Waited 45 minutes for the pale to get cleaned up. Almost missed my next flight. My bags didn’t make it to my final destination.
The flight was wonderful. The crew was polite and professional. The aircraft was clean and new.
Habe flug verpasst, Anschluss von Brest war zu knapp (30') mit 10' Verspätung v Start
Flight to Florence delayed. All passengers took a bus to Pisa (1.5 hours away) to fly Pisa to Paris. We missed our connection and flew next day. All information regarding the delay online was incorrect ("system not yet updated") . So calling Air France was useless as they could not assist. Not all flight delays can be avoided but many improvements are needed throughout this process.
Negativ: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."
Positiv: "It was a decent train ride."
Negativ: "Stating it’s a train from the beginning and not having to go from one train station to another."
Positiv: "Good aircraft, good service, on time, eventless"
Negativ: "There are two types of foot-rests, both are a nuisance for people with long legs. The one popping up from below one's seat is extremely hard to put back in place. The metallic one folding down from under the seat in front cannot be secured back and is always in the way if the passenger needs to stretch his/her legs. This seems to be a new appliance, and I jut wish they would do away with it altogether. More is not necessarily better."
Negativ: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"
Negativ: "Air France’s apathy towards its customers is shocking. Traveling with three children , our flight was delayed by 3hrs resulting us arriving in Paris after 1AM. With the airport shuttle(CDVAL) to our airport hotel closed, they offered no assistance despite of my request. Simply asked us to take a taxi (when all taxi stands are abandoned at 2AM). Beware if traveling with family."
Positiv: "Nette Crew, Privatsphäre und leckeres Catering"
Negativ: "I not get to go my flight, I couldn't get reimbursement"
Negativ: "Nur süße Snacks, nichts salziges"
Positiv: "Freundlichkeit des Personals"
Positiv: "The seats were bigger across the shoulder area and had more padding than some other budget airlines."
Negativ: "Wish there was more elbow room in the seat. I am a big guy and I was having to squish myself so as to not interfere with my neighbor"
Positiv: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Negativ: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."
Negativ: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"
Negativ: "Die Bestuhlung der Business Class in der Boeing 777 ist unbequem. Es gibt wenig Ablagemöglichkeiten. Die Anordnung ist 2-3-2, und die Fensterplätze und der mittlere Sitz hat keinen Zugang zum Gang. Man muss bei diesen Sitzen die Nachbarn belästigen. Finde ich gelinde gesagt suboptimal."
Negativ: "Seats were too close together."
Positiv: "The bread was fresh and food better than other times"
Negativ: "Crew is always aggressive and unfriendly"
Positiv: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Negativ: "Entertainment worked sporadically"
Positiv: "Mit einer Ausnahme war die Crew wenig motiviert"
Positiv: "crew great comfortable"
Positiv: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Negativ: "Seats were not comfortable, even in Comfort + seating isle."
Positiv: "Great crew and prompt boarding."
Negativ: "Airline food and close main cabin seating. Should offer upgraded meals, just like the extra seating space."
Negativ: "Sehr laut! Eng gestuhlt"
Positiv: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Negativ: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"
Negativ: "4 Stunden Wartezeit am Flughafen leider zu lang:("
Negativ: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."
Negativ: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Negativ: "Flug kommt Mitten in der Nacht in Paris an. Da die Verbindung zum Anschlussgate noch geschlossen war, mussten wir formal nach Frankreich einreisen um zum Gate nach München zu kommen. Dort darf man sich im ungeheiztem Gate noch mindestens 2 Stunden die Zeit vetreiben."
Positiv: "Die Crew war nett"
Negativ: "Sitze waren sehr verschlissen, bzw. funtionierten teilweise nicht. Bordunterhaltung war nur auf einem Monitor möglich der andere Monitor funktionierte nicht."
Positiv: "The crew was very careful"
Positiv: "Nette Besatzung, Kleiigjeit zum Essen und Trinken"
Negativ: "Sehr wenig Platz, wenig zum Essen"
Positiv: "Food and entertainment was awesome"
Negativ: "It's awfull to sleep. Very unconfortable."
Positiv: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Negativ: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"
Positiv: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"
Positiv: "Good selection of movies"
Negativ: "No space for legs. No food (just snacks). Very high temperature inside the aircraft. Flight delayed by 45 minutes."
Positiv: "My seat"
Positiv: "Flug war kurz, dennoch gab es Getränke. Das war super!"
Positiv: "Flugpersonal war außerordentlich aufmerksam und freundlich. Der Flug mehr als entspannt. Auch das Essen war super!"
Positiv: "Alle ok, Personal freundlich zuvorkommend"
Negativ: "kleiner Snack mit Kaffee, alles gut für den kurzen Flug."
Positiv: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Negativ: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."
Negativ: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."
Positiv: "Standard on most parts with pleasant staff"
Negativ: "Flight was 1/2hr with poor pre-flight communication on the topic. Food wise, the chocolate cookie was better than nothing...but a little savory snack would have been nice."
too hot and too tight, no even small cup of water.
Negativ: "The boarding was very slow and to seat to small for me."
Positiv: "The was not confortable"
Negativ: "Having more entertaiment"
Positiv: "On time"
Negativ: "Seats and legroom"
Negativ: "Transa ia could start by respecting the law and actually enforcing car seats for small children instead of forbidding families to take their car seats in their airplanes."
Negativ: "Baggage claim was nearly one hour long"
Negativ: "The flight was delayed more than 30 minutes and it took the crew too long to address the issue. It left the passengers wondering what was going on. While we waited the air conditioner did not work and we were left in intense heat. I still don’t know the reason why the flight was delayed because it ."
Negativ: "Not even water is offered to people"
Positiv: "Quick and convenient"
Negativ: "Delays are always an issue"
Negativ: "Limited seating online Made you stand in long checking line 2.50 for a cup of Nescafé"
Positiv: "They changed the flight schedule and i asked them for refund and i did not get my money back"
Positiv: "Everything was fine"
Negativ: "No problems"
Positiv: "Not full flight"
Negativ: "Norwegian nickle and dimes everything seats, foods, luggage entertainment non existent"
Positiv: "We departed on time It was cheap to check a bag"
Negativ: "No one in orly is here to communicate with passengers. Neither airline ground personnel nor airport staff"
Positiv: "The flight was on time."
Negativ: "Uncomfortable seats, rude staff, had to pay for water, very hot on flight"
Positiv: "The crew were very nice"
Negativ: "Uncomfortable, no entertainment, have to pay for everything, arrived late, bathroom smelled like pee"
Positiv: "All went well with no interference."
Negativ: "The boarding and bad experience at the departing gate was unprecedented!!! I am a gold & platinum traveler, due to millions of mileage flown for over 40 years. This experience that I experienced at the departing gate was unprecedented, worse than the worse charter flight from a third world country decades ago!!! Apparently Transavia has "Sky Serv" employees doing their departing gate work, and they are the worse I have encountered in my life. Rude, irresponsible, talking back to customers when they dared ask them a question, not caring about anything let alone the comfort of the customers, or advising them of status of departure. As a result, they allowed a line to form for boarding, with all the relevant shoving and pushing, including older people standing and being pushed in line, as the Shy Serv employee went behind the departure desk and THE TIME OF DEPARTURE HAD COME, so it was natural for all to stand up in line thinking they will board, while the ARRIVING PLANE HAD NOT EVEN ARRIVED. And when I realized that (also in line) I asked the Sky Serv employee who appeared as the supervisor, why are they not telling the people that so they can sit down, the answer was "we didn't tell them to stand up"!!! When I told them that I thought it was just considerate to do that, he was joined in defence by his colleagues saying "no-one told you or anybody else to stand up, you and they did". As if this was not enough, when finally the plane came, people debarked, and plane was made ready to board, we were asked to board, only to stop us on the middle of the the boarding bridge and stand there for 15 minutes with no one to tell us anything, until a member of the plane crew came out to advise us of the delay and allow us to proceed to the plane. NEVER AGAIN WILL I FLY TRANSAVIA, or any airline that has "Sky Serv" as it's ground handlers!!!!"
Negativ: "Free tea & coffee would be ideal"
Negativ: "Arrivato con 43’ di ritardo da sommarsi 15’ per scala e autobus non presenti . Uno scandalo"
Positiv: "The crew was personable. Flight was on time."
Negativ: "Transavia delayed 1:30h the flight."
Negativ: "Boarding at Orly airport was unorganized and cluttered. Flight was delayed (took too long to depart)."
Positiv: "very nice crew"
Negativ: "no pre-checkin on my return flight"
Positiv: "I was stranded in Budapest due to weather and was thrilled to find this flight for same day travel, a few hours later and have a decent price!"
Negativ: "I liked it all!"
Positiv: "Cheap ticket"
Negativ: "Not even complimentary tap water offered. Horrific boarding method and rude staff shouting at people who were waiting patiently. Very likely they will take your carryon even if you comply with requirements, but after you go through the process of security, which is irritating. If they need space they should offer upon check in."
Positiv: "great crew and exellent service"
Positiv: "Cheap. Gets you from one stop to the next."
Negativ: "Took forever to check in. I know they were under strike at that time but then after waiting for so long and just making our flight, they sent my luggage to Seville Spain. It took 3 full days for me to get my luggage. I contacted via Facebook and email and basically just got the response of I have to wait until it arrives at the airport and the best advice they could give was to call the Seville airport. I mentioned multiple times in my email and message that I did not have phone service. I showed up to the airport everyday to see if it made it in finally it did on day 3. It wasn’t until 5 days later that they even contacted me to say it had arrived but I had already picked it up. Very disappointing."
Positiv: "Plane comfort was normal to good."
Negativ: "Boarding staff at Orly was disgustingly rude."
Negativ: "When I arrive to Orly Airport îm waiting 2 hours to the claim baggage for take my luggage, 2 hours late is very not normal..."
Positiv: "That I could finally land in Madrid, actually a quick flight!"
Negativ: "The delay in the flight, a mess at the time of boarding the plane, just terrible!"
Positiv: "Flight was on time"
Negativ: "Boarding and disembarking were poor"
Positiv: "Sehr nette Besatzung, alles in Ordnung."
Negativ: "Nichts im speziellen."
Positiv: "Freundlichkeit und Pünktlichkeit"
Negativ: "Keine Information zur Verspätung beim Rückflug"
Positiv: "Overall good experience. Simple flight. Staff at ORY we’re noce and helpful (I had read negative reviews on them. None of them proven right in this flight)."
Negativ: "Despite hold baggage was within allowed measures, it was sent as checked baggage (for free). But, to be fair, they do warn you in advance about this."
Positiv: "Terrible experience. From sub par USA style security lines to delays, poor boarding.... Gong show."
Negativ: "See above"
Positiv: "We were sent to Kiwi booking to complete the ticket booking. Flight was canceled due to strike but we weren’t informed this till at the airport. This is likely because airline only has Kiwi contact info and never reached to us. Kiwi also didn’t inform us. We were stuck at airport for 6 hours trying to contact airline. Phone can’t be reached. We talked ied WhatsApp Facebook tweeter. All takes like one hour to get response. In the end flights can’t be rescheduled we had to book new flights ourselves and find hotel to stay. They won’t cover for hotel either. The flights refund is now funded to Kiwi which we also need to find time to argue with Kiwi to get back. DOnt know how long that may take. The overall experience has been terrible"
Negativ: "Transavia should have more capacity to hold customers requests. The representative from Transavia at airport provide absolutely no help. Just told us to WhatsApp Transavia. If that’s the approach then more people should be there responding WhatsApp comments not like no response within one hour. Kiwi is of no help as well. If flights get canceled agents should provide us updates as well. When we contacted kiwi in the airport Kiwi even denied flight cancel."
Negativ: "Crew were very rude"
Positiv: "Gets the job done. Quick flight, well managed. Crew members were nice."
Negativ: "The plane looked worn. There's nothing else but a seat. Obviously no food or anything."
Negativ: "I did'' that we have to pay for have water to drink !"
Negativ: "water is not complimentary"
Negativ: "Poor attitude from ground service at the boarding gate"
Positiv: "Quick boarding comfortable"
Negativ: "Flight was delayed by 4 hours and we were informed about the delay until 20 mins before boarding. The service was all round horrible"
Negativ: "Awful customer service, no way to handle issues or problems. Their website had a glitch that didn't allow us to pay ahead of time for checked luggage. Calling them didn't help as the call center has no ability to change anything on your booking. At the kiosk they charged us double to check our bags because that's just how that works, even though their website ate our credit card information and didn't give us an ability to pay for luggage before check in online. The whole experience has made me decide to never use them ever again."
Positiv: "Lines and delays and shuttles and more delays."
Positiv: "EAsy boarding, staff, comfort, cleanliness, everything."
Negativ: "Everything was good."
Very fast check-in and boarding
Positiv: "Got from point A to point B alive and intact."
Negativ: "I was not familiar with Transavia before this trip. It is a discount airline. ‘Nuff said. I guess I understand now why the ticket was so cheap..."
Positiv: "Nothing I like!"
Negativ: "No free food or at least water. You need to pay for everything. High air fare, No seat LCD TV, No wifi. Worst airline ever"
Positiv: "Crew gut"
Negativ: "Boarding dauert relativ lange"
Positiv: "Just good all around"
Negativ: "Water for free. I prefer airlines where I can drink my own one or two beers ;-)"
Positiv: "I liked the cost/revenue ratio"
Negativ: "No changes to be made, or offer a free coffee"
Positiv: "Helpful crew. Clean modern plane"
Negativ: "Charging $ for everything, wouldn't fill a water bottle for me. Strict carry on policy was too restrictive"
Positiv: "Friendly check in!"
Negativ: "Extremely hot boarding and no air conditioning while waitin to taxi to runway."
Negativ: "The flight was perfect the only thing that concerned me was that two female passengers were allowed into the cockpit about thirty minutes prior to landing and stayed in their for the duration including landing. Did not know that that was allowed. Other than that it was perfect."
Negativ: "Easyjet seats are way better. Limiting the hand (cabin) luggage to 10kg and actually weighting it is ridiculous."
Negativ: "they could offer at least water “on the house”"
Positiv: "Both of our experience to an from Alicante via Amsterdam has been an excellent experience. The staff were friendly and helpful, the transfers went without a hitch. I would recommend KLM to anyone to fly with."
Positiv: "Das boarding war gut, pünklich und unkompliziert die Mitarbeiter haben angespannt und gestresst gewirkt der Sitzplatz ist eine Katastrophe, überhaupt keine Beinfreiheit"
Positiv: "Nettes Flug Personal. Superpünktlich gestartet und gelandet."
Negativ: "Zustand der Boing 737 - 800 war gut. Beinfreiheit war O.K"
Positiv: "Crew was professional. We did not have food on the flight nor used the entertainment."
Negativ: "There was a huge lad beside us and the seats & legroom are less than we would like. The huge lad made it uncomfortable Bob"
Positiv: "Das Flugpersonal war sehr freundlich und zuvorkommend. Einziger Nachteil bei diesem Flug war die 20 minütige Verspätung des Starts. Ansonsten kann ich Transavia auf jeden Fall weiterempfehlen. Sehr gutes Preis-Leistungsverhältnis. Ist eine KLM Tochter."
Positiv: "New plane, comfortable and the staff is nice"
Negativ: "Even a small plastic bag with McDonald's in it is considered a hand luggage! The staff need to be in more control of the travelers - we had one & a half hours delay because a traveller wanted to change seats and didn't sit down."
Positiv: "Crew and pilots appeared competent. The plane was clean, the air conditioning worked well, even when we boarded in Crete."
Negativ: "The seats are insanely small, cramped, and narrow, but that's why they call it TranSAVIA. I can live with a small seat for a much cheaper flight. The horror was getting to the gate. This is Greece, so no quick checkin, long lines, not really sure which is the right line. Then they change the gate at the last minute. Really the worst terminal I have been in for a long time, and this includes those in China and India. Even worst than La Guardia at rock bottom. But then you are in Crete... But DO allow at LEAST two hours to check in."
Positiv: "Our of the budget airlines I've flown, this has been the best. They were upfront about the things they didn't include, and gave you the option to purchase them simply. Crew was excellent and friendly."
Negativ: "Unfortunately, we were about 30-45 min delayed. Wasn't an issue for us, but could have been with a connection. Seats weren't too comfortable."
Negativ: "The flight departed about 45 minutes late. Despite it being a late evening flight, they NEVER turned out the lights, which would have made people a bit more quiet and sleep. Instead it was a wild party with adults shouting all over the place. A girl sitting next to me was cutting her finger nails. Couldn't get any rest whatsoever. Also my seat did not recline."
Positiv: "Thank you for being kind and helping us board efficiently. Nice, easy flight."
Positiv: "weather cancellation...very accomadating"
Positiv: "Personal professionell, freundlich."
Negativ: "Da wir schon online eingecheckt hatten, dachten wir baggage drop-off ist ruck zuck erledigt, denkste! Nur ein Schalter besetzt - dauerte ewig! Flug war außerdem verspätet. Sitzabstände sehr gering."
Positiv: "plaine is very croweded unprofecional staff and they want to sell you somthing all the time"
Negativ: "Gepäckabgabe war eine einzige Katastrophe, alles ging durcheinander. Und die die am ehesten am Flughafen waren, waren die letzten beim Boarding. Soviel Inkompetenz habe ich lange nicht mehr gesehen. Nie wieder! Dann müsste man sich Kaffee an Bord noch selber bezahlen. Bordsprache mit Englisch und viel zu leise."
Negativ: "Verspätung, viel zu kalt an Bord"
Negativ: "es war nicht möglich den Vorabend Checkin durchzuführen. es wurde automatisch eine Buchung bestätigt, wo nur Handgepäck frei war. Es gab keine Möglichkeit zu korrigieren, dass auch ein "normales" Gepäckstück auf der Reise dabei ist"
Positiv: "Seats were comfortable, crew were very kind"
Negativ: "Boarding took too much time"
Positiv: "Der Flug war super pünktlich und schneller als angegeben."
Negativ: "dazu kann ich leider nichts sagen, habe keinerlei Leistungen in Anspruch genommen bei so einem kurzen Flug!!!!"
Negativ: "When we booked there was no information about fees for checked bags. I tried to Ck in online and pay for our bags then but the payment didn't go through. At the airport they charged me even more than it would have been online. The bags cost more than our seats. We should have been told!!"
Positiv: "Flug war pünktlich"
Negativ: "Bodenpersonal unfassbar inkompetent"
Positiv: "Fine flight. No frills. Friendly service."
Positiv: "Boarding + Flug absolut pünktlich und ohne Zeitverzug"
Negativ: "Absolutes Chaos an den Drop-Off Schaltern, null Organisation, wildes Durcheinander - und das frühmorgens um 5h00"
Positiv: "Stewardessen etc waren ganz nett und stehts bemüht"
Negativ: "Nicht nur der Flug nach Wien sondern fast ALLE Flüge von Transavia hatten Verspätung. Durch die vielen verschiedenen Durchsagen haben wir nicht mitbekommen wie das Bording begonnen hat und sind dann eig. zu spät gekommen aber noch rechtzeitig zum Flug..."
Positiv: "Airline ist super organisiert, Boarding ist stehts überpünktlich. Es lohnt sich sehr früh am Gate zu sein, das das einstige oft 20 früher beginnt als angekündigt."
Negativ: "Beinfreiheit ist quasi nicht vorhanden. Sehr enge und wenig komfortabele Sitze. Nur für Flüge unter einer Stunde gerade noch so ok."
Positiv: "Well organized at terminal. Note bag check not available until about 2 hr before flight. Check your ticket. Baggage was out fast. Flight on time."
Negativ: "Single line for bag check, by flight, so took a while. Still plenty of time. Charge for each checked bag."
Positiv: "Excellent choice of food"
Positiv: "On time, quick boarding process, comfortable flight (seats and flying/landing style), price was right."
Negativ: "Having to pay for luggage. I'd rather have it included in ticket price."
Positiv: "Nothing good about it."
Negativ: "They put us in a Transavia plane from Barcelona to Amsterdam, we were on a line at five am for two and a half hours to check in. That was terrible. At the end the clerck was so stress out, that she did not write our connection flight number correct, so we did not get our luggage until the next day."
Positiv: "- fast two door boarding in Santorini - successful take off, landing"
Negativ: "- zero accommodation + slight scorn for wife's cashew allergy, sigh. Other crews have been good, but not today's - very tight quarters for someone 6'2"/220lbs. Smaller configuration than other 747-800s - no on-board entertainment options with transavia."
Positiv: "Agents at the check in counter in Lisbon"
Negativ: "Green seats"
Positiv: "Crew was friendly"
Negativ: "Flight was 1 hour late departing"
Negativ: "Viel zu wenige Check-In-Schalter, dadurch war der Flieger verspätet. Die Organisation des Bodenpersonals war nicht gut!"
Positiv: "Prompt and on time"
Negativ: "Airplane too small"
It was planned to be a transit in Manchester, so no need of passport. Ryanair changed the terminal of the flight so, i needed a passport in the end, so impossible for me to take the plane. I had to buy another for the same day very espensive. So very stressful experience and really pissed about this kind of behaviour
Flight was delayed 2 hours no information given at boarding gate,
Crew was good- helpful and. Ice. It was smooth all. Even when asking for people to check bags or place under the seats… the nice way to do it.
I was charged £45.99 for not booking priority baggage. All I had was one cabin bag. This error should have been flagged up prior to us boarding I felt aggrieved, not taken care off. Just before boarding to be stopped with baggage. Please make sure you tick priority baggage for any hand luggage/cabin bag 10kg.
Liebe Leute von Kayak, warum haben sie mir einen E-Mail gesendet, dass ich selbst einchecken soll bei Ryanair? Ich habe mich 3 Stunden am PC die Haare ausgerissen, da es gar nicht möglich war. Ich musste sehr mühsam Kiwi .com kontaktieren, bis sie mir erklärt haben, dass sie für mich einchecken und mir die Bord Karten senden. Dazu den Ausdruck von den Bordkarten ging nicht zu lesen am scan automatico am Flughafen, musste am Ryanair Schalter nochmals sie ausdrucken lassen. Dann hatte der erste Flug 7O min. Verspätung und ich habe in letzter Minute die Verbindung erwischt. Aber Ende gut, alles gut
This company for nobody sending the invoice.This is tottaly wrong
Smooth and on time. All perfect!
Flight was on time. But it is often with Ryanair the loud communication about offers woke me up twice. On such early fight when passengers usually want to take some rest the loud information about current offers is not very welcomed.
There were some individuals not using face masks properly (being almost all the time without them) and the cabin crew did not alert them at all.
das Boarding war zu langwierig, besser nach Sitzreihen. viel platz und super pünktlich
Negativ: "Food and drinks for free"
Positiv: "crew war gut Sitz bequem Vorteil ist reservierung"
Negativ: "check in online hat über 2 tage hinweg nicht funktioniert ... beim check in am ryan air schalter wollte uns der mitarbeiter 55€ gebühr pro person verrechnen ... nach längerer diskussion hat eine nette kollegin eine kostenlose möglichkeit für uns gefunden."
Positiv: "On time no depay. Peacefully flight"
Negativ: "Price of ticket"
Positiv: "Alles pünktlich, keine probleme!"
Negativ: "Etwas mehr komfort und kostenfreie Verpflegung, zumindest nen gratis wasser wäre schön gewesen. Aber ist halt ein billigflug, da erwartet man das ja auch nicht"
Negativ: "30 mintues late"
Positiv: "Die Crew war nett . Und der Pilot war bemüht die Verspötung wieder wett zu machen. Rückflug war alles planmäßig ."
Negativ: "Leider kann man die Sitze nicht verstellen."
Positiv: "Alles schnell und unkompliziert. Toller Flug."
Negativ: "This company Son unos malditos ladrones Me cago en la madre que los pario"
Negativ: "Entertainment online"
Positiv: "Crew was very pleasant and helpful."
Negativ: "The seats are very small, but that’s what you get for flying Ryan Air"
Negativ: "1,5 Stunden Verspätung, ansonsten war alles jin Ordnung"
Positiv: "Flight was ok"
Negativ: "Delayed leaving Malta owing to too few staff attending to boarding. Arrival at East Midlands was dire, although I believe mainly due to inefficiency of East Midlands rather than RyanAir"
Positiv: "Cheers to the pilot, what an amazing, smooth flight"
Negativ: "The lady at the counter did not allow us to check in one of our bags because it was ‘small’ we had a souvenir knife from Toledo in the bag which we obviously lost (80€) ...the TSA agents told us to go back to the counter and check it, but she refused. Please fix this!!"
Positiv: "Crew/ fast flight"
Positiv: "Once departed, the flight was about as average as any Ryanair flight can get. Crew were friendly and apologised on numerous occasions for the delay, and on arrival deboarding and getting to the terminal was swift and had no delay."
Negativ: "Ground Crew Blue Handling was trialling a 'new process' of boarding & luggage handling which went into action the day I flew April 26th. This resulted in a passenger boarding the wrong flight and bags loaded onto the wrong plane. This led to a 40-minute delay in departure while they sorted this out."
Positiv: "Die Crew war sehr nett"
Negativ: "Ich mag es nicht, dass bei einem Flug nicht mal Wasser inklusive ist"
Positiv: "Easy trip. Crew relaxed, short flight."
Negativ: "The process of getting on the flight is the most exhausting part: distance to Terminal 1, multiple screenings and checks, then another long bus ride to the plane. The flight itself was is the easiest part at this airport."
Positiv: "alles ok"
Positiv: "More leg room than I've ever had on any flight."
Positiv: "Crew war sehr nett und die Sitze könnten etwas bequemer sein"
Positiv: "Die Crew war nett"
Negativ: "Meiner Meinung nach kann man bei der Airline keinen Luxus erwarten, nicht für den Preis. Von daher stimmte für mich das Preisleistungsverhältnis."
Positiv: "Supergünstiger Flug, nicht ausgebucht, daher viel Platz, genug Beinfreiheit, pünktlich"
Negativ: "Crew war etwas genervt und nicht sehr freundlich. Keine Verabschiedung, haben einfach da gestanden und sich unterhalten"
Positiv: "Ich bin mit Sondergepäck (Fahrrad) gereist, das wurde klaglos eingecheckt und ist unversehrt angekommen."
Negativ: "Beginnend ca. 10 Tage vor dem Abflug schickt RyanAir ca. täglich Emails, in denen auf die Gepäcksbeschränkungen hingewiesen wird und Zusatzleistungen (weitere Koffer, Sitzplatzreservierung...) angeboten werden. Das nervt. RyanAir installiert dann beim Boardig eine 2-Klassen-Gesellschaft, Leute die reserviert haben, eine Extra Kabinengepäckstück (zahlungspflichtig) mitführen etc. werden bevorzugt behandelt. Wenn schon Kafeefahrt, dann mit dem Bus, das ist ökologischer. So wirkt Billigfliegen verkrampft"
Positiv: "Der Moment als mir gesagte wurde dass ich am falschen Flughafen bin"
Negativ: "Es sollte klar gemacht werden zu welchem flughafen man muss) - :<"
Positiv: "On time, organized, smooth landing"
Negativ: "Slow check in, constantly being bothered with duty free announcements"
Negativ: "Tried to cancel through the Ryanair website, and they wouldn’t cancel it. So... never went, and the seats were empty"
Positiv: "Sehr freundliches und hilfsbereites Personal. Pünktliche Ankunft."
Positiv: "They were cooperative with us and gave clear instructions"
Negativ: "Delay in the flights both going and returning, poor landing"
Positiv: "Nicht vorhanden!"
Positiv: "You get what you pay for. No issues"
Negativ: "The queue on the tarmac waiting to board but I realise they are trying to keep to schedule"
Positiv: "Super helpful employee at check-in in the Beauvais airport in Paris. Friendly Staff on board - service with a smile. Comfortable seats."
Negativ: "You have to pay twice the amount for bags at the airport but one is aware of it. Best to know how many bags you will check in and be prepared before hand."
Positiv: "Cloud outside of airplane."
Negativ: "When this stupid company will departure ontime?"
Positiv: "Adequate leg room"
Negativ: "Rough landing"
Negativ: "Check in was chaos"
Positiv: "Flugpersonal warsehr aufmerksam und fürsorglich. Der pilot ist sehr schön geflogen und hat eine klasse Landung hingelegt :D"
Negativ: "Essen war sehr teuer und die Klimaanlage war viiiel zu leicht es war kaum auszuhalten :/"
Positiv: "Ich weiß, dass die Flüge günstig sind, aber das heißt nicht, dass ich im Nachhinein ein neuer Koffer kaufen muss. Der kam aufs Band halb offen. Es hat nichts gefehlt aber ich kann ihn nicht mehr verwenden. Als wir es reklamieren wollten, hieß es, Ryanair wird die Kosten nicht übernehmen. Ausserdem hatten wir 1 Stunde Verspätung."