Finde günstige Flüge von Colorado nach Wien

Positiv: "Flug war püntlich"
Negativ: "teuer"

Positiv: "Good food, service, and entertainment"
Negativ: "The seats are not very cushioned"

Positiv: "Nette Crew, bequemer Sitz. Leckeres Sandwich"
Negativ: "WLAN dürfte doch auch gratis möglich sein ;-)"

Positiv: "Die Crew beim Boarding wie immer akkurat und freundlich. Leider gab es in der Eco nur ein Glas Wasser, was diesmal aber nicht kundgetan wurde (oder ich habe geschlafen und hab das nicht gehört). Danach war aber auch keine Motivation mehr vorhanden die ausgegeben Plastikbecher anzusammeln. Man sollte die einfach im Netz des Vordersitzes reinstecken. Naja ...."

Negativ: "Verspätetes Boarding früher ansagen."

Negativ: "Rückflug war 4h Verspätet und WiFi an Board war dann auch noch defekt."

Negativ: "Seats can be better."

Positiv: "Same as other answe"
Negativ: "Same"

Negativ: "On-time departure and arrival, clean and well-maintained aircraft, good crew, decent meals (2), very tight seating in Economy without much comfort."

Positiv: "The crew was fun, informed, and very helpful."
Negativ: "The seat, the entertainment, the headphone jack, the food."

Positiv: "Crew war nett"
Negativ: "Passagiere wurden umgesetzt"

Positiv: "A350 war sehr angenehm. Besseres Entertainment System als im A380 und relativ leise in der Kabine."
Negativ: "Das Essen war ok aber mehr auch nicht. Hier gibt es noch Lift nach oben."

Positiv: "Nette Crew"
Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Negativ: "Flight late more than 3-4 hours on Frankfurt. So upset. I will never and ever try with Frankfurt again. I bought shortest way ticket to pay more money but unfortunately flight late about 3-4 hours. Money trap. I would love to have another free flight or I will post the tickets on facebook, Twitter and etc... To make a terrible flight reputation."

Positiv: "Seat was comfortable, food was good."
Negativ: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."

Negativ: "Verpflegung fehlte kpl"

Positiv: "Plane was in good condition."
Negativ: "Seats are lousy and armrests so hard my arms go numb. Screaming babies for hours without stopping ."

Negativ: "Flight was delayed"

Positiv: "Alles prima Sehr guter aufmerksamer Service"

Positiv: "Crew war informativ bezogen auf Verspätung. Bremsen in Bremen sehr fragwürdig. Kein Grund in Bremen so stark zu bremsen."
Negativ: "Landung mit Stop übermässig stark gebremst. Bin jahrelang selbst in Bremen gelandet mit viel grösserem Flugzeug. Nie Problem gehabt. Mopedflieger von Cityline brauch so eine Bremsung nicht total unkomfortabel für die Pax"

Positiv: "The crew was great. Seating was a little uncomfortable."
Negativ: "Food was not so good."

Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"

Negativ: "wasserflaschen und cola bûchsen"

Positiv: "It was long flight but everything was just right. Will use this company again."

Negativ: "Flug war 4 Stunden verspätet"

Positiv: "Great crew, comfortable seat, good food, and food entertainment."
Negativ: "Delayed 20 minutes out of Denver, and when I arrived at my connecting city in Munich I was immediately told I would not make my connecting flight due to customs lines and to reschedule. I walked 5 minutes to customs, no lines, walked another 5 minutes to my gate, and easily made the connection."

Positiv: "Sehr freundliche und zuvorkommende Crew"
Negativ: "Pünktlichkeit"

Positiv: "Canceled and not rebooked untill 4 days later"
Negativ: "Still waiting to fly"

Negativ: "Alles ok"

Positiv: "guter Lufthansa Standard"
Negativ: "KEIN WiFi... 2019... really?"

Positiv: "Beautiful plane, economy seating more generous than normal, excellent in-seat entertainment (easy to navigate, more options than I've ever seen before). Well done!"

Positiv: "Wir sind First Class geflogen, hatten Sitze in der Mitte nebeneinander. Trotz des streckenweise holprigen Flugs hatten wir es sehr bequem. Freundlichste Betreuung während des gesamten Fluges. Wegen der Kaschmir-Krise wurde der Flug umgeleitet und dauerte ca 40 Minuten länger. Wir konnten den buchstäblich erstklassigen Service also länger nutzen. Die Flugbegleiterinnen hatten in der Ausnahmesituation alle Hände voll zu tun. Wir haben uns trotzdem bestens betreut gefühlt."
Negativ: "Das laktosefreie Menü war nicht auf First-Class-Niveau."

Positiv: "Gute Verpflegung und Betreuung während des Fluges (Getränke)"
Negativ: "Kabinenpersonal hat sich ständig laut privat unterhalten (mein Sitz war direkt vor dem Service-Bereich...)"

Positiv: "professioneller Empfang am Gate trotz Verspätung infolge Verspätung des vorausgehenden Fluges..."

Positiv: "Good leg room in aircraft and comfortable seating."
Negativ: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Positiv: "Neues Flugzeug, gutes Angebot an Bordunterhaltung, sehr freundlicher und angenehmer Service"
Negativ: "Nichts zu beanstanden"

Positiv: "Personal an Bord war trotz Verspätung aufmerksam- der Pilot liess sich sogar zu ein paar spassigen Bemerkungen hinreissen."
Negativ: "Der Flug ging 1 Stunde verspätet, weil die Maschine schon verspätet aus München kam. Am Gate gab es zunächst überhaupt keine Info/keine Ansage. Über die Verzögerung wurden die Gäste erst durch eine SMS informiert. Es dauerte dann ca. 30 Minuten bis die Dame am Gate sich eine erste kurze Ansage abgerungen hat. Das Boarding dauert schließlich auch unendlich lange/ Maschine war komplett ausgebucht. Besser wäre gewesen, von hinten nach vorne die Maschine zu füllen, nicht kreuz und quer durcheinander, bis jeder dann sein Gepäck verstaut hat - das kostete zusätzlich Zeit."

Positiv: "Es gab gutes Essen und außerdem mehrfach etwas zu trinken Das Personal war sehr zuvorkommend"
Negativ: "Flug war verspätet"

Positiv: "I was happy with everything stewardess where very friendly everything went smoth"

Positiv: "Crew war sehr aufmerksam"

Positiv: "Crew tried its best to fulfill the needs of the passengers. Flight was overbooked."
Negativ: "No space at all for all the luggage."

Positiv: "Personal war sehr freundlich"
Negativ: "Sitzplatz wurde ohne Nachfrage abgegeben Gürtelschnalle mit Kaugummi versehen Boarding wegen scanvorgang und Türöffner extrem langsam"

Positiv: "Alles war sehr gut. Besatzung war sehr freundlich und der Flug verlief komplett problemlos und pünktlich."
Negativ: "Natürlich war nicht viel Verpflegung an Bord, aber für einen Kurzstreckenflug und zu diesem Preis ist das auch absolut in Ordnung."

Negativ: "Flieger startete zu spät und kam mit noch mehr Verspätung in Frankfurt an. dort wurde keine Treppe ans Flugzeug geschoben. Dann mussten alle in den Bus steigen. Viele versäumte Anschlussflüge, Menscheb sehr unglücklich. System Versagen von Lufthansa und Fraport zusammen"

Positiv: "best take off and landing I’ve ever experienced. 2 meals for an 8 hour flight and all the red wine I could drink!"

Positiv: "The crew and amenities are excellent!"
Negativ: "Economy space is really tight."

Positiv: "Toller Service, gute Käseschnitte mit Warsteiner. Was will man mehr?"

Negativ: "Der Flug ist nicht pünktlich gestartet. Informationen kamen sehr spät. Bis zum Zeitpunkt des eigentlichen Boardings war der Flugstatus pünktlich. Aus nicht ersichtlichen Gründen wurden bereits zuvor Flüge von LH und EW nach MUC annulliert. Erst gegen 21 Uhr erfolgte die Snkündigung dass 21:45 die neue Abflugszeit wäre. Gestartet ist die Maschiene dann um 22:05 Uhr. Die Kommunikation war sehr schlecht, das Bodenpersonal schloss bis zuletzt keine Annulierung aus."

Positiv: "Personal sehr freundlich, Flugzeug modern und sauber, Flug pünktlich"

"Nach 6 Stunden (12.30am bis 630am) im Flieger wurde der Flug abgesagt. Dann ging es erst richtig los: keinerlei Information, kein Support von BA team am Flughafen, stattdessen wurden wir zunächst zu falschem Bereich im Flughafen geführt, nach 25 min waste of time dann Korrektur. Um 7.50am kam dann endlich das Gepäck. Wir mussten dann mit Emirates nach London. BA Kundenservice war nicht verfügbar. Auf refund warte ich noch. Fliege ~50-80x pro Jahr und kann sagen: BA - Worst airline ever."

"Nette Crew, schlechtes Catering. Business Class innereuropäisch lohnt sich nicht"

Negativ: "Excellent on every level!!"

Positiv: "pünktlich"
Negativ: "sehr eng"

Positiv: "pünktlich"
Negativ: "sehr eng"

Positiv: "Freundliches Personal, sauber und modern wirkende Flugzeuge, pünktlich. Bordverpflegung nur gegen Bezahlung, aber sehr fair bepreist."

Positiv: "Crew was friendly, food was good"
Negativ: "Entertainment was broken in one of our seats, the seats were not comfortable"

Positiv: "Boarding ging zügig"
Negativ: "Keine Getränke und Snacks, unfreundliche Crew, Passagiere werden wie Luft behandelt."

Negativ: "Pünktlichkeit"

Positiv: "Insgesamt gut"
Negativ: "Teilweise etwas unfreundlich, Bordentertainment fiel am Anfang aus"

Negativ: "Sandwiches alle ausverkauft, musste auf teures Tapas ausweichen. Anstelle eines Tomatensafts wurde ein teurerer Kaffee abgerechnet. Nach Reklamation würde es korrigiert."

Positiv: "Der Flug hatte keine Verspätung"
Negativ: "Die Handbagage (Rollkoffer) passte nicht in einem Fach in der Nähe des Sitzplatzes. Der Sitzplatz wurde im letzten Moment geändert."

Positiv: "Wir waren sogar früher als geplant angekommen! :)"
Negativ: "—"

Positiv: "Nette Besatzung. Professionelle Abwicklung"
Negativ: "Verpflegung ist nicht im Preis enthalten. Das ist erbärmlich."

Positiv: "M&S food on board"
Negativ: "Frühzeitig kontrollieren betreffend Handgepäck vor boarding"

Positiv: "Guze Sitze, nette Crew, gute Ansagen vom Co-Piloten"
Negativ: "Kaffee könnte kostenlos sein."

Positiv: "The crew was nice."
Negativ: "The food was the worst I have had on a flight. We were crammed into the seats....especially when the seat in front reclines back."

Positiv: "Pilot hat 15min Verspätung aufgeholt und der Flug landete pünktich."

Positiv: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz Pünktlich."
Negativ: "2 Stunden Folter in überfüllter Sardinenbüchse mit Gepäck unterm Vordersitz - noch nicht einmal ein Glas Wasser gibt es mehr umsonst!"

Positiv: "I really like this airline"
Negativ: "The crew were all very nice"

Negativ: "Notausgang sehr eng, nur kostenpflichtige Getränke in"

Negativ: "Das Umsteigem"

Positiv: "Sehr hohe Handgepäckmenge. Ein Urlaub alleine damit ist durchaus realisierbar"

Negativ: "its bad, you don't get anything any more ... nothing to drink or a snak without payment. used to be quite good."

Negativ: "I am a 5’8 woman- pretty slim. I had a window seat in the main cabin. I barely fit! But the guy in the isle was bigger and had to wedge himself into his seat. As a result, I couldn’t leave my seat for the entire 9 hour flight. Come on BA! Have some compassion! These long flights need bigger seats."

Positiv: "Das Flugpersonal war hektisch beim Servieren. Das bezahlen nur mit Karte war anstrengend und zeitraubend. Eine Stewardess hat Ihre Schuhe nicht richtig.angehabt. Ein Fuß war außerhalb des Schuhs. Waren insgesamt nicht sehr charmant. Sollten sich ein Beispiel an Lufthansa nehmen. Die kassieren für einen Snack und was zu trinken nicht. LH ist besser"

Positiv: "Flug war i.O."
Negativ: "45 Minuten Verspätung beim Abflug und 30 Minuten Verspätung beim Aussteigen nach der Landung da keine Andockstelle in LHR frei war; massive Probleme bei der Verstauung des Handgepäcks."

Positiv: "My flight was over four hours delayed and I appreciated that when I got to the airport and found that out, I didn’t have to ask for anything but was immediately greeted with a food voucher. I lost an entire days worth of vacation in Germany, so well I do feel the British Airways should have done better and should’ve compensated me better, the fact that they immediately took steps to make the situation better was greatly appreciated. That level of customer service was beyond any I’ve received with an American-based airline. Also, the crew on the plane was fantastic and a great choice of movies. I flew American on the way home and was shocked at the lack of customer service and rudeness, I will happily fly British Airways again and again."
Negativ: "A plane that was over four hours late costing me an entire day in Germany."

Positiv: "Easy boarding, on-time departure, clean aircraft, friendly crew, decent food, free drinks."

Positiv: "Das Flugpersonal ist sehr nett und gut ausgebildet."
Negativ: "Preise für Getränke und Essen an Bord sehr teuer"

Negativ: "Verspätung mit Panik wegen der Anschlussflüge. Unangekündigter Wechsel des gates, d.h. doppelter Security-check mit doppelter Anstehzeit. Service gleich Null. Mal so ein gratis Wasser oder Kaffee kann doch nciht soooo teuer sein."

Positiv: "Boarding was fast and efficient. Everyone went the same time. Had to come in via a small queue and then wait for the gate to open."
Negativ: "No food or drinks given at all for free. You had to buy even a soft drink. Not a good experience at all. I waited and bought fast food at the airport after the flight."

Negativ: "dauerhafte Verspätung bei British Airways und umständlicher Check in für das gepäck"

Positiv: "Food and hospitality and staff"
Negativ: "We were late 20 minutes and sat in tarmac another 15 minutes. Didn´t allow us enough time to get train, take bus, we had over 500 people lined up for bus, get through TSA, they pulled my suitcase for inspection, but didn´t look at it for 15 minutes until i called a supervisor as my connecting flight was leaving, and in fact, it had left as TSA does this purposefully and maliciously as it apparently happens all the time per ÇBritish Airways who had to reticket us. We had to return to A section another 20 minutes to be reticketed and luckily got on another flight to

Negativ: "Our flight from Denver to London was canceled at the last minute last night. The information from your email and the number given from you notifying me of the cancellation only gave British Airway to contact for redress. It took over an hour on the phone to get another flight which was 2 days later with now 2 days less of our vacation. Not to mention the loss of 2 hotel room payments. Kayak was of no help in this matter. Plus our flight reservation prohibited us from getting our flight on another flight the next day. If I had known that I never would have used Kayak. I am extremely unhappy with how this was handled. I expect to be reimbursed for our lost Hotel room costs and the costs associated with lost tours from you. Please contact me with how you will go about doing this."

Positiv: "On board service and amenities"
Negativ: "Kayak customer service"

Negativ: "Eine Katastrophe nach der anderen. Wieder Angefangen mit einer Stunde, am Ende mit 3 Stunden Verspätung. An Anfang keine Begründung (wohl miese Organisation), dann als alle schon im Flieger waren, wieder mal technische Probleme. Wartung würde sicher helfen, Fazit: 4 Flüge alle verspätet, 1 kompletter Tag verloren, ca. 2000 USD Kosten durch Notbuchungen von Hotels und neuen Anschlußflügen."

Positiv: "I like to fly BA because the crews ( and I assume the maintenance) are top notch"
Negativ: "Tired old 747. Needs an upgrade. Packed in like sardines on an old plane that shows it age. Should have flown Norwegian. Major delay caused me to miss my connections though the BA staff were all over it."

Negativ: "Und wieder Verspätung!"

Positiv: "First class service in business class - Rich made sure everyone was well taken care of. Easy flight despite the delay."
Negativ: "Seats spaced a bit too closely to each other for business class but still acceptable."

Positiv: "1,5h Verspätung."
Negativ: "Zu enge Sitzplätze Bei so großer Verspätung wäre ein kostenloses Trinkangebot angebracht gewesen."

Positiv: "I arrived safe and sound"
Negativ: "Even though I purchased an exit row seat we were packed in like sardines. I know airlines have to make money but that flight was ridiculous. also, the plane was way too warm for much of the flight. Not sure if there was a problem with the air but for these prices...fix it please."

Positiv: "Service is good, people are friendly. Efficient. Keep you up to date with changes."
Negativ: "No complimentary beverages. Not even water. Baggage did not make it."

Positiv: "Das meiste Personal war sehr freundlich."
Negativ: "Das Essen war okay, nicht besser oder schlechter wie auf anderen Flügen. Es wurde ausreichend zum Trinken verteilt. Die Sitze waren fast a bissi zu eng."

Positiv: "Das Board Personal hat nicht viel mit mir gesprochen. Allerdings war der pilot gut Start und landung hab ich fast nicht gemerkt und er hat den verspäteten Start gut gemacht und ist pünktlich angekommen."
Negativ: "Essen? Hätte man zahlen müssen. Früher hätte man zumindest ein Wasser und a Mini pack Nüsse bekommen"

Positiv: "it was very clean on a board."
Negativ: "even water for money"

Positiv: "Von Vier Reisenden konnten auf dem Rückflug nur 2 online eingecheckt werden. Das Problem hatten aber viele Mitreisende. Das Personal am Check In Schalter kümmerte sich darum(top!!), sodass die restlichen 2 Personen mitreisen konnten. Andere hatten weniger Glück."

Negativ: "Media, Musik kaum internationales Angebot., obwohl Boing 777. LH oder Emirates bei Weitem besseres Angebot. Diabetes Frühstück—- Nicht ik"

Positiv: "The plane wasn't full, so there was an empty seat in-between my aisle and their window, as well as open spots throughout the plane."
Negativ: "Plane was delayed several times. Website wasn't clear about what time to show up to the airport. Food was served late and was mediocre."

Positiv: "Texting about lost bag, fast information"
Negativ: "There not enough time for right connections if always delayed, bags are not at the destinatiion, no drinking water without ovepriced purchase on the plane from London to Prague,"

Positiv: "All was as expected, lights were out for a late night flight, and attendants were quiet and nice."
Negativ: "Our flight was delayed by 2 hours, so that had it's normal difficulties. This was I believe due to the weather, and not a fault of the airlines."

Negativ: "Nothing! it was great! I was especially impressed with the crew’s politeness."

Negativ: "Nothing"

Positiv: "Yes made sure mask was in place"
Negativ: "No"

Positiv: "I used frequent flyer miles for the tickets."
Negativ: "The crew was late getting to the gate. All of them talked to me like I was a child they were disappointed in. No one smiled. I thought all of the crew was mad at us for using their airline."

Negativ: "Overbooked and crowded, on a Sunday."

Positiv: "Crew was nice"
Negativ: "Lots of empty seats... during covid/social distancing there should only be 2 ppl in a row especially if there is room...it was crowded and not consistent with signs posted saying stay 6 ft apart"

Positiv: "Seat was comfortable and the crew was friendly and helpful."
Negativ: "They couldn’t have done anything better, I guess their protocol was a bit different because of covid-19 but they did very good and I’m not sick!"

Negativ: "Everything was dandy!"

Positiv: "Flight was short"
Negativ: "Could have not delayed the flight 3 times."

Positiv: "Nothing."
Negativ: "Everything"

Positiv: "Nothing extraordinary, just solid positive experience from checking in on my phone thtough disembarking"
Negativ: "I like the convenience of the built-in multifunctional screens (like on Alaska flights) that AA are lacking"

Positiv: "We didn’t crash and die. That’s the only positive."
Negativ: "Before we boarded I listened to a couple described how they always went ahead in line at boarding because no one ever stopped them. They described how they waited until group 3 was called and then went right through. While we were waiting, we watched them do it again. If you need to cram people into tiny spaces to be profitable, then you cannot allow them to make it worse by putting back their seats. I spent 90 minutes with a seat back jammed into my chest. We were ignored when handing out snacks, probably because we were invisible behind the seats pushed in our faces. It was one of the most miserable flights I’ve experienced."

Negativ: "Crew was not attentive. Temperature was cold."

Positiv: "Nothing"
Negativ: "Had to change our plans, and AA wouldn't give us a refund. We never got on the plane but had to pay for the tickets anyway. I'll never fly AA again."

Positiv: "Flight attendants were very good."
Negativ: "Pilots need to do a better job of communicating delays. Especially the ones piloting this particular flight."

Negativ: "The flight was delayed which caused us to miss our flight in London our family was delayed for 12 hours"

Positiv: "Crew on the plant was friendly."
Negativ: "I think at least some small food should be offer even tho it wasn’t dinner time."

Positiv: "The plane was super comfortable"
Negativ: "Long check-in lines in Denver - there were two sky caps outside who had no line which allowed me to reach my gate in time. Otherwise I may have missed my flight"

Negativ: "Checked baggage untimely, causing me to miss the train"

Negativ: "We are delayed 7.5 hours dues to mechanical issues with our plane and told we would have to wait or book another flight the following day. American Airlines sucks!!!!"

Positiv: "The flight was on time."
Negativ: "The seats are absolutely horrible. I feel crammed like a sardine in the plane. Seriously, can we adjust the seat widths and distance to the seat in front and make them a couple inches bigger?"

Negativ: "kleines Frühstück für umsonst"

Negativ: "Boarding crew was not very polite. You can get the same message across with out being rude. Just not necessary."

Positiv: "Gratis Upgrade in die First bekommen - eigene Suite!"
Negativ: "alles gut"

Positiv: "Included beverage"
Negativ: "No headphones"

Positiv: "Boarding was smooth."
Negativ: "American needs to recognize that people in Miami are savage animals and don't have manners, which is relevant to getting off the plane. They come running up from the back and clog the aisles instead of letting people off row by row like the rest of the country does."

Positiv: "The crew was very friendly and accomodating."

Positiv: "Hm...can’t really think of anything remarkably good about this flight."
Negativ: "The FA making announcements was extremely rude and condescending. Other FA’s were listless and unhelpful, even discourteous to elderly passengers who needed assistance boarding. The seat was uncomfortable, no legroom, the guy ahead of me reclined before we even took off and no one made him put it up"

Positiv: "Das bordprogramm filmauswahl"
Negativ: "Vom Einchecken übers umsteigen war alles schlecht organisiert Und am Ende ging auch noch mein Gepäck verloren!"

Positiv: "Sehr nette crew"
Negativ: "Crew kannte die Maschine nicht, Fluggäste wurden gratis umgesetzt"

Positiv: "Könnten einen früheren Flug finden"
Negativ: "Leider nicht den gleichen Status bekommen"

Positiv: "Flugzeug war ein altes Flugzeug meine ich. Durchdas es nicht voll besetzt war hatte ich einen 3er Sitz für mich alleine. Super Besatzung wirkte auf mich gestresst ganzes Team war auch untereinander nicht harmonisch. Bordunterhaltung gabs nur in Oben alle 3 bis Sitzreihen einen TV dort konnte man Film schauen, nicht nach eigener Wahl. Sonst konnte man Film und Unterhaltung im Händy oder schauen Tablet herunterladen.Brauchst einfach gute Batterien dafür es gab keine Auflade Möglichkeiten, nur am Airport."
Negativ: "Besatzung Bordunterhaltung Verpflegung,alles mit Kartongschachteln wurdest nicht gefragt was du willst. Wurde einfach wauf den Klapptisch hingeknallt. Alles in allem sonst ruhig sauber und in Ordnung."

Positiv: "Dass ich sogar einen Kaffe und einkleiner Snack in Form von kleienem Keks bekam. Ich war vorbereitet, dass ich nichts erhalte.Hatte etwas zu Essen dabei. Freundliches Personal Bordunterhaltung nur bezahlbar und übers Laptop oder Handy Hatte Auflade Möglichkeiten beim vorder Sitz.."

Positiv: "on-time, courteous flight staff"

Positiv: "American"

Negativ: "Two hour delay out of Denver, no crew."

Positiv: "Nothing."

Negativ: "Keine Boarungerhaltung, unfreundliches Personal, grosse Verspätungen und enge Sitze. Und dies alles für Interkontinentalraketen Flügen. Alles schlecht bei American Airlines. Nie mehr."

Positiv: "Flugpersonal war freundlich und aufmerksam. Leider sind beide Flüge verspätet abgeflogen."
Negativ: "Essen war sehr gut. Sitzplätze gemütlich mit genug Platz für Beine."

Positiv: "Good is that they sent you to Finnair to correct AA created break in service...why would they pay for it? AA is just an operator per itinerary! Why would you care if ppl get help with connections!"
Negativ: "Checked in online on Finnair and automatically for the second connecting flight...and not the first -AA. So, had to check-in again for the first flight at the terminal. Board passes were printed 2 out of 3 by AA and both had errors - wrong gate for the first flight and no boarding info for the second connecting flight - just blank! AA did not provide connecting info until I found an unoccupied employee at the terminal and customer service lines were about 20 people in 2 locations I went to. The connecting info should be in the itinerary they said at customer service...nope, it was not there either!"

Positiv: "The staff was great, luckily an pretty empty flight"
Negativ: "The food in coach is a disgrace. It’s terrible a few $$ More and it would actually be have way decent"

Positiv: "Nothing"
Negativ: "Broken plane, re-route and conflicting inaccurate email updates."

Positiv: "Alle waren aufmerksam, auf dem Flug selbst lief alles reibungslos."
Negativ: "Der Flug hatte 30 Minuten Verspätung und mein Koffer traf mit einem eheren Flieger ein und stand deshalb relativ unbeaufsichtigt in der Gegend rum."

Negativ: "Super TSA lines in Denver and American employees were less than accomadating or did not meet any kind of customer service expectation. Terrible airline!"

Positiv: "Nothing!"
Negativ: "Almost everything!"

Negativ: "Im Prinzip war der Flug in time gelandet. Aber dann 40 Minuten gewartet bis ein Gate frei ist. Danach ewiges warten auf den Koffer. Sehr schlechter Service, keine Informationen."

Negativ: "We had five pieces of luggage lost during our flight from the U.S. to Spain. When we arrived in Madrid we were told that all five pieces had been located. When we went to pick them up the next day there were only four pieces at the airport. We were told the fifth suitcase would be delivered when it was located. It's ten days later and there's no sign of the luggage. It has taken multiple phone calls to get the information about the luggage correct. They assure me that they have everything correctly documented and then when I call back they haven't changed a thing. It has been a very frustrating process overall."

Positiv: "On time. Efficient boarding."
Negativ: "Stingy with the cookies. Somewhat uncomfortable seating. But what can anyone expect anymore?"

Positiv: "Flug Personal war OK aber für sitze waren sehr klein und musste Arm gegen Arm mit Sitznachbarn fliegen. (Unsere Maschine war ein Boeing 787)."
Negativ: "Essen war auch nicht sehr gut."

Positiv: "Everything was fine."
Negativ: "No issues."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Negativ: "Late departure as YVR would not allow us to land due to weather. Late arrival as YVR would not allow us to land as too many flights in the pattern."

Negativ: "Cramped seats. No IFE. Chaotic boarding. Luggage missed flight."

Positiv: "Everything was perfect! The crew always ready to serve us!"
Negativ: "Perhaps, update media features! A small corner for children to keep them "busy"."

Negativ: "flight delayed by several hours"

Negativ: "Food had little taste. Movies were not that current and selection was sparse"

Positiv: "Crew was great!"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "No leg room"

Positiv: "Cabin crew were terrific!"
Negativ: "The unfortunate delay of our flight. And the entertainment systems seems to be getting old. What I mean is that it is by todays standard very very slow to switch between menus etc. And in some cases did not display all the menu content."

Negativ: "For the second time I traveled with Air Canada there was a delay and no plane in Toronto to make the connection. I will not be traveling with Air Canada ever again"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "very nice crew"
Negativ: "plane was too small and there was 1.5 hour delay departing"

Positiv: "Great in flight entertainment"
Negativ: "A bit of legroom was blocked with wiring box"

Positiv: "Quick and easy"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "Not much. Crew was good but that is about it."
Negativ: "Tight spaces packed in like sardines. FAA seriously needs to look at how these airlines pack us into these seats. Can barely sit in the set, no room to stretch legs, tray table hits my stomach, and I don't even have a big belly. When the guy in front reclines, cannot even get out of my seat. Chaotic boarding process without any order or instructions or announcements, poor food and entertainment."

Positiv: "The full experience"

Positiv: "Good boarding.Easy check in."
Negativ: "Food! Not appealing. Did not eat more than a few bites."

Positiv: "1 stewardess was great"
Negativ: "Flights were delayed. Did not check boarding passes which was scary."

Positiv: "The flight crew were helpful and friendly"
Negativ: "I was forced to miss my second flight because the first airplane malfunctioned"

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Negativ: "Rather than notify the passengers that our flight would be delayed prior to our arrival at the airport, we waited at the gate for several hours."

Negativ: "Our direct flight to Montreal was canceled due to mechanical issues. The rebooking process was discombobulating and we ended up arriving at our destination after the rerouting that was stressful and ensured that we lost a whole day of our vacation time. Our flight back the entertainment system in our seats did not function."

Positiv: "put us up in decent hotels gave food vouchers the crew didn't do anything to make it horrible Large selection of movies/tv on board comfiest seats out of all the major airlines I've flown"
Negativ: "The flight kept getting delayed bc of mechanical problems, and then eventually cancelled. They rebooked everyone on new flights, but it took an extra stop in Toronto before getting us to Montreal. Once it was rebooked for the morning, it took off a little late. Plus the pretzels they gave us were stale. This was the first of two flights I took this trip that had mechanical issues, so they obviously need to fix their planes better or get new ones, because two Air Canada flights in one day that have mechanical problems leaves me worried that the planes aren't in optimal condition. It took me over 24 hours to get from Tucson, AZ to Montreal, Canada when normal travel takes less than 8 hours including layovers."

Positiv: "EVERY efficient boarding. The plane was almost an hour late to our gate, but we were done boarding only 15 minutes after the original takeoff time."

Positiv: "I had an aisle seat"
Negativ: "The plane sat on the runway in Denver for over an hour because they couldn't figure out their furling situation. Many people nearly missed connections because of this. The crew never let us get up to go to the bathroom on an international flight because of some small turbulence."

Positiv: "Professional and polite crew"
Negativ: "Did not realize Air Canada Rouge did not have screens at every seat, made the 10 hour flight a little longer. Not a deal breaker and was overall pleased with the flight."

Positiv: "Nothing! Unpleasant unhelpful crew at gate, no better onboard, absolutely moist cramped seating ever! Disorganized and late- boarding, departing, waited to disembark at arrival, 25 min before first bag off baggage......dreadful no one cares"
Negativ: "Thank you for choosing Air Canada- smiles and goodbyes- where's all that Before you leave? They treat you like problem cattle to be dealt with, you're anonymous and valueless until you leave then they look at you and thank you?! Missing sincerity And service!"

Positiv: "Onboard attendants were pleasant"
Negativ: "No apology for lateness, flight boarded late, took off 40 min late, arrived 35 minutes late but we sat at gate waiting for someone to open it ?!, then another 15 min before bags started to unload Ridiculous but indicative of airlines You are not their valued guest or even their customer, you are a problem that needs to be solved and are consequently met with preloaded annoyance and a readiness to dismiss, placate at the best of times but definitely not please, impress, sympathize or satisfy. There is no evidence that it's even in their lexicon- not a part of their recruitment or selection process or training, ever! They're main focus and only positivity is saved for themselves. There may be a long line of concerned and anxious travelers but their priority is getting coffees for the battle ahead! They break their focused indifference only for each other and enthusiastically leave their post to satisfy each other's needs and attention. This has got to change! Why do we put up with such awful service for which we are the paying customer? Why are we, their customers, not valued? This airline makes record profits, provides less, charges for everything and increasingly delivers bad service, sometimes offensively bad! It doesn't cost more to hire a customer centric pleasant person, or incorporate guest experience into training or at the very least be friendly and smile! What if an airline just did that?! They'd differentiate themselves and develop a positive customer centered culture. Don't we deserve that, at the very least?!"

Negativ: "Crew wasn't helpful and attentive, boarding staff in Toronto were blatantly rude to me, I watched as my luggage got handled aggressively, the plane was dirty with old food crumbs and such, my flight to Windsor got cancelled and accomadations were not met sufficiently."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "Flight was on time. Personal entertainment is very good and crew was great."
Negativ: "Boarding is always a bit chaotic with the carry on bags. I am tall, so economy seats are always uncomfortable."

Positiv: "Boarding in TO was horrific and had to stand more than an hour"

Positiv: "The flight was perfect. Stress free. I will definitely get it again."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "I like that Air Canada provides entertainment and its flight attendants are really good."
Negativ: "I rarely fly these partner airlines without experiencing major delays, and the delays are always announced after I have cleared security, forcing me to spend hours at the airport. The claims of "weather" are specious: they don't fly enough planes and they don't properly maintain the planes they do fly."

Positiv: "Online booking,boardong pass, alerts"

Negativ: "Our entertainment system was broken."

Positiv: "Crew was nice"
Negativ: "Couldn't use in flight entertainment, only half a soda was given"

Positiv: "Crew were reasonably patient, but rather impossible to please passengers with type of flight and discomfort."
Negativ: "One bathroom for all of the plane? Perhaps 1st class (tiny) has its own bathroom, but otherwise, the aisle was 10+ people in-line for the ENTIRE flight, as 1 bathroom. Really miserable for all concerned. Seats are too tight, entertainment system works only some of the time, seats old and uncomfortable. Did not seat family together (flight full). Overall, one of the worst long-distance flights I have ever had. Should not fly this kind of plane with this many people and not enough facilities."

Positiv: "Nothing"
Negativ: "Customer service flight rebooking"

Negativ: "No monitoring of travel route"

Positiv: "Flight attendants were polite and helpful. The plane was clean. It was a comfortable flight, though the food was okay."
Negativ: "Liked all of it."

Negativ: "No cookie."

Positiv: "An Air Canada rep over the phone"
Negativ: "Gate agent, zero entertainment (and no warning that we should download an app inside airport), poor food, flight attendant wouldn't bring coffee to us (made us go to the back)"

Positiv: "Direct nonstop flight"
Negativ: "Surrounded by screaming babies the entire flight. Maybe there should be an Adults only section. :)."

Positiv: "Upgrade to premium economy with more legroom. Free movies. Good movie selection. Free checked luggage!"
Negativ: "Check-in process at Denver counter rather slow. Gate information at Denver very confusing due to changes and lateness in displaying/announcing information."