Finde günstige Flüge nach Whistler

Positiv: "The food."
Negativ: "They didn't offer hot drinks like coffee/tea."

Positiv: "In time and fine boarding."
Negativ: "One of the stewards was a bit strange. Something between very alert and ignoring some passenger. The food on short flights are low quality. Would be nice if it was possible to buy something else."

Positiv: "Friendly crew"
Negativ: "No wifi"

Positiv: "Leicht verspäteter Abflug, aber nur um ein paar Minuten. Das Boarding ging schnell und unkompliziert, obwohl der Flieger ausgebucht war. Platz fürs Handgepäck gab es genug, da grössere Handgepäckstücke kostenfrei abgegeben werden konnten. Beim Einstieg bekamen wir auch gleich ein Tütchen Chips in die Hand gedrückt. Getränke wurden später auch noch gereicht."
Negativ: "Aufgrund den Wetterverhältnissen mussten in Zürich die Anflugswege abgeändert werden. Wir flogen ein paar Schlaufen und und landeten so etwas verspätet in Zürich."

Positiv: "Allgemeine Pünktlichkeit und Freundlichkeit"
Negativ: "Rollkoffer wird abgenommen obwohl ich mit diesem seit Jahren fliege. Andere werden mit grösseren Rollkoffern durchgelassen. Mehr Konsistenz bitte. Egalité! Alle oder keiner, aber keine Willkür."

Positiv: "Sauberes Flugzeug"
Negativ: "Mehr als 30 Minuten Verspätung und nicht ein Wort einer Erklärung oder Entschuldigung. Unverschämt!"

Positiv: "Pünktliches Boarding, Abflug und Landung. Sehr kompetente und hilfsbereite Mitarbeiter"
Negativ: "-"

Positiv: "gut zeit, die service on board sehr nett, flugzeug sehr angenehm, alles perfekt vielen dank"

Positiv: "gate wechsel ohne info in spanish. 2 Stunden verspätung flugzeug und 30 min verpätung koffer"
Negativ: "verspätung für alles, wenig information, alte sandwisches, terrible"

Positiv: "pünktlich und professionell und zuverlässig"
Negativ: "Flugzeug Flotte alt und nicht bequem"

Positiv: "Pünktlich, modernes flugzeut, super freundliche cabin crew, das essen war top und das checkin effizient. Fliege oft mit der swiss und bin extrem glÜcklich die airline zu haben."
Negativ: "Es gab absolut nichts auszusetzen da der service und das personal super ist. Der nachtflug war zudem sehr angenehm. Für die mitreisenden passagiere kann die airline nichts :-)"

Positiv: "Arrived safe"
Negativ: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."

Positiv: "Personal freundlich. Über 30 min verspätung..."
Negativ: "Das essen war sehr schlecht. Reissalat: der reis war praktisch roh und hart..."

Positiv: "Es war eine sehr gute Erfahrung: effizient, schnell, pünktlich gelandet."
Negativ: "Leider kein glutenfreies Angebot... Sehr Schade."

Positiv: "Great"
Negativ: "I didn't get my kosher food that I ordered"

Positiv: "On board service"
Negativ: "the teminal 4 sevice at JFK: the huge line before the security looked like a complete misorder and for no reason lingest lined I ever saw in airports instead of spliting the crowd in shorted lines to every security crew without maku=ing people to pass long lines with the hand luggage and children, it was really and absolutelu=y far from any comfort."

Positiv: "Pretty much on time even with snow conditions!"
Negativ: "Coffee was pretty much cold."

Positiv: "Flight was 14:40----- Boarding began a little late at 14:20. Got everyone on board efficiently and quickly. No kidding. Plane was ready and started moving for take off at 14:39. Impressive! Well Done!"

Positiv: "Leider landete mein Flugzeig 15 Minuten später in Zürich...und das bei einer Umsteigezeit von insgesamt 50 Minuten. So war es gut, dass auf den Bildschirmen die Gates angezeigt wurden, wo welche Abflüge sind. Auch eine Übersicht über den Flughafen erfolgte. Sehr gut und danke! Dankenswerterweise wartete die Cockpitcrew auf meinen Koffer. Dadurch verzögerte sich der Abflug um 10 Minuten, die aber wieder eingeholt wurden."

Positiv: "nice chocolate."
Negativ: "The tv screen for my seat was semi-broken, and the UI for it was poorly designed or just old. Lufthansa was much better."

Positiv: "Crew was friendly. Food was good"
Negativ: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."

Positiv: "pünktlich - sogar zu früh Schokolade :)"
Negativ: "Babygeschrei"

Positiv: "moderne maschine"
Negativ: "verspätung - wie die meisten swiss abendflüge. warum nicht den flugplan nachvhinten verschieben? babygeschrei babygeschrei"

Positiv: "pünktlich"
Negativ: "air conditioning aus während boarding bis zum start babygeschrei"

Negativ: "Seats too small."

Positiv: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Positiv: "I was concerned the connections would be too tight but it worked out great!"

Positiv: "Komfort der Sitze war angenehm. Der Flug war angenehm. Das Personal war freundlich."
Negativ: "Kurzfristige Anpassung der Einsteigegates. es gab keine schriftliche Kommunikation am ursprünglichen Gate. Eine Audiodurchsage habe ich nicht mitbekommen."

Positiv: "Flight attendants where very nice and attentive. Good choice of movies and shows for adults and kids. I usually don't eat airplane food but it looked fresh and my kids enjoyed the breakfast very much with fresh baked bread and croissant. My flight was delayed by one hour but it was a problem caused by the airport not the airline. I still made my connection and I received my suitcaises right away."
Negativ: "Boarding was a little chaotic"

Positiv: "Trotz gut ausgebuchtem Flug in einer Dreier-Reihe zu zweit gelandet. Essen für kurzen Flug in Ordnung. Pünktliche Landung."
Negativ: "Reservierter Sitz wurde wegen Fluggerätewechsel nach weiter hinten getauscht. 40 Minuten auf das Gepäck gewartet (da kann der Flug ja aber nichts dafür). Boarding etwas verspätet."

Positiv: "Genügend Platz auf der Notausstiegsreihe. Verpflegung für 1:45h-Flug mehr als ausreichend. Sehr aufgestellte Flugbegleiter und -innen, trotz später Abflugzeit und vollem Flieger. Pünktliche Landung und Gepäck sehr schnell erhalten."
Negativ: "Leichte Verspätung beim Abflug"

Positiv: "Gute Information"
Negativ: "1h Verspätung"

Positiv: "My upgrade to first class. Service she good is good considering short flights"
Negativ: "The fact that they made me check my carry on even though I was in first class. It fit in the plane on my first flight. Why wouldn't it fit on this plane!?"

Positiv: "Sehr nette Crew, ich fühlte mich gut aufgehoben. Das essen war auch sehr lecker."
Negativ: "Sitze sind etwas eng, aber immer noch ok, war ja nur ein kurzer Flug."

Positiv: "The staff was helpful and professional and kind. The equipment was new and clean. The flight was on-time and uneventful. I would fly this airline again any day of the week."

Negativ: "I would have like an announcement to let me know what times food will be served. I woke up just as the crew had passed my row for breakfast and then couldn't get the attention of the lady to serve me breakfast. A vegan option for the menu would be excellent. The leg room on the plane was also very reduced for an 11 hour flight. I wish I would have been offered to pay an additional amount and upgrade to the business class. This option was never offered to me at check-in."

Positiv: "Overall very pleased with the airline"
Negativ: "The only complant I have is not enough leg room but the price was great so it was a compromise."

Positiv: "On time"
Negativ: "The airport at Vienna airport checked my hand luggage (and many others as well) on a scale. My was ok and I got a red tape stating that it was checked. At check in it was checked again. I have a very small roll on that I specifically bought for flying in Europe. I never had that in the US."

Positiv: "Aircraft clean, staff friendly and efficient"
Negativ: "Lighting in aircraft is too bright Food offers by swiss in economy is terrible. My company di a not support business class travel"

Positiv: "Verpflegung ging schnell"
Negativ: "zu spät (1h) sehr enge sitzabstände gewünschte sitze wurden ein boarding wieder storniert und man sass sehr viel schlechter"

Negativ: "Kein Anschlussflug!"

Negativ: "id."

Positiv: "See above"

Positiv: "Service Freundlichkeit fast ohne Verspätung!!"

Positiv: "Serv ice und Freundlichkeit, Platzangebot"

Negativ: "Seats in Economy are too tight. There's no room to move, and if the person in front of you leans back, the seat is inches from your face. In an emergency, the instructions are to lean forward with your head on your knees. This maneuver is impossible."

Positiv: "I enjoyed the entirety of the flight."
Negativ: "No complaints."

Positiv: "Great kosher food!"
Negativ: "Leg room"

Positiv: "At list 2 attendants were extremely not polite . Air condition was turned on 2 minutes before landing . To collect food plates from passengers took more then 2 hours . When passengers asked attendants, to evaluate when it going to happen the answer was very rude ״ you should fly business in case you want it faster " . It was a night flight and it took 3 hours to turn off the lights . One of the girls attendants told me that I have too many hand handbags with me , only 1 piece allowed . I was with 3 pieces but we were 3 persons my wife and my Childe . I was trying to explain her, but she was unable to listen . It is not Swiss I know , I like to flight Swiss , but this flight was extremely disappointing .It was many confusions with other passengers as well. wrong meals , wrong seats , no air condition, ... the flight was a nightmare"
Negativ: "In this flight nothing , one of the worst I have ever had ."

Positiv: "Man hätte nichts besser machen können. Sehr freundliches Personal, das Essen schmeckte hervorragend und die Unterhaltung am Bord war 1A Klasse. :)"

Positiv: "freundliche Crew guter Service schmackhaftes Essen"

Positiv: "Alle wünsche erfüllt. Sehr angenehm und freundlich. Gutes Essen und kein Plastik Besteck"

Positiv: "Sehr pünktlich weiter zu empfehlen nur top top"
Negativ: "Schlechte Landung zu schnell Steigflug gehabt"

Positiv: "Personal war wie immer sehr freundlich."
Negativ: "Essen war schon mal besser"

Positiv: "Das Essen ist bei Türkisch Airlines ein Hauptgrund weswegen ich mit dieser Airline fliege!"

Negativ: "the bathrooms were cleaned. the service was not satisfying. the food was not edible. also, the plane was sticky!"

Positiv: "Gutes Bordpersonal aber leider hört es da schon auf"
Negativ: "Typisches Flugzeug essen, geschmacklich mehr Chemie als alles andere, Entertainment Bildschirm aus dem 18. Jahrhundert der kaum funktioniert noch reagiert ohne Ton und vom Komfort so schlecht, dass man froh sein kann wenn man danach nicht im Rollstuhl sitzt"

Negativ: "Das essen War gut"

Negativ: "Too dirty and service is very slow!"

Positiv: "Flug hatte eine Stunde verspatung. War nicht okey. Ich wurde am Flughafen erwartet und sie mussten uber eine Stunde warten. Ich mochte ein Teil meines Flugtickets zuruck erstattet haben"

Positiv: "The Airport and shopping"
Negativ: "the flight from Cairo to Egypt was extremely bad . I understand that the relationship between both countries is not at its best. However, this is not an excuse for racist and bigoted behavior from You staff , the plane was 2 hours late, the staff was literally yelling at the passengers because they were standing at the gate assigned to the ticket. And your plane crew was extremely rude, this one flight attendant frowned at my wife's face and starting sanitizing her hand after my wife gave her ticket."

Positiv: "Nettes Personal und Top Essen"
Negativ: "Unterhaltung, Naja"

Negativ: "Dealy my flight"

Positiv: "Crew was very professional and food was very good."
Negativ: "With 2.5 hr layover there was no explicable reason for our luggage not to make it to its destination. Yet we upon arrival to Sarajevo, we (and other 10 passengers headed to the lost luggage department."

Positiv: "I liked everything."

Positiv: "Alles war perfekt.."

Positiv: "Alles war perfekt..."

Positiv: "Best Movies and easy to go everywhere. Food voucher was available in case you have flight later than 6 hours."

Negativ: "They refused to print my boarding pass when I made to the counter on time. Because I didn't have a boarding pass I could not make the flight and had to rebook for 3 days later"

Positiv: "Everything"
Negativ: "None"

Positiv: "Good"
Negativ: "Lounge at Ankara not comfortable and food need to change"

Negativ: "na"

Positiv: "Busy flight with many kids and the entire crew was friendly and professional with service."

Positiv: "Es war goed"
Negativ: "Essen und sitze auch goed"

Negativ: "Great experience"

Positiv: "Easy check in online, staff onboard very pleasant, good varied food onboard"
Negativ: "Everything was smooth... what happened to the turkey delights at the beginning of each flight?"

Positiv: "good entertainment system good legroom new airplane"
Negativ: "lowered the food standards compared to previous flights flight was late"

Negativ: "My luggage just disappeared on a flight from VIE to Istanbul. Those lost baggage handlers are totally unmotivated also. No explanation at site, barely any email follow up. That's it????? Also on the way back they took away cameras. My professional camera and lens equipment was handled poorly, thrown around carelessly and the lens got damaged. I am quite unhappy with this airline"

Positiv: "Service and food - real silverware"

Positiv: "Turkish Airlines I usually pretty good (I fly them a lot), the boarding was fine and the crew OK (as usual they are pretty short in English)"
Negativ: "Food was really not very good. Pasta was undercooked and barely warm. Entertainment was pretty mediocre with old films, very limited selection and no control (just channels). Last but not least Turkish needs to update their policies on electronics, I was reading a kindle on Airplane mode, but was forced to turn it off. This is over the top and no longer required on many airlines. Time to modernize attitudes here."

Positiv: "So quick boarding"
Negativ: "No entertainment due to "technical issues" Also old fashioned entertainment system with different channels older plane"

Positiv: "aircraft was clean and well maintained, generally good service on board"
Negativ: "Flight was delayed due to weather in Istanbul, information provided to passengers about delay and options was nonexistent"

Positiv: "Personal äußerst zuvorkommend"
Negativ: "Essenwahl nicht vorhanden"

Positiv: "Alle gut. Freundliches Personal. Gutes Bordessen..gute Unterhaltung...aber nur auf den neueren Maschinen...."
Negativ: "Das Einzige Manko....BOARDING...das hat gefühlte Ewigkeiten gedauert....man muss sich neuerdings wie Schüler anstellen...die Primusse zuerst..dann Business..dann die Holzklasse (ich)...aber nachdem die beiden Priority Klassen an Bord waren...blieb man stur...bitte bleiben Sie in der Economy Linie...das hier sind die Priority Lines...."

Positiv: "The crew was friendly and the food was good. Being from the US I was not expecting food in a 2.5 hr flight!"
Negativ: "The seats were not as comfortable as in the Airbus for the transatlantic flight."

Positiv: "on time, pleasant flight"
Negativ: "no issues"

Positiv: "I don't understand, national flags so minimum information to passenger to found connection flight gate in Istanbul airport. No passports controller, no one person. Finally i found may gate..in have seated at boarding lounge, after that we must que again, they make passport control..wasting time."

Positiv: "On time and the crew very friendly"
Negativ: "Boarding was not very well managed. They did not stick to the proper sequence."

Positiv: "Entertainment options"
Negativ: "There was no food for me and my wife. I don't eat Beaf or Fish and wife is a pure vegetarian. We placed our special order during booking but were told that we had to inform the airline 1 day before to make special order booking. Leg space is very less in flights."

Positiv: "Service"
Negativ: "Crowded -/ entertainment equipment bad"

Positiv: "I liked the friendliness of the ticket person and all the flight attendants on both flights. The cabin was clean, the climate was not too hot or cold. The pilots were very good at their jobs. The food was good."
Negativ: "Did not like boarding the plane on the Tarmac."

Negativ: "This aircraft also wasn't peoperly cleaned. Another seat pocket filled with garbage and a stale smell of vomit."

Positiv: "Excellent service. Very good food. Amazing for a 2 hour flight. Full meal instead of brezels."

Positiv: "Up to date movies!"
Negativ: "Crew need to smile a bit."

Positiv: "All very nice"
Negativ: "Boarding was unorganized."

Positiv: "The food was exceptional! The staff was always accommodating. Attention to the details was appreciated."

Positiv: "Service"
Negativ: "No applicable"

Positiv: "fOOD WAS GOOD"
Negativ: "didn't LIKE THAT I DIDN'T GET AN AISLE SEAT AS I WAS ASSIGNED."

Positiv: "The food with Turkisj airlines is always amazing. Service is great. Cleanliness always kept up through the flight"

Positiv: "We were delayed about 45 mins. No extra snacks, service was slow (I was in row 10 and it was about an hour into the flight before I was offered anything)."
Negativ: "Slow service, delayed, and wi fi was terrible. Tried to watch a movie on GoGo, but it buffered so bad."

Positiv: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Negativ: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."

Positiv: "Overall good flight."

Positiv: "Nothing to complain about."

Negativ: "Flight delayed due to weather and mechanical.. nightmare! Still not sure when I'll get to DCA . I was suppose to get in at 9:30 pm. Flight from atlanta won't leave until 10:20 pm."

Positiv: "Comfortable seats and incredible kind staff"
Negativ: "No food, drinks, or entertainment. But it was an extremely short flight."

Positiv: "On time, friendly crew"

Positiv: "Modern airplane"
Negativ: "Super cold for a red-eye flight. No blankets or pillows available, not even for purchase."

Negativ: "Repeat the message from above.."

Positiv: "Crew was great!"
Negativ: "Flight was so short there was no food , drink or entertainment."

Positiv: "Pleasant staff on board, great pilot for getting us through some horrific turbulence."
Negativ: "Delayed 2 hours. Worst turbulence of my life. Long time flyer but never experienced anything like that."

Positiv: "Flight attendant was excellent and pilots did a great job with weather"
Negativ: "nothing."

Negativ: "No seat assignment prior to arriving at the gate"

Negativ: "No westjet checkin area and no signage. Staff didn't know what was going on."

Positiv: "The crew kept it together even though the situation was stacked against them."
Negativ: "The plane was really late, changed gates a number of times and switched from one terminal to another then back to the original terminal again. My understanding was this flight was a mess the previous week as well which says that something needs to be fixed. The temperature on the flight fluctuated back and forth from too hot to okay. You get the picture."

Negativ: "Dirty windows. Could not see out window. I have a photo if requested. I am 6'4" the plane was small cramped and uncomfortable."

Negativ: "Delta connect carrier not good for comfort seating and service. Would not fly them again. Would go to another airline iinstead."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Ordentlich und problemlos. Alles sauber und frisch."
Negativ: "Die Verpflegung war gut, nur wäre es schön gewesen, wenn ab und zu jemand mit Getränken gekommen wäre. Das kenne ich von anderen Flügen."

Positiv: "Booked as Delta but flew WestJet. Crew was amazing!"
Negativ: "Only minimal snacks available due to shorter flight."

Negativ: "i checked my bag and did not have any carry-on. Generally, i feel i should be offered boarding before all the masses who try to carry on bags that are too large and need to be gate-checked....they clog up the ramp and aisles once on the plane (this is a general complaint that is not directed at Delta specifically...applies to all airlines)"

Positiv: "suppose to be Delta but operated by West Jet"

Positiv: "Flugbesatzung"
Negativ: "Das Flugzeug stand 1 Stunde in der Abflugschlange Dadurch 1 Stunde Verspätung ohne Vorankündigung"

Positiv: "Smooth, nice flight. Excellence service, they tried to make up for the late pioltes, allowing to broad befriend they arrived."
Negativ: "The flight was delayed over an hour, because the pilots were late. Not only was it delayed over an hour, but the flight itself was postponed twice because they knew they had a problem with scheduling."

Positiv: "The staff was wonderful, flight nice & smooth"

Negativ: "Had to check my bag"

Positiv: "We're fine with no entertainment - we bring our own devices for that. Keep costs lower. The peanuts and other snacks were a pleasant surprise. The flight was delayed but the staff kept us reasonably informed and got us boarding ASAP. The plane was a little old but we like the 2-2 seating arrangement - perfect for couples."

Positiv: "Took extreme measures for COVID prevention. It felt very safe"

Positiv: "Friendly cabin staff and one of the most enjoyable addresses by a captain I've ever heard (and seen - he was out in the first class area when he welcomed us)."
Negativ: "Nothing"

Negativ: "flight left without 1/6 of the passengers. ¯\_(ツ)_/¯"

Positiv: "Pilots kept us abreast of timing and upcoming turbulence"
Negativ: "The seat back screen was broken, but the screen itself was always on, so in addition to no entertainment, I couldn’t even have darkness"

Negativ: "Provide earphones or headphones"

Positiv: "crew was ok. entertainment ok"
Negativ: "they always give us seats way back in the plane."

Positiv: "Everything except the delay was fine, not extraordinary."
Negativ: "7-hour flight delay. If this was a European flight we would have been entitled to at least $250 for our inconvenience. We were not offered anything to compensate us for a 7hour delay, which was ridiculous."

Positiv: "Nothing"
Negativ: "Idk terrible flight experience with delta"

Positiv: "Nothing"
Negativ: "13 hour delay"

Positiv: "Good service great aircraft"
Negativ: "Takes along time to get off airplane with everyone getting their bags from the overhead bins"

Positiv: "The crew were nice."
Negativ: "We could have used more legroom between the seats."

Negativ: "No delay"

Positiv: "Never made the connecting flight."

Negativ: "Ich hatte für meine Mutter und mich das Ticket zusammen gebucht jedoch haben wir keine Sitze nebeneinander bekommen. Nicht schlimm aber schon ärgerlich wenn das nicht von der Airline aus klappt und die Leute nicht Sitze tauschen wollen"

Positiv: "Toller Service"

Negativ: "I’m tired of Delta gate agents “requiring” those in Main cabin 3 gate checking bags!! Both legs of the trip it came to a point they said it’s mandatory to gate check all remaining bags. We get on board and there’s plenty of overhead space. Even a flight attendant mentioned how empty the bins were!"

Positiv: "Too long to connect from Atlanta to Minneapolis after 6 hrs layover in Amsterdam."
Negativ: "Have all Minneapolis passengers go direct from Amsterdam to Minneapolis"

Negativ: "Departure delayed by 1hr30"

Negativ: "Bildschirmgrösse"

Negativ: "Mehr Verpflegung mit Getränken wäre schön gewesen, aber an sich alles ok."

Negativ: "90 minutes on the taxiway is not what you want"

Negativ: "All was good"

Positiv: "Entertainment options were very good"
Negativ: "Plane was too warm,"

Positiv: "Super nettes und freundliches Flugpersonal Verpflegung war top"

Positiv: "Reibungsloser Ablauf, pünktliche Flugzeiten, guter Service"

Negativ: "I hated that the plane did not wait for me as I have been on plenty of airlines that have waited 5-10 mins to allow for these sort of things to be rectified. thankfully, Lufthansa and United booked me on a plane that left 5 hours later. they even bought me a 10 euro lunch. :), a pass to the , Luftanhsa lounge would have also been a good showing. I asked about this , but was gently denied. the help desk was gracious, which I appreciated. I had an entire row to myself on the United flight to DC, which softened the blow as well but the flight to Munich from IAD was great (2-28-18)"

Positiv: "LH hat adäquate Gepäckbestimmungen mit ausreichenden 23 kg Check-in Gepäck, eine professionelle Flugabwicklung und viele Annehmlichkeiten, wie Mitternachtssnack auch mit Wein oder ganz ordentliches Frühstück für das Ende des Nachtflugs. SMS / E-mail Benachrichtigung über Verspätung ist vorbildlich, allerdings nützt einem das wenig, da die show up Zeiten eingehalten werden müssen, d.h. statt 3 Stunden muss man bei einer Stunde Verspätung trotzdem zur gleichen Zeit erscheinen und damit 4 Stunden warten."
Negativ: "Online check-in in Mumbai war äußerst holprig und Bordkartenausdruck ohne Vorankündigung "due to administrativ restrictions" verboten. Widerspüchliche Aussagen machen es nicht leichter, man braucht ja einen Ausdruck um überhaupt ins Flughafengebäude zu dürfen. Anstatt um 2.55 Uhr nachts dann eine dreiviertel Stunde Verspätung. Am Online bagage drop off äußerst zurückhaltender Service. Der elektronisch gebuchte Sitzplatz wurde nicht auf der jetzt ausgestellten Bordkarte übernommen, sondern ein willkürlicher, weit entfernter Platz. Die Dame am Schalter konnte auch keine nebeneinander liegenden Plätze für mich und meine Frau buchen. Das sollten wir mit den Passagieren ausmachen, die würden vielleicht tauschen. Und ein Blick auf den Sitzplan, das ist leider verboten. Bei so einer Kundenorientierung kommt die Lufthansa üblen Billigfliegern gleich. Vielleicht sind dort die Flightattendents jedoch weniger hochnäsig."

Positiv: "Food is provided"
Negativ: "Delayed 6 hours on the plane"

Positiv: "Der mit Abstand beste Pilot mit dem ich je geflogen bin. Crew auch sehr nett."

Positiv: "Boarding & Flug komplett im Zeitrahmen. Das Personal war locker und zu Späßen aufgelegt, vielleicht ein wenig übertrieben, Dennoch eine gute Betreuung in einem kaum besetzten Flugzeug."
Negativ: "keine Auffälligkeit..."

Positiv: "Der Flug war pünktlich und ist sogar vor seiner Zeit in München angekommen."
Negativ: "Die Landung war etwas hart und der Druckausgleich in der Kabinen war nicht optimal, sodass teilweise die Ohren im Landeanflug wehgetan haben"

Positiv: "Excellent service from staff on the flight"
Negativ: "Long line-up in Frankfurt at Lufthansa Passport control . Could probably open up the third counter and not just one Business and one Economy? First meal ( Turkey) had something in it that blowded me up all the way to Vancouver! Not sure if it was the vegetables or?? Not nice if you can't walk around and also not great for your neighbor to the right and left. I usually don't experience this with my food that I cook or choose."

Positiv: "I travel in so many airline but lufthasen is very good airline i want to travel again"

Positiv: "Der Flug war sehr pünktlich. Boarding ging sehr schnell. Schon an der Security musste ich quasi gar nicht warten. I"
Negativ: "Auf Kurzflügen gibt es nur einen Snack und ein Getränk. Das ist aber ok. Für die kurze Flugzeit habe ich komfortabel gesessen"

Positiv: "Das Personal und der Service waren super. Es blieben keine Wünsche offen. Das Essen auf der ersten Strecke FRAJED war sehr gut."
Negativ: "Das Essen von JED jach ADD war höchstens Economy Class-Niveau und wurde auch so serviert."

Positiv: "Pünktliche, routinierte Abwicklung. Freundliches Personal."
Negativ: "Lange Wartezeiten an der Gepäckausgabe"

Positiv: "Individual screens for all seats with a varied selection of entertainment options. Plenty of room under the seat for my carry-on. (It helped that no one was in the seat next to me.) Beverages were offered frequently. Smooth flight, smooth landing."

Positiv: "Pünktlich, sauber, freundlich"

Positiv: "Thank goodness the movies were good."
Negativ: "Had to wait in 5 lines before someone could check our bags. no organization at boarding time. Just a free for all."

Positiv: "Flugpersonal hat sich um mein Anliegen gekümmert, habe dadurch Anschluss nicht verpasst, Danke"

Positiv: "Alles Tipptopp"
Negativ: "Früher hab’s mehr, aber es passt"

Positiv: "Air Canada could learn a few things from you - ie, the incredible impact of providing free food and excellence customer service at the checkout and gates."

Positiv: "They welcome you on the plane."
Negativ: "They tried to make me pay for my laptop bag, telling me it was a handbag. NEVER pay for a laptop bag!!!"

Positiv: "Not a good experience overall."
Negativ: "Our luggage did not arrive in Naples with us. We heard nothing from Lufthansa despite making numerous attempts to email and call the airline. Our hotel tried to call as well to see if someone could at least tell us if and when our luggage might arrive.We had to go out and buy clothes and personal items. It was a terrible way to start a holiday."

Negativ: "LH Gatepersonal schickte uns zu Serviceschalter, doch der war bereits geschlossen...."

Negativ: "Habe schon motiviertere Crews in der Business Class erlebt. Versorgung außerhalb der Essenszeiten nur auf Nachfrage."

Positiv: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Negativ: "None"

Positiv: "The flight crew was exceptional in handling a medical emergency on the flight."
Negativ: "Lufthansa bumped us from our preassigned seats. We purchased our tickets five months in advance to ensure our family would sit together. When we arrived, they had our family of five sitting in three different rows. Two of our young children had to sit alone, eight rows away from the nearest parent. After telling them we would not board sitting apart like that, they moved us closer together but still separate from two of our children. Highly disappointed."

Positiv: "Insgesamt über 2h Verspätung"

Positiv: "sehr freundlcihes Flughafen und Board Personal; Keine Beschwerden."

Negativ: "Flight got canceled and never got new flight! Also never got money back!"

Positiv: "Everything"

Positiv: "Wunderbare Erklärungen vom Piloten während des Fluges, sehr angenehm...."

Positiv: "Seats were decent 36A, entertainment was very good, also paid full r WiFi access which made a 10 hour flight more bearable. Food was ok, nothing special."

Negativ: "huge plane, no space. painful."

Negativ: "Too many controls during boarding"

Positiv: "Das Personal war aufmerksam und nett aber der Sitzabstand war mäßig"

Positiv: "Das Personal im Flug war freundlich und hatte gute Laune dies hat sich auf die Passagiere übertragen. Flug kam pünktlich an"

Positiv: "Super Service"
Negativ: "Kein Grund zur Beschwerde"

Positiv: "Sehr freundliches Personal, gute Durchsagen. Gute Getränkeauswahl"
Negativ: "Bus-Gate in München nebst Freifahrt um den halben Flughafen."

Positiv: "Flug ging etwas später und leider aus dem Satelliten-Terminal raus, aber war pünktlich da. "Essen" bestand aus einem Corny-Riegel, aber der Sekt hat dafür mehr als entschädigt."
Negativ: "Man sitzt recht eng, aber das ist ja heutzutage überall fast gleich"

Negativ: "VERSPÄTUNG und sehr schlechte Kommunikation, wie es weiter geht"

Negativ: "Lange Wartezeiten beim Gepäck Drop Off Lange Warteschlangen, Gedränge, Enge beim Boarding Lange Wartezeit im Bus bevor man das Flugzeug besteigen durfte VERSPÄTUNG"

Positiv: "Good staff, comfortable seat"
Negativ: "The transfer from one Lufthansa flight to another"

Negativ: "The fine print on the flight pass-- didn't notice that my request for flight change did not go through. Am stuck in the airport!"

Positiv: "Taking off was good"
Negativ: "Landing was a little bit stressful. But still ok."

Negativ: "Business Class bedeutet für die Lufthansa Group offenbar nur Abkassieren! Im Gegensatz zu anderen Airlines ist die Business Class völlig falsch gemanaged: - kein Business Class Sitze - Standard-Economy Sitze mit freiem Mittelsitz - keine Liegefunktion - keine Fussablagen - geringer Sitzabstand (identisch mit Economy) - kein Platz, um Laptop zu benutzen - kein Bildschirm/kein Unterhaltungsprogramm - keine Aufhängemöglichkeit für Jacken/Mäntel - keine Getränke vor dem Start"

Positiv: "Everything"
Negativ: "Nothing"

Negativ: "This Air Canada flight was operated by Lufthansa and was cancelled due to the strike. So, this means that I am still in Germany which is not the worst place in the world to be stuck, especially because my parents live here. So a few day longer are not a problem for me, but if it takes a week, it is not good because I am supposed to be at work and I am using up vacation I had planned to spent with my family."

Negativ: "No boarding lines. Boarded late. I was not given enough time from my arriving flight. I had to spring the length of the airport and up and down stairs as the elevators had long lines. Maybe it was good it boarded late or I wouldn't have made it."

Negativ: "Ticket written on Air Canada but Lufthansa was carrier. Not possible to check-in on line leaving very few choices for seating. Tried to check-in on Sunday for Monday flight -- system errors resulted and phone number provided by system only works M-Sat. My initial leg was on Iberia and they could not check me in for entire flight. Major scramble in Frankfort to resolve issues. Never again!"

Positiv: "Angenehmerer Flug als mit Eurowings oder Air Berlin. Schön, dass man ein zweites Getränk und auch Wein bekommt."

Positiv: "The crew was especially cheerful and helpful. The food was surprisingly good for airline food. I have always had a good experience on Lufthansa and this trip was no exception."
Negativ: "Some of the movie choices were a little dated."

Positiv: "Friendly staff with great service"

Positiv: "next leg of journey- was delayed three hours and NO one was able to reschedule flights"
Negativ: "That flight was delayed for three hours! Causing me not to be able to make connecting flight. No help in Vienna."

Negativ: "See red comment above."

Positiv: "Staff were always courteous."

Negativ: "Checked baggage very expensive."

Positiv: "Schnelles Boarding, freundliches Personal."
Negativ: "Sitze äußerst unbequem und eng für etwas größere Leute (190 cm)"

Negativ: "Es Gab salzige und süsse Snacks und ein getränk"

Positiv: "Flugpersonal hat gestreikt. Waruma auf Lasten des Kunden?? Werde zukünftig Austrian Airlinse weiden, weil sie kein zuverläßiger Partner sind"
Negativ: "Kein Essen"

Positiv: "Flight was on time, friendly staff, well organised boarding. Aircraft clean and in good shape."

Positiv: "new airplane with friendly staff. flight was on time"

Positiv: "Die Cabin Crew war im Wesentlichen OK, lediglich wegen der überfüllten Maschine und der Tatsache, dass mein Handgepäck nirgends verstaut werden konnte, bekam ich eine relativ kühle Information, ich könne es unter dem Sitz verstauen. Nach einigem hin und her fand man doch Platz über den leeren Sitzplätzen der Business Class."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Bodenpersonal am Abflughafen schien leicht überfordert, obwohl die alle freundlich und nett waren. Die Cabin Crew im Flugzeug war ganz in Ordnung, Informationen über die Verspätung wurde über die Boardansage kommuniziert. Allerdings haben diese Bemühungen die Situation danach, welche ich auch zum Flug zähle, nicht verbessern können."
Negativ: "@Austrian Airlines & @Airport Vienna: die Konkurrenz kann das viel besser: Wenn man sich schon wegen des Zubringerfluges OS736 verspätet, und den Anschlussflug OS273 gerade noch erreichen kann, ist es Service orientiert wenn man die Passagiere a) über den Anschlussflug informiert b) mit Priorität durch den obligatorischen Security Bereich begleitet c) dem Personal am Gate Bescheid sagt, dass noch Passagiere boarden kommen Keine Infos wie wir zum Gate kommen, kein Priority beim durchlaufen des Flughafens und dann noch Security Check und dann noch das entfernteste Gate (F31), was es geben kann"

Positiv: "Das Flugpersonal war freundlich und serviceorientiert."
Negativ: "Der Flug war verspätet, die Gründe waren nicht nachvollziehbar. Ground Operation Flughafen erschien leicht überfordert."

Positiv: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Negativ: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Positiv: "Der flug war sehr gut."

Positiv: "Great flight. Was long but made nice by staff/crew and entertainment options."

Positiv: "Flight attendants were extremely friendly and considerate of passenger needs. In flight Wi-Fi is free in economy. Good leg space between the rows. Overall it's rare to find such good service now a days."

Negativ: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."

Positiv: "It was fine"

Negativ: "bitte besseren kaffee!"

Negativ: "bitte besseren kaffee!"

Negativ: "Die Bordunterhaltung war an meinem Platz defekt."

Negativ: "Verspätet da Tür kaputt"

Negativ: "So at first it was announced that drinks would not be served due to anticipated turbulence. No turbulence occurred so drink service began-- stewardesses did not ensure the plastic cups were attached to trolley securely and so they fell all over us and on the ground--me and some other passengers helped to pick them off the floor-- they said thank you and used the cups on the floor for passengers drinks. Um....no thanks-please get new cups!"

Positiv: "Service, Komfort, Snacks, Pünktlichkeit- alles super"

Positiv: "Normaler Flug. Ausreichend großer Sitzplatz und Beinfreiheit."

Positiv: "Apfel als Snack"

Positiv: "Great experience, friendly crew!"

Positiv: "Helpful service, decent food."

Positiv: "Flight Attendants super friendly as well as ground staff in Salzburg."
Negativ: "Seats a little tight."

Positiv: "The crew was very professional and kind and evetything was on time. The food is tasty."
Negativ: "No entertainment at all."

Positiv: "Comfort was good because I had a whole bench to myself!"

Positiv: "Alles wie immer TippTopp"
Negativ: "Früher gabs mehr zu essen... aber es passt!"

Positiv: "Beinfreiheit der ehemaligen(?) Business Class war toll. Personal sehr freundlich."
Negativ: "Eierspeise mit Kartoffeln und Tomaten? Was ist denn das für eine Kombination?! Es gab keine Bildschirme zur Verfolgung wo man gerade ist."

Negativ: "wieder über eine Stunde Verspätung"

Positiv: "Flug war pünktlich, die Crew ausnehmend freundlich. Bequeme Sitze (aber wenig Beinfreiheit)"
Negativ: "Kein Essen, kein Platz in den Handgepäckfächern, sodass wir unser Gepäck unter den Sitzen verstauen mussten, was die ohnehin knappe Beinfreiheit noch deutlich mehr eingeschränkt hat."

Positiv: "ziemlich alles; die Maschine war zwar klein aber das is ja egal; Verpflegung super, man bekommt alles was man will und mehr"
Negativ: "keine Bildschirme zur Information für den Flug (das liegt an der Maschine"

Positiv: "Das Flugpersonal war nett, der Flug hat nicht lange gedauert (50 Min), es gab genug Beinfreiheit."
Negativ: "Es gab kein Essen, nur Schokokekse, trotz Reisezeit zur Mittagszeit. Die Sitze waren ungemütlich, für 1 Stunde ist das auszuhalten, aber auf längeren Flügen würde es mich stören."

Positiv: "Flugpersonal war aufmerksam und professionell"
Negativ: "Start in Kairo war verspätet durch unprofessionelle Abfertigung durch das ägyptische Bodenpersonal: Aus Personalmangel wurde - wie üblich - nur eine der Sicherheitsschleusen benutzt. Es gibt keinen Gold Track. Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Negativ: "Sehr negativ: die Lufthansa Group hat keine echten Business Class Sitze! Den höheren Preis nimmt man gern, aber die Leistung ist man nicht bereit zu bringen. Das ist umso negativer, weil sich die Lufthansa Group das nur durch ihre Monopolstellung in Zentraleuropa leisten kann. Schlichtweg eine Unverschämtheit!"

Positiv: "Food and service was great as always! comfortable seats and quality in flight entertainment!"

Positiv: "I fly this route on Austrian 5 times a year, and I nearly always choose Austrian because it hast the overall best 'package' - a comfortable plane with excellent sleeping seats in business class, the best airline food in the world from Do & Co, the nicest staff that really cares about your well being and the quickest connection between Bangkok and Vienna."
Negativ: "The entertainment program is a bit slim, to my taste - but I'm not a big consumer of inflight movies, as I prefer to get more sleep when I fly. When compared to the entertainment program on Singapore Airlines, for example, Austrian's own can't really compete."

Negativ: "The seats were uncomfortable."

Negativ: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Positiv: "The aircraft was very clean. Very friendly crew."

Positiv: "Great staff, friendly and helpful."

Positiv: "Schnelles Boarding, freundliches Service und zweimal wegen Getränken durchgegangen"

Negativ: "economy class eats sold as business class !!! very poor and cheap strategy --"

Positiv: "Everything was great!"
Negativ: "There was nothing in specific that I didn't like!"

Negativ: "very tight connection in VIE after a small late departure from LHR but we make the connection."