Finde günstige Flüge von Schottland nach Graz

Positiv: "Not one thing about my experience."
Negativ: "The alertness of the staff, the boarding process, the knowledge of the staff. Not breaking my luggage!"

Positiv: "Guter Service, es hat immer Snacks und Getränke zur Verfügung. Toiletten sauber."
Negativ: "Einige Mitarbeiter waren ziemlich demotiviert."

Negativ: "Swiss air returned my bagage damaged and there is no way to report it!"

Positiv: "Friendly crew, smooth take off and landing and generous on things to eat and drink."
Negativ: "None. Keep up the good work."

Negativ: "Teach Swiss Airlines stewardesses Lorena kãrli and Sabrina stadler manners. They are impolite and racist. Typical cold Swiss hospitality"

Positiv: "About as good as they come."
Negativ: "Nothing."

Negativ: "Nothing Everything was excellent"

Positiv: "Sauberkeit.Gut Informiert"
Negativ: "Das Verpflegung"

Positiv: "gut organisiert"
Negativ: "Snack war eiskalt"

Positiv: "The crew was polite and continuously offering drinks, headphones and food/snacks. Kept us comfortable and happy during the flight!"

Positiv: "Genügend Beinfreiheit, nettes und zuvorkommendes Personal"
Negativ: "Einstieg ins Flugzeug bei schlechtem Wetter war eher unangenehm"

Negativ: "Grosse Verspätung, alte und unbequeme Sitze"

Positiv: "Both the flight crew and the flight attendants were great. It was the smoothest landing I have had it quite dome time"

Positiv: "Die Crew war nett und da war trotz guter besetzung des Flugs genügen Platz für Handgebäck in den overheads"
Negativ: "Wir hatten Pech, da wir wahrscheindlich im ältesten Flugzeug der Flotte flogen. Wir sind gut angekommen aber mit etwas modernerer innenaustatung wre das ganze noch angenehmer gewesen."

Negativ: "Der Informationsserivce von Kayak war die reinste Katastrophe. Ich habe keine Buchungsnummer erhalten, wusste nicht zu welchem Terminal."

Negativ: "The HVAC system was apparently defective and passengers in the mid-section of the plane, myself included, were bundled up in winter jackets and blankets."

Positiv: "Leider ziemlich unfreundlich, ungewöhnlich für Swiss"

Positiv: "Pünktlichkeit"
Negativ: "Das Sandwich ist nicht zum verzehren, kalt und fast keine Inhalt"

Negativ: "Verspätung, Informationen beim Boarding"

Positiv: "Freundliches Personal; nützliche Informationen zu Verspätungen etc."
Negativ: "Sehr wenig Beinfreiheit; Verspätung beim Abflug, Warteschleife vor Landung"

Positiv: "Crew was very attentive, information from the cockpit was enough to let us know but not disruptive"
Negativ: "Boarding was one long line that other passengers in the airport had to walk through. This was difficult for passengers with kids and those with needed special accommodations Ike wheelchairs, canes etc"

Negativ: "SWISS HAT SICH GEWEIGERT MEIN GEPÄCK NACH DUBAI durch zu checken - Trotz Business Class Ticket"

Positiv: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Negativ: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Positiv: "The pilot had to land with rough wind, he did a good job and the peace of chocolat we always get leaving the plane."
Negativ: "Swiss was delayed for in total 1 hour (start incl. landing), the sandwiches with Swiss are terrible in general, nothing extra to drink or eat although the delay and time of flight made it impossible to have dinner."

Positiv: "Die lockere, freundliche Art des Personals. Trotz günstigem Tarif erhielt jeder ein kleines Sandwich...vielleicht aufgrund der 45 Minuten Verspätung, was ja nun einfach passieren kann."

Negativ: "Verspätung"

Positiv: "Sehr freundliche Personal ."
Negativ: "Verspätung"

Positiv: "Besatzung war heute wirklich super und sehr zuvorkommend!"

Positiv: "Left on time"
Negativ: "I wanted to get some work done on.y flight but I couldn't even open my laptop screen more than a few inches."

Negativ: "Special Meal war nicht wie bestellt verfügbar."

Positiv: "Sehr nette Crew"
Negativ: "-"

Positiv: ";Flight attendants very attentive;"
Negativ: "Leg space far too tight; could barely move; Unable to see TV screen due to angle, even at max tilt; Food was inedible; perhaps acceptable as dog food; Toilet seat would not stay up for male to pee. Worst international aircraft I've ever experienced. Recommend upgrading before selling any more seats."

Positiv: "Everything"

Positiv: "The food that I did get was decent There was wine A couple decent movies were available"
Negativ: "They were basically out of food almost everytime they got to me. The Arm rest only went half way up They didnt pass out water as much as they usually do"

Positiv: "Swiss took care of arranging hotel for us and substitution flight."
Negativ: "Missed connection flight because of delay"

Positiv: "N/a"
Negativ: "I purchased ticket for my mom with one stop and they cancel that flight and gave her alternative flight with 2 stops.Not cool since my mom is olderly woman and not able to change so many air crafts."

Positiv: "Netes Personal, Gutes Essen, Viel Essen, Schöne Sitze"
Negativ: "Bordunterhaltungssystem stark veraltet sowie nicht funktionsfähig (Flugkarte fehlt, Filme werden mit extremen Bildstörungen abgespielt, Sehr schmaler Sitz, wenig Beinfreiheit, Ein Flug mit United ist da sogar besser!!!"

Negativ: "Kurzfristiger Wechsel des Flugzeugs, Änderung des Sitzplatzes"

Positiv: "Crew war trotzdem bemüht"
Negativ: "Getränke vorab fürs lange warten wären gut gewesen. Die Hitze im Flugzeug war unerträglich, die letzten 20 min. wurde es dann doch noch besser."

Positiv: "From boarding to disembarking, flying SWISS First is an experience. Attention to detail, great staff, wonderful food. And the seat is very roomy and comfortable."
Negativ: "Sadly, the IFE system was malfunct -but there were magazines and newspapers instead."

Negativ: "Duty free---The plane was not able to take credit cards because machines not working and that was the same problem on flight ZRH to BCN. The power adaptor I wished to purchase was not available nor was a 2nd umbrella. Page 90-91 of your Duty Free Magazine."

Positiv: "Hilfsbereitschaft und Freundlichkeit des Personals. Das Essen war sehr gut!"

Positiv: "It is always a pleasure to fly with Swissair. They are so much better than the other airlines on the Europe - US flight. Food was very good, we even received an ice cream for extra snack. Kids received nice activity books. The movie selection was huge."

Positiv: "Since the flight from Palermo was 1hr. late. Swiss air took us privately to check our passports and directly into the plane. That was Excellent Or we would have missed our flight. We made it into the plane, too bad our luggage din`t."
Negativ: "Not enough room between seats for international flight."

Positiv: "Leicht verspäteter Abflug, aber nur um ein paar Minuten. Das Boarding ging schnell und unkompliziert, obwohl der Flieger ausgebucht war. Platz fürs Handgepäck gab es genug, da grössere Handgepäckstücke kostenfrei abgegeben werden konnten. Beim Einstieg bekamen wir auch gleich ein Tütchen Chips in die Hand gedrückt. Getränke wurden später auch noch gereicht."
Negativ: "Aufgrund den Wetterverhältnissen mussten in Zürich die Anflugswege abgeändert werden. Wir flogen ein paar Schlaufen und und landeten so etwas verspätet in Zürich."

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Sauberes Flugzeug"
Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "gut zeit, die service on board sehr nett, flugzeug sehr angenehm, alles perfekt vielen dank"

Positiv: "guten service pünktlich"
Negativ: "kaputte Sitze alte media Gerät"

Negativ: "Hygieneplan scheint nicht vorhanden zu sein. Boarding ohne Abstand und aussteigen unter chaotischen Zuständen. Reihen werden zum Ausstieg aufgerufen, obwohl der Gang noch völlig blockiert ist mit anderen Passagieren. Anti Covid-19-Maßnahmen scheinen hier noch ein Fremdwort zu sein. Sehr enttäuschend und beängstigend. Andere Airlines (Swiss) sorgen für ein besseres Sicherheitsgefühl."

Positiv: "The audacity of your gross negligence in a time of global pandemic."
Negativ: "Any semblance of social responsibility or ethical behavior."

Positiv: "Vegetarian option of the food. Constant hydration"
Negativ: "WiFi"

Positiv: "La atención de la tripulación es la mejor que he visto. El servicio de alimentación es muy bueno."

Positiv: "Service super, pünktlich und perfekte Landung/Abflug!"

Negativ: "Verspätetes Boarding früher ansagen."

Positiv: "Ruhiger Flug - in time"
Negativ: "Zu früh :-)"

Positiv: "Everything other than luggage situation"
Negativ: "Luggage left in London and had to pay for baggage when Momondo said luggage was included"

Positiv: "Crew war nett"
Negativ: "Passagiere wurden umgesetzt"

Positiv: "Got to ride on a Boeing 747 Intercontinental!"
Negativ: "It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares."

Positiv: "No delays."
Negativ: "The entertainment monitors were SUPER laggy with response. Image quality wasn't great."

Positiv: "stewardessen"
Negativ: "das pathos"

Negativ: "Verpflegung fehlte kpl"

Positiv: "Tolles Personal"
Negativ: "Leider sehr unruhiger Flug, starke Kurven, viele Vibrationen"

Negativ: "Statt Streichung des letzten Fluges am Freitagabend eine Durchführung des selbigen"

Positiv: "Pilotin war eine Katastrophe. Flug ungleichmäßig und die Landung total schlecht. Das. hintere Teil ist aufgeschlagen."
Negativ: "Landung und Flug"

Positiv: "Tolle Besatzung und zuvorkommender Service. Gute Programmauswahl"
Negativ: "- Flugzeug brummte so dermaßen, dass es nicht möglich war zu schlafen. Ich stieg mit höllischen Kopf und Nackenschmerzen aus. Ich weiß nicht, warum der Sitz so am vibrieren war. - FLugzeug war etwas älter - Software und System waren recht langsam. Touchfunktion leicht fehlerhaft."

Positiv: "The crew on the aircraft were polite and food was satisfying"
Negativ: "The agent checking me in with my friend was awful. And the agent to collect payment for my luggage read all of my debit card information out loud several times in front of a room full of people. Outraged"

Negativ: "Flug war 4 Stunden verspätet"

Positiv: "Everything, I love Lufthansa"

Positiv: "Wir sind First Class geflogen, hatten Sitze in der Mitte nebeneinander. Trotz des streckenweise holprigen Flugs hatten wir es sehr bequem. Freundlichste Betreuung während des gesamten Fluges. Wegen der Kaschmir-Krise wurde der Flug umgeleitet und dauerte ca 40 Minuten länger. Wir konnten den buchstäblich erstklassigen Service also länger nutzen. Die Flugbegleiterinnen hatten in der Ausnahmesituation alle Hände voll zu tun. Wir haben uns trotzdem bestens betreut gefühlt."
Negativ: "Das laktosefreie Menü war nicht auf First-Class-Niveau."

Positiv: "Neues Flugzeug, gutes Angebot an Bordunterhaltung, sehr freundlicher und angenehmer Service"
Negativ: "Nichts zu beanstanden"

Positiv: "Der Flug war pünktlich und wir hatten Essen und Trinken an Bord."
Negativ: "Es war etwas kalt an Bord und das Flugzeug ziemlich alt und laut."

Positiv: "Personal an Bord war trotz Verspätung aufmerksam- der Pilot liess sich sogar zu ein paar spassigen Bemerkungen hinreissen."
Negativ: "Der Flug ging 1 Stunde verspätet, weil die Maschine schon verspätet aus München kam. Am Gate gab es zunächst überhaupt keine Info/keine Ansage. Über die Verzögerung wurden die Gäste erst durch eine SMS informiert. Es dauerte dann ca. 30 Minuten bis die Dame am Gate sich eine erste kurze Ansage abgerungen hat. Das Boarding dauert schließlich auch unendlich lange/ Maschine war komplett ausgebucht. Besser wäre gewesen, von hinten nach vorne die Maschine zu füllen, nicht kreuz und quer durcheinander, bis jeder dann sein Gepäck verstaut hat - das kostete zusätzlich Zeit."

Positiv: "A320neo. Gut gelauntes Bordpersonal trotz verzögerter Abreise und später Ankunft"
Negativ: "Kommunikation der Verspätung am Flughafen. Recht plötzlicher Gatewechsel trotz absehbarer Verspätung. Zu wenig Vorfeldpersonal für zeitgerechte Verladung"

Positiv: "Selten einen guten und reibungslosen Flug gehabt wie eben mit Lufthansa. (Sonst meist BA, Easyjet oder Eurowings) Gab ein leckeres Pausenbrot (Salami oder Käse) und Getränke. Heutzutage nicht mehr selbstverständlich. Flug war pünktlich, trotz 25 min Taxi in LHR. Bequeme Sitze und sauber! Verständliche Durchsagen in angemessener Lautstärke (DE und engl), bin überrascht. Angenehme Kabinentemperatur (auch nicht selbstverständlich)"
Negativ: "Leider startet Lufthansa vom Terminal 2. Liegt ungünstig, wenn man mit Auto oder Bus an-/Abreist, weil erst der ganze Flughafen umfahren werden muss. 8kg Handgepäcksregelung ist echt nicht zeitgemäß und eine schickane. Mit Laptop, Tablet, Rasierer, Ladekabel und 1x Wechselkleidung knackt man das ganz schnell. Lufthansa Group ist bei manchen Flügen penibler als Ryanair! Es müssen ja keine 23kg sein, aber selbst KLM bietet 12kg."

Positiv: "Alles ok"

Positiv: "Personal war sehr freundlich"
Negativ: "Sitzplatz wurde ohne Nachfrage abgegeben Gürtelschnalle mit Kaugummi versehen Boarding wegen scanvorgang und Türöffner extrem langsam"

Positiv: "Es war nett"
Negativ: "Das Essen war nicht gut"

Negativ: "Flieger startete zu spät und kam mit noch mehr Verspätung in Frankfurt an. dort wurde keine Treppe ans Flugzeug geschoben. Dann mussten alle in den Bus steigen. Viele versäumte Anschlussflüge, Menscheb sehr unglücklich. System Versagen von Lufthansa und Fraport zusammen"

Positiv: "On time with good service."
Negativ: "Food - barely edible as usual. Economy seats seem to be getting tighter and with little leg room."

Positiv: "Friendly staff!!!"
Negativ: "All good!!"

Negativ: "Flight late"

Positiv: "The food selection and quantity were wonderful! The crew and movie selection were great!"
Negativ: "My seat storage pocket was broken and I was unable to store items in it."

Positiv: "Es erübrigt sich jeder Kommentar"

Positiv: "The flight was very smooth."

Positiv: "Plane lwas delayed for 4 hours. The ground staff work hard to help out and give updated information. The Crew on plane worked hard, great service. Main issue: It was extremely cold in the plane, neeeddd to blankets to feel comfortable."

Positiv: "Speed of boarding and de-planing. They are very efficient with staying on schedule, which is important. No one likes hanging around in airports or on planes. Also, my server ran and got me a special request of wine after meal when the choice was Bailey's or Sherry. That was kind of her."
Negativ: "The announcements are frequent, slow and long. The food was alot of carbs. Nothing was bad, I just got a terrible headache and swollen ankles. Not the airline's fault, but it was hard to enjoy the last flight for these reasons. Also, water poured ahead of time on trays on 2 occasions instead of seeing them pour it. I was sitting next to a coughing sick person so I wanted to cover my beverages and food as soon as possible. My sound on video didn't work all the time. It kept cutting off. Tried my husband's headphones, but didn't help."

Positiv: "Only thing I liked was getting off that compact death trap"

Positiv: "Personal war okay aber Flug verspätet"
Negativ: "Essen war ein abgepacktes Salami Brot"

Positiv: "The crew was very friendly."
Negativ: "1. There was no beverage service before the meal - that's new to me (travelled 4x around the globe, mostly with LH 2. It took 3 people to open the meal seal with the plastic knife ... 3. You need a written contact with your neighbor about the foot placement - space is so narrow, you need to take turns if you would like to come off the plane without back injuries 4. New custom: serve coffee AFTER breakfast 5. Nobody walked around with water or juice between the meals - you had to wake your neighbor since climbing over someone is no longer possible [either] 6. If you have 2 beverages on your tray and your neighbor needs to get out, you need a third person to assist (impossible to get out of your seat with 2 beverages in your hands (we tried it!) - just too narrow (even for a European Teenager) 7. It was not clearly visible who boards where. An Economy couple standing patiently in line at the Wong boarding line was sent back to the end of the long economy line - although NOBODY was in the business line"

Positiv: "Sehr freundliches Flugpersonal, hoher Comfort auch in der Economy Class, Vegane Essensoption war sehr gut"

Positiv: "Flugpersonal war sehr freundlich und hilfsbereit. Boarding ging auch sehr schnell."
Negativ: "Auf unserem Langstreckenflug bekamen wir zwei Mahlzeiten. Leider war bei beiden Malen ein Gericht aus, sodass ich immer das bekam, für das ich mich nicht entschieden hätte... Cola war nach ca 1h komplett aus"

Positiv: "Noch immer eines meine Lieblings-Airlines. Durch und durch professionell"
Negativ: "Onion rings als Verpflegung..na gut. Bei 55min Flugzeit ok. Kein ausschlusskriterium"

Positiv: "Cabin crew hospitality and service were amazing"
Negativ: "N/A"

Positiv: "Reibungsloser Ablauf, pünktliche Flugzeiten, guter Service"

Positiv: "Seats and table are small, very cramped quarters,I’m 6ft 1 &. 210 & it was very tight, can’t really stretch your legs out or get comfortable enough to sleep, the crew was very good, always spot on when needed & constantly offering drinks & warm towels."
Negativ: "I really didn’t like our party being separated when we bought our tickets all together, my niece was uncomfortable being away from us on a long flight, this part of the booking process is very frustrating as your seat can be sold to someone willing to pay for it & you get moved unknowingly & when you go to board your seats have been changed."

Positiv: "Flug hatte 30 minuten verspätung"

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."
Negativ: "keine Auffälligkeit..."

Positiv: "Sehr nettes Personal, exzellentes veggie essen, gute Pünktlichkeit"
Negativ: "Sitze schmal"

Positiv: "Overall a nice and good flight"
Negativ: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Positiv: "Yes"
Negativ: "Nothing. Flight was amazing"

Positiv: "Everything perfect and arrive to destination on perfect time."
Negativ: "All positive."

Positiv: "Decent price for economy comfort seat, 4A."
Negativ: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Positiv: "The crew tried to be helpful but were equally frustrated with the ground crew."
Negativ: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Negativ: "Information on arrival time was not correct"

Negativ: "Everything was OK"

Positiv: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Positiv: "Crew was great, very responsive and hospitable!"
Negativ: "more lunch choices, especially choices without dairy products."

Negativ: "Das ich jetzt noch nicht in nRennes bin sondern in Amsterdam hängen geblieben bin."

Positiv: "Crew was nice and pleasant"
Negativ: "Flight very late"

Positiv: "Top sympathische Crew"

Positiv: "Die Crew war nett."
Negativ: "Die Kabinenklimatisierung hat man nicht in den Griff gekriegt. In dem Bereich wo wir saßen war es sehr kalt und zügig, so dass wir und trotz mehrerer Decken erkältet haben. In anderen Bereichen haben sich die Gäste über zu hohe Temperaturen beschwert."

Positiv: "Unkompliziert"
Negativ: "Die Lauf Wege sind zu lang aus Amsterdam."

Negativ: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Positiv: "Reasonable space in economy class seats"
Negativ: "Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run."

Positiv: "Freundliche und aufmerksame Crew."
Negativ: "Sitze in der Business Class etwas durchgesessen."

Negativ: "Too hot inside the aircraft"

Negativ: "Staff rude and short"

Positiv: "Nice staff and no delay"
Negativ: "Instead of crisps maybe a bit of cheese or crackers"

Positiv: "Friendly crew"
Negativ: "KLM lost one piece of my luggage"

Positiv: "Service, entertainment and comfort - all very good. Really enjoyed the extra legroom in comparison with other airlines."
Negativ: "Just the AC was way too cold and they are not providing any blankets nor pillows"

Positiv: "The service crew was very nice"
Negativ: "Entertainment was broken so no movies etc. No pillows and no blankets because they ran out. Freaking cold during the flight. No vegetarian meal nor snacks."

Negativ: "pünktlichkeit"

Negativ: "Es war gute service im Flug. Ich fliege wieder mit KLM."

Positiv: "Nichts"
Negativ: "Stornieren des Flugs. Keiner fühlt sich zuständig und der Kunde wird mit Arbeit und Kosten allein gelassen"

Positiv: "Service is awesome. Food is great."
Negativ: "People with short connection are affected by the 15 to 25 minutes delay."

Negativ: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Positiv: "The crew"
Negativ: "Seat comfort"

Negativ: "It was a connection flight from Manchester via AMS to HAJ. Transfer time in Amsterdam (offered by KLM) just 1 hr - so my baggage hasn't arrived in HAJ, at least one day delay! At airport HAJ I've heard that's usual that baggage can't arrive in one our! So I didn't understand why this flight was offered by KLM!"

Positiv: "was a standard flight, in a standard quality - nothing bad"

Positiv: "Comfortable seat, friendly crew. Crew were conscious of recycling which I like a lot as there is so much waste on flight. Anything we can do to reduce waste is very welcome."
Negativ: "Food wasn't very appetizing, pasta didn't have much flavor and I don't eat red meat so the other choice wasn't an option for me."

Positiv: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Negativ: "Not having to walk outside in Edinbur4gh to board the flight."

Positiv: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Negativ: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Positiv: "super"
Negativ: "alles gut"

Positiv: "Alles ok"

Negativ: "Larger meals."

Positiv: "Crew was good"
Negativ: "Food"

Positiv: "pünktlicher Flug Sehr nettes Personal Gute Verpflegung"

Positiv: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Negativ: "tough to sit on a plane for 9.5 hours"

Positiv: "Unterhaltungsprogramm guter Service"
Negativ: "schon besser im Flieger gegessen"

Positiv: "Crew was in a festive mood, the meal was unexpectedly delicious"
Negativ: "Seats ok, but could be more comfy"

Positiv: "Gaps between seats are very narrow."
Negativ: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Negativ: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Positiv: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Negativ: "Except for the man next to me - great!"

Positiv: "Das Flugpersonal war freundlich, sehr aufmerksam und fürsorglich. Es gab genug zu trinken und gute Auswahl. Über eine Kleinigkeit zu essen freute ich mich auch sehr. Es war ein entspannter, angenehmer Flug. Danke vielmals."
Negativ: "Dass der Flug sich verspätet hat, hat mich persönlich nicht sehr gestört. Wenn aber jemand danach weiter fahren muss, oder einen Termin deshalb verpasst, könnte etwas nervig sein."

Positiv: "Board-Crew war sehr nett und das Essen + Getränke war natürlich auch sehr gut."
Negativ: "Leider muss man sagen dass das Boarding zu lange gedauert hat und manche Probleme mit dem Anschlussflug hatten. Noch dazu kummt dass mindestens 5 oder 6 Personen ihren Koffer nicht mehr bekommen haben unteranderem auch eine Freundin von mir was natürlich sehr ärgerlich ist."

Positiv: "I slept pretty much the whole time"

Negativ: "The movie selection did not seem extremely varied."

Negativ: "We did not get two of baggage at the destination."

Positiv: "Check in was so easy."

Positiv: "Crew war Super!"
Negativ: "Schlimmes, altes, kleines und sehr beengendes Flugzeug, extrem schlechte Belüftung!"

Positiv: "A lot of seating space. very comfortable."
Negativ: "You have to pay for wifi."

Positiv: "Crew war super speziell Carsten!"
Negativ: "Eine Fussmassage hätte es noch toppen können."

Positiv: "SAS does it right with entertainment and food."

Negativ: "MUC >> CPH wurde durch SAS durchgeführt, jegliche Versorgung kostet extra. Nicht was man erwartet, wenn man durch Lufthansa bucht!"

Positiv: "On time travel. Check In Staff were kind and engaging."
Negativ: "On flight staff were minimally attentive. Food was mediocre."

Positiv: "Sehr nette Besatzung Schnelles und geordnetes Boarding"
Negativ: "Verpflegung war kostenpflichtig mit Ausnahme von Tee und Kaffee."

Positiv: "Thre movie selection was great The crew was great Some of the food (in each meal) was good"
Negativ: "Parts of each meal were great, parts were gross $4 for a can of soda? Really???"

Negativ: "SFO-Copenhagen was cancelled. Only hint for that came from Kayak which I didn't even use for booking (I used Flyus). Sas and Flyus didn't notify us and sas customer service had to actually use 5 min to verify that flight was cancelled after we called them. That left some poor rebooking options. Anyway, I am very disappointed how Sas didn't notify us. It would have been even nastier if we had got to the airport before realizing that flight was cancelled."

Positiv: "Nix"
Negativ: "Anschlussflug wurde gecancelt"

Positiv: "Gibt nix gutes"
Negativ: "Flug wurde gecancelt ohne das man benachrichtig wird!!"

Positiv: "Definitely one of the cleanest aircrafts I have seen. Design in grey simple but good. Nice and friendly staff."
Negativ: "New Arla Milk packages have a strange form and way to open which makes it tough not to spill the milk on you!"

Negativ: "Last plan of the day waits for all transit passengers! Never take the last plan out of SAS hubs anywhere if you want to avoid delays..."

Positiv: "Food was excellent!"

Negativ: "Noen hadde spydd på bordet på sete 1A, flyttet til 2A"

Negativ: "Upon landing in EWR on United, per my reservation on this site my connection was on SAS to Copenhagen. Upon arrival in EWR, I received an email from this site saying my SAS flight "may be canceled". I immediately headed to the terminal where SAS was and went into the lounge to speak to an agent. The women I spoke to could not have been more rude. She told me my flight was canceled and that she did not have access to any details because that was United's responsibility. I told her that could not be the case because my flight was on SAS so if they canceled the flight, I would like to understand what my options are given that I had a tight window upon arrival into my final destination into Dubrovnik so I could not be too late in landing outside of my original reservation. She told me that I had to talk to United and did not even acknowledge why there was a cancellation or anything other than the SAS flight I was on was cancelled. She barely even helped me to understand where my luggage was which I was very concerned would be lost given the issue with the flight cancellation. As a result of all of this, it turns out I was put onto a United flight that now had MORE connections. I had to now go to Frankfurt to Vienna to Dubrovnik, all with really tight connections AND now I no longer was on the same flight as my friend who I was traveling with. SAS did not help with any of this or care to assist in ANY way. They told me it was out of their hands and I had to talk to United. AWFUL service when SAS had cancelled the flight! I had no choice but to take the re-routed flights. I ended up running to my gates and barely catching all of my connections which made for a very stressful travel experience to start my long awaited vacation. After paying the high cost I did for my flight, I am extremely frustrated with my experience as I ended up having more connections, tight connections, awful customer service and a really stressful trip. This is NOT would I would expect for how much I paid and out of the quality of an airline. I would like to receive some type of compensation for the extreme inconvenience of landing 3+ hours after my original arrival time, being broken up with my friend who I was traveling with, not being given any options for my travel, terrible customer service assistance, and no acknowledgement from SAS to help me in any way."

Negativ: "Filme waren ok, aber nur ein Spiel (Schach) auf einem Interkontinentalflug (CPH - SFO) ist eher mager für einen 11h-Flug. Spiele müssen ja nicht sein, aber andere Fluglinien als SAS bieten da mehr..."

Positiv: "Everyone I interacted with from SAS was very nice and very polite. Smooth, short flight. Bags came down pretty quickly. The coffee on the plane was better than in my hotel in Edinborough!"
Negativ: "I didn't realize that even though I am an international traveler, I had to pay for baggage for this short flight. And since I didn't realize it, I didn't purchase it online, which doubled the price at the airport :-( also, and this is not the fault of the airline, the security line is ridiculously slow because at least 50% of the passengers get shunted to a single line because the screener saw something odd."

Negativ: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Positiv: "Flight left on time, plane was clean, the entertainment was good, and the food was good. The crew in this flight were polite and responsive."

Positiv: "Everything about the flight was wonderful except baggage claim, in BOTH directions."
Negativ: "It could have been the perfect trip, but I am not sure why SAS baggage handling is so mediocre. In both the flights from EWR to OSLO and back, every aspect of the trip was super, except for the wait for baggage. In Oslo, I estimate having waited at least a half an hour at the carousel before the bags started showing up, and the same in Newark. We had long cleared Immigration, which normally is not a speedy process, and yet still had to wait at least 20 minutes for the FIRST bag to appear on the carousel. Most annoying, particularly after a relatively long flight, and especially for transfer passengers who needed to recheck their bags to continue to other destinations."

Positiv: "Flug hat Minimumkriterien erfuellt. Sicherheit. Sehr gute Landung und Infos vom Käpten.Getraenke wurden offeriert."
Negativ: "Kein Entertainementsystem vorhanden. Kein Food. Info über vorhandene Service( entertainment und food ) im Flug wäre wünschenswert."

Positiv: "Pünktlichkeit/ Sehr gute und viel Verpflegung/ Genügend Platz/"
Negativ: "Leider waren geschätzt 70% der Monitore kaputt. Ich hab den Sitzplatz gewechselt um Filme schauen zu koennen. Info über vorhandene Service( entertainment und food ) im Flug vor Abflug wäre wünschenswert."

Positiv: "The flight attendees were great, always taking good care of somebody and gave me more drinks/food when needed. You had enough space and everybody could sleep. Already looking forward to my flight back home."
Negativ: "The Entertainment could have some more movies to watch - After 3 movies there was absolutely no other movie that might have been interesting to me. However, after 3 movies you are also supposed to stop so it's not even so bad."

Positiv: "Plane was fine and it arrived on time."
Negativ: "Main meal was awful. Crew was hard to find. Also water or juice was not served on flight after the meal (for hydration)."

Positiv: "Nice interior and good IFE on long haul."
Negativ: "I did not like the flight from Malaga to Stockholm due to not having IFE or WiFi on a 4+ hour flight. Absolutely unacceptable in today’s travel market."

Positiv: "The salad they served me in SAS Plus had fish in it which I'm allergic too and the stewardess immediately found one that had chicken instead. She also sang a Lullaby song thanking us for flying SAS on landing. Great! :-)"

Positiv: "Great service, friendly stewards and stewardesses, delicious food"

Positiv: "Smooth flight, boarding was seamless."

Negativ: "I ordered vegetarian from their transfer office at the Copenhagen airport. Days before the return flight yet to chicago they had no record of my vegetarian meal The same transfer desk told me there were no morning flights to amsterdam the next day so they booked me 930pm next day, I found hour later a flight on Dad leaving 6am next morning, had to buy own toclet"

Positiv: "Really appreciated how helpful everyone was, from check-in at Newark to arrival. The entertainment system worked well, too. Aside from the two issues I describe below, SAS seems to be extremely efficient and well-run."
Negativ: "There was some mix-up - not sure where - but I did requested a vegetarian meal and it wasn't in the system. I'd also requested an aisle seat due to a hip issue and was told I'd have one - but when I went to check in, I'd been put in a center seat in a bulkhead. I was able to change but it was the last row of the plane. We the gate they were able to move me up at the last minute - but this all could've been much easier."

Negativ: "This has nothing directly with SAS, but since I experienced it during my flight there, they are responsible of it. I was waiting for the flight at the OSLO airport waiting for the flight to LONDON. I had ample time to work on my computer. In the big room by the gate there was only one spot where I found three electrical sockets hanging from a pillar or post. To my dismay none worked. My plug would fall off from each. To document, I took the pictures of the useless sockets... I complained to the lady at the boarding desk (she left before the SAS staff moved in), she did not even care... This experience frustrated me and turned an otherwise pleasant trip into a bitter one. Please install some working sockets in your waiting room! Flight SK 809 Confirmation: LN9M6O Departure: Oslo & other airports (OSL) Arrival: Heathrow (LHR) Time: Sat Dec 2 2017 3:05 pm CET - Sat Dec 2 2017 4:25 pm GMT Peace, Edip Yuksel +1 520 481 1919"

Positiv: "Quick flight and pleasant service. Seats were also comfortable"
Negativ: "Walking out to the plane the markings weren’t great."

Positiv: "Flight was unremarkable in every good way. Food was above expectations and the crew was exceptional."

Positiv: "Pünktlicher Abflug und zügiges Boarding, die Crew war freundlich reserviert."
Negativ: "Essen nur in der teuersten Buchungsklasse inklusive, ansonsten wenig Auswahl."

Positiv: "Jal is the best airline"
Negativ: "The movies and tv shows could be different for inbound and outbound flies, or at least change them more often"

Positiv: "price, water, easy boarding, in time"
Negativ: "noise, no snacks"

Negativ: "5 STD. Verspätung."

Positiv: "Angenehmer Flug, schnelles Boarding und Deboarding..."
Negativ: "Alte Machine, Lange Wartezeit im Flieger ohne Erklärung für die Verspätung. Keine Zeitschrift, Personal Recht unsichtbar. Kaffee ohne das Milch oder Zucker angeboten wurde."

Positiv: "I'm surprised this is called a budget airline (or am I mistaken?!). Anyway, everything was great. The entertainment options were limited compared to Turkish, Emirates, Lufthansa or Qatar, but enough for a 7 hour flight and then some. Also, I liked that there was a bottle of water on each seat for people to hydrate. Very important, and I haven't seen any other airline do it."
Negativ: "Nothing stands out really. I'm likely going to fly them again."

Positiv: "Check in, Fast Track, lounge, 1. Reihe"
Negativ: "man sitzt auf engeren Sitzen (Tablett ist in der Armlehne), aber ebenso zu dritt wie in der Eco. 1A-B-C haben viel kleineren Fußraum als 1D-E-F Stewardess wollte kein Handgepäck erlauben, da die Kanine bereits zu voll war. Ich schuld vor, sie solle erst einmal das Gepäck der Mitarbeiter aus der Kabine nehmen, dann reicht es auch für die Paxe ...."

Positiv: "Power plugs at all seats"
Negativ: "2+ hrs late on departure, could not confirm follow on connecting flight. Could not select seats online. Airbus aircraft ventilation is weak. Movie selection was inadequate. No "free" alcohol and high prices. Pay WiFi in economy but "free" everywhere else"

Positiv: "Essen in der Business Class okay"
Negativ: "Irritierend, dass in der Businessklasse der Mittelsitz NICHT frei bleibt"

Positiv: "Went to help desk in Stockholm on arrival to change seats. Earlier flight with better seats at no additional charge was offered and taken. Easy boarding and nice short hop to Oslo."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem ultrakurzen Flug."

Positiv: "Die Besatzung war sehr nett, der Ablauf gut organisiert. Hat alles wunderbar geklappt. Zur Verpflegung gab es Kaffee oder Tee, was aber ok ist bei dem kurzen Flug."
Negativ: "Komfort dürfte etwas besser sein. Unterhaltung gab es keine."

Positiv: "Super Ontime"

Negativ: "Aufgrund vorheriger Verzögerungen war der Flug mal wieder verspätet. Information am Gate eher mangelhaft."

Negativ: "Für die Verpflegung (Cola und Nüssli) musste ich 50 Kronen zahlen. Das geht einfach nicht, auch wenn es ein share code Flug war, weil das Ticket von Swiss war"