The flight was ok in general. The main problem is that Schiphol airport in Amsterdam is a mess in terms of having a smooth connection and layover. I had 2 hours to make the connection and almost missed the flight to Lisbon. I would NOT recommend at all The use of KLM and Amsterdam as a hub to any other city. Not at this time of caos.
Super Crew / Great Entertainment System
There was already a group forming a line at zone 4 for a good 15mins and another group created another line just 5mins before boarding and the 1st group had to re-queue. A few of us voiced out to the floor crew but they did nothing. Earphones. Could be supplied first since the flight is suffisent for a movie.
I do not know how, but, rude crew and counter personnel is here, rest of things looks pretty standard without any difference with other airlines, that was not the case in the past
Es gab einen Snack und gute Getränke. Besser Service als bei manch anderer Airline
Thumbs up for KLM crew, planes and Schiphol Airport, though short on staff and a little late everything went smooth, including the flight.
Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help
being a flight attendant and using spécial fare I apreciate being treated equally to the other pax, the fact that the crew, when I informed them of my status, went to check if I had a good seat ( no one beside me, to be able to get good rest.) Those are important gestures towards the person. I look to more flights with KLM
Swift clean friendly on time
Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein
Great flight Will go again!
Positiv: "Staff were polite"
Negativ: "The seating space is horrendous, I am 5 ft 8 and felt like I was sitting with my knees at my chest, horrible horrible seating"
Positiv: "This Transavia Airlines is not good at all."
Negativ: "Many things cheaper does mean better."
Positiv: "Salimos a tiempo . El business es muy confortable"
Negativ: "La comida horrible . No se limpian los baños"
Positiv: "Information sharing by pilots and crew. Economy class leg room is good."
Negativ: "All good up to the level"
Negativ: "All of the less than good, obvious!"
Positiv: "Food was great, enjoyed watching videos, staff very profession and friendly."
Negativ: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."
Positiv: "Crew was great, very responsive and hospitable!"
Negativ: "more lunch choices, especially choices without dairy products."
Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."
Positiv: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Negativ: "The boarding crew was rude and unpleasant, the plane was boiling hot."
Positiv: "Top sympathische Crew"
Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."
Negativ: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."
Positiv: "General flight journey"
Positiv: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"
Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."
Positiv: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"
Positiv: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Negativ: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Negativ: "We had 4 hour delay causing a stop over at 3am. So yeah"
Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"
Positiv: "was a standard flight, in a standard quality - nothing bad"
Negativ: "Flight cancelled"
Negativ: "alles gut"
Positiv: "Crew was nice and efficient"
Negativ: "Economy seats don’t recline enough."
Positiv: "great crew and comfortable flight."
Negativ: "sceens in the plane to show map and direction of travel"
Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"
Negativ: "No reading light in my seat..."
Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"
Negativ: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."
Positiv: "Nothing to mention"
Negativ: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"
Negativ: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."
Habe flug verpasst, Anschluss von Brest war zu knapp (30') mit 10' Verspätung v Start
Boarding and online chkin was very good, food was not to the expectations.
Nice,elegant,smooth,team had a pride with their work. My Favorite Airline.
Positiv: "Take off and landing"
Negativ: "Layover time"
Positiv: "La ponctualité."
Negativ: "Variété des boissons proposées."
Negativ: "The food was not as usual."
Positiv: "Seats ok. Crew is super. Drinks offered"
Negativ: "Nothing, AF rocks"
Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "Nur süße Snacks, nichts salziges"
Positiv: "The crew was great"
Negativ: "1-2 +cms leg space"
Negativ: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."
Positiv: "Freundlichkeit des Personals"
Negativ: "tout est à revoir !"
Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."
Negativ: "Seats were too close together."
Negativ: "We didn’t travel to Detroit... we were re-routed 3 times and our luggage is lost, some really helpful ppl along the way (thankfully) and some really crummy ppl too... no in between... still not to our destination"
Negativ: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Positiv: "The crew was very friendly."
Negativ: "No wifi on a 9 hour flight. Takes a long time to get another round of coffee."
Positiv: "Great food and friendly crew."
Negativ: "Seatback system was old and not very functional."
Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"
Positiv: "The comfort of the flight snd kindness of the crew."
Negativ: "My connecting flight to san francisco was through Delta, which it was on a different terminal, I had to carry my luggage out of the airport in order to get to delta’s terminal - the buildings are not connected."
Positiv: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Negativ: "Seats were not comfortable, even in Comfort + seating isle."
Negativ: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."
Negativ: "Sehr laut! Eng gestuhlt"
Negativ: "Too much time spent at boarding. On luggage missing."
Positiv: "The cue lines per zone are the most brilliant idea!"
Negativ: "After boarding began there was a backup after the gate en route to the plane. No explanation. The plane left an hour later than scheduled but seemed to arrive close to scheduled time."
Negativ: "It was a great flight can’t think of anything"
Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("
Positiv: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."
Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."
Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."
Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"
Positiv: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Negativ: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Negativ: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."
Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"
Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"
Positiv: "The cabin crew was super patient and accommodating of the passengers."
Negativ: "Cramped quarters"
Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."
Positiv: "If the flight would have leave in time we would receive our luggage in time"
Negativ: "No offer of snack with no egg in it."
Positiv: "That flight have been short"
Negativ: "Fly attendants have been in hurry when they served snack"
Negativ: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"
Positiv: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Positiv: "It was ok fligh"
Negativ: "Food was not so good"
Positiv: "Yelling, cheering and literally rolling in the aisle made for a really annoying flight"
Negativ: "Infusions bad behavior. Also, flight number was changed and AF. Was understaffed to handle questions on squirrelly luggage check."
Positiv: "Flight landed 15min ahead of schedule. Good seating (29C in 777-300 ER), Good choice on entertainment program, also in german language."
Negativ: "Ordered meal not available (ok, AF staff was on strike)"
Positiv: "Während des Nachtflugs war es ziemlich kalt in der Kabine. Aber es gab eine Decke und ein Kissen. Das war gut! Leider wenig Deutsche Inhalte auf den Entertainment Bildschirmen am Vordersitz. Sonst alles super!"
Positiv: "Das Flugpersonal, alle nette französische Damen, mit viel Charm und Erfahrung, könnten uns überzeugen, Air France hat das gewisse etwas!"
Negativ: "Fast eine Stunde Verspätung..."
2 and a half hours late due to a problem with the engine. we had to get off the plane, wait for them to find us a new one, and then reboard.
Give information a day before the flight
Transavia flight was ok but I regret that kiwi illegally checked me in. They, for instance, answered security question for me and were not allowed to do so.
Flight was ok but agency forced the check in.
La personne en charge de l’enregistrement était très impolie pas professionnelle vous devriez la renvoyer car c’est une très mauvaise image de marque pour votre société
too hot and too tight, no even small cup of water.
Negativ: "The boarding was very slow and to seat to small for me."
Positiv: "On time"
Negativ: "Seats and legroom"
Negativ: "Baggage claim was nearly one hour long"
Negativ: "Not even water is offered to people"
Positiv: "Seats and plane looked a little bit run-down definitely on the lower budget of airline brands."
Positiv: "Quick and convenient"
Negativ: "Delays are always an issue"
Positiv: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Positiv: "Everything was fine"
Negativ: "No problems"
Positiv: "Not full flight"
Negativ: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Positiv: "The flight was on time."
Negativ: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Positiv: "The crew were very nice"
Negativ: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Positiv: "All went well with no interference."
Negativ: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
Negativ: "Free tea & coffee would be ideal"
Negativ: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Positiv: "The crew was personable. Flight was on time."
Negativ: "Transavia delayed 1:30h the flight."
Negativ: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Positiv: "Everyone was happy trip went great price aircraft clean crew nice!"
Positiv: "very nice crew"
Negativ: "no pre-checkin on my return flight"
Positiv: "Cheap ticket"
Negativ: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Positiv: "great crew and exellent service"
Positiv: "Plane comfort was normal to good."
Negativ: "Boarding staff at Orly was disgustingly rude."
Negativ: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Positiv: "That I could finally land in Madrid, actually a quick flight!"
Negativ: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
Positiv: "Cabin crew professional, efficient and pleasant. Cabin clean, seats comfortable."
Negativ: "Nothing not to like."
Positiv: "Sehr nette Besatzung, alles in Ordnung."
Negativ: "Nichts im speziellen."
Positiv: "Freundlichkeit und Pünktlichkeit"
Negativ: "Keine Information zur Verspätung beim Rückflug"
Positiv: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Negativ: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Positiv: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Negativ: "See above"
Negativ: "Crew were very rude"
Negativ: "Poor attitude from ground service at the boarding gate"
Positiv: "Quick boarding comfortable"
Negativ: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
Negativ: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
Positiv: "Lines and delays and shuttles and more delays."
One of the flights Crew has moved my Handbags and changed its location without asking me or asking for my permission and i was sitting just underneath the Capine (seat 14 B) and after that has been pretending to be asked before and she did a seen out of it
nothing ! everithing good!
We arrived almost an hour late. That was not good.
Flight delayed for almost three hours
Flight delay, to be on time!
We have to pay our cabin baggage with additional 134€. We did not know about this. It would ne nice to know this before. It was our first and last flight with Ryanair. Thank you for your service
Gate opened 45 mins before allowed to enter the airplane. Crew did not act to maintain passagenrs safety when landed. Passangers startwd standing and opening overhead compartments while olane was still moving
Great flight. Loved being informed before take off. Very professional
Cheap price ticket and understandable that they charge extra for everything including choosing seats but for 99.5% of all other airlines that default to assigning you a free seat if you don’t pay… they always seat you with you together if you’re a pair. Ryanair literally played musical chairs with everyone. Everyone was spending time moving around and asking if people were willing to switch so they could sit next to their friend. Wow way to make a point that you must pay or else.
Negativ: "Nachdem ich über Swoodoo gebucht habe, hat mich Ryanair nicht online einchecken lassen und ich musste 2 Stunden Früher am Flughafen sein1 es gab auch keine Information darüber und die Seite gibt auch keine Information! Das ist eine Frechheit und gibt es sonst bei keine anderen Airline! Ryanair versucht mit allem extra Geld zu machen. Wäre ich später am FLughafen gewesen hätten sie mich 55 Euro zahlen lassen."
Positiv: "Super,nette Personal."
Positiv: "Flug war gut und Flugbegleiter sehr nett. Pilot war witzig :D"
Negativ: "If the seat and sitting area would have been cleaner and if you could recline your seat"
Negativ: "Flight had delay for about 40 minutes on taking off ... and landed about 30 minutes late ..."
Positiv: "Die Crew war sehr nett"
Negativ: "Leider FlugVerspätung und essen überteuert"
Positiv: "Flight was cheap, boarding was quick and the whole experience was about that of your average Ryanair flight! Got a chance to speak to the captain of the flight in the cockpit after landing, had a quick chat about the aircraft as well as my own PPL lessons which start next Sunday."
Negativ: "You're flying cross-continent for the same price as a bus fare, there ain't much wrong with Ryanair!"
Negativ: "Dont speak every 5 mn Dont play with light every 10 mn Dont Try to sell lotery or food Dont limit every lugage like drugs prices ...."
Positiv: "Der Moment als mir gesagte wurde dass ich am falschen Flughafen bin"
Negativ: "Es sollte klar gemacht werden zu welchem flughafen man muss) - :<"
Positiv: "Gut, schnell und günstig. Angenehme Reise."
Negativ: "Es wäre schön, wenn die Zeit an Board abwechslungsreicher ist. Allerdings nicht auf Kosten und Arbeit der Boardcrew. Z.B. bei Flügen nach Sonnenuntergang, das Licht zu dimmen um etwas schlafen zu können."
Positiv: "Der Flug ist wetterbedingt etwas verspätet gestartet, aber der Pilot hat den Zeit verlust fast wieder eingeholt. Reibungsloser Ablauf, zufrieden."
Negativ: "Der Bewegungsfreiraum ist bei Ryan Air leider stark eingeschränkt. Etwas mehr Beinfreiheit wäre zu begrüßen"
Positiv: "I appreciate that the flight time was short and we landed safely. It was convenient to be able to check in online and the app is straightforward to use. Outbound flight was pleasant and seamless."
Negativ: "Return flight - No announcement, departure board update, explanation or apology for the delay in flight departure. Passengers were called to board and left waiting in line for over an hour with zero communication as to why we were unable to board our plane. This was my first time flying with Ryan Air and I was greatly disappointed. Budget airlines should not equate to budget customer service."
Negativ: "Flight was delayed missed my last connecting train"
Negativ: "Richtig schlecht, 1h Verspätung. Dazu kommt das die Boarding Crew mehr Party gemacht hat als aufmerksam zu sein."
Negativ: "Abfertigung a la Kaffeefahrt, Sitzkehnen nicht Rückstellbar, Temperatur im Flugzeug viel zu kalt - geschätzt 16°C"
Positiv: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Negativ: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"
Positiv: "Wir kamen mit nur wenig Verspätung am Zielort an."
Negativ: "Das Boarding war absolut dilettantisch. Die Fluggäste mit "Priority" wurden von links nach rechts "geschoben". Und mussten in der Schlange stehen, bis das Boarding begann. Das Gate wurde mehrfach geändert. Es gab lange Wartezeiten. Auf dem Flug selbst, gab - trotz sehr heißer Sommertemperaturen - nicht einmal ein Becher Wasser umsonst. Es ist alles sehr eng. Die Durchsagen des Flugpersonals sind kaum zu verstehen, weil die einzelnen Wörter sehr schnell gesprochen und nuschelig ausgesprochen wurden. Das jetzt sogar während des Fluges Rubbellose verkauft werden, geht gar nicht. Irgendwo sollte es Grenzen geben."
Positiv: "Super helpful employee at check-in in the Beauvais airport in Paris. Friendly Staff on board - service with a smile. Comfortable seats."
Negativ: "You have to pay twice the amount for bags at the airport but one is aware of it. Best to know how many bags you will check in and be prepared before hand."
Positiv: "Eine Stunde Verspätung"
Positiv: "Der Flug hatte auf dem Hinweg und dem Rückweg jeweils Verspätung. Auf dem Rückweg ließ man uns 2 Stunden im Flieger bei Hitze warten und verteilte nicht einmal Getränke"
Negativ: "Mein Gepäck kam defekt zurück und niemand fühlte sich verantwortlich"
Positiv: "Easy and quick and cheap"
Negativ: "The seats are too steep inclined"
Positiv: "Ich hatte immense Halsschmerzen und erhielt auf Nachfrage sofort eine Schmerztablette."
Positiv: "Crew was very friendly and upbeat"
Negativ: "Boarding took a while and flight landed a bit late"
Negativ: "Knapp 3h Verspätung inkl. Warten auf dem Rollfeld."
Positiv: "Low(ish) cost, no fuss actually made about baggage despite ludicrous amount of e-mails and instructions"
Negativ: "Non-frills seats and boarding starts fairly late and then is a bit cumbersome."
Positiv: "Flugzeug sauber und wirkt technisch gut in Schuss, Personal gepflegt und freundlich"
Negativ: "Sehr zeitaufwenig, weil man früh da sein muss und sehr lange Wege hat: Terminal 2 also 15min vom Bahnhof, dort zum letzten Gate-Block, von da mindestens 15min Busfahrt über den ganzen Airport. Im Flieger fast 1 Stunde rumhocken bevor er startet, ohne dass Getränke oder Essen verkauft wurden. Die Sitze sind ab gut 180cm Körpergröße nicht mehr ergonomisch, wird mir ab ca. 2h Flugdauer unangenehm. Kein Netz oder Tasche am Sitz des Vordermanns, so dass man Handy usw. nicht 'mal schnell' verstauen kann."
Negativ: "They charge €65 to issue you a boarding pass if you don’t check-in online, which is impossible if you don’t have a data plan when traveling and when the confirmation they send you is a different language (Greek when flying out of santorini). About 40 people on our flight of ~170 had to pay €65 extra! Customer service is also horrible as they really don’t care to help you at all!"
Positiv: "Wir wurden rechtzeitig im Flugzeug darüber informiert, dass der Flieger wegen eines Unwetters anstatt mach Dortmund nach Köln fliegt."
Negativ: "Das (zu bezahlende) Essen war überhaupt nicht empfehlends wert. Das Personal von Ryanair konnte keinen Transfer nacvh Dortmund organisieren"
Positiv: "Ich hab eigentlich nichts positives über Ryanair zu sagen, höchstens, dass die Maschine relativ neu war."
Negativ: "Die Besatzung war unglaublich dreist, unfreundlich, desinteressiert, inkompetent und ignorant. Die Sitze hart wie Stein, keine Möglichkeit seinen Sitz etwas nach hinten zu lehnen. Keine Ablagemöglichkeit am Sitz. Langes Boarding. Ständig wird probiert einem etwas an Board zu verkaufen (zwei mal kam der Gerränkewagen, zwei mal der Snackwagen, dann die Rubellose, dann der Boardshop, dann nochmal Getränke und Snacks...). Ich will fliegen und nicht belästigt werden.... Ich will nie wieder diese Airline nutzen (müssen)"
Positiv: "All is great. Just tired after a long day...."
Positiv: "Fair service for the amount spent"
Negativ: "All good"
Positiv: "Das Flugzeug war nicht dauber. Especially klemmten noch benutzte Papiertücher zwischen den Sitzen und es war sehr staubig"
Negativ: "- Wartebereich in Ciampino viel zu klein. - Mussten die Rucksäcke abgeben, obwohl sehr kompakt."
Negativ: "Ich musste bei der Sicherheitskontrolle 25 Minuten warten, sodas ich 7 Minuten zu spät am Gate war (23 Minuten vor Abflug) und meinen Flug nicht mehr antreten konnte. Obwohl ich viel fliege, ist mir das zuvor noch nie passiert."
Positiv: "Priorityupgrade p.P. 90,00 Euro zu teuer. Sonst alles bestens."