Negativ: "Selecting seats online"
Positiv: "Thoughtfulness, professionalism, patience and a lot of love put into the service."
Positiv: "Perhaps the most courteous airline I’ve experienced."
Positiv: "The Japanese food was fantastic - individual Japanese food selections which I wondered if would be good turned out totally amazing - well done!"
Positiv: "Really good service."
Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"
Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."
Positiv: "Great experience overall"
Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"
Positiv: "Friendly attentive staff."
Negativ: "The seat was narrow and after 9 hours, not comfortable... Normal for economy though"
Positiv: "Crew was fantastic. Really polite and attentive. Liked that they offered liquids throughout the flight to keep us hydrated. Good experience overall."
Negativ: "Entertainment - didn't have to many movies I liked. Food was ok."
Positiv: "The staff on ANA are super friendly. The legroom on their big planes--even in economy--was excellent."
Negativ: "The food was okay but not great."
Positiv: "Friendly & helpful stewardesses, watched new release movies, good meals, overall a smooth ride."
Negativ: "Quite a few passengers with young children crying throughout the trip but I can sympathize trying to keep them occupied on such a long flight."
Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"
Positiv: "Prepackaged sandwiches were so so. Crew were friendly and helpful. Leg room was pretty good. Bathroom had a lot of amenities."
Negativ: "The seats are kind of flat."
Positiv: "Excellent service. Good food. Great entertainment selection."
Negativ: "No free WiFi"
Positiv: "All the service was good."
Negativ: "My only question is???? When I went to Mexico City from Yangon my baggage was 32kilos. When I came back my baggage was for 23 kilos. I had to pay for my extra weight. I didn't understand why the weight change????"
Positiv: "After some considerable panic at losing my long confirmed seat assignment as a result of weather problems in Tokyo, the doors ended up closing with at least 20 empty seats in coach. (Boeing 777-300)"
Negativ: "Although it is served with care, the food on ANA (in coach) ends up being a bit too Japanese. I understand this carrier needs to cater to a broad cultural and geographic audience, but I think they make it too complicated. Giving meal service a decidedly Japanese angle results in main courses that are mush, and sides that are OK. Good yogurt, decent fruit, delicately prepared salads, delicious cookies and hagen daz are pretty simple and make the meals fun. (especially since chop sticks are always included), but the ovens turn the main courses into a stinky and kinda nasty thing. I wish they would simplify."
Positiv: "The crew was nice."
Positiv: "Nice once I got on the plane"
Negativ: "Having to wait an extra 7 hrs because of a delay on top of the 3hrs I came early to the airport. Didn't even get an email notifying me that the flight was delayed. Wasted my vacation time by a whole day"
Positiv: "I like the way the stewardesses treating all passengers especially economy class- very professional , attentive to needs and service with great smile- overall wonderful experience and to think I had never heard of this airline prior to flying it for the first time was very impressionable for me"
Negativ: "The in flights entertainment was a little limiting to me- but with the great service by crew- it didn't matter so much . But a little more wide variety could go a long way - or more new releases"
Positiv: "Staff are super kind."
Positiv: "The crew is so polite and attentive. Snacks are free, generous, and tasty. Food is pretty good for airplane food. Interior was very clean and kept clean during the flight."
Negativ: "I suppose the food could be better."
Positiv: "Configuration of your 787-800 Busn./ Class,was nothing more than an updated 707 from the past. Crew was good food was average. A flight I may avoid."
Positiv: "Cheap prise"
Negativ: "Food and entertainment"
Positiv: "nice.crew. actually able to book exit row.seat online. pre-check-in is great all you do at the airport is drop the bags .no long queues."
Negativ: "boarding process is not organized. no travel amenities offered. (no slipper, had to ask for toothbrush) ..."
Positiv: "Loved everything about the flight - food was good plenty of drinks throughout the flight unlimited movies smooth take off and landing."
Negativ: "Flight was delayed by 30+ minutes which made me/many others late for any connecting flights."
Negativ: "The seat in this airplane was downright uncomfortable."
Positiv: "I had a "premium economy" seat for this leg. That was good, and the seat itself was much more supportive than most airplanes have. Crew was attentive."
Positiv: "People the staff was nice and tried to be helpful"
Negativ: "Gates kept changing flight was delayed multiple times the flight had no air so I was sweating the whole time my nose began to bleed. I missed my connecting flight to Okinawa they sent me on a hour long shuttle to another airport to fly out the next day."
Positiv: "Food and entertainment is great."
Negativ: "Boarding process. System was down. Very strict with the bagage rule. Excessive bagage charge is very expensive, unlike Eva air"
Positiv: "Crew are nice, helpful and polite"
Negativ: "Airport problems turned it into a very long flight. We circled around Fukuoka for and hour. We ended up landing in Nagasaki and used taxi to Fukuoka. Over all time to final destination is 6 hours late."
Positiv: "the service were fantastic. the flight attendants were very courteous; offering food & snacks and drinks non-stopped. overall, the services offered were great."
Negativ: "the temperature inside was overwhelmingly hot made it impossible to relax. in a crowded airplane, such environment is perfect for customers to acquire upper respiratory infection once they have to share the air with others. please adjust the air temperature. thanks"
Positiv: "The problem is not that I missed the flight, as I am currently in my way to my destination. The issue was the poor support, I mean is ok I know I didn't make it, but I don't want to hwar what I already know, tell me what can be done... waited 7 hours for someone available... the phone at the counter is useless"
Negativ: "What about next time you put more instructions on the counter so that we don't waste hours trying to find a way to contact you..."
Positiv: "Almost everything was good"
Negativ: "Check in was complicated."
Positiv: "Very kind flight attendants with amazing service!"
Negativ: "They ran out of the two food options, so many people were stuck with the fish option. The entertainment section was just okay."
Positiv: "Flight was very good - enjoyed meal and entertainment"
Negativ: "Should make it clear to passengers ahead of time that flight departs from international terminal (terminal 1) at Shanghai airport (and also that flight is NOT out of Pudong airport, although we were aware of the latter fact ahead of time)."
Positiv: "I like the food, service, and punctuality."
Negativ: "Nothing I do not like"
Positiv: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Negativ: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Positiv: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Positiv: "A transfer flight was delayed but ANA did some special logistics behind the scenes that made us catch our transfer. Very happy/impressed."
Positiv: "Was able to request a gluten-free meal for the flight"
Positiv: "The middle seats were seperated, so I had my own arm rests"
Positiv: "The service is first rate even in economy seating. Attentive flight crew. Excellent airline."
Positiv: "ANA food and service is awesome"
Positiv: "Best service ever provided by an airline"
Positiv: "Nice friendly staff in the plane. Nice friendly staff at the airport, although very slow and getting confused easily. Need more training."
Negativ: "Check-in process at the airport was ridiculous ! One ANA staff sends us to wait to a certain counter after looking at our ENTIRE trip (all 3 segments), only to find out 20min later that we were supposed to go to ANOTHER counter, because our ultimate destination was International (USA). Also, boarding passes had to be REPRINTED in Tokyo for some reason. Note: on the way to Okinawa 2 weeks earlier, we had similar poor experience, but we only had to wait 5 min in the wrong lane. Overall ANA staff is very nice, friendly and smiling, but seems to get overwhelmed and confused very easily, and take FOREVER to do simple tasks that their US counterparts do 3x or 4x FASTER. --> do more regular TRAINING of your staff at airport counters !"
Positiv: "Crew is always awesome on ANA flights"
Positiv: "ANA service is always great. Always my first choice."
Negativ: "The 777-200 on this route is getting a little old. It would be nice to have one of their newer 787 planes instead. And there is no Premium Economy option."
Delayed flights!!!!! Had to rent a car from JFK and drive home to Syracuse $225! Have to be to work at 5am Monday NOT HAPPY
Flight attendants perfect as always. Business class checked bag took 45 minutes to arrive.
Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."
Positiv: "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
Negativ: "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
Positiv: "Crew were amazing and great entertainment"
Negativ: "Boarding could be better"
Positiv: "Es war alles zur vollen Zufriedenheit"
Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"
Positiv: "I like the crew members"
Negativ: "Entertainment selection and food could be better"
Positiv: "Crew , amenities and food"
Positiv: "Everything is perfect, the crew services are very warm and professional, I strongly believe that Singapore airlines is the best in world as I tried many airlines but I don’t see like their them, I will strongly recommend and I will be their customer for any flight to Far East inshaallah."
Negativ: "I recommend if they can provide paid massage service ( not complementary)at the suits class for long trip because there’s enough space to do it , I’m very glad to congratulate them for the level of service they reached ."
Negativ: "flight on time. flight was delayed and gate changed"
Negativ: "The seat covers looked worn and dirty. Needs an upgrade."
Negativ: "I think the food in our flight was not that good.."
Negativ: "Security screening very slow"
Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"
Positiv: "The crew was amazing. The seat were uncomfortable"
Negativ: "Everything. Singapore Airlines had a great reputation. Imagine my disappointment. It was a horrible flight. The crew was nice enough, but inattentive. The food, if such a term may be applied here, was inedible. Just vile. In flight entertainment was a complete joke. Boarding was awful, but it always is. Seats were extremely uncomfortable. This racket is the ultimate way to rip somebody off of $1000. Horrible."
Negativ: "Everything was fine."
Positiv: "lot of turbulence, uncomfortable ride"
Negativ: "entertainment system was good"
Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"
Positiv: "So good to get on a flight where I can fit in the seats..."
Positiv: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Positiv: "The flight attendants were nice, attentive and joyful!"
Negativ: "Sitting in a middle seat. Was told at the jetway counter no aisle or window seats were available. I saw no fewer than 5 empty aisle seats in my area."
Negativ: "Essen könnte besser sein"
Negativ: "Essen könnte besser sein"
Negativ: "Boarding didn’t give priority to passengers with children"
Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."
Positiv: "A380 ist ein tolles Flugzeug"
Positiv: "Great service"
Positiv: "Amazing, amazing service! Great food (including Hagen Daaz ice cream) and good choice of beverages. Lots of different entertainment choices. VERY clean and well maintained aircraft. Staff is always friendly and happy...they really seem to absolutely love their job! Free toiletries in the bathrooms are an extra plus. Whenever there was a change in schedule / plans the captain informed the passengers immediately about what was going on and what would happen next."
Negativ: "The only thing that did and probably always will be AWFUL is going thru security at JFK. The T S A officials there are unfriendly, sometimes rude, never smiling and often yelling at you or even little kids or elderly people. We are travelling a lot and no other security staff at any given airport is so unfriendly and harsh. Worst thing about going on a journey."
Positiv: "great crew service. my first time flying with singapore airlines and they delivered"
Positiv: "United miles."
Negativ: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Negativ: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Negativ: "Essen könnte besser sein"
Positiv: "Gutes Team"
Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."
Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."
Positiv: "I've always flown Singapore airlines wherever possible. Standards are unbeatable until this flight..."
Negativ: "The dinner was terrible. I am a long time customer of Singapore Airlines and I know where the standard are. The food on this flight was the worst I've seen. The starter (vermicelli) was overly salty, dry and severely undercooked. The main course was acceptable but the portion of chicken was more like side dish not main. Missing sides."
Positiv: "AMAZING IN EVERY WAY. PLANES ARE OUTSTANDING SERVICE IS OUTSTANDING INFLIGHT STAFF ARE EXTREMELY POLITE AND FRIENDLY AND ELEGANT!:)) AIRPORT IS SUPERB THIS IS MY FAVORITE AIRLINE!"
Negativ: "THE WEBSITE LISTS PRICES IN SINGAPORE DOLLARS AND IT IS ONLY IN THE FINAL STAGES OF A BOOKING IS ONE TOLD WHAT THE US $ PRICE IS. THIS NEEDS TO CHANGE. WHEN YOU CALL SINGAPORE AIRLINES THERE ARE VERY LONG WAIT TIMES."
Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."
Positiv: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Negativ: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Positiv: "everything are okey"
Positiv: "The staff was very responsive and the food was great. Ground staff in SIngapore helped me to modify the tickets due to us missing our connection to Phuket. Very helpful. Irene at the transfer desk was an excellent manager. The wheel chair staff was excellent all through."
Negativ: "It would be great it the seats were leather so that plane would feel more cleaner."
Positiv: "Overall experience and wonderful crew"
Negativ: "Nothing really."
Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"
Positiv: "Crew was nice"
Negativ: "Aircond isn’t working at seat 60 onwards. Warm. Sweaty."
Positiv: "Staff managed to change seating due to height. Very accommodating."
Negativ: "Entertainment console dated. Sound very crackly. Video images not sharp."
Die First Class von Emirates ist sagenhaft. Kann ich nur schwerstens weiterempfehlen. Die Kabinen, Toiletten/Duschen, das Personal, Essen und Onboard-Unterhaltung wird man nur schwer toppen können.
Positiv: "excellent crew, helped me through my nerves about flying"
Negativ: "would have loved to sit upstairs in the bar area."
Negativ: "No beverage service"
Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"
Negativ: "Food, crew service"
Negativ: "Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!"
Negativ: "Very less leg room"
Positiv: "The crew was nice"
Negativ: "Better food and cooked throughly and better seat and more blankets."
Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"
Negativ: "Gepäckausgabe in München. Langsam wie immer"
Negativ: "Gepäckausgabe in München. Langsam wie immer."
Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"
Negativ: "No delay in boarding"
Positiv: "Overall good experience, could have been better if we had got seats of our choice."
Negativ: "If we could have got seats of our choice."
Negativ: "There is nothing to improve. I wish other airlines can learn from them."
Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"
Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"
Negativ: "Nichts alles super"
Positiv: "Overall flight quality"
Negativ: "Free wifi time can be increased to at least an hour and Food quality can be better"
Positiv: "super comfortable. Food is not very tasty , could be better."
Negativ: "Food in business class is not very tasty , could be better."
Negativ: "Inkompetenter Stewart"
Negativ: "Best flight ever. Everything was perfect . Best crew ,"
Positiv: "Not really there service are not like before"
Positiv: "The entertainment because it had almost everything."
Negativ: "Flying for the first time.I think everything was excellent."
Positiv: "Worried that I wouldn’t have enough on my iPad to watch, didn’t even get my iPad out of my bag so much good stuff to watch even on a 14 hour flight. Thank you."
Negativ: "Not a vegan option for dinner. But the veg option was ok just some stuff I could eat."
Positiv: "All on schedule, very comfortable flight. Emirates should abandon the 777, A380 make the flight much better!"
Positiv: "Excelent food, great cabin crew, pleasant flight!"
Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."
Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"
Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"
Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"
Positiv: "I like the food, history, and the people contributing to make this country so beautiful."
Negativ: "I wasn’t be able to experience everything in one trip so I have to go back again to fully live the history there."
Positiv: "The ICE entertainment"
Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"
Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."
Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."
Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."
Positiv: "The food was amazing. The entertainment was amazing The boarding process was very seamless Everything was done on time"
Negativ: "Honestly, nothing. I was beyond impressed."
Positiv: "Everyone was nice"
Negativ: "No complaints"
Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."
Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."
Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"
Positiv: "Es war einfach alles perfekt"
Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."
Negativ: "Seat bookings in just fly are messed up. Kayak took me to just fly for the bookings. The seats for the the 16hr+ flight on just fly we're window seats however at time of check-in I got middle seats in the center 4 seats. It was the worst flight booking experience on kayak so far."
Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"
Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."
Crew war nicht motiviert, hat Dinge vergessen, Bestellungen wurden ignoriert
Poor boarding services, especially for business class. Long time at the bus to the airplane.
It is always a joy to fly this airline. Good arrive, beautiful aircraft.
Horrible Airline. They kept me in Lagos for 2 days after I was scheduled to fly. Reason, flight has been overbooked. I am never using this airline again.
My luggage was left at doha nd flight landed houston. Horrible experince i had this time.
Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"
Positiv: "Amazing trip Qatar airline is great"
Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Positiv: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Negativ: "Free WiFi and Dancing boys"
Positiv: "The food its disgusting"
Negativ: "Better service and better food"
Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."
Positiv: "Everything alright"
Positiv: "seat was okay, far from comfortable, plane too cold, although they did have blankets, late boarding, no particular reason, it's probably not Qatar's fault, but baggage service at JFK was terrible."
Negativ: "The aircraft delayed taking off from Doha to Dallas"
Positiv: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Negativ: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Positiv: "War alles sehr gut!"
Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"
Positiv: "Good service and a modern airplane"
Negativ: "The check in at JFK, too chaotic"
Negativ: "3,5h verspätet"
Positiv: "The food and flight staff were good"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Entertainment variety Frequent drinks offered onboard"
Negativ: "Insufficient amount of in-flight food portion"
Positiv: "Last row seats are never optimal but tha flight attendants were above par!!!"
Negativ: "Wonderful people! Cannot day enough about the difference that makes."
Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"
Positiv: "Qatar Airlines has amazing service! And they have free internet!"
Negativ: "The films are all sensored. And the free internet is only for 30 minutes."
Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."
Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."
Negativ: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Negativ: "Qatar airways should allocate separate seating for families. The crowd was generally composed of labour from Qatar and other middle eastern countries making the flight an unpleasant experience. It felt like going to a factory shift at 4 in the morning."
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "FLIGHT ATTENDANTS WERE WONDERFUL"
Negativ: "CRYING BABY BUT I UNDERSTAND THOUGH"
Positiv: "Movies collections, friendly staffs"
Positiv: "Very unfriendly and non cooperative ground staff. They treat different colored people differently"
Negativ: "Staff looks down at Brown skin"
Positiv: "Seats were comfortable, entertainment system was might better without of options."
Negativ: "Crew was not helpful - they ran out of food couple times - for not have spare snacks in between. Gave meat plate to my cousin who is a strict vegetarian with food restrictions ( who had pre selected a vegetarian option)."
Positiv: "350 von München nach Doha traumhaft. Personal auf beiden Flügen sehr gut."
Negativ: "777 von Doha nach BKK leider etwas alt."
Positiv: "The crew! Had a very bubbly and friend mostly Filipina crew that were extremely friendly and helpful. Having a nice smile certainly helps with the long flight duration!"
Negativ: "Food food food"
Negativ: "Nothing disposable about the airline but booling process gave me a headace"
Positiv: "Crew was good, they were trying hard to keep customers happy."
Negativ: "Limited food selection on top they ran out of available options so basically only one beef option was given. Either u like it or not. Pretty old movies in entertainment section, broken seat controls, charging ports and headphone inputs. No clear announcements by captain."
Positiv: "Loved the food and entertainment."
Negativ: "Not enough leg room and space between the chair in front."
Positiv: "Excellent staff, good service."
Negativ: "A Long. Trip"
Positiv: "the room on the plane, the food, the service was all great ! I was worried about the international flight but Qatar made it a great experience!!!"
Negativ: "I can't think of anything that was negitive"
Positiv: "Service was on point. The crew was very helpful."
Turkish Airways setzt Standards, im positiven Sinn! 😊
clear direction for business class passengers ( check in , boarding , lounge inflight was excellent .
Einfach TOP! Service und Qualität werden großgeschrieben..und in BLOCKSCHRIFT 😉✔️
The crew at checking give us a hard time even with two children and one Enfant for no reason just for 2 kilo overweight they make us stay there for like one hour be careful with that Not helpful at all and so weird people bad experience bad experience
Unterhaltung könnte besser sein
Super Verflegung / Service. Mit top internationalen Kinofilmen/Musik zum sehen oder hören während des Fluges individuell für jeden einzelnen Fluggast. 30 kg Gepäck bei jedem Flug inclusive. Sehr gute Preis Leistung.
Negativ: "They made me check my hand luggage, did not pay attention to what airline I would get on my connection flight, neither got my warnings about it. They sent my bag directly to my destination but the other airline wouldn't pick up."
Negativ: "Fewer fat peasants with too much hand luggage. Seriously, control the hand luggage before people bring it aboard."
Positiv: "Crew and flight where amazing. Thank you"
Negativ: "Beinfreiheit hätte etwas mehr sein dürfen."
Positiv: "Wir waren mit dem Service an Bord und auch am Flughafen rundum zufrieden. Begeistert waren wir von dem Essen an Bord."
Positiv: "Nette Crew, gutes Essen"
Negativ: "The best Airlines All things werde perfekt."
Positiv: "Sitzabstand in der Economy ist gut. Essen ist gut. Sehr schönes Holzspielzeug für die Kleinen. Staralliance Lounge (wenn man Zugang hat) macht die Reise nach Istanbul wert."
Negativ: "Ätzende 5 Stunden Aufenthalt im Flughafen Istanbul... Nix zu tun, nichts zu sehen. Kein Spielplatz für Kinder (ausser in der Gold-Class Lounge). Boarding auf dem Rollfeld und über die Treppe sollte bei Linienfliegern nicht sein. Häufige mutwillige Zerstörung meiner Rimowa Aluminumkoffer durch das Bodenpersonal: Dellen, Löcher, Kratzer (was zu langen Auseinandersetzungen nachträglich führt)."
Positiv: "Sitzabstand in der Economy ist gut. Essen ist gut. Sehr schönes Holzspielzeug für die Kleinen."
Negativ: "Relativ altes Flugzeug ohne nennenswerte Ausstattung war für den kurzen Flug von 2 Stunden gerade so Ok. Keine individuellen Bildschirme. Boarding auf dem Rollfeld und über die Treppe sollte bei Linienfliegern nicht sein."
Positiv: "Service ,food"
Negativ: "Boarding take long time"
Positiv: "Personal war sehr bemüht und nett alles gut soweit! Gegenüber andere Airlines purer Luxus!"
Negativ: "Mussten auf den babygurt hinweisen und warten und auf den kinderwagen 15min warten. Sonst gut!"
Positiv: "Sehr angenehmer Flug, trotz kurzer Flugstrecke bestes Unterhaltungsprogramm sowie Verpflegung !"
Positiv: "Cozy big leather seats in Business Class, excellent breakfast and good service overall. Turkish Airlines continued to amaze me."
Negativ: "Boarding by bus - not my favorite way of getting on a plane. Probably not the airlines's fault."
Negativ: "Mannschaft ok, Technik veraltet"
Positiv: "Leider war mein fernsehrbildschirm beschädigt"
Positiv: "Flugpersonal hilfsbereit, Essen gut!"
Negativ: "ENGE SITZE, Unterhaltungs-Angebot an meinem Sitz relativ instabil (stürzte zweimal ab), außerdem keine Fluginfos zu sehen, da Bildschirm zu schmal... Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten. Boarding könnte schneller gehen, wenn man die Sitzreihen aufteilen würde nach Reihen."
Positiv: "Flugpersonal hilfsbereit, Essen nicht so gut (Nudeln mit viel Sahne-Pamp - arme Vegetarier!"
Negativ: "Enge Sitze - Und: ZU VIEL WERBUNG AUF DEM BILDSCHIRM!!! NERVIG!!! Auch der LEGO-Film ist zu laut und nervt irgendwann - warum machen das nicht mehr die Stewardessen? Dann kann man schauen oder NICHT, wenn man das ganze schon kennt! Zwei Ausstiegs-Treppen wären hilfreich gewesen, saß ganz hinten."
Negativ: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"
Positiv: "Sweet crew members"
Positiv: "I always enjoy Turkish airline flights but lately the quality of food is not as it used to be. Flight entertainment is excellent and boarding was smooth. Getting luggage at the airport was quick"
Negativ: "I wish food would be better"
Positiv: "Liked everything about it new planes good food on time excellent crew"
Positiv: "I have flown Turkish Air many times for the past 8 years and they are a solid airline. They have very good food for airplane food, and a decent entertainment center."
Negativ: "Unfortunately they have moved away from their Exonomy Plus seats that were great and ample room, whereas now their seating in exonomy is very cramped. They also used to have nice amenities on long international flights like a hot towel and some Turkish Delight before takeoff and landing, but they no longer have that. And my biggest complaint is that they keep their planes unbearably hot most ost of the time. It’s by far the most frustrating thing when your cramped in their tiny spaces for 11 hours."
Positiv: "Never flown TK before and was satisfied. Very good crew, acceptable entertainment, good food."
Negativ: "Not their fault but 14-hour flights are exhausting."
Positiv: "Das Essen war gut. Bequeme Sitze und gute Beinfreiheit."
Positiv: "Turkish Airlines ist pünktlich, hat tolles Essen, Beinfreiheit und fast alle Flugzeuge sind neu. Natürlich ist die Besatzung überaus Gastfreundlich und stets bemüht besten Service zu bieten."
Negativ: "Nichts zu beanstanden."
Positiv: "Turkish airlines gibt sich Mühe, in Economy an Business Class Standards heran zu kommen. Rosen auf der Toilette, Speisekarte, viele Filme und Musik zur Auswahl... Leider bleibt der Platz aber doch eingeengt, und die Sitze eng. Aber der Preis ist gut! Ich kann Türkisch Airlines nur empfehlen."
Positiv: "Das Flugpersonal war wie immer sehr lieb und hilfsbereit Das essen schmeckte ganz gut Die sitze waren komfortabel Der flieger war noch in einem ganz guten zustand"
Negativ: "Das einzige problem war, dass ich zwischen zwei ungepflegten und unfreundlichen männern sitzen musste und 2 stunden lang mundgeruch ertragen musste. Konnte meinen sitz nicht ändern da der flieger voll war.."
Positiv: "Sehr Gut"
Negativ: "Sehr gut"
Positiv: "The flight crew was friendly and kind."
Negativ: "The check in at MXP took us a lot of time and there was no defined line for people to wait without other people can pass them. Some how there is people who stand in line for 10 minutes and others for 40 minutes, the ground attendants didn’t really cared about it."
Positiv: "Toouch screen yeaaa :-)"
Positiv: "Everything on the plane was good. For once, we flew business class and we enjoyed the experience. However we were not given priority boarding at Istanbul and then had to wait in the cold corridor until allowed onto the aircraft."
Negativ: "Good food"
Positiv: "Everything fine; However the business lounge in Istanbul felt overcrowded and I had difficulty getting on to Wifi."
Negativ: "Food excellent and interesting, personnel were helpful & friendly"
Positiv: "I don't like flying but this was quite pleasant"
Negativ: "Food was good, entertainment also."
Positiv: "Flottes Boarding, gutes Essen, gute Auswahl an Getränken"
Negativ: "Sitz 1D hat keine Staumöglichkeit oberhalb des Sitzes, man muss weiter weg verstauen"
Positiv: "Sehr gute Auswahl an Speisen und Getränken, komfortabler Sitz 1E"
Negativ: "Keine Brücke ins Flugzeug, mussten etwa 20 Minuten im kalten Bus warten, bis wir an Bord gehen konnten."
Positiv: "Insgesamt sehr angenehmer Flug"
Negativ: "Von 4 Flügen waren ABSOLUT ALLE Flüge überbucht und es war nicht sicher das man mitfliegt! Zudem musste deshalb im Zwischenflughafen jedesmal der Checkin aufgesucht werden (OHNE zu wissen ob man weitekommt) und wegen Verspätung der ersten Maschine war ein rechtzeitiges erreichen des zweiten Fluges ohne massives vordrängeln in den langen Warteschlangen gar nicht möglich! Der Anschlussflug konnte nur durch eine sehr sportliche Leistung (Langes Rennnen) erreicht werden"
Positiv: "Alles war toll"
Positiv: "Gustes Essen, Pünktlich"
Negativ: "Das Essen war sehr gut und der sitzkomfort sehr gut"