Finde günstige Flüge von Florida nach Innsbruck

Positiv: "Nothing."
Negativ: "Extremely frustrated. Upon booking my ticket, I was told it wouldn’t be a full flight. At no point did u receive any information alerting me that it was going to be a full flight. I was extremely uncomfortable due to COVID."

Positiv: "The crew was not overly friendly"

Negativ: "The seat was squeaking all the time"

Negativ: "It was a Great flight. I always enjoy flying Delta"

Negativ: "Really packed together seats...more room. Crew spoke very loudly on plane...jarring"

Positiv: "Crew was great."
Negativ: "Flight didn’t leave Atlanta until after 8pm. Delta couldn’t/wouldn’t do anything to help with replacement flights to Madrid despite we were supposed to have 3 1/2 hours layover and had less than zero (the flight out left before the flight into Zurich was deplaned."

Negativ: "Mechanical difficulty. Late Then missed connecting flight. 4 hours in a hotel. Then back to the airport the next day. Why can’t airline keep planes in good condition?"

Positiv: "Comfortable aircraft. Great crew."
Negativ: "can't think of anything"

Positiv: "Don’t wait to much"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Positiv: "That there were TVs to watch on the seats and that it was quick boarding"

Negativ: "Flight was late."

Negativ: "Didn't I could pick my seat. I was assigned my seat. I like window seats. Either leg of the trip was a window seat."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Crew was very friendly for the most part. There seems to be a chance in the way they interact with customers. It's noticeable. The food still is not bad, not great. Drink selection was pretty extensive and impressive. Free wifi for messaging apps is great."
Negativ: "Electrical plug is right at your knee level. Bread is rock hard an inedible. Plane felt very dry compared to other Delta planes. Would be good to know when the Wifi will be off (as it is off as we "approach the North Pole"). I wish we didn't have to repack bags that are over 52lb."

Positiv: "During the wait the monitors were turned on and we were able to watch movies"
Negativ: "Flight got delayed in Atlanta we’re sitting on the plane for about an hour, We didn’t get offer anything during that time."

Positiv: "Crew"
Negativ: "No upgrade"

Positiv: "Boarded fast"
Negativ: "Woman next to me with crying baby didn’t care that her baby’s head and arms where pretty much in my seat the whole flight. And the girl in front of me was wildly dancing the whole flight in her seat with headphones on and she get pushing back in her seat hitting my knees And every announcement the flight attendant made during the flight sounded like he was stoned and obviously didn’t care what he was saying"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Professional, courteous, and responsive attendants and flight crew."
Negativ: "Nothing."

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "My flying experience with Delta was and has always been great. Always professional and courteous crew and employees."

Positiv: "Crew very friendly"

Positiv: "First class service and seats"
Negativ: "Lost my bag... very frustrated. Nobody at the baggage claim would give us an answer, they said there might be more bags coming... Then they ran away. We finally wind up at the last bag office and they began the process... We still are waiting for our bag, 14 hours after reporting it missing."

Positiv: "Flight was on time."
Negativ: "Did not appreciate Aeromexico/Delta changing my flight times after I booked, giving me a more than 7 hour layover."

Negativ: "Terrible customer service. Took two business days to respond."

Positiv: "Great service and staff. On time both directions."

Positiv: "Flight less than 2/3 full, lots of room for comfort. On time, no need to gate check carry on."
Negativ: "nothing, it was great."

Positiv: "Terrible customer service both on the phone before the flight, but Especially from the gate agent. Wow she was really horrible."
Negativ: "The flight attendants on board were good! They helped get everything straight. Easily could have been handled by the incompetent gate agent. Wow."

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Negativ: "Poor Delta DEN counter agent experience. Name on ticket didnt match Delta profile name nor TSA [rofile name. Delta counter agent would do nothing, except blame TSA. Would not check ticket name vs profile name. Happened two consecutive flights. Flight tomorrow morning has no TSA Pre clearance on boarding pass. This will be three consecutive flights. Also seated me next to a person who needed 2 seats to himself. Please never seat me next to a passenger who cannot fit in their own seat. I am switching to SWA."

Positiv: "First time with AmExp Delta so no baggage fee, zone 1 boarding. seats are fine, newer aircraft, snacks were good and entertainment was good and easy to use. Staff and attendants were friendly p. All good"
Negativ: "As far as flying goes today no complaints. As compared to 30 years ago I could do a book but nothing to do with Delta"

Positiv: "Horrible experience! Flight was delayed over an hour with no announcement. Seat was reassigned from front aisle seat to rear window Seat. Fortunately, it was a short fkight."

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Had tv & movies available but kept losing signal"
Negativ: "Terrible turbulence. Very rough landing. No beverage service. Late taking off."

Positiv: "Plane was far too tight. Very uncomfortable for taller individuals."

Positiv: "Food was actually ok and the crew tried to remain upbeat despite all the challenges we encountered."
Negativ: "where do I start....seats are incredibly close together and once the passenger reclines their seat, it is actually painful. I don't consider myself overly tall or large at 5'10" and 190 pounds, yet I did not have circulation in my legs for nearly the entire flight. The pilot indicated that flight would be only 9 1/2 hours and ended up being 14.5 hours due to a maintenance issue that required us to make a stop in Anchorage. Pilot said it would only take 30-40 minutes to repair (supplemental oxygen bottle was apparently empty) and after 3 1/2hrs I think we were finally airborne, only to be delayed an additional 45 minutes or so upon landing because our gate was occupied by another plane. So what, they can't find another gate to use? The whole flight there was also delayed for an unexpected stop in Anchorage to get more fuel for the flight. Did they not complete proper flight planning? I'm a pilot and I know you can check winds aloft and plan your route with ample fuel for emergencies. So did this pilot not properly plan for the flight? I can go on and on about why I won't be flying with Delta for a long long time....so the 5,000 air miles they gave me as a courtesy for putting me through so much pain...well those extra miles are useless to me. How about refunding me the cost of my horrible flight?"

Positiv: "Delta flights run one time and their fleet seems newer than most with comfortable seating. Having free movies in the seat back ahead of you is a big plus with a good selection of movies. Snacks are good and crew is always friendly and accommodating. We fly almost exclusively with Delta for the aforementioned reasons."
Negativ: "Boarding is a hassle no matter the airline with few exceptions. You would think someone could figure and efficient method to get people on the planes. I suppose it could be the public that is the problem. Not a problem with Delta they run a good airline."

Positiv: "Kayak tells u the baggage claim and the new gAtes"

Positiv: "In-flight entertainment"
Negativ: "It was uncomfortably warm throughout the three hour flight."

Positiv: "Nothing"
Negativ: "Never made it on this flight and in the end my luggage was lost."

Positiv: "Service was great, flight was excellent"
Negativ: "Delay"

Positiv: "Nothing to complain about."

Positiv: "Overall good flight."

Positiv: "Airline stewards were very friendly and pleasant."
Negativ: "We booked with Delta, but were put on Air France. Even though we had our boarding passes in hand we had to wait in long, slow line for baggage tags because they would not print from kiosk. There was minimal Air France staff on duty serving thousands of passengers during busy season (July). While the lines grew larger, the staff was reduced from 4 to 2. Another long, slow line for customs, another long slow line for security=Charles De Gaulle airport was awful. We arrived at the airport 4 hours before our departure time and got to our boarding gate with no time to spare."

Positiv: "Crew was good. Seats comfortable."
Negativ: "The ear plugs connection to the screen was not working 100%. Overall good flight, better than any of the American carriers,"

Positiv: "Eine brandneue Maschine, sehr komfortabele Sitze, guter Service in der C"

Positiv: "Schönes Flugzeug"
Negativ: "Einchecken sehr kompliziert"

Positiv: "Essen, Sitze"
Negativ: "Nix"

Positiv: "Alles gut"
Negativ: "Normal halt"

Negativ: "Transit in London war nicht möglich, da Transitvisum erforderlich war."

Positiv: "Nette Crew von Air Belgium"
Negativ: "Etwas abgeranztes Flugzeug, der Service dauerte zu lange (Abräumen etc. )"

Negativ: "Sandwiches alle ausverkauft, musste auf teures Tapas ausweichen. Anstelle eines Tomatensafts wurde ein teurerer Kaffee abgerechnet. Nach Reklamation würde es korrigiert."

Positiv: "Crew war nett"
Negativ: "Das Boarding war absolut chaotisch. Niemand hat wirklich mitbekommen, wer wann einsteigen darf. Bitte mit optischen Hilfsmitteln arbeiten!!!"

Negativ: "Verspätung - Ankunft um Mitternacht"

Positiv: "Guter Service und kompetente Crew"
Negativ: "Probleme beim Boarding mit meinem Online Ticket. Die Dame am Schalter war sehr gestresst und hat mir daraufhin einfach einen anderen Sitz zugeteilt. Sehr verwirrend!"

Positiv: "Passt scho"
Negativ: "Nix"

Positiv: "Crew were helpful. Food was OK. I had Hindu meal and it was hot and tasty but salty."
Negativ: "Seats could have been more comfortable. I am not a tall person so seat spacing was not an issue, but for any one more than 5'8'' tall, seat spacing may be uncomfortable."

Negativ: "Kafee war eine Brühe"

Positiv: "The flight, food, drinks and comfort was good"
Negativ: "When I checked in they did not have a record of us prepaying for our checked bag and wanted to see a receipt for our payment. We did not have the receipt with us, we had all the other documentation so the only way to get on the flight was to pay again for the checked bag. I found the receipt later"

Positiv: "M&S food on board"
Negativ: "Frühzeitig kontrollieren betreffend Handgepäck vor boarding"

Negativ: "No online check in, incredibly inconvenient. If is have known would have booked another carrier."

Negativ: "Keine Getränke. Wenigstens Wasser kostenfrei wäre wünschenswert Sitzabstände sehr eng bei der neuen Kabine. Boarding war Recht chaotisch trotz Gruppen Einteilung."

Positiv: "The crew was very helpful in adjusting my flights. The lack of information on passport policies from kayak have made me disappointed on this company and I will not be using it or recommending it in the future. I had to spent over 300$ in hotels and gas to get to Miami to obtain a new passport."
Negativ: "The booking services that kayak offered were not helpful at all. When I booked my flights to Spain the website should have alerted me that I needed a passport with an expiration date of over 3 months. Kayak should have information on travel policies to the countries they offered flights to."

Positiv: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz Pünktlich."
Negativ: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz - noch nicht einmal ein Glas Wasser gibt es mehr umsonst!"

Negativ: "The breakfast croissant filling was disgusting!"

Negativ: "Notausgang sehr eng, nur kostenpflichtige Getränke in"

Negativ: "Das Umsteigem"

Positiv: "Landing was perfect!"
Negativ: "None"

Positiv: "Alles"

Positiv: "Alles Ok"

Positiv: "Gute Unterstützung bei Problemen mit Online-Check-In; sehr genaue Gepäckkontrolle ist absolut in Ordnung; keine Verspätung; freundliches Bordpersonal; Preise für Bordverpflegung günstig - bei diesen günstigern Ticketpreisen ist die seperate Verrechnung absolut gerechtfertigt; werde daher trotz Probleme beim Hinflug wieder mit BA fliegen"

Positiv: "Flug war i.O."
Negativ: "45 Minuten Verspätung beim Abflug und 30 Minuten Verspätung beim Aussteigen nach der Landung da keine Andockstelle in LHR frei war; massive Probleme bei der Verstauung des Handgepäcks."

Positiv: "Gesamter Ablauf ohne Probleme. Sehr reibungslose und eingespielte Abläufe am Frankfurter Airport."
Negativ: "Pilot sehr wortkarg, Landung etwas holprig."

Negativ: "dauerhafte Verspätung bei British Airways und umständlicher Check in für das gepäck"

Positiv: "Food and hospitality and staff"
Negativ: "We were late 20 minutes and sat in tarmac another 15 minutes. Didn´t allow us enough time to get train, take bus, we had over 500 people lined up for bus, get through TSA, they pulled my suitcase for inspection, but didn´t look at it for 15 minutes until i called a supervisor as my connecting flight was leaving, and in fact, it had left as TSA does this purposefully and maliciously as it apparently happens all the time per ÇBritish Airways who had to reticket us. We had to return to A section another 20 minutes to be reticketed and luckily got on another flight to

Positiv: "Sehr freundliches aufmerksames Personal... und pünktliches boarding."
Negativ: "Die Sitze waren ungemütlich und ich war in der Mitte auf einem 3er Platz umgeben von zwei fremden Männern die beide geschlafen haben und ich deswegen nicht auf die Toilette konnte. Alleinreisende in die Mitte zu setzen finde ich nicht gut."

Negativ: "nach mehreren Stunden ohne Information fiel der Flug aus. Bodenpersonal wurde im Stich gelassen."

Positiv: "Sehr freundliches Personal. Dass der Flug deutlich verspätet war, war dem Umstand geschuldet, dass aufgrund fehlender Passagiere drei Koffer wieder ausgeladen werden mussten.gute sitze mit deutlich mehr Abstand als bei den Billigfliegern."

Positiv: "The flight was smooth, food good and staff OK"
Negativ: "Boarding experience total Chaos. Late departure for no good reason, watched our plane at the gate being prepared for over an hour, we finally took off but missed our connection and therefore missed our Cruise Ship departure. We were put up in a hotel but upon landing in Rome, we opted to wait at the airport in lieu of the second hotel because of the timing as we had to catch a 6 a.m. train to get to Livorno to meet the Ship, it's first stop. Up for 36 hrs as we got little sleep, and were very tired."

Positiv: "personal war höflich"
Negativ: "ich finde es unangemessen, dass das bordpersonal getränke/essen VERKAUFT, wenn das flieger komplett abgefertigt auf der piste steht, aber wg. problemen nicht starten kann. auf dem flug nach LON sass ich 2 stunden am boden - am rückweg über eine std und jedes mal versuchten die damen uns essen und getränke zu VERKAUFEN. service wäre gewesen die kunden zumindest in so einem fall mit kostenlosen getränken/sandwiches zu versorgen die bestuhlung ist für mich (190cm) deutlich zu eng"

Negativ: "Die Sitze in der Buisness Class waren Eco Sitze."

Positiv: "Kaum Platz an den Beinen. 1h Verspätung"

Positiv: "1,5h Verspätung."
Negativ: "Zu enge Sitzplätze Bei so großer Verspätung wäre ein kostenloses Trinkangebot angebracht gewesen."

Positiv: "Crew were awesome, plane was clean and entertainment and food were good."
Negativ: "My seat was a little uncomfortable, my mid and lower back had very thin cushioning and I felt the knees of the person behind me in my back throughout the flight."

Positiv: "Ich wurde gebeten meinen vorschriftsmäßigen Minnikoffer, eigentlich Handgepäck, einzuchecken. Schlange am Schalter, weil ein Angestellter im Tempo eines Faultieres die Koffer entgegen nahm. Da denkt man.an einen best. Zeichentrickfilm.... Dann kein Gate bekannt. Verspätung. Ewig Schlange am Rollfeld in Heathrow. Endlich in München, warten auf den Minnikoffer.... keine Informationen..... von den Angestellten des Flughafens an den für Koffer zuständigen BA Schalter verwiesen. Dort sprach man angeblich kein deutsch, in München am Schalter. In englisch war man dann nicht zuständig, der Schalter über dem stand abhandene Koffer.... Als ich deutlich meinen Unmut geäußert habe, wurde ich beleidigt. Nach einer halben Stunde endlich, kamen alle Koffer des London /München Fluges an. Auch mein gezwungenermaßen eingechecktes Handgepäck. Ich fand es schon während des Fluges nicht zeitgemäß alle Ansagen ausschließlich auf englisch zu machen. Es war ja ein innereuropäischer Flug, da möchte man meinen, die Sprache des Zielortes wird miteinbezogen."
Negativ: "Es gab kein Essen. Die Sitze waren durchgesessen, aber nicht ganz so schmal. Das Flugpersonal glaube ich freundlich. Ich hatte keinen Kontakt."

Positiv: "20 min Verspätung beim Abflug"
Negativ: "Was noch?"

Positiv: "The new Dreamliner made for the smoothest, quietest flight I've ever taken."

Positiv: "Food was ok and they were pretty generous with the alcohol which I needed since the guy in front of me had a seat which allowed him to lean almost all the way back. He ignored several of my comments and none of the staff had anything to say about this even though it was pretty obvious."
Negativ: "Too cramped.The guy in front of me was laying in my lap the whole trip I have short legs and my legs were hitting the seat in front. Flight left late causing problem all along the way i.e. lost luggage for three days. Nobody was particularly helpful or knew what was going on. I had to make several calls just to have somebody find the luggage. We had to go all over the place just to find somebody to give us new connecting flights. The airport there is a disorganized mess which is beyond words. Nobody wanted to take responsibility for the loss between British air and Aer Lingus and my impression over the phone was that nobody cared one wit what happened."

Positiv: "Price OK, bag checked."
Negativ: "Checked in 100mins early with prior assistance request, told to wait in general area. After 15mins no wheelchair, BA agent said wait longer. After 30mins still no wheelchair, BA agent would not call to check; said keep waiting "we don't know how long for, but its on them (Deutsche Red Kross) to get you to gate without missing flight"! After 60mins, airport info agent checked & said chair was coming. After 75mins, DRK agent arrived with 2 wheelchairs and wasted time trying to find a second passenger needing assistance. Agent then rushed us through terminal with no opportunity to get food or drink or use bathrooms. Got to very remote gate 15mins before departure, and boarded last. Don't use BA Hamburg if you need assistance."

Positiv: "Attendants were courteous and the food was good."
Negativ: "The entertainment and info system was small and not clear."

Positiv: "Das Boarding hat gut geklappt und die Verspätung wurde aufgeholt"
Negativ: "Der im Vorraus bei swoodoo reservierte Sitzplatz wurde von British Airways nicht berücksichtigt. Die 70 Euro hab ich umsonst ausgegeben. Mache ich nie wieder. Ich werde nächstes Mal direkt bei der Airline buchen."

Positiv: "We enjoyed the flight from Orlando to London."
Negativ: "Trying to find the connecting flight in London and not much leg room."

Positiv: "The crew were very helpful"

Positiv: "Das flugpetsonal war sehr freundlich und hilfsbereit.."
Negativ: "Ich war mit dem Service und dem Flug sehr zufrieden"

Positiv: "Nothing"
Negativ: "Everything"

Positiv: "Miami based cabin crew were nice, but they sat in the back of the plane and talked to each other then whole flight. Pretty unprofessional. Chicago based crew from start to finish were fantastic."
Negativ: "Miami crew from checkin to boarding were rude, demeaning and unhelpful in this extreme situation. Really rude, particularly the gate boarding pass girl. Haven't you learned your lesson about being rude to passengers yet? I won't be choosing AA again. Your loss, I fly a lot."

Positiv: "Boarding, departure and arrival were on time"

Positiv: "They seated my husband and I together. The flight was smooth."
Negativ: "I’m always in Group 9"

Negativ: "Crew was terrible"

Positiv: "Yes"

Negativ: "Entertainment."

Positiv: "Great crew."

Positiv: "Seat was ok because we paid more or has a “status”"
Negativ: "Nothing has changed and nothing will-services is nothing to write home about, with yr little pack of pretzels-i am happy to get safely to my destination and that’s all that matters"

Positiv: "Clean. Rough landing- felt like slamming on the breaks too hard"

Negativ: "Chicago to Venice flight was amazing. We were in premium economy, although the seats were larger it was hard to sleep in them, we all felt it needed some back support in order to sleep better. Crew was fantastic, would fly AA again internationally"

Negativ: "kleines Frühstück für umsonst"

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Positiv: "Leg room in coach"
Negativ: "No movie selection"

Positiv: "Boarding eas good and crew was very good."
Negativ: "The three hour delay and the terrible food served."

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Positiv: "Great service"

Negativ: "Canceled flight. Moved us to another flight IN ANOTHER CITY. Changed our second reschedule flight gate from one end of the airport to the other. NONE of the walkways worked. Total unorganized mess - this airline is run like idiots are running it! Very challenging as I have CHF."

Positiv: "Clean boarding area."
Negativ: "American airline agent who checked us in at the curb side asked for the money. Will not use curb side check-in."

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "Arrived ahead of schedule."
Negativ: "Some crew were not very welcoming (smile)."

Positiv: "We had our passes available on our iPhone to assist the boarding process. Very enjoyable trip with the crew and we plan to fly AA again in the future."
Negativ: "NA"

Positiv: "sehr gutes Essen und Unterhaltungsprogramm."
Negativ: "Sitze waren ok,"

Negativ: "Eine uralte Maschine mit wenigen zentralen Monitoren für die Bordunterhaltung"

Negativ: "At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight"

Negativ: "Seats are getting more and more uncomfortable"

Positiv: "Despite the boarding process, the on-flight crew was nice. The seats were comfortable. Also, I like the in-plane sockets and entertainment screens."
Negativ: "When preparing to board, the two clerks at the gate were very rude. I had a carry-on suitcase, a laptop bag, and a small camera bag. They wouldn't let me board, claiming that my camera bag was a third item that I couldn't have. They then tried to force me to check the suitcase which i explained that I did not want to do, before giving me the chance to place the camera bag in the suitcase (which it fit just fine). They were not understanding or friendly and really made me question my decision of flying with American Airlines."

Positiv: "On time, efficient loading and deplaning, attendants were fine."
Negativ: "The plane is old and in need of retirement or renovation. Tin foil covered a broken bulkhead in first class. Lots of squeaking, overall very dated. Better than spirit but not to American Airlines standard."

Positiv: "The staff was nice and friendly"

Positiv: "Have not travelled AA in a long time due to my disappointed but today's flight changed my opinion. Was impressed with every thing except that 1 cookie and a cup of water. Not a deterrent though"

Positiv: "Flugpersonal war super. Es gab häufig Essen und Trinken"
Negativ: "Leider ist das Flugzeug mit einer Verspätung von knapp einer Stunde losgeflogen."

Positiv: "not much they gave us snacks"
Negativ: "how long i had to wait"

Negativ: "Flight late, typical for American. Usual American Airlines rude staff."

Positiv: "The seats new"
Negativ: "Had to pay for upgrade in order to get a seat. The seat didn't even have extra legroom. Did not get early boardingveitger and I'm even a an advantage cc program holder!!"

Positiv: "People was nice"

Positiv: "Nice trip...no stress"

Positiv: "appreciated having enough room for my knees not to hit the seat in front of me"

Negativ: "I believe the flight was delayed due to weather. This resulted In my seat being given away on my connecting flight."

Positiv: "plenty of leg room. very little turbulence. fight staff was very professional. staff was very responsive to assist me in finding my passport which I had left on the plane after I had left the plane and gotten to my connecting flight."
Negativ: "I wasn't pleased with the snacks. I recommend changing to different snack options; perhaps fruit snacks or nuts."

Negativ: "The seats even in first class were so old the springs were stabbing me in the back. No entertainment system. American Airlines is ALWAYS late. I was delayed 5 hours. Food is horrid. Rating applies to all American flights I've been on."