Finde günstige Flüge von Wien nach Hawaii

Positiv: "Kosher snacks! Thank you! Very safe and controlled Covid procedures. Made me feel safe."

Negativ: "Significant delay of departure."

Positiv: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested"
Negativ: "We were traveling international in Twitter after contacting we were told we can carry one checked baggage but then we were not allowed and at gate they didn’t know the procedure and repeatedly We did not get our special meal we had requested"

Positiv: "FA were ok"
Negativ: "No entertainment"

Positiv: "Delta flight are always comfortable."
Negativ: "Not having a 3 hour delay."

Negativ: "Delayed departure"

Negativ: "Excellent service"

Positiv: "Boarding was on time and we arrived early. The staff was also very friendly"

Positiv: "Crew was great!!"
Negativ: "Boarding of plane. Should be from Back to front."

Positiv: "Good crew, kind and hard working staff. It is so nice to have inflight messaging and that was a pleasant surprise that made the flight go quickly."
Negativ: "I found the delta app to be less user friendly than the United one. I wish the in flight entertainment were in the Delta app versus downloading yet another app."

Positiv: "Having internet access on an overseas flight was a new treat for me. Delta appears to be bucking the trend of making flying miserable. I liked the waiting area at JFK with charging stations for every seat."

Positiv: "crew was friendly"

Negativ: "Crew unfriendly."

Negativ: "The bathrooms smelled every time someone opened the door. Febreeze, please!!"

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "good service"

Positiv: "Toller Service"

Negativ: "Delta comfort works especially for one who is handicapped"

Positiv: "Service was great"

Negativ: "I’m tired of Delta gate agents “requiring” those in Main cabin 3 gate checking bags!! Both legs of the trip it came to a point they said it’s mandatory to gate check all remaining bags. We get on board and there’s plenty of overhead space. Even a flight attendant mentioned how empty the bins were!"

Positiv: "Crew was great (once they arrived)"
Negativ: "1.5 hour delay added 5+ hours to our travel day. Not fun..."

Negativ: "Perfect travel day! No issues whatsoever"

Positiv: "Crew had pleasant personalities.. not stoic annoyed faces"
Negativ: "People should wait their turn getting off the planes “Wait until the seat in front of you is empty,” says the elementary school teacher .."

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Positiv: "Crew and generous pours of wine"
Negativ: "The food was at best edible"

Positiv: "great crew!"
Negativ: "luggage. what a nightmare. I waited 30min for my luggage (after a delayed flight) only to be told by a fellow PASSENGER that some of our luggage was directed to a FRONTIER CAROUSEL. I then had to wait by that carousel till I found it. so much for "bags in 20min guaranteed""

Negativ: "90 minutes on the taxiway is not what you want"

Positiv: "Crew was nice and the boarding process was smooth, wwe did depart late, but we arrived in plenty of time to make my connection."
Negativ: "Leave on time"

Positiv: "That we landed an hour early."
Negativ: "That the seats were so cramped."

Positiv: "Wheelchair waiting at gate, very easy transit"

Positiv: "Smooth sailing"
Negativ: "Small bathrooms, difficult to access."

Positiv: "Able to watch a movie, even though can't finished it."
Negativ: "LATE DEPARTURE, LATE ARRIVAL IN ATLANTA. Good thing I brought some snacks. My seat was changed to the window (I hated it) instead of aisle as I pickedbefore when I checked in in Amsterdam. I should buy Virgin Air ticket for my round trip ATL-Ams vv, saved me about $250, if I knew it would be late"

Positiv: "Entertainment"
Negativ: "The plane was hot"

Negativ: "Wir hatten uns für den teureren Direktflug entschieden - dieser wurde zweimal geändert, letztendlich hatten wir einen Stop in Orlando und sind viel früher losgeflogen als ursprünglich geplant - was zur Folge hatte, dass die Kids quasi nicht geschlafen haben weil wir mitten in der Nacht ankamen und zu allem Überfluss wurden unsere Sitzplätze geändert - in die Reihe vor dem Notausgang, an der sich nicht mal die Lehne zurückstellen lässt... also extrem wenig Platz wenn der Vordermann seine zurückstellt..."

Positiv: "Some of the cabin attendants were friendly and helpful. Others not so much."
Negativ: "Even in "world business class" the pods are very small and cramped and there is no room to put a carry on bag even something as small as a headphone box. Also the business class bathroom was very small, very disgustingly dirty when we boarded (someone tried to clean it a bit) and dirty and small throughout the flight. The bathroom does not have ventilation and the toilet basically does not have any liquid for flushing!"

Positiv: "Alle Flüge pünktlich, nettes Personal an Board, Essen gut, gerne wieder"

Positiv: "Everything was perfect and most of all ON TIME Thank you Delta!"

Negativ: "When my flight with American Airlines cancelled, I felt so panicked because I needed to be in Florida on Saturday night. But thankfully, lady who works for American Airlines solved my problem on the phone in couple of minutes easily. After that, when we were boarding to the aircraft, there was a cabin attendant lady. She came to us and ask me and my mother if we can talk English.I answered her with yes we can, but she demands to talk with my mother. And English is not her native language, but it doesn't prove that she doesn't know it. She tried to ask questions to her like, "where were you today?" so we couldn't really understand the reason for her to ask those questions in the first place. So we couldn't really say anything. While we were talking about my mother's English, the all aircraft was watching us, and trying to figure out what was going on. After all, she made us to sit there and wait her to replace us with other passengers. We waited the whole aircraft to be seated, then she took us to another seat with my mother. I can understand that it is her job but I'm not sure, if it had to be that much discomfort. We got pretty upset about it and it affects our flight quality. Plus, while cabin crew serving beverages, they didn't really ask us anything. We needed to call them for our order. To be honest, I would never flight with Delta. It was a disappointment."

Positiv: "very friendly crew"

Positiv: "The flight was probably only half booked, the crew was awesome, very attentive and accommodating. Legroom at seat 13A was plenty. Also the fact that messaging is free is convenient."
Negativ: "No food to purchase. The flight was over dinner time. Boarding - the ground staff’s announcements weren’t very intelligible."

Positiv: "The movie options."

Positiv: "on time"

Positiv: "Der Flug fand immerhin statt"
Negativ: "Der Flug startete mit 4 Stunden Verspätung, die sich im halbstündige m Rhythmus ohne Angabe von Gründen aufbauten. Erst nach massiven Beschwerden mehrerer Kunden gab es schließlich ein Fläschchen Wasser."

Positiv: "Not a good experience. Crew was unhappy, disengaged, seemed too busy and buried."
Negativ: "NEverything seemed hurried and frenzied. Airplane was dirty when we boarded."

Negativ: "My seat was taken by another person and the crew member was not very helpful with getting the issue resolved"

Negativ: "Langes warten für fliegen , Kamikaze Check in,"

Positiv: "Freundliche Service"
Negativ: "Flugzeug ist über die Jahre gekommen (Alt)"

Positiv: "Aircraft appeared to be brand new"

Positiv: "preiswert"
Negativ: "unkkomfortable C Class"

Positiv: "I didn’t even catch this flight - the connection time was impossible causing unnecessary stress!!! Just don’t sell this ticket which such a tight connection."
Negativ: "Don’t sell an unrealistic connection time"

Positiv: "Nette Crew, bequemer Sitz. Leckeres Sandwich"
Negativ: "WLAN dürfte doch auch gratis möglich sein ;-)"

Positiv: "Service super, pünktlich und perfekte Landung/Abflug!"

Positiv: "I enjoying having an aisle seat plus two empty seats next to me. I appreciated that you are conserving plastic cups. Keep up the conservation!"

Positiv: "Crew was amazing."
Negativ: "Seats were very uncomfortable, no air controller and the TV screen with the flight information was right in front of us. Even the flight attendants couldn’t turn it off and it was so bright making it difficult to sleep."

Negativ: "Service desk personnel at the gate were very helpful and attentive. The plane was only 1/2-2/3 full, which made boarding quicker. The food was tasty and coffee was great! We were also offered juice twice during the flight. Bathrooms were clean. Since the plane wasn't full, they weren't dirty even at the end of the flight. I brought my own headphones, but the stewards provided them if you need them. My one big complaint was that our seats did not recline, thus making any kind of shut-eye near impossible. Our plane left and hour late, but the pilots stepped on the gas and we got in on time!"

Positiv: "Crew war nett"
Negativ: "Passagiere wurden umgesetzt"

Positiv: "A350 war sehr angenehm. Besseres Entertainment System als im A380 und relativ leise in der Kabine."
Negativ: "Das Essen war ok aber mehr auch nicht. Hier gibt es noch Lift nach oben."

Positiv: "Crew was kind and helpful. The flight left on time and was smooth."
Negativ: "The food could have been better! Also, the entertainment options could have been more current."

Negativ: "not so crowded"

Positiv: "stewardessen"
Negativ: "das pathos"

Positiv: "Crew war nett!"
Negativ: "War eigentlich alles in Ordnung!"

Positiv: "Nette Crew"
Negativ: "Saukalt an Board. Erst nach fast der Hälfte des Fluges ist es gelungen, die Temperatur so einzustellen, dass es angenehm war. Das Gepäck ist mal wieder nicht mitgekommen. Lufthansa wird immer nachlässiger..."

Positiv: "Freundliches Bordpersonal"
Negativ: "Essen wurde kalt verteilt, auch in Business class recht enge Sitze"

Positiv: "Seats had lots of space and entertainment systems had large, clear screens."
Negativ: "Person sitting next to me was watching video on their phone without headphones. Also reeked of cigarettes. Had to move my seat."

Positiv: "Crew very professional"
Negativ: "More entreteiment on bord"

Negativ: "Umsteige Zeit in München war zu kurz! Konnte erst 8Uhr weiter!"

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Negativ: "Getränkeauswahl sehr klein"

Negativ: "Same as previous"

Negativ: "Internetverbindung war vergleichsweise langsam"

Positiv: "guter Lufthansa Standard"
Negativ: "KEIN WiFi... 2019... really?"

Positiv: "The crew is amazing! We have comfort even in the economy class."

Positiv: "it was great the crew was very friendly and the food was also good to my surprise definitely fly Lufthansa again"
Negativ: "the seating is small there is not much room without touching the other person it is so small the one has a hard time to eat"

Positiv: "Soweit ok für die kurze Strecke"

Negativ: "Mehr als 2h Verspätung"

Negativ: "Delayed flight barely catch the next one."

Positiv: "Der Flug war pünktlich und wir hatten Essen und Trinken an Bord."
Negativ: "Es war etwas kalt an Bord und das Flugzeug ziemlich alt und laut."

Positiv: "Es gab gutes Essen und außerdem mehrfach etwas zu trinken Das Personal war sehr zuvorkommend"
Negativ: "Flug war verspätet"

Positiv: "Alles ok"

Positiv: "Sonst ok"
Negativ: "15 min Verspätung"

Positiv: "Personal war sehr freundlich"
Negativ: "Sitzplatz wurde ohne Nachfrage abgegeben Gürtelschnalle mit Kaugummi versehen Boarding wegen scanvorgang und Türöffner extrem langsam"

Positiv: "Alles war sehr gut. Besatzung war sehr freundlich und der Flug verlief komplett problemlos und pünktlich."
Negativ: "Natürlich war nicht viel Verpflegung an Bord, aber für einen Kurzstreckenflug und zu diesem Preis ist das auch absolut in Ordnung."

Negativ: "Alles o.K"

Positiv: "The portion of my trip from San Francisco to Honolulu -- provided by United Airlines, not by Lufthansa -- was frustrating and uncomfortable: more than five hours in a small Boeing 737, which hardly permitted any reclining of the seats.and provided but limited in-flight services"
Negativ: "Use a mid-size plane designed for long distances between California and the Hawaiian Islands, including full services."

Positiv: "Pünktlich gestartet und alles in allem ganz okay"
Negativ: "Super altes Flugzeug"

Positiv: "We liked mostly the crew, they were helpful, polite and efficient .entretaiment kept us distract during the long fly . Food was pretty good too."
Negativ: "The seats are very close to each other . The plane was taxing for a long time before or has a gate available ."

Positiv: "Personal freundlich und aufmerksam. Flug pünktlich."

Positiv: "Kind wurde von Flugbegleiterinen unterhalten, gut verpflegt Flugpersonal war sehr freundlich, sehr aufmerksam, besser geht kaum"

Positiv: "Toller Service, gute Käseschnitte mit Warsteiner. Was will man mehr?"

Positiv: "Great crew and plane"
Negativ: "Inconvenient terminal from connecting flight. Boarding procedure was a zoo"

Positiv: "Verpflegung am Board war gut und Personal sehr freundlich gewesen. Sehr schnelle und kompetente Abwicklung beim Boarding."
Negativ: "Die Verspätung ist natürlich immer nicht gut, aber für uns war dies kein Problem gewesen. In 99 Prozent kann auch die Crew sehr wenig dafür."

Positiv: "Sehr pünktlich, sauber, freundliches Personal."

Positiv: "Flugpersonal war nett"

Positiv: "Das Flugpersonal war sehr zuvorkommend aufgrund der 20 minütigen Verspätung"

Negativ: "Seats are tiny and crews English was just okay."

Positiv: "Boarding war super schnell. Die Stewardessen waren wie immer sehr freundlich und hilfsbereit."
Negativ: "Die Bordansagen waren in gebrochenem deutsch und teilweise sehr wirr. Die Stewardess hat beim Austeilen des Essens/der Getränke ständig Leute vergessen. Ich kam mir vor wie auf einer Kaffeefahrt, ständig Werbung für irgendwas, was man kaufen soll: FlyNet, Boardshop, irgendein Hilfsprojekt."

Positiv: "Verspätet und dann trotzdem noch den ganzen hons Circle zuerst Kram durchziehen geht nicht"

Negativ: "Food on flight Detroit - Frankfurt was terrible."

Positiv: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Negativ: "Nothing"

Negativ: "Bigger seats the new ones are way to narrow"

Positiv: "Nothing"
Negativ: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Positiv: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Negativ: "Move the drapes a few more inches back."

Negativ: "Time"

Negativ: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Positiv: "The crew was informative"
Negativ: "Inflight sandwiches"

Positiv: "Customer care was super supportive"
Negativ: "Inflight sandwiches"

Positiv: "The crew was pleasant"
Negativ: "Baggage checkin & flight boarding was slow & disorganized."

Positiv: "The aircraft"
Negativ: "No overbooking next time!"

Negativ: "Fix the damn KIOSKS at Vienna!"

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Negativ: "Flight got delayed 30 minutes"

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Positiv: "Good beverage service."
Negativ: "Over an hour delayj for departure."

Positiv: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Negativ: "Everything was very good."

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Negativ: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Positiv: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Negativ: "If I knew how to recline my seat earlier. I did try several times"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "yes"
Negativ: "not really"

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Boarding agent extra effort to improve my seating!"
Negativ: "Food amount less than expected."

Negativ: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Positiv: "Overall booking and airport was ok. Food was also actually quite good."
Negativ: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Positiv: "Flight crew very nice"
Negativ: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Positiv: "Very friendly and helpful crew."

Positiv: "Staff very pleasant"
Negativ: "Evening snack was not the greatest breakfast was pretty food"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "The leg room, was surprisingly roomy"
Negativ: "The food and that there was no entertainment."

Positiv: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Negativ: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Positiv: "Norhing"
Negativ: "They have mabaged to lost my luggage"

Positiv: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Negativ: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Positiv: "The crew were hardworking, responsive, conscientious and friendly"
Negativ: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Positiv: "Flight was delayed for 15 min resulting in passengers rushing to make their connecting flights.but staff kept passengers informed."
Negativ: "Flight departing late."

Positiv: "Friendly staff, good service and on time departure/arrival."

Positiv: "Inlandsflug ist noch ruppiger ..."

Positiv: "In der Kabine arbeiten noch verdiente Genossinen"
Negativ: "nun ja ..."

Positiv: "Crew was so nice and food was pretty decent"

Negativ: "Das Essen war einfach zu fade. Der Rest war gut"

Positiv: "Freundlich, sauber, locker!"

Negativ: "When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks"

Negativ: "New terms about hand luggage is worser then in RyanAir"

Negativ: "The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever"

Negativ: "Aeroflot hat mein Gepäck nicht mitgeliefert. Das gleiche ist auf dem Hinflug passiert. Heute werde ich mein Urlaub wie geplant fortsetzen müssen, ohne das Notwendige mitnehmen können. Das ganze kommt mir wie ein schlechter sehr böser Scherz vor. Ist aber wahr."

Negativ: "Besser wäre, wenn der ursprünglich gebuchte Flug stattgefunden hätte, dann hätte ich meine Urlaubsplane halten können und nicht stattdessen ein Tag früher als geplant abreisen. Darüber hinaus wurde mein Gepäck nicht mitgeliefert, also aktueller Status nobody knows alle hoffen dass der noch auftaucht"

Negativ: "War kein Aeroflot Flug, sondern "Rossiya" Airlines"

Positiv: "Crew"
Negativ: "Seat"

Negativ: "They lost our bags and we had to wait almost 2 hours to fill out the required bag forms."

Positiv: "The food (two full meals) and amenities provided by Aeroflot was wonderful. Staff was helpful on the flight and provided us with plenty of drinks."
Negativ: "We boarded the plane at the time the flight was supposed to depart without explanation as to why there was a delay. Then we sat on the plane for two hours without explanation again. Landed 45 minutes after the originally planned time. Our connecting flight to athens was going to depart in 15 minutes, but left us and 58 other passengers. Poor communication to the passengers and then poor communication or help from the airline. If they would’ve waited 15 minutes, 60 people could’ve made their connection. Instead we have to wait 6-7 hours to board another flight. The customer service at the Moscow airport was sad... only two people at the desk for 60+ customers needing new flights because of their unexplained late departure."

Positiv: "Seat was not too comfortable...."

Positiv: "Neben mir hat niemand gesessen, darum hatte ich ein wenig mehr Beinfreiheit."
Negativ: "Schlechtes Essen, 3h Verspätung, null Entertainment. 4.5h in der Lift mit nichts als einem Heft auf russisch."

Negativ: "The line to check in at the airport (in both directions) moved at a snails pace. We stood there for literally hours."

Positiv: "mehr als 1:30 stunde warte bei dem pass controll, habe ich meine flug verpasst!!!"
Negativ: "Besser organiseieren die massen, und schneller kontrolle machen. kann nicht sein dass pass kontroll geht so lang mehr als 1 und halb stunde"

Negativ: "The food was terrible, only choice was fish patty and immediately gave me heartburn and stomach-ache, half the flight ran to the bathroom. No entertainment available for such a long flight."

Positiv: "Personal freundlich"
Negativ: "Koffer auch nach 12 Stunden Aufhelthalt in BBK nicht angekommen"

Positiv: "Bordpersonal freundlich"
Negativ: "Koffer auch nach 12 Stunden Autfenthalt in BBK nicht angekommen"

Positiv: "Super pünktlich. Bording schnell. Temperatur sehr angenehm während des Fluges. Personal sehr aufmerksam. Speisen in Ordnung."
Negativ: "Leider keine deutsche Bordunterhaltung (wie zb Korean Air). Kein Bier und Wein damit man ein bisschen besser schlafen kann. Zu wenig Beinfreiheit auch für mittelgroße Leute."

Positiv: "Good smooth flying. No children crying."
Negativ: "No entertainment, didn’t get a meal, staff didn’t smile"

Positiv: "Nothing"
Negativ: "We missed THE connecting fligh. They provide us really low quality hotel not clean at all. Also it took us 5 hours to go to the hotel from the airport. They made us wait 5 hours. I felt like I’m an illegal immigrant. In the hotel there was no slipper no toothbrushes. They should’ve provided us a kit"

Positiv: "The check in was very friendly even in the face of some problems for the computer to process my green card , we got good seats with more leg room , we very much appreciated!"
Negativ: "Our Luggage did not arrive in NY , we had only 1/2 hour to change flight in Moscow, we had to run to make the connection , and I was worried that our luggage wont make it, sadly I was right !"

Positiv: "Food isnt good at all. I have traveled many times with different airlines and none bad as this"
Negativ: "The air plan that took us from russia to istanbul was a small and tight airplan no tv food also isnt good. I got stuck in the airport for one hour to knw which terminal should i go cuz they told us we will take onther gate. No one there take line everyone is jumping to the front of the line and workers dont tell them to take a line. I will never ever do this again"

Positiv: "Nice, friendly crew. Experienced pilot."
Negativ: "Average entertainment."

Positiv: "Insgesamt gut, pünktlich, Komfort ok, es gab ein vollständiges Mittagessen"
Negativ: "Essen war ok, aber nicht mehr, leider keine Bordunterhaltung"

Negativ: "Nuevamente malo el tiempo de check in. Nos dijeron que no podían chequearlos porque el vuelo era más tarde. Luego otra persona dijo que ya se podía y la siguiente que no. Una desorganización total"

Positiv: "Flug war überpünktlich. Schnelle Gepaeckausgabe, gute Sitze. usb charger im sitz"

Positiv: "Plane, level of service"
Negativ: "Passport control at the UK border"

Positiv: "Easy boarding from terminal directly to plane, no bus transport in between."
Negativ: "Check in crew not very accommodating, although I was the first person to arrive at check in at 1:30 a.m., the desk operator professional, but not friendly."

Positiv: "Flugpersonal war freundlich und effizient. Flug war pünktlich. Frühstück war lecker."
Negativ: "Flughafenpersonal in Kazan unfreundlich und nicht des Englischen mächtig."

Positiv: "Friendly crew they speak Good English,and they are highly professonal."
Negativ: "When you asked to pay for another baggage or to upgrade they’re sending you to pay in the chashier."

Positiv: "Price. Got from point a to point b."
Negativ: "My luggage got lost."

Negativ: "Food was awful and a ton of kids, one of which kicked my seat the entire 8 hours."

Positiv: "Even though there was a significant delay there was recompense for Hotel or fare."

Positiv: "everything was great"

Positiv: "Flug war iO !!"

Positiv: "No"
Negativ: "Passengers were left for international transit"

Positiv: "Pünktlicher Flug. Guter Service an Board."

Positiv: "They give you a pillow, blanket, and other goodies to help you feel comfortable. Decent selection of movies and free food and beverage service was nice."
Negativ: "The food was ok. Very little legroom."

Positiv: "In time, nice stewardesses"

Positiv: "Check in service was good."
Negativ: "All was o.k"

Positiv: "Crew only!"
Negativ: "I've got my daughters wheelchair broken"

Negativ: "Flight was delayed for 3 hours. With a 3 hour layover, that meant 6 hours at Moscow D terminal. Too long."

Positiv: "Nice flight on newer aircraft. good food. But no gift for kids except a magazine."
Negativ: "Hated the boarding at Sheremetyevo. It was a complete stampede. Not organized at all."

Negativ: "Went to find my suitcase on the baggage carousel wide open with my prescriptions missing. I need these to control my nerve pain and I cannot get them until I go back to America in three weeks. I don't know what to do. They also didn't have my vegetarian order, so I ate bread for each meal."

Negativ: "Having 400 people bused out to the tarmac and up 20 plus stairs with carry ons etc is absolutely absurd!"

Positiv: "Aeroflot is an amazing airline - the people, food, seats...I highly recommend it. We flew Business Class and Economy and both exceeded our expectations and the quality of other airlines."

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Negativ: "I missed my flight that day i was not happy at all"

Positiv: "The crew was amazing. The economic seat (I always prefer to select aisle seat) was OK for me."
Negativ: "I often prefer to take Air Canada flight for the departure to any international cities, because it hardly happened to have any cancelled AC flights during my Air flight dates in my past years trips."

Positiv: "The set was super comfortable"
Negativ: "Everything was excellent"

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "The answers were defaulted with a star selection and I could not change it. Our air Canada flight for Vancouver to Maui was just OK. It was an Air Canada Jazz flight. Very uncomfortable seats (and we were in business class). The flight was uneventful and the service was great. I would change my answers above to 1 star for comfort; zero stars for entertainment. The movies were old and it was very hard to hear the shows with the ear buds they provided."
Negativ: "See above."

Positiv: "I got home"
Negativ: "Made the connection (no luggage) as signified in the SMS notice of a delayed departure but they had given preferred seat to stand by. No problem just another 90 minutes after a previous 3 hour delay out of Calgary. Not impressed!"

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "That we made it to Vancouver on the scheduled day"
Negativ: "Non-existent schedule, 3 hours late on top of poor connection with overseas flight (total 6.5 hr wait in Toronto), old drab equipment, unremarkable barebones joyless service"

Positiv: "Not much, plane was full and felt like a sardine even after paying extra for more room"
Negativ: "Air Canada is trying to grab every nickel it can wring out of flyers"

Positiv: "It was a really good flight. They lowered the lights. The plane had these neat blinds for the windows that were shading the glass than an actual device so you could obtain the perfect level of light."
Negativ: "Only thing that would be better was a bit more leg room. My knee was hurt the day before on a hike and it kept bumping into the seat ahead of me. I'm only 5' 4" so I can't imagine how someone tall would feel."

Negativ: "Rouge set up of the plane. Bring back air canada please"

Positiv: "That we got back safe during a snow storm."
Negativ: "The staff were not friendly. I politely tried to give two flight attendants my garbage as they were collecting and because they already passed me they looked at me and ignored me. It’s also crazy that you pay so much for a flight and then have to pay for luggage and a meal when it’s a 4-5 hour flight. Flight was delayed twice. Which I can understand due to weather."

Positiv: "Liked the entertainment system and the fact that none of my luggage was lost on this trip. (Air Canada is a real pain to deal with on lost luggage.) Vegetarian meal was not gourmet, but good."
Negativ: "Arrived late so next flight had to be rebooked. They did give us a food ticket though. I would give it an overall good rating (instead of okay) if it had not arrived late."

Positiv: "On time flight. Friendly crew."
Negativ: "No food unless you bought it, minimal service."

Negativ: "Flight was delayed and left 2 hours late."

Positiv: "Competent stewards/stewardesses"
Negativ: "No meal?"

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "The flights were great, on time and no problems. I was very comfortable and the food was good. FLight attendents were great except one guy who was not friendly and needed a vacation or another job."

Positiv: "The crew on the flights was great over all but everyone else that we encountered seemed confused, rude, and/or uninterested in helping anyone."
Negativ: "Multiple times on the trip we were told one thing only to be told the complete opposite by someone else a short time later. No two teams seemed to have any clue what the other was doing and there seemed to be no overarching strategy or systems in place company wide. We have flown with a baby many times on my airlines and this time was by far the worst- they do not seem like a family friendly airline at all."

Negativ: "Delayed for almost 2hrs"

Positiv: "good crew"
Negativ: "light in bathroom didn't work and was so small i couldn't help my three year old go without leaving the door open"

Positiv: "Some of the roomiest most comfortable seats out there. Lovely staff."

Positiv: "Comfortable seats with good entertainment system"
Negativ: "NA"

Positiv: "There was nothing outstanding on this flight."
Negativ: "We were delayed on boarding, they changed the gate number a number of times... it was all very disorganized. Both flights to and from LAX were delayed hours so they had to give us a voucher for 15% off our next flight."

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "Time flight was correct"
Negativ: "Delayed flight with no explanation, no WiFi access (it wasn't working), and the service was okay - they weren't stellar or poor."

Positiv: "Everything went smoothly & everyone was helpful"
Negativ: "Nothing every thing went well"

Positiv: "Crew was friendly."
Negativ: "My wife and I were seated in different rows."

Positiv: "Seats were fairly comfortable. Tv choices were excellent- made the time pass much more quickly."
Negativ: "No snacks provided, just options for sale. Those looked interesting though."

Negativ: "One of the worst overall flight experiences. Flight attendants ignored assistance light, no entertainment ( only option was paying for an ipad), and blankets had to be paid for!!. Flight was so booked that we were late taking off. Poor flight attendants were obviously understaffed. Will avoid this airline when possible"

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Positiv: "Good boarding time, though the passengers were disorganized. It's not air Canada's fault. Even in the snow, we made good time to the destination."
Negativ: "There was not enough room for many people's carry on items and staff did not help find space. Most of the passengers would not put their small bags under the seats so passengers with big bags had no choice but to give up foot space completely. Carry on limits should be better enforced."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Negativ: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."

Positiv: "Good price. Friendly. On time."
Negativ: "Full flight and hard to work on laptop during flight."

Positiv: "On time, a huge variety of new movies, the meal was very good."

Negativ: "Not even chips"

Positiv: "Prompt and courteous. The Embraer was not new, but in good shape. Entertainment was minimal - especially in comparison to the Dreamliner we flew from Europe to Toronto. The flight from Toronto to Denver was about 4 hours long, but the only included refreshments offered were sodas, water, or juice. Air Canada could do better on the food front. (Other food was available for purchase.)"

Positiv: "The service was good."
Negativ: "The children screaming 70 percent of the flight. The person in front of me throwing up. Just very uncomfortable."

Positiv: "Crew was nice"
Negativ: "No air conditioning made it uncomfortable"

Positiv: "film selections are up to date with previously released films"
Negativ: "one of the staff attitude was demeaning unhelpful maybe just because I was asian"

Positiv: "Nothing"
Negativ: "Air Canada Oversold my flight, the process of reaching my destination was incredibly painful and uncertain. For example -at one point an Air Canada service representative provided me with a ticket for my original flight with a seat assignment however when I tried to board the aircraft the gate agent confiscated the ticket and then destroyed it advising that I was not supposed to get a seat. Air Canada gate agents and check in staff were visibly struggling with the computer booking/reservation system at multiple points throughout this process. For example - at one point my bag was checked on a flight that I was not on and the gate agent openly expressed disbelief and concern that it was happening outside their control... very concerning."

Positiv: "Crew members were very helpful and friendly."
Negativ: "We were delayed another hour on the tarmac for refuelling. Seems like they should have delayed boarding."

Positiv: "Ease of boarding"

Negativ: "Spending 90 minutes going through security and immigration is horrendous. I never experience this when travelling with WestJet. Considering I have not traveled with Air Canada for some time I will not be booking with them again in the near future."

Positiv: "Everything was basically on time."
Negativ: "Air canada should still give snacks like west jet."

Positiv: "flight was smooth and uneventful"
Negativ: "none"

Positiv: "The food was good"
Negativ: "I was put in overbooking, and was concerned about not being able to get on the flight. Everything worked out fine in the end, but still did not appreciate this. Given the risk of not being able to board, I will likely not use this airline in the future."