Finde günstige Flüge von Wien nach Hangzhou

Positiv: "Gute, warme Decken, Augenmaske auf Nachfrage.."
Negativ: "Das Essen.."

Positiv: "The crew was very kind and the staff made sure I had an isle seat as well as an exit row because I am quite tall. The check-in process and support was excellent. I would highly recommend this flight line to anyone needing to travel through China."
Negativ: "The individual seats did not have any way to charge devices. This made it impossible to do any offline work on my phone for fear that it would run out of charge on the extended flight."

Positiv: "Food"
Negativ: "They should have more blankets"

Positiv: "Crew very friendly."
Negativ: "There was no place for me to enter in dietary restrictions to get a special meal, so they were not prepared for a meal I could eat."

Positiv: "Crew was very good."
Negativ: "Seats not as comfortable as most business class seats."

Positiv: "Crew was courteous enough, and plane was quite new."
Negativ: "Provision of at least toothbrush,etc like other airlines for long flights."

Negativ: "Flight delayed, Missed connecting flight Not good response from ground crew members"

Positiv: "Well, I got to my destination. We were bussed from a maintenance area to the arriving terminal. That was about 15 minutes of ride time. Then we waited a long time for our luggage since it was not actually at the terminal either."
Negativ: "Not much"

Negativ: "It’s a very long flight and I had the unfortunate luck of getting a broken entertainment unit."

Negativ: "the crew is impatient. The stewardess left before i even finish my sentence."

Positiv: "Outstanding customer service!! Food was good, and attendants were very alert, and empathetic."

Positiv: "The crew was always really helpful and kind. Great movie selection."
Negativ: "Boarding was really delayed. But flight still came in on time for me to have plenty of time to catch my connecting flight."

Positiv: "Flight attentendents are excellent"

Positiv: "entertainment system"
Negativ: "Didnt work"

Negativ: "Great airline. Was surprised at how much space the seats had and the movie selection was awesome. Didn’t have the food so can’t comment on that."

Negativ: "The seatbacks lacked any padding. It was like leaning against a board for several hours."

Negativ: "Seats dont recline"

Positiv: "I liked almost all services."
Negativ: "Plane location and its information should be acknowledged to the passengers from time to time so that they are well informed about that & their travel time would be more interesting and informative.I donot see any other major thing to upgrade besides that."

Positiv: "Service Crew superior performance to passengers. Very attentive."
Negativ: "I had one luggage which was long delayed in coming out of the airport luggage arrival carousel even if I am a Business Class passenger"

Negativ: "We were left on the plane for over 6 hours without taking off before a 13 hour flight. The captain only came on the intercom once. All he said at that time was "sorry for the delay,";no explanation. The flight attendance kept saying 20 mins. The captain locked the crew door so the crew also had no idea what was going on. The 6+hour delay wasn't the problem. Things happen. The problem was the non existing communication. I read the the regulations for delays like that on their website and it stated that after 4 hours they have to give us the option to get off the plane. That didn't happen until 30 mins before we took off. It also stated that the captain needs to keep us updated every 30 mins. That again, didn't happen. People were hysterical, for obvious reasons. Ithe was the worst flight I have ever taken."

Positiv: "Food was mainly excellent. Entertainment was mainly excellent, except the game choices were limited and the movies were edited."
Negativ: "1. Uncomfortable boarding at CAN: Had to go out in the cold to ride a BUS to the airplane: Why can't they use a BRIDGE like everyone else? Since our first leg was from, and our lest leg was to, very warm places, we were not prepared for near-freezing conditions. 2. Loss of baggage, CAN to MNL, flight CZ3091, 1/1/18: The luggage which had our clothes was delayed. Worse, the over-ground delivery of said luggage took too long: one third of our stay in the Philippines. I knew we'd wear the same clothes for almost 24 hours straight, didn't expect to do so for three additional days."

Positiv: "Very simple and quick check-in process at the airport. Easy boarding process. Very courteous ground and in-flight personnel."

Positiv: "The special services for handicapped passengers"
Negativ: "Poor tv screens and programs"

Negativ: "Food was average. but as I paid a low a low fare I was overall very pleased. I provided my own headphones as the supplied headphones are usually terrible on all economy flights"

Positiv: "One of the better airlines in China. Amazing staff, Bilingual."
Negativ: "No entertainment. Inefficient boarding. Tightly packed seats. Barebones aircraft. The food is laughably bad."

Positiv: "Great flight and awesome views."
Negativ: "My bags are still not with me, I have filed a report and sent an email to China Southern. Not sure what to do next, i have nothing to wear."

Positiv: "Good food and very comfortable!"
Negativ: "They didn't have individual TV's onr the flight."

Positiv: "Crews"
Negativ: "A bit cramped"

Positiv: "Food was decent and the staff came through the cabin quite frequently to offer drinks"
Negativ: "Media screen did not work. I could not select a language which in effect locked me out of any type of on board entertainment for 15 hrs. Good thing I was prepared with my laptop and tablet."

Positiv: "In spite of poor weather that diverted us to another airport, crew was calm and cool throughout."

Positiv: "Food and service are excellent. Hotel provided by airline is luxurious and favorable."

Positiv: "Ease of transition in Beijing since staff was there to help facilitate easy transfer to my next flight."

Positiv: "Don't really like having to take the bus ride from the terminal to the aircraft to board in Guangzhou."

Positiv: "I noticed on both of my flights that when I asked for wine with dinner I was given less than a third of a glass where Asian passengers were given 3/4 a glass"

Positiv: "Service Comfort Ease of connection Excellent airline"
Negativ: "Nothing to not like"

Positiv: "I was in business class. The lie-flat seat was pretty good with lots of space for storing my things. The crew was efficient but not particularly friendly. The bathroom was kept very very clean."
Negativ: "The food was mediocre to poor. They forced me to turn off my computer one hour prior to landing."

Positiv: "No delays"

Negativ: "on the return flight the headphone female jack doesnt connect well so the sound is terrible. i had to use my earphone but the sound only one side. the food is not as good the depart flight"

Positiv: "The flight was on time. Meal was fine. Rice with chicken or beef. Wine or beer with meal."

Positiv: "same as above"
Negativ: "same as above"

Positiv: "The crew was excellent."
Negativ: "Food and entertainment were less than fair."

Positiv: "I really can't think of anything on this flight that stood out. We were delayed to check-in for no reason, and nothing special was done. No entertainment on board."
Negativ: "We arrived late into Guangzhou, and had to do the international transfer, and the staff were not much help at all. They did nothing to make sure we made our next flight with them. We literally ran through the airport which wasn't completely necessary. It was the cheapest by a long shot though. Spending the night in the GZ airport on your way to Phnom Phen is not recommended. . . We did that and the GZ airport has windows open to the outside so it's freezing inside."

Positiv: "Food not good"

Positiv: "No priporty lane exists for check in, no priority boarding was announced, no priority tag was attached to my luggage. Seat was way better ttan Delta which I use mostly. The food was just ok."

Negativ: "The early collection of entertainment head sets 30+ minutes before landing service of drinks need to be improved"

Positiv: "Entertainment is a 5 star. So many movie and TV options."
Negativ: "Food made me sick... sick before I even arrived at destination"

Negativ: "The flight to Seoul was delayed."

Positiv: "Business class sleeping arrangements were good."
Negativ: "Very light on choices in entertainment especially movies."

Positiv: "the check in lady was very kind and was amazing. she was also the one who took our tickets during boarding. took away the stress of checking in luggage"