Elara, a Hilton Grand Vacations Club

Hilton-Luxus mit vielen Schönheitsfehlern

Modernes Luxushotel, nahe am Strip und mit direktem Zugang zu einer großen shopping mall, große, modern und hochwertig eingerichtete Suite, vollständig eingerichtete Küche mit großem Kühlschrank+Gefrierschrank+Eiswürfelmaschine, Waschmaschine+Trockner im Bad, zügiger check-in/check-out, schöner Außenpool, kostenloses Parkdeck, insgesamt fairer Preis

Schlafcouch für unsere Tochter war nicht hergerichtet, auf Nachfrage kam das Personal und brachte zu unserer Überraschung gleich eine neue Matratze für das Klappbett mit, hielt es aber nicht für nötig, das Bett zu beziehen. Der Whirlpool im Elternschlafzimmer funktionierte nicht. Einige Ecken waren nicht besonders sauber, die Möbel teilweise etwas abgewohnt. Die Toilettenspülung war für eine nachhaltige Entsorgung zu schwach. Blick auf die obere Etage des Parkdecks.

Das Bett und die Aussicht waren großartig

Überbucht hätte nicht länger bleiben

Schönes Hotel, gute Lage, keine Restaurants

Wirklich super Personal!! Das Zimmer war sauber und super schön

Keine Restaurants in der Anlage. Es ist angeschlossen an die Miracle Mile Einkaufszentrum ... etwas kitschig.

Stripnähe und tolle Aussicht auf Paris.

Es gab nichts zu beanstanden.

Superschöne, moderne, luxuriöse Zimmer, super Lage am Strip, absolut empfehlenswert!!

In der Luxus-Suite hätte ich es perfekt sauber erwartet, es war aber nur okay.

das wunderschöne Zimmer

Beautiful hotel, but a few misses

The hotel was beautiful and very clean. We enjoyed the access to Miracle Mile. Very responsive staff and room service. We enjoyed the set up of the Jr Suite room, with fridge, access to bathroom from the hallway and not just sleeping room. Nice tub and large closets. Furniture was comfortable and the bed was exceptional.

A few details kept creeping up. The buttons on the phone didn't take you to the correct spot (pressing bell man went to IVR with no selection for bell stand). Miscommunication on the hotspot sign in (not on our room key folder and wasn't told at check in. Booking through one of their partners held a few surprises...no hilton points, wifi not free, "availability" of requested room. For example, I got a great email asking what kind of room preference (view, quiet, high floor, etc.) and a request for the timeframe I would arrive (late afternoon, evening etc.) Email was confirmed and they would do their best to accommodate. FYI I selected the view because my business partner and I would be spending two and half days developing our business plan in our room. When we entered the room, we were staring directly into the parking garage. Hey, guys don't ask if you can't deliver. Don't set expectations you can't fulfill. Whenever I book through third party, I seem to get treated as a sub-guest. But surprise - my experiences still contribute to my brand relationship overall. Usually with Hilton, the service and details are stunning.

The hotel is very well located, the room was excelent, very large and comfortable.

I think the hotel should put their name on the front door that is inside the Miracle Mile Mall, because it's hard to find if you are not sure where it is.

clean room, jacuzzi tub, microwave, sink and dishes for cooking

We stayed in Planet Hollywood Westgate for 3 nights. We initially booked a studio suite. While cheking in we asked for a room with better view and the guy at reception offered to upgrade at very minimum rate. We took it & I m so glad we took it. Originally we booked a studio room, which had a single room facing garage i.e. towards Harmon drive, when we upgraded we got a room facing Hotel Paris, eiffle tower, a slight view of Bellagio fountain [in short awesome view]. Our stay was very comfortable, we enjoyed staying in Planet hollywood, would definately stay there again and would also recommend to others.

None

The room was amazing and for the cost, perfect. Projector screen along with wall mounted TV's in every area including the bathroom, separate living room area, full kitchen and a dining area for 6!

No complaints, but I wasn't in my room a whole lot to really notice any either.