Finde günstige Flüge von Tokio nach Linz

TYO - LNZ

Finde günstige Flüge von Tokio nach Linz

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Hin- und Rückflug
Economy
Tokio (TYO)
Linz
Mi. 22.09.
Mi. 29.09.
Beliebiger Monat
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Top 3 Airlines auf der Strecke Tokio – Linz

Ergebnis basierend auf Bewertungen von KAYAK-Nutzern

8,6
ANA
Ergebnis aus 4 657 Bewertungen
8,8
Boarding
8,5
Komfort
9,0
Crew
8,4
Unterhaltung
8,3
Essen
Airline-Bewertungen

Positiv: "Awesome crew"
Negativ: "Old seating"

Positiv: "Crew service is good!"
Negativ: "The seat is really cramp and tight!!"

Negativ: "N/A"

Positiv: "Yes"
Negativ: "Nothing."

Positiv: "The cabin crew was so warm and friendly, always ready with a smile and eager to help."
Negativ: "Simply an older aircraft and the entertainment options were lacking compared to other carriers. The news video NHK would not fast forward or rewind but would always start over. Otherwise it was a good flight thanks"

Positiv: "ANA flights are always well run and good enough."
Negativ: "Their iphone applications could be smoother and more functional."

Positiv: "Excellent cabin crew."
Negativ: "No in-flight entertainment, economy seats are narrow."

Positiv: "Comfort as usual"
Negativ: "No idea"

Negativ: "Food was great, flight attendant were very friendly and helpful and eager to make sure I was comfortable, ANA rocks as a awesome carrier; my goto airline when it’s time to cross the pacific again"

Positiv: "Crews are friendly"
Negativ: "Need more food"

Positiv: "Seating was fine"
Negativ: "If flight cost less lol"

Negativ: "Cabin to hot"

Positiv: "Excellent crew!"

Positiv: "Great customer experience is what look for in any service, ANA delivers this in abundance."

Positiv: "boarding was super easy. the airline crew members are very polite and accommodating to any request or concern you might have."
Negativ: "Less delays"

Positiv: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"

Positiv: "There was lots of leg room. Crew was nice."
Negativ: "One of our seats had a broken recliner button."

Positiv: "Attentive and friendly service, good food, fairly spacious seat."

Positiv: "Flugpersonal sehr aufmerksam, 2 Gepäckstücke à 23 kg kostenlos, alkoholfreie Getränke kostenlos, WLAN"
Negativ: "kein Essen, keine individuelle Bordunterhaltung, harte Sitze"

Positiv: "Flug bringt dich auf Kurzstrecke von A nach B. Aber ohne Komfort. Crew sehr freundlich aber außer kostenlosen Getränken (alkoholfrei) gibt kaum etwas. WLAN vorhanden. Für 3 Stunden akzeptabel."
Negativ: "Keine Bordunterhaltung, Essen aus der Bentobox nur gegen Bezahlung. Sitze sehr hart und geringe Sitzfläche/Sitzabstand."

Positiv: "gutes essen"
Negativ: "zu wenig wasser etwas kleiner bildschirm"

Positiv: "I would definitely fly ANA again they have a fenomenal service and I love the politeness of the crew"
Negativ: "Noisy passengers, no paper towels in the toilets only thin napkins. Limited food options."

Positiv: "It was a quick flight, and as it left at night Japan time, I was able to actually sleep 7 hours or so of the full flight."

Positiv: "The cabin crew was great in services"
Negativ: "Priority not thought"

Positiv: "Zero"
Negativ: "Asked specifically at the ticketing counter not to be seated in a non-emergency row. Were seated in an emergency row. For a 12 hour flight with seats that don't recline and nothing the on-board staff could do about the ticket counter's negligence and bad faith other than apologize. Seated upright for an overnight flight (for the second time on the same trip) for 12 hours. Not a pleasant experience. Had a feeling ANA would be bush league. This trip confirmed those suspicions. It wasn't the crew's fault (though they, unfortunately bore the brunt of my displeasure) so much as the counter's fault, but airlines charging what they are shouldn't be putting passengers or crew in this position. The ticket counter folks literally mislead us. They specifically told us that these were not emergency row seats and that we would have reclining seats and seatback displays in front of us like everyone else. The entire reason I asked is because we got stuck in the last row on the way in with seats that don't recline, which blows for a 12 hour red-eye flight. Instead we got seats that did not recline and a fold out screen that came from the right-hand arm rest. Not the end of the world if one had no choice, but certainly not what I paid for and certainly not what the ticketing counter people stated we were getting (under specific inquiry about the very point). The ticketing counter in particular seems to be skeevy, at best. To the detriment of their own crew, who is left apologizing for things they can do nothing about. As stated, this is a bush league international carrier. Avoid unless you love sleepless nights crossing the international dateline..."

Positiv: "Even though the flight was around 45 min, still got a nice cup of consomme soup while I was working on the in-flight WiFi. Overall good for a short flight but basic interior with poor visibility of safety video on 787-9."
Negativ: "Boarding is a bit chaotic. Only people at the front of the queue can see the correct places to stand, so many people were trying to push in the front of the queue because the signs weren't visible from some angles or from far away. Basically couldn't see the inflight safety videos from my seat (17K) because of the curvature of the overhead bins and positions of the few screens (no seat-back monitors)."

Positiv: "Service by the crew and how boarding is organized by different queing lines for quick and more efficient boarding process."
Negativ: "The personal entertaiment touch screen worked intermitently. When the touch screen did not work, i had to use the remote control to do what i want it to do. Boarding process experience can be improve with better sign for the queing lines and have boarding crew station at end of every quing lines to make sure all passengers are queing in the correct line."

Positiv: "Packed in like sardines with no ability to recline for a red eye flight of 10h was excruciating. Food was not good on this flight though the kids meal was a nice touch."
Negativ: "Seats, food"

Positiv: "I traveled with my wife and twin sons who turned two last month. It was our first time to fly with the boys, and we were nervous about the flight for this reason. Thanks to ANA's staff both on the ground and in the air, everything went very smoothly. When we arrived at Haneda Airport (around 1:30pm), we went to the Special Assistance counter to get a stroller. The staff was friendly and patient, and didn't rush us at all. (It took a little while to get our things in order.) I was surprised to learn that we could check in from there, drop off our checked luggage and receive boarding passes, as well as an airport stroller. In addition, the boy who was awake at the time received an ANA airplane clip. We didn't get to the gate in time for pre-boarding. I was dismayed to find out that we'd have to take a bus to the aircraft. We had the maximum number of carry-on bags, plus two babies, only one of whom was in a carrier, and we learned that the stroller couldn't go on the bus. A gate agent brought our carry-ons onto the bus. She found priority seats for us and a place nearby to fit a bag that couldn't fit on one of our laps. On board, the cabin attendants were attentive and friendly, and gave toys to the boys. When we arrived at Hagi-Iwami Airport, two of them even carried all of our carry-on bags off the plane for us. (They also helped with our carry-on luggage upon returning to Tokyo. In fact, we had forgotten to reserve a stroller for when we deplaned, and a flight attendant tried to find one near the gate, to no avail.) When I think about all the positive experiences we had in a span of about three and a half hours, I am amazed at all the different people who helped to make our journey easier. I cannot imagine it happening in my home country or on most airlines I have flown."
Negativ: "Only the fact that we had to take a bus to the aircraft at Haneda, but the gate agents made it very easy for us."

Positiv: "I got a great value for money ticket from KAYAK, TQ!! ANA is an excellent airline, better service, better leg rooms and cuter crew members than than SQ!!"
Negativ: "In flight meal could be improved"

Positiv: "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
Negativ: "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."

Positiv: "Das Personal war sehr höflich und aufmerksam. Pünktliche Abwicklung. Neues Flugzeug (Boeing 787 Dreamliner). premium Eco hat echten Mehrwert (breite Sitze mit Beinauflagen, Champagner)"
Negativ: "Relativ viele Durchsagen"

Positiv: "Flight was ok"
Negativ: "Again I had a problem with water bottle, I asked small water bottle but they didnt give me one and i asked if they can fill my 2,5 yo water bottle they only fill it half. I asked again for water hours later and they said I need to wait because they will serve dinner (which is 30mins later) This is just very unpleasant experience and I felt like a bad person asking for only water"

Positiv: "Great service by the crew! Excellent food and flight was on time,"
Negativ: "Film and movie offerings and music entertainment while on board should be improved with more selections."

Positiv: "Seating was comfortable, staff were very attentive and obliging, offered tea, coffee water etc frequently. Blankets were also on offer. No comments to make in food or entertainment as not on offer ( as a domestic flight would not expect them)."

Positiv: "The plane wasn't that full so I had a lot of space."
Negativ: "the seat itself is still uncomfortable to put in the extended position to relax. Plus the headrest doesn't move very well so it's hard to get a comfortable head position when trying to sleep. The crew took forever getting everyone on the plane I have no idea why it took so long considering they're worn so many people on the flight. The food wasn't very good except for the marble loaf."

Positiv: "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."

Positiv: "I'm always in awe at how the crew operates, everything is tidy and the services are efficient and utmost hospitality. Look forward to flying with ANA again."

Positiv: "Excellent, polite service, very comfortable seats."

Positiv: "Staff were very nice. Very fast service as well."
Negativ: "Seats were a bit uncomfortable"

Positiv: "Ground staff was very helpful, we had an overweight luggage and they kind out provided a complementary package box to redistribute the weight instead of charging us extra baggage fees. The flight attendants were caring and offered great service. The entretenimient system on board was easy to use and had a large library of movies."

Positiv: "The flight was very well organized and the plane left on time and arrived exactly on time. The service was excellent even though the plane was close to full."
Negativ: "Nothing"

Positiv: "The meals were delicious. Japanese option was a seafood bento and breakfast grilled whitefish. Tasted fantastic and well presented."
Negativ: "The premium economy seat was about average. Comfort okay but not the best for sleep."

Positiv: "Free alcohol on international flights is always a plus."
Negativ: "The movie selection was not as expansive as I've seen previously."

Negativ: "I asked to move my seat to an aisle seat in order to not disrupt a neighbor when needing to use the washroom and was kindly given another seat by the flight attendant but then was later asked to move back to my center seat. Having me move around caused confusion and made a ackward situation for me."

Negativ: "No individual air conditioning. Centralized AC got hot. Old plane 777 Once I got to lax, there were no guide on getting to domestic connecting flight (united). After getting pampered with awesome ANA service, you get slapped with horrible united customer service."

Positiv: "High quality fit out, amazing flight crew, great food."
Negativ: "Movie selection could be greater."

Positiv: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Positiv: "Most comfortable economy flight I've ever taken, good legroom, excellent customer service, tasty food, best toilets!"

Positiv: "Die meisten Crew Mitglieder waren nett"
Negativ: "2-4-2 Sitzreihen"

Positiv: "The flight was okay."
Negativ: "- I had to pay extra for lunch and (alcoholic) drinks. - The pasta was overpriced and tasted like nothing - At the destination we had to wait for 35mins in the plane, before we could get out."

Positiv: "Guter Service"
Negativ: "Pünktlichkeit"

Positiv: "Comfort seating. Not a crammed flight."
Negativ: "Specialist assistance was not offered to me when arriving. Had to walk to baggage claim on my own. My boarding pass requests assistance be offered."

Negativ: "fragte man sich leider auf diesem Flug. Keine Monitore mit den Infos zum Flug (wo sind wir, wie lange dauert es noch, etc...) Kannte ich so noch nicht. Bordpersonal war sagen wir mal nicht unfreundlich, mehr aber auch nicht. Höflich, zuvorkommend und aufmerksam ist anders. Der Flug ging von Berlin. Es lag also auf der Hand, dass sehr viele Fluggäste deutsch als ihre Muttersprache haben. Das störte die Flugbegleiterin aber nicht. Sie sprach ein so schnelles und undeutliches Englisch, dass sie nicht bis gar nicht zu verstehen war."

Positiv: "Seats were rather comfy, food was good for an airplane, staff was great."
Negativ: "Having to go through security twice, but that is not the Irline’s fault."

Positiv: "Crew was polite, good price"
Negativ: "Three bathrooms were out of order"

Positiv: "Everything was fine - crew was attentive, punctual in serving and genuinely kind! One flight attendant (lady) gave me a compliment and even acknowledged me while walking through the airport! The plane was very clean!"
Negativ: "Seating: there were numerous empty seats in the middle section of the plane but passengers were crammed in the outer seats by windows. A kind, gentleman passenger who helped me put my carry-on up in compartment let me know I was able to sit in the middle section!"

Positiv: "movies"
Negativ: "food is never miss so nad"

Positiv: "Loved crews."
Negativ: "Our plane was delayed for 5 hrs. On top of it, they brought in a smaller plane with 100+ less seating than original one which caused us losing our reserved seating. They refused to give us our seating arrangements up until the boarding time. All the other passengers had boarding tickets but us. So our family couldn’t sit together. I had a super pleasant experience with Air Canada prior to this trip so it made me so sad. On the other hand, crew were fantastic. We missed our connecting flight but they took care of us so I was happy in that sense."

Positiv: "Entertainment unit and comfort were standard 5/5 for both"
Negativ: "Boarding a massive 777 is difficult but some how other airlines do it smoother. Not sure how boarding 3 zones at once makes sense, which created a long que. Plus a delayed plane didn’t help the matter Unnecessary comments by one crew member while passengers were putting away their luggage were over heard and provided no value to the situations. Cup of noodles and a 3 tiny pieces of beef plate were provided for dinner which was very disappointing. While a typical egg breakfast and snack were also provided. Hot beverages were generally not served due to turbulence and water service during the 12hr flight was minimal."

Positiv: "Crew were nice."
Negativ: "Food was terrible."

Positiv: "Alles gut, wie erwartet. Cool, dass Internet im Angebot war."
Negativ: "Klar, die Flieger werden immer enger... aber für die Umwelt ist es schon besser, wenn dafür weniger Flieger starten also beklage ich mich auch nicht so sehr drüber. Am Besten wäre es, wenn es mehr Züge gäbe für solche kurze Strecken."

Positiv: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"

Positiv: "Had an aisle seat."
Negativ: "I thought boarding was more difficult than normal with the gate configuration. Hard to hear announcements."

Positiv: "Pretty good flight for 11 hours. Tight spaces but the entertainment and crew were good. The cookies y'all serve with the cranberries in them are the bomb."
Negativ: "The breakfast meal smells funny and not as appetizing. It's a little weird they give you Noodles in a cup ramen for a snack - all that salt."

Positiv: "Lowest fare"
Negativ: "Online checkin failed, airport kiosk couldn't handle how names are written on Japanese passports (it's English) and had to wait 2 hours on the line to check in because they were down to 1 agent toward the end. Made it to the gate just as boarding started. Very limited entertainment options for modern day airlines. Uncomfortable seating."

Positiv: "staff was great. Nice variety on the entertainment selection, movie and TV"
Negativ: "seats are a little too crammed."

Negativ: "The movie selection was not very good. No recent movies available. Also in the beginning, about half and hour, the entertainment system did not work."

Positiv: "The speed of the flight to Canada and then to Tokyo was excellent. The room and the boarding crew on the plane were all awesome. The only complaint I had was about the food. I think they were going for more of a regional food choice flying to Tokyo. But the "snack" of a Cup of Ramen noodles seemed like a slap in the cultural face. I'm American and felt a little offended by the Ramen Noodles. But other than that the experience was awesome!"
Negativ: "The cheap American Ramen Noodles"

Negativ: "Limited luggage spaceli"

Positiv: "Das Boarding und die Durchführung waren super. Das Personal sprach Französisch. Nicht alles wurde auf Englisch wiederholt. Getränke wurden NUR EIN MAL angeboten. Essen hat Geld gekostet - nicht gut. United Airlines hat zwar auch essen Gegen Geld angeboten, aber hat mindestens 3 Mal von sich auch Getränke angeboten. Also von sich aus."
Negativ: "Kaum Beinfreiheit. Essen nur gehen Geld."

Positiv: "Everything is good"
Negativ: "Nothing."

Positiv: "The crew on board the plane was as good as can be expected. They were polite and tried to be helpful."
Negativ: "From the time of booking the flight, we tried to sort out our profiles, provide passport and KTN, and frequent flyer info, as requested when we booked. Website problems were numerous, from being kicked off multiple times, to refusing to accept my info. I tried numerous times to call on the phone since the web site didn't work, but either didn't get through or was directed back to the web site. Eventually, I reached someone that told me it would be best to just sort it out at the airport. At the airport, I was told I should have set things up ahead of time. In the end, two of us traveling together, with work to do together over the course of the 13 hour flight, ended up sitting on opposite sides of the plane, and didn't get fed because they ran out of food. This shouldn't happen to anyone, but having paid for premium economy seats, you can imagine I was even angrier. We brought this up with a customer service rep in person when we landed and were told that she had no power to do anything and that we should call when we got home. And just to top things off, when I realized I couldn't get work done, I tried watching a movie and learned that the audio jack on my entertainment system was broken."

Negativ: "Lost luggage but no contact person was at CMH airport and next day no phone calls from airline nor website does not get update so we had no idea where the luggage were"

Positiv: "When I spoke to one of the stewardesses about how this was the second time in a week that Air Canada failed to prepare a vegetarian meal for me, she listened to me and somehow pulled something together. All other employees were courteous, as well."
Negativ: "On both my departure and return flight, Air Canada insisted I did not tell them ahead of time that I was a vegetarian. I am sure I did it for the departure, and I am absolutely certain I did it on the return. I contacted them because I didn't want to go hungry on another 10+ hour flight. I think, what happened was, another vegetarian who didn't order ahead requested a vegetarian meal and got mine. I was told I had to verify 48 hours before my flight. Why? Could I have become non-vegetarian in that amount of time? You should have to say it only once. I have never had this problem on any other airline, and it happened the only two times I've flown Air Canada. The light positions are terrible; my neighbors' light shown directly into my face the entire flight."

Negativ: "My husband went onto the plane in Toronto bite-free and left the plane in Toyko with over 20+ bites from what we assume were bed bug bites. This left us in a panic about dealing with bed bugs. Apparently, bed bugs on planes are becoming more common place! We've contacted Air Canada via email about a week ago and are waiting to hear back from them. Furthermore, the flight to and from Tokyo did not allow much time for sleeping. The flight attendants were going up and down the aisles very often with meals/snacks, drinks, duty-free, and charity requests. I was expecting a lull after the dinner meal where they would dim the lights and limit services for a few hours, but it did not happen. While impressive how many services were available it was a bit much and would have preferred less to allow for some quiet time. Finally, the return flight from Tokyo to Toronto there was a single flight attendant who was quite rude to the other attendants as well as passengers. While boarding a lady in front of us didn't have her boarding pass when entering the plane but was with her husband. This flight attendant asked her for the pass, and she said she knew where her seat was because her husband was right in front of her and they were sitting together (at this point we had our boarding passed check 3 times before even boarding the plane). The attendant raised her voice at the lady and told her it didn't matter and that she needed the pass. Within a few minutes, she was getting after a few flight attendants for insignificant things. This behavior continued throughout the flight, very unprofessional. This was my first time flying Air Canada and I was not impressed."

Positiv: "Air Canada is definitely good quality for the price! The crew is great and the overall comfort of their flights is great."
Negativ: "The long-haul transcontinental flights haven't been upgraded with wifi just yet, so a 12 hour business flight without internet. Also, it was hard to know how to upgrade my seat on the return flight; I would have paid for it but couldn't figure out how to upgrade when checking in."

Positiv: "Dieser kurze Flug verlief schnell und komfortabel. Es gab Internetzugang am Board, der gut funktionierte."

Negativ: "Flight delays"

Negativ: "the staff at Toronto airport are awful. all of them gave me different instructions when my reservation between Toronto and Newark was cancelled. they left my checked in my suitcase at Toronto and delivered to my apartment 2 days after. I don't want to use them again!"

Positiv: "A reasonable amount of leg room (I'm 6'1" and didn't have my knees pressed against the seat ahead), decent selection of films, and regular food--airplane food, but decent for that."

Positiv: "der sessel ist wie ein altes economy-sessel, das essen ist schöner angerichtet, und es gibt mehr platz"
Negativ: "leider ist die standard-economy-klasse viel enger geworden"

Positiv: "Flight arrived early and I had a 4 hour layover. I was able to quickly get onto an earlier flight, and I was even upgraded to a better seat."

Negativ: "I didn't like the fact that because the flight from Bradley to Toronto was late I almost missed my Tokyo flight.. It would not have been such a big deal if I wasn't going all the way to-Tokyo. And had to go through customs. The commuter plane was delayed getting to Bradley. I got to Toronto, and again we had to wait on the tarmac. They knew we were coming and were late as it was. Canadian air also knew I had to catch a flight to Tokyo. I thought my connection times were to close and I was right. No one told me that I had to go through international customs. So, I was in the wrong place.When I made that discovery I literally ran to customs and asked to cut in line. Again I ran to get to the gate. They were boarding when I arrived. Why I say did you put me through all that when it was avoidable? Then on the way back after a 14 hour flight I had a 6 hour delay to get back to Hartford. Why was that I ask? The same thing happened last year. And you didn t fix it yet? Nightmare. And lets not even talk about the food on the plane. I make sure I eat before the flight if I have time.In this case there was no time. I also had to change flight dates. I was on the phone for 1.5 hours on hold. Only to be told that I was calling the wrong place. So, that's my Air Canada experience. Some sort of cash or check rebate should be in order. Not a voucher to fly with them again."

Positiv: "The only thing good about the whole trip was the stewardesses were very good at their job and very helpful but the seats were uncomfortable and dirty and they were too close together and very uncomfortable to sit in"

Positiv: "Less than 2 hours. The plane was a very quiet and smooth ride. It was NOT the plane we were scheduled to be on. Problem was not with the actual plane. It was a baggage problem. See below."
Negativ: "When we checked our baggage in Washington, D.C., we were told we would not see our bags until we arrived in Hiroshima. That turned out to be misinformation. When we arrived in Tokyo, we were told we would have to pick up our bags at baggage claim and take them to our connecting flight area. We only had 1 3/4 hours between flights and it took us over an hour just to get our bags. By the time we got our bags and got to the drop off point for the connecting flight, it was way past the time when they stopped accepting bags for the connecting flight. This caused us a lot of stress. We are not seasoned travelers, we were traveling in a foreign country with a language we are unfamiliar with, and are elderly. We got into 2 wrong lines before a fellow traveler with the same situation helped us. She spoke Japanese and was able to put us in contact with someone who could help us. We were fortunate to get a flight an hour later to our final destination. Now we worry about the return trip having a similar problem."

Positiv: "The in-flight entertainment console was fast and responsive. There were many movies to choose from. Cabin crew was friendly and helpful."
Negativ: "Seats were, as usual, cramped. Not enough food was served."

Positiv: "I eventually got home."
Negativ: "Non weather related cancellations of 10 flights to the US and every other flight was delayed by a minimum of 2 hours. Many flights were delayed by hours then cancelled later on. There was no explanation from the staff. Also, one of the door fire alarms kept going off every few minutes and it was never fixed but eventually shut off. Very unreliable air carrier."

Negativ: "It is Air Canada Express. It has long delay hours both to and from for us traveling from Chicago O'Hare to Japan. No explanation. Made us missed out flight in Tokyo and had to stay at hotel. Air Canada did not honor our flight mileages because of their delay, they had to put us to UA. UA was bad too."

Positiv: "The entertainement system was great, unfortunately some of the movies were said to have english subtitles, but no matter how hard I tried... None."
Negativ: "I wish I could of had a vegetarian meal, but there was no flexibility and I don't believe I was offered the choice during check-in...."

Negativ: "I was not able to select the seat in advance although I purchased the ticket way in advance. We should be able to choose a seat online in advance. Especially when you are traveling with another family member a friend, you don't want be seated away from each other. That was one of the issues I had with Air Canada."

Positiv: "The flight had good entertainment, decent food, good service, and it left on time. I've never been really impressed with Air Canada but they provide great value for the money as they have sort of become the budget airline of international travel without having a true "budget airline feel." I'll take a good flight to Tokyo with Air Canada for $1100 over an excellent flight to Tokyo for $1500 or $1600, or maybe more. I also like the option of having a long layover in Toronto or Montreal with Air Canada, as these are good cities to spend a few hours in. On the flight back from Tokyo, I had a nice layover in Toronto that lasted almost a day."
Negativ: "The electronic/entertainment system went down for a about an hours so that was annoying. This only happened on the return flight but it was enough to create anxiety and make you wonder when it's going to come back on. Airline food is hardly ever much but it's pretty dull on Air Canada. It's not a bad idea to bring some of your own food and alcohol onto an Air Canada flight. The service was good but the stewards don't seem to enjoy their job as much as on some other airlines."

Positiv: "My family and I flew Air Canada to Narita in Japan and back. The service was outstanding, the flight was without delays and the cabin and restrooms were clean."
Negativ: "The food could improve, not asking for gourmet but a but more quality in their offering"

Positiv: "We really appreciated their attentiveness towards my mother who needed wheelchair assistance. We were both very impressed with the flight, crew, even the luggage was out in minutes after our arrival at the baggage claim. Thank you for your professionalism!"
Negativ: "We upgraded to the bulk-head seats for the long 12-hour flight. The seat I had (second from the aisle) had the bolted framework (where the computer screen tucked into) sticking out. Since I'm short, this really interfered with my left leg room. On a normal flight, this probably wouldn't have even mattered, but since it was a 12-hour+ flight, and I paid an extra $120 to upgrade to that seat, it was a little disappointing. But, again, a small complaint to the great service we received."

Negativ: "We almost missed our connection and no concern, communication, or assistance from crew. They should allow close timed flights priority thru process."

Negativ: "Food was horrible. The dinner was horrible rice and a meatball looking thing that was suppose to be chicken. I can't eat eggs so I couldn't eat the egg. The porige was awful"

Positiv: "I was extremely uncomfortable in my assigned seat. One of the flight attendants found a more comfortable spot for me and she was pleasant to talk to."
Negativ: "One of the flight attendants woke me up when I was seated in my wife's business class seat. She then said "go back to your seat in economy" in a tone that was dripping with condescension."

Positiv: "Haneda is a beautiful airport and the airline staff there were great, as service generally is in Japan."
Negativ: "need to devise a better boarding process--small number of zone 1 and 2 passengers, then massses in 3, 4, and 5. More zones or more thought into how to improve customer experience for all."

Negativ: "The announcement about turbulence were to much. Could have been way more subtle or shorter"

Positiv: "The gate counter gentleman was fantastic. I was seated at the window and I had lost my compression socks on the flight just a couple days before so I wanted to be able to get up and stand without climbing over a passenger. Since I am over 60 years of age, I asked if there was an opportunity in the very back to have an empty seat next to me. Me did find me one and I TOTALLY appreciated it. I used to have the status to have the better seats and it was hard to lose that...this was wonderful. Thanks for making me feel valued."
Negativ: "The communication while we were awaiting the delay due to thunderstorm. We did get 2 updates, but I feel over communication better than under ;)"

Negativ: "The front desk in Vancouver, Canada did not allow me to board the plane to Tokyo. I am supposed to attend the memorial service of my Mom who passed away two days before."

Positiv: "Sehr positiv dass man der Person neben mir einen freien Platz anbot und wir dadurch mehr Platz hatten. Sitzplatz hatte ausreichend Platz und das Unterhaltungsprogramm war sehr gut."
Negativ: "Frühstück hätte besser sein können"

Negativ: "Had handicap access seats & the gate reassigned us to bad seats & apart"

Positiv: "Crew was fine"
Negativ: "My flight was delayed 2 hours"

Positiv: "Seating choice options could be improved."

Positiv: "Poor"

Positiv: "Friendly crews"
Negativ: "Meals"

Negativ: "More tv selection"

Positiv: "Crew didn’t interact-but in all fairness it was only a 2 hr flight"
Negativ: "Plane moaned groaned and squeaked with every movement. Turbulence was nasty in the first stage decent"

Positiv: "Seats were comfortable"
Negativ: "The food was literally inedible. The breakfast of mushroom omelette and sausage was so unsavory, I could see the line where the outter “eggy” shell covered the inside, decidedly less eggy and hidden section. I had to stop eating it after 3 bites. Very disappointed with food quality."

Negativ: "Seating very tight. Difficult to get in and out, or to get your things from under the seat."

Negativ: "Pünktlich"

Positiv: "The crew was very nice and I appreciated the entertainment options"
Negativ: "I have a receipt showing Austrian airlines, was unable to check in online, so I waited in a very long line to get to the Austrian counter only to be told that my flight was actually a United flight and I would need to go wait in that long line for my ticket."

Negativ: "More room. Not losing my luggage at the end of long flight."

Negativ: "Quick and easy. Great crew."

Positiv: "Entertainment options were good. Food was good."
Negativ: "The flight attendants were terrible. Rushed, cranky, and fake. Didn't want to share what was actually in the Pasta or Chicken. As if anyone wants to just choose pasta or chicken without knowing what the hell is on it. Ridiculous"

Negativ: "Seats very uncomfortable Planes tatty Toilets very dirty"

Negativ: "bei einem 45 min Flug kann man nicht viel anders machen"

Positiv: "eingentlich war gar nichts wirklich gut. sondern max mässig"
Negativ: "Es gibt 2x auf einem über 11 Stunden non-stop Flug was zum essen:Nach dem Start und einmal 1,5 Stunden vor der Landung. 9 Std. nichts. Wenn dann eine Stewardess helfen will mit einem kleinen Snack aber von einem Kollegin gebremst wird, dann finde ich das unverschämt!! "Wir machen keine Ausnahmen!""

Positiv: "Personal freundlich und in dem Fall war der Punkt 20 Minuten überpünktlich"
Negativ: "Wie üblich auf diesen kurzen Flügen keine Bordunterhaltung. Relativ wenig Sitzabstand wie sonst aber auch üblich (bei knappe 1,90m) wenn kein spezieller Sitz mehr frei ist."

Positiv: "Crew members was nice,"
Negativ: "Seat was okay and plane was a bit delay."

Positiv: "Lufthansa did a great job in their customer service, their movie selection to include their technology available to each customer."
Negativ: "the Seat was uncomfortable after an 8-hour flight. I have taken many 14+ hour flights to distant locations so I was surprised how quickly their seats caused discomfort."

Positiv: "late.............."
Negativ: "late"

Positiv: "Leider verspätet"

Negativ: "Zero entertainment. Too cramped"

Negativ: "This airline is never on time. Their employees are rude and unhelpful. Planes were dirty! I won’t fly them again"

Positiv: "Food was way better than I expected."

Negativ: "Entertainment während des Fluges nur gegen Aufpreis mittels Kreditkartenzahlung möglich"

Negativ: "- knapp unter 6 Std Flugzeit und nur ein Mini-sackerl bretzen zum Essen - für jedes Gepäckstück wird kassiert"

Positiv: "Flug hat Minimumkriterien erfuellt. Puenklichkeit und Sicherheit. Getraenke wurden offeriert."
Negativ: "Ich bin klein und fand es beengend. Das überraschendste war aber das komplett fehlende Unterhaltungsprogramm. Nicht mal ein gemeinschaftlicher Monitor. Dies bei einem 4h Flug. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Nothing at all"

Positiv: "On time, no issues."

Positiv: "Got to gate on time. Attendants nice, good service"
Negativ: "seats of course. No room anymore"

Positiv: "Business Class entsprach voll den Erwartungen, nur das erste Mal war der Flug rückwärts"

Positiv: "Prinzipiell ok aber nicht First Class Standard, wie gebucht"

Positiv: "Flight attendant where very nice and courteous"
Negativ: "Entertainment took a while to upload or kept freezing on screen"

Positiv: "Flights on time"
Negativ: "Luggage arrived 2 hours late on separate flight"

Positiv: "Siehe Bewertung in den Kategorien. Essen ok, Boarding entspannt und ein guter Flug für den Preis (sehr günstig)"
Negativ: "Nicht sehr viel Platz, zu wenige Getränke über den Flugzeitraum, Personal nur mäßig freundlich, kein Boardentertainment am Platz nur über zentrale Lautsprecher aller 4-5 Reihen (Flug durchgeführt von United)"

Positiv: "Guter Komfort und gute Beinfreiheit zu den Vordersitzen so dass man auch nach einem Langstreckenflug von München nach San Francisco entspannt ankommt."

Negativ: "... und alles kostet extra: Bordunterhaltung, Essen, Bier."

Positiv: "Decent flight made it there I time. Flight attendants were very nice and helpful"

Positiv: "Friendly service! Good legroom"

Positiv: "Coffee with cookies!"

Positiv: "Wir waren sehr knapp dran. Wir erreichten den Flieger nur, weil uns Airline Angestellte geholfen haben und wir durch den Flughafen gespurtet sind."

Negativ: "I was seated right behind first class. While still on the runway and for about the first 15 minutes of flight, There was literally a few frozen water drops, condensation I guess, dripping down on me because it was like a walk-in cooler. I asked for a blanket and the flight attendant said they were for first class only. He did then get me one and said "I had one left." Obviously a lie... but I was grateful for the blanket at that point because I was very cold. Other than that it was a fine flight and check-in was a breeze online."

Positiv: "Nothing"
Negativ: "Air Canada flight from Ontario to SFO was operated by United. Our flight was delayed by 2 hours and we ended up missing our connection. The customer service on the phone from both Air Canada and United would not take responsibility and continued to advise to call the other company to reschedule the flight. Not only did we miss our connection but our checked bag was rerouted onto another flight with no formal notification."

Negativ: "Having a medical issue, requested for an isle seat but unsuccessful."

Positiv: "Nothing"
Negativ: "Purchased ticket and it was this thing called Basic Fare Ticket???? Which means No refund, No Cancellation or Rescheduled Flights! You cannot pick your seat and will not be able to purchase a better seat even if it says available. Paid way too much and had to stay longer for my father's heart attack and lost the ticket and had to but a 1 way ticket back home and had to purchase my seat on top of all this. Over $1600 paid and still wanted $80 for my seat of choice. How Greedy."

Positiv: "They had many movies selection."
Negativ: "N/A"

Mehr zu ANA
Informationen zu COVID-19

Sicherheitsmaßnahmen von Fluggesellschaften, die von Tokio nach Linz fliegen

Fluggesellschaften, die von Tokio nach Linz fliegen, haben zusätzliche Sicherheitsmaßnahmen ergriffen und ihre Richtlinien angepasst, um Reisende in der aktuellen Situation besser zu befördern. Die Richtlinien variieren je nach Fluggesellschaft.

Erhöhte Hygienemaßnahmen

Das Flugzeug wird täglich gereinigt. HEPA-Filter wurden auf Flügen von Tokio nach Linz in der Kabine installiert.

Maskenpflicht

An Bord muss ein Mund- und Nasenschutz getragen werden. Masken werden auf Flügen von Tokio nach Linz bereitgestellt

Abstandsregeln für Sitzplätze

Sitzplätze in der Mitte auf Flügen von Tokio nach Linz nicht verfügbar

Tests vor dem Flug

Antikörpertest, Test auf Symptome auf Flügen von Tokio nach Linz

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