Finde günstige Flüge von Fukuoka nach Wien

Positiv: "My seat"
Negativ: "Time check in maybe earlier."

Positiv: "The experience was really good. I’ll be using JAL again."
Negativ: "Keep doing a good job."

Positiv: "Nothing to complaint. Excellent airline nowadays"

Negativ: "No additional comment"

Positiv: "Everything. I always enjoy my flights with JAL."

Positiv: "Wonderful crew"

Positiv: "The crew members polite and nice."
Negativ: "To time the food service more evenly. Left side passengers were served a meal and finished before the right side was served food."

Negativ: "The person who assisted me to check in didn’t even know about Global entry..."

Positiv: "Everything, the service and the food is great."
Negativ: "Keep it up"

Negativ: "More movie selections"

Positiv: "Very nice flight attendants providing perfect service. Very nice food, exceptional for economy class. Huge leg room and wide seats (only 8 seats per row in a B777, other airlines usually have 9 or even 10 seat per row, this parity to some eco plus seats) Good entertaining system with good choice of new movies."
Negativ: "The boarding process was a bit unfortunate. But this might have something to do with Oneworld and not only JAL. Sapphire and Ruby members board at the same time, making the boarding process a bit crowded for a elite member. But apart from that he boarding was well organized."

Positiv: "Staff and service good"
Negativ: "777-300 plane business class very old and tired"

Positiv: "Good service. Flight went off without a problem."

Positiv: "Nothing"
Negativ: "."

Positiv: "We traveled with our 1.5 year old and JAL was incredibly accommodating and made our trip very enjoyable. They went above and beyond to make sure our trip was smooth and provided impeccable service."

Positiv: "Very helpful and polite"
Negativ: "I got a sore but comes the seat was not very padded"

Positiv: "That I probably won’t have to deal with AA for a while."
Negativ: "The boarding process was a joke. No seat assignments until the last second. The front desk personnel would not help us with a seat assignment and said they were “working on it”. I sat down with my wife in the waiting area and observed the front desk personnel joking around with each other for the next 45 minutes before the flight. Very unprofessional and not helpful. Not a good way to represent your airline."

Negativ: "The crew kept accidentally bumping my chair and never apologized"

Positiv: "The seats were comfortable, the staff was lovely and accommodating, and the food was delicious."
Negativ: "The WiFi was very weak and barely connected to any website. It couldn’t connect to Netflix, but luckily the in-flight movies were okay."

Positiv: "It was short flight.. I slept good through."

Positiv: "Always on time!"

Negativ: "Everything was great!"

Positiv: "customer service spoke English"
Negativ: "1) when my flight was delayed significantly due to weather, I was not notified until I got to the airport 2) when the same flight was cancelled, I was on hold with JAL for over an hour before I could speak with customer service\ 3) customer service could not rebook me for another flight until 3 whole days later 4) I had to look on JAL's website and inform their customer service about flight options that were somewhat sooner 5) no compensation was offered for 2 days of delays and flying out of another city (I paid for my own transport to this other city in order to make my final destination on time)"

Positiv: "The flight attendants were first class."
Negativ: "A small snack would have been nice, even a small bag of pretzels. Anything."

Positiv: "The meals. The attention to service details. The seats are better."
Negativ: "Ticket reservation follow up."

Positiv: "Quick local Flight. Left and arrived on time."

Positiv: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."

Positiv: "What a terrific airline. Polite service, great food, comfortable seats and a clean plane. So much better than US airline companies."

Negativ: "Seat was too hard"

Positiv: "Once again the service from the flight attendants was perfect."

Positiv: "JAL work ethics are what the Japanese excel at, so there's not much to complain about."
Negativ: "The same as most other airlines, the seat width and pitch has been getting smaller. Even with seat by the aisle, my elbow sometimes bumped inadvertently a wayward flight attendant."

Positiv: "Entertainment was good"
Negativ: "Seats were uncomfortable, food was terrible"

Positiv: "The majority of the crew had facials that made me feel like I shouldn't talk to them. The food wasn't the best but that was expected. There was movies and shows that kept me entertained for a while. Seats are normal couldn't walk or get up often because of turbulence."

Positiv: "Ich habe den Flug sehr genossen. Die Filmauswahl war hervorragend, das Personal sehr freundlich, und das Essen geniessbar."

Positiv: "The flight attendants were very kind and attentive."
Negativ: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."

Positiv: "The flight went well and the 3 meals were interesting. The staff was professional."
Negativ: "It's kinda hard to sleep. Some of the food could taste a bit fresher and less microwaved."

Positiv: "Service"
Negativ: "Not anyone fault but I wish seating was better fitted in economy for taller people"

Positiv: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Negativ: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"

Positiv: "Clean and very good service."
Negativ: "Food."

Positiv: "Very professional staff, on time schedule and a beautiful plane. I would give them 20 stars if I could. It puts US airlines at shame."

Positiv: "Our flight had a long delay, but one we were on board it was a short and smooth flight."

Positiv: "I forgot to make prior arrangements for a special meal due to allergy concerns. I notified the crew onboard, and they were attentive to my issue and helped me avoid certain foods which may cause an allergy attack."
Negativ: "The seats felt very dated and uncomfortable. The entertainment options were very limited."

Positiv: "flight attendants are always nice and gentle on JAL. Food is great. Rarely late departures"
Negativ: "nothing really"

Positiv: "Service and polite staff."
Negativ: "Not much space between the seats for my long legs."

Positiv: "They were super considerate the entire flight."

Positiv: "Good flight! Confirtable seats, polite crew."

Positiv: "Crew service"
Negativ: "Food and not so updated movies in entertainment."

Positiv: "The crew's attention to detail, service."
Negativ: "Sort of bumpy flight."

Positiv: "Clean and service was excellent!"
Negativ: "Nothing special"

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."

Positiv: "crew was pushing , no time in an rush all the time"
Negativ: "service level"

Positiv: "Es war alles zur vollen Zufriedenheit"

Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"

Positiv: "everything, the crew was efficient"
Negativ: "more African entertainment to be added on the Johannesburg route"

Negativ: "flight on time. flight was delayed and gate changed"

Positiv: "Seats are spacious even for economy class."
Negativ: "None"

Positiv: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Negativ: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."

Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"

Positiv: "Seats were good"
Negativ: "Food could have been better"

Negativ: "Change the food menu, boring with the same menu"

Positiv: "Entertainment system ok"
Negativ: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."

Positiv: "Crew amazing. Seat super comfortable"
Negativ: "Nothing!"

Positiv: "This was the most comfortable business class mid haul flight I've ever taken."
Negativ: "Absolutely nothing went wrong."

Positiv: "Perfect!!!"

Positiv: "Great service!"

Positiv: "Five Star Singapore Service on board the aircraft."

Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"

Positiv: "The attentiveness of the flight attendants and the new plane."

Positiv: "everything good"
Negativ: "need new toilet"

Negativ: "Essen könnte besser sein"

Negativ: "Essen könnte besser sein"

Positiv: "Brand new aircraft, excellent service and food"
Negativ: "J class seat, 12A window. Top of my seat curled around my sides, which blocked vision thru 1.5 of the 3 windows I had access to. The enclosure also protuded into my left bicep when I had my elbow resting on the arm rest. Table on my right hand side was too close to my body, and to high to reach a drink easily, I literally had to lift my whole right arm to pick up a glass."

Positiv: "Spacious and clean"
Negativ: "Crew wasn’t attentive. Brought wrong order, forgot order, walked by hurriedly and hit passengers. Empty sauce on the Tray- when asked said it was for presentation!"

Negativ: "Boarding didn’t give priority to passengers with children"

Positiv: "It’s worth it to pay a bit more for the extra legroom seats."

Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."

Positiv: "A380 ist ein tolles Flugzeug"

Positiv: "Excellent flight experience"

Negativ: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."

Negativ: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Positiv: "Friendliness"

Negativ: "Essen könnte besser sein"

Positiv: "Gutes Team"
Negativ: "Essen"

Positiv: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Negativ: "Not much. This airline is up there with the best."

Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."

Positiv: "Friendly, smiling staff, ever happy to help, nice food"
Negativ: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"

Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."

Positiv: "Finally an airline that loads from the back to the front. Makes sense to me"

Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."

Positiv: "I liked there was an opportunity to bid on an upgrade"
Negativ: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."

Positiv: "the flight schedule are very good"

Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"

Positiv: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"

Positiv: "Crew service"
Negativ: "Very old entertainment system. Poor screen visibility. Cramped"

Positiv: "Boarding was good"
Negativ: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."

Positiv: "Superb service throughout from check in to on flight."
Negativ: "Seat on outbound had a slight issue."

Negativ: "Kids playing and out of control and the flight attendants wouldn't do anything."

Positiv: "Best serves ever will fly every time"

Positiv: "Ease of checking. Empty seat between us"
Negativ: "Can't upgrade with krisflyer miles"

Negativ: "Seats need better padding"

Negativ: "Seats we’re tight on second flight. They had an odd foot rest protruding.....?"

Positiv: "The crew was very attentive and helpful (ie, helped me with vegetarian options). Everyone was pleasant and friendly."
Negativ: "More comfortable seats, needed a back rest or thicker pillows. Will opt for premium seats in the future."

Negativ: "Sorry, I’m always picky about the thinness of the seat cushions, the meals, and the IFE. But I still rate China Airlines as the best affordable Chinese Airlines I’ve flown. And it’s super convenient that China Airlines flies out of Ontario CA now. ONT vs LAX. It’s a no brainer. ONT every time."

Negativ: "It was overall good goong there, however my trip back from Manila to Ontario was cancelled due to employee strike and i had a 12 hr lay over in Taipei and diverted my flight to LAX and have to pay almost $100 for my Uber ride. I will have to ask China Airlines to reimburse my Uber expenses."

Positiv: "Food was a solid ok!"
Negativ: "They cycled heating and cooling during the flight, but the heating can be a little too much and make the air difficult to breathe and felt really stuffed and dry in the space."

Positiv: "The flight was fine. Everything went smoothly."
Negativ: "I was not allowed to recline my seat because the person behind me did not want me to recline."

Positiv: "Relaxed trip."
Negativ: "My monitor cut out a few times."

Positiv: "The air line reported 2 of my luggages as delayed and I still have not heard news on my 3rd missing luggage"
Negativ: "How can u loose a luggage"

Negativ: "I had a bad flight, we had 16 hrs delay because technical breakdown. I can understand it, but everybody on the flight were really upset with china airline attitude. All passengers must sit on the plane for 3 hours before we went out of the plane, at that time the flight attendants and crew leave without an explanation, We didnt know what happnened!!!!! And during 16 hrs delay in Sanfransico Airport, we didnt have hotel for rest, we really tired without sleep. I dont know how to explain my thinking about chine airline attitiude, really upset with their way about problem solving. I just can say that i will never flight with china airline again in the future..."

Positiv: "Excellent service for a1:15 duration flight. The offered meal was decent. Seat was fine."
Negativ: "Seat back LCD was very small and low contrast, though no big deal on a short flight."

Negativ: "Essen ist super und ich bin noch mit einer 747-400 geflogen und das Flugzeug ist sehr gut"

Positiv: "Totally filled to capacity. Am 6 ft guy broad shoulders squeezed next to another guy bigger than me. Totally cramped in middle seat. Holiday season travel. I should know better. Most challenging flight in years."
Negativ: "Totally cramped in."

Positiv: "Flight crew, food very tasty and good portion size, good selection of entertainment, bathrooms clean and well maintained."
Negativ: "A little bigger seat and a bit more leg room would be nice."

Negativ: "I got sick on this flight, and the concern expressed by the crew was about 0. Also, they don't understand the meaning of ice water. Water, with lots of ice! Serving an American destination, they should know how much ice Americans like in drinks. Normally not a big deal, but when you really need to cool down to keep from barfing, it is important."

Positiv: "Friendly Movies"

Positiv: "Friendly"

Negativ: "Appreciate blankets and pillows provided as well as complimentary wine"

Negativ: "Nothing"

Positiv: "Nice, clean plane"
Negativ: "Food is the same all the time"

Positiv: "Entertainment"
Negativ: "Comfort I have long legs..."

Positiv: "Good service, good aircraft"
Negativ: "Many movies were still the same as six weeks ago when I took the same flight."

Positiv: "Over all a good flight experience. Would use them again"

Negativ: "Delayed multiple times."

Positiv: "better food"

Positiv: "what else can I ask for , fast boarding good service"

Positiv: "Better couch legroom than any of the US carries I have flown overseas. Newer plane and attentive flight crew. There was a decent movie and entertainment selection and the meals were reasonably good. Crew was very attentive to keeping the bathrooms clean, which on a long flight is a very nice. Checking staff in Los Angeles to insuring the comfort of a taller customer was excellent."

Negativ: "Pretty darn scary landing. I thought the plane was gonna flip, it was bouncing and lurching so bad."

Positiv: "Flight attendants were pleasant and did their job well."
Negativ: "Despite checking in 2hrs or more before boarding, the China Airlines airport agent seated my wife and I in different rows without asking us what our seating preferences were. On the connecting 2hr flight from TPE to KIX we were seated 10 rows away from each other. We trusted the agent to be smart and professional and let him choose our seats not caring too much other than to be seated together and was grossly disappointed. He spent a good deal chatting with his female coworker when he should've done his job better. We won't be flying China Airlines in the future and will pay more for better service."

Positiv: "We were lucky to have an exit row. The flight was smooth and pleasant."
Negativ: "The food was not great but got the job done. Could use a wider movie selection."

Negativ: "The seats are too close together. If the passenger in front reclines his chair, there is no room to move around at all. It would be helpful to announce that passengers should recline their seats only during sleep time."

Positiv: "Everything was acceptable"

Negativ: "Horrible seating, entertainment needs to be updated. Customer service at counter not so good."

Positiv: "The crew memebers were very kind and assisted in any way possible."
Negativ: "The seats were not that comfortable and very close together. Very booked flight"

Positiv: "The entertainment is ok"
Negativ: "Waited more than 1 hr for wheelchair assist. Almost got left by the plane in sfo. In taiwan even they mark wheelchair assist in the ticket of my 73 year old dis abled mom they told us she is not in the list in taiwan we can wait for 1 or more hrs but they will close our gate in 30 min. So i haft to help my mom transfer to the gate. Very bad service especially to elderly and dis abled"

Positiv: "Flights were on time no delays. Considering it was a really long flights w connections its great that they are on time. Cabin attendants excellent!"

Positiv: "China Air did a fine job overall. SFO TO Bali. The food was ok and the movie selection was a little short for newer stuff. But all and all for the price = good."

Positiv: "They were very helpful with the connecting flight and ensured we made our way thru the airport quickly."
Negativ: "All was fine but why can't my earphone jacks fit into the airplane jacks? As it is I need to hold it in place"

Positiv: "F"

Positiv: "Entertainment like new movies are great to watch"
Negativ: "Crew must be aware that some passengers only speak & understand English."

Positiv: "Quiet cabin - no crying babies or toddlers"
Negativ: "Food was terrible; will choose different airline in future for long haul trips"

Positiv: "Nothing"
Negativ: "The cost public transportation made miss the flight and i had to buy a new ticket and i was not helped at All when i called the company"

Positiv: "For such a short flight it was fine."
Negativ: "Boarding was later and leaving the runway was late. It was a late flight already so this made it even more tiring."

Positiv: "food"

Positiv: "One of the beat flying experiences ever. China Airlines does cust at a high level"
Negativ: "Nothing to report bad"

Positiv: "Customer service was great."
Negativ: "My daughters audio didn't work at all in her entertainment system and my audio was really terrible. We did expect to watch movies and was unhappy that the audio wasn't working on a business class flight."

Positiv: "I have flown many airlines including China Air. I travel about 4 time a year. This flight from Honolulu to Tokyo was exceptional and the crew was amazing. They were very nice and sweet to all the passengers around me."

Negativ: "they lost my oversized baggage both ways - arrived a day later both times ."

Positiv: "Nothing to really like was overall ok"
Negativ: "Extremely small seat and seat area ,barely able to move . ( 5'8 180 lbs male )"

Positiv: "Love the leg room and hot ladies of China airlines.i enjoyed the flight entertainment, watched newly released movies. Oh and did I mention their stewardes were hot?"
Negativ: "The breakfast noodles need more salt. Lol jk nothing really I loved it overall."

Positiv: "Flight was fine...."
Negativ: "....but departure wa delayed over an hour"

Positiv: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Negativ: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."

Negativ: "SAS support and communication during the Copenhagen baggage handler strike, which cost us our connection and the family funeral in Scotland, which was the whole point, was abysmal."

Positiv: "Crew war Super!"
Negativ: "Schlimmes, altes, kleines und sehr beengendes Flugzeug, extrem schlechte Belüftung!"

Positiv: "Crew war super speziell Carsten!"
Negativ: "Eine Fussmassage hätte es noch toppen können."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Positiv: "Sehr nette Besatzung Schnelles und geordnetes Boarding"
Negativ: "Verpflegung war kostenpflichtig mit Ausnahme von Tee und Kaffee."

Positiv: "Efficient"
Negativ: "Difficult to find check in at Copenhagen airport"

Positiv: "Nix"
Negativ: "Anschlussflug wurde gecancelt"

Positiv: "Gibt nix gutes"
Negativ: "Flug wurde gecancelt ohne das man benachrichtig wird!!"

Positiv: "Definitely one of the cleanest aircrafts I have seen. Design in grey simple but good. Nice and friendly staff."
Negativ: "New Arla Milk packages have a strange form and way to open which makes it tough not to spill the milk on you!"

Negativ: "Filme waren ok, aber nur ein Spiel (Schach) auf einem Interkontinentalflug (CPH - SFO) ist eher mager für einen 11h-Flug. Spiele müssen ja nicht sein, aber andere Fluglinien als SAS bieten da mehr..."

Positiv: "Flug hat Minimumkriterien erfuellt. Sicherheit. Sehr gute Landung und Infos vom Käpten.Getraenke wurden offeriert."
Negativ: "Kein Entertainementsystem vorhanden. Kein Food. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Pünktlichkeit/ Sehr gute und viel Verpflegung/ Genügend Platz/"
Negativ: "Leider waren geschätzt 70% der Monitore kaputt. Ich hab den Sitzplatz gewechselt um Filme schauen zu koennen. Info über vorhandene Service( entertainment und food ) im Flug vor Abflug wäre wünschenswert."

Positiv: "The flight attendees were great, always taking good care of somebody and gave me more drinks/food when needed. You had enough space and everybody could sleep. Already looking forward to my flight back home."
Negativ: "The Entertainment could have some more movies to watch - After 3 movies there was absolutely no other movie that might have been interesting to me. However, after 3 movies you are also supposed to stop so it's not even so bad."

Positiv: "The promptness of leaving and arriving. The general friendliness of the crew."
Negativ: "Movie selection is not great. Food was ok maybe slightly better than most airline food. My dissatisfaction is with Washington airport. J had two hours between flights and because of total mismanagement in immigration I missed my flight to atlanta. Totally unacceptable. I might not even get on the ten pm flight."

Positiv: "No comment since very short flight."
Negativ: "My husband was unable to check in on line. SAS when contacted by phone which was difficult to do because it is hard to locate their number had no explanation other than maybe due to security. We missed a tour due to the time spent (unsuccessfully) trying to solve this problem."

Positiv: "The salad they served me in SAS Plus had fish in it which I'm allergic too and the stewardess immediately found one that had chicken instead. She also sang a Lullaby song thanking us for flying SAS on landing. Great! :-)"

Positiv: "Great service, friendly stewards and stewardesses, delicious food"

Positiv: "Free coffee in the plane"

Positiv: "Good food and a good entertainment system that comes with plenty of options. I really like that SAS doesn’t go for your wallet for every bag like jus about EVERY AMERICAN CARRIER!"
Negativ: "Leg room could be more generous but then again I’m 6’3” so it is what it is."

Positiv: "On time, easy boarding"
Negativ: "The flight was nearly full and everyone seemed to have at least two cases. This caused lots of jostling for space in the lockers"

Positiv: "Pünktlicher Abflug und zügiges Boarding, die Crew war freundlich reserviert."
Negativ: "Essen nur in der teuersten Buchungsklasse inklusive, ansonsten wenig Auswahl."

Positiv: "Good service, pleasant staff."

Positiv: "Top notch service , catered very much to Americans . Would definitely fly again"

Negativ: "5 STD. Verspätung."

Positiv: "Angenehmer Flug, schnelles Boarding und Deboarding..."
Negativ: "Alte Machine, Lange Wartezeit im Flieger ohne Erklärung für die Verspätung. Keine Zeitschrift, Personal Recht unsichtbar. Kaffee ohne das Milch oder Zucker angeboten wurde."

Positiv: "easy board, timely departure & nice tea :)"
Negativ: "seats were small and a bit dirty"

Positiv: "Efficient and friendly staff. Coach seats did recline on that Airbus model, which was nice."
Negativ: "Had to pay for wifi in coach for internet access. It was dropping routinely, dial-up slow, and very frustrating. The food was on par with other airlines, minus the vegetable turnover. That was a bit odd. What was shocking to me, is that no alcohol of any kind was complimentary in coach."

Positiv: "The gate agent at check-in was very helpful and knowledgeable. The entire ground crew did a good job. The crew was friendly and attentive. The plane was clean. The entertainment options were more than adequate. Bathrooms were well kept."
Negativ: "I know you can't expect coach to be luxurious. But the space between seats in the airline industry in general have gotten ridiculously small. Words were exchanged between my wife and the lady (nothing extreme, but still) in the seat in front of her. When the lady leaned her seat back, my wife could barely watch her movie. All in all, I would definitely fly SAS again."

Positiv: "Flight crew was curtious"
Negativ: "I was seated in the emergency row and clearly had a cast on my right arm at check in and I was seated next to my travel companion. Required to move which was aggreivating."

Positiv: "Great takeoff and landing.Care ethics of the stuff was excellent. The quality of the food was very good and it was served with care."

Positiv: "Check in, Fast Track, lounge, 1. Reihe"
Negativ: "man sitzt auf engeren Sitzen (Tablett ist in der Armlehne), aber ebenso zu dritt wie in der Eco. 1A-B-C haben viel kleineren Fußraum als 1D-E-F Stewardess wollte kein Handgepäck erlauben, da die Kanine bereits zu voll war. Ich schuld vor, sie solle erst einmal das Gepäck der Mitarbeiter aus der Kabine nehmen, dann reicht es auch für die Paxe ...."

Positiv: "Crew were good. Plane new and clean."
Negativ: "I think the only free drinks are tea and coffee."

Positiv: "Essen in der Business Class okay"
Negativ: "Irritierend, dass in der Businessklasse der Mittelsitz NICHT frei bleibt"

Positiv: "Delayed flight arrived nearly on time."
Negativ: "- Boarding process chaotic. Boarding began 20minutes after the scheduled delayed-boarding time without any notice. Gate seating area at CPH was far too small - very stuffy and standing room only. - Aircraft on its last leg. Most of the A340's seats had broken cupholders. Restrooms were out of paper/soap with no attention from crew. Overhead personal lights were either burnt or malfunctioning. - Lunch meal was decent. pre-landing meal is the same as the snack... some sort of dry and non-appealing wrap. - Crew did not perform passenger safety-check before takeoff and landing (seat backs raised up and seat belts fastened)."

Positiv: "The flight crew was courteous and professional. The seats were comfortable."
Negativ: "The flight came in a little late. However, the plane was nice."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem ultrakurzen Flug."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem kurzen Flug."
Negativ: "Komfort dürfte etwas besser sein. Unterhaltung gab es keine."

Positiv: "There was nothing positive in this experience. Oh, the flight was safe and no one was injured?"
Negativ: "Charged for checked bag on international flight. Late departure. Only food was a small cup of water on a 3+ hour, lunch time flight -- not even a bag of pretzels. Late arrival with short connection and flight attendant directed us to wrong gate. When we reached final destination, only one of two checked bags showed up."

Positiv: "Nothing"
Negativ: "Tried THREE hours to get a phone picked up to cancel my flight the day before this scheduled flight. My friends booked with Expedia the exact itinerary and were able to reach a human and we're told that SAS always reimburses for cancellations. I finally emailed vayamas/kayak to cancel and 5 days later received a reply that there was no cancellation refund. Apparently Kayak provides a no communication/no refund policy. My travel companion had the opposite experience with Expedia."

Negativ: "Booked SAS Go level which included 1 piece of luggage each. At check-in, we were told that is not the case despite SAS' own website saying that it is. I was charged another $320 and I am disgusted with their business practices which revolve around, deceit, lies andl I would even say fraud! There were many others complaining about the SAS Go luggage issue and then having to pay again. I could have gone with Ryan Air for a fraction of the cost."

Negativ: "Lost my luggage when the other 3 people who I am traveling with got theirs. Not sure what went wrong there. No SAS personnel was available, actually there was no airline counter even. I filed a lost and found report at the airport. I will contact the airline , hope they will find my bags or at least provide vouchers for my one week vacation."

Positiv: "I was able to get to my destination safely b"
Negativ: "Planes are old. No conveniences at all - none. Charged for one piece of luggage (my only piece) at the gate. Security process extremely slow. 1.5 hours early to airport and I made it on board by 9 mins. There plane sat for 20 mins on runway before departing."

Negativ: "Aufgrund vorheriger Verzögerungen war der Flug mal wieder verspätet. Information am Gate eher mangelhaft."

Negativ: "Für die Verpflegung (Cola und Nüssli) musste ich 50 Kronen zahlen. Das geht einfach nicht, auch wenn es ein share code Flug war, weil das Ticket von Swiss war"

Positiv: "Nettes Personal, schnelles Boarding."

Positiv: "The crew was incredibly friendly"
Negativ: "I would have appreciated a vegetarian option for the meal."

Positiv: "The staff and pilot kept us informed of what was happening with our delay. The flight attendants were very nice."
Negativ: "The flight was 1 hour late."

Positiv: "Crew and plane good. Friendly and English was excellent."
Negativ: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"