethiopia and they never made an announcement. I had a seat with a TV that did not work and it took over 30 mins for a flight attendant to respond."

Positiv: "On time."

Positiv: "I did like the overall services. I was comfortable with the crew and was entertained. I enjoyed the night over in the fhoice of loudging with nazra Hotel."
Negativ: "I didn't like the quality of food in the hotel panaroma on my return. The hotel needed air refreshner as it wae stuffy and difficult to breath in. The reception was excellent but poor service."