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Turkish Airways setzt Standards, im positiven Sinn! 😊

Customer service

Missed this flight due to previous flight being delayed. No one helped with getting me through customs and borders security so I can make it on time. I had to stand in the longest line and end up staying overnight in Toronto. Now the airlines won’t pay for my hotel accommodation

Everything was perfectly fine! The crew members are all polite and generous! The service was first-class! Turkish Airlines is the best of the world!

5 stars

Overall VERY impressed. Food was absolutely top notch, service was good. We transferred in Istanbul and this is a gorgeous airport. It's a bit far from the city but everything else was great. Turkish Airlines Airlines put us up on a hotel since we had a long layover. Very impressed and would certainly look forward to another flight with them. 10/10 and the price was right

Long trip not enough snacks for the kids , crew are not very helpful

Alles gut

The flight attendants gave very clear instructions to the folks whose carry-ons had to be loaded in with checked baggage.

Please see other message. One flight was cancelled and neither Lufthansa or Air cañada would book me on another flight as they did not have me in their computer(with the numbers you assisted me with) HELP

Luftansa over booking I canceled my flight 2 days before I left, so I called to reschedule but didn't answer, so I had to cancel. This has ruined my vacation plans and I already had to pay 3 days for a hotel reservation in Barcelona. I don't think I'll ever book this flight again in my life.

Flug hatte Verspätung, nächste Flug verpasst

9 hour flight with the worst airline food I ever had- cheese looked like it got wet and dissolved into the dried out bread. it. Completely full plane. Paid $82 to check one of our carry on bags because it had some silverware with knifes in it then was informed that because the plane was full, we were advised check our carry on for free- but no refund for the $ we paid. Hot and stuffy. On the plus side, when the movie monitor didn't work, the stewardesses were right on top of the problem and fixed it even though it took some effort.

Good

I want my refund back I request change flight date no one answer me

Boarding und Deboarding völlig unkoordiniert. Keine klaren Ansagen der Crew.

Angenehmer Flug, sympathische Crew

Für einen Linienflug ok. Hygiene voll in Ordnung. Alles in Allem schon ganz gut.

I have one comment for this trip, sardine, pandemic and everything, and plane was maxed. It was horrible. Staff was great but, this was horrible.

Zunächst wird bei der Lufthansa eine gegenderte Drohung ausgesprochen, nämlich, wenn die Gäste die Maske abnehmen sollten und sich den Anweisungen der Crew widersetzen sollten, würden die polizeilichen Organe am Bestimmungsort informiert. Das bringt schon mal "gute Laune" in die trotz 9 Mrd. Steuerzahlerstütze unveränderte Kabine. Die sieht dann auch so aus, als ob sie seit der letzten Stilllegung wegen Corona aus Kostengründen nicht mehr gereinigt wurde. Die Businessclass ist ohnehin eine Zumutung, nämlich die gleiche Bestuhlung, wie in Economy, nur mit einem leeren Sitzplatz dazwischen. Lufthansa sollte sich einmal ein Beispiel an Turkish Airlines nehmen, die die Zeit des Lockdowns genutzt hat, um für die Gäste ein Upgrade in Ausstattung und Verpflegung zu organisieren, die ihresgleichen sucht, aber bei der Lufthansa sicher nicht findet.

Es gab einen Snack und gute Getränke. Besser Service als bei manch anderer Airline

Have people at the Westjet counter

Flight delayed 5 hours

Baggage drop-off könnte schneller sein, die FlugbegleiterInnen könnten freundlicher sein