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Die Top 5 Airlines auf der Strecke von Asien nach Österreich

Ergebnis basierend auf Bewertungen von KAYAK-Nutzern
8,6
Japan AirlinesErgebnis aus 4945 Bewertungen
8,8Boarding
8,5Komfort
9,0Crew
8,4Unterhaltung
8,3Essen
Airline-Bewertungen

Service during flight was excellent. The footrest of my premium economy seat DIDN'T stretch out all the way, which defeats the purpose of reclining because my legs can't rest properly. Could you please ask your technicians to look into or re-calibrate the extension mechanism of the footrests of premium economy seats pease? I'll be traveling again in December. Hope it'll be fixed then.

Mehr zu Japan Airlines

Service during flight was excellent. The footrest of my premium economy seat DIDN'T stretch out all the way, which defeats the purpose of reclining because my legs can't rest properly. Could you please ask your technicians to look into or re-calibrate the extension mechanism of the footrests of premium economy seats pease? I'll be traveling again in December. Hope it'll be fixed then.

My seat in business classes was so small. I felt so cramped and uncomfortable. The configuration of the seats are too closed for comfort. Feeling so exposed and no privacy. The blanket was so thin but fortunately, the temperature in the cabin was quite warm. The crew was excellent. I was looking to fly with JAL but left a little to be desired to fly with JAL again

Everything was excellent. Nice legroom, wonderful food for Asian Vegetarian. For entertainment, I wish there was some South Indian options. Another minor thing for the connection flight from Bangkok to Ko Samai, my meal preference didn’t carry over and they provided only non-vegetarian food which I could not eat because I am a vegetarian.

Service and food.

JAL is one of the most professional & efficient airlines I’ve experienced. The food was very good: even in Economy! The entertainment interface needs some updating.

They gave me the seat next to a very large person!!!

Like Japan Airiline food good flight attendants the best take good care of customer

There was a delay in our departure as they waited for transfer passengers. However, we arrived at LAX as scheduled.

Excellent!

Negativ: "flight didn't even happen"
Positiv: "Crew service was amazing - so diligent and courteous. They were incredibly well trained and I would rate their service level as being one of the most competitive within business class in Asia."
Negativ: "Seats were reasonably comfortable but not as spacious in design as in other business class cabins, so that could be a concern for some travelers. Also, I was not able to convert the main menu of the entertainment system to my preferred language so it was a bit difficult to navigate (that being said, they provided a card that guided me, so it was still usable, and the entertainment selection was good!)."
Positiv: "Love everything"
Negativ: "None"
Negativ: "More movie choices. More substantial second meal."
Positiv: "Punctual and direct flight NRT-BOS. Time-efficient."
Positiv: "Wonderful crew"
Positiv: "Great food. Excellent cleanliness"
Positiv: "The crew was amazing. The meal choices were great !"
Positiv: "Leg room at seats were spacious, comfy. However , toilets could be cleaner."
Negativ: "This is 2 nd time I flew JAL. And food was below average. Should offer cup noodles or biscuits if pax is hungry ."
Positiv: "Everything was great"
Negativ: "Lower the price"
Negativ: "More movie selections"
Positiv: "Two choices of meal and friendlier staff. Props to JAL."
Positiv: "Very nice flight attendants providing perfect service. Very nice food, exceptional for economy class. Huge leg room and wide seats (only 8 seats per row in a B777, other airlines usually have 9 or even 10 seat per row, this parity to some eco plus seats) Good entertaining system with good choice of new movies."
Negativ: "The boarding process was a bit unfortunate. But this might have something to do with Oneworld and not only JAL. Sapphire and Ruby members board at the same time, making the boarding process a bit crowded for a elite member. But apart from that he boarding was well organized."
Positiv: "The window shades were so cool. Seat was small but fairly comfortable and I like the foot rest."
Negativ: "No vegetarian options on the main meal menu"
Positiv: "Lots of legroom"
Negativ: "No complaints I was pleased"
Negativ: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Positiv: "JAL is hands above any of the American airlines....so polite, helpful, diligent and graceful. Food much better as well, and newer planes."
Positiv: "If I could give the crew 10 stars I'd ask to give em 20 cause they wer AMAZING. So nice and polite i enjoyed my flight so much. They wer very attentive and always smiling. Simply lovely."
Negativ: "No smiling faces of flight attendants. Service was mediocre; food same"
Positiv: "The staff were awesome. The facilities were good."
Positiv: "The Flight staff are very professional. The food and service were excellent."
Negativ: "The only downside was the long layover (7.5 hrs) in Narita airport."
Positiv: "Very friendly crew!"
Positiv: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Negativ: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"
Positiv: "service was excellent. Seating was OK in spite of it being economy."
Negativ: "One meal was sufficient in quantity, mediocre in quality. Other meals and snacks were skimpy in frequency and quantity."
Positiv: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Negativ: "would have liked more food options and recent movie selections"
Positiv: "The food is good. The seats for regular economy are a bit more spacious. They also have some deal with fast food restaurants, Mos Burger and Yoshinoya so sometimes you can get their air version of the fast-food meals. I had Yoshinoya and it was pretty good. The entertainment was okay, the only 2 things I wanted to watch was John Wick 2 and Guardians of the Galaxy 2, but the movies change every month so it was probably a bad batch. Also free toothbrushes and toothpaste available on the plane and a self service snack area. Overall it was great."
Positiv: "Excellent flight and wonderful service!"
Positiv: "The courtesy and professionalism is a 10."
Negativ: "Checking in with Japan Airlines was a serious hassle. I had my e-ticket but they kept asking me if I had already paid. The flight was apparently overbooked but than at the last minute, they gave me and my girlfriend seats separated from each other. I sat in the back, she sat in front. The tickets also had trouble scanning and kayak isn't a known agency."
Positiv: "Business class seat was good."
Negativ: "Temperature was kept too hot to sleep comfortably. Service a little slow. It took almost 3 hours to finish the first meal."
Positiv: "Each seat had their own screens, and there was a small footrest available for each seat."
Negativ: "The food was uncharacteristically bad for JAL. They served some sort of French chef's dish that was terrible. Normally, JAL has great food that I love to eat. The plane was also pretty old so it felt more cramped than usual, and the seats we uncomfortable."
Positiv: "I love flying jal"
Negativ: "It's not so much the flight as it was the plane, the 787 seats recline too much for the limited legroom you get so if the person I front of you reclines all the way you will ride with there seat in your knees the whole way"
Positiv: "everything, the courtesy of the entire crew, the way they show care and respect and compassion to the passengers especially the seniors"
Negativ: "flight delays"
Positiv: "Ich habe den Flug sehr genossen. Die Filmauswahl war hervorragend, das Personal sehr freundlich, und das Essen geniessbar."
Negativ: "They will not let me board the plane and I checked the airline before.leaving USA to make sure my ticket is valid and it's OK but when I was to return to USA on april10 they inform me my ticket invalid,cost me alot of money and inconvenience ,God bless"
Positiv: "Seat was very comfortable and had many games and movies to keep me preoccupied during the flight."
Negativ: "I didn't like that the crew at check-in and the crew on the plane told me different things. The crew at check-in told me I could keep my purse with me, and the crew on the airline told me I had to put it overhead. Please be consistent! Flying is very stressful for me, and I want the staff to make it as stress-free as possible. As for boarding, I wasn't allowed into the gate until an hour before. What really bothered me was that they had already let some people into the gate and shut some other people out. Either let people in or don't. Don't follow the rules halfway because then they won't mean anything. I was very shocked by this and have never experienced this at any airline before. All I wanted to do was sit down and relax at the gate before boarding. If this ever happened to me again, I would not fly with the same airlines. To think that this was a JAL flight, with such a high reputation of customer service, makes me even more wary of booking a flight with JAL. I didn't appreciate being treated that way, and I will not tolerate it if it happens again."
Positiv: "Everything was on time. Crew was outstanding."
Positiv: "The stewardesses were wonderful-kind, considerate and hardworking. They gave us constant attention offering drinks. I would love to travel with them again!"
Negativ: "Nothing- I'd fly with them anytime."
Positiv: "Economy seats were extremely comfortable and roomy. What a difference that makes."
Negativ: "Movies available tended to be either action/terror/suspense, or old movies. Very few real dramas."
Positiv: "Service was wonderful! Domo arigato gozaimasu. Aloha, Cary"
Positiv: "Very attentive service, very comfortable seats on economy, good food, excellent attention to detail"
Positiv: "Service was especially good. Very professional."
Negativ: "Nothing"

Staff are very accomodating. I am very satisfied with the service. Price of the plane ticket is affordable

Food service and attendants were great. I was in seat 41K which is a smaller seat and in a 2 seat row, I should have been made aware of this.

Negativ: "Selecting seats online"
Positiv: "Love ANA. Always a pleasure."
Negativ: "Excellent"
Positiv: "There was a lot of leg room and updated features. Also the candy they gave out was good."
Negativ: "The food was not to my liking,"
Negativ: "Siting at exit row gave more legroom thus more comfortable and more sleep. Disadvantage is that apurar must be stowed in bin overhead which is not within reach. It’s a bit of inconvenient and feeling insecure for important papers and $ inside."
Positiv: "Crews were great. They worked fast and helpful."
Positiv: "ANA did great on everything I could expect from a flight."
Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"
Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."
Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"
Positiv: "The flight attendents were very attentive. I started to havecan upset stomach on decent and the attendent checked in on me to see if I needed any help, she got me a botte of water and checked in on me again once we had fully landed. I really appreciated the concern and care they showed."
Positiv: "Great service, on time."
Negativ: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
Positiv: "I liked how much leg room we had. I also liked the movie selection and the food."
Negativ: "It would have been nice to have water more frequently during the flight."
Positiv: "The food, choices of entertainment, and the crew"
Negativ: "Nothing"
Positiv: "Everything was as I paid for. All the planes left on time. No issues."
Negativ: "What can you expect in economy?"
Positiv: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Negativ: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."
Positiv: "The price was cheap ($100 for 2 people), and the service on ANA was great."
Negativ: "Plane was a bit noisy, and it was a little confusing as to when we could board (but it was okay)"
Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"
Positiv: "Service, Cleanliness and Overall Quality"
Negativ: "Seats could be better"
Negativ: "It was too hot in the plane. The plane lacked individual cooling control. We mentioned how warm it was to the flight attendant. It did cool down momentarily, but remained uncomfortably hot the remainder of the flight."
Positiv: "I loved that the interior was completely darkened for about seven of the 12 hours of flight time."
Negativ: "I just couldn't get comfortable in economy class. Traveling in business or first class was visibly MUCH more comfortable, so be aware that it may be difficult to get to sleep."
Positiv: "As my other flights with them, the crew is so friendly, the planes are nice and pretty good movie selection. Also nicely organized and they apologized profusely for the hour delay. I wish all of the American airline companies would learn from them! Great beverage service too, even when people are sleeping they quietly come around for us who are awake."
Negativ: "The food for vegetarians is not very good. But they feed you a lot and you won't go hungry!"
Negativ: "airline is unprofessional the whole trip was canceled"
Positiv: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Negativ: "The Hollywood entertainment options were limited and not very interesting."
Positiv: "After flying domestic flights on US carriers, the idea of getting two meals and free drinks is almost shocking. Even more so when the food (though very Japanese) was quite good quality in economy. If you have to spend 10 hours or more crossing an ocean ANA is certainly a good bet, at least if you don't mind a bento box style meal."
Positiv: "Comfortable seats, very friendly staff."
Positiv: "Meals are excellent at Nippon, stewardesses so helpful and charming."
Positiv: "The boarding process, on-time departure and in-flight service were all great and it has the on time arrival."
Negativ: "Nothing"
Positiv: "Very comfortable plane and excellent service."
Positiv: "Seat was good and slept like a baby"
Negativ: "Nothing really, slept the whole way"
Positiv: "Fantastic customer service, excellent food everything was best and clean."
Positiv: "Sleeper seats, food and service"
Positiv: "Friendly and accommodating crew"
Positiv: "Customer Service"
Negativ: "The crew were not as friendly and welcoming, especially to coach passenger like me. There were too many announcements and interruptions. Not sure why but it was unnecessary to have too many, can't rest or sleep nor continue with viewing the entertainment provided. It seemed like a tired crew this time. The food was not good."
Positiv: "Food, crew, and entertainment were great. They give you snacks and drinks right away."
Negativ: "Elbow room is tight so pray you don't sit next to someone on the larger side. And the seats and tables look well used."
Positiv: "Food legroom service friendliness"
Negativ: "Could not view flight info on map"
Positiv: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."
Positiv: "Great service, excellent and curteous. Clean cabin"
Negativ: "Food can be improved, economy seats are tight. Movie selection not as vast as SQ and Cathay"
Positiv: "The flight attendants treat passengers as valued guests. The check-in clerk gave me an exit row with extra leg room without me requesting it and without charge. Average time that you need to be at security ahead of your domestic flight = 15 minutes! As with everything in Japan, flight left on time."
Negativ: "The connection time of 1.5 hours with my flight to Canada was a bit short. I had time to get through security at Narita, find the right gate, visit the facilities, and buy a bottle of water and that's all."
Positiv: "I could upgrade my seat from a regular economy seat to a premium economy seat about 24 hours in advance. The flight attendants were generally attentive and thanks to the kindness of my ajacent passenger to my left, I could sometimes go to restrooms."
Negativ: "I usually take an aisle seat, but it was not available this time. Furthermore, my ajacent passenger to my right hand side had cold and often coughed and I myseld caught cold from him during this flight...."
Positiv: "2 inches more legroom in economy than other airlines on that route."
Positiv: "Everything but the food menu. But it's okay. I usually order Hindu meal."
Negativ: "Nothing except food menu. The standard menu does not change very much. It's always very similar."
Positiv: "Excellent service"
Negativ: "N/a"
Positiv: "Hassle-free luggage check-in process. Amazing hospitality led to a great in-flight experience. Empathy and kindness of staff was exemplary. Every crew member goes above and beyond one's expectations. My wife and my kid had a lovely time and comfortable journey. Will definitely try to book this flight again in future."
Negativ: "There was no Indian or vegetarian food. Luckily, my wife carried home-made food."
Positiv: "Crew sehr freundlich, Essen phänomenal gut und Entertainment-System hatte gute, aktuelle Filme parat."
Positiv: "I like the whole experience overall I would definitely Fly ANA again"
Negativ: "I like the whole experience overall"
Positiv: "Unexpectedly upgraded to business class - fantastic way to start a business trip... Food was amazing, and the seats and legroom are of course paradise compared with economy class - thanks ANA!"

The food could of been better

No pillows provided. Crew very friendly

I love everything about Singapore airlines excepted fact that you cannot reach a person to speak with anything with on the phone that is the only reason I may not use a Singapore Airlines again I tried many times to call someone and cannot speak to a person about some specific problems that I need to speak with an individual about

Positiv: "Sehr attraktive und freundliche Crew. Ist nicht ohne Grund die weltbeste Airline. Würde am liebsten nur noch mit denen fliegen."
Negativ: "Nichts, schneller fliegen können die leider auch nicht."
Positiv: "Es war alles zur vollen Zufriedenheit"
Positiv: "Flat bed is wide and comfortable. Cabin crew was excellent."
Positiv: "Service, Verpflegung, Sitze"
Negativ: "Das Entertainmentangebot könnte mehr Deutschsprachige Filme beinhalten"
Positiv: "Crew is attentive to our needs"
Negativ: "NA"
Negativ: "For business class SQ, the crew service was severely sub-par. Seat arrangement same as in bigger 777, so actual space is much shorter and therefore uncomfortable for sleeping and lounging."
Positiv: "Comfort n clean"
Positiv: "Sehr nette Crew, kam immer wieder vorbei (Eco) und bot Getränke, Früchte und Chips oder mini Sandwiches an! Top!"
Negativ: "ich hatte nichts zu bemängeln einfach nur Top!"
Positiv: "Perfect!!!"
Positiv: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Negativ: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"
Negativ: "Old plane. Technology didn't work"
Positiv: "Wow they did not disappoint flight attendants Overdid themselves with amazing service planes are super clean and entertainment systems are state of the art great job Singapore Airlines can’t wait to fly with you again you definitely earned your #1 ranking"
Positiv: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Positiv: "The seats were comfortable and the staff was very attendant!"
Negativ: "No complaints"
Positiv: "Comfortable seat, variety of entertainment (sceen) , good food options and friendly and courteous service."
Positiv: "Everything"
Negativ: "Non"
Positiv: "Very comfortable. best airline I flew on overall and was first time ."
Negativ: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Negativ: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Negativ: "1 hour delay of departure"
Positiv: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Positiv: "- sehr bemühte und aufmerksame Crew, auch in der Economy - hervorragender Sitzabstand in der Eco - Flugzeug von SQ wie üblich nicht überbucht, daher einige freie Sitze - 2x warmes Essen in der Eco - fortlaufend aktives Getränkeangebot"
Negativ: "- auch auf diesem Flug schreiendes Baby, dass den Nachtflug fast zur Hölle macht - selbst in der Business-Class konnten die Passagiere nur dann Schlaf finden, wenn sie die active noise canceling Kopfhörer aufsetzen (wer damit schlafen kann)"
Positiv: "Entertainment"
Negativ: "Way too cold"
Positiv: "I will only use Singapore Air for anywhere they fly. They really care about their passangers, 2 checked bags 1 carryon no charge, no airline does that. They constantly feed u & alcoholic beverages all at no extra charge. Flight attendants always have a smile on their flight. In flight entertainment was great, touch screen and remote controller. They supply earbuds, socks, toothbrush and paste."
Negativ: "Absolutely no complaints"
Positiv: "everything good"
Negativ: "need new toilet"
Negativ: "Essen könnte besser sein"
Negativ: "Essen könnte besser sein"
Positiv: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Negativ: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
Negativ: "the food was mediocre at best - had to ask for water couple of times"
Positiv: "Spacious economy class seating and great service"
Positiv: "Der Flug ist 4 Stunden später gestartet."
Negativ: "Wir haben dafür etwas zu Essen bekommen."
Positiv: "A380 ist ein tolles Flugzeug"
Positiv: "All of services, food, Language, clean air even so beautiful ~~"
Negativ: "So nice and beautiful wearing also food is very good"
Positiv: "Menu cuisine is customized for country of travel and food was hogh quality. Staff was very courteous and responsive."
Negativ: "None"
Positiv: "First class service with economy prices via Kayak! Blankets, pillows, full meals, snacks, entertainment, hot towels before take off and landing. The crew is always spot on! I love Singapore airlines!"
Positiv: "It was good"
Negativ: "Nothing"
Positiv: "The seats seem to have more leg room, food was actually good, and the staff was delightful."
Negativ: "It was a 17 hour flight, but they made it bearable."
Positiv: "Crew members were very friendly n helpful."
Negativ: "Essen könnte besser sein"
Positiv: "Gutes Team"
Negativ: "Essen"
Negativ: "Die Besatzung war schlecht gelaunt und hat bei Gentränkebestellung dies mehrmalls vergessen."
Positiv: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Positiv: "Service, food, in-flight entertainment"
Negativ: "What happened to amenity bags in Business class? Slippers and socks were at the seat and toothbrush kits were in the bathrooms and we're always re-filled."
Positiv: "Service, friendliness of stewards and stewardesses, great menus, they go the extra mile to make you happy--- no request was a burden for them. We were in Business Class and it was full- but Service and professionalism was top-notch!"
Negativ: "Only one small issue--- why were bottles of water not already handed out and placed in the drink holders before boarding in Business. Many of us had to ask for it and they were readily given out but you had to ask or you didn't get one."
Positiv: "Very good service! Lots of flight attendants and they were kind the flight was long, but mostly smooth. The entertainment was good and there was a lot of it."
Negativ: "The flight map was a mess. It either said we had 115 hours of flying time or 3.5 hours. Also, it showed the plane pointing in the opposite direction that we were flying in. A minor issue, but weird."
Positiv: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"
Positiv: "Singapore Airlines hat mich ohne Probleme nach New York geflogen und ich wurde nicht bedroht, verwirrt und verarscht und blöd angemacht!!!"
Positiv: "Everything great personnel"

Qatar air service and food was excellent

Liked the service. Do Better by having more seat space for economy

The vegetarian food option was not good. They served the same not so good food for all the meal times.

Food quality was poor.

The flight attendants were very efficient with the food and beverage service. The seats need to be more comfortable. No in-flight entertainment options.

Tolle Maschine und super angenehme Crew.

Extremer Stress nach dem Upgrade auf Business class. Super advisor war extrem unflexibel. Meine Kids wurden extrem unfreundlich behandelt. Nach diesem Flug hat Qatar einen treuen Business Kunden mit mir verloren.

Did like Aircraft seats from Atlanta to Doha. Doha-Delhi and return from Doha - Atlanta Never thought a buss class is. Been thru Delta/Klm/Turkish Buss class. I would never go in Qatar air lines again

Flight delayed by more than 9 hours from Doha to Seattle. Passengers were not offered any compensation for the trouble faced

The flights were delayed, food was below average. The aircrafts were really old and poor the flight to India specially from Doha to New Delhi was horrible. The screens were not functional, had poor space and no air conditioning. I expected better service, will not fly qatar again. I will NOT recommended qatar airways to anyone.

Did not like the food.

It was very good.

Crew war nicht motiviert, hat Dinge vergessen, Bestellungen wurden ignoriert

The flight was excellent. more staff at the check in and proper lining up would have been better.

Poor boarding services, especially for business class. Long time at the bus to the airplane.

Great flight ! Enjoyed it

Great job

Very good crew and service . Can improve on seating space

Goods

Delhi to Doha is excellent..

Checkin was greuling slow and an excruciating experience at the Indira Gandhi international airport. There were only 4 windows open to check in 300 passengers. It took me 50 mins to get to the window. I was there 3+ hours before departure time upon arrival from my domestic flight that arrived on Terminal 2. Security took another hour and no one from the flight ground staff came looking for me to expedite my security unlike the KLM staff. KLM staff was looking for their passengers going to Frankfurt in the security and immigration area for a good half hour. Also, I tried multiple times the day of my flight to WEB CHECKIN. the Qatar website and APP didn't let me do that either. I nearly missed my flight and was the last one to board!!!! I hope the airlines adapts to handle larger volume of passengers given the type of Airport rules and regulations. For example, IGA at New Delhi has an additional Immigration step before security that added an additional 45 min to my time to board the plane. Thank you and I hope a real human actually reads this survey response and it doesn't end up being processed by a computer bot that lacks human compassion and emotional IQ.

I like the comfort. Food was ok, could have been lot better. Crew definitely needs assistance or training, very unprofessional

Positiv: "The crew was the best!"
Negativ: "I wish food would improve in general on planes"
Negativ: "Crew on flight back to philly not as helpful"
Positiv: "attentive crews, clean toilets"
Negativ: "waited for 2 hours upon immigration clearance, not sure what was the issue. ground handling only updated there was a delay. baggage didn't get loaded onto carousel until 2 hours after landing. horrible"
Negativ: "Nothing"
Positiv: "Die Crew war sehr nett und zuvorkommend."
Negativ: "Die Maschine war schon etwas alt."
Positiv: "Yes. Pillow cushion too firm"
Negativ: "Food needs to be better. Very inconvenient schedule for flights to India from Europe."
Positiv: "Crew was friendly."
Negativ: "Food"
Positiv: "War alles sehr gut!"
Negativ: "Nichts"
Positiv: "Nice new plane Very friendly staff Acceptable entertainment system best is that you can skip the annoying advertisements"
Negativ: "Not enough personnel to serve food and drinks, way too slow Would work faster with two crew members per trolley. Run out of food until it was my turn... Seats are stiff and can be more comfortable like Qatar as in other Planes Choice of alcoholic drinks are limited, but this seems to be an issue with Qatar It seems Qatar likes to fill up middle seats instead of using the free aisle and or window seats"
Positiv: "Flight was fine"
Negativ: "Did not serve vegetarian food even after repeated requests"
Negativ: "3,5h verspätet"
Positiv: "Excellent"
Positiv: "The food and flight staff were good"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Positiv: "Super Service Super Personal Pünktlich Essen war gut Tolle Filme"
Negativ: "Was war denn hier los? -Beim Boarding mindesten 35°C im Flugzeug - nach 1 Std. Flug nur noch 15°C! -nicht ann alle Kinder wurde etwas zu spielen ausgeteilt. -Kinder bekamen nicht zu erst das Essen - trotz, dass das Flugzeug nicht voll besetzt war, ware nicht alle angebotenen Speisen vorrätig"
Positiv: "1: Flugpersonal wieder sehr gut. 2: Kleines Frühstück wurde zur Verfügung gestellt wegen verpassten Flug. 3: Wurden automatisch in den nächsten verfügbaren Flug gebucht."
Negativ: "1: Nach Boarding wurde der Bus voll geladen mit Menschen fuhr aber nicht sofort zum Flieger. Wir mussten ca 20 Minuten im vollgesteckten Bus warten bis wir aussteigen konnten. 2: Flug hatte wieder spätere Abflugzeit von 30 min. 3: Meiner Meinung nach könnte bei einem verpassten Flug eventuell ein Upgrade in die Business Class erfolgen, wenn man schon Stunden am Flughafen warten muss und viel später als geplant zuhause ankommt."
Positiv: "1: Flugpersonal sehr gut und bei der Situation hilfsbereit. 2: Gekühlte Getränke wurden serviert."
Negativ: "1: Flug wurde mindestens 6 mal zeitlich verschoben. 2: Wir mussten 1 1/2 Stunden in einem ungekühlten Flugzeug auf den Abflug warten bei 30 Grad Außentemperatur. 3: Uns wurde VERSPROCHEN wir erreichen unseren Anschlussflug - haben wir nicht. 4: Gäste wurden nicht aufgeklärt warum die eine Verspätung von fast 4h zustande kommt."
Positiv: "Cabin crew service is excellent. Food is very nice. Safe travel."
Negativ: "Little bit congested."
Positiv: "Food and entertainment"
Negativ: "USB port was not working."
Positiv: "Bester Service den ich je erlebt habe"
Positiv: "Bester Service den ich je erlebt habe"
Negativ: "Lack of crowd control at the gate during boarding. Ihad to"
Positiv: "Good movies, Comfortable seats"
Negativ: "Food could be better."
Positiv: "The in flight service was good"
Negativ: "The time it took to get the baggage. It took over 2 hours"

They transfer passengers by bus in dubai don't put the plane on gate, thats not good very hectic and so many security checks. I Prefer direct flight to usa in future. Checking in crew in india need training. Send us separate email, clerarly mentioning about carry on changes when traveling from india to usa. Or It shd be same as going from usa to india.

Superbe Service

Flight was very comfortable and staff was friendly. I wud more food choices would be better tho

Food was great. Enjoyed the variety of world tv/ movie choices

It was a 1hr delay in Dubai Airport for some unknown reasons. That's the only bad part other than that it was a good experience.

Die First Class von Emirates ist sagenhaft. Kann ich nur schwerstens weiterempfehlen. Die Kabinen, Toiletten/Duschen, das Personal, Essen und Onboard-Unterhaltung wird man nur schwer toppen können.

Positiv: "Everything is perfect."
Negativ: "Nothing to complain, simply perfect."
Positiv: "The seating, food, safety measures"
Negativ: "You are best nothing to improve"
Negativ: "Bei fast 7 Stunden Flug 1x Getränkrunde zum Abflug und 1 x zum Frühstück Morgens. Dazwischen habe ich kein Personal gesehen... dafür auf dem Monitor ständig „drink plenty of water during flight“"
Positiv: "Marco was a great crew member, handled the sick child like a pro"
Negativ: "Kid running around bumping into everybody. Impossible to sleep."
Negativ: "On-Line Check in bietet keine ordentliche Auswahl an verfügbaren Sitzplätzen. Nach online Buchung stellt Emirates keine Platzwahl zur Verfügung. (Hohe Zusatzkosten)"
Negativ: "Gepäckausgabe in München. Langsam wie immer"
Negativ: "Gepäckausgabe in München. Langsam wie immer."
Negativ: "Zugewiesenen Plätze wurden ohne Info einfach geändert trotz zwei Kleinkindern Bordpersonal überwiegend unfreundlich Verpflegung lies zu wünschen übrig"
Positiv: "the place of my seat on the plane."
Negativ: "The food, seat, space, & baby Control"
Positiv: "Overall good."
Positiv: "Onboard wifi"
Positiv: "Sitzabstand. Moderne Maschine"
Negativ: "Essen schmeckte nicht Boarding"
Positiv: "Alles nur pefekt."
Negativ: "Nichts alles super"
Positiv: "Alles"
Negativ: "Nichts alles super"
Positiv: "Great value"
Negativ: "Bigger entertainment screens compared to previous Emirates flight from Manchester"
Negativ: "I do not find anything to complain. My first choice will be Emirates."
Negativ: "Inkompetenter Stewart"
Positiv: "The entertainment because it had almost everything."
Negativ: "Flying for the first time.I think everything was excellent."
Positiv: "Sehr freundliches Personal und sehr Service orientiert."
Negativ: "Cursor des Bildschirms war sehr ungenau. 5 Minuten bis der richtige Film gewählt werden konnte. Software am Bildschirm sehr langsam. Das gewünschte Beef war für viele Gäste aus."
Negativ: "- Mitte Flug Service Knopf gedrückt. Licht war bis Ende des Fluges an. Niemand kam - starke Zugluft"
Positiv: "Personal ist bemüht die alten Emirates werte zu erhalten. Sehr nett und freundlich."
Negativ: "Keine warmen Tücher mehr. Nur noch selten Getränke Service Essen schlechter als vorher. Keine kleine Flasche Wein mehr. Nur noch Plastik Becher. Man spart wo es geht. ABER DER KUNDE MERKT ES!"
Positiv: "Erster Flug in neuer 777. tolle Unterhaltung mit neuesten Filmen."
Negativ: "Das Essen war leider nur mäßig"
Positiv: "perfekt"
Negativ: "s"
Positiv: "Cleaningness"
Negativ: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."
Positiv: "Movies entertainment"
Negativ: "Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods."
Positiv: "I love rraveling eith with Emirates. The seats are comfortable. They have good entertainment system eith a variety of choices. The attendants are polite and respectful and they do an amazing job. The food is good as well."
Positiv: "The ICE entertainment"
Negativ: "Nothing"
Positiv: "great flight service with accommodating staff. in flight entertainment had awesome variety."
Negativ: "none"
Positiv: "Das Personal war sehr nett und hat mir bei jeder Frage höflich zur Seite gestanden"
Negativ: "Leider war die Luftdüse meines Hintermannes auf mich gerichtet und er hat nicht auf mich reagiert, kann die Airline aber nichts für"
Positiv: "Das Check In und das Flugpersonal war super freundlich und hilfsbereit."
Negativ: "Es war gut, es war aber auch nur ein 1 stündiger Flug. Da erwarte ich nicht so viel."
Positiv: "Das Bordpersonal war sehr aufmerksam. Während des gesamten Fluges wurden für uns Getränke in den Kühlschrank gestellt. Vielen Dank auch insbesondere an Jeniffer und Lilli, die unseren Flug auf einer Polaroid-Foto festgehalten haben."
Negativ: "Der Stecker unseres inflight Entertainments hatte einen Wackelkontakt. Auf Nachfrage knnten wir unseren Platz aber problemlos wechseln, dann funktionierte alles."
Positiv: "Flug war von Anfang bis Landung super!"
Negativ: ".... Aber die Gepäckausgabe in Düsseldorf dauerte mal wieder ewig Haben fast eine Stunde am Karussell gewartet...."
Positiv: "Top Flug mit sehr hohem Komfort."
Negativ: "Auch hier kann ich kein schlechtes Wort verlieren."
Negativ: "Boarding: by bus at BKK on a Boeing 777, not as expected with emirates, gate was set as “G1A”, we read this as Gate 1A, but needed to run from A1 all the way to G1, got late on the bus. Food: Chicken with peppers average, no good taste Drinks: had to broken cups, one on the top (changed that), one at the bottom with a hole in it. Red wine spilled all over my trousers and pullover. Shit happens, but (a) what about the quality of the goods and (b) how does the crew handle this? Crew/Service: Generally friendly, but the guy who served the red wine had no clue how to handle this: 1. Red wine on cloth is bad to clean 2. After I complained about a possible problem with cleaning and the possibility that the stain would stay, no reaction, only sortiere and the Recommendation from him was to use soda water which was actually not at hand and took him more then 10min to bring it. 3. I requested for the supervisor. She was very friendly and took my email address to write a report on this. I am now waiting for reaction and possible refund for cleaning or more. Another drink was offered but that was all until now. So I am curious about the reaction from Emirates. Overall it seemed like Emirates has a bad standing in BKK: - Bus boarding on B777 - No clear information about gate - Bad quality of material (cups) - For Emirates under average food quality Additional remark: The following connection flight from DXB to DUS, was very good, overall quality as expected from Emirates, food and staff was very good. So the above review from BKK -> DXB might have been an exception."
Positiv: "Das Flugpersonal war ausgesprochen nett, das Essen war sehr gut"
Positiv: "Es war einfach alles perfekt"
Positiv: "Nothing"
Negativ: "Very poor service overall"
Positiv: "Service."
Positiv: "Der Flug ist zwar verspätet gestartet, aber die Piloten haben die Verspätung fast wieder rausgeholt. Das Essen war genial und vor allem Metallbesteck in der Economy, wo es sonst nur Plastik gibt. Dazu eine gute Getränkeauswahl. Der Rotwein war sehr lecker."
Positiv: "komfortabel, gute unterhaltung, problemloses boarding, angenehmer flug."
Negativ: "schwacher service"
Positiv: "Pünktlicher Start und aufmerksame Flugbegleiter besonders mit unserem 6 Monate alten Sohn sehr bemüht. Top Entertainement-Angebot."
Negativ: "Das Essen war auf dem Hinflug besser, Schade, dass es keinen separaten Krabbelbereich für Baby existiert."
Positiv: "The ground crew at the Bombay airport was excellent. Specifically, Saurabh, Sharmilee etc. WE really appreciate their wholehearted support for an issue that came up at the airport. Keep up the good work of ground /check in group at Emirates in Bombay."
Positiv: "Der service war unterdurchschnittlich. Von ham nach dxb (6 h flug) kam nach über 2 h das erste mal service. Insgesamt kam er nur 2x. ich habe bei emirates viel mehr erwartet."

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