On the way in they had vegetarian options but nothing but meat options on the way back. I totally forgot to ask for vegetarian meals when booking my flight, but luckily there were enough items to get me through the flights. A wonderful flight and crew.
Negativ: "Nothing really, everything was great! Flight was just extremely long!"
Positiv: "We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number."
Negativ: "Background check your booking agencies and their agents."
Negativ: "Plane was very very old"
Negativ: "The toilets were filthy. The tv touch screens didn’t work"
Positiv: "The crew were fantastic! The one meal from Athens to Cairo was excellent, the other two meals weren’t too bad but not as good as the first one."
Negativ: "The security in Cairo was really a joke."
Negativ: "Airport Addis Ababa is chaos."
Negativ: "wasserspülung der Toiletten im Airbus von Addis nach Harare hat nicht funktioniert, Toiletten verschmutzt, Spülen nicht möglich"
Positiv: "I liked the fligth attendant"
Negativ: "There is no phone charging or entertainment. Also couldn't bring on carry-on sized bags with wheels and were forced to check them."
Positiv: "Crew was so nice and very helpful"
Negativ: "Timing, delayed by 20 minutes"
Positiv: "crammed seats, meh food first experience with ethiopian, wasn't great"
Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"
Negativ: "Auf allen acht Flügen mit Ethiopian waren die Sessel und der Boden schmutzig und dreckig, abgewetzt. Die Crew lässt Dinge dir heruntergefallen sind auch einfach am Boden liegen. Langsam beim serviceablauf. Overhead bins teilweise bei start offen. Katastrophe!"
Positiv: "on time"
Negativ: "they woke me up in the middle of the night to give me food.."
Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."
Positiv: "Es hat alles gut geklappt. Boarding, Team und sitze sind sehr gut. Essen und Board Programm sind vollkommen ausreichend."
Negativ: "Nichts. Es war alles sehr gut. Ethiopian würde ich wieder fliegen."
Positiv: "The boarding was superb."
Negativ: "The food is ma ma!"
Positiv: "Ease to select seats on line The flight was a little delayed but they got me to my connecting flight on time at Addis Ababa. Good on board service"
Negativ: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."
Positiv: "Crew were nice"
Negativ: "Always delaying, catastrophic food."
Positiv: "Lots of leg room, pillows, blankets..."
Negativ: "Breakfast was cold and runny eggs, not so nice. And no vegetarian option offered."
Positiv: "A"
Negativ: "The plane was shaking everywhere thought I was gonna die"
Positiv: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Negativ: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."
Negativ: "the layover in Dublin was too long--longer than scheduled"
Negativ: "The crew on the ground could be more friendly and could improve their communication. Improvement needed on the food."
Positiv: "Excellent food, very friendly and helpful crew e"
Negativ: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"
Positiv: "Sehr schmackhaftes essen"
Negativ: "1 h Verspätung beim Abflug (im Flugzeug sitzend) wegen Gewichtsverteilung der Ladung."
Negativ: "we booked this flight because it was the shortest. However, we received an email a few days ago saying that the flight on the way back changed and the layover has increased from 2h to almost 7h! this is very upsetting since Im pregnant and the bring such a ling time at the Addis airport really ruined my flight experience"
Positiv: "Boeing 737 - 800 us great"
Negativ: "Waiting room at Gate 1B"
Positiv: "nothing was exceptional good."
Negativ: "luggage did not arrive. airport services were not good."
Positiv: "Vom Boarding bis hin zur Betreuung in den Maschinen war alles gut!"
Negativ: "Der Online Check-in hat nicht so besonders gut funktioniert. Da gibt es bei der star alliance klares Verbesserungspotential."
Positiv: "I was not allowed on the flight because I did not receive a confirmation email from Ireland airport even though I was never told I needed this."
Negativ: "Everything."
Positiv: "Aircraft A350 super nice entertainment t equipment and interior very clean."
Negativ: "Lost my luggage, could not trace it and no compensation."
Positiv: "Entertainment"
Negativ: "Food"
Positiv: "Comfort The crew is always so helpful."
Negativ: "Food did not agree with me again."
Positiv: "Plenty of meal service quick boarding process"
Negativ: "Nothing in particular."
Positiv: "The staff where so dedicated. The food was very real and crunchy. Go for the beef instead of chicken. I had both. Was a ten hr flight."
Negativ: "The fact that they write your card details carelessly on a pierce of paper when making an inflight purchase. Should be swipe and all done. No need writing those sensitive data down."
Negativ: "flight got delayed"
Positiv: "Great crew, decent food"
Positiv: "Cost effevtive"
Negativ: "Crew being unkind."
Positiv: "seat space was good"
Negativ: "the flight was full so drink service was not well organized, lack of water"
Positiv: "The crew were very friendly and professional."
Negativ: "They lost my bag, there was no announcement that the flight was boarding."
Positiv: "I need a refund what do I do for a credit?"
Positiv: "Friendly crew very responsive."
Positiv: "Flight was smooth"
Positiv: "New aircraft 777 from Boeing"
Negativ: "Food was so poor. Only option was chiken"
Positiv: "Would have liked to have seen more of the cabin crew, but they were pleasant."
Negativ: "Food choice was limited. Ethiopian often ran out of meals and just gave me whatever option they had left. Entertainment system didn't always work properly."