Habe flug verpasst, Anschluss von Brest war zu knapp (30') mit 10' Verspätung v Start
Poor communication from boarding staff, airport staff not a clue. Communication on board was un decipherable and airline lost baggage.
Positiv: "The crew is nice"
Negativ: "No respect of distancing the seats ; all the seats were occupied. No wifi"
Positiv: "Clean plane , good crew ,"
Negativ: "they didn't load my baggage from flight 1 to 2"
Positiv: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"
Positiv: "Nice crew"
Negativ: "Not loose my luggage:)"
Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Staff Curtsy and overall gestures!!"
Negativ: "Nur süße Snacks, nichts salziges"
Positiv: "The crew was great"
Negativ: "1-2 +cms leg space"
Positiv: "Freundlichkeit des Personals"
Positiv: "The crew"
Negativ: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."
Positiv: "Polite and friendly service"
Negativ: "Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well."
Negativ: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Negativ: "We had a short delay"
Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"
Negativ: "Sehr laut! Eng gestuhlt"
Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("
Positiv: "Flight was delayed 4 hours with no explanation"
Negativ: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Positiv: "Intranet wifi meant I could watch entertainment on my iPad"
Negativ: "Seats are very uncomfortable"
Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."
Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."
Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"
Positiv: "Food and entertainment was awesome"
Negativ: "It's awfull to sleep. Very unconfortable."
Positiv: "Crew was nice movie selection was good."
Negativ: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."
Negativ: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"
Negativ: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Positiv: "Flight on time"
Negativ: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."
Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"
Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"
Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."
Positiv: "Quiet! No noise-canceling earphones needed. Delicious food."
Positiv: "That flight have been short"
Negativ: "Fly attendants have been in hurry when they served snack"
Positiv: "I like fly attendant who served us meal"
Negativ: "I didn’t like that space between each seat is small"
Positiv: "The crew were nice."
Negativ: "The boarding process was horrible and it involved climbing down steep stairs from the air tunnel to the tarmac to board a bus that took us to a far distance where the plane was parked. Had to new walk in the sweltering heat to the plane can climb up steep stairs in the heat! We were now kept in the plane for another hour with no aircondotion. It was boiling hot in there. We had to use the safety manuals to fan ourselves. We eventually left late and got to Lagos one and half hours we were meant to get there. Lastly not all the luggage arrived. Two days into my arrival and I am yet to get all my luggage. It was truly a horrible experience which was echoed by fellow passengers."
Negativ: "at no point when buying my ticket did the site say zero bags were included. In fact, when purchasing it said that information about baggage was not available.Shocked to have to pay 50 dollars for one bag. I am member of Flying Blue. One bag has always been included in the price of a ticket flying transatlantic."
Positiv: "The quality of service from the staff and their courtesy. A great asset of the airline."
Negativ: "My luggage was left behind - this despite my being lifetme platinum."
Negativ: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."
Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"
Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"
Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."
Positiv: "Super Betreuung, nette Und aufmerksame Flugbegleiter."
Negativ: "Die Sitze waren etwas ausgeleiert. Die fehlende Anpassung der Rückenlehne an individuelle Bedürfnisse sollte eigentlich Standard sein, aber außer einer unberechenbaren Massagefunktion in diesem A-380 Fehlanzeige."
Positiv: "Das Flugpersonal in der Businessclass war toll, das Essen und der Wein sehr ansprechend."
Negativ: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Positiv: "Offering a drink on such a short flight is appreciated albeit unusual these days. Crew was very professional and friendly."