Finde günstige Flüge nach St. Cloud

Positiv: "100% the best flight experience I've ever had flying. Wish I flew to Europe more so I could fly with Swiss more often. Thanks!"

Positiv: "Great flight. Lots of good food."

Positiv: "Great"
Negativ: "I didn't get my kosher food that I ordered"

Positiv: "Courteous Service and excellent hospitality"

Positiv: "Der Flug war mehr oder weniger Pünktlich und verlief unspektakulär."
Negativ: "Durch einen Gerätewechsel wurden teilweise die Sitzplätze neu vergeben. Dadurch sassen wir etwas weiter hinten"

Positiv: "Der Flug war mehr oder weniger pünktlich und nicht ausgebucht. So waren wir zu zweit in einer Dreier-Reihe."

Positiv: "Alles hat geklappt."
Negativ: "Zuwenig essen Portion"

Positiv: "Meals were good"
Negativ: "We did not notice when they rolled the Duty Free Cart --so we asked if we could buy a product later on in the flight- The crew told us "No" The crew did the bare minimum serving Business Class passengers. The connecting gangway between the 2 toilet areas--- 2 of us passengers tried to pass the crew to get to the other side--crew would not move out of the way--- we, the passengers had to manoevre around them as if we were a burden to them"

Positiv: "I bought 2 tikets from Chicago to oscow and back for me and for my son. I live in USA, son lived in Russia but he received immigration visa and I had plan fly to USA with him. From Chicago I used my ticket and say SWISS staff what my son will have trip only from Moscow. I paid for 2 tickets around $1700. Today when we should have trip back to USA, SWISS company said what ticket for my son do not exsist. And I spent for new ticket 220000 rubles about $3600. Nobody in SWISS company do not said me what my tocket for son canceled. I am shoked !!!"

Positiv: "Flight was 14:40----- Boarding began a little late at 14:20. Got everyone on board efficiently and quickly. No kidding. Plane was ready and started moving for take off at 14:39. Impressive! Well Done!"

Positiv: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Positiv: "The flight left on time and arrived a bit early."
Negativ: "Everything was fine"

Negativ: "My entertainment unit was not working the whole flight."

Positiv: "Pünktlich und super Service"

Positiv: "It was a fast flight. Less people on the plain."
Negativ: "I did not like that I was in a Swiss airport for more then 13 hrs and the company did not offer me a hotel for the night. Two I did not like that at the airport in zerik they don't take coins."

Positiv: "Crew was friendly. Food was good"
Negativ: "Crew was slow to pick up dishes and trash after meals. Passenger in front of me reclined seat leaving little room for me to watch the video screen or read."

Positiv: "pünktlich - sogar zu früh Schokolade :)"
Negativ: "Babygeschrei"

Positiv: "moderne maschine"
Negativ: "verspätung - wie die meisten swiss abendflüge. warum nicht den flugplan nachvhinten verschieben? babygeschrei babygeschrei"

Positiv: "Professional crew"
Negativ: "Legroom!!!"

Positiv: "pünktlich"
Negativ: "air conditioning aus während boarding bis zum start babygeschrei"

Positiv: "Pünktlich"
Negativ: "Von der Stewardess angerempelt worden und Rotwein auf dem Hemd"

Positiv: "It was a good short flight, with good service"

Positiv: "Well managed flow of services, polite and helpful staff, quiet environment, good air in the cabin."

Negativ: "I didn't have much time between my connecting flights, so I arrived at the gate right at boarding. I preselected my seat (window on emergency exit) beforehand. When I boarded through the self boarding gates, the machine just gave me another seat allocation. Obviously at that time it was too late to complain."

Positiv: "flight was on time"
Negativ: "insufficient AC during boarding endlessly screaming baby"

Negativ: "Only one agent to check in economy passengers two agents for first class and 2 or 3 for special needs. There were many more economy passengers and it took a lot longer to be serviced more agents for economy would have been more equitable"

Positiv: "Trotz gut ausgebuchtem Flug in einer Dreier-Reihe zu zweit gelandet. Essen für kurzen Flug in Ordnung. Pünktliche Landung."
Negativ: "Reservierter Sitz wurde wegen Fluggerätewechsel nach weiter hinten getauscht. 40 Minuten auf das Gepäck gewartet (da kann der Flug ja aber nichts dafür). Boarding etwas verspätet."

Positiv: "Genügend Platz auf der Notausstiegsreihe. Verpflegung für 1:45h-Flug mehr als ausreichend. Sehr aufgestellte Flugbegleiter und -innen, trotz später Abflugzeit und vollem Flieger. Pünktliche Landung und Gepäck sehr schnell erhalten."
Negativ: "Leichte Verspätung beim Abflug"

Positiv: "The staff was just fabulous! Very nice and sincere. Beautiful smiles. I admired the lipstick on one and she came back and had the name of it written down for me. MAC here I come."

Positiv: "Gute Information"
Negativ: "1h Verspätung"

Positiv: "punctual and friendly enough staff."
Negativ: "entertainment and food options were poor and because of the long haul flight once we had a first round of service it was then self serve. I was in a window seat - cld not wake the people beside me and getting up to get water was difficult. Pushed the call button to be told that I cld get it myself!"

Positiv: "Freundliches Personal Gute Getränkeauswahl in Eco-Klasse"
Negativ: "Entertainment system kommt etwas in die Jahre Sitzabstand in Economy zu gering!"

Positiv: "neues flugzeug ansperechendes inneres neues flughzeug"
Negativ: "fast eine stunde verspätung fast eine stunde verapätung"

Negativ: "1,5 h verspätung. mein business sitz funktionierte nicht und musste von der crew manuell verstellt werden."

Positiv: "Nice staff"
Negativ: "Old business class, old enterior, cabin too hot, seat uncomfortable due to permanent deflation of cushion."

Positiv: "Excellent"

Positiv: "On time"
Negativ: "The airport at Vienna airport checked my hand luggage (and many others as well) on a scale. My was ok and I got a red tape stating that it was checked. At check in it was checked again. I have a very small roll on that I specifically bought for flying in Europe. I never had that in the US."

Negativ: "Unpünktlich..."

Positiv: "Verpflegung ging schnell"
Negativ: "zu spät (1h) sehr enge sitzabstände gewünschte sitze wurden ein boarding wieder storniert und man sass sehr viel schlechter"

Positiv: "What I liked is that they didn't really focus on the weight I had little more weight and they didn't really make an issue for me"
Negativ: "Geneva airport is so busy on the weekend I had to stay in the line for 20 minutes it's a little annoying"

Positiv: "Problemloser Flug, pünktliche Ankunft"
Negativ: "wenig Beinfreiheit (Mediabox unter Vordersitz)"

Positiv: "The crew was terrific."
Negativ: "Economy seating very cramped. Cramped seat conditions, inability of video screen to articulate sufficiently to allow seeing the picture when the seat ahead was reclined."

Positiv: "Sehr freundliches Personal, waren immer zuvorkommend."
Negativ: "Kids Menu hat nicht geklappt (nicht zum ersten mal) und leider auch nicht die gebuchte Aufmerksamkeit (wurde erst auf den Rückflug gebracht)"

Positiv: "Even though the flight was delayed, everything else about it was great! Newer, more comfortable seating than the plane from the US to Europe, excellent food and service, no complaints about the in-air experience."
Negativ: "The flight was delayed most likely because of inefficiencies in the passport check / boarding process, some people got confused, waited in the boarding line, then had to go back in queue in the passport check line. Last person walked into the plane 10 min after the scheduled departure time, as a result the airport delayed our departure by 50 more minutes."

Positiv: "This direct flight from Zurich-Newark is pretty comfortable, especially if you get the two seats at the either sides of the plane (it's a 2x4x2 config in Coach). The food is really good, they are generous with drinks and the crew is really friendly and smiling! Would take this flight again without any reservations in future!"

Positiv: "The staff was friendly and accommodating. I LOVE that we were given ice cream and chocolate - only wish I'd been given more chocolate. They came by with drinks often and made sure that we were well hydrated."
Negativ: "It was only an hour long flight, and I slept most of the way. From what I could tell, the staff seemed friendly. Only complaint would be that on the way to the plane (we had to take a bus) we were packed in like sardines and it was very hot. Once we got to the plane, we were left standing in the bus for a couple minutes. Because of the heat, I thought I was going to pass out."

Positiv: "Alles superpünktlich und gut strukturiert - schweizerisch eben. Sehr bequemer Sitz."

Positiv: "Nothing"
Negativ: "The food was terrible, boarding was chaotic, only ten movies to choose from."

Positiv: "I have a moderate fear of flying and our plane experienced turbulence while passing through some clouds. I asked the flight attendant if everything was okay, and he smiled and explained that there was some rain on the way to Switzerland. I really appreciate when the crew takes the time to explain what is going on. Knowing what to expect helps me deal with my fear. Because of the flight attendant's willingness to explain the details of our flight, I felt more comfortable during the remainder of the trip."

Positiv: "Pünktlich, sauber, freundlich"

Positiv: "Food was great."
Negativ: "Entertainment was frustrating"

Negativ: "Movie screen is outdated and touch screen didn't worked for me to select movie. Screen for flight status was showing flight from Mexico to Germany. We did fly from Germany to Chicago."

Positiv: "Flugpersonal hat sich um mein Anliegen gekümmert, habe dadurch Anschluss nicht verpasst, Danke"

Positiv: "every thing was good, so comfortable for a long flight"

Positiv: "Easy flight and on time"

Positiv: "You can't beat the German's at efficiency. Awesome!"
Negativ: "Houston isn't their hub and I have to put up with United."

Positiv: "Comfortable for a short flight. On time."
Negativ: "Had to go through security and passport control a second time made the 1 hour connection stressful"

Negativ: "Flug nach FRA war 25min verspätet, so dass wir 10Minuten vor Start am Anschlussgate nach LEJ waren. Umbuchend auf den nächsten Tag...."

Negativ: "Habe schon motiviertere Crews in der Business Class erlebt. Versorgung außerhalb der Essenszeiten nur auf Nachfrage."

Negativ: "Charges for suitcase 40 euros this rediculas"

Positiv: "Ohne das Bodenpersonal hätten wir (Familie 4 Personen) nicht mitfliegen können."
Negativ: "Essen hat mir persönlich nicht geschmeckt und das Unterhaltungsprogramm war nicht gut was aber nicht so schlimm war denn es war ein Nachtflug."

Positiv: "Ein Stewart war besonders unterhaltsam, er hatte flotte und lustige Sprüche auf der Lippe, war sehr nett."

Positiv: "Did not get into flight"
Negativ: "They changed the gate in last minute without proper communication"

Positiv: "Das Personal war sehr net. Flug hat Verspätung gehabt."
Negativ: "Das Essen war übersichtlich aber Geschmack war ok. Getrenke waren ausreichend. Beinfreiheit war wenig."

Positiv: "pünktlich - sauber -"
Negativ: "Vorfeldposition - d.h. die Reise startet in einem Bus und ist nicht klimatisiert."

Negativ: "Lufthansa Personal ist sehr unhöflich, vor allem am Gate und ganz besonders im Vergleich zu anderen Anbietern."

Positiv: "Leider mussten wir fast 2 Stunden auf dem rollfeld warten in gefühlten 40C da die kühlung ausgefallen ist"

Positiv: "Leg room and the chairs were great."

Positiv: "Nothing."
Negativ: "The flight was delayed, they said due to weather, but would not let me off the plane to make other arrangements. Terrible customer service by partner airline, United. The airline did NOTHING to help me out."

Positiv: "Good gate agent, legroom was actually okay."
Negativ: "Missing assigned flight (see previous flight comments), lack of crew service"

Positiv: "Meine liebste Fluggesellschaft, Super Komfort und genug Platz für meine langen Beine"

Positiv: "Service was excellent. ."

Positiv: "It was on time :)"
Negativ: "I booked wheelchair at Oslo airport, but my father did not get it at Frankfurt."

Negativ: "Boarding was poor - we were put on standby, the gate changed, we were bussed out to the tarmac, and the plane left very late."

Positiv: "free wine."
Negativ: "Planes are old and cramped. Our plane gave us the "personal entertainment option" which meant you had to use your own device since they are too cheap to upgrade the planes. However, this international flight only had american plugs so anyone without an adapter was SOL. I tried to watch the large screen at the front of my section but they showed the movie Lion that is in Hindi and therefore had subtitles and I couldn't read the words from 12 rows back. The boarded process is like a cattle call. DO NOT FLY UNITED!!! I thought I was flying Lufthansa but it was a bait and switch situation."

Positiv: "Schneller, unkomplizierter und guter Flug"

Positiv: "Flugzeug war relativ leer. Pünktlicher Abflug und Ankunft."

Positiv: "The people, the service, the seats, the timeliness... (I did not fly from Washington to Munich on Lufthansa; I flew back on Lufthansa.)"
Negativ: "Nothing. They were great."

Positiv: "Pünktich und nicht überfüllt"

Positiv: "Pünktllichkeit und A380 Raumangebot"
Negativ: "Service sehr steril und nichts überfreundlich. Normalerweise wird man als SEN persönlich begrüßt. Fehlte"

Positiv: "Sehr freundliches Personal, gute Durchsagen. Gute Getränkeauswahl"
Negativ: "Bus-Gate in München nebst Freifahrt um den halben Flughafen."

Positiv: "Flug ging etwas später und leider aus dem Satelliten-Terminal raus, aber war pünktlich da. "Essen" bestand aus einem Corny-Riegel, aber der Sekt hat dafür mehr als entschädigt."
Negativ: "Man sitzt recht eng, aber das ist ja heutzutage überall fast gleich"

Negativ: "Lange Wartezeiten beim Gepäck Drop Off Lange Warteschlangen, Gedränge, Enge beim Boarding Lange Wartezeit im Bus bevor man das Flugzeug besteigen durfte VERSPÄTUNG"

Negativ: "the fl;ight was late overall 6 hours, which depended on weather, but"

Negativ: "Seating was incredibly uncomfortable and cramped. Legs were in pain after the flight. Not enough beverage service for such a long dlight."

Positiv: "free music, video. Plenty to eat and drink. Crew was friendly, accommodating and kept the plane clean on a long fully booked flight."
Negativ: "Boarding was a bit chaotic but there wasn't much room to line up a full load of 747 passengers. They didn't have my vegetarian meals as requested. In one case they rounded me up a business class substitute but in the other case all I had to eat was bread and the dessert."

Positiv: "Nothing"
Negativ: "I was unable to get all of my seats at once. This would later cause me a lot of time and patience"

Negativ: "old model aircraft"

Positiv: "Getränke und Snacks, ckeckin, Personal, alles Super"

Negativ: "Departure gate was not shown on the ticket. By the time we found a LH rep we were told that the flight was operated by United. After we found a United rep and started walking towards the gate we came across the passport control area that had a huge crowd waiting in line. I saw that we literally had 15 min left, while the long line would take us 20-25 min to get through. We had to jump through the lines and cut in front of people explaining everybody our predicament and making people upset. Got back stressed and tired"

Positiv: "Trotz kurzem Flug wurde ein leckeres Baguette angeboten."
Negativ: "70 Minuten Verspätung - keine Angabe von Gründen."

Negativ: "The seats were very cramped. A little about my height, I'm 5'2" and had a difficult time with no leg room. I sat by the window which gave me a little more wiggle room but it was not the most comfortable flight. Also a note about being able to get up from the seat to move about. The other person in the row had to get up to allow me in and out and I still had to make sure not to pull on the seat in front of me just trying to get up out of the seat. Thankfully, I only had to get out twice through the whole flight."

Negativ: "We were delayed by complicated connection from Vienna train station to Vienna airport, by the time we arrived, we missed our flight. We called your customer service, and a recording stated that we would get a reply within 48 hrs. We contacted website customer service and it stated that we would get a reply within 48 hrs. We needed immediate assistance from a HUMAN BEING to change our reservation, that was impossible. We were forced to purchase new tickets, the cost was $2,500, we had to stay overnight in a nearby hotel, the cost was $220. We are returning one day later than planned all because we could not reach you."

Negativ: "Essen ungesund Zu kalt Sitz Reservierung hat nicht funktioniert"

Positiv: "Man konnte einfach einen freien Platz reservieren, ohne den Unsinn mit verschiedenen Aufpreisen, der heute grassiert."

Positiv: "Every things"

Positiv: "The agent at the counter was very very helpful and accommodated us to an earlier flight. That saved us lot of time."

Positiv: "Nur 60% voll, 100% Pünktlich"
Negativ: "Ankunft auf Vorfeld"

Negativ: "AUSTRIA AIRLINES, (YOUR OTHER COMPANY), WENT THRU MY BAG IN O'HARE, FLIGHT 66 TO VIENNA. THEY TOOK OUT ALL OF MY HOUSE, AND CAR KEYS , AND MY REMOTE CONTROL FOR MY PICKUP, (ALL ON ONE RING), AND DID N O T PUT THEM BACK INTO MY BAG. I WILL N E V E R FLY AUSTRIA AIRLINES, OR LUFTHANSA AGAIN! I SENT AN EMAIL TO YOUR CUSTOMER RELATIONS DEPT...customer.services@lufthansa 3 times and they failed delivery."

Positiv: "Pünktlich und Gepäck gut angekommen"
Negativ: "Checkin und Boarding sind katastrophale Improvisation. Völlig unklar wie oder wo und chaotisches Anstehen"

Positiv: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Negativ: "The food was okay, not that great."

Positiv: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Positiv: "Flug fast punktlich und ohne aussergewohnliche Ereignisse"
Negativ: "1 1/2 Stunden Schlange stehen um das Gepäck aufzugeben! Riesiges Puff / Chaos und Anarchie in der Warteschlange."

Positiv: "Freundlichkeit des Bordpersonals und gutes Essen"

Positiv: "Huge Thank You the the #KLM crew on my flight from Vienna to Amsterdam this morning. They were super supportive as I had trouble with my leg and did an amazing job on making the flight as comfortable as possible. Thank You!"

Positiv: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Negativ: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Positiv: "Tolle Airline. Toller Flug. Tolle Besatzung. Hier wird man mehr als satt."

Positiv: "Flug war pünktlich. Boarding sehr schnell. Personal war nett."
Negativ: "Die Sitze unbequem."

Positiv: "Usual professional and friendly service from my airline of choice for most destinations."
Negativ: "Nothing"

Positiv: "Loved the service...everything was excellent"
Negativ: "The bus class seat was a bit narrow at the feet"

Positiv: "Freundliches Personal!"

Positiv: "Wider seat than most business class"
Negativ: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Positiv: "Airline staff good and professional"
Negativ: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Positiv: "Priority boarding was appreciated and the flights were on time. Service was fine. Schipol was good."

Positiv: "Great crew service. Among the best ever."

Negativ: "Wir hatten einen Zubringerflug nach Amsterdam gebucht mit Weiterflug back Tansania um unsere Flitterwochen zu genießen. Doch wir wurden mit stand by Tickets beim einchecken schockiert. Somit war die Vorfreude schon beim einchecken dahin... es war bangen angesagt, dass wir mitkommen."

Positiv: "Friendly service"
Negativ: "Late boarding was wss only announced at biarding time"

Positiv: "Arriving more or less on time"
Negativ: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Positiv: "The second flight was on time and even though I spent the night at the Amsterdam airport my baggage was checked through so I did not have to worry about it during the night."
Negativ: "When I asked whether the snack was vegan I got the answer "It's a wrap". When I ordered tomato juice I was forgotten and did not get anything. There were no vegan snacks on each of the flight, but I guess that would be too much to wish for ;)"

Negativ: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Positiv: "Personal sehr gut"
Negativ: "Essen na ja muss man nicht haben - viel Verpackungsmüll mittlerweile bei allen Airlines offenbar Standard Sitze in Economy viel zu eng und Sitzabstand zu kurz, für 10-Stunden-Nachtflug eigentlich unzumutbar (gilt vermutlich auch für die meisten andeen Airlines. Die 747-400 erscheint mir mittlerweile doch sehr in die Jahre gekommen. Ich empfand sie (vermutlich wars die Klimatisierung?!) als deutlich lauter als den A380"

Negativ: "Konnte nicht angetreten werden, da es ein anschlussflug war, den ich nciht erreichen konnte, da der andere flieger e1,5 stunden verspätung hatte....alles sehr ärgerlich"

Negativ: "der Flug hatte extreme Verspätung und dadurch hätte ich den anschlussflug nicht erreicht. der Mann am schalter hat erst umgebucht, damit ich zumidest zu spät aber doch zum wichtigen geschäftlichen Termin kommen nachdem ich ihn mit nachdruck drum gebeten habe. KEIN SERVICE, EINFACH NUR SCHLECHT UND ÄRGERLICH!"

Negativ: "Service"

Positiv: "alles oki....vom Gepäck.checking bis zum Einsteigen im Flugzeug war ganz gut organisiert"

Positiv: "Nettes Personal!"

Negativ: "Horrible. First, we lost a suitcase. It could happen but for two days they did nothing and only told us stories (so as not to use the word lies). Within a few hours (and thanks to airline assistance) we were able to locate the suitcase. Even then it took them two days to bring it to us, two precious days off our planned vacation (7 days) At the end of the shortened vacation, we got to the chek in, and told that since the ticket I had purchased form them two months earlier was too cheap ... and since the flight was Over booked, they would take me off the plane if all the passengers would arrive. It's unnecessary to describe what I felt until the plane took off. They apologize constantly, but do nothing practical. a bae company. no me nor my freinds/family will go with KLM"

Positiv: "Endlich wurde man auch mit andoggen zum Terminal gebracht (ist bei KLM offensichlich eine Seltenheit), weil wir eh Verspätung hatten. Und da das Weiterflug-Gate direkt in der Nähe war, konnte man den Flieger auch ohne erneute und unnötige Sicherheitskontrolle erreichen. Allerdings gab's auch keine Passkontrolle. Mir sollte es Recht sein."

Positiv: "Personal, Sicherheit, Sauberkeit, sogar kleine Verpflegung, alles ok, aber: (s. nebenan)"
Negativ: "Einchecken in Birmingham eine Katastrophe. Lange Schlange und Wartezeit von mindestens einer halben Stunde beim Boarding. Es wird schon der Final Call ausgerufen, während die Passagiere alle in der Schlange vor der Abfertigung stehen. Und dann bei strömendem Regen zu Fuss zum Flieger, weil er nicht andoggen kann. Alle nass ins Flugzeug. Aber, das liegt natürlich an der Abfertigung in Birmingham und nicht an KLM."

Positiv: "Service was good"
Negativ: "Delay"

Positiv: "Hervorragendes Personal Essen gesund und lecker Gute KLM-Lounge in Amsterdam"
Negativ: "Sitzkomfort in Europe-Business mangelhaft: Kleine Sitze, kleine Abstände Kaum Platz fürs Gepäck Boarding mit Bus Keine Bordunterhaltung Unpünktlich"

Positiv: "The crew were very friendly and accomodating, plane was clean and boarding amd disembarking was efficiently handled."
Negativ: "55 minute delay was not welcome."

Positiv: "Sehr feines Essen, supernettes Personal, ruhiger Flug, pünktlich."
Negativ: "Fehlendes Unterhaltungssystem, keine Bildschirme, Europe-Business-Class kaum komfortabler als die Economy."

Negativ: "website to check-in. No way to use your miles for extra luggage. Lost more than halft hour to no avail Very unfriendly check-in counter service (Alitalia)"

Positiv: "Nette Crew, schnelles Boarding, gutes Essen"
Negativ: "Keinerlei Bordunterhaltung, Komfort in der Europe-Business minimal"

Positiv: "Good food, good entertainment system, comfortable seating."
Negativ: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."

Positiv: "Der Flug ist eigentlich zu kurz um ihn wirklich beurteilen zu können"

Positiv: "Das Personal war top, alles gut gelungen. Empfehle jedem ein sondermenü zu bestellen, der Aufpreis lohnt sich."
Negativ: "Nie wieder ein Platz am Notausgang, unbequem zu sitzen auch wenn man die Beine ausstrecken kann, dafür kein Fenster...."

Positiv: "Essen war mehr als genug und sehr gut. Personal war sehr kompetent und sehr freundlich."
Negativ: "Der Flug hatte Verspätung und das wurde auf der Anzeigetafel nicht angezeigt und nirgends durchgegeben. Deswegen auch verspäteter Check in mit langer Wartezeit, bis man dann auch endlich aufgeklärt wurde."

Positiv: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Negativ: "They didn't give any napkins out with the food which was weird."

Positiv: "Kompetentes und freundliches Personal Gesunde Verpflegung Ruhiger Flug"
Negativ: "Keine Bordunterhaltung Sitzabstand auch in der Europe-Business-Class eng. Lounge in ZRH sehr unterdurchschnittlich."

Positiv: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Negativ: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."

Positiv: "Flat bed seats 747 upper deck"
Negativ: "Lost my luggage for 7 days"

Positiv: "Good service."
Negativ: "Business is EconAnthro my seats with the middle seat open."

Positiv: "The crew was very nice i felt safe during the flight the sit had enough space the pilot kept apologzing for 15 minute lale took responsible for somthing he wasnt need to"

Positiv: "on time great crew"
Negativ: "small seats with very limited foot room"

Negativ: "As a Delta Elite member I was not impressed that the First Class section had only 1 person in it. Should have been some people upgraded."

Positiv: "Delft-themed safety briefing was lovely. Excellent flight."

Positiv: "Most of the flight was good, as I've come to expect from KLM/AF/DL. Entertainment choices were great and most of the staff was very friendly. Fresh brewed coffee in the beverage service was a huge plus!"
Negativ: "I usually fly Air France CDG-BOS and love it. My flight AMS-BOS with KLM/Delta was a disappointment from those experiences. The food was not very good and I'm not a huge fan of planes so old that my seat is a flotation device rather than having a real life jacket. Also part of my checked bag was broken off during transport."

Positiv: "Friendly staff"
Negativ: "Lost our luggage for a few hours after we landed"

Positiv: "Everything was great"
Negativ: "nothing"

Positiv: "Es hat alles gestimmt. Der Flug war pünktlich. Trotz Billigfluglinie konnte man in Ruhe schlafen ohne Werbung ertragen zu müssen."

Positiv: "Der Flug war pünktlich. Das Boarding nach Platzreihen ist ein gutes System"
Negativ: "Wir waren irritiert, dass das Essen im Flug Dublin-Zürich nicht inbegriffen war. Wahrscheinlich wurde es uns gesagt, wir waren grade am Schlafen und haben es wohl nicht mitbekommen. Der Preis für das Lunchpaket war ärgerlich hoch. Das Unterhaltungssystem funktionierte auf einem Platz nicht. Beides eigentlich nicht so wichtig - aber wenn Sie schon danach fragen..."

Positiv: "Confort"
Negativ: "Too cold"

Positiv: "Nicht einmal ein Trinken"
Negativ: "Gefallen hat mir nicht, dass ich bei der Buchung über Checkfelix als Kriterium eingegeben habe, dass ein Koffer pro Reisenden dabei ist. Das hat aber nicht zugetroffen. Die Koffer haben extra gebucht werden müssen, was sehr teuer war. Der Flug selber ist angenehm verlaufen, abgesehen davon, dass es nicht einmal ein Trinken gab."

Positiv: "Aer Lingus flight attendants as well as employees inside the terminals were wonderful. I sincerely feel they went above and beyond to make sure you were happy. Whatever they could control they did a good job."
Negativ: "Seats were extremely uncomfortable, felt like you were sitting on a piece of plywood. In addition they were very narrow and had little leg room."

Negativ: "unfreundliches Personal Kaffee schrecklich und überteuert"

Negativ: "Buchung sehr unklar bzgl. Gäpäckgebühr I"

Positiv: "Das Flugpersonal war sehr zuvorkommend und half wo es kann. Der Flug selbst angenehm."
Negativ: "Die Beschreibung des CraftBeers sollte den Hinweis enthalten, dass es mit Grapefruit versetzt ist."

Positiv: "Der Flug von aerlingus war pünktlich. Flugbegleiter waren nett."
Negativ: "Ich habe relativ spät gebucht, darum war der Flug relativ teuer. Trotzdem war es ok. Dublin Flughafen immer etwas eher dasein - Sicherheitskontrolle dauert unter Umständen lang und Ryanair treibt seine Spielchen in der Schlange. Beinraum bei aerlingus recht gering."

Negativ: "The food was terrible, could not consume."

Positiv: "Not much to say about Air Lingus averall bed experience. Will not book with airline again"

Negativ: "Hinflug VIE-DUB: wurden nach zwei Stunden Wartezeit im Flieger gebeten den Flieger wieder zu verlassen auf Grund von Technischen Gebrechen. Flug wurde auf den nächsten Tag verschoben wodurch wir einen ganzen Urlaubstag verloren haben Ersatzflug am nächsten Tag hatte wieder über eine Stunde Verspätung - Grund: die Crew war nicht rechtzeitig da... mussten ihren Gesichtern nach zu Urteilen ihren Rausch ausschlafen Heimflug DUB-VIE: mussten wieder 2 Stunden aufs Boarding warten, mindestens 5 mal wurde das Gate geandert und wir bekammen nur mangelhaft Info warum und wann wir den starten würden... wurden immer wieder um 15 oder 20 Minuten vertröstet. Dann war die Maschine endlich da, Boarding begann und wurde aber bei der Hälfte wieder abgebrochen, alle mussten wieder raus - wieder ein technisches Gebrechen am Flieger (war wohl wieder der gleiche Flieger) Wieder wurde versucht es herzurichten, weitere knapp 2 Stunden Wartezeit bis dann endlich eine Ersatzmaschine da war. In Summe wieder fast 5 Stunden Verspätung bei der Heimreise. Ich fliege viel, aber so etwas habe ich noch nicht erlebt. NIE WIEDER mit AirLingus!!"

Negativ: "Wir hatten 30 min Verspätung, ohne es an der Tafel mitzuteilen"

Positiv: "I liked the in-flight crew. They were very pleasant and helpful!"
Negativ: "The delays! The check-in app was down and the ladies at the desk didn't seem to be in any hurry to make sure we didn't miss our flight. It was the worst experience."

Negativ: "Gepäckstücke extra dazubuchen Keine gratis Getränke an board"

Positiv: "Aer Lingus is a great airline overall."
Negativ: "The movie selections. Too much Sci-fi and/or action adventure. Please mix it up with a variety of genres"

Negativ: "Bei BA bekommt man auf solch einem kurzen flug ein getränk und euin kleiner snack um sonst, das fehlte"

Negativ: "Had to gate check my bag which is fine, but it came out hurry min after everyone else's"

Positiv: "On time and easy ride"
Negativ: "Picking up a stroller is always a pain with Aer Lingus. When you gate check a stroller it should be returned at the gate when you deboard. Sometimes it's near the front of the gate and other times it's by oversized baggage claim which is really painful having to carry a little one through the airport. Plus, it takes a good 30-45 minutes for the stroller to appear if you're lucky. In Paris it took 70 minutes after we deboardes. Aer Lingus needs to follow other airlines by returning the stroller as you deboard."

Positiv: "Boarding was quick and efficient. I was seated quickly and the flight took off on time. No complaints."

Negativ: "No free snacks or drinks. I expected at least water and a small snack."

Positiv: "Crew was great very attentive"
Negativ: "My monitor kept restarting or would freeze"

Positiv: "It was a full flight and the attendance were friendly and attentive."

Positiv: "Andrew and Yvonne saved the day."
Negativ: "Wifi, entertainment system went down. Some crew members a little slower than others."

Positiv: "Pleasant crew, efficient boarding, comfortable seats. Food was good as was the wine I purchased."
Negativ: "First set of earphones didn't work properly. Second set was better, but sound quality was still weak. Had dual prong outlets, so couldn't use my own. Entertainment offerings were decent, but not great compared to other airlines."

Positiv: "After some delay, they arranged for me to get a somewhat stale piece of fish from business class that was left over..."
Negativ: "I had phoned up to order a gluten-free meal. They 'lost' the lunch, but I did get a gluten-free scone on the approach into the USA."

Positiv: "Flug war kaum voll und ist pünktlich abgehoben und gelandet."
Negativ: "Getränke sind sehr teuer und der bustransfer zum Terminal in Tegel nervt."

Positiv: "Boarding, Personal (auch Bodenpersonal - sehr hilfsbereit)"
Negativ: "Sitze"

Positiv: "Everything was great !"
Negativ: "Seats to small and no leg room, inconsiderate passengers in front of us caused even more seat discomfort ."

Negativ: "Musste mein Handgepäck abgeben, da angeblich kein Platz mehr. Im Flieger stellte sich heraus, dass noch genügend Platz ist. Nicht mal eine Flasche Wasser ist an Board inkludiert."

Positiv: "Neue Maschine, Kaffee muss man kaufen. Wie immer in Frankfurt mit Bonusbusreise."
Negativ: "Kaffee war immer noch Plörre"

Positiv: "Hartførd departure instead of Boston; help with boarding and wth getting offi"
Negativ: "Old seats took 3 pillows to fill hollow area. Sea t pocket was full of cracker bits. Took some crew members several passes-by to understand I needed help."

Positiv: "Seats were overall comfortable, though the plane's upholstery was showing its age."
Negativ: "We had to pay for refreshments on the European flights."

Positiv: "Everything went surprisingly smooth. Coffee was good, but had to pay for it"
Negativ: "Didn't try the food"

Negativ: "i checked my luggage on tuesday 09 13 2016 and didn't get it back until monday 09 19 2016...very very very inconvenient since i was flying back on wednesday 09 21 2016 very early in the morning..."

Positiv: "Not much."
Negativ: "Where to start??? Checking in process? Well this sucked. I wasn't able to check-in online and thus couldn't ever pick my seats. This meant getting a horrible seat on the plan. When I asked about this, I was told they are having issues with their online check-in process. Next the seats on the felt were very tight. They felt as bad as American Airlines domestic flights. I typically try to take European airlines when going to Europe as they tend to have more spacious seats but not this airline. They were VERY SMALL! Entertainment was ok and fairly typical. As for food on the plane, it was ok but they are extremely stingy with drinks. They charge for alcohol and will only offer a tiny fountain drink once. I've been on flights where soft drinks are always offered everytime they come around. was disappointed in this area as well as many other airlines offer significantly more. All in all I will do all I can to avoid this airline in the future. It was very poor."

Positiv: "Love aerlingus staff. Very kind!"
Negativ: "Not the flight but Vienna airport experience and Dublin airport check in after arrival. Took an hour to go through passport check where one of the staff took forever and was very unfriendly. Only two staff to manage passports for hundreds of visitors."

Positiv: "Crew were professional and attentive Plane was clean and mechanically sound Take off and landing were on time or earlier"
Negativ: "Because we bought seats from a third party vendor and not directly through Aer Lingus, we had terrible seats (right across from the bathroom) on both long flights. We could not check in on line until 2 hours before the flight and the seats available to us were single seats with no options to change. The AL staff at the airport told us that we should have booked through them directly but as you know the flight prices would then have been several hundred dollars additional for each. Seats were SO CLOSE, way too close for a 6+ hour flight Crew allowed passengers to drink alcohol until they were totally inebriated, which was unpleasant for many of us"

Negativ: "Maybe it's unfair to compare to Qatar but everything was 3rd rate in comparrison. It's a pity flying Most of the journey with Qatar to finish with Aer Lingus. Boarding was like a cattle ranch"

Positiv: "crew was friendly, lots of room"
Negativ: "Wi-fi and tv, movies were unavailable the entire trip"

Positiv: "Bargain airline with bargain experience. Not necessarily a bad flight, but nothing that great. The crew was very nice though."
Negativ: "I was forced to check a bag that was 1kg too heavy on 1 out of 4 total aer lingus planes I was on. If it worked for 3 planes it's not going to cause an issue."

Positiv: "It was part of our hop from the United States to Malaga."
Negativ: "I fly Southwest Airlines in the US frequently, but this plane felt FAR more packed in than those do. Without a free drink or snack, my 3 hours on this plane were miserable. We were flying at night, and they kept EVERY light in the cabin on for the duration. I don't know why they needed so much illumination to push a cart up and down the aisle for the few people willing to pay for beverages."

Positiv: "same as above"
Negativ: "same as above"

Positiv: "No food or entertainment was offered, therefore can't rate."
Negativ: "When the person in front of me brought their seat backit seemed as though the seat was in my lap."

Positiv: "Pünktlich Günstig"
Negativ: "Sogar Wasser ist kostenpflichtig Chaos beim Boarding Alte Sitze"

Positiv: "Excellent."
Negativ: "N/A"

Positiv: "The flight crew were friendly enough...I asked politely for help switching seats...since I was in worse possible most uncomforable aisle seat 42G...they left.me in my own devices...back problems and all made worse....The food and service were miniscule..and NO complimentary wine in meal service....makes it feel like budget carrier.....The entertainment choices were on poor end..."

Positiv: "The staff are very friendly and helpful. They helped me to my seat and helped me with my bag. Very helpful for a person with a disability. Michael"

Positiv: "Auf dem Langstreckenflug war das Personal sehr freundlich, machte aber einen wenig erfahrenen Eindruck. Die Sitze im Flugzeug waren sehr eng! Die Verpflegung muss man als mäßig bezeichnen, da bieten andere Gesellschaften mehr."

Positiv: "Von einem Zubringerflug erwartet man keine Besonderheiten, die gab es auch nicht. Nichts desto trotz war das Flugpersonal freundlich und hilfsbereit. Es gab eine Verspätung, die aber nicht weiter ins Gewicht fiel"

Positiv: "Love the flight attendant, loads of food couldn’t take it anymore. Professionalism at its peak."
Negativ: "NA"

Positiv: "Punctual, not crowded."
Negativ: "Even though the plane was far from full, passengers were allowed only 1 carry-on item (no personal item), contrary to policy published online by Air France. This policy applied even to people with Economy Premium for the rest of the trip (which allows 2 carry-on suitcases, not a useful feature if one cannot begin with this number to reach the transoceanic flight)."

Negativ: "das Essen war gut"

Positiv: "Der Flug hatte Verspätung, so dass es nur mit viel Gerenne möglich war, in Paris den Anschluss-Flug zu bekommen. Passiert bei Air France leider oft. Einige Male war der Anschluss auch schon weg, was zu langen Wartezeiten und zu unerwünschten Übernachtungen in Paris sorgte."
Negativ: "Der Flug hatte Verspätung, so dass es nur mit viel Gerenne möglich war, in Paris den Anschluss-Flug zu bekommen. Passiert bei Air France leider oft. Einige Male war der Anschluss auch schon weg, was zu langen Wartezeiten und zu unerwünschten Übernachtungen in Paris sorgte."

Positiv: "Das Flugpersonal war sehr freundlich."
Negativ: "Nicht's"

Positiv: "Short & easy flight"
Negativ: "All ok"

Positiv: "Sehr freundliches Personal."
Negativ: "Die Sitze waren zu eng beieinander. Wenig Platz im schulterbereich."

Positiv: "The hostesses were very kind and nice"

Positiv: "Missed connection and it was airport not Delta that was the problem. Not a good way to start a vacation. Rating is for the Paris Airport, not the flight crew or Air France employees. Still sitting in the airport when we should be at our destination."
Negativ: "Hundreds of people missed their flights. Delta had us into Paris with an hour and a half to get to connecting flight. Missed flight due to huge delay in passport approval. They seemed completely unprepared."

Positiv: "Nothing"
Negativ: "My flight was cancelled, I was sent around to multiple desks and terminals and no one wanted to assist me, then my luggage was lost."

Positiv: "Flugpersonal war sehr nett und hervorragend."
Negativ: "Flug hatte 1std Verspätung"

Positiv: "All crew I interacted with was great, friendly, and helpful."
Negativ: "Flight was late. Boarding very slow. Entertainment was ok by today's standards. Each seat had a display, but movie selection was not great. For a French airline I was looking forward to breakfast -- maybe some nice pastries or at least a decent croissant with jam. None such. It was disappointing. Meals were not impressive either, but the complimentary wine was good."

Positiv: "Boarding was very efficient"
Negativ: "Losing my luggage after checking it at the gate when volunteers were needed."

Positiv: "Für ein kurztripp nach Paris alles super"

Positiv: "Cheap aircraft, not even headsets"
Negativ: "Dirty aircraft, I expect more when I pay a lot"

Positiv: "Flight arrived safely."
Negativ: "Air France offered no help rebooking missed connection at JFK due to delay of more than 2 hours in arrival."

Positiv: "tool me safe from one airport to another"
Negativ: "wait time, food"

Positiv: "The service provided by Jet and Air France was excellent. The wheelchair service did help very much"

Positiv: "the staff was very friendly and offered a large selection of drinks"
Negativ: "The flight was delayed nearly one hour"

Positiv: "I like service of AF"

Negativ: "Delay over an hour"

Positiv: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Positiv: "Alles war in Ordnung"

Positiv: "Das Flugpersonal war nett, das Essen war gut"
Negativ: "der Flug war nicht pünktlich: leider 70 Minuten Verspätung"

Positiv: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room, we were able to have a window seat which was great for my sister since before we didn't have the window seat option. The snack was good also."
Negativ: "After riding in premium economy for the 8 hour flight we had, this one wasn't the same. No tvs, way less leg room."

Positiv: "Der Flug war pünktlich. Alles was ok."

Positiv: "Alles soweit super gelaufen Check in, boarding, Abflug.... Verpflegung war richtig top Personal super gut gelaunt...."
Negativ: "Das Flugzeug war sowas von dermaßen kalt, das man auf jeden Fall, warme Sachen greifbar haben sollte, war aber auch der einzigste Minuspunkt"

Positiv: "Entertainment center is brand new and Cleanliness Crew was ok And yeah there's wine (that way you can get plastered and ignore the uncomfortable seats)"
Negativ: "Checking in was ridiculous. They're charging for literally EVERYTHING now. On economy class you have many options: - Normal (free!) "ergonomic" seats: uncomfortable, narrow, really close to the one in front of you. - Normal (exit row): just give up. There's like 6 of these and they're taken immediately. - Normal (middle of the plane): are you kidding me? These are NORMAL seats and you charge an extra €30? - Normal (2 seats per row!): what a bargain. Same crappy seats, but two people instead of three! This is really worth my money. - Upgrade to business! Why are you so poor! AF food went from being the best in international flights to disgusting microwave food (especially vegetarian)."

Negativ: "Getränkeservice mäßig"

Negativ: "To many announcements on a overnight flight."

Positiv: "Alles war im Ordnung,die Crew sehr nett und zuvorkommend..gute Filme an Bord und ausreichend Platz zum Schlafen.Das war wirklich Business Class.."
Negativ: "Leider 2 Stunden Verspätung wegen technischer Mängel am Flugzeug.. Hier auch wieder kleine Sauberkeitsmängel..zum Beispiel an der Leselampe..die Toilettenanzahl zu wenig und die zweite wurde auch noch von den Economy Fluggästen benutzt,man bekam auch nicht genügend Getränke(Wasser),zwischendurch wurde nichts weiter angeboten.."

Positiv: "Der Flug dauerte nicht lange,das Checkin klappte gut und die Crew war auch zuvorkommend und nett."
Negativ: "Wir waren über den älteren Zustand der Flugzeuge enttäuscht.Die gesamte Innenausstattung war sehr unmodern und alt,teilweise sogar abgenutzt und schmutzig..für eine staatliche Gesellschaft hätten wir eher Lufthansa Standard erwartet..ausserdem war dieser Flug kein Business sondern Economy mit einem frei gelassenem Sitzplatz.."

Positiv: "The crew was nice .."
Negativ: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Positiv: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Negativ: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."

Positiv: "The attentiveness of the crew and the online check in."
Negativ: "Missed the connecting flight and the luggage was on transferred on our next conncection :("

Positiv: "Entertainment and priority air sircharge was worthwhile on long flight with connection. Seats were very comfortable with enough recline. Provided multiple beverage and food services."
Negativ: "The Delta staff were unprofessional. Checking phones while people boarded, handed unopened beverage to 2 unknown strangers to pour themselves and share. We're "joking around" amd jobial in a manner that was unprofessional. Food was hot but overlooked and pastry was "steamed" so chewy."

Positiv: "Food"
Negativ: "Touch screens"

Positiv: "Agents kept us well informed about the delay which became more than an hour."
Negativ: "The delay."

Negativ: "Need to collect luggage in Shanghai airport and check in again"

Positiv: "Crew was truly excellent. Very attentive and friendly. Food and drink was also very good indeed by today's standards for economy travel."
Negativ: "Space in the seats is tight, as it is on all airlines and all flights, for a grown man. This is notably difficult on a transAtlantic flight because of the duration."

Positiv: "The in-flight meal was very good. The flight was much quicker then I expected, but there a lot of turbulence for much of the flight. Most of the flight attendants were very nice."
Negativ: "We were put in the last row of seats, which don't recline, though the row in front of you reclines into you and you are trapped. One of the flight attendants was rude when we were trying to deal with our child who had vomited. CDG (Charles DeGaulle airport) is poorly laid out and poorly run, in my opinion, starting with the landing of our flight. After waiting over a half an hour after landing to de-board, we were given much information In trying to get to the proper places to check certain baggage items, and we walked up and down and around a whole terminal trying to get to the proper gait. This is not the first time I've had a bad experience at this airport. Thankfully, the flight itself after that horrendous experience was good."

Positiv: "We have 2 hours delay on boarding time and further 2hours delay after boarding waiting for refuelling. Yet no compensation given . If we lateach for boarding , we will missed the flight but flight delay we dint get our money back. Not fair !"
Negativ: "Delay for hours"

Positiv: "Crew was great"
Negativ: "When checking in and checking bags there was an issue with them locating the second leg of trip. We had tons of info on kayak and tripcase and the first leg they had but not full ticket numbers for second. Drama. A supervisor fixed but it was a panic. Why?"

Positiv: "Plain was new and modern Entertainment was good"
Negativ: "Staff was a bit grumpy Food was terrible. Serving of water during flight was non excisting"

Positiv: "Snacks on a budget flight was a pleasant surprise."
Negativ: "Boarding time was long especially the walk from the boarding desk to the flight."

Positiv: "Flew Flight 76 from CDG to LAX business 1G. Seats were ok. 2-3-2 configuration. This plan has not received the upgrades the CDG to JFK leg has. Food options were ok, the food itself was garbage. In flight entertainment was pathetic. Cabin crew was not great either. All in all, wouldn't recommend Air France to a friend or family. Too many other good options out there."

Positiv: "The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs."

Positiv: "the staff's courtesy and efficiency."
Negativ: "The food was pretty awful. My main complaint is the four and a half hour wait at Customs in Atlanta. 4 officials aren't enough to service around a thousand passengers. That meant we missed our connection. While I know it's not the airline's responsibility, it is part of the experience and meant we were exhausted."