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4,0
Positiv: Rental desk was easily accessible after entering airport.
Negativ: Staff was rude, car was in rough shape and had front tires that were bald. The drop off process was confusing. No attendant went over the car during pick up or drop off
Bewertung von
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2,0
Positiv: Nothing
Negativ: The car was not available when I arrived. I never rented it
Bewertung von
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2,8
Positiv: staff was courteous but for some reason me and my wife had to hop on a $10 each taxi to get a ride from the airport to another Avis location to pick up the car. So extra $20. They did not provide a courtesy shuttle.
Negativ: What could be better? Well for one - a courtesy shuttle or have the car available at the Avis location at the airport. 2 - not give me a car that had a scratch or a dent on EVERY panel. and 3 - not give me a car with a BULLET HOLE on the top of the roof. Yep. We had the most gangsta car rental on the island.
Bewertung von
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2,0
Positiv: Nothing since they didn’t honor my reservation despite confirming it 4 days prior to traveling traveling. Further, no one even offered any help finding another car.
Negativ: Starting with don’t overbook, Avis should at least pay a penalty to confirmed renters if they cannot fulfill their obligations
Bewertung von
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10,0
Positiv: The car was available
Negativ: The waiting time could be less But overall everything when great.
Bewertung von
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4,8
Negativ: When we arrived they told us they didn’t have any full size vehicles (which is what we reserved) so they would have to give us a mid-size. They also said it was going to take 40 minutes before our car was ready. We ended up waiting almost 3 hours! We will not be renting again from them in the future
Bewertung von
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5,2
Rental car disaster in paradise...
Positiv: I did like that the car was clean, it was the car I reserved.
Negativ: Avis did not have my car! I land on an island and now I am stranded at the airport with no car, Avis tells me its Kayak's fault, and Kayak's office was closed. NO one was willing to help me on either side. I had to take a cab to the airport and come back the next day to the same location to get a car that was already there. It was bad, I had to spend my first 2 days of vacation dealing with this rental car reservation. No thanks AVIS or Kayak.
Bewertung von
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3,6
Negativ: The tires on the car were in awful condition. We had to consistently put air in one and by the last day it was flat & we drove to the airport on a donut. Driving in St Thomas is all hills with cliffs on one side so bad tires are dangerous! Also they charged us $130 more than the quoted price. And there were no signs at the airport so we didn't know where to return the car.
Bewertung von
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4,4
Negativ: 1. Pickup was not at the airport but somewhere else. Taxis only take cash and they charge per person (we were 3). 2. Drop off was very confusing, no one in the area. Parked the car at a spot and looked for someone for around 5 minutes. Finally, found someone and had to go to the terminal, make a like at the reservations, finally checked out with no receipt. Was directed to go to a website with a record locator number to find out the charges incurred. 3. Alarm remote died and the car would not start with the key. Would have been stranded for hours, but luckily there was a hardware store near by that helped me install a new battery. Still, the alarm remote worked intermittently. Ended up using the car with no alarm.
Bewertung von
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10,0
August in St. Thomas???
Positiv: The A/C worked great!!!
Bewertung von
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3,2
Positiv: Nothing.
Negativ: Reserved a van, got a much smaller vehicle with no room for our family.
Bewertung von
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7,6
Negativ: The car had Cockroaches....
Bewertung von
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4,0
Positiv: Rental desk was easily accessible after entering airport.
Negativ: Staff was rude, car was in rough shape and had front tires that were bald. The drop off process was confusing. No attendant went over the car during pick up or drop off
Bewertung von
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2,0
Positiv: Nothing
Negativ: The car was not available when I arrived. I never rented it
Bewertung von
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2,8
Positiv: staff was courteous but for some reason me and my wife had to hop on a $10 each taxi to get a ride from the airport to another Avis location to pick up the car. So extra $20. They did not provide a courtesy shuttle.
Negativ: What could be better? Well for one - a courtesy shuttle or have the car available at the Avis location at the airport. 2 - not give me a car that had a scratch or a dent on EVERY panel. and 3 - not give me a car with a BULLET HOLE on the top of the roof. Yep. We had the most gangsta car rental on the island.
Bewertung von
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2,0
Positiv: Nothing since they didn’t honor my reservation despite confirming it 4 days prior to traveling traveling. Further, no one even offered any help finding another car.
Negativ: Starting with don’t overbook, Avis should at least pay a penalty to confirmed renters if they cannot fulfill their obligations
Bewertung von
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4,8
Negativ: When we arrived they told us they didn’t have any full size vehicles (which is what we reserved) so they would have to give us a mid-size. They also said it was going to take 40 minutes before our car was ready. We ended up waiting almost 3 hours! We will not be renting again from them in the future
Bewertung von
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5,2
Rental car disaster in paradise...
Positiv: I did like that the car was clean, it was the car I reserved.
Negativ: Avis did not have my car! I land on an island and now I am stranded at the airport with no car, Avis tells me its Kayak's fault, and Kayak's office was closed. NO one was willing to help me on either side. I had to take a cab to the airport and come back the next day to the same location to get a car that was already there. It was bad, I had to spend my first 2 days of vacation dealing with this rental car reservation. No thanks AVIS or Kayak.
Bewertung von
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3,6
Negativ: The tires on the car were in awful condition. We had to consistently put air in one and by the last day it was flat & we drove to the airport on a donut. Driving in St Thomas is all hills with cliffs on one side so bad tires are dangerous! Also they charged us $130 more than the quoted price. And there were no signs at the airport so we didn't know where to return the car.
Bewertung von
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4,4
Negativ: 1. Pickup was not at the airport but somewhere else. Taxis only take cash and they charge per person (we were 3). 2. Drop off was very confusing, no one in the area. Parked the car at a spot and looked for someone for around 5 minutes. Finally, found someone and had to go to the terminal, make a like at the reservations, finally checked out with no receipt. Was directed to go to a website with a record locator number to find out the charges incurred. 3. Alarm remote died and the car would not start with the key. Would have been stranded for hours, but luckily there was a hardware store near by that helped me install a new battery. Still, the alarm remote worked intermittently. Ended up using the car with no alarm.
Bewertung von
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3,2
Positiv: Nothing.
Negativ: Reserved a van, got a much smaller vehicle with no room for our family.
Bewertung von
